Kitchen manager jobs in Allentown, PA

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and preparing you for what you'll be doing tomorrow. Are you ready to be a Roadie? Texas Roadhouse is looking for a legendary Kitchen Manager to oversee all Back of House operations and be responsible for purchasing, receiving, preparing, and presenting all food products in a timely manner, according to established recipes, and procedures. If you have a passion for made from scratch food, apply today! As a Kitchen Manager your responsibilities would include: Supervising and overseeing the production and preparation of food in a manner consistent with established recipes and procedures In conjunction with all management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times Directing productivity to monitor and maintain efficient and effective food item ticket times Managing performance of Back of House employees, including conducting performance evaluations, coaching, and discipline Assisting with the development of all key employees, assistant managers, and hourly employees by providing daily feedback on performance during one-on-ones Conducting formal line Taste & Temp checks as part of overall responsibility for inventory and safety in the kitchen Overseeing the proper handling, maintenance, and storage of all items Understanding, managing, and practicing safe food handling procedures Managing food costs, tracking waste, and controlling kitchen labor costs Directing work for Back of House employees, including setting hours and weekly schedules, and assigning tasks before, during and after open hours of the restaurant Training Back of House employees on equipment maintenance and cleaning procedures Reviewing applications, interviewing, and hiring or making recommendation to hire Back of House employees Creating a safe, fun, and clean work environment for the staff in a manner consistent with our core values and operational goals At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities. We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following: A choice of medical plans that are best in class Dental and Vision Insurance Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave Adoption Assistance Short-Term and Long-Term Disability Life, Accident and Critical Illness Insurance Identity Theft Protection Employee Assistance Program Business Travel Insurance 401(k) Retirement Plan Flexible Spending Accounts Tuition Reimbursements up to $5,250 per year Monthly Profit-Sharing Program Quarterly Restricted Stock Units Program Many opportunities to support your community Annual holiday bonus We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.

Job Details Warrington CP - Warrington, PA Full Time High School None Any Restaurant - Food ServiceDescription Responsible for overseeing the entire day to day operations of the kitchen, supervise kitchen staff and ensure the kitchen area meets health and safety requirements. Reports To: General Manager Position Summary Responsible for overseeing the entire day to day operations of the kitchen, supervise kitchen staff and ensure the kitchen area meets health and safety requirements. Job Tasks Prepare daily production and prep list Assign, coordinate and supervise the set-up and food production areas within the kitchen to maximize productivity and minimize waste Ensure all stations remain stocked before and during the meal period Ensure kitchen staff follows cooking procedures, recipes and portions according to Menu Builds Keep kitchen, dish, and storage areas clean and organized Conduct inventory to minimize orders and keep food costs inline Ensure proper inventory procedures are followed (FIFO) Place food and supply orders as directed Receive product, verify invoice and freshness of merchandise. Ensure credits are applied where needed. Hire and train employees to company standards Actively participates as a member of the management team Manage kitchen staff scheduling keeping labor costs in line Manage staffing levels throughout shift Hold kitchen staff accountable for job performance Smile and maintain a positive, respectful attitude at all times Perform food preparation duties Follow all Chickies & Petes service standards Facilitate communication in kitchen to ensure food service is coordinated and timely Act as Expeditor; check food for quality and presentation, following Menu Builds, before serving Ensure food is handled in a sanitary manner Assist with cleaning, sanitation, and organization of kitchen, walk-in coolers, and storage areas Ensure line is kept clean at all times Assess and maintain all storage and food prep equipment Complete beginning, change and end of shift side duties Plan and execute food menu for parties, may include non-menu offerings Keep food costs in line with budget Additional tasks as assigned Qualifications Main Responsibilities, Required Skills and Knowledge Guest Service: Must consistently be able to assess, anticipate and meet Guests' needs and respond quickly without losing focus or projecting a mood that detracts from the Guests' overall dining experience. Communication: Must clearly communicate in a professional manner with Guests, vendors, coworkers and management. Must understand instructions, read written company memos and communicate when he or she needs more direction or training. Interpersonal Relationships: Must adapt to different personalities of Guests and coworkers without losing focus. Teamwork: Working together as a team is a critical success factor of any restaurant. Establishing good working relationships is key to maintaining a team-oriented work environment. Sales Techniques and Guest Influence: Must understand all Chickie's & Pete's products and services as well as have the ability to understand Guest's needs clearly. Must gain experience and become current in state-of-the-art sales methods. Performing General Physical Activities: Must perform physical activities in a variety of environmental conditions that require moderate strength including cleaning, climbing, lifting, walking, balancing and handling of materials. Must be able to stand for long periods of time. Problem Solving and Conflict Management: Must recognize a problem when it arises and be able to resolve it appropriately by using good judgement, tact, and initiative according to company policy and procedure. Analytical Skills: General accounting and mathematical skills required along with point-of-sale application knowledge. Quality Control and Priority Assessment: Must evaluate current practices and processes; immediately recognize potential areas of conflict; and initiate ways to improve current business methods, quality of products and services provided to the Guests. Time Management Skills: Must know and use methods and organizational techniques to delegate appropriate tasks and manage staff workloads in a manner that promotes efficiency and respects the time of others. Language Skills: Must be able to speak, understand and write English effectively. Flexibility: Willing to assist with the workload of others when needed and take on additional responsibilities that may be assigned at any given time based on volume of business, staffing, etc. Benefits: Paid Time Off Paid Sick Leave 401(k) Health Insurance Dental Vision Short Term Disability Insurance Long Term Disability Insurance Life Insurance Quarterly Bonus Program Complimentary Shift Meal Semi Annual Employee Appreciation Days (Qualified Employees) Commuter Transit Benefits EOE Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Job Description FLOATING CHEF MANAGER - Bethlehem, PA Pay Grade: 11 Salary: $75000 - $80000 As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies -- in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more. Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Eurest. This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search' in MyOpportunity to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email then you can check the status under Careers in MyOpportunity by clicking on ‘referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email **************************. Click here to view the step-by-step instructions to refer a friend to this position. Job Summary Kick your culinary career into high gear with Eurest. We are seeking a growth minded Floating Chef Manager to support several corporate dining accounts, located in/around the Lehigh Valley and Philadelphia markets. This role demands the ability travel regionally, Monday thru Friday, each week. In this role you will be responsible for the success of both the culinary and food service operation. We need a culinary professional who can balance back of house activities coupled with daily operations oversight to include reporting, scheduling, inventory control, POS system management, etc. Key Responsibilities: Full culinary management of food service operation to include inventory, ordering and receiving Knowledge of P&L accountability and contract-managed service experience is desirable Proficient in menu development, cost controls, purchasing and inventory with a focus on sourcing and utilizing local food products Partners with the client to deliver quality on site catered events, as demanded by the operation Possesses a passion for sustainability and quality ingredients Preferred Qualifications: Must have a working knowledge of HACCP Three years of culinary management experience in contract foodservice, fine dining setting, or restaurant with inventory and purchasing knowledge and control Extensive knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation Experience with exposition cooking needed Knowledge of P&L accountability and contract-managed service experience is desirable; must be systems savvy and comfortable utilizing technology on a daily basis Apply to Eurest today! Eurest is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Eurest maintains a drug-free workplace. Applications are accepted on an ongoing basis. Associates at Eurest are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Paid Parental Leave Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Job Description Are you a hardworking, service-minded leader with a real passion for the hospitality industry? Are you looking to take a step towards building your restaurant manager career, instead of just working a job? We need extraordinary leaders like you to apply for this full-service restaurant management position in Pittsburgh, PA As a Restaurant Senior Kitchen Manager, your experience and leadership skills will head up some of the nation's leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. From daily operations to marketing and sales, we have opportunities for career growth waiting for you. You will own the responsibilities for the restaurant staff in daily tasks, training, and developing them into assets of your team. Use creativity and communication to build a loyal customer base, and increase sales. You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers. Outstanding Benefits Health Benefits Industry Standard Work Week (50-55 hour target) Attainable Bonus Program $65K - $75K Salary Equal Opportunity Employer Key Responsibilities: Practice safety as priority #1 for your restaurant team and customers Maintain a high ratio of return customers through great service Oversee guest services and resolve issues Coach and develop restaurant employees to build a cohesive team Promote, demonstrate, and lead a memorable customer restaurant experience You will: Have a minimum of 2 years in Restaurant Management Show success in previous positions Be physically fit and able to regularly walk, climb, crouch, and move up to 50 pounds at a time Be able to thrive in a quick-paced environment Demonstrate outstanding leadership, communication, and training Have a stable work history Does this sound like you? We'd love to hear from you! Apply today!

