Manager, program management jobs in Brandon, FL - 917 jobs

Ridge does not work with 3rd party recruiters or agencies. No solicitation. Ridge IT is seeking an Okta Identity Access Management Engineer to support our solutions practice. The role will support project execution as a subject matter expert, develop and implement technology approaches. The ideal candidate will have experience architecting and implementing Identity and Access Management solutions, have worked with automation and workflows (preferably including APIs), and be able to efficiently work with large data sets (in JSON, CSV, Excel, etc.). This is a real opportunity for growth in the company while gaining exposure to cutting-edge technology. In addition, we are highly customer-focused, which means we constantly work individually and as a team to exceed customer expectations. What we are looking for: Ridge IT is seeking a professional who: Has excellent interpersonal skills and the ability to lead and manage multiple ongoing projects, Enjoys working with people and with leading technology solutions, Has excellent customer service skills, Has a firm understanding of cloud technologies, Has Tier-3 troubleshooting experience or similar enterprise-level experience, Is seeking a long-term professional home with potential for career growth, and Understands, “if the company wins, I win!” The ideal candidate: Has a fearless approach to technology, A passion for new technology and activity learns and researching outside of work, Must be the Expert, needs to be the go-to person, Demonstrates expert, analytical, seasoned troubleshooting skills and SaaS experience, Has strong organizational skills and the ability to multitask, Has excellent written and oral communication skills, and You need to be able to work towards a deadline independently and with minimal oversight. Excellent ability to multitask and prioritize a workload Strong analytical and problem-solving skills A strong drive toward quality, efficiency, problem-solving, and timeliness The work: Architect and Implement Identity and Access Management solutions, including Okta Follow best practice security configurations Provide guidance and remediate audit findings Troubleshoot complex issues Streamline approaches to tasks and problems. Specific Skills: Experience implementing and supporting ICAM solutions (Okta, Entra ID, etc.) Solid understanding of SAML, OIDC, OAuth 2.0, and SCIM Experience migrating users and applications between Identity Providers Integrating and synchronizing between on-prem directories (Active Directory, LDAP) and cloud ICAM solutions Implementing Automation and performing Data ETL via API's and scripting languages such as PowerShell, Python, or JavaScript Understanding of Zero Trust methodologies Experience with Cloud/SaaS Technology Office 365 - Exchange, OneDrive, SharePoint Admin, File Storage Additional Bonus Skills: Workflow and automation using Azure Functions / Logic Apps and/or Power Automate Solid understanding of database querying concepts (join, group, aggregate, etc) and able to parse, update, and merge large data sets such as log files and directory data Knowledge of Audits and Remediation Activities Qualifications: 10+ years of experience with consulting or technology 5+ years of experience in client-facing roles Okta Certifications preferred Bachelor's degree preferred Industry certifications preferred Must be a US Citizen and be able to pass (TS) Clearance

In collaboration with the Foundation Executive Director, the Manager of Vision Health Programs serves as the department leader responsible for managing, scaling, and strengthening Lions World Vision Institute's Vision Health Programs in preparation for the opening of the Vision Health Center and the expansion of mobile clinical services. This position is primarily managerial and strategic, with responsibility for program oversight, staff leadership, operational planning, grant execution, data management, and cross-functional coordination. The Manager ensures that vision health initiatives are delivered effectively, meet funding requirements, and align with organizational priorities. While a strong optometric or ophthalmic clinical background is required, direct clinical service is not the primary function of this role. The Manager is expected to provide clinical support when needed, including assisting with mobile clinics or coverage gaps, while maintaining a primary focus on program leadership and operational readiness. Schedule and Pay Monday - Friday, Hybrid Schedule Salary Range: $66,000 - $72,000 per year Benefits: Paid time off with a starting maximum of 144.04 hours per year. 8 Company paid Holidays per year. Medical, Dental, and Vision plan offerings for employees and their eligible dependents. All Vision plans 100% employer paid. Employer paid Employee Assistance Program, Life, Accidental Death & Dismemberment, and Short Term Disability plans. Offerings of Supplemental Life and Accidental Death & Dismemberment for employee and their eligible dependents. An employee may voluntarily designate a percentage of their salary towards employer sponsored 401(k). LWVI will match the employee's contribution up to 6% of the employee's salary. Discounts on Pet Insurance and other items such as phone plans, movie tickets, etc. Essential Duties and Responsibilities Program Leadership & Development Lead the planning, implementation, and expansion of Vision Health Programs, including school-based services, community clinics, mobile vision clinics, and preparation for the Vision Health Center. Collaborate with the Foundation Executive Director to develop scalable program models, staffing plans, workflows, and systems to support growth. Support long-term planning for additional mobile units and expanded clinical services. Department & Staff Management Provide direct supervision, coaching, and performance management for Vision Health Department staff. Establish clear expectations, workflows, and accountability for departmental operations. Coordinate volunteers, subcontractors, and clinical partners as needed. Foster a collaborative, professional team culture during periods of growth and change. Operational Oversight Oversee day-to-day operations of Vision Health Programs to ensure consistency, quality, and compliance with Lions World Vision Institute standards. Develop, implement, and refine operational protocols, clinical workflows, and documentation. Ensure operational readiness for the transition to a hybrid model incorporating the Vision Health Center. Grant, Data & Compliance Management Ensure all grant-funded programs meet required deliverables, timelines, and budget parameters. Oversee data collection, tracking, and reporting for funders, collaborative partners, and internal stakeholders. Monitor program metrics to assess efficiency, outcomes, and impact. Partnerships & External Relations Build and maintain relationships with school administrators, nurses, community organizations, funders, and clinical partners. Represent Lions World Vision Institute in community settings and collaborative initiatives. Coordinate with development, communications, and institute leadership to support organizational goals. Clinical Support & Mobile Operations (As Needed) When necessary, the Manager may: Provide clinical or operational support during mobile vision clinics, special initiatives, or staffing shortages. Ensure mobile clinic operations meet clinical, regulatory, and quality standards. Assist with screenings, exams, glasses fabrication, dispensing, or patient flow as needed. Support mobile clinic readiness, inventory oversight, and equipment coordination in collaboration with clinical staff. Education and Qualifications Optometric or ophthalmic clinical background required (Optometrist preferred). Bachelor's degree required; advanced degree or clinical licensure strongly preferred. Demonstrated experience managing programs, teams, or clinical operations. Strong leadership, organizational, and problem-solving skills. Ability to balance strategic planning with operational execution. Experience working with grant-funded programs and reporting requirements. Excellent written and verbal communication skills. Proficiency in Microsoft Office and data tracking systems. Ability to adapt in a fast-paced, evolving environment. Spanish speaking a plus. Ability to pass a Level II background check. Must possess a valid driver's license and maintain a clean driving record in accordance with Lions World Vision Institute policies and insurance requirements. As an equal opportunity employer, every qualified applicant will be considered for employment. Lions World Vision Institute does not discriminate based on race, color, sex/gender, political ideology, religion/creed, pregnancy, age, physical or mental disability, medical condition, genetic information, marital status, national origin, color, military or veteran's status, sexual orientation, gender identity, or any other status or characteristic protected by local, state, or federal laws. Lions World Vision Institute is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations with Title I of the Americans with Disabilities Act of 1990, individuals that require accommodations in the job application process for a posted position may contact us at ************** for assistance. Lions World Vision Institute will use E-Verify once you have accepted the job offer and completed the Form I-9. Current LWVI Employees should also contact the Human Resources department to notify them of your submission.

