As a Specialty Associate you will contribute to profitable sales growth by combining in-depth product knowledge and a passion for service to build clientele and meet sales goal. Primary Responsibilities: * Customer Service & Sales - Greets and assists customers in finding products and delivers exceptional customer service. Inform customers of key product attributes and care/protection plans to generate interest and suggests additional products to customers. Meets or exceeds sales goals and productivity standards. Partners with team members and actively listens to all customer issues. Promotes FindMore, assists with credit, reward, and gift card programs and engages customers to support the company's credit application process.
* General Operations - Participates in inventory process and all merchandise transfers, return to vendor/warehouse, defective merchandise. Maintains sales floor recovery process to ensure a clean and organized store environment. Completes pricing and signing processes in specialty businesses.
* Performance Standards - Supports company shrink and safety initiatives. Consistently meets established performance standards for the role, including (but not limited to) the company's iCAP program, products and service sales, customer service, profit, productivity and attendance.
Core Competencies & Accomplishments:
To achieve success at JCPenney, a Specialty Associate will possess the following:
* Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
* Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
* Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ******************************
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.
Pay Range
USD $15.00/Hr -USD $18.75/Hr.
$15-18.8 hourly 20d ago
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Cashier - Mall @ Whitney Field
Jc Penney 4.3
Jc Penney job in Leominster, MA
As a Cashier you are accountable for the customer service and sales experience including: maintaining checkout standards; assisting with general operations such as Omnichannel, recovery and inventory; and upholding performance standards relative to shrink/safety and meeting performance standards associated with the role.
Primary Responsibilities:
* Customer Service & Sales - Greets and assists customers while providing excellent customer service. Demonstrates WORTH behaviors consistently. Partners where needed for additional support. Actively and enthusiastic engages customer while working to resolve problems and assist with credit, rewards and gift card programs. Promotes Findmore and other programs intended to drive sales and enhance customer service.
* Checkout Standards - Completes checkout processes including returns and re-ticketing. Assists with the signing and merchandising standards at all checkouts while stocking and merchandising Impulse Fixtures and replenishment. Proactively calls for assistance when additional help is needed in checkout. Utilizes Point of Sale on Mobile Warrior device to support line management.
* General Operations - Assists with Omnichannel efforts as needed. Assists with recovery, put backs and fitting room maintenance as needed. Participates in annual inventory processes
* Performance Standards - Supports company shrink and safety initiatives. Meets established performance standards for the role on a consistent basis, including (but not limited to) the company's iCAP program, product and service sales, customer service, profit, productivity, and attendance.
Core Competencies & Accomplishments:
To achieve success at JCPenney, a Cashier will possess the following:
* Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others.
* Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
* Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency
* Results - Solves problems and makes smart decisions that drive sales, profit and customer service; executes work effectively and efficiently; holds self accountable to a high standards to achieve results; adapts quickly to changing situations with energy and a positive attitude
* Ownership - Provides great customer service; cooperates and builds positive, inclusive and respectful relationships; takes accountability for own actions and outcomes
* Intensity - Proactively finds ways to improve the customer experience; shows the confidence and courage to do what is right; takes action with energy and urgency
At this time, JCPenney does not anticipate closing this job opportunity.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ******************************
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.
Pay Range
USD $15.00/Hr -USD $18.75/Hr.
$15-18.8 hourly 8d ago
Outlet Customer Experience Specialist, Advisor
Best Buy 4.6
Brockton, MA job
What does a Sales Consultant - Appliance Outlet do? The Sales Consultant - Appliance Outlet ensures Best Buy delivers a world-class customer experience as THE destination and authority for technology products and services. You will provide velocity and solution support to solve customer needs to ensure that no customer is left unserved or underserved.
As the Sales Consultant - Appliance Outlet you will:
* Implement assigned responsibilities from store leadership in outlet area to engage customers using selling skills to build complete, connected solutions while maintaining a balance of high velocity and high service.
* Ensure inventory and merchandising standards are maintained in outlet store area.
* Demonstrate excellence in execution of selling skills, and selling strategy as evidenced by coaching forms and Customer Metrics (NPS and Mystery Shops).
