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Network technical analyst vs technical support specialist

The differences between network technical analysts and technical support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a network technical analyst and a technical support specialist. Additionally, a network technical analyst has an average salary of $72,696, which is higher than the $48,667 average annual salary of a technical support specialist.

The top three skills for a network technical analyst include switches, windows server and technical support. The most important skills for a technical support specialist are customer service, technical support, and troubleshoot.

Network technical analyst vs technical support specialist overview

Network Technical AnalystTechnical Support Specialist
Yearly salary$72,696$48,667
Hourly rate$34.95$23.40
Growth rate5%10%
Number of jobs122,807157,425
Job satisfaction-4.6
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 50%
Average age4342
Years of experience22

Network technical analyst vs technical support specialist salary

Network technical analysts and technical support specialists have different pay scales, as shown below.

Network Technical AnalystTechnical Support Specialist
Average salary$72,696$48,667
Salary rangeBetween $51,000 And $103,000Between $30,000 And $76,000
Highest paying City-San Francisco, CA
Highest paying state-New Jersey
Best paying company-Meta
Best paying industry-Finance

Differences between network technical analyst and technical support specialist education

There are a few differences between a network technical analyst and a technical support specialist in terms of educational background:

Network Technical AnalystTechnical Support Specialist
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 50%
Most common majorComputer ScienceComputer Science
Most common collegeUniversity of PennsylvaniaStanford University

Network technical analyst vs technical support specialist demographics

Here are the differences between network technical analysts' and technical support specialists' demographics:

Network Technical AnalystTechnical Support Specialist
Average age4342
Gender ratioMale, 82.3% Female, 17.7%Male, 75.4% Female, 24.6%
Race ratioBlack or African American, 8.9% Unknown, 5.1% Hispanic or Latino, 12.6% Asian, 8.8% White, 64.4% American Indian and Alaska Native, 0.3%Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 11.3% White, 55.0% American Indian and Alaska Native, 0.4%
LGBT Percentage9%11%

Differences between network technical analyst and technical support specialist duties and responsibilities

Network technical analyst example responsibilities.

  • Plan, configure and install new desktop computers, achieving standardization for workstations.
  • Configure Cisco high end and low end routers and switches upon implementation of installation.
  • Upgrade routers and switches to a standard code level in order to implement security policies while being the project leader.
  • Support largest UC VOIP conversion project in the nation.
  • Install and maintain ISDN lines which transverse both IVG and VoIP networks.
  • Support a combination of MPLS and VPLS and VPN to remote locations.
  • Show more

Technical support specialist example responsibilities.

  • Implement hardware and software upgrades and maintain stability, usability, and security for desktop/laptop/mobile systems; achieve SLA's.
  • Manage all operating end-user software including JavaScript - updating/installing Java.
  • Install, configure and manage proprietary applications on Unix servers.
  • Manage large-scale PC deployments including site surveys involving verification of network activity and appropriate power availability.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Deploy and troubleshoot complex software installations in Microsoft and Linux environments.
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Network technical analyst vs technical support specialist skills

Common network technical analyst skills
  • Switches, 8%
  • Windows Server, 6%
  • Technical Support, 5%
  • Routers, 5%
  • Network Issues, 5%
  • Network Operations, 4%
Common technical support specialist skills
  • Customer Service, 12%
  • Technical Support, 10%
  • Troubleshoot, 8%
  • Math, 4%
  • Customer Satisfaction, 3%
  • Phone Calls, 3%

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