Role: Senior Project Manager - K-12 & Public Projects Salary: $140,000 - $175,000 (DOE) + Full Benefits A well-established Florida-based general contractor with a strong presence across K-12, institutional, and public-sector construction is seeking an experienced Senior Project Manager to join their team in St. Petersburg. This role will take full ownership of complex commercial and institutional projects, managing them from preconstruction through final closeout while ensuring quality, schedule, and budget are met. Key Responsibilities Lead K-12, institutional, and public-sector construction projects from planning through completion. Manage project schedules, budgets, procurement, buyout, and cost controls. Serve as the primary point of contact for owners, architects, engineers, and consultants. Run owner and design team meetings with confidence and authority. Review and interpret drawings, specifications, contracts, and scopes to ensure constructability and compliance. Proactively identify and resolve design, system, and sequencing challenges. Manage RFIs, submittals, change orders, pay applications, and project reporting. Coordinate closely with superintendents and subcontractors to maintain progress and quality. Enforce safety standards and ensure compliance with OSHA and company policies. Maintain strong relationships with repeat clients, inspectors, and local authorities. Required Experience & Qualifications 8-12+ years of Project Management experience in commercial or institutional construction. Proven background delivering K-12, education, or public-sector projects (private or public). Strong technical understanding of building systems and construction processes. Ability to operate in a lean environment without layers of assistant PM support. Confident communicator capable of leading meetings without owner hand-holding. Excellent organizational, leadership, and problem-solving skills. Proficiency with Procore, Bluebeam, or similar construction management platforms. OSHA 30 certification preferred. What's Offered Opportunity to lead meaningful K-12 and public-sector projects with repeat clients. Competitive compensation in the $140K-$170K range with full benefits. High level of autonomy and trust from ownership. Long-term stability with a strong local backlog and pipeline of future work. Key role in helping ownership transition out of day-to-day project management. Interested? Call Oliver at ***************** or email your resume to *************************

Project Manager - Ground-Up Construction Salary: $150,000-$170,000 Are you an experienced Project Manager looking to take the lead on high-profile projects in the heart of Tampa, Florida? Our client, a well-established General Contractor, is seeking a driven professional to oversee ground-up construction projects from conception through to completion. Responsibilities: Lead and manage all phases of ground-up construction projects Coordinate project schedules, budgets, and resources to ensure timely delivery Act as the main point of contact between the client, subcontractors, and internal teams Oversee site operations and ensure compliance with safety and quality standards Resolve issues proactively to keep projects on track and within budget Requirements: Proven experience as a Project Manager with a strong background in ground-up builds Previous experience working for a General Contractor Strong leadership, communication, and organizational skills Ability to manage multiple stakeholders and drive project success in a fast-paced environment Offer: Competitive base salary of up to $170,000 Opportunity to work on landmark projects in Tampa Supportive company culture with clear career progression

Employment Type: Full-Time The Project Manager is responsible for planning, coordinating, and executing commercial construction projects from initiation through closeout. This role ensures projects are delivered on time, within scope, and within budget, while maintaining quality standards, safety compliance, and effective communication with internal teams, subcontractors, vendors, and clients. The Project Manager is ultimately accountable for the successful completion of assigned projects with a focus on schedule, cost control, documentation, and jobsite safety. Key Responsibilities Plan, manage, and continuously update project schedules, budgets, cost projections, and scopes of work. Initiate and prepare project startup documentation, including budgets, schedules, subcontracts, buyouts, SOVs, submittals, and purchase orders. Coordinate and manage cross-functional internal teams, subcontractors, vendors, and consultants to maximize productivity and project outcomes. Track project progress, identify risks or issues impacting schedule, cost, or quality, and proactively develop solutions. Administer and maintain all project documentation, including RFIs, RFPs, ASIs, change orders, safety reports, meeting minutes, jobsite reports, photographs, and closeout documents. Facilitate project meetings and provide clear, timely status updates to stakeholders. Ensure work conforms to project plans, specifications, safety policies, and quality standards. Manage material procurement, equipment ordering, inspections, and site logistics throughout the project lifecycle. Promote and enforce jobsite safety, ensuring compliance with company policies, OSHA requirements, and applicable regulations. Maintain positive working relationships with clients, subcontractors, suppliers, inspectors, and internal teams. Manage multiple projects simultaneously while meeting deadlines and performance expectations. Support problem resolution and escalate issues appropriately when needed. Qualifications Bachelor's degree in Construction Management, Engineering, Business, or a related field, or equivalent construction management experience. 3-7+ years of experience in project management, preferably within commercial construction or general contracting. Strong understanding of construction processes, building systems, materials, and project documentation. Proven ability to manage budgets, schedules, subcontractors, and multiple active projects. Strong organizational, analytical, and problem-solving skills with high attention to detail. Excellent written and verbal communication skills; ability to work effectively with diverse personalities. Proficiency with Microsoft Office and project management tools (e.g., MS Project, Asana, Trello, or similar); experience with Bluebeam a plus. Ability to read, interpret, and understand construction drawings and specifications. OSHA 10-Hour certification (or ability to obtain), CPR/First Aid preferred. Must be based in the Tampa, FL area and able to travel locally to project sites as required. Valid driver's license. PMP or CAPM certification a plus.

We are seeking an experienced, results-driven Project Manager to oversee commercial drywall, framing, and interior systems projects from start to finish. This role demands strong leadership, technical expertise, and a proactive approach to managing budgets, schedules, safety, and quality. The ideal candidate thrives in fast-paced environments, has experience with large-scale interior construction, and is passionate about teamwork and delivering exceptional results. Key Responsibilities: Lead all phases of drywall and interior systems projects, from preconstruction through closeout, ensuring safety, timely completion, and budget adherence. Review contracts, drawings, and specifications to define scope, schedule, and resource requirements. Develop and maintain project schedules, budgets, procurement plans, and manpower forecasts. Coordinate with clients, general contractors, architects, engineers, and internal teams to align on project goals and expectations. Manage subcontractors and suppliers to ensure quality workmanship, timely delivery, and compliance with design documents. Oversee field operations alongside site supervisors and foremen; monitor progress, resolve conflicts, and enforce safety standards. Track project financials, including cost forecasting, change orders, billing, and profit margins. Identify and mitigate project risks, proactively addressing schedule or cost challenges. Conduct regular project meetings, produce progress reports, and communicate updates to senior management and stakeholders. Foster positive client and partner relationships through responsiveness, quality, and professionalism. Support company initiatives in continuous improvement, safety, and operational excellence. Qualifications & Skills: 5+ years of project management experience in commercial drywall, framing, or interior systems. Proven success leading multiple concurrent mid-to-large scale commercial or institutional projects. Strong technical knowledge of metal stud framing, drywall systems, acoustical ceilings, and related finishes. Demonstrated ability to manage budgets, schedules, subcontracts, and change orders effectively. Proficient with project management and scheduling software (e.g., Procore, Bluebeam, Microsoft Project). Excellent communication, negotiation, and leadership skills; able to motivate teams and build strong client relationships. Ability to interpret architectural and structural drawings and translate them into actionable plans. Strong analytical, problem-solving, and decision-making skills under pressure. Bachelor's degree in Construction Management, Engineering, or related field preferred (or equivalent experience). Commitment to jobsite safety, quality assurance, and teamwork. What We Offer: Competitive compensation with performance-based incentives. Opportunity to work with a respected specialty contractor known for craftsmanship and integrity. Exposure to a wide range of high-profile commercial and institutional projects. Supportive work environment that values initiative, professional development, and long-term growth. Comprehensive benefits and opportunities for advancement within a stable, reputable organization.