Job DescriptionBenefits: Employee discounts Flexible schedule Opportunity for advancement Training & development Our franchise organization, , is currently seeking energetic, friendly individuals to join our team! At Golden Corral, we know that successful people are the foundation of our very successful company. We hire managers with the talent, integrity, and passion to promote our Caring Culture. We provide an environment that supports and empowers our people not only to exceed our guests' expectations, but also to achieve their professional and personal goals. Talent, Focus, Commitment, Passion - These are just a few of the traits our most accomplished managers have in common. At Golden Corral, your ability to succeed is limited only by your energy and drive. Unequalled opportunity at the best chain restaurant company in the country! In this role as Kitchen Manager, you are responsible for food production and operating the Back-of-the-House using Golden Corral products, recipes, procedures and company systems to ensure that the standards for quality food, recipes, and cleanliness are achieved for our guests. As a member of the restaurant operations management team, you are also responsible for the restaurants overall operations, including food quality, production, safety, and labor in absence of the General Manager and Hospitality Manager. Requirements: Strong, stable work history along with management experience in a high-volume, casual dining or family-style restaurant. Education and training normally associated with college coursework in business or hospitality. Successful completion Golden Corral's comprehensive management training program. Position requires a valid drivers license and an acceptable driving record. Thank you for your interest in Golden Corral. Our commitment to valuing diversity helps create an environment where everyone can be successful. Upon completion of your online application, you may be directed to complete an additional online questionnaire that is specific to the position in which you are applying. The job opening listed on this page has been posted by an independent franchisee of Golden Corral Corporation. Golden Corral Corporation does not hire or employ any individuals at this franchise location. The franchisee will make all decisions with respect to applications for the position listed on this page. The name of the franchisee appears in this job posting. All questions concerning this job opportunity should be directed to the franchisee.

Kitchen Manager Leading Fast Casual Group Salary $50-60k Benefits and Bonus Potential Holidays Off! Wyomissing, PA We're seeking an experienced Kitchen Manager to lead our culinary team to success in Wyomissing, PA! As a Kitchen Manager, you'll be responsible for ensuring the highest quality of food preparation, presentation, and safety standards. About Us: Our company is on a mission to bring the best flavors of BBQ to our customers. With over 90 locations in 17 states, we're committed to providing exceptional service and quality. We pride ourselves on giving back to our military and first responders, with portions of our daily profits supporting local charities. Job Description: Ensure 100% compliance with company policies and procedures Oversee food preparation, presentation, and quality control Perform daily kitchen operations, including food safety and sanitation Manage inventory, ordering, and receiving Mentor and develop kitchen staff Collaborate with Restaurant Manager to achieve financial goals Benefits: Competitive Pay Growth Opportunities Passionate Culture Work/Life Balance Schedule Flexibility Closed for 8 holidays, closed most holiday eves Qualifications: 2+ years of experience as a Kitchen Manager or similar role Strong leadership and mentoring skills Excellent communication and organizational skills Ability to work in a fast-paced environment Food safety certification a plus If you're a motivated and experienced kitchen professional in Wyomissing, PA looking for a new challenge, email your resume to *************************!

