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The differences between night auditors and service desk analysts can be seen in a few details. Each job has different responsibilities and duties. Additionally, a service desk analyst has an average salary of $45,397, which is higher than the $31,498 average annual salary of a night auditor.
The top three skills for a night auditor include reservations, check-in and guest service. The most important skills for a service desk analyst are service desk, customer service, and troubleshoot.
| Night Auditor | Service Desk Analyst | |
| Yearly salary | $31,498 | $45,397 |
| Hourly rate | $15.14 | $21.83 |
| Growth rate | - | - |
| Number of jobs | 29,341 | 55,828 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 37% | Bachelor's Degree, 50% |
| Average age | 37 | 37 |
| Years of experience | - | - |
A Night Auditor is responsible for handling late-night front-desk operations, mostly at hotels or other lodging establishments. Among the primary duties involve greeting guests and handling check-in and check-outs, responding to reservations, process and collect payments, preparing reports and necessary documentation, and attending to the guests' inquiries, requests, and concerns. Furthermore, Night Auditors must also coordinate with day-shift workers to be aware of the daily reports, and as well as oversee the entire establishment's operation to ensure the guest's welfare.
Service Desk Analysts are information technology (IT) employees who usually oversee the helpdesk hotline of the IT department. They address the technical concerns of other employees or even clients of the company. They also help in installing, repairing, and maintaining the different IT systems in the company. Service Desk Analysts resolve issues related to software, hardware, and other related systems. They also manage information related to these concerns and analyze these concerns. They identify trends or patterns and anticipate concerns that might come in the future. Service Desk Analysts may recommend steps to ensure that these concerns will not come up again.
Night auditors and service desk analysts have different pay scales, as shown below.
| Night Auditor | Service Desk Analyst | |
| Average salary | $31,498 | $45,397 |
| Salary range | Between $25,000 And $38,000 | Between $30,000 And $67,000 |
| Highest paying City | Seattle, WA | New York, NY |
| Highest paying state | Washington | New York |
| Best paying company | Endicott College | The Citadel |
| Best paying industry | Real Estate | Technology |
There are a few differences between a night auditor and a service desk analyst in terms of educational background:
| Night Auditor | Service Desk Analyst | |
| Most common degree | Bachelor's Degree, 37% | Bachelor's Degree, 50% |
| Most common major | Business | Information Technology |
| Most common college | - | - |
Here are the differences between night auditors' and service desk analysts' demographics:
| Night Auditor | Service Desk Analyst | |
| Average age | 37 | 37 |
| Gender ratio | Male, 45.5% Female, 54.5% | Male, 74.4% Female, 25.6% |
| Race ratio | Black or African American, 10.5% Unknown, 6.8% Hispanic or Latino, 17.8% Asian, 9.8% White, 53.7% American Indian and Alaska Native, 1.4% | Black or African American, 10.5% Unknown, 7.1% Hispanic or Latino, 17.8% Asian, 12.3% White, 50.7% American Indian and Alaska Native, 1.7% |
| LGBT Percentage | 13% | 13% |