Night auditor vs desk clerk

The differences between night auditors and desk clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a night auditor has an average salary of $31,498, which is higher than the $29,096 average annual salary of a desk clerk.

The top three skills for a night auditor include reservations, check-in and guest service. The most important skills for a desk clerk are reservations, front desk, and customer service.

Night auditor vs desk clerk overview

	Night Auditor	Desk Clerk
Yearly salary	$31,498	$29,096
Hourly rate	$15.14	$13.99
Growth rate	-	-
Number of jobs	29,341	113,183
Job satisfaction	-	5
Most common degree	Bachelor's Degree, 37%	Bachelor's Degree, 35%
Average age	37	37
Years of experience	-	-

What does a night auditor do?

A Night Auditor is responsible for handling late-night front-desk operations, mostly at hotels or other lodging establishments. Among the primary duties involve greeting guests and handling check-in and check-outs, responding to reservations, process and collect payments, preparing reports and necessary documentation, and attending to the guests' inquiries, requests, and concerns. Furthermore, Night Auditors must also coordinate with day-shift workers to be aware of the daily reports, and as well as oversee the entire establishment's operation to ensure the guest's welfare.

What does a desk clerk do?

The desk clerk or general office clerk is an employee who works with little supervision from the manager. The duties and responsibilities of desk clerks vary depending on the industry they belong to. These may include but are not limited to answering phone calls, electronic correspondence, filing paperwork, taking and maintaining inventory levels, and setting calendars and schedules. They are expected to always offer excellent customer service. In hotels, they check-in and check-out their guests.

Night auditor vs desk clerk salary

Night auditors and desk clerks have different pay scales, as shown below.

	Night Auditor	Desk Clerk
Average salary	$31,498	$29,096
Salary range	Between $25,000 And $38,000	Between $23,000 And $36,000
Highest paying City	Seattle, WA	San Francisco, CA
Highest paying state	Washington	California
Best paying company	Endicott College	Deborah's Place
Best paying industry	Real Estate	Manufacturing

Differences between night auditor and desk clerk education

There are a few differences between a night auditor and a desk clerk in terms of educational background:

	Night Auditor	Desk Clerk
Most common degree	Bachelor's Degree, 37%	Bachelor's Degree, 35%
Most common major	Business	Business
Most common college	-	-

Night auditor vs desk clerk demographics

Here are the differences between night auditors' and desk clerks' demographics:

	Night Auditor	Desk Clerk
Average age	37	37
Gender ratio	Male, 45.5% Female, 54.5%	Male, 30.0% Female, 70.0%
Race ratio	Black or African American, 10.5% Unknown, 6.8% Hispanic or Latino, 17.8% Asian, 9.8% White, 53.7% American Indian and Alaska Native, 1.4%	Black or African American, 10.6% Unknown, 6.5% Hispanic or Latino, 16.5% Asian, 10.0% White, 55.1% American Indian and Alaska Native, 1.3%
LGBT Percentage	13%	13%

Differences between night auditor and desk clerk duties and responsibilities

Night auditor example responsibilities.

Manage customer experience by conducting check-in/out, reservations, and neutralize customer complaints.
Provide exceptional customer service on a daily basis and utilize customer service skills and basic GSR duties.
Validate the VIP hospitality folio.
Organize the booking for guests as to not over book rooms.
Review and reconcile cash and credit tips for all eligible employees which assure accurate payouts when payroll are due.
Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables.

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Desk clerk example responsibilities.

Manage customer service issues with ease and charm and train other co workers in daily operations.
Assist with setting up meetings using PowerPoint presentations.
Book keeping, check ins, paperwork, PowerPoint, enter information into database.
Communicate with previous shift, organize shift and review reservations and update contingency
Position require guest reservations to be coordinate with housekeeping and maintenance needs.
Register new patients and updates existing patient demographics by collecting patient detail patient information including personal and financial information.

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Night auditor vs desk clerk skills

Common night auditor skills

Reservations, 18%
Check-In, 11%
Guest Service, 9%
Customer Service, 7%
Guest Satisfaction, 6%
Cash Handling, 4%

Common desk clerk skills

Reservations, 22%
Front Desk, 14%
Customer Service, 12%
Room Availability, 11%
Direct Calls, 6%
Telephone Calls, 5%

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Updated January 8, 2025

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