Manager, program management jobs in Milpitas, CA - 4,103 jobs

A leading self-driving technology firm in San Francisco is seeking a Senior Manager, People Programs. This role involves leading a team of high-performing Program Managers to drive critical initiatives and develop strategic program plans. Candidates should have extensive experience in program management, preferably within HR, and demonstrate strong leadership and strategic thinking skills. The position offers a salary ranging from $147k to $238k, with potential for bonuses and equity compensation. #J-18808-Ljbffr

About the role In this role on the Applied AI team, you will lead the delivery of transformational AI solutions for Fortune 500 enterprises. You'll own high-value engagements where we collaborate directly with customers to build tailored AI agents for their most critical business processes. You will own end-to-end delivery from signed SOW through production deployment, orchestrating cross-functional teams including Engineering, Product, Design, and customer stakeholders. This is not project management-you'll navigate complex enterprise environments, remove technical and organizational blockers, and ensure we deliver measurable business outcomes while maintaining our high standards for safety and reliability. You'll work hand-in-hand with Forward Deployed Engineers (FDEs) who handle core technical delivery, while you own stakeholder management, delivery cadence, and organizational complexity. You'll champion our mission in the field while building the playbooks and processes that enable us to scale this emerging motion. Responsibilities Draft Statements of Work (SOWs) alongside engineers, structuring engagements with clear scope, milestones, and success criteria. Participate in technical discovery sessions to understand customer requirements and inform engagement design. Own AI product building end-to-end: maintain and adjust roadmaps as scope evolves, identify and work through blockers, and help the team navigate delivery challenges. Drive engagement delivery from SOW signature through production deployment, ensuring milestones are met, blockers are removed, and stakeholders are aligned. Partner closely with FDEs: manage organizational complexity and facilitate their access to customer stakeholders and systems. Orchestrate cross-functional teams: coordinate Engineering, Product/Design resources, and customer teams to deliver integrated solutions on time and within scope. Manage stakeholder relationships: maintain regular cadence with customer executive sponsors, technical leads, and procurement while surfacing issues and celebrating wins. Lead delivery operations: run sprint ceremonies, milestone reviews, and progress reporting; translate technical complexity into executive-level updates. Navigate enterprise complexity: work through security reviews, legal approvals, procurement processes, and organizational dynamics that can block progress. Manage scope and change: handle scope changes, set expectations, and negotiate contract modifications when needed. Identify risks early and develop mitigation strategies; know when to escalate to leadership and provide clear context when doing so. Serve as the first line of escalation for FDEs and customer stakeholders; resolve conflicts before they impact delivery. Document engagement patterns, create repeatable frameworks, and contribute to the operational infrastructure that enables growth. Travel as needed to customer sites to build relationships, unblock issues, and demonstrate Anthropic's commitment (25-50% travel expected). You May Be a Good Fit If You Have 5+ years of experience in technical program management, engagement management, or delivery leadership in professional services, consulting, or enterprise software. Track record delivering complex technical projects for Fortune 500 clients, ideally large-scale engagements with multiple workstreams. Strong technical acumen with ability to understand AI/ML concepts, software architecture, and enterprise systems (you don\'t need to code, but must be able to translate between technical and business stakeholders). Executive presence with ability to present to C-suite sponsors and navigate enterprise organizational dynamics. High agency with demonstrated ability to remove blockers, make decisions with incomplete information, and drive progress through ambiguity. Exceptional communication skills for managing diverse stakeholders, running effective meetings, and producing clear status reporting. Process design mindset with ability to create structure where none exists while remaining flexible to emerging patterns. High cooperation orientation for balancing competing priorities across customer needs, engineering capacity, and product strategy. Strong Plus Experience in financial services, healthcare/life sciences, or pharma verticals. Background at a Forward Deployed Engineering company or Big 3 / Big 4 professional services and consulting firms. Exceptional understanding of LLM capabilities and limitations. Experience with regulated industries and compliance requirements. Experience managing delivery teams with embedded engineers at customer sites. Familiarity with agile/scrum methodologies in client-facing delivery contexts. Logistics The expected base compensation for this position is below. Our total compensation package for full-time employees includes equity, benefits, and may include incentive compensation. $200,000 - $300,000 USD Education requirements: We require at least a Bachelor\'s degree in a related field or equivalent experience. Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren\'t able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. We think AI systems like the ones we\'re building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. How we\'re different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact - advancing our long-term goals of steerable, trustworthy AI - rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We\'re an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. #J-18808-Ljbffr