Role OverviewMuhlenberg College is seeking a dynamic Catering Manager to oversee the Catering Operations and support Resident Dining Operations. Our ideal candidate will be a self-starter with excellent communication skills and the ability to effectively manage multiple priorities in a dynamic environment. Strong financial and analytical skills are mandatory for this position. Experience managing a food service team in an education environment is strongly preferred. Exceptional customer relations and team-building skills are a must! Muhlenberg College values the dining program as a critical part of creating a healthy body and facilitating the development of an inquisitive and healthy mind. As part of a successful and active campus community, Muhlenberg dining offers excellent and unique experiences through creative and cultural menu planning, expert food preparation, and innovative presentation. As an important part of the college learning community, Muhlenberg dining incorporates transparent facilities and inviting upscale casual dining opportunities in support of learning and socialization. Muhlenberg Dining takes pride in providing a nutritionally balanced, appealing selection of food to meet the varying needs, desires, and lifestyles of students, faculty, staff, and guests through unique and engaging experiences. What You'll DoOversee Sodexo resources, recipes, systems, and use of catering and resident dining programs to direct catering events and oversee meal service in resident dining. Oversee events for catering and/or conference services. Works with clients and customers to execute events. Oversee meal service in resident dining to ensure excellent customer service. Ensure employees have appropriate equipment, supplies, and resources to perform their jobs and meet goals, cost controls, and deadlines as assigned. Establish and maintain a safe work environment, including both food and physical safety, in order to comply with all regulatory and Sodexo standards in various environments. Drives the Zero Harm mindset. Comply with budget requirements by controlling costs (i. e. , labor, inventory, equipment, materials) and making adjustments when necessary. Supervise employees by delegating, assigning, and prioritizing activities, and monitoring operating standards. What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire. What You BringPrevious experience facilitating communication between sales, culinary, and front-of-house teams to ensure timely and accurate fulfillment of all orders, including last-minute needs, efficiently and collaboratively. Ability to adhere to timekeeping and labor cost control procedures by maintaining staff payroll and schedule in Kronos. Attention to detail and ability to review all catering event orders and weekly catering sheets to ensure accuracy. Positive, practical solutions to client queries while adhering to our catering policies and procedures and offering solutions to staff. Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & RequirementsMinimum Education Requirement - Associate's Degree or equivalent experience Minimum Management Experience - 2 years Minimum Functional Experience - 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Text "BonefishWay" to 30437 to apply now! By texting BonefishWay to 30437 you will opt-in to receive hiring messages and account related messages from Bonefish Grill. Text HELP for help or ******************. Msg&data rates may apply. Msg freq varies. Text STOP to cancel. For terms, visit paradox.ai/legal/terms-of-use. Privacy policy can be found at paradox.ai/privacy-policy. Our founding belief at Bonefish Grill is that, if we take care of our people, Bonefish will take care of itself. This belief is the source of our actions, what we stand for, and how we achieve success. We have a deep passion for fresh quality food, and we use our expertise to create an unparalleled lineup of dishes that are ever-changing. Our Big City Bar is the perfect spot to enjoy our handcrafted cocktails. With limited supervision, the Assistant Culinary Manager supports back-of-house team members and Culinary Managers by maintaining restaurant kitchen standards and consistently achieving overall quality daily. An ideal candidate should be a leader with a coaching attitude who enjoys helping the restaurant management team and team members run efficient back-of-house operations. POSITION DETAILS * Maintain high employment standards consistent with Bloomin' Brands policies * Assist in set ups for the opening crew in the kitchen * Check schedule for in-coming team members * Adhere to and coach on security procedures * Evaluate the close from night before * Review daily inventory * Prepare to receive orders * Track of shelf-life adherence * Check temps on freezer, dish machine and refrigeration units before prepping * Learn flavor profiles and specifications of menu items * Follow recipe cards with no compromise * Review daily sanitation checklists and conduct checks * Conduct daily health inspections * Adhere to sanitation, temperature and food safety standards * Work the flow and timeliness of tickets to ensure exceptional cook times MINIMUM REQUIREMENTS * Certified trainer in any back-of-house functions * Passing grade in Assessment testing * Must be willing and able to work a flexible schedule * Legal authorization to work in the United States * Minimum 21 years of age PREFERRED REQUIREMENTS * Previous experience in restaurant industry * Previously held positions of leadership * Trained and proficient in all areas of back-of-house functions Bloomin Brands offers benefits such as medical, dental, vision, and 401k. Further details around eligibility and additional benefit offerings can be found at ********************************** Compensation Range: Varies by Location - Bloomin Brands, Inc. and its affiliates are an equal opportunity employer. We value diversity and are proud to be an Equal Opportunity Employer. We are committed to providing all individuals employment consideration regardless of race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. Join for the Fun, Stay for the Career! If you are looking for a great place to work, have fun, and make money, click the link below to apply! A new window will open where you can complete your application with the help of our virtual assistant Parker. We look forward to hearing from you!

