Network technician lead vs level senior technician

Differences between network technician lead and level senior technician duties and responsibilities

Network technician lead example responsibilities.

• Manage everything from DNS to VPN and everything in between.
• Install, configure and manage multiple VoIP phone systems for clients.
• Recommend, engineer and manage office systems, including centralize productivity and communication systems such as e-mail and centralize desktop environments.
• Install, setup, configure and maintain LAN routers, hubs, switches, network printers and peripherals.
• Advance quickly to lead a technical crew in turnkey network implementations to include wiring, switches, routers and firewalls.
• Support firewalls and routers (including Cisco), and various LAN/WAN setups.
Show more

Level senior technician example responsibilities.

• Manage and support NT network/domain and associate services DNS, and DHCP.
• Update and manage BMC remedy ticketing system to follow timely resolution of all work orders.
• Create and manage numerous VMware installs for internal testing and utilization by the product phone support group.
• Manage tasks with minimal supervision, completing projects and services on schedule and meeting service level agreements (SLA) consistently.
• Develop and manage equipment inventory database, identify obsolete equipment and coordinate life-cycle replacement.
• Design and implement an inventory system using SharePoint providing a more efficient way to manage company assets.
Show more