Night auditor jobs in Nevada - 138 jobs

City, State:Las Vegas, Nevada Title: Night Auditor FLSA: Exempt/Non-Exempt Status: Part-time, full-time, seasonal, on-call. Reports to: Front Office Manager/Accounting Manager . Pay Range: $16.50 per hour Job Summary: The Night Auditor is responsible for closing the business day by balancing revenues and receipts, performing bookkeeping activities, and providing guest services such as check-ins, check-outs, and addressing guest inquiries, ensuring a smooth overnight operation of the hotel. Essential Functions and Duties: Greet, register, and assign rooms to hotel guests. Verify customer payment methods and process credit authorizations. Maintain accurate records of room availability and guest accounts using the property management system. Balance daily receipts and revenues, conducting income audits on posted revenues. Assist guests with check-out processes, reviewing accounts and resolving discrepancies. Answer phone calls promptly, directing inquiries or addressing guest needs. Coordinate with overnight housekeeping or maintenance staff to resolve guest issues. Make and confirm reservations, ensuring accurate data entry. Provide guests with information on hotel services and local attractions. Document guest feedback and escalate issues to management when necessary. Perform nightly “bucket checks” to ensure compliance with hotel standards. Assist in maintaining security and safety during overnight shifts by monitoring guest activity and access. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. Required Experience, Education, and Skills: Previous experience in a hospitality or customer service role preferred. Proficiency in basic bookkeeping and balancing financial transactions. Strong communication skills, both verbal and written. Proficient in using property management systems and office software. Excellent customer service and problem-solving skills. Ability to work independently and make decisions with minimal supervision. Detail-oriented with strong organizational skills. Work Environment: Primarily indoor work, with occasional standing, walking, and lifting of items up to 10 lbs. Frequent use of computers and telephones, requiring extended periods of sitting. Must be available to work overnight shifts, including weekends and holidays. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice. Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements. All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2026-01-15 Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

The Night Auditor at Edgewood Tahoe Resort is responsible for overseeing the resort's front desk operations during overnight hours. This role involves balancing financial transactions, ensuring guest satisfaction, maintaining security, and preparing reports for management. The Night Auditor provides a smooth transition between business days and ensures the accuracy of the hotel's financial records. Key Responsibilities: Provide exceptional guest service by assisting with late check-ins, early departures, and guest inquiries. Ensure all guests are greeted warmly and any special requests are met with professionalism. Address guest concerns and resolve any issues promptly. Perform nightly audits of the day's financial transactions, ensuring accuracy in billing and payments. Reconcile guest accounts, process charges, and verify revenue postings. Prepare end-of-day reports and ensure all financial records are balanced. Ensure the safety and security of guests and resort property during overnight hours. Oversee late-night housekeeping or maintenance requests and coordinate with relevant departments. Ensure all operational standards are upheld to maintain the resort's luxury experience. Perform other related duties as assigned to support the overall success of the team and business. Qualifications and Skills: Ability to work flexible schedules, including nights, weekends, and holidays. Previous experience as a Night Auditor, Front Desk Agent, or in a hospitality role preferred. Strong understanding of hotel and resort operations, particularly in luxury settings. Proficiency in hotel management systems (PMS) and financial reconciliation. Excellent customer service and communication skills. Strong problem-solving abilities and attention to detail. Basic knowledge of accounting procedures and financial auditing. Physical Requirements: Must be able to safely lift, move, and stack items weighing up to 40 lbs. Able to perform physical tasks, including bending, lifting, and standing for extended periods.