* Support sales strategies in partnership with the Sales Manager to achieve operating results, growth objectives, and overall financial performance goals.
What are the Professional Requirements of a Sales Consultant - Appliance Outlet?
Basic Qualifications
* Ability to work successfully as part of a team
* Ability to work a flexible schedule inclusive of holidays, nights and weekends
Preferred Qualifications
* 3 months experience working in customer service, sales or related fields
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Auto Req. ID1006876BR
Location Number 002652 Best Buy Outlet Brockton MA Store
Address 200 Westgate Dr Westgate Mall$15 - $20.57 /hr
Pay Range $15 - $20.57 /hr
$15-20.6 hourly 60d+ ago
Asset Protection Specialist
The Home Depot 4.6
Saugus, MA job
The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store/multiple stores. They utilize tools to minimize loss to the Company, including but not limited to identifying incidents of theft and fraud, reviewing CCTV and exception reports, monitoring the store's physical security, auditing the Electronic Article Surveillance and driving a shrink elimination culture in the store. Other responsibilities include: preparing accurate and detailed case reports documenting your apprehensions and recoveries, preserving evidence, interacting with law enforcement and testifying in criminal and civil court actions. The Asset Protection Specialist must report any hazardous or unsafe condition to the Manager on Duty and carry out job responsibilities in a manner that minimizes the risk of injury to themselves, other associates, vendors, customers, and the Company. They must demonstrate integrity at all times, respond to asset protection and operational concerns of all associates and remain focused on store specific business objectives while supporting key asset protection and operational responsibilities.
$31k-37k yearly est. 2d ago
Cart Attendant
Wal-Mart 4.6
Framingham, MA job
You play a major role in how our customers feel when they leave the store. You might be the first, last, and sometimes only associate a customer interacts with. That's why it's so important to smile, greet, and thank every customer. You are an ambassador of Walmart.
The pace can be intense, especially in the evenings, weekends, and holiday seasons. There are times when you must juggle several tasks in a short amount of time while helping customers: scan items, explain a price, bag items properly, count cash back, and keep your area clean--you get the idea!
It takes a special person who is positive, can multi-task and has a passion for customer service and helping others.At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see ************************************ Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.
* The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation includes annual or quarterly performance incentives.
Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
$29k-34k yearly est. 6d ago
General Warehouse Worker
Best Buy 4.6
Bellingham, MA job
As a General Warehouse Worker, you'll help us get the latest tech to our customers across the country. You'll work as part of a team to move products to their designated locations within the distribution center and safely use forklifts and other powered equipment. By working together to receive and ship products, you'll help ensure everything arrives to our customers when, where and how they want it.
What you'll do
Load, unload and process merchandise for inbound and outbound trucks
Move merchandise to designated warehouse locations
Maintain clean, safe work area
Accurately process required paperwork
Basic qualifications
Must be at least 18 years old
Able to stand and sit for long periods of time
Able to work in a environment that is not climate controlled
Able to lift up to 75 pounds with or without accommodation
Preferred qualifications
Certified to operate power equipment
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially during key moments in your life.
Our benefits include:
Competitive pay
Generous employee discount
Financial savings and retirement resources
Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
$33k-38k yearly est. 5d ago
Sony Home Theater Specialist
Best Buy 4.6
Braintree Town, MA job
As a Sony Home Theater Expert, you'll lend your talents to promoting, demonstrating and selling home theater products with emphasis on the Sony brand. In this role, you'll explain complex technology in simple terms to help customers understand and see each product's unique value. You'll also work closely with other employees as you share your knowledge about Sony products and ensure the team is ready assist customers with the brand.
What you'll do
* Maintain a high level of product knowledge about new home theater technology
* Provide feedback to vendor partners and market teams regarding performance, promotions and sales best practices
* Ensure the department remains organized and ready to accommodate customers throughout the day
* Educates other team members about LG home theater products
Basic qualifications
* Must be at least 18 years old
* 1 year of experience in sales, customer service, or related field
* Ability to work successfully as part of a team
* Ability to work a flexible schedule including holidays, nights and weekends
Preferred qualifications
* Prior experience serving as a specialist in premium, luxury or complex technology solutions
* One year of experience working with consumer electronics
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Auto Req. ID1014851BR
Location Number 000530 Braintree MA Store
Address 550 Grossman Dr$15 - $17.88 /hr
Pay Range $15 - $17.88 /hr
$15-17.9 hourly 5d ago
Operations Associate - Emerald Sq Mall
Jc Penney 4.3
Jc Penney job in Attleboro, MA
The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you will work with the a team to perform functions prior to store opening.
