Management services technician vs service technician

The differences between management services technicians and service technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a management services technician and a service technician. Additionally, a management services technician has an average salary of $57,892, which is higher than the $40,379 average annual salary of a service technician.

The top three skills for a management services technician include troubleshoot, service management and customer satisfaction. The most important skills for a service technician are plumbing, customer service, and preventative maintenance.

Management services technician vs service technician overview

	Management Services Technician	Service Technician
Yearly salary	$57,892	$40,379
Hourly rate	$27.83	$19.41
Growth rate	8%	8%
Number of jobs	187,460	254,533
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 45%	Associate Degree, 29%
Average age	44	44
Years of experience	12	12

Management services technician vs service technician salary

Management services technicians and service technicians have different pay scales, as shown below.

	Management Services Technician	Service Technician
Average salary	$57,892	$40,379
Salary range	Between $40,000 And $82,000	Between $28,000 And $57,000
Highest paying City	Boston, MA	Richmond, CA
Highest paying state	Massachusetts	Hawaii
Best paying company	Microsoft	IBM
Best paying industry	Technology	Technology

Differences between management services technician and service technician education

There are a few differences between a management services technician and a service technician in terms of educational background:

	Management Services Technician	Service Technician
Most common degree	Bachelor's Degree, 45%	Associate Degree, 29%
Most common major	Business	Business
Most common college	-	-

Management services technician vs service technician demographics

Here are the differences between management services technicians' and service technicians' demographics:

	Management Services Technician	Service Technician
Average age	44	44
Gender ratio	Male, 66.4% Female, 33.6%	Male, 89.2% Female, 10.8%
Race ratio	Black or African American, 4.5% Unknown, 3.7% Hispanic or Latino, 17.8% Asian, 1.7% White, 71.6% American Indian and Alaska Native, 0.7%	Black or African American, 5.1% Unknown, 3.8% Hispanic or Latino, 15.8% Asian, 1.7% White, 72.8% American Indian and Alaska Native, 0.7%
LGBT Percentage	1%	1%

Differences between management services technician and service technician duties and responsibilities

Management services technician example responsibilities.

Manage firewalls, endpoint encryption and other communications and systems security devices for large scale networks across distinct complicate infrastructure.
Work with on-site technicians through Linux terminal to console into Cisco equipment.
Used remedy ticketing system and administration for creating and assigning work order tickets.
Perform maintenance and grooms of T1, E1, and high capacity Ethernet circuits.
Provision data and telephony products for customer use including fiber, GPON, Ethernet and copper.
Used the in house remedy trouble ticketing queue to document troubleshooting steps and assure prompt, proactive problem resolution.

Service technician example responsibilities.

Manage and perform the installation of HVAC equipment, air handlers, condensers, thermostats, ducts and piping.
Perform routine maintenance work on loaders, conveyors, trucks, and trailers.
Cable installation as a COMCAST subcontractor
Ensure ISO compliance and perform QC.
Service damaged smartphones, tablets, and peripherals.
Remove and launch boats from water using heavy equipment.

Management services technician vs service technician skills

Common management services technician skills

Troubleshoot, 11%
Service Management, 10%
Customer Satisfaction, 9%
HVAC, 9%
Cisco Ios, 7%
Cloud, 5%

Common service technician skills

Plumbing, 7%
Customer Service, 6%
Preventative Maintenance, 6%
Hand Tools, 6%
CDL, 6%
Patients, 6%

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Management Services Technician
Management Services Technician vs Service Technician

Updated January 8, 2025

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