About Us Observe.AI is the leading AI agent platform for customer experience. It enables enterprises to deploy AI agents that automate customer interactions, delivering natural conversations for customers with predictable outcomes for the business. Observe.AI combines advanced speech understanding, workflow automation, and enterprise‑grade governance to execute end‑to‑end workflows with AI agents. It also enables teams to guide and augment human agents with AI copilots, and analyze 100% of human and AI interactions for insights, coaching, and quality management. Companies like DoorDash, Affordable Care, Signify Health, and Verida use Observe.AI to transform customer experiences every day by accelerating service speed, increasing operational efficiency, and strengthening customer loyalty across every channel. Why Join Us As an Engagement Manager for AI Agent deployments, you'll own how we implement VoiceAI and ChatAI for our enterprise customers - from strategy through execution. Your job is to make every deployment smooth, high‑impact, and set up for long‑term success. This role blends program leadership, customer strategy, and value realization. You'll guide complex rollouts, coordinate across multiple teams, manage risks, and ensure every launch delivers clear, measurable outcomes. What you'll be doing Lead End-to-End AI Agent Delivery: Own AI Agent deployments from kickoff → design → build → testing → go‑live → hypercare → optimization. Conduct business and technical discovery to deeply understand customer workflows, KPIs, and success criteria. Orchestrate a Cross-Functional Delivery Pod: Lead a matrixed delivery team including Experience Designers, AI Agent Engineers, and Telephony Engineers. Coordinate with Engineering on feature gaps, technical escalations, and roadmap alignment. Drive Customer Outcomes & Long-Term Success: Own the success of multi‑phase AI transformation programs. Post-go live, act as the customer's primary AI Agent program lead - running QBRs, tracking KPIs, and driving continuous value. Establish Scalable Processes & Governance: Create and refine playbooks, delivery templates, evaluation frameworks, UAT processes, hypercare models, and best practices Ensure compliance with testing, evaluation frameworks, UAT processes, and deployment checklists. Manage timelines, deliverables, documentation, and cross‑functional dependencies for multiple concurrent customer programs. Customer Enablement & Training: Guide customers through operational readiness, change management, and best practices for scaling AI within their contact centers. Be the Face of AI Strategy for Enterprise Customers: Present confidently to frontline leaders, IT executives, and C‑suite stakeholders. Translate complex AI/technical concepts into business outcomes and guide customers through AI maturity and transformation journeys. What you'll bring to the role 5+ years in enterprise customer delivery, professional services, program management, or consulting (SaaS, AI, CX, digital transformation, or contact center domains preferred) Proven success leading complex enterprise implementations with cross‑functional and executive stakeholders. Strong understanding of contact center KPIs like containment, AHT, CSAT, NPS, and how they influence AI Agent projects. Comfort leading customer‑facing discussions - from deep technical troubleshooting to weekly project demos. Demonstrated ability to manage multiple projects simultaneously in fast‑paced, evolving environments. Excellent communication, training, documentation, and relationship‑building skills. Bonus points for: Experience with Conversational AI, VoiceAI, RAG systems, or NLU/NLP platforms. Hands‑on experience to CCaaS platforms (Genesys, NICE, Amazon Connect, Five9, Talkdesk, Zoom Contact Center). Perks & Benefits Competitive compensation including equity Excellent medical, dental, and vision insurance options Flexible time off 10 Company holidays + Winter Break and up to 16‑weeks of parental leave 401K plan Quarterly Lifestyle Spend Monthly Mobile + Internet Stipend Pre‑tax Commuter Benefits Salary Range The base salary compensation range targeted for this full‑time position is $133,000-$149,000 Range per annum. Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives and equity (in the form of options). This salary range is an estimate, and the actual salary may vary based on the Company's compensation practices. Our Commitment to Inclusion and Belonging Observe.AI is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Observe AI does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Observe.AI also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. We welcome all people. We celebrate diversity of all kinds and are committed to creating an inclusive culture built on a foundation of respect for all individuals. We seek to hire, develop, and retain talented people from all backgrounds. Individuals from non‑traditional backgrounds, historically marginalized or underrepresented groups are strongly encouraged to apply. If you are ambitious, make an impact wherever you go, and you're ready to shape the future of Observe.AI, we encourage you to apply. For more information, visit *************** #LI- Redwood City, CA (Hybrid) #J-18808-Ljbffr

Metaview Metaview is re‑engineering hiring with AI at the core. Thousands of companies already use Metaview to accelerate their recruiting workflows, remove toil, and make hiring decisions with more precision. Our AI Assistant for Recruiting is used by over 3,000 companies around the world, and already makes recruiting flows drastically more efficient. But efficiency is just the starting point: the data we're capturing will enable us to build the AI platform that recognizes talent better than any human ever could. Metaview was founded by Siadhal and Shahriar after their experiences scaling Uber and Palantir. We recently announced our $35m Series B, led by Google Ventures! Growing 5x YoY, our customers are raving fans of the product, and our innovation has been covered in Fortune, Forbes, TechCrunch, and The Times. The team We're here to do the best work of our lives, and are immersed in our work. We optimize for rate‑of‑learning. Watch the clock, not the calendar. We're direct and actively‑transparent in how we communicate and share progress. This means we all have the context and information required to help each other excel. The role TL;DR: Be the bridge between Customers, Product, and Sales; transforming insights into impact. Drive AI adoption by leading change management and workflow transformation. Play a key role in shaping a new function at a category‑defining AI startup. Set the blueprint for how Engagement evolves at Metaview. The Engagement team partners with forward‑thinking customers to transform how they hire. This isn't customer support - it's strategic engagement. You'll guide organizations through the adoption of AI in their hiring workflows, ensuring they unlock meaningful outcomes and long‑term value. As Engagement Manager, you'll serve as the connective tissue across Customers, Product, and Sales - helping executives reimagine processes, operators embed AI day‑to‑day, and our internal teams sharpen strategy with deep customer insights. What you'll do Build trusted, strategic partnerships with senior stakeholders - from recruiters to C‑level - to drive business outcomes with AI. Guide organizations through change management, onboarding, adoption, and expansion; helping them scale AI‑driven workflows across teams. Drive revenue outcomes by maximizing retention and unlocking expansion opportunities; ensuring customers realize long‑term value while partnering with Sales to grow accounts. Synthesize insights from the field to shape our Engagement methodology and influence product and sales strategies. Serve as an AI thought partner: running workshops, sharing best practices, and elevating Metaview's role as a category leader. Proactively identify risks and opportunities in accounts, using product data and customer conversations to inform action. You 3+ years in consulting, customer‑facing, or strategy roles at high‑growth B2B startups or top‑tier firms. Proven ability to engage across levels - influencing executives while rolling up your sleeves with operators. Strong analytical and strategic thinker; comfortable making data‑driven decisions. Skilled in change management and guiding customers through transformation. A natural communicator: able to distill complexity into clarity, whether 1:1 or at an exec workshop. Entrepreneurial, adaptable, and energized by experimentation. Deeply aligned with our brand: intelligent, low‑BS, authentic, and customer‑obsessed. Happy to work in a hybrid working arrangement. We aim for 2-3 days per week in the office. Our US office is based in San Francisco. Compensation Base pay within our salary range is determined by a candidate's skills, expertise, or experience. For this role, our current base pay range is: $150,000 - $165,000. What's in it for you Blueprint a new function: Engagement Manager role, with the chance to define how Engagement is done at Metaview. Career acceleration: high visibility and ownership in a fast‑growing Series B rocketship. The opportunity to work at the intersection of customers, product, and AI making a real impact every day. Generous equity alongside competitive comp and benefits. Work with a team that takes hiring seriously: the best teammates you've ever had. #J-18808-Ljbffr

A leading observability platform provider seeks a Technical Account Manager in San Francisco. The role involves solving technical issues, onboarding customers, and driving product adoption. Ideal candidates have experience in DevOps, excellent customer-facing skills, and a strong technical background. This position offers a competitive salary ranging from $160,000 to $200,000, along with comprehensive employee benefits. Interested candidates should be eager to innovate and contribute to a dynamic environment. #J-18808-Ljbffr

A leading procurement platform provider in San Francisco is hiring a Senior Manager, Global Payroll. You will oversee global payroll operations, ensuring compliance, strategy execution, and vendor management. The ideal candidate has over 8 years of experience in payroll administration, with significant exposure to global payroll practices, particularly in high-growth organizations. This hybrid role offers a salary range of $160,000 - $190,000 and comprehensive benefits including equity, health coverage, and flexible PTO. #J-18808-Ljbffr