Primary Responsibilities:
* Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one they'd rather be talking to other than you.
* Executes pricing and signing - You can change ticket prices and signing on merchandise across the store better and faster than anyone!
* Replenish and restock the store: You understand the needs of the customer. When merchandise is getting low, you assist your sales floor peers and leaders by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need.
* Receive and unload merchandise: You work with your co-workers to unload a truck and prepare the merchandise in the backroom.
* Backroom standards: You keep the stockroom safe, clean, and organized .
* Omnichannel: You will contribute to Omichannel efforts including Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving.
* Merchandise strategy: You take the plans that have been communicated by leadership on where to place merchandise throughout the store and execute the plan with efficiency and detail. You understand the merchandising standards and work to deliver an outstanding customer experience by maintaining these standards as you flow goods to the sales floor.
* Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise, shrink, safety, productivity, and other business processes.
Core Competencies & Accomplisments:
* Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
* Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
* Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency
* Work experience- 1-2 years retail experience
At this time, JCPenney does not anticipate closing this job opportunity.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ******************************
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.
Pay Range
USD $15.00/Hr -USD $18.75/Hr.
$15-18.8 hourly 20d ago
Assistant Store Manager - Shops At Chestnut Hill
Jc Penney 4.3
Jc Penney job in Boston, MA
As an Assistant Store Manager, you will support the Store Manager to build a team that delivers results through providing an amazing customer experience. You also share the responsibility to execute all store operations and maintain a visually appealing store. You create a positive environment that develops and engages your managers, associates, and customers every day. You love being part of a winning team and you bring your energy to work every day.
The Assistant Store Manager reports to the Store Manager.
Who You Are:
* Inspirational leader who guides their team and partners with the store manager to achieve great results.
* Engaging personality who attracts great talent.
* Demonstrates a competitive spirit and desire to win.
* Team player with an entrepreneurial spirit.
* Operates with a sense of urgency and effectively manage competing priorities.
* Able to adapt to change and takes on more responsibilities.
* Self-motivated; seeks personal growth and development.
Responsibilities
As the Assistant Store Manager you will:
* Partner with the Store Manager to create action plans to achieve results and grow the business.
* Understand and demonstrate product knowledge, selling and operational skills to maximize sales.
* Engage with customers to build relationships and brand loyalty by using company tools.
* Partner with the Store Manager to develop team members who are committed to creating a great experience for our customers.
* Oversee assigned division of responsibility and be accountable for results.
* Support the Store Manager to ensure store standards for merchandising and operations are met consistently.
* Learn about all aspects of the business and share ideas to drive the business.
* Remain composed in the face of challenges and unforeseen circumstances.
* Perform POS transactions on designated shifts and execute management functions in the absence of Store Manager.
* Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.
Qualifications
You will also have:
* 2+ years as a Co/Assistant Manager in similar volume, apparel business (preferred).
* Proven track record of exceeding sales and statistical expectations.
* Flexible availability to meet the needs of the business (including evenings and weekends).
* May require occasional travel to other store locations (if needed).
Other Requirements
* Bend, lift, open and move product and fixtures up to 50 lbs., as needed.
REASONABLE ACCOMMODATION
The Company is committed to providing reasonable accommodation to enable qualified employees with disabilities to perform the essential functions of their jobs as required by the Americans with Disabilities Act (ADA).
Pay Range
USD $20.75/Hr -USD $29.00/Hr.
$20.8-29 hourly 7d ago
Omnichannel Associate - Emerald Sq Mall
Jc Penney 4.3
Jc Penney job in Attleboro, MA
As the Omni Associate you are accountable for contributing to profitable sales growth by executing Enterprise Fulfillment and jcp.com activities and strategies to include Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general operations
Primary Responsibilities:
* Customer Service & Sales - Greets and assists customers in finding products, delivering outstanding customer service; demonstrates customer service behaviors consistently; actively listens to customer issues in a calm and agreeable manner to resolve problems; actively promotes company products and services; partners with team members effectively.