B&H Specialty Construction Services LLC is seeking a proactive and detail-oriented Project Manager to support the planning, coordination, and execution of residential and commercial construction projects. This role is ideal for a candidate with strong organizational and client-facing skills who thrives in a fast-paced, high-standard construction environment. Key Responsibilities: Project Management & Execution managing and running construction projects from pre-construction through closeout Perform plan takeoffs and quantity surveying to support accurate estimating Develop and manage project schedules to align with budgets and client timelines Oversee subcontractor and material buyouts to ensure alignment with budget and schedule Coordinate with superintendents to ensure daily site logs are completed and accurate Pre-Construction & Design Estimating for new bids and ongoing project scopes Manage and track the design development process, including coordination with architects, engineers, and vendors Read and interpret construction drawings and specifications Guide clients through the design process with clarity and professionalism Client Relations Provide a concierge-level experience for clients, ensuring responsive and professional communication Assist clients in making finish selections, maintaining records of approvals and lead times Serve as a liaison between clients, field staff, and vendors to maintain consistent project quality and experience Qualifications: 2+ years of experience in construction project management, estimating, or a related field Strong ability to read and interpret construction documents and architectural plans Experience with plan takeoffs, estimating software, and schedule development tools Knowledge of subcontractor procurement and material buyouts Excellent communication and organizational skills Client-first mindset with a high level of professionalism Proficient in Microsoft Office Suite; familiarity with construction management software is a plus Bachelor's degree in Construction Management or a related field preferred but not required Compensation & Benefits: Competitive salary based on experience Performance-based bonuses Opportunities for advancement Health benefits and PTO Supportive team culture and professional development

NOVA Engineering is seeking a CMT Project Manager to work on Construction Materials Testing & Special Inspection projects in the Tampa, FL metropolitan statistical area (MSA). Responsibilities: Project Coordination & Oversight Manage and schedule field staff for construction materials testing and inspections. Ensure timely and accurate reporting of field activities and results. Oversee quality assurance and compliance with project specifications and industry standards. Client Engagement & Business Development Prepare and present proposals tailored to client needs. Maintain strong client relationships through regular communication and responsiveness. Support business development efforts including client meetings, presentations, and follow-ups. Handle project invoicing and budget tracking. Technical Expertise Conduct and supervise field inspections including: Proofrolling Reinforced Concrete Structural Masonry Structural Steel & Bolting Welding Inspections Soils / Foundations Review and interpret construction drawings and specifications. Provide technical guidance and mentorship to junior staff. Qualifications: Minimum 5 years of experience in construction materials testing and project management. Strong knowledge of ASTM, ACI, AWS, and other relevant standards. Excellent written and verbal communication skills. Proven ability to manage multiple projects and deadlines. Certifications such as ACI, ICC, AWS, NICET, or EIT/PE are highly preferred. Bachelor's degree in Civil Engineering, Construction Management, or related field is a plus. Check out our Perks + Benefits: In addition to our welcoming company culture and competitive compensation packages, our employees enjoy the below benefits: Take home company truck with fuel card Comprehensive group medical insurance, including health, dental and vision Opportunity for professional growth and advancement Certification reimbursement and incentive program Paid time off Company-observed paid holidays Company paid life insurance for employee, spouse and children Company paid short term disability coverage Other supplemental benefit offerings including long-term disability, critical illness, accident and identity theft protection 401K retirement with company matching of 50% on the first 6% of employee contributions Wellness program with incentives Employee Assistance Program NOVA is an Equal Opportunity Employer. All qualified candidates are encouraged to apply. NOVA does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, ancestry, marital status, veteran status or any other characteristic protected by law. About NOVA: Established in 1996, NOVA was originally founded to provide Environmental Consulting, Geotechnical Engineering, and Construction Materials Testing and Inspection services to the design and construction community, largely in the southeastern United States. Since our founding, NOVA has added additional service lines such as Facilities and Building Envelope, Forensics, Municipal and more. We are dedicated to providing a wide variety of projects and services with an emphasis on collaboration and safety. We offer a stimulating and inspiring work environment where our employees are recognized for their efforts and achievements and are mentored for professional growth. Currently, NOVA employs 650+ personnel in 18 offices serving clients throughout the southeastern United States and beyond. Our firm has professional and administrative support staff that includes registered professional engineers, registered professional geologists, environmental scientists, registered roof observers, LEED accredited professionals, soil/foundation engineers, laboratory specialists, materials technicians, ICC-certified inspectors, NICET-certified technicians, and AWS-certified welding inspectors. NOVA's facilities include AASHTO-accredited laboratories in soils, concrete, aggregate and hot-mix asphalt testing/inspection. We also have CCRL-inspected laboratories for concrete sampling, curing, and testing. NOVA will continue to expand its reach and reputation as a leader in the testing, inspection, and consulting fields with a strong legacy of quality and integrity by promoting our best internal resources and recruiting a diverse culture of valued and exceptional talent.

Industrial Electrical Contractor that has been in business since 1997. Role Description This is a full-time, in person role for a Project Manager located in Bradenton, FL. The Project Manager will oversee the planning, coordination, and execution of various projects. Responsibilities include managing project timelines, budgets, and resources, liaising with clients and ensuring all project objectives are met. Any relevant electrical knowledge is a plus. Qualifications Experience in Project Management Experience with construction/Industrial Electric work Proficiency in Logistics Management Strong leadership and team management skills Excellent communication and organizational skills Ability to work in person in Bradenton, FL Bachelor's degree in Business, Management, Industrial Engineering, or related field

We are looking for a representative to join our team. This person will operate as the lead on all critical business accounts. The focus of this vital role is to manage the relationship with the client by creating a positive working relationship. The manager is responsible for addressing client issues and responding to questions. The ideal candidate comes with experience in and developing new business opportunities among both existing and new customers. Excellent cross-functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role. Responsibilities: Oversee customer account management - Includes developing new business along with negotiating contracts and agreements to maximize profits. Collaborate cross-functionally - Work closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services. Ensure delivery to customers - Facilitate the timely and successful delivery of solutions according to customer needs and objectives. Requirements: Sales or related field Strong verbal and written communications skills Excellent listening, negotiation, and presentation abilities Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level Our employees enjoy a work culture that promotes hard work, dedication, working well with those around you, and work diligently to addressing problems with costumers. Employees can also take advantage of Generous Compensation Program, Weekly Performance Bonus, and Leadership Development Programs to Take Your Career to the Next Level