About Resolve AI At Resolve, we're building Agentic AI that empowers software engineers by automating production engineering and SRE workflows. Our models deeply understand production systems - from code to databases - taking on repetitive, high-pressure tasks and handling critical incidents autonomously, so engineers can focus on building. Our founders (Spiros Xanthos and Mayank Agarwal) are the core creators of OpenTelemetry and led Splunk Observability. They have had 2 successful exits to Splunk and VMware. We raised a $35M Seed round from top-tier investors like Greylock, Unusual Ventures, Jeff Dean (Chief Scientist, Google DeepMind), Thomas Dohmke (CEO, GitHub), Matt Garman (CEO, AWS), Reid Hoffman (Founder, LinkedIn) and Fei Fei Li (Professor, Stanford). As an AI Engagement Manager, you'll own the success of Resolve AI\'s largest customers, leading fast-moving, high-impact deployments that transform how engineering teams work. You'll run point on execution, from daily project scrums to technical onboarding, testing, rollout, and ongoing adoption. You'll build strong relationships across engineering, product, and the C-suites, turning insights into action and value into measurable ROI. You\'ll drive adoption, align stakeholders, and shape the outcomes that matter most to our customers and to Resolve AI's growth. This role is high velocity, high visibility and high impact. What You'll Do Track and own customer health across key dimensions: executive sentiment, user sentiment, adoption metrics, investigation quality. Oversee the successful execution of a portfolio of enterprise-scale projects, ensuring they meet business objectives and drive measurable impact. Operate at maximum velocity- embrace a high-speed, dynamic environment where priorities can shift, requiring quick thinking and adaptability. Run daily project scrums, engage in planning, requirements gathering/refinement, product management, testing, evals, deployment, etc, whatever is needed to drive execution forward. Build relationships with engineers, product users, and executive stakeholders - align success metrics across levels. Lead technical onboarding, training, support, rollout, and expansion for new customer environments and teams. Drive adoption through data-driven interventions: monitor usage, sentiment, and feedback signals. Deliver Business Value Assessments (BVAs) and Quarterly Business Reviews (QBRs) that quantify ROI (e.g. MTTI reduction, time saved). Surface product insights and customer needs to engineering and product teams; influence roadmap based on voice-of-customer. Identify and act on expansion opportunities (new use cases, teams, environments) in collaborating closely with Account Executives and flagging issues early. Who You Are 4+ years in Customer Success, Solutions Engineering, Technical Account Management or a related role in a SaaS environment. Strong technical foundation - comfortable navigating cloud infrastructure, observability stacks, APIs, integrations. Background in observability, incident-management, monitoring, or GenAI tooling. Excellent communicator - able to present to technical and non-technical audiences, including executives. Metrics-driven mindset - experience defining, tracking, and improving KPIs (e.g. WAU, NRR, usage growth). Proven track record of driving adoption, turning around at-risk accounts, or leading expansion. Experience building trust and working cross-functionally with product, sales, and engineering teams. Why Join Resolve AI? Make a Real Impact: Join a mission-driven team tackling complex challenges that deliver meaningful outcomes for customers and revolutionize engineering operations. Shape Agentic AI's Future: Help build the next frontier in enterprise software and define its transformative impact. Own Your Work: Take end-to-end responsibility in your role in a collaborative, high-trust environment. Accelerate Your Career: Grow alongside industry leaders in a fast-paced environment, gaining invaluable experience and opportunities to propel your career to new heights. Competitive Benefits: Competitive Pay Packages with full benefits including: Comprehensive Medical, Dental, and Vision Insurance Monthly Housing Stipend Flexible (Unlimited) Paid Time Off Visa Sponsorship & Immigration Support 401(k) Plan Parental Leave Discretionary Tech Benefit Stipend Daily in-office Lunches and Dinners We are an equal opportunity employer.All qualified applicants will receive consideration for employment without regard torace,color,religion,national origin,sex,gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. #J-18808-Ljbffr

A leading AI technology firm in San Francisco is seeking an Engagement Manager to lead customer onboarding and satisfaction efforts. In this full-time in-person role, you will manage customer accounts, enhance onboarding processes, and drive retention strategies. Ideal candidates will have an insurance background and strong project management skills, thriving in high-ownership environments. Join us to shape the future of the insurance industry with AI. #J-18808-Ljbffr