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Concessions Manager is responsible for the effective management of venue concessions operations including inventory controls, product ordering, training new employees, cash controls, compliance with alcohol service polices, cleaning, safety, guest service, employee/volunteer training and supervision, warehouse oversight, troubleshooting, closing duties, event planning support, food preparation and production, and any other tasks assigned by the DFB. The Concessions Manager must be provide a high level of event oversight, technical proficiency and operational/personnel support to ensure the smooth operation of the Arena & Concessions Dept. The Concessions Manager will actively supervise, coach, counsel, direct, train and mentor employees in meeting company quality standards, and will may initiate or recommend employment actions such as hiring, termination, suspension, discipline, promotion and transfer. The CM will provide oversight and resolution responsibility for employee performance issues. Actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment. The employee must maintain excellent attendance and be available to work a variable event-driven schedule including evenings and weekends. Flexible availability, professional presentation, outstanding interpersonal skills, self-direction and strong technical (computer and POS) aptitude are required. This role pays an annual salary of $58,000-$70,000 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until December 12, 2025. About the Venue The PPL Center is an indoor sports and entertainment arena in Allentown, Pennsylvania. It opened on September 10, 2014. It is the home arena for the Lehigh Valley Phantoms of the American Hockey League, the primary development hockey team for the Philadelphia Flyers. PPL Center also hosts numerous family shows, comedy acts and concerts annually. Responsibilities Responsible for managing, developing and mentoring a staff of part time and full time concessions employees, including initiating employee discipline as required. Responsible for completing documentation of employee performance and attendance issues in accordance with company policy and practice. Ensure proper set-up of all concessions locations prior to doors. Set-up duties may include: verifying opening inventory, assigning duties to concession workers (employee/volunteer), ensuring sanitation standards are met, verifying that each location is fully operational, ascertaining levels of food production based upon projected guest attendance has been met; assuring that SL or NFP Stand Leader has followed proper procedures for distribution and handling of cash. Provide a high level of oversight and operational expertise resulting in the smooth, efficient and profitable execution of events. Ability to oversee a large volume of inventory, order product, and manage high volume sales. Manage and run all venue concessions operations before, during and after the event. Duties include staff scheduling, employee check-in, equipment inspection, POS monitoring and troubleshooting, guest complaint resolution, training, food production, clean-up, post-event reconciliation and reporting, and any other duties as assigned by the DFB. Training new & current employees with regarding to property procedure & best practices. Willing to cover/back-up any open position to assure location is fully operational and company standards pertaining to speed of service and guest satisfaction are met; assist with Premium Services operations and event needs, as directed. Provide direction and oversight to Concessions Supervisors, Stand Managers, Concession Cooks, and Cashiers. Ensure that all State/Federal, and IEC policies, procedures and practices are adhered to, including compliance with alcohol distribution/service and food handling / sanitation guidelines, general safety policies and procedures. Report any alcohol service or other compliance issues to DFB immediately. Complete post-event evaluations, data compilation, tracking of monetary and product shortages, generating reports; serves as a resource for POS applications and training. Ensure work environment is safe and free from harassment or discrimination; immediately address all safety concerns, potential hazards, accidents or incidents. Relays safety/health issues to management immediately. Ensure event staff and volunteers are aware of work place expectations; provide on-going assistance, training and mentoring to event staff and volunteers; promote a positive, enthusiastic and cooperative workplace environment by working side-by-side with staff and volunteers; reinforce procedures and practices through repetition; lead by example and provide on-going constructive feedback. Ability to obtain working knowledge of all existing concession locations: geographical locations, equipment, evacuation procedures, adjacent employee and guest areas and facility access. Qualifications Associate's Degree (A.A.) or greater in Culinary Management, Business Management, or related field 3-5 years' experience in Concessions Management, other Food & Beverage Management, or related experience. Solid working knowledge of computer applications: Microsoft office, POS systems, timekeeping system. Experience training new employees and volunteers Advanced knowledge of inventory procedures and controls Experience ordering product for a high-volume venue or facility Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment. Ability to make sound business/operations decisions (i.e. regarding employee placement, staffing adjustments, and/or respond to technical, product or equipment challenges during an event) quickly and under pressure. Ability to work well in a team-oriented, fast-paced, event-driven environment. Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to IEC concession operations. Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory. Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality. Nationally recognized food service sanitation training course certification preferred Nationally recognized alcohol service training course certification preferred Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

**CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. **THE OPPORTUNITY** As Kitchen Leader, you will learn how to prepare great food, grill meats, and sauté vegetables. You are responsible for making sure our food is absolutely delicious. You'll order the food and train others to become future Kitchen Leaders. The Kitchen Leader helps ensure the quality and safety of Chipotle's delicious food every day. They see to it that the kitchen is clean, organized and well stocked; and that the equipment is properly maintained and in good condition. Throughout the process they are serving as a role model for Crew members, helping them learn to become future Kitchen Leaders. At its core, as with every position at Chipotle, it is about promoting teamwork and creating a great customer experience. While on the clock, the Kitchen Leaders are always busy on their feet, accomplishing their station's goals, taking on tasks that they see that need to get done, and pitching-in to help their teammates. **WHAT YOU'LL DO** + In addition to following Chipotle's policies and procedures, principal responsibilities include, but are not limited to: + Ensuring food quality by cooking and prepping food to order, and following kitchen procedures + Monitoring food waste and inventory levels, and resolving food quality issues + Supporting a strong team dynamic between back of house Crew and front of house Crew + Developing Crew members to be future Kitchen Leaders + Communicating with Crew members and customers effectively in order to ensure great customer service and throughput + Ensuring the kitchen is properly cleaned and sanitized + Monitoring kitchen equipment and ensuring it is kept in good repair; making sure malfunctioning equipment is repaired as quickly as possible + Ensuring that the kitchen itself and all Crew members meet the necessary guidelines to ensure there are no injuries or accidents + Filling out Material Safety Data Sheets (MSDS) and Inventory Rotation (FIFO) **WHAT YOU'LL BRING TO THE TABLE** + Have the ability to understand and articulate Chipotle's Food With Integrity philosophy + Have the knowledge and ability to speak, write, and understand the primary language(s) of the work location + Have a high school diploma + Have restaurant experience **WHAT'S IN IT FOR YOU** + Tuition assistance (100% coverage for select degrees or up to $5,250/year) + Free food (yes, really FREE) + Medical, dental, and vision insurance + Digital Tips + Paid time off + Holiday closures + Competitive compensation + Opportunities for advancement (80% of managers started as Crew) **WHO WE ARE** Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit **************** . _Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply._ _Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact_ _ADAaccommodations@chipotle.com_ _if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests._

Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Hand & Stone Massage and Facial Spa Allentown located at 750 N Krocks Rd #205, Allentown, PA 18106 is searching for a dynamic Spa Leader! The ideal candidate has 13 years of leadership experience, is a self-starter, and excels in driving sales while fostering a positive team environment. As a General Manager in Training (GMIT), you will begin your career with a strong focus on front desk operations, client experience, and sales performance. This role is designed to prepare you for future management opportunities, with a clear pathway to leading your own location. While there is no defined timeline for promotion - as transitions depend on market growth, role availability, and performance success - our goal is to ensure our leadership team is continuously developing and ready to step into elevated roles when the opportunity arises. If you are a motivated leader passionate about growth and success, wed love to hear from you! What Sets Us Apart? FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating 60 locations across 8 states. No matter how big we get, the core of our company culture is to PUT PEOPLE FIRST! Enjoy a nurturing work environment where your growth and well-being are top priorities! Your journey with us goes beyond onboarding - enhance your spa industry career through regular sales coaching and training, and opportunities to grow into a successful spa leader. Compensation Package: We offer a competitive compensation package designed to reward your contributions and drive your success! With a competitive hourly base rate, uncapped commissions, and a lucrative bonus structure, our GMITs earn an average annual compensation up to $45,000, depending on performance. As a General Manager in Training, you will Successfully achieve all performance-based goals set by spa leadership and the company on a consistent basis. These goals include but are not limited to: Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales Successfully lead the front desk team to exceed all sales and performance goals Provide an exceptional experience to all guests and valued members, as measured by our Service Level Standard scores Oversee and manage daily operations of the front desk Assist General Manager in managing the daily operations of the business Train, monitor, and coach teams, including in-the-moment coaching Assist in recruiting, onboarding, and training all new hires at the front desk Maintain a detailed knowledge of our service menu and educate clients on the benefits of specific services and enhancements Passionately promote sales, promotions, and events Uphold spa cleanliness standards Perform administrative functions in conjunction with the General Manager including sales reporting, register operations, cash handling, etc. The GMIT has a varied schedule including weekend, daytime, evening, and holiday hourly schedules, and flexible availability is preferred. Role Requirements Passion for people and providing excellent service Ability to work flexible hours including nights, weekends and some holidays Ability to occasionally travel for training, conferences, or other business-related activities Excellent verbal and written communication skills A fast learner with a positive attitude Computer proficiency including MS Office and Google Docs/Sheets; knowledge of Zenoti or similar appointment systems is a plus A strong team player with the ability to work independently Exceptional organizational skills including attention to detail and multitasking Critical thinking skills, including customer conflict resolution We cant wait to meet you!

Benefits: 401(k) 401(k) matching Bonus based on performance Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Hand & Stone Massage and Facial Spa Allentown located at 750 N Krocks Rd #205, Allentown, PA 18106 is searching for a dynamic Spa Leader! The ideal candidate has 1-3 years of leadership experience, is a self-starter, and excels in driving sales while fostering a positive team environment. As a General Manager in Training (GMIT), you will begin your career with a strong focus on front desk operations, client experience, and sales performance. This role is designed to prepare you for future management opportunities, with a clear pathway to leading your own location. While there is no defined timeline for promotion - as transitions depend on market growth, role availability, and performance success - our goal is to ensure our leadership team is continuously developing and ready to step into elevated roles when the opportunity arises. If you are a motivated leader passionate about growth and success, we'd love to hear from you! What Sets Us Apart? FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating 60 locations across 8 states. No matter how big we get, the core of our company culture is to PUT PEOPLE FIRST! Enjoy a nurturing work environment where your growth and well-being are top priorities! Your journey with us goes beyond onboarding - enhance your spa industry career through regular sales coaching and training, and opportunities to grow into a successful spa leader. Compensation Package: We offer a competitive compensation package designed to reward your contributions and drive your success! With a competitive hourly base rate, uncapped commissions, and a lucrative bonus structure, our GMITs earn an average annual compensation up to $45,000, depending on performance. As a General Manager in Training, you will Successfully achieve all performance-based goals set by spa leadership and the company on a consistent basis. These goals include but are not limited to: Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales Successfully lead the front desk team to exceed all sales and performance goals Provide an exceptional experience to all guests and valued members, as measured by our Service Level Standard scores Oversee and manage daily operations of the front desk Assist General Manager in managing the daily operations of the business Train, monitor, and coach teams, including in-the-moment coaching Assist in recruiting, onboarding, and training all new hires at the front desk Maintain a detailed knowledge of our service menu and educate clients on the benefits of specific services and enhancements Passionately promote sales, promotions, and events Uphold spa cleanliness standards Perform administrative functions in conjunction with the General Manager including sales reporting, register operations, cash handling, etc. The GMIT has a varied schedule including weekend, daytime, evening, and holiday hourly schedules, and flexible availability is preferred. Role Requirements Passion for people and providing excellent service Ability to work flexible hours including nights, weekends and some holidays Ability to occasionally travel for training, conferences, or other business-related activities Excellent verbal and written communication skills A fast learner with a positive attitude Computer proficiency including MS Office and Google Docs/Sheets; knowledge of Zenoti or similar appointment systems is a plus A strong team player with the ability to work independently Exceptional organizational skills including attention to detail and multitasking Critical thinking skills, including customer conflict resolution We can't wait to meet you! Compensation: $17.00 - $21.00 per hour At Hand and Stone, Opportunity Knocks. Over 500 locations open across the U.S. We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules. Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself. I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.