REPKON USA is seeking a highly skilled and experienced Program Management Director to lead and manage complex defense programs from inception through completion, including construction, commissioning, and manufacturing. The ideal candidate will possess a strong background in program management within the defense industry, with a proven track record of delivering large-scale projects on time and within budget. This role requires exceptional leadership, strategic thinking, and the ability to work collaboratively with cross-functional teams and external stakeholders. In this leadership role the individual will be responsible for overall program management and is accountable for program execution, customer satisfaction, and financial performance. This position will have a direct interface with customers, suppliers, and stakeholder leadership. The role includes responsibility for guiding REPKON USA employees in their work and influencing them to deliver their best. Key Responsibilities: Program Leadership: Lead the planning, execution, and delivery of complex defense programs. Develop and implement program strategies, objectives, and deliverables. Ensure alignment with customer requirements and company goals. Stakeholder Management: Establish and maintain strong relationships with customers, partners, and key stakeholders. Act as the primary point of contact for program-related communications. Manage customer expectations and ensure high levels of customer satisfaction. Project Management: Oversee all aspects of program management, including scope, schedule, budget, and risk management. Develop detailed project plans, milestones, and timelines. Monitor program progress and implement corrective actions as needed. Team Leadership: Lead and mentor cross-functional teams, including engineering, operations, finance, and supply chain. Foster a collaborative and high-performance team culture. Provide guidance and support to team members to achieve program objectives. Financial Management: Develop and manage program budgets and financial forecasts. Track program expenses and ensure financial targets are met. Identify and implement cost-saving measures without compromising quality. Risk Management: Identify, assess, and mitigate program risks and issues. Develop and implement risk management plans and contingency strategies. Ensure compliance with all regulatory and contractual requirements. Reporting and Documentation: Prepare and deliver regular program status reports to senior management and customers. Maintain comprehensive program documentation, including contracts, reports, and records. Ensure all program activities are well-documented and traceable. Represents REPKON USA brand to external customers. Provides executive level briefings to key internal and external stakeholders; presenting at both internal and external meetings, with government officials, REPKON USA Leadership, and various technical teams in Türkiye and the US. Ability and drive to solve highly complex problems with significant business impact. Direct the preparation of proposals, business plans, proposal work statements and specifications, operating budgets, and financial terms/conditions of contracts Manage an integrated program team to include providing programmatic and technical leadership, coaching, mentoring, and succession planning Cross-functional coordination with matrixed leadership to accomplish objectives Ensure that all resources such as engineering, manpower, production, and facilities are available to support the program Direct the work of employees assigned to the program from technical, manufacturing, and administrative areas Develop and execute business roadmaps and strategies to grow the portfolio Define program parameters and/or guiding internal research and development efforts Ensure customer satisfaction, maintaining customer communication, and providing overall management of the customer relationship Act with integrity, work collaboratively, meet commitments, and apply continual improvement methodologies in all work. Other projects assigned and directed by Leadership. Required Qualifications: Bachelor's Degree with a minimum of 15 years of relevant experience Strong knowledge of defense industry regulations and requirements, including ITAR, DFARS, and FAR (Federal Acquisition Regulation). Proven experience managing large, complex programs with budgets exceeding $300 million. Experience working under Un-definitized Contract Actions and construction and commissioning of manufacturing facilities. Excellent communication and interpersonal skills, with the ability to effectively collaborate with internal stakeholders and customers. Ability to work effectively in a fast-paced, dynamic environment. Strong analytical and problem-solving skills, with the ability to analyze complex data and make data-driven decisions. Proficiency in Microsoft office suite: Ability to create project and milestone charts, and use data and create value added presentations to report updates, status reports, etc. Proficiency in project management tools and software (ERP, Visio, Project etc.). Program strategy and capture experience. Strong organizational and interpersonal skills. Excellent oral, written, negotiation, and presentation skills. Experience with customer and stakeholder communication. Must be authorized to work in the U.S. Preferred Qualifications: Master's degree preferred - MBA, Engineering, or related field PMP or equivalent certification is highly desirable. Experience building energetic or chemical factories. Earned Value Management System experience Experience leading cross functional teams and working across different business organizations and customer communities Other Requirements: Travel: ~50%, to support manufacturing sites, suppliers and customers. Work Environment: Office work environment. Background Investigation / Drug Screen / US Person: Required. We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status in accordance with applicable law.

Important Application Submission Information In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Sunday, January 25, 2026More than a career - a chance to make a difference in people's lives. Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits. The preferred location for this position is Seven Springs/Zephyrhills South Coastal area. The exact location will be determined at the time of offer based on business needs. **Depending upon the qualifications of the successful applicant, the hiring manager may elect to fill this position at a higher level within the job hierarchy* * Position Summary This is the intermediate level of the VM classification hierarchy. Employees at this level have responsibility for contractor management and oversight with general supervision. Incumbents are expected to develop advanced skills and the ability to work with greater independence. They effectively apply fundamental concepts and procedures to work that is fairly complex and varied. Manages IVM programs including multi circuit planned maintenance, system level herbicide applications, reactive customer requested work and hazard tree programs to drive overall program strategy of improved customer reliability and regulatory compliance as applicable Strategic focus: Manages highly visible community sensitive VM projects with support as needed from Management and other VM Personnel Works with internal engineering and VM personnel to strategically improve system reliability Works with local operation and maintenance personnel to address local system needs being impacted by vegetation. Supports as needed VM organization and regulatory teams to manage customer relations from a state regulatory basis. Responsibilities DVMP/TVMP Annual Planning Develop vegetation management work plan and associated budget for respective T or D Maintenance area/zone in collaboration with other VM Specialists, System Forester and Manager. Work with System Forester and Manager to assure that work plan is in compliance with Federal and Stated T&D vegetation management standards and regulatory requirements. General Contract Management Monitor the performance of contract resources to assure safe work practices, vegetation management procedures/standards adherence, and productivity consistent with Duke Energy Expectations. Lead role for area VM crews during emergency storm operations. Works independently on complex issues. Applying advanced knowledge and problem solving skills to wide-ranging issues. Integrates industry knowledge related to data into everyday business practices and decision making. Customer Relations (Internal and External) This positions responds to customer and community concerns associated with our VM and Herbicide Programs. Responsible for the development of communication plans with key stakeholders associated with VM projects. Governmental/Community Relations Works with government agencies, including DOT and Environmental to ensure compliance with appropriate state and federal regulations and pro-active communications of area vegetation management plans and procedures to community stakeholders. Work Plans Monitor respective Transmission or Distribution Maintenance Area vegetation management work plan and budget by inspecting/reporting work plan completion progress, reviewing/approving invoices for contractor work, monitoring unit costs, and adjusting work plans and expenditures as necessary. Inspections/Patrols Perform regular patrols of Transmission or Distribution rights-of-way to identify issues that would potentially impact the safe and reliable operation of the line. Financial Management Manage expenditures within area of responsibility to ensure that budget target and forecast changes are met. Implement adjustments within area of responsibility to complete necessary work while meeting budget forecasts, including forecast changes. Construction Clearing As assigned, coordinates construction clearing activities for construction projects in area of responsibility. Note: This posting is for one position. Dependent on relevant experience, the level to which a candidate is aligned is outlined below. Required/Basic Qualifications (Vegetation Management Program Manager) Bachelor's with 1-3 years of Electrical or VM Experience Associates with 3-7 years of Electrical or VM Experience High School diploma with 3-10 years of VM or utility experience working in distribution and/or transmission ISA Certified Arborist Pesticide Applicator License Valid Driver's License Required/Basic Qualifications (Senior Vegetation Management Program Manager) Associates degree in Other Technical or Associate's degree in forestry or Associate's degree in engineering 7 years related work experience In lieu of associate's degree(s) AND 7 year(s) related work experience listed above, High School/GED AND 10 year(s) related work experience ISA Certified Arborist Utility Arborist Certification for at least 3 years Pesticide Applicator License Valid Driver's License Desired Qualifications Bachelors degree in Other Technical or Bachelors degree in Engineering or Bachelors degree in Forestry In addition to desired degree, 3 years related work experience Project Management Professional and/or Certified GIS Professional and/or Certified Forester and/or Certified Arborist Utility Specialist Additional Preferred Qualifications Possesses working knowledge of how VM affects the safety and reliability of the electrical system Utility Arborist Certification Registered Professional Forester PMI Knowledge & Project related work experience Familiarity with GIS databases and other geo-spatial systems Utility Experience - working knowledge to proficiency Construction Management Knowledge Demonstrated ability to implement vegetation management methods, processes and procedures and train and develop Demonstrated organizational and time management skills Demonstrated effective communication and customer relations skills both verbal and written. Demonstrated ability to evaluate program effectiveness. Working Conditions Field Mobility Classification - Work will be performed in various field locations, as needed, after the onboarding period. However, field employees are required to live within a reasonable daily commute to their assigned work location. #LI-LM1 Travel Requirements 5-15%Relocation Assistance Provided (as applicable) NoRepresented/Union PositionNoVisa Sponsored PositionNoPlease note that in order to be considered for this position, you must possess all of the basic/required qualifications. Privacy Do Not Sell My Personal Information (CA) Terms of Use Accessibility