Help us tackle the growing wildfire crisis with the latest advancements in AI and IoTWho we are The problem: Every minute matters in fire response. As climate change amplifies the intensity of wildfires-with longer fire seasons, dryer fuels, and faster winds-new ignitions spread faster and put more communities at risk. Today, most wildfires are detected by bystanders and reported via 911, meaning it can take hours to detect a fire, verify its exact location and size, and dispatch first responders. Fire authorities need a faster way to detect, confirm, and pinpoint fires so that they can quickly respond-preventing small flare-ups from becoming devastating infernos. About Pano: We are a 100+ person growth-stage hybrid-remote start-up, headquartered in San Francisco. We are the leader in early wildfire detection and intelligence, helping fire professionals respond to fires faster and more safely-with the right equipment, timely information, and enhanced coordination-so that they can stop a new ignition before it grows. Pano AI combines advanced hardware, software, and artificial intelligence into an easy-to-use, web-based platform. Leveraging a network of ultra-high-definition, 360-degree cameras atop high vantage points, as well as satellite and other data feeds, Pano AI produces a real-time picture of threats in a geographic region and delivers immediate, actionable intelligence. Pano AI is on TIME's list of the 100 Most Influential Companies of 2025! MIT Technology Review listed Pano as one of the top 15 climate tech companies to watch in 2024, and Fast Company named Pano AI one of the Top 10 most innovative companies in AI of 2023. We've also been featured in the Wall Street Journal, Bloomberg, and CNBC News. Pano AI's dozens of government and enterprise customers span 16 states in the U.S., five states in Australia, and BC, Canada, and we are currently monitoring over 30 million acres of land. Pano AI has raised $89M in venture capital funding from Giant Ventures, Liberty Mutual Ventures, Tokio Marine Future Fund, Congruent Ventures, Initialized Capital, Salesforce Ventures, and T-Mobile Ventures. Learn more at pano.ai. The Role: Pano AI is seeking a Community Engagement Associate to own the success of agency relationships tied to Pano deployments. In this role, you will be responsible for ensuring fire agencies, emergency management offices, and disaster response organizations are fully onboarded, trained, and actively using Pano's platform. You will serve as the primary point of contact before and after deployment, leading outreach, coordinating onboarding, running trainings, and maintaining ongoing engagement. Success in this role means building trust with agencies, driving consistent platform usage, identifying gaps in adoption, and working closely with Customer Success, Operations, and Sales to ensure deployments translate into real-world impact. This is a hands-on, relationship-driven role for someone who understands how public safety agencies operate and is comfortable working independently in the field. You will spend your time building credibility, supporting end users, and making sure Pano's technology is not just installed, but actively used as part of daily operations. The Agency Engagement Manager opportunity has direct upward mobility into team leadership roles. What You'll Do: Own Agency Relationships and Engagement: Build and maintain strong relationships with fire departments, emergency management agencies, and public safety organizations tied to Pano deployments. Serve as the primary point of contact and trusted partner for end users in the field. Lead Onboarding and Training: Drive outreach to agencies, introduce Pano's platform, and coordinate onboarding and training to ensure users understand how to effectively incorporate Pano into their operational workflows. Drive Adoption and Ongoing Usage: Monitor engagement and usage, identify gaps in adoption, and proactively re-engage agencies to ensure Pano is being used consistently and effectively post-deployment. Partner Cross-Functionally for Execution: Work closely with Operations, Customer Success, and Sales to support deployments, align on priorities, and ensure smooth execution from installation through long-term use. Act as the Voice of the Field: Gather feedback from agencies and relay insights to internal teams to improve product functionality, usability, and real-world impact. Represent Pano professionally at trainings, conferences, and community events. What You'll Bring: Bachelor's degree or equivalent professional experience, with 2+ years of experience in wildfire response, fire service, emergency management, disaster response, or a related field 2+ years of experience in a customer-facing, training, operations, customer success, or program management role. Experience working with federal, state, or local agencies is strongly preferred. Strong communication and relationship-building skills with the ability to engage diverse stakeholders. Ability to work independently, manage multiple priorities, and operate effectively in a fast-moving environment. Comfort working in a SaaS environment and collaborating across internal teams. Interest in climate resilience, public safety, and mission-driven work. Willingness to travel approximately 25% for agency visits, trainings, and events. Final compensation for full-time employees is determined by a variety of factors, including job-related qualifications, education, experience, skills, knowledge, and geographic location. In addition to base salary, full-time roles are eligible for stock options. Our benefits package also includes comprehensive medical, dental, and vision coverage, a matching 401(k) plan, and flexible paid time off. #J-18808-Ljbffr

We are an applied AI lab building end-to-end software agents. We're the makers of Devin, the first AI software engineer, and Windsurf, the AI-native IDE. Together, they represent our vision for collaborative AI teammates that enable engineers to focus on more interesting problems and empower teams to strive for more ambitious goals. Our team is small and talent-dense. Among our founding team, we have world‑class competitive programmers, former founders, and leaders from companies at the cutting edge of AI including Scale AI, Palantir, Cursor, Waymo, Tesla, Lunchclub, Modal, Google DeepMind, and Nuro. Building Devin and Windsurf is just the first step-our hardest challenges still lie ahead. If you're excited to solve some of the world's biggest problems and build AI that can reason on real‑world tasks, apply to join us. About the Role At Cognition, customers are our highest priority. Engagement Managers (EMs) are technically oriented strategic operators who drive deep adoption and success across our most important enterprise accounts. You'll be responsible for growing consumption within strategic customers by ensuring they achieve exceptional outcomes with Devin. Cognition works with the leading AI researchers and Enterprises at the forefront of driving value from agents. Our customers are driving enterprise AI transformation around Devin. You'll act as a trusted advisor to senior leaders, designing and executing engagement plans that unlock organic, scalable growth and transformative enterprise value. In this role, you'll build centers of excellence within accounts and set up enablement programs that empower thousands of engineers to accelerate usage. You'll turn early wins into long‑term, enterprise‑wide impact. You will also pioneer the playbook for how the world's largest enterprises get value from AI Agents. You'll thrive in this role if you've worked closely with technical organizations before-whether through consulting, customer success, solutions engineering, or technical program management-and if you're motivated by high ownership and fast execution. In this role, you will: Drive consumption within our largest accounts by identifying new opportunities for Devin to contribute to their engineering goals Oversee onboarding and rollout to thousands of engineers, ensuring successful deployment Apply world class analytical and technical program management skills to support customer executives and teams, particularly with value realization and tracking Build centers of excellence within accounts and empower them through tailored enablement programs Own the rollout and adoption of new features and capabilities within your accounts Create effective feedback loops between customers, product, and engineering Identify technical risks, dependencies, and constraints early; develop mitigation strategies and contingency plans in partnership with Deployed Engineers Requirements for the role: Degree in a STEM field Proven track record in strategic, enterprise‑facing roles and building and expanding client relationships Strong technical acumen and ability to build deep relationships with both technical leadership and end users Structured, analytics‑driven problem solver Thrive in ambiguous, fast‑changing environments-you move quickly and grow quickly Demonstrated ability to learn exceptionally fast You might excel if you… have successfully been a part of complex enterprise teams, especially sourcing and managing account growth have worked as a software engineer, SE, technical account manager or other technical role previously founded a startup or were early stage at a high growth startup are a competitive, highly ambitious person who loves working in high‑intensity environments #J-18808-Ljbffr