Job Details 037006 - LV Macungie - Allentown, PA Associate Restaurant ManagerDescription The Associate Restaurant Manager (ARM) serves as the assistant to the Restaurant General Manager and provides additional management coverage of operating hours and direct supervision of operations in an individual restaurant. Focal points include: Driving excellence in customer service Maintaining company standards in product and facility specifications Supervising food handling procedures and operational processes Exercising basic, shift-to-shift financial control to meet the restaurant profit margin targets In addition, the ARM assumes full responsibility for specific financial controls, crew training assignments and the screening of prospective employees under the direction of the RGM. The ARM directly performs hands-on operational duties and on an on-going basis trains employee, responds to customer service needs and role models appropriate skills and behaviors in the restaurant. The candidate for ARM is someone that is considered promotable to RGM within a year and a half of assuming the ARM position. The candidate has demonstrated the leadership skills necessary to become an RGM with continued training and coaching. ARM's that do not show progress towards Individual Development Plan within the first year are subject to demotion or termination. Principle Accountabilities Customer Satisfaction/Product Quality Maintains fast, accurate service, positive guest relations and ensure products are consistent with company quality standards. Drives customer-focused culture by serving as role model in resolving customer issues and training managers and crew to meet or exceed customer service standards. Tracks, analyzes and resolves sources of customer complaints. Ensure that food safety standards are met. Financial Develops and drives restaurant annual operating plan. Analyzes sales, labor, inventory and other controllable accounts on a continual basis and takes corrective action to meet or achieve margin and sales growth targets. Trains and mentors subordinates on financial analyses and profitability tips for the restaurant. Develops store CAPEX requests and is the principle interface with all vendors. Operations Ensures that facilities and equipment are maintained to Company standards. Monitors inventory, food preparation and order fulfillment daily to ensure adherence to company standards Establishes restaurant speed with service (SWS) targets, monitors performance and resolves bottlenecks to achieve SWS goals. Oversees development and revision of weekly management and crew schedules. Human Resources Directs all restaurant level HR activity including: Personal accountability for crew hiring decisions Learning Zone planning and execution Performance management Compensation Employee relations issues up to and including termination Provides hands-on training for management staff in advanced Learning Zone modules and develops all Shift Managers and Assistant General Managers to assume higher level responsibilities. Develops and monitors staffing plans and directs crew sourcing activities. Manages the work environment on all shifts to ensure fair and equitable employee treatment, as well as adherence to all company, state and federal workplace regulations. Success Measures Achievement of restaurant annual operating plan Margin improvement over previous year sales growth Weekly/Period restaurant performance in sales, labor, and COGS PRC results and DISSAT scores Learning Zone certification levels, crew turnover and staffing levels Qualifications Knowledge and Skill Requirements Delivers Excellence in Customer Service Is fully aware of customer needs and ensures that they receive quality products and service. Ensures work is to the correct standard. Possesses extremely high standards of product quality and speed with service and constantly monitors performance against those standards. Possesses a strong eye for detail and cleanliness. Presents a positive image through tidy and professional appearance of self and other employees. Interacts with customers in a highly effective and proactive manner. Consistently seeks to improve the customer experience. Demonstrates and emphasizes to others the importance of a winning customer experience. Uses customer feedback tools and techniques in making decisions and improving restaurant performance. Team Leadership Supervises others and efficiently coordinates their work. Delegates tasks to the most appropriate member of staff. Is able to remain in control in difficult situations. Provides clear direction and authority. Gets involved in a hands-on manner and leads by example. Is assertive. Communicates restaurant goals and a motivating vision; links individual performance to achieving restaurant goals. Demonstrates principled leadership and sound business ethics; stands up for what's right. Celebrates achievements; recognizes and rewards others; generates pride and commitment. Regularly coaches staff to drive performance against objectives; provides ongoing, constructive feedback. Demonstrates passion, enthusiasm and intensity in work; is a role model. Business Savvy Identifies problems quickly; assertively develops and implements solutions; manages restaurant flow to ensure customer satisfaction. Focuses the team on critical business issues; plans, organizes and delegates work for peak efficiency. Ensures understanding and use of available business tools by appropriate team members. Accurately analyzes financial data; identifies trends and takes appropriate action; follows-up to ensure 100% implementation. Understands key business drivers and uses this knowledge to build sales and achieve margin targets. Team Development Identifies appropriate staff development needs and action plans and ensure time is available for crew development. Is tenacious in ensuring that all employees receive the opportunity to learn and demonstrate new skills. Transfers own knowledge to others by clearly demonstrating procedures, maintaining high standards and walking the talk. Provides resources for development, follows up and gives positive, direct feedback. Provides ongoing coaching and feedback as well as periodic formal assessment of progress. Restaurant Operations Technically proficient in all aspects of food preparation, production and delivery. Displays detailed knowledge of all key food handling/food safety procedures. Familiar with basic restaurant equipment troubleshooting. Displays detailed knowledge of all company product standards. Educational Attainment/Experience Requirements High school diploma or GED. Supervisory experience in either a food service or retail environment Demonstrated ability to maintain financial controls and coach and train hourly employees. Proven ability to drive customer satisfaction, financial performance and employee satisfaction. Disclaimer The list of requirements, duties and responsibilities is not exhaustive but is merely the most accurate list for the current job. The Company reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload or technical development).

