Post job

Lotus notes administrator vs help desk administrator

The differences between lotus notes administrators and help desk administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a lotus notes administrator and a help desk administrator. Additionally, a lotus notes administrator has an average salary of $108,105, which is higher than the $49,798 average annual salary of a help desk administrator.

The top three skills for a lotus notes administrator include application server, troubleshoot and database access. The most important skills for a help desk administrator are customer service, desk support, and troubleshoot.

Lotus notes administrator vs help desk administrator overview

Lotus Notes AdministratorHelp Desk Administrator
Yearly salary$108,105$49,798
Hourly rate$51.97$23.94
Growth rate5%5%
Number of jobs55,369130,180
Job satisfaction--
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 52%
Average age4343
Years of experience22

Lotus notes administrator vs help desk administrator salary

Lotus notes administrators and help desk administrators have different pay scales, as shown below.

Lotus Notes AdministratorHelp Desk Administrator
Average salary$108,105$49,798
Salary rangeBetween $81,000 And $143,000Between $34,000 And $71,000
Highest paying City-Washington, DC
Highest paying state-New Jersey
Best paying company-Houlihan Lokey
Best paying industry-Finance

Differences between lotus notes administrator and help desk administrator education

There are a few differences between a lotus notes administrator and a help desk administrator in terms of educational background:

Lotus Notes AdministratorHelp Desk Administrator
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 52%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Lotus notes administrator vs help desk administrator demographics

Here are the differences between lotus notes administrators' and help desk administrators' demographics:

Lotus Notes AdministratorHelp Desk Administrator
Average age4343
Gender ratioMale, 70.9% Female, 29.1%Male, 74.3% Female, 25.7%
Race ratioBlack or African American, 9.1% Unknown, 5.1% Hispanic or Latino, 12.8% Asian, 9.6% White, 63.1% American Indian and Alaska Native, 0.3%Black or African American, 9.1% Unknown, 5.1% Hispanic or Latino, 12.8% Asian, 8.8% White, 63.8% American Indian and Alaska Native, 0.3%
LGBT Percentage9%9%

Differences between lotus notes administrator and help desk administrator duties and responsibilities

Lotus notes administrator example responsibilities.

  • Manage and configure LDAP authentication and various modification base on the directory schema.
  • Ensure adequate security protections for proprietary data and intellectual property; manage and configure firewalls and security posture.
  • Develop user training and procedures documentation for the use of PC and LAN hardware/software.
  • Provide excellent end user support in troubleshooting client OS, applications, and hardware issues.
  • Maintain all domino servers for OS software patches.
  • Investigate and resolve TCP/IP and DNS connectivity issues.
  • Show more

Help desk administrator example responsibilities.

  • Create, deploy and manage VMWare virtual desktops as well as configured customize pools for specific operational needs.
  • Manage the PC refresh program transferring all user data remotely and installing require software applications.
  • Configure, establish and manage local area network (LAN) connectivity and remote access per customer configuration requirements.
  • Administer DNS / DHCP servers, work with network administer to make sure the tables are updating correctly.
  • Administer IP address allocation through DHCP management.
  • Assist in the deployment of new POS applications and hardware.
  • Show more

Lotus notes administrator vs help desk administrator skills

Common lotus notes administrator skills
  • Application Server, 13%
  • Troubleshoot, 8%
  • Database Access, 6%
  • Acls, 5%
  • Web Servers, 3%
  • Mail Servers, 3%
Common help desk administrator skills
  • Customer Service, 11%
  • Desk Support, 7%
  • Troubleshoot, 6%
  • Technical Support, 5%
  • Phone Calls, 4%
  • Remote Desktop, 4%

Browse computer and mathematical jobs