What We're Building: At Medra, our mission is to use AI, robotics, and biology to accelerate life science research, with the ultimate goal of eradicating disease. We are building a Scientific Physical AI platform that helps scientists scale their lab work and generate orders of magnitude more data than before, whether to bring a new life‑saving drug to the clinic or to train a ground‑breaking biology foundation model. This is an incredibly ambitious mission, but we believe that a team of ambitious people with high ownership can accomplish incredible things. The Team: We're a team of passionate, mission‑driven engineers from companies like Tesla, Amazon, SpaceX, and Neuralink. We're collaborative and love moving fast, both with our product and on team trips skiing or go‑karting! As a team, we love nerding out about engineering and robotics - plus other topics like race cars or cooking. We like learning new things and then sharing our new knowledge with each other. Our team is opinionated and straightforward. We don't mind intense discussions about design tradeoffs. If we have arguments or miscommunication, we resolve conflicts quickly and empathetically. In this role, you will: Own the customer relationship from pre‑sale through post‑sale, deployment, & expansion Embed with customer teams to assess key pain points, understand scientific workflows, & identify critical requirements Translate business objectives into a clear roadmap for deployment at our customers, mapping out milestones, dependencies, and success criteria Dynamically move between high‑level strategy and execution‑level detail to plan and understand how day‑to‑day engineering activities map to overall goals, make complex technical trade‑offs, and proactively forecast roadblocks Operate with extreme ownership and set the pace for the team to ensure we ship on time Design, track, and optimize customer success metrics to build the business case Build deep relationships with executive sponsors and act as a strategic thought partner on their science and AI strategy Develop scalable playbooks for customer engagement and integrate feedback into product development efforts Let's talk if you have: Technical background in Bioengineering / Biological Engineering / Chemical Engineering / Computational Biology / Biological Sciences / related field 3+ years customer‑facing experience in management or strategy consulting, BD in biopharma / biotech, technical deployments, or other strategic roles 3+ years of experience working in a biological research lab, across academia or industry, and technical fluency of scientific wet lab workflows A deep interest in the life sciences and a demonstrated eagerness to learn quickly Track record of successfully leading complex, high‑stakes customer engagements that relied on fast decision‑making and tight coordination internally and externally Experience thriving in cross‑functional collaboration, effectively working with teams across Engineering, Product, & Sales Customer obsession and a passion for deeply understanding user needs and delivering impactful solutions A bias for action, solving immediate customer challenges while also focusing on scalable, repeatable processes Strong communicator with executive presence & relationship‑building capability, Exceptional ability to translate complex technical concepts into clear business value Excel in ambiguous environments where there is minimal structure and no playbook Low‑ego, high agency, team‑first, and first‑principles mindset Bonus points for: Past experience working at early‑stage, high‑growth startups. Past experience working with robotics, hardware, or software engineers. This position is 100% in-person, you must be able to come on‑site to our San Francisco office. We offer relocation benefits for applicants who need to relocate. Travel is required, up to 25‑50%. What we offer An opportunity to change the way that scientific research happens Fast‑paced, creative, and collaborative work environment Significant equity ownership 401k Medical insurance and dental Insurance Unlimited PTO Weekday dinners #J-18808-Ljbffr

A leading global payments platform seeks a Sr. Manager or Associate Director of Paid Social in San Francisco. The role involves overseeing the global paid social strategy, driving measurable growth, and collaborating cross-functionally. Applicants need 8+ years of experience in paid social, deep expertise in relevant platforms, and a Bachelor's degree in Marketing or a related field. You'll play a crucial role in shaping the paid social landscape and ensuring alignment with company growth objectives. #J-18808-Ljbffr

Persona is the configurable identity platform built for businesses in a digital‑first world. Verifying individuals and organizations is harder - but more important - than ever, with AI enabling fraudsters to launch sophisticated accounts at scale and regulations evolving rapidly. We've built Persona to support practically every use case and industry - that's why we're able to serve a wide range of leading companies. For example, Instacart relies on Persona to verify shoppers who onboard onto their platform before delivering groceries to your doorstep. Meanwhile, OpenAI relies on Persona to keep bad actors out, protecting one of the world's most powerful AI platforms from large‑scale abuse in a time when AI is reshaping the way we work and live. We're growing rapidly and looking for exceptional people to join us! About the Role You will be a trusted advisor for a portfolio of growing customers, supporting them at each stage of their lifecycle with Persona and ensuring they derive value from our platform and services. Our Engagement Managers play a pivotal role in driving business outcomes and revenue growth by deepening platform adoption, amplifying customer voices to shape Persona's product roadmap, and ensuring value delivery through close cross‑functional collaboration. What you'll do at Persona Customer Ownership & Growth: Own a portfolio of mid‑market and commercial customers, driving long‑term success and satisfaction across key touchpoints including onboarding, implementation, launch, post‑launch, and renewal. Retention and Expansion: Ensure customers are deriving maximum value from Persona to support retention and revenue growth. Drive net new revenue through identifying expansion opportunities, promoting product adoption, and leading cross‑sell initiatives. Account Planning & Relationship Building: Build and maintain strategic relationships across customer teams, including decision‑makers and key influencers. Lead joint planning sessions and business reviews to align on goals and success metrics. Product Expertise & Enablement: Become an expert in Persona's platform and use that knowledge to educate customers, showcase new features, and proactively suggest relevant solutions that align to business goals. Act as a consultative partner to business and technical stakeholders, identifying opportunity areas for program/strategy optimization. Cross‑functional Collaboration: Work closely with Sales and Customer Support to ensure a cohesive customer experience. Help shape Persona's internal processes to better support the mid‑market customer segment. Influence roadmap development by delivering structured, actionable feedback to Product and Engineering. Customer Advocacy: Partner with Marketing to highlight and amplify our biggest customer success stories. What you'll bring to Persona A minimum of 3+ years of work experience at a B2B company with a complex technical SaaS product in Account Management, Customer Success, Product Management, or other relevant roles High degree of agency and ownership, with a relentless curiosity to learn and willingness to roll up your sleeves to get the job done. Track record of structured, analytics‑driven problem‑solving Excellent multitasking capabilities, including prioritizing effectively across a wide variety of tasks and evaluating situational urgency Outstanding verbal and written communication, including explaining complex concepts to both technical and non‑technical stakeholders Ability to collaborate efficiently in teams of technical and non‑technical individuals, and comfortable working in a dynamic environment with evolving objectives and iteration with users. A growth mindset - you enjoy learning, are comfortable with ambiguity, can be flexible in your thinking, are ready to give and receive both constructive and positive feedback to be a great teammate! Willingness to travel up to 25% of the time for customer engagements Full‑time Employee Benefits and Perks For full‑time employees (excluding internship and contractor opportunities), Persona offers a wide range of benefits, including medical, dental, and vision, 3% 401(k) contribution, unlimited PTO, quarterly mental health days, family planning benefits, professional development stipend, wellness benefits, among others. While we believe competitive compensation and benefits are a critical aspect of you deciding to join us, we do hope you consider why our core values and culture are right for you. If you'd like to better understand what it's like working at Persona, feel free to check out our reviews on Glassdoor. #J-18808-Ljbffr