* Enterprise Fulfillment - Monitors the Enterprise Fulfillment systems application, picks merchandise orders, and acknowledges completion in the system; accurately packs orders in accordance with packaging requirements and timelines; completes all Ship from Store and Buy Online Pickup in Store activities in a timely manner
* jcp.com Operations - Researches jcp.com order shortages/overages and completes shipment check-in; completes order binning and system reporting to complete the jcp.com processes; assists with overall organization and maintenance of jcp.com stock area; processes jcp.com order deliver and return transactions on the register
* General Operations - Partners with Merchandise Associates/Assistants to replenish store and/or takes personal action to replenish products from inventory; Participates in annual inventory process
* Performance Standards - Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, customer service, profit, productivity, and attendance.
Core Competencies & Accomplishments:
To achieve success at JCPenney, associates in this role will possess the following:
* Work experience- Minimum 1-2 years
* Education- Bachelor degree or equivalent work experience preferred; HS degree or equivalent is required
* Results - Solves problems and makes smart decisions that drive sales, profit and customer service; executes work effectively and efficiently; holds self accountable to a high standards to achieve results; adapts quickly to changing situations with energy and a positive attitude
* Ownership - Provides great customer service; cooperates and builds positive, inclusive and respectful relationships; takes accountability for own actions and outcomes
* Intensity - Proactively finds ways to improve the customer experience; shows the confidence and courage to do what is right; takes action with energy and urgency
At this time, JCPenney does not anticipate closing this job opportunity.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ******************************
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.
Pay Range
USD $15.00/Hr -USD $18.75/Hr.
$15-18.8 hourly 20d ago
Customer Experience Manager - Victoria's Secret - Copley Place - Boston, MA
Victoria's Secret 4.1
Boston, MA job
A Victoria's Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager. Primary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability.
Direct Reports as assigned:
Customer Experience Lead(s) and / or Associates
All Store Leadership Team responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
* Conducting associate observations and associate coaching.
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top line sales and profit.
* Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
* Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position.
Minimum Salary: $23.90
Maximum Salary: $33.75
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Ability to improve customer satisfaction and drive customer loyalty.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Experience selecting and developing direct reports to the next level and creating an environment where people do their best work.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 3+ years of retail leadership experience preferred.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links:California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
$23.9-33.8 hourly 30d ago
Geek Squad Advanced Repair Technician
Best Buy 4.6
Attleboro, MA job
As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent customer experiences by listening to their needs and partnering with other Geek Squad Agents. You'll perform repairs by troubleshooting and following our procedures. If you're passionate about technology and ready to leverage your technical abilities to help customers get the most out of their tech, this might be the perfect role for you.
What you'll do
Perform diagnostic discoveries, make recommendations, repair devices and help customers both in-person and over the phone
Establish and maintain consistent rhythms for timely follow-up and ensure expectations are met or exceeded
Partner with other team members to maintain consistent and accurate documentation of customer requests and repairs
Ensure all repair tasks are completed in a timely manner and partner with leaders when issues arise
Maintain knowledge, skillsets and certifications through training courses
Basic qualifications
6 months of experience diagnosing, troubleshooting or repairing technology products
Experience actively using and learning about consumer electronics
Ability to work a flexible schedule including holidays, nights and weekends
Preferred qualifications
Strong ability to prioritize and multi-task in a fast-paced environment
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
Competitive pay
Generous employee discount
Financial savings and retirement resources
Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
$36k-44k yearly est. 10d ago
Geek Squad Agent (Retail Store)
Best Buy 4.6
Everett, MA job
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide the training and resources you need to assess customers' needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you.
