Post job

Network technician lead vs technician support team leader

The differences between network technician leads and technician support team leaders can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a network technician lead and a technician support team leader. Additionally, a network technician lead has an average salary of $106,974, which is higher than the $88,988 average annual salary of a technician support team leader.

The top three skills for a network technician lead include troubleshoot, switches and network operations. The most important skills for a technician support team leader are customer service, printers, and desktop support.

Network technician lead vs technician support team leader overview

Network Technician LeadTechnician Support Team Leader
Yearly salary$106,974$88,988
Hourly rate$51.43$42.78
Growth rate5%10%
Number of jobs74,021142,576
Job satisfaction--
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 56%
Average age4342
Years of experience22

Network technician lead vs technician support team leader salary

Network technician leads and technician support team leaders have different pay scales, as shown below.

Network Technician LeadTechnician Support Team Leader
Average salary$106,974$88,988
Salary rangeBetween $74,000 And $153,000Between $64,000 And $122,000
Highest paying CitySacramento, CASan Mateo, CA
Highest paying stateCaliforniaNew York
Best paying companyMetaChevron
Best paying industryRetailTechnology

Differences between network technician lead and technician support team leader education

There are a few differences between a network technician lead and a technician support team leader in terms of educational background:

Network Technician LeadTechnician Support Team Leader
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 56%
Most common majorComputer ScienceBusiness
Most common collegeUniversity of PennsylvaniaStanford University

Network technician lead vs technician support team leader demographics

Here are the differences between network technician leads' and technician support team leaders' demographics:

Network Technician LeadTechnician Support Team Leader
Average age4342
Gender ratioMale, 84.5% Female, 15.5%Male, 73.9% Female, 26.1%
Race ratioBlack or African American, 9.0% Unknown, 5.1% Hispanic or Latino, 12.6% Asian, 10.4% White, 62.6% American Indian and Alaska Native, 0.3%Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 11.7% White, 54.7% American Indian and Alaska Native, 0.4%
LGBT Percentage9%11%

Differences between network technician lead and technician support team leader duties and responsibilities

Network technician lead example responsibilities.

  • Manage everything from DNS to VPN and everything in between.
  • Install, configure and manage multiple VoIP phone systems for clients.
  • Recommend, engineer and manage office systems, including centralize productivity and communication systems such as e-mail and centralize desktop environments.
  • Install, setup, configure and maintain LAN routers, hubs, switches, network printers and peripherals.
  • Advance quickly to lead a technical crew in turnkey network implementations to include wiring, switches, routers and firewalls.
  • Support firewalls and routers (including Cisco), and various LAN/WAN setups.
  • Show more

Technician support team leader example responsibilities.

  • Manage a team SharePoint portal consisting of over 200 documents.
  • Serve as a SME and the main point of contact when agents and other leads have questions.
  • Support network connectivity issues for TCP/IP, RAS, VPN, DSL, and others.
  • Develop familiarity with Unix and Linux network operating systems.
  • Coordinate set up of POS equipment for new stores.
  • Experience in working with network diagnostic tools, DHCP, DNS
  • Show more

Network technician lead vs technician support team leader skills

Common network technician lead skills
  • Troubleshoot, 6%
  • Switches, 5%
  • Network Operations, 4%
  • Customer Service, 4%
  • Technical Support, 4%
  • Routers, 3%
Common technician support team leader skills
  • Customer Service, 11%
  • Printers, 5%
  • Desktop Support, 4%
  • Customer Support, 4%
  • Linux, 4%
  • Technical Issues, 3%

Browse computer and mathematical jobs