Presidio, Where Teamwork and Innovation Shape the Future AtPresidio, we're at the forefront of a global technology revolution, transforming industries through cutting‑edge digital solutions and next‑generation AI. We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights. The Role We are seeking a highly skilled Managing Consultant and Leader of the CX team with deep expertise in Splunk architecture, engineering, and implementation to join our Professional Services organization. This role is both technical and strategic and is responsible for leading complex customer engagements, advising executives and technical stakeholders, and ensuring successful deployments of Splunk‑based solutions. The Managing Consultant brings senior‑level engineering expertise, thought leadership, and a customer‑first mindset. You will serve as a trusted advisor, guiding customers through best practices, data strategy, operational maturity, and long‑term value realization from their Splunk investments. Responsibilities Provide CX Team leadership that focuses on customer engagements, ensuring high‑quality delivery, clear communication, and strong customer relationships. Mentor and coach the CX Team consultants, focusing on technical excellence and a customer‑first mindset. Partner with Sales, the Solution Architect team, and the Delivery team leaders to ensure seamless handoffs, consistent customer experience, and successful outcomes. Act as a customer advocate, proactively identifying risks, addressing concerns, and driving continuous improvement in service delivery. Lead end‑to‑end delivery of Splunk Professional Services engagements, including architecture design, implementation, optimization, and troubleshooting. Serve as the primary technical point of contact for customers throughout the engagement lifecycle. Conduct discovery workshops to understand business goals, data sources, and operational challenges. Translate customer requirements into scalable, secure, and performant Splunk solutions. Deliver high‑quality documentation, diagrams, runbooks, and knowledge transfer sessions. Technical Expertise Architect and deploy complex Splunk Enterprise and Splunk Cloud environments. Develop advanced searches, dashboards, alerts, and custom visualizations. Create and tune props/transforms, CIM mappings, data onboarding configurations, and TA customizations. Integrate Splunk with external systems including security tools, cloud platforms, and SIEM/SOAR solutions. Troubleshoot performance issues, ingestion gaps, and search inefficiencies in large, distributed environments. Apply Splunk best practices for scaling, clustering, security, data retention, and platform governance. Thought Leadership & Advisory Recommend operational models, use cases, dashboards, data strategies, and governance frameworks. Provide guidance on observability, security analytics, IT operations, or business analytics depending on customer need. Lead and manage a team of Customer Experience Engineers, providing direction, guidance, and day‑to‑day support. Monitor team utilization, project assignments, and workload to ensure balanced and effective delivery. Serve as the escalation point for technical and delivery challenges. Promote a culture of accountability, delivery excellence, collaboration, and continuous improvement. Project & Stakeholder Management Partner with Project Managers to ensure on‑time, on‑scope delivery with exceptional customer satisfaction. Communicate technical risks, issues, and recommendations in a clear, executive‑ready manner. Contribute to scoping, level‑of‑effort estimates, and Statements of Work (SOWs). Work closely with the Account Executive/Account Manager to identify expansion opportunities, support account growth strategies, and help drive additional business within the customers you serve. Required Skills and Professional Experience Bachelor's degree or equivalent experience and/or military experience 8+ years of hands‑on Splunk engineering experience in enterprise environments. Demonstrated experience leading or mentoring customer‑facing (CX) teams, including technical consultants, engineers, or delivery resources in enterprise environments. Proven ability to drive exceptional customer experiences by aligning technical delivery with customer outcomes, expectations, and long‑term value realization. Experience serving as an escalation point and trusted advisor for customers, ensuring successful engagement delivery and customer satisfaction. Expertise across Splunk Enterprise, Splunk Cloud, and associated components (indexers, SHC, deployment server, ingestion pipelines). Proven experience delivering customer‑facing Professional Services or consulting engagements. Deep knowledge of SPL, data modeling, CIM, and advanced dashboarding. Strong understanding of Linux, networking fundamentals, scripting languages (Python, Bash), and cloud platforms (AWS/Azure/GCP). Ability to clearly articulate complex technical concepts to both technical and non‑technical audiences. Strong troubleshooting skills and experience with large‑scale distributed environments. Preferred Skills and Professional Experience Splunk certifications (Architect, Consultant II, ES/SOAR certifications, or O11y certifications). Experience with Splunk Enterprise Security, ITSI, or Observability Suite. Experience integrating Splunk with SIEM/SOAR platforms, cloud security, or DevOps pipelines. Prior experience in a Professional Services, pre‑sales, or customer‑facing engineering role. Your future at Presidio Joining Presidio means stepping into a culture of trailblazers-thinkers, builders, and collaborators-who push the boundaries of what's possible. With our expertise in AI‑driven analytics, cloud solutions, cybersecurity, and next‑gen infrastructure, we enable businesses to stay ahead in an ever‑evolving digital world. Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data‑driven transformation, you'll be part of a team that is shaping the future. Ready to innovate? Let's redefine what's next-together. About Presidio At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades‑long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward‑thinking solutions that drive strategic outcomes for clients globally. For more information, visit ***************** Applications will be accepted on a rolling basis. Presidio is an Equal Opportunity / Aff irmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state, and local statutes, regulations, and ordinances. To read more about discrimination protections under Federal Law, please visit ************************************************************************************************* If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to ************************ for assistance. Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to ************************. Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs. #J-18808-Ljbffr