Job Description The Udder Bar Truck Udder on the Mooove is seeking a fun, hardworking person to lead our food truck this up coming year! You will get to work in a new and fun environment each day with locations such as festivals, private parties, weddings, corporate events. Benefits/Perks Competitive Compensation Cash and CC Tips FREE ICE CREAM Job Summary We are seeking an fun and outgoing Food Truck Manager! As the Truck Manager, you will be responsible for the food trucks operational performance, manage, train, and lead staff, ensuring they keep up with high standards. This candidate is a strong leader with experience with great customer service. Duties and Responsibilities: Ensure Truck is clean, stocked and ready for each event Drive the food truck to and from each event Train and manage employees Lead team in providing exceptional customer service Communicate with event coordinators regarding service locations, and future bookings Communicate with ownership regularly regarding staff performance, flow of service, truck maintenance, and expectations for each event. Qualifications: Must be 18 years of age or older Must of a valid drivers license w a clean record High school diploma/GED Food background Ability to remain calm and thrive under pressure Excellent management and leadership skills Strong communication and problem-solving skills

Responsibilities Coordinate daily Front of the House and Back of the House restaurant operations. Deliver superior service and maximize customer satisfaction. Respond efficiently and accurately to customer complaints. Regularly review product quality and research new vendors Organize and supervise shifts Appraise staff performance and provide feedback to improve productivity. Estimate future needs for goods, kitchen utensils, and cleaning products. Ensure compliance with sanitation and safety regulations. Manage the restaurants good image and suggest ways to improve it Control operational costs and identify measures to cut waste. Create detailed reports on weekly, monthly, and annual revenues and expenses. Promote the brand in the local community through word-of-mouth and restaurant events Recommend ways to reach a broader audience (e.g. discounts and social media ads) Train new and current employees on proper customer service practices Implement policies and protocols that will maintain future restaurant operations. Requirements and skills Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager Proven customer service experience as a manager Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff Familiarity with restaurant management software, like OpenTable and PeachWorks Strong leadership, motivational and people skills Acute financial management skills BSc degree in Business Administration; hospitality management or culinary schooling is a plus

Job DescriptionBenefits/Perks Flexible Scheduling Competitive Compensation Career Advancement Opportunities We are seeking an experienced Restaurant Manager to join our team! As the Restaurant Manager, you will be responsible for the restaurants operational performance and financial well-being. You will hire, train, and lead staff, ensuring they reflect the restaurants high standards. The ideal candidate is a strong leader with experience managing a successful restaurant. Duties and Responsibilities: Hire, train, and manage employees and conduct periodic performance reviews Lead team in providing exceptional customer service Adhere to all health and safety rules and regulations Provide sales and productivity reports to upper management Develop and coordinate marketing efforts and community events Maintain good records or inventory and food storage Schedule team members at the restaurant Maintain kitchen organization and cleanliness. Qualifications: High school diploma/GED Previous restaurant management experience Familiarity with Microsoft Office, restaurant management software, and POS software Ability to remain calm and thrive under pressure Excellent management and leadership skills Strong communication and problem-solving skills

Job Description Company: Chick-fil-A Whitehall FSU Work for an amazing operator who cares about growing leaders! Chick-fil-A is the fastest growing Quick Service Restaurant in the nation Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022) Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024 Value and Appreciate Employees Health Insurance 401K with employer matching Free food on and off shift Free uniforms College Assistance Program Sign on bonus, annual bonus, other bonuses throughout the year Tuition Discounts at Over 100 Colleges Never work on Sundays Excellent Career Advancement Opportunities Opportunity We are looking for a motivated Team Leader to join our team at Chick-fil-A. This “hands-on” management opportunity is designed to give you a career in the most highly-esteemed restaurant chain in the nation while providing a clear roadmap for your professional growth and development. Your Impact Able to lead a shift, and assist Directors as needed Solve problems, and make quick decisions when necessary Able to coach and develop others Motivate the team to uphold the standards of the restaurant Increasing profitability through implementing procedures to reduce costs, increase productivity, and manage systems. Maintaining a work environment that ensures and promotes food & team safety Background Profile 1 year of Restaurant Leadership experience Hospitality experience (preferred) Able to work 3 Saturdays per month Open availability (able to open or close a minimum of 3 days a week) Passion for Chick-fil-A's values Apply now and you will be contacted ASAP.

