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Junior technical analyst vs administrative technical support

The differences between junior technical analysts and administrative technical supports can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a junior technical analyst, becoming an administrative technical support takes usually requires 1-2 years. Additionally, a junior technical analyst has an average salary of $62,523, which is higher than the $46,753 average annual salary of an administrative technical support.

The top three skills for a junior technical analyst include troubleshoot, SQL and javascript. The most important skills for an administrative technical support are technical support, customer service, and troubleshoot.

Junior technical analyst vs administrative technical support overview

Junior Technical AnalystAdministrative Technical Support
Yearly salary$62,523$46,753
Hourly rate$30.06$22.48
Growth rate9%10%
Number of jobs111,519186,858
Job satisfaction--
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 52%
Average age4342
Years of experience62

Junior technical analyst vs administrative technical support salary

Junior technical analysts and administrative technical supports have different pay scales, as shown below.

Junior Technical AnalystAdministrative Technical Support
Average salary$62,523$46,753
Salary rangeBetween $43,000 And $90,000Between $29,000 And $75,000
Highest paying City-New York, NY
Highest paying state-New Jersey
Best paying company-AIG
Best paying industry--

Differences between junior technical analyst and administrative technical support education

There are a few differences between a junior technical analyst and an administrative technical support in terms of educational background:

Junior Technical AnalystAdministrative Technical Support
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 52%
Most common majorInformation TechnologyComputer Science
Most common collegeUniversity of PennsylvaniaStanford University

Junior technical analyst vs administrative technical support demographics

Here are the differences between junior technical analysts' and administrative technical supports' demographics:

Junior Technical AnalystAdministrative Technical Support
Average age4342
Gender ratioMale, 63.3% Female, 36.7%Male, 67.6% Female, 32.4%
Race ratioBlack or African American, 10.5% Unknown, 5.0% Hispanic or Latino, 11.2% Asian, 14.5% White, 58.6% American Indian and Alaska Native, 0.2%Black or African American, 11.1% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 12.4% White, 54.8% American Indian and Alaska Native, 0.4%
LGBT Percentage8%11%

Differences between junior technical analyst and administrative technical support duties and responsibilities

Junior technical analyst example responsibilities.

  • Manage and maintain VMware infrastructure.
  • credit card system, money order machine, cash register (POS), touch screen, and scanners . )
  • Assist users with printer issues, VPN connections and password resets.
  • Create new management system for PC deployment allowing easier deployment of new computers.
  • Facilitate remote desktop and server support, configuration, installations and deployments by coordinating service among subject matter experts as needed.
  • Case work include gathering logs and configuration details and documenting case within Salesforce, including any resolutions recommend.

Administrative technical support example responsibilities.

  • Manage video teleconference sessions, troubleshoot connection issues.
  • Lead technical operations for an innovative workforce virtualization movement, including initial design and improvement of technical systems and processes.
  • Used Citrix remote access to demonstrate and diagnose software problems.
  • Perform automation of scripts for all the environments in UNIX.
  • Train new users, assist in maintenance and deployment of SLA.
  • Maintain DNS zones, virtual web sites and POP3 email client accounts.
  • Show more

Junior technical analyst vs administrative technical support skills

Common junior technical analyst skills
  • Troubleshoot, 24%
  • SQL, 12%
  • JavaScript, 11%
  • Technical Problems, 10%
  • HTML, 8%
  • Level Support, 8%
Common administrative technical support skills
  • Technical Support, 13%
  • Customer Service, 9%
  • Troubleshoot, 7%
  • Phone Calls, 6%
  • Data Entry, 5%
  • Desk Support, 5%

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