Founded in Denmark, Ramboll is a foundation-owned people company. We have more than 18,000 experts working across our global operations in 35 countries with thousands of experts working across 70 offices in the Americas. Our experts are leaders in their fields, developing and delivering innovative solutions in diverse markets including Buildings, Transport, Planning & Urban Design, Water, Environment & Health, Energy, and Management Consulting. We invite you to contribute to a more sustainable future working in an open, collaborative, and empowering company. Combining local experience with global knowledge, we together shape the societies of tomorrow. Job locations: California, USA (San Francisco, Novato, Oakland, Sacramento, Los Angeles, Irvine) Are you eager to develop your excellence in an inclusive, collaborative, and empowering community? Are you excited about joining a company that strives to make a difference - for its employees, clients, and society? Are you motivated by creating sustainable change that benefits society and nature? If this sounds interesting to you, this role could be the perfect opportunity for you! Join our Environment and Health department as our new Managing Consultant and work with our team to close the gap to a sustainable future. Ramboll is looking for experienced candidates for the full‑time position of acoustical managing consultant. This position would be physically located in California, United States. The acoustical managing consultant will work in a challenging and variable environment that will include project management, business development, client interaction, direction/mentoring of junior staff, and detail‑oriented independent work. Our team is growing to meet the expanding environmental noise and vibration assessment needs of clients, specifically including CEQA environmental noise assessments, across various sectors - infrastructure, data centers, renewable energy, ports, and transportation. As our new managing consultant, you will be part of a dynamic team providing state-of-the-art scientific, technical, and strategic risk management knowledge to an international client base. Your key tasks and responsibilities will potentially include: Managing acoustical consulting projects and client relationships Developing and implementing project execution approaches Developing business relationships and evaluating market conditions Leading teams to develop and deliver innovative acoustical design solutions that address complex environmental noise challenges Managing technical analyses related to environmental noise surveys, sound level analyses, computer modeling (CadnaA, SoundPlan, or similar), and mitigation design/specification Preparing reports and communicating results to clients as well as preparing proposals and fee estimates Mentoring team members and influencing the development of individual technical and professional skills Critically reviewing and interpreting local, state, provincial, and federal environmental regulations Required Qualifications: Your starting point for constant growth From the moment you join Ramboll, we will support your personal and professional development so that you grow with the company. For this role, we believe your starting point is: B.S. or M.S. in an Engineering, Science, or Mathematics related major 10 or more years of experience in acoustical consulting, specifically environmental noise assessment and 5 or more years of experience in environmental noise assessments related to The California Environmental Quality Act (CEQA) and demonstrated experience in the successful design, implementation, and management of project environmental noise assessments in accordance with California Environmental Quality Act (CEQA) requirements. Practical knowledge of the CEQA environmental review process including, but not limited to, Initial Studies (IS) and Environmental Impact Reports (EIR). Demonstrated LORS (Laws, Ordinances, Regulations, and Standards) assessment experience including California Government Code, municipal codes, General Plan Noise Elements, as well as agencies such as Caltrans and California Energy Commission (CEC). Technical expertise in assessing impacts of commercial and industrial projects related to noise and vibration emissions associated with construction, traffic, and operational activities and in developing feasible mitigation measures. Experience coordinating with CEQA lead agencies, solid spreadsheet, noise modeling, and software tool skills, and demonstrated capabilities in understanding and applying environmental regulations to real‑world situations What we can offer you Investment in your development Interesting and diverse projects Leaders you can count on, guided by our Leadership Principles Be valued for the unique person you are Never be short of inspiration from colleagues, clients, and projects The long‑term thinking of a foundation‑owned company Generous Paid Time Off Excellent health and retirement benefits Salary Transparency Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $114,000 - $150,000 annually and does not include bonuses, overtime or other forms of compensation or benefits. Pay within this range varies by work location and may also depend on job‑related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. Work at the heart of sustainable change Ramboll is a global architecture, engineering, and consultancy company. We believe that the purpose of sustainable change is to create a thriving world for both nature and people. So, that's where we start - and how we work. At Ramboll, our core strength is our people, and our history is rooted in a clear vision of how a responsible company should act. Being open and curious is a cornerstone of our culture. We embrace an inclusive mindset that looks for fresh, diverse, and innovative perspectives. We respect, embrace, and invite diversity in all forms to actively cultivate an environment where everyone can flourish and realize their full potential. Where People Flourish Our mission is to create sustainable societies where people and nature flourish. This means that a culture of inclusion is embedded in everything we do. Our people bring diverse backgrounds and experiences to the company, enabling us to deliver innovative and forward‑thinking solutions to our clients. We also know how important it is to achieve the right balance of where, when, and how much you work. At Ramboll, we offer flexibility as part of our positive and inclusive approach to work. We are committed to equal employment opportunity, regardless of age, disability or medical condition, gender identity, marriage and domestic partnership, pregnancy and maternity, race, ancestry, or national origin, religion or belief, sex and sexual orientation, military service and veteran status, or any other protected characteristic. Ramboll wants to ensure opportunities are accessible to candidates with disabilities. So, please let us know if there are any changes we could make to the application process to make it more comfortable for you. You can contact us at job.advert.accessibility@ramboll.com with such requests. Ready to join us? Please submit your application. Be sure to include all relevant documents including your CV and a cover letter connecting your background to the responsibilities of the position. Please note, applicants must be currently authorized to work in the United States on a full‑time basis. No sponsorship is available for this position. Thank you for taking the time to apply, we look forward to receiving your application! All your information will be kept confidential according to EEO guidelines. Ramboll in numbers 18,000 employees worldwide 300 offices across 35 countries $1.896 billion in revenue 6 markets: Buildings, Transport, Energy, Environment & Health, Water, and Management Consulting #J-18808-Ljbffr

About the Role We're looking for our first Customer Success Manager at FurtherAI. In this role, you'll onboard and support customers, ensuring they succeed with our AI Teammates and helping to grow accounts over time. You'll collaborate closely with our founders and engineers to turn customer feedback into product improvements and to establish scalable processes from the ground up. Why Join FurtherAI? High Impact: Act as the voice of the customer across product and go-to-market teams. Real Ownership: Build playbooks, enhance onboarding, and lead our retention strategy. Mission-Driven: Help reinvent commercial insurance with reliable, intelligent AI workflows. Early Team: Be part of a tight-knit, high-performing group shaping the future of insurance work. Responsibilities Own customer onboarding, training, and early success milestones. Manage a portfolio of accounts, driving satisfaction, retention, and upsell opportunities. Conduct QBRs and regular check-ins to identify needs and proactively address churn risks. Translate customer feedback into enhancements for our products and models. Work with engineering and founders to expedite and resolve technical issues. Develop and refine internal CS processes, playbooks, and reporting systems. Contribute to documentation, FAQs, and knowledge base to support scaling efforts. You Might Be a Fit If You Have 4+ years in Customer Success or Account Management, ideally in B2B SaaS with $50-100K ACV customers. Have led customer onboarding and expansion efforts and are comfortable owning renewal/upsell targets. Are process-driven, customer-obsessed, and execute with discipline. Thrive in ambiguity and love building from the ground up. Have experience working closely with product or technical teams. Bonus: Have worked in regulated industries such as insurance, finance, or healthcare. #J-18808-Ljbffr