Responsibilities * Primary focus on Senior Housing assets in Tampa, FL with expansion to other markets in future * Support Lab and Outpatient Medical Assets as needed * Technical expertise * Provide technical support to the property management and building engineers * Conduct property condition assessments on a regular schedule for portfolio properties and during due diligence as needed * Review preventative maintenance performance to drive improvements and identify capital needs * Provide project management oversight and act as owner's representative to ensure capital is deployed as effectively as possible * Provide regular project updates * Manage project execution inclusive of tenant improvement projects * Attend key milestone meetings * Drive key decisions and course corrections * Project management and cost analysis * Evaluate and identify opportunities to improve property value through reducing utility consumption or otherwise reducing operating expenses * Responsible for the development and execution of portfolio capital strategy * Ensure technical capability of portfolio increases through vendor partnerships and training * Manage insurance claims on behalf of the owner * Collaborate with facility operators to develop and execute remediation plans * Coordinate with remediation contractors on key technical and operational decisions * Liaise with insurance adjusters and representatives to ensure accurate documentation and alignment throughout the claims process * Budgeting and Forecasting * Participate in preparation of annual capital budgets, tracking of monthly capital spend, and monthly capital forecasting by coordinating and communicating closely with property management and leasing teams * Responsible for tracking year-to-date progress of capital spend * Communication * Communicate with property management team and operators on an ongoing basis * Oversee and provide guidance to operators and third-party providers * Lead preparation and emergency response to all portfolio emergencies including natural disasters * Provide support for emergency communications and tracking material incidents and status of owned properties during natural disasters. Collaborate with asset management and operating partners on portfolio strategy * Collaborate with peers across multiple portfolios to identify best practices and opportunities for improvement across property types * Other Responsibilities * Lead portfolio sustainability plans and execution * Involvement in special initiatives requiring presentations to key stakeholders * Reviewing contracts and providing input for legal review * Build relationships with key vendors Position Requirements: * Bachelor's Degree in Mechanical, Electrical, Civil Engineering, Construction Management or Architectural preferred * At least 4 years of work experience in mechanical engineering, building design, construction management, project management, architecture field or closely related facility management environment * Experience in capital planning and cost estimating * Superior verbal and written communication skills, strong interpersonal skills * Staff management experience a plus * Strong research skills and ability to source a solution/option quickly when presented with a challenge * Adept at managing multiple priorities and tasks concurrently with limited oversight * Advanced Excel skills and working knowledge of Microsoft Office Suite - Word, PowerPoint, and Outlook * Strong analytical and problem-solving skills with the ability to work in a fast paced, high-volume environment * Demonstrate excellent organizational skills and attention to detail * Demonstrate an understanding of finance and real estate concepts * Ability to solve problems and facilitate creative solutions * Drive process improvement * Ability to safely climb and descend vertical ladders, navigate difficult terrain and tight spaces such as attics, building rooftops, or crawl spaces if deemed safe and necessary, and walk 5-10 miles per day without issue * Ability to work efficiently remotely and communicate effectively while traveling; ability to work well independently and in team/group environments * Travel as necessary up to 30%

Job DescriptionAbout the Role & Team “We create happiness.” That's our motto at Walt Disney Parks and Resorts! And it permeates everything we do. At Disney, you'll help encourage that magic by enabling our teams to push the limits and build the never-before-seen! Are you ready to join this team and make an impact?" The Associate Project Manager manages the ownership, coordination and control of specific projects ensuring consistency with department strategy, commitments and goals. You will manage responsibility throughout the project life cycle. You will guide progress on each project including initial planning, scope development, contracting, construction, and closeout. You will ensure the project documentation is processed. You will coordinate communication with partners and leadership. What You Will Do Be responsible for overall project safety, obtaining final acceptance for a contractor submitted safety plan, and compliance with the project safety plan. Includes compliance with all regulatory Occupational Safety and Health Administration (OSHA) requirements, corporate governance requirements, and FAM Standard Operating Guidelines(SOG). Be responsible for the development and closeout of the portfolio of projects throughout the project life. Maintain accurate financial reporting, and job files including budget, project design, and Estimated Final Costs(EFC's). Work with partners and operators to implement the job in a cost-effective manner. Develop bid strategies with Procurement, including scope of work, unit costing items, bid alternates, and operational constraints required for contract preparation. Lead all aspects of the project timeline, establish planning tasks to ensure schedule compliance, to achieve the desired completion date. Facilitate development meetings with clients and encouraging resolutions to meet all partner constraints. Connect with partners, clients and leadership regarding project status, schedule, financial and guest impacts. Conduct presentations to clients and FAM executives. Use project and contract management systems in the daily operation of the business. Required Qualifications & Skills 4+ Years experience with construction methods and materials. Experience interpreting design drawings and specifications. Knowledge of construction project management processes, purchasing/contract management, and development. Experience with construction finance (budgets, cash flows, etc.). Experience with Project Management Information System(PMIS) Software. Preferred Qualifications Experience with Renovations. Bachelor's Degree in a STEM field or relevant Construction experience. 2+ years of experience in Architecture, Engineering, Construction Management, or commercial facilities construction industry. Experience with vendor negotiations, estimating, and bidding processes. Additional Information Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide! Learn more about our benefits and perks at **************************************** #LI-MC1#DXFOS #DXMEDIA Job Posting Segment: Other Ops Job Posting Primary Business: Telecom Svcs (WDW) Primary Job Posting Category: Construction Project Mgmt Superintendents Employment Type: Full time Primary City, State, Region, Postal Code: Lake Buena Vista, FL, USA Alternate City, State, Region, Postal Code: Date Posted: 2025-11-25