The primary responsibility of the Manager - Banquets is to execute banquet food and beverage events according to banquet event order specifications, adjust specifications as necessary and perform follow-up ensuring guest satisfaction. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures. MINIMUM EMPLOYMENT REQUIREMENTS: 18 years of age, proof of authorization/eligibility to work in the United States. High School diploma or equivalent. Ability to communicate effectively in a positive/upbeat fashion utilizing English; both in oral and written form. Interpersonal skills with focused attention on guest needs to deal effectively with all business contacts. Maintain a professional, neat and well-groomed appearance adhering to Wind Creek appearance standards. Maintain consistent adherence to Wind Creek's customer service standards. Must be able to work varied shifts, including weekends and holidays. SPECIFIC POSITION REQUIREMENTS: 3 years' hotel catering/banquet manager or supervisor experience required. Previous experience working in a guest service environment or customer service area of a AAA Four Diamond caliber hotel/casino resort preferred. Proficiency in Delphi, Delphi Diagrams and MS Office preferred. Ability to fluently read, write and understand English. Must be able to obtain a ServSafe certificate. Must possess or be able to obtain a Responsible Alcohol Management Program (RAMP) certification card. Must have the ability to compute basic mathematical calculations. Should possess a strong familiarity with food and beverage cost controls. Physical ability to access all areas of the property. Ability to withstand prolonged standing, stretching, bending and kneeling without restriction, work indoors, outdoors and be exposed to various environmental factors such as, but not limited to CRT fatigue, noise, dust, cigarette smoke. Ability to work in a fast-paced, busy, and somewhat stressful environment and maintain physical stamina, proper mental attitude while dealing effectively with guests, management, team members, and outside contacts while working under pressure and meeting deadlines. Ability to lift or carry a minimum of 20 pounds, unassisted, in the performance of specific tasks assigned. Ability to work with others, communicate well, receive direction; review your own work. Maintain a positive attitude toward work and interface with guests in a friendly and polite manner. Ability to address stressful situations with clients with dignity and the utmost tact and politeness. Must be able to work with others, communicate well and receive direction when needed to achieve department goals and objectives. Must be able to qualify for, apply for and obtain a Pennsylvania Gaming Control Board license if required. Other duties as assigned NATIVE AMERICAN INDIAN PREFERENCE IN HIRING POLICY SHALL BE ADHERED TO AT ALL TIMES POSITION RESPONSIBILITES: Provide superior customer service to all internal and external customers in compliance with Wind Creek customer service standards. Assist with the successful execution of all banquet events. Supervise the banquet service staff, banquet bartenders and the Convention Porter staff. Work with other food and beverage staff to plan, prepare and execute events. Participate in BEO (Banquet Event Order) meetings. Monitor in house group activity providing assistance as needed. Ensure that function rooms are set-up in accordance with customer satisfaction through accurate and timely communication with sales, entertainment and culinary staff. Insures the timeliness of all banquet functions. Ensures readiness and compliance in case of last minute changes to banquet orders. Possess a working knowledge of all department and company policies and procedures and Rules of Conduct and must enforce the same. Manage staff and organize department functions in accordance with company guidelines. Acts as a liaison with Hotel Sales, Culinary, and Banquet operations ensuring proper execution of events and guest satisfaction. Delegate tasks and department assignments or projects, meeting deadlines related to those assignments. Direct others in completion of a task or assignment. Render advice, and provide expertise or judgment based on information gathered, studied, analyzed or reviewed. Arrange timeline to complete tasks and department assignments or projects, and meet the deadlines related to those assignments. Work on actual project or service to help achieve the objectives of the department. Evaluate information to render an opinion or take action based on that information that will impact the department or function. Focus on achieving the goals or objectives of the department using available resources (staff and budgetary). Evaluate the schedule or timelines related to the completion of assignments, while maintaining service and/or product quality. Develop staff skills to enhance department effectiveness and manage resources to eliminate excess cost or unnecessary expenditures. Manage departmental inventories and maintains equipment Interview and make recommendation of candidates for new hire. Determine if and/or when policy or procedural infractions by team members occur and issue the appropriate level of progressive discipline. Responsible for the timely evaluation of all direct reports and conducting introductory period and annual performance reviews. Maintains an open door policy and addresses all team member issues and/or concerns in a timely manner. Conducts skip level meetings with departmental management and line level staff. Conducts divisional/departmental staff meetings at least once per month. Develop a working knowledge of all PGCB rules, regulations and Internal Controls applicable to your position. Must read and understand Wind Creek's Compulsive and Problem Gambling Plan with regards to how to conduct business in this position and specifically the regulations prohibiting service to minors and/or intoxicated persons. Create a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; adherence to the company's status quo third party representation philosophy; compliance with company policies, legal requirements and collective bargaining agreements. Authority to issue a complimentary in accordance with Wind Creek's Comp Matrix. ESSENTIAL JOB FUNCTIONS: Ability to meet Specific Position Requirements and perform Position Responsibilities for this position. Ability to clearly present information through the spoken or written word; talk with customers or employees; listen well. Ability to be alert to customer needs to remedy or present a solution to a question, service request or service breakdown. Ability to bring about results from ordinary circumstances; prepare for problems or opportunities in advance; undertake additional responsibilities and respond to situations as they arise with or without supervision. Ability to be tactful and polite, maintain confidences, and foster an ethical work environment; handle all situations honestly. Ability to maintain standards despite pressing deadlines; to do work right the first time. Ability to act in accordance with established guidelines; follow standard procedures; recognize and comply with written rules or practices. Ability to adapt and interact with people who have different values, cultures, or backgrounds, be of service to potentially difficult people, recognize the benefits of having a diverse workforce. Ability to develop a rapport with others and recognize their concerns and feelings; build and maintain long-term associations based on trust; help others. Ability to share due credit with coworkers; display enthusiasm and promote a friendly group working environment; work closely with other departments as necessary; support group decisions and display team spirit. Able to demonstrate a high level of service delivery-to do what is necessary to ensure customer satisfaction, deal with service failures and prioritize customer or client needs.

The Hourly Manager is Responsible and Accountable for: Manage daily restaurant operations with a focus on flawless execution, increasing profit and enhancing the guest experience Labor Scheduling/Revenue Control- Meets shift goals for service, sales, and controls (revenue, food and labor). Checks out all crew members to follow up on shift goals and assignments and to provide feedback. Crew Training and Certification- Trains and develops crew members, creates an environment that is conducive to learning by allowing people to make mistakes as they learn. Quickly addresses employees who are not successfully completing their plans and redirect their efforts. Recruitment and Selection- Provides candidates with appropriate and timely information about the position, the organization, and the selection process. Service & Marketing- Execute Local Store Marketing, Act as LSM Ambassador, maintain celebration calendar, maintain menu boards/marquees, ensure all POP and menus are current, Execute BFF program, manage in-store contests, maintain retail cabinet per plan-o-gram. Execution of Housekeeping Systems- DOP's posted weekly, follow up on execution and completion, cleanliness score on guest feedback system, QA audits, and Board of Health audits, monitor Ecolab services, maintain appropriate levels of cleaning supplies within budget. Maintenance and Repair- facilities maintenance score and action plan on QA audits, completion of weekly PM checklists, Identify M&R issues, maintain restaurant lighting per standard. Requirements: Experience: minimum of one (1) year of restaurant management experience. Must have a proven track record of achieving results and building successful teams. Education: High school graduate or GED equivalent