Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between night auditors and customer service and billings can be seen in a few details. Each job has different responsibilities and duties. Additionally, a customer service and billing has an average salary of $32,444, which is higher than the $31,498 average annual salary of a night auditor.
The top three skills for a night auditor include reservations, check-in and guest service. The most important skills for a customer service and billing are strong customer service, patients, and data entry.
| Night Auditor | Customer Service And Billing | |
| Yearly salary | $31,498 | $32,444 |
| Hourly rate | $15.14 | $15.60 |
| Growth rate | - | -4% |
| Number of jobs | 29,341 | 205,689 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 37% | Associate Degree, 27% |
| Average age | 37 | 40 |
| Years of experience | - | 12 |
A Night Auditor is responsible for handling late-night front-desk operations, mostly at hotels or other lodging establishments. Among the primary duties involve greeting guests and handling check-in and check-outs, responding to reservations, process and collect payments, preparing reports and necessary documentation, and attending to the guests' inquiries, requests, and concerns. Furthermore, Night Auditors must also coordinate with day-shift workers to be aware of the daily reports, and as well as oversee the entire establishment's operation to ensure the guest's welfare.
A customer service and billing worker primarily assists customers when it comes to billing matters. They answer calls or correspondence from customers to identify their needs, respond to inquiries, discuss product or service specifications, manage billing arrangements, provide price quotes, and offer other services. They may also arrange appointments, process refunds, and solve issues and concerns, ensuring efficiency and client satisfaction. Additionally, customer service and billing maintains records of all transactions and reports to managers regularly.
Night auditors and customer service and billings have different pay scales, as shown below.
| Night Auditor | Customer Service And Billing | |
| Average salary | $31,498 | $32,444 |
| Salary range | Between $25,000 And $38,000 | Between $25,000 And $40,000 |
| Highest paying City | Seattle, WA | Vancouver, WA |
| Highest paying state | Washington | New Hampshire |
| Best paying company | Endicott College | University of California, Berkeley |
| Best paying industry | Real Estate | Utilities |
There are a few differences between a night auditor and a customer service and billing in terms of educational background:
| Night Auditor | Customer Service And Billing | |
| Most common degree | Bachelor's Degree, 37% | Associate Degree, 27% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between night auditors' and customer service and billings' demographics:
| Night Auditor | Customer Service And Billing | |
| Average age | 37 | 40 |
| Gender ratio | Male, 45.5% Female, 54.5% | Male, 22.0% Female, 78.0% |
| Race ratio | Black or African American, 10.5% Unknown, 6.8% Hispanic or Latino, 17.8% Asian, 9.8% White, 53.7% American Indian and Alaska Native, 1.4% | Black or African American, 10.9% Unknown, 5.2% Hispanic or Latino, 21.1% Asian, 6.0% White, 56.1% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 13% | 7% |