What you'll do
* Provide positive, timely service to customers during the check-in and checkout process
* Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
* Help customers set up new devices and provide advice on whether to repair or replace old devices
* Monitor service queues and provide accurate status updates to customers
* Maintain knowledge and skillsets through certified training courses
* Clearly communicate and partner with fellow agents
Basic qualifications
* 3 months of experience working in retail or customer service
* Ability to work a flexible schedule, including holidays, nights and weekends
Preferred qualifications
* Passion for technology and desire to solve problems
* Ability to adapt and learn new skills in a fast-paced industry
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Auto Req. ID1014751BR
Location Number 001088 Everett MA Store
Address 162 Santilli Hwy$15 - $21.45 /hr
Pay Range $15 - $21.45 /hr
$15-21.5 hourly 6d ago
Beauty Lead - Mall Of New Hampshir
Jc Penney 4.3
Jc Penney job in Manchester, NH
General Description The Beauty Lead will provide a personalized shopping experience to customers around selling beauty products by leveraging product knowledge as well as the Connect, Inspire, Engage service model. Priority will be driving sales and customer customer service, incorporating in elements which allow consistency of general operations.
Primary Responsibilities
Customer Service & Sales
* Proactively approaches customers in a friendly manner to engage, determine needs and help them make buying decisions by sharing product knowledge to generate interest, increase and close the sale. Examples include providing mini services with product application and suggesting application techniques and additional products.
* Drives self and prioritizes meeting and exceeding performance/productivity standards, metrics and sales goals.
* Drives loyalty through excellent customer service and promotion of FindMore, Gift Card, Rewards and Credit Programs as well as promotions and cross selling opportunities within the store.
* Resolves customer concerns by professionally listening and providing options, solutions and next steps.
* Provides point of sale checkout processes including sales, returns, exchanges, line management, re-ticketing and processing return processes.
* Facilitates beauty department promotions and events, assists leaders to ensure standards and goals are met.
* Consistently meets established performance standards including but not limited to product sales, customer service resulting in productivity standards being met or exceeded.
General Operations
* Replenishes products from received shipments, stockrooms and understock while ensuring core standards are maintained. Creates and properly manages product testers. Conducts sales floor recovery processes to ensure an organized, clean, and hygienic shopping environment that is consistently maintained and set to core standards.
* Prepares for inventory and related processes such as cycle counts, stock ledger updates, radio frequency identification scans (RFID), and annual inventory.
* Assists the operations team with process and procedures including pricing, signing and merchandising to standards.
* Helps to onboard and train/cross-train store assocaties on beauty procedures and processes. Participates in ongoing skills development through company and/or vendor provided training and skills practice.
Core Competencies and Accomplishments
* Strong communication and relationship building skills
* Prioritizes Customers, Takes Accountability, Thinks Critically, Produces Results, Drives Improvement and Works Collaboratively
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ******************************
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.
Pay Range
USD $15.50/Hr -USD $19.38/Hr.
$15.5-19.4 hourly 60d+ ago
Car Electronics Installer
Best Buy 4.6
Marlborough, MA job
As a Car Electronics Installer, you'll install new technology into customers' vehicles in the installation bay of our local Best Buy store. You'll also share advice, best practices and product recommendations with customers and other employees. If you have a passion for cars and tech, we'll provide the trainings and certifications you need to perform at an expert level. Internally, this role is known as an Autotech Agent, and it provides opportunities to advance to Autotech Agent Level 2.
What you'll do
* Install car electronics, including T-harness remote starts, stereos, speakers, dash cameras, backup cameras, amplifiers and in-dash units
* Use provided guides to identify compatible mobile electronic products and complete installation projects
* Verify vehicle make and model and communicate any compatibility concerns prior to installation
* Provide a high level of customer service
* Complete required trainings and certifications
Basic qualifications
* Current, valid driver's license
* Have and maintain a driving record that meets Best Buy's safety standards (e.g., minimal number of violations/accidents)
Preferred qualifications
* Prior experience installing car electronics
* Prior retail experience
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Auto Req. ID1013341BR
Location Number 000820 Marlborough MA Store
Address 769 Donald Lynch Blvd$16.4 - $23.87 /hr
Pay Range $16.4 - $23.87 /hr
$16.4-23.9 hourly 22d ago
Part Time - Fulfillment Associate - Flexible
Lowe's Home Centers 4.6
Weymouth Town, MA job
Key Responsibilities
Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
May be assigned other duties to support the needs of the business.