NRDC is a non‑profit environmental advocacy organization. We use law, science, and the support of 3.1 million members and online activists to protect the planet's wildlife and wild places and to ensure the rights of all people to clean air, clean water, and healthy communities. NRDC was founded in 1970 and our people helped write some of America's bedrock environmental laws, including the Clean Water Act and many of the implementing regulations. Today, our team of more than 700 lawyers, scientists, economists, policy advocates, communications experts, and others work across the United States and the globe from our offices in Beijing, Chicago, New Delhi, New York, San Francisco, Santa Monica, and Washington D.C. Position Summary The Policy and Programs Manager supports and works closely with the Chief Program Officer (CPO) to manage and advance the strategy and execution of NRDC's programmatic work, in coordination with the leaders of NRDC's Programs: Climate & Clean Energy, International (including NRDC's offices in China and India), Nature, Environmental Health, and Green Finance and Economic Development. This also means strategizing the day‑to‑day operations and supporting project management for the teams responsible for delivering the organization's overall mission. The position is part of the Programs team and assists the CPO in driving the Programs' operational strategy. It assists with reporting and tracking of a budget of $100 million and helps to lead administrative efforts, including acting as a liaison with NRDC's Finance, Workplace Strategy, IT and HR Department, for a staff of over 300. The Policy and Programs Manager will serve as a proxy for the CPO in various internal settings, leading team meetings and representing Programs with Finance, HR, and other internal counterparts. The Policy and Programs Manager will collaborate with the CPO on strategic leadership within NRDC's Programs, undertaking discrete strategic projects and serving as a delegatee for the CPO on specific matters relating to the strategy and execution of NRDC's programmatic advocacy. This is a limited term 2‑year position, with the potential for extension. The position you are applying for is part of the bargaining unit represented by the Washington Baltimore News Guild (WBNG / The Newsguild‑CWA Local 32035). Responsibilities Support the team's strategic planning and results management efforts (~40%). Collaborate with and build relationships across institutional verticals to inform strategic priorities in alignment with NRDC's strategic plan, mission and goals. Engage in institutional strategy development and implementation, executing on consistent and cohesive planning and organizational performance management processes. Facilitate the process of sector and geographic strategy development and execution within the team, including supporting the performance monitoring of activities to assess impact against goals. Support adaptation and continuous learning through feedback and update cycles for strategies and workplans. Provide regular reporting and line of sight to senior leadership and the Executive Team on progress against priorities, changes to the activity portfolio, and emerging risks and opportunities. Drive project management for Programs in alignment with institutional priorities. Develop proposals for institutional initiatives, including SWOT analysis, project management, RAPID decision making and prioritization, and ensuring projects meet milestones and deliver on the President & CEO and Executive Director's vision. Align team functions in accordance with key organizational goals that support the current and future scale of NRDC, optimizing workflows for efficiency, designing processes and systems that scale effectively, mitigating organizational risk, and adapting to the changing needs of the organization. Partner with NRDC leadership to develop, define and monitor key metrics and evaluation methods. Undertake discrete, substantive projects, under the direction of the CPO, to advance the strategy and execution of NRDC's programmatic advocacy. Create and manage methods of internal communication for Programs to improve overall functioning of the Programs team. Oversee the team's operational processes, informing and executing reforms to processes and supporting the management and development of the program teams (~40%). Support most budgeting matters for Programs, including annual budgeting and quarterly reviews, off‑cycle budget‑related requests, high‑level allocation recommendations for major grants, and similar budget‑ and finance‑related tasks. Conduct budget‑related analysis, make recommendations, and implement changes to better prioritize and strategize resource use. Promote fiscal responsibility and compliance with policies and procedures as set forth by the Accounting & Finance team. Manage people strategy in collaboration with the SVP, including headcount budget, compensation, performance review and promotion processes in accordance with Human Resources frameworks. Promote employee engagement, team and people development, ODEI and culture‑building opportunities. Oversee the communication, implementation, and compliance with new and existing workplace policies, procedures, and guidelines. Partner with Workplace Strategy on employee engagement, sustainability, and culture‑building opportunities. Coordinate with team on IT compliance and security requirements. Serve as the point of contact to coordinate contracting, federal/state/local lobbying, lawyer ethics, risk assessments, and other compliance processes. Support the coordination of Regional Impact Councils to facilitate information exchange across all states where NRDC is engaged, working in coordination with the Strategist, Place Based Advocacy (~20%). Inform the development of state and regional strategies, ensuring they ladder up or align with our federal strategy. Liaise with state advocates to strengthen relationships, maintain a pulse on political and policy developments and keep the CPO informed of developments. Provide regular reporting and line of sight to the CPO and make recommendations to the CPO on team dynamics and advocacy opportunities. Develop meeting agendas, capture key take‑aways, and follow‑up on action items. Support and implement reforms to the Regional Impact Councils. Qualifications Bachelor's degree in a related field, or equivalent combination of education and experience. 4+ years of related experience. Minimum two years professional experience coordinating support staff or others. Skills, Abilities, Competencies Excellent written and verbal communication skills. Strong planning and project management skills. Budget management skills. Strong analytical skills. Demonstrated commitment to and competency in racial equity, diversity, and inclusion principles. Ability to build relationships, effectively collaborate and engender trust from peers and colleagues. Ability to handle complex and sensitive discussions and processes with diplomacy. Aptitude for developing talent and supporting a positive and diverse team culture. Team player who can handle multiple conflicting priorities and ambiguity. A motivated self‑starter. Ability to travel to NRDC U.S. based offices, up to 20% annually. Commitment to NRDC's mission, values, and DEI principles. Equal Opportunity Employer Statement NRDC is committed to advancing diversity, equity, and inclusion, both in our work and in our workplace. We believe that celebrating and actively welcoming diverse voices and perspectives is essential to solving the planet's most pressing environmental problems, and we encourage applications from candidates whose identities have been historically under‑represented in the environmental movement. We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, religion, gender, gender identity or expression, marital status, sexual orientation, national origin, citizenship, age, disability, veteran status, or any other characteristic protected by federal, state, or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We offer competitive salaries, excellent benefits, and a supportive working environment. Salary is based on a nonprofit scale and is commensurate with skills and experience. For this position, the salary range is $113,000 to $121,000. NRDC operates under a hybrid work model. Employees are required to come to the office eight days per month. Application Instructions Please be sure to indicate you saw this position on geopolist.com. #J-18808-Ljbffr

A leading law firm in San Francisco is seeking a Senior Technology Site Reliability Engineering Manager to lead a team focused on ensuring the reliability, scalability, and performance of their infrastructure and services. The ideal candidate will have 7+ years of experience in DevOps or Site Reliability Engineering, strong leadership skills, and proficiency in tools like AWS and Terraform. The firm offers a competitive salary range of $165,000 - $235,000 and comprehensive benefits including 21 days of PTO and parental support. #J-18808-Ljbffr

A leading biotechnology firm in Alameda seeks a Director of Statistical Programming Standards & Infrastructure to lead development of programming standards and tools across studies. The role demands extensive experience in statistical programming, collaboration with various teams, and solid understanding of regulatory compliance. Candidates should possess a BS/BA and have a proven track record in enhancing efficiency in programming workflows. Competitive compensation package offered, including bonuses and comprehensive benefits. #J-18808-Ljbffr