Post job

Explore jobs

Find specific jobs

Explore careers

Explore professions

Best companies

Explore companies

OverviewJobsSalaryResumeSkillsWhat They DoEducationCertificationsDemographicsJob DescriptionHow To HireBest CompaniesBest StatesBest CitiesJob Outlook

Compare

FAQsPart Time jobsEntry Level jobsFull Time jobsLocations

Night auditor vs front desk associate

The differences between night auditors and front desk associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a night auditor has an average salary of $31,498, which is higher than the $27,236 average annual salary of a front desk associate.

The top three skills for a night auditor include reservations, check-in and guest service. The most important skills for a front desk associate are phone calls, math, and customer service.

Night auditor vs front desk associate overview

Night AuditorFront Desk Associate
Yearly salary$31,498$27,236
Hourly rate$15.14$13.09
Growth rate--
Number of jobs29,34177,432
Job satisfaction--
Most common degreeBachelor's Degree, 37%Bachelor's Degree, 43%
Average age3737
Years of experience--

What does a night auditor do?

A Night Auditor is responsible for handling late-night front-desk operations, mostly at hotels or other lodging establishments. Among the primary duties involve greeting guests and handling check-in and check-outs, responding to reservations, process and collect payments, preparing reports and necessary documentation, and attending to the guests' inquiries, requests, and concerns. Furthermore, Night Auditors must also coordinate with day-shift workers to be aware of the daily reports, and as well as oversee the entire establishment's operation to ensure the guest's welfare.

What does a front desk associate do?

Front-Desk Associates are the face of a hotel. Their duties are focused on assisting guests and attaining customer satisfaction. Aside from great communication skills, Front-Desk Associates must also have a pleasing personality and great presence of mind as guests will come to them first should there be any issues on the services provided. Moreover, among the duties of Front-Desk Associates include performing room check-ins and check-outs, accepting and arranging reservations, assigning rooms, maintain booking and payments, and communicate with the entire hotel staff to ensure quality service.

Night auditor vs front desk associate salary

Night auditors and front desk associates have different pay scales, as shown below.

Night AuditorFront Desk Associate
Average salary$31,498$27,236
Salary rangeBetween $25,000 And $38,000Between $20,000 And $35,000
Highest paying CitySeattle, WANew York, NY
Highest paying stateWashingtonNew York
Best paying companyEndicott CollegeWyndham Capital Mortgage
Best paying industryReal EstateHospitality

Differences between night auditor and front desk associate education

There are a few differences between a night auditor and a front desk associate in terms of educational background:

Night AuditorFront Desk Associate
Most common degreeBachelor's Degree, 37%Bachelor's Degree, 43%
Most common majorBusinessBusiness
Most common college--

Night auditor vs front desk associate demographics

Here are the differences between night auditors' and front desk associates' demographics:

Night AuditorFront Desk Associate
Average age3737
Gender ratioMale, 45.5% Female, 54.5%Male, 31.3% Female, 68.7%
Race ratioBlack or African American, 10.5% Unknown, 6.8% Hispanic or Latino, 17.8% Asian, 9.8% White, 53.7% American Indian and Alaska Native, 1.4%Black or African American, 10.0% Unknown, 6.7% Hispanic or Latino, 18.9% Asian, 9.3% White, 53.7% American Indian and Alaska Native, 1.4%
LGBT Percentage13%13%

Differences between night auditor and front desk associate duties and responsibilities

Night auditor example responsibilities.

  • Manage customer experience by conducting check-in/out, reservations, and neutralize customer complaints.
  • Provide exceptional customer service on a daily basis and utilize customer service skills and basic GSR duties.
  • Validate the VIP hospitality folio.
  • Organize the booking for guests as to not over book rooms.
  • Review and reconcile cash and credit tips for all eligible employees which assure accurate payouts when payroll are due.
  • Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables.
    • Show more

Front desk associate example responsibilities.

  • Manage customer service issues with ease and charm and train other co workers in daily operations.
  • Manage confidential information and documentation, including financial data, and credit card information and payroll checks.
  • Manage patients records by keeping all medical history, insurance and personal information update and verify abiding by HIPAA protocols.
  • Process reservations for business groups via opera system.
  • Process guest reservations, assess needs and ensure appropriate accommodations and assist guests with concierge-relate services.
  • Contact patients regarding unpaid and underpay accounts, verification of insurance, accounting, customer service, computer and telephone operations.
    • Show more

Night auditor vs front desk associate skills

Common night auditor skills
  • Reservations, 18%
  • Check-In, 11%
  • Guest Service, 9%
  • Customer Service, 7%
  • Guest Satisfaction, 6%
  • Cash Handling, 4%
Common front desk associate skills
  • Phone Calls, 21%
  • Math, 13%
  • Customer Service, 13%
  • Basic Math, 11%
  • Strong Customer Service, 10%
  • Cash Handling, 8%

Night Auditor vs. similar jobs

Night Auditor related careers

Night Auditor related jobs

Night Auditor jobs by location

Updated January 8, 2025

Browse office and administrative jobs