Required Qualifications
6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information
6 Months of Experience using common retail technology, such as smart phones and tablets
Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).
Preferred Qualifications
High school diploma or GED
6 Months of Retail experience
6 Months of Experience in a customer service or product fulfillment position at a home improvement or hardware retailer in related department (e.g., kitchen, plumbing, electrical, lawn and garden)
6 Months of Experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles
Pay Range: $17.50 - $18.90 per hour
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit ****************************************
Associate Benefits (************************************************
Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.
Health, Dental and Vision insurance
Life and Disability insurance
Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
Flexible spending and health savings accounts
401(k) Retirement account with company match
Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
Education support programs, including tuition assistance and trade skills scholarships
Business Travel Accident insurance
Maternity and Parental leave
Adoption assistance
Lowe's Associate Discount and broad discount platform
Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.'
$17.5-18.9 hourly Auto-Apply 12d ago
Supervisor - Burlington Mall
Jc Penney 4.3
Jc Penney job in Burlington, MA
As a Part-Time Supervisor, you will support the management team to create the best experience for our customer and deliver desired results. You also share the responsibility to execute assigned store operations and maintain a visually appealing store. You create a positive environment that develops and engages your managers, associates, and customers every day. You love being part of a winning team and you bring your energy to work every day.
The Part-Time Supervisor reports to the Store Manager.
Who You Are:
* Demonstrates a competitive spirit and desire to win.
* Team player with an entrepreneurial spirit.
* Operates with a sense of urgency and effectively completes assigned responsibilities.
* Able to adapt to change and takes on more responsibilities.
* Self-motivated; seeks personal growth and development.
Responsibilities
As the Part-Time Supervisor you will:
* Support the management team to achieve sales results and grow the business.
* Understand and demonstrate product knowledge, selling and operational skills to maximize sales.
* Engage with customers to build relationships and brand loyalty by using company tools.
* Be a role model to team members for the customer experience.
* Support the management team to ensure store standards for merchandising and operations are met consistently.
* Be accountable for assigned tasks and results.
* Learn about all aspects of the business and share ideas to drive the business.
* Create a great work environment by maintaining a positive and professional attitude.
* Perform POS transactions on designated shifts and execute supervisor functions in the absence of Store Manager.
* Model our values of respect, integrity, teamwork, compassion, accountability and inclusivity.
Qualifications
You will also have:
* Prior supervisory experience in similar volume, apparel business (preferred).
* Proven track record of exceeding sales and statistical expectations.
* Flexible availability to meet the needs of the business (including evenings and weekends).
* May require occasional travel to other store locations (if needed).
Other Requirements
* Bend, lift, open and move product and fixtures up to 50 lbs., as needed.
REASONABLE ACCOMMODATION
The Company is committed to providing reasonable accommodation to enable qualified employees with disabilities to perform the essential functions of their jobs as required by the Americans with Disabilities Act (ADA).
Pay Range
USD $15.75/Hr -USD $21.63/Hr.
$15.8-21.6 hourly 8d ago
Customer Experience Lead-Cambridgeside Galleria
Victoria's Secret 4.1
Cambridge, MA job
A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager.
Primary Responsibility:
The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates.
All Store Leadership Team responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
* Conducting associate observations and associate coaching.
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top-line sales and profit.
* Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
* Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position.
Minimum Salary: $19.00
Maximum Salary: $23.75
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Demonstrates excellent merchandising skills.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 1 year of retail experience preferred.
* Experience directing other individuals in the performance of their job duties preferred.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
$19-23.8 hourly 7d ago
Senior Category Merchant ( Food Service Disposables )
Staples 4.4
Framingham, MA job
Staples is business to business. You're what binds us together.
Our merchandising team aims to deliver the best value and selection to our customers through products, services and solutions all centered around our customers' needs. We are driven by customer insights and analytics to bring products and solutions to market seamlessly. We are inclusive, well-rounded professionals who have deep experience in buying, selling, negotiating, operations, design, innovation, finance and more.
What you'll be doing:
Candidate will have the opportunity to own our large, rapidly growing, and profitable Disposables category, as well as lead the charge as we expand into Foodservice.