GE Aerospace's US Pay & Time Center of Excellence (COE) is a team of dedicated specialists focused on delivering accurate and timely payroll and time & attendance services for exempt and non-exempt employee populations. The team ensures seamless integration and alignment of payroll and time & attendance processes with broader organizational goals, establishing standard work and governance to leverage best practices and support the successful preparation, processing, and documentation of payroll. The US Senior Pay & Time Manager role is a critical leadership position responsible for overseeing a team of payroll and time & attendance specialists supporting exempt and non-exempt US employee populations across multiple sites and business units. This role drives sets direction and drives strategic initiatives to ensure timely, accurate, and compliant payroll processing, enabling employees to focus on delivering excellence in safety, quality, delivery, and cost (SQDC). As a key partner to site leaders and senior stakeholders, the US Senior Pay & Time Manager fosters strong connections across the organization, ensuring alignment with business priorities while using Flight Deck to implement process improvements, standardization, simplification, and operational efficiency. This role leverages best practices from across GE Aerospace and external benchmarks, guiding leaders and the team in creating innovative solutions to enhance payroll systems and practices. This role requires a forward-thinking approach to payroll operations, combining deep technical expertise with strategic leadership to deliver exceptional service and continuous improvement. This role partners closely with HR Managers, Business Leaders, Digital Technology, and other People Operations teams, acting as a liaison across these functions to drive process improvements, enhance system functionality, and ensure compliance with federal, state, and local regulations. You will influence strategy and priorities across sites and programs, ensuring consistent execution and measurable impact on SQDC. As a US Senior Pay & Time Manager, you will be responsible for leading the compliance, productivity and efficiency of the essential service and process delivery of payroll and time & attendance functions. You will provide strategic direction and insight on continuous improvement solutions to evolve and enhance payroll and time & attendance processes and systems, and you will build leadership capability to sustain results. Additionally you will be responsible for serving as a peer mentor to other team leaders in the NAM organization. **Job Description** **Essential Responsibilities:** + Ensuring pay is processed on time, accurately and in compliance with government regulations. + Leading a high-performing team, developing the team's technical proficiency, making training and development opportunities available and achievable. + Partner with others such as site leaders, vendors, HR Partners, Total Rewards, and People Ops teams on compliant and sustainable design, implementation, and governance of pay practices, resolving complex escalations and risk. + Manage the partnership with Digital Technology and time and attendance application support to provide feedback and direction on the time and attendance system road map & strategy, and partner on implementation and maintenance. + Drive process improvements and implement strategic initiatives. + Resolving complex escalations and risk, explaining complex payroll concepts to a range of employee personas from executives to HR to production employees in a clear and approachable manner. + Implement standard work for pay & time processes & procedures. + Building strong cross-functional relationships and executive stakeholder management; aligning objectives and resources across functions; surfacing risks with mitigation plans. + Analyzing payroll data and metrics to identify trends and opportunities for improvement, leading root cause analysis; translating insights into action plans with measurable outcomes. + Managing over/underpayment processes and partnership with HR and Union Relations / Employee Relations teams to ensure appropriate action. + Provide insight on team strategy and continuous improvement solutions. + Identifying opportunities and pain points, offering solution design options to improve payroll and time & attendance processes. + Providing payroll and time & attendance expertise and leadership during M&A activities. + Translating strategies into action plans and align team priorities to the business. + Obtaining certification in either Workday, Time System or Payroll within one year in role to ensure appropriate level of technical leadership for role. + Serve as a peer mentor to other team leaders in NAM organization. **Qualifications/ Requirements:** + Bachelor's degree in Business Administration, Finance, Human Resources, or a related field from an accredited university with minimum of 5 years of experience in HR Function and/or Payroll/Time & Attendance area, or a high school diploma / GED with at least 9 years of experience in HR Function and/or Payroll/Time & Attendance area. + Expertise in Workday Payroll, time & attendance systems and integration with payroll processes. + Strong knowledge of federal, state, and local payroll regulations, including FLSA, tax compliance and reporting. + Willing to travel as needed up to 15%. **Desired Characteristics:** + Certified Payroll Professional (CPP), Fundamental Payroll Certification (FPC), Workday, or time system certification. + Strong problem-solving skills to address complex payroll challenges. + Excellent executive communication and stakeholder management skills; ability to engage employees, leaders, and external partners. + Willingness to deep dive into current time and attendance site practices and develop strategy and execute resulting in standardization of work across sites. + Serve as a role model continuous improvement behaviors needed to encourage and embed change. + Strong interpersonal and leadership skills. + Strong problem solving and troubleshooting skills; solutions-oriented approach + Experience in managing internal & external audits. + Ability to manage and prioritize multiple urgent deliverables; experience in a matrixed leadership environment. + Experience with managing people virtually or a geographical dispersed team. **Pay and Benefits:** + The base pay range for this position is $117,000 - 160,000. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on November 7th, 2025. + GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual **Additional Information** GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** No \#LI-Remote - This is a remote position GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Pulley helps the country's top architects, builders, and retailers speed up every project in their portfolio. With AI-powered permitting intelligence and expert guidance, we eliminate costly delays and bring predictability across the full lifecycle of commercial projects. Today, permitting is the slowest, most uncertain part of building, spread across 19,000+ jurisdictions with different rules, timelines, and surprises. Pulley gives project teams the clarity and predictability they need to move from planning to opening without delays. We support rollout programs for brands like Starbucks, AutoZone, and J.Crew, as well as major data center buildouts, EV charging networks, and other commercial projects. Our platform dramatically reduces approval timelines, improves forecasting accuracy, and removes thousands of hours of manual work from design and construction teams. Founded in 2021, Pulley combines deep permitting expertise with purpose-built AI from people who have created products used by millions. We're backed by CRV, Susa Ventures, Fifth Wall, and leaders from Plaid, Segment, ServiceTitan, and Procore. The Role You must be located in Tampa, FL to be considered for this role. Our in-house permitting team is a key function for driving fast, reliable permitting outcomes for our customers. In this role, you will: Support our lead project managers in delivering great permitting outcomes for customers Help conduct permit research with a high degree of accuracy Assist in preparing permit plans Collaborate with city staff on nuances and ambiguities Monitor permit status and ensure timely responses Provide feedback to product & engineering teams to help refine our software platform Work with permitting leadership to refine our standard operating procedures Who You Are To be successful in this role, you are likely someone with: 2+ years in either construction management or architecture, with a focus on project management Experience applying for and obtaining construction permits Ability to research permit requirements with accuracy Comfortable interfacing city staff and navigating administrative processes Clear communicator with a strong attention to detail Proactive problem solver

