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The differences between night auditors and guest service representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a night auditor has an average salary of $31,498, which is higher than the $26,847 average annual salary of a guest service representative.
The top three skills for a night auditor include reservations, check-in and guest service. The most important skills for a guest service representative are reservations, guest service, and cleanliness.
| Night Auditor | Guest Service Representative | |
| Yearly salary | $31,498 | $26,847 |
| Hourly rate | $15.14 | $12.91 |
| Growth rate | - | -4% |
| Number of jobs | 29,341 | 142,302 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 37% | Bachelor's Degree, 42% |
| Average age | 37 | 40 |
| Years of experience | - | 12 |
A Night Auditor is responsible for handling late-night front-desk operations, mostly at hotels or other lodging establishments. Among the primary duties involve greeting guests and handling check-in and check-outs, responding to reservations, process and collect payments, preparing reports and necessary documentation, and attending to the guests' inquiries, requests, and concerns. Furthermore, Night Auditors must also coordinate with day-shift workers to be aware of the daily reports, and as well as oversee the entire establishment's operation to ensure the guest's welfare.
A guest service representative is responsible for supporting the front desk operations, assisting guests with their needs, and handling guests' inquiries. Guest service representatives duties' include processing payments, leading the guests to their respective rooms, responding to the guests' requests, escalating high-level complaints, maintaining the cleanliness and orderliness of the common areas, performing administrative duties, and suggesting recommendations for improving the guests' experience. A guest service representative should have excellent customer service and communication skills to increase the business's positive feedback.
Night auditors and guest service representatives have different pay scales, as shown below.
| Night Auditor | Guest Service Representative | |
| Average salary | $31,498 | $26,847 |
| Salary range | Between $25,000 And $38,000 | Between $20,000 And $34,000 |
| Highest paying City | Seattle, WA | Seattle, WA |
| Highest paying state | Washington | Washington |
| Best paying company | Endicott College | Seattle Seahawks |
| Best paying industry | Real Estate | Retail |
There are a few differences between a night auditor and a guest service representative in terms of educational background:
| Night Auditor | Guest Service Representative | |
| Most common degree | Bachelor's Degree, 37% | Bachelor's Degree, 42% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between night auditors' and guest service representatives' demographics:
| Night Auditor | Guest Service Representative | |
| Average age | 37 | 40 |
| Gender ratio | Male, 45.5% Female, 54.5% | Male, 29.9% Female, 70.1% |
| Race ratio | Black or African American, 10.5% Unknown, 6.8% Hispanic or Latino, 17.8% Asian, 9.8% White, 53.7% American Indian and Alaska Native, 1.4% | Black or African American, 11.8% Unknown, 5.3% Hispanic or Latino, 20.2% Asian, 6.5% White, 55.4% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 13% | 7% |