Lead the strategic direction, growth, and profitability of product categories across the Staples Business and Marketplace channels, leveraging market insights, vendor relationships, and cross-functional collaboration. Identify and develop the assortment and partnerships needed to win over Foodservice customers.
Develop and implement a category strategy that includes assortment planning, pricing, eCommerce shopping experience, seller activation and supplier partnerships to meet business objectives.
Monitor and analyze category performance metrics such as sales, margin, and inventory turns, adjusting strategies as needed to deliver financial targets.
Identify, negotiate, and maintain partnerships with key suppliers to ensure product availability, competitive pricing, and favorable contract terms.
Provide leadership and mentorship to a diverse team of Merchandise Specialists.
Push the organization on the process improvements and new tools or methodologies needed to be successful in a new market.
Communicate category performance updates, challenges, and strategic recommendations to senior leadership and stakeholders.
What you bring to the table:
Strategic thinker who sees the “big picture” while excelling at day-to-day tactical execution.
Proven leadership and mentorship abilities, with a track record of developing high-performing teams and driving a culture of collaboration and results.
Skilled negotiator and influencer, adept at building consensus across functions, both internally and externally.
Strong analytical mindset, comfortable interpreting complex data to guide decisions and strategy.
Deep understanding of tactics to drive both eCommerce sales and human sales force
Adaptable and resilient under pressure, with the ability to respond quickly to emerging opportunities or challenges.
Excellent written and verbal communication skills, able to tailor messages to diverse audiences.
What's needed- Basic Qualifications:
8+ years of progressive experience in merchandising, category management, or a related area.
3+ years of management experience, including leading teams, managing direct reports, or overseeing large cross-functional projects.
Demonstrated track record of meeting or exceeding financial targets for assigned product lines.
Proficiency in data analysis and reporting tools such as Excel and BI platforms.
What's needed- Preferred Qualifications:
Bachelor's or equivalent work experience
Prior experience in the Foodservice industry, or in working with Field Sales teams to execute go-to-market strategies
We Offer:
Inclusive culture with associate-led Business Resource Groups
Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$71k-94k yearly est. Auto-Apply 60d+ ago
Supervisor - Natick Collection
Jc Penney 4.3
Jc Penney job in Natick, MA
As a Part-Time Supervisor, you will support the management team to create the best experience for our customer and deliver desired results. You also share the responsibility to execute assigned store operations and maintain a visually appealing store. You create a positive environment that develops and engages your managers, associates, and customers every day. You love being part of a winning team and you bring your energy to work every day.
The Part-Time Supervisor reports to the Store Manager.
Who You Are:
* Demonstrates a competitive spirit and desire to win.
* Team player with an entrepreneurial spirit.
* Operates with a sense of urgency and effectively completes assigned responsibilities.
* Able to adapt to change and takes on more responsibilities.
* Self-motivated; seeks personal growth and development.
Responsibilities
As the Part-Time Supervisor you will:
* Support the management team to achieve sales results and grow the business.
* Understand and demonstrate product knowledge, selling and operational skills to maximize sales.
* Engage with customers to build relationships and brand loyalty by using company tools.
* Be a role model to team members for the customer experience.
* Support the management team to ensure store standards for merchandising and operations are met consistently.
* Be accountable for assigned tasks and results.
* Learn about all aspects of the business and share ideas to drive the business.
* Create a great work environment by maintaining a positive and professional attitude.
* Perform POS transactions on designated shifts and execute supervisor functions in the absence of Store Manager.
* Model our values of respect, integrity, teamwork, compassion, accountability and inclusivity.
Qualifications
You will also have:
* Prior supervisory experience in similar volume, apparel business (preferred).
* Proven track record of exceeding sales and statistical expectations.
* Flexible availability to meet the needs of the business (including evenings and weekends).
* May require occasional travel to other store locations (if needed).
Other Requirements
* Bend, lift, open and move product and fixtures up to 50 lbs., as needed.
REASONABLE ACCOMMODATION
The Company is committed to providing reasonable accommodation to enable qualified employees with disabilities to perform the essential functions of their jobs as required by the Americans with Disabilities Act (ADA).
Pay Range
USD $15.75/Hr -USD $21.63/Hr.