General Description JOIN OUR TEAM AS A PROJECT MANAGER! The Project Manager role involves highly specialized transportation engineering and project management work related to the County's Transportation Capital Improvement Program (TCIP). Essential Job Functions Main duties include management of transportation planning studies (route studies) and roadway design projects; reviews of construction plans, cost estimates, bid documents, project schedules, and other engineering deliverables; preparation and/or reviews of project scopes of services and staff-hour and fee estimates; direction, coordination, and review of in-house technical staff work; attendance of meetings with Project Management staff, consultants, other County departments and divisions, County officials, and the public; coordination with regulatory agencies and utilities for issuance of project related permits and utility work schedules, and preparation of internal communication documents and materials (agenda memos for Board approval, PowerPoint presentations, etc.). Knowledge, Skills and Abilities * Knowledge of the principles and practices of transportation planning and design, FDOT's PD&E Manual, FDOT's Design Manual, and the Manual if Uniform Minimum Standards for Design, Construction and Maintenance (Florida Greenbook). * Knowledge of modern transportation planning design and/or transportation engineering procedures and techniques as they apply to roadway projects, studies, and growth/development within the County. * Knowledge of contract and management principles (from Planning through Construction). * Ability to plan and direct the work of engineers, technicians, and clerical personnel. * Ability to supervise, plan, review, and evaluate technical transportation projects, designs, documents, and specifications. * Ability to prepare and present technical documents, including reports, estimates, and construction and cost records. * Ability to read for comprehension. * Ability to establish and maintain effective working relationships with government officials, consultants, contractors, County employees, and the public. * Ability to analyze complex and diverse issues and prioritize multiple tasks and competing demands to optimize use of available resources. * Ability to prepare and analyze operation procedures and administrative reports. * Ability to prepare scopes of service, staff-hour and fee estimates and/or negotiate such with consultants. * Ability to effectively coordinate with the regulatory agencies for issuances of permits. * Ability to effectively coordinate with Utility Agency Owners (UAOs). * Ability to represent the County in public speaking events and workshops. * Ability to anticipate work to be done and to initiate proper and acceptable direction for completion of work with minimum supervision and instruction. Minimum Requirements PHYSICAL SKILLS: Ability to communicate effectively using verbal, written, and visual communication. EDUCATION, TRAINING AND EXPERIENCE: Graduation from an accredited college or university with a Bachelor's Degree in Civil Engineering, Project Management or a related field and six (6) years of experience in project management, civil projects, roadway projects, or transportation projects in general, including three (3) years as a project manager OR a Master's Degree and four (4) years of experience. Preferred experience: Supervisory, CADD Civil-3D, Roadway or site construction. LICENSES, CERTIFICATIONS OR REGISTRATIONS: Must possess a valid Florida driver's license. Registration as a Professional Engineer in the State of Florida preferred. ADA STATEMENT:A qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act. DRUG-FREE WORKPLACE: Pasco County BOCC is a drug-free workplace in accordance with Federal and Florida Law. EMERGENCY RESPONSE/RECOVERY ACTIVITIES: All employees will be required to work before, during, or after an emergency. During an emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location and work schedule to fit the needs of the County and its citizens. VETERANS' PREFERENCE: Under Section 295.07, F.S., chapter SSA-7 Pasco County BCC provides to Veterans, that preference in appointment will be given to preference-eligible applicants. PASCO COUNTY WAS VOTED ONE OF THE NATION'S TOP WORKPLACES FOR 2021 Benefits include: * Florida Retirement System (FRS) retirement plan * PTO (Paid Time Off) * Paid holidays * Group insurance * Tuition reimbursement * Deferred compensation * Medical leave pool * Annual medical leave buy-back * Mid-management/Professional grade, and management personnel may receive 40 hours of admin leave per calendar year. Effective July 1, 2011, FRS members must contribute 3% of their salary as retirement contributions, on a pre-tax basis (the salary is reduced by the amount of the employee contribution before determining the federal income tax deduction). The employer will automatically deduct the employee contributions.

This position is responsible for providing various day to day operational & administrative managerial duties as it relates to a particular county function/ section/department. Salary $77,001 - $105,955 Ideal Candidate We are seeking a skilled and results-driven Senior Call Center (Contact Center) Manager with extensive, direct experience in fast-paced call center environments to lead and oversee the daily operations of our contact center team. The ideal candidate will have proven leadership experience, exceptional communication and analytical skills, and a proven ability to motivate, develop, and empower teams to achieve both individual and organization-wide performance goals. If you are passionate about customer service, fostering a culture of excellence, and driving team performance to deliver a world class customer service experience to Hillsborough County Water Resources residents, we want to hear from you! Highly Complex Skills/Competencies: Proven experience as a Senior Call Center Manager or in a similar leadership role in a call center or customer service environment. Strong knowledge of contact center operations, including call handling procedures, CRM software, ACD and IVR systems, workforce management systems, reporting, and performance metrics. Exceptional leadership and people management skills with the ability to motivate, coach, and develop staff. A data-driven mindset with the ability to interpret complex data, identify key insights, and implement actionable strategies. Demonstrated success in driving significant improvements in operational efficiency, customer satisfaction, and employee performance. Advanced knowledge of call center KPIs (e.g., First Call Resolution, Average Handle Time, Abandoned Rate) and ability to create strategies for achieving them. Excellent communication skills with the ability to engage, influence, and collaborate with internal and external stakeholders. Ability to lead through change, with experience in change management and scaling operations to meet business growth. Desirable Attributes: Strategic thinker with the ability to anticipate business needs and create forward-thinking solutions. Strong organizational and problem-solving skills with the ability to manage multiple projects simultaneously. In-depth knowledge of industry trends and emerging technologies that can enhance contact center performance. Customer-centric mindset with a passion for elevating the customer experience and building strong client relationships. A proven track record of building and maintaining high-performance, engaged teams that drive results. Comfort with change and adaptability to evolving business needs and technology. Education: Bachelor's degree in Business Administration, Management, or a related field; Master's degree or relevant certifications preferred. Core Competencies Customer Commitment - Proactively seeks to understand the needs of the customers and provide the highest standards of service. Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve. Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations. Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals. Tier 3 Duties and Responsibilities Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below. Manages complex functions with subordinate managers, supervisors, professionals and other staff. Directs major programs to achieve broad organizational goals and objectives. Supervises and directs the activities of multiple professional level subordinates in achieving established organizational goals and objectives; coordinates functions; assigns, monitors and reviews work; evaluates performance, and initiates corrective action as needed, including termination. Compiles and analyzes information to recommend changes and improvements to operations or service delivery methods. Formulates and establishes goals and administrative policies, procedures and guidelines to ensure operational efficiency and effective administration of assigned programs and staff. Serves as an internal consultant to senior management. Presents informational sessions to departmental staff and staff from other agencies and departments. Determines funding requirements, develops budget submissions, monitors status of allocated funds, and controls expenses. Assesses staffing needs and identifies shortfalls; interviews, recruits, and hires new staff. May serve as liaison to technical, operations, or administrative staff to analyze new legislation, work methods or legislative requirements. Performs other related duties as required. Job Specifications Knowledge of the principles and practices of management. Knowledge of the functions, activities, requirements, and objectives of the specific programs/functional areas to which assigned. Knowledge of federal, state and local regulations pertaining to assigned functional area. Ability to analyze data and present ideas and information effectively, both orally and in writing. Ability to anticipate and meet the need of clients with a commitment to improving services. Ability to establish objectives and strategies, identify required resources, and develop plans to carry out work. Ability to use considerable initiative, think independently, and exercise sound judgment. Ability to establish operation or program objectives and strategies for a functional or operational area. Ability to analyze and report upon operating conditions and problems. Ability to take a long-term view and recognize opportunities to help the organization accomplish its objectives. Physical Requirements Frequently is required to stand; walk; use hands to handle or feel; and reach with hands and arms. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Work Category Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Minimum Qualifications Required Graduation from an accredited four year degree granting college or university; AND Five years of experience directly related to the position duties; three of which must have been in a supervisory capacity; OR An equivalent combination of education (not less than a high school diploma/GED), training, and experience that would reasonably be expected to provide the job-related competencies noted above. Graduation from an accredited four year degree granting college or university; AND Five years of experience directly related to the position duties; three of which must have been in a supervisory capacity; OR An equivalent combination of education (not less than a high school diploma/GED), training, and experience that would reasonably be expected to provide the job-related competencies noted above. Emergency Management Responsibilities In the event of an emergency or disaster, an employee may be required to respond promptly to duties and responsibilities as assigned by the employee's department, the County's Office of Emergency Management, or County Administration. Such assignments may be for before, during or after the emergency/disaster. Additional Job Requirements A department, depending on the nature of its mission and operations, may require that employees in all or certain positions in this job classification: Maintain the ability to pass the background checks required for the position. These background checks may include but are not limited to: Criminal History Background Check using Florida Department of Law Enforcement (FDLE) Criminal Justice Information Services (CJIS) Level 1 and Level 2 Background screening (Ch. 435 Florida Statutes) Child Abuse, Abandonment and Neglect Record Check using the State Automated Child Welfare Information System (SACWIS) Sex Offender and Sexual Predator record check using the list maintained by the Florida Department of Law Enforcement (FDLE) Possess the necessary job related license(s) or certification(s) that may include possession of a Florida Driver License (Class E) or an applicable Commercial Driver License (CDL) Career Progression Employees in this classification that acquire the competencies and minimum qualifications for the next tier will be able to apply for promotional opportunities through a competitive selection process. Employees will not automatically be upgraded to the next tier. Reclassifying a position is based on business need and financial impact and is not based solely on the job competencies or qualifications of the incumbent.

