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Night auditor vs front desk attendant

The differences between night auditors and front desk attendants can be seen in a few details. Each job has different responsibilities and duties. Additionally, a night auditor has an average salary of $31,498, which is higher than the $26,874 average annual salary of a front desk attendant.

The top three skills for a night auditor include reservations, check-in and guest service. The most important skills for a front desk attendant are reservations, customer service, and cleanliness.

Night auditor vs front desk attendant overview

Night AuditorFront Desk Attendant
Yearly salary$31,498$26,874
Hourly rate$15.14$12.92
Growth rate--
Number of jobs29,341107,058
Job satisfaction--
Most common degreeBachelor's Degree, 37%Bachelor's Degree, 54%
Average age3737
Years of experience--

What does a night auditor do?

A Night Auditor is responsible for handling late-night front-desk operations, mostly at hotels or other lodging establishments. Among the primary duties involve greeting guests and handling check-in and check-outs, responding to reservations, process and collect payments, preparing reports and necessary documentation, and attending to the guests' inquiries, requests, and concerns. Furthermore, Night Auditors must also coordinate with day-shift workers to be aware of the daily reports, and as well as oversee the entire establishment's operation to ensure the guest's welfare.

What does a front desk attendant do?

A front desk attendant serves as the primary point of contact in a building or establishment, ensuring customer satisfaction. Their duties mainly revolve around greeting visitors, responding to inquiries, handling calls and correspondence, arranging appointments, and coordinating with various building offices and departments. Moreover, a front desk attendant's responsibilities will vary on the line of work or one's industry of employment. There are instances in a hotel setting where they must handle check-in and check-out processes, make reservations, and offer amenities.

Night auditor vs front desk attendant salary

Night auditors and front desk attendants have different pay scales, as shown below.

Night AuditorFront Desk Attendant
Average salary$31,498$26,874
Salary rangeBetween $25,000 And $38,000Between $20,000 And $35,000
Highest paying CitySeattle, WAAnaheim, CA
Highest paying stateWashingtonCalifornia
Best paying companyEndicott CollegeLone Star Circle of Care
Best paying industryReal EstateEducation

Differences between night auditor and front desk attendant education

There are a few differences between a night auditor and a front desk attendant in terms of educational background:

Night AuditorFront Desk Attendant
Most common degreeBachelor's Degree, 37%Bachelor's Degree, 54%
Most common majorBusinessBusiness
Most common college--

Night auditor vs front desk attendant demographics

Here are the differences between night auditors' and front desk attendants' demographics:

Night AuditorFront Desk Attendant
Average age3737
Gender ratioMale, 45.5% Female, 54.5%Male, 35.1% Female, 64.9%
Race ratioBlack or African American, 10.5% Unknown, 6.8% Hispanic or Latino, 17.8% Asian, 9.8% White, 53.7% American Indian and Alaska Native, 1.4%Black or African American, 9.7% Unknown, 6.6% Hispanic or Latino, 17.6% Asian, 9.5% White, 55.3% American Indian and Alaska Native, 1.3%
LGBT Percentage13%13%

Differences between night auditor and front desk attendant duties and responsibilities

Night auditor example responsibilities.

  • Manage customer experience by conducting check-in/out, reservations, and neutralize customer complaints.
  • Provide exceptional customer service on a daily basis and utilize customer service skills and basic GSR duties.
  • Validate the VIP hospitality folio.
  • Organize the booking for guests as to not over book rooms.
  • Review and reconcile cash and credit tips for all eligible employees which assure accurate payouts when payroll are due.
  • Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables.
  • Show more

Front desk attendant example responsibilities.

  • Manage confidential information and documentation, including financial data, and credit card information and payroll checks.
  • Perform extensive customer service, including communicating with members, scheduling reservations, and fielding complaints.
  • Count and identify clothing to charge correctly on POS system, rack clothing in order on conveyor belt.
  • Serve guests in a timely and professional manner, handle money/make change, and work with a POS system.
  • Monitor cleanliness and organization of yoga studio and lobby areas.
  • Assist on special projects consisting of transferring reservations to new internal booking system and balancing advance deposits
  • Show more

Night auditor vs front desk attendant skills

Common night auditor skills
  • Reservations, 18%
  • Check-In, 11%
  • Guest Service, 9%
  • Customer Service, 7%
  • Guest Satisfaction, 6%
  • Cash Handling, 4%
Common front desk attendant skills
  • Reservations, 17%
  • Customer Service, 10%
  • Cleanliness, 10%
  • Phone Calls, 9%
  • Work Ethic, 8%
  • Guest Satisfaction, 5%

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