Opening Summer 2026 at 4000 Lakeland Highlands Road, Lakeland, FL. The Orlando Health System of Care includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida's east to west coasts, Central Alabama and Puerto Rico. Collectively, our dedicated team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve. Join us! Combining the collective strengths of two powerhouse organizations, Orlando Health and the high-quality physicians at Watson Clinic are expanding access to award-winning specialty care for patients in Polk County and beyond. Orlando Health Watson Clinic Lakeland Highlands Hospital - a state-of-the-art, seven-story, multi-specialty hospital - will serve as a vital 550,000 square-foot healthcare hub offering: 300+ inpatient beds and 69 emergency and observation beds 11 operating rooms and four cardiac interventional suites Dedicated labor and delivery services - including a neonatal intensive care unit (NICU) that will debut shortly after the hospital opens Comprehensive cardiovascular, neurology, and oncology services Advanced surgical procedures Join us in shaping the future of healthcare in Polk County as part of the Orlando Health Watson Clinic Lakeland Highlands Hospital opening team and share in the privilege of saying you were there from the very beginning. Benefits Beyond the Expected Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions. "Orlando Health Is Your Best Place to Work" is not just something we say, it's our promise to you. Benefits that begin on Day 1 Four (4) weeks paid parental leave Debt-free degrees through our Preferred Education Program Tuition reimbursement and loan repayment programs Back-up childcare and elder care Fertility benefits and adoption assistance NCLEX reimbursement Free NCPDs for RN license Free Kaplan review courses Dedicated RN career counselor and GN Coordinators to develop you Specialty certifications reimbursement And more! Administers and coordinates operational activities and projects as assigned by the Chief Nursing Officer and hospital administrative team. Responsibilities Essential Functions • Manages, coordinates and participates in a variety of administrative and/or clinical activities related to a nursing administration and hospital operations. • Administers and coordinates operational activities and projects as assigned by the Chief Nursing Officer and hospital administrative team. • Develops and implements plans with cooperation with the nursing and hospital leadership which addresses specific operating problems and issues. • Develops and submits to the Chief Nursing Officer and or facility Patient Care Administrator plans consistent with the overall goals of nursing, particularly as they relate to the achievement of quality outcomes, regulatory requirements, and consistent with the corporate goals of Orlando Health. • Oversees the Corporate Nursing department budget and submits monthly variance report as necessary. • Works in collaboration with the Patient Care Administrators and Nurse Executive Council on initiatives designed to support the Orlando Health Nursing Strategic Plan. • Serves as a liaison for the hospital nursing leadership council and representative for nursing on Orlando Health multidisciplinary councils and committees. • Serves as a liaison with facility development for the hospital administrative team on hospital construction projects. • Establishes and maintains an open and positive working relationship with administrators, medical staff, managers and team members. • Participates with leaders from the governing body, management, medical staff and clinical areas in Orlando Health decision making structure and process. • Represents Orlando Health as appropriate in its relationships with major customers, suppliers, competitors, government agencies, professional societies and similar groups. • Maintain strong collaborative relationships with physicians, employers, community leaders and the business coalition. • Serves as an ambassador for Orlando Health in the community. • Performs other related duties as assigned by the Chief Nursing officer or patient Care Administrator. • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. • Maintains compliance with all Orlando Health policies and procedures. Qualifications Education/Training • Master's degree in nursing or health related field. Licensure/Certification • Maintains current State of Florida RN license. Experience • Five (5) years of closely related experience to include three years of management experience required. Education/Training • Master's degree in nursing or health related field. Licensure/Certification • Maintains current State of Florida RN license. Experience • Five (5) years of closely related experience to include three years of management experience required. Essential Functions • Manages, coordinates and participates in a variety of administrative and/or clinical activities related to a nursing administration and hospital operations. • Administers and coordinates operational activities and projects as assigned by the Chief Nursing Officer and hospital administrative team. • Develops and implements plans with cooperation with the nursing and hospital leadership which addresses specific operating problems and issues. • Develops and submits to the Chief Nursing Officer and or facility Patient Care Administrator plans consistent with the overall goals of nursing, particularly as they relate to the achievement of quality outcomes, regulatory requirements, and consistent with the corporate goals of Orlando Health. • Oversees the Corporate Nursing department budget and submits monthly variance report as necessary. • Works in collaboration with the Patient Care Administrators and Nurse Executive Council on initiatives designed to support the Orlando Health Nursing Strategic Plan. • Serves as a liaison for the hospital nursing leadership council and representative for nursing on Orlando Health multidisciplinary councils and committees. • Serves as a liaison with facility development for the hospital administrative team on hospital construction projects. • Establishes and maintains an open and positive working relationship with administrators, medical staff, managers and team members. • Participates with leaders from the governing body, management, medical staff and clinical areas in Orlando Health decision making structure and process. • Represents Orlando Health as appropriate in its relationships with major customers, suppliers, competitors, government agencies, professional societies and similar groups. • Maintain strong collaborative relationships with physicians, employers, community leaders and the business coalition. • Serves as an ambassador for Orlando Health in the community. • Performs other related duties as assigned by the Chief Nursing officer or patient Care Administrator. • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. • Maintains compliance with all Orlando Health policies and procedures.