At Hyatt Place Las Vegas at Silverton Village, we believe our guests select Hyatt Place because of our caring and attentive team members who are focused on providing efficient service and meaningful experiences. The Lead Gallery Host will greet guests at the front desk while providing the highest level of service possible in an efficient, courteous and professional manner. Process guest registrations, maintaining the property management system with the most up-to-date information and quickly and accurately entering guest information. Provide quick and efficient check-in and check-out experiences for guests. Greet each and every guest with a smile, however busy and whatever time of day. Principle Responsibilities and Duties First contact for guest concerns - Each hotel to set specific options for service recovery Training of all new Gallery Hosts Conduct huddles to ensure clear communication of the days' events to all Gallery Hosts Food & Beverage inventory and ordering Oversee FIFO (first in/first out) process with Food & Beverage Conduct property tours for new hires and clients as necessary to assist the Sales department Oversee group reservations to ensure that they are pre-assigned and pre-keyed Initiate boards for Housekeeping in the morning Walk through of public areas and kitchen with follow up report/checklist to management Responsible for overseeing proper meeting room set up/tear down for internal and external clients Act as Manager on Duty in the absence of management Inventory control of Gallery Host Stand supplies and kitchen supplies Our successful Lead Gallery Hosts demonstrate attributes of a great Host by being aware and attentive to our guest's needs; in addition they create conversations and share a moment thereby making a real connection with our guests. General Job Responsibilities and Duties To perform the job successfully, an individual should demonstrate the following Silverton Values : Character - Always do the right thing and treat everyone with dignity and respect. Care - Demonstrate compassion, kindness, and charity towards yourself, team members, guests, and the community. Excellence - Challenge acceptable and be exceptional. Collaboration - Achieve ultimate results with the inclusion of diverse ideas, thoughts, and talents. Courage - Champion today for a better tomorrow. Skills, Education & Other Requirements High School Diploma or GED Six months experience as a Gallery Host at Hyatt Place Completion of all First Place Training Modules Schedule flexibility - must be able to work any shift Outstanding customer service skills Ability to work well with other team members A desire and the ability to grow into a management role is preferred Prepare food, coffee, and other beverages, including alcohol. Prepare ingredients for cooking, including portioning, chopping, and storing food. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklists. Process all orders and collect proper payment from guests. Provide assistance in all areas, including bussing, cleaning and resetting tables, delivering food to guests, general cleaning of food and beverage prep areas, and other areas within the hotel public space. Required Work Cards Identification that establishes identity Identification that establishes the right to work in the United States Possession of /or ability to possess a Health card Machinery, Work Equipment, Programs, Software, Hardware Used Regular use of a computer and different software programs. Basic math and spelling skills. Ability to demonstrate good organizational skills. This position requires sufficient experience, education and job knowledge to meet current business needs Continuous movement, and occasionally, you will have to lift or move up to 20 pounds. DISCLAIMER The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Job Description Are you the One? If you are a Night Auditor with 1 year of experience and 3 years Hotel front office experience with a High School diploma or higher-level education and prepare to work the Night Shift, this may be the opportunity for you! Key Responsibilities Ensure proper completion of all front office and night audit duties. Direct and coordinate the activities of all Nights Shift staff. Effectively, properly and accurately analyze the days operating results and perform daily assigned duties including: Conduct the Night Audit in accordance with the Greens standards Operations Analysis & Reporting: Accounts Payable Accounts Receivable and direct billing End of day statistics Labor hours Greens Splash Report Front office room inspection reports Competition survey Newspaper review for lead generation Operations statistics report labor cost/room, etc. Ensure the proper appearance of the lobby and all public areas, including the complimentary breakfast area. Act as the Manager on Duty (MOD). The ideal candidate will: Be proficient in the use of the Brands property management system as well as the Quore Property Management System and be able to train front desk personnel on the system. Be proficient and a champion of the Simple Hotel property data system. Have a good understanding of all of hotel operating procedures. Review front office communications logs. Supervise delegated responsibilities and follows up. Be able to use all front office equipment such as the credit card machine, copier, and fax. Inform the General Manager of any unique situations or unusual developments in front office operations. Handle guest complaints effectively. Understand the Chart of Accounts. Process reservations by mail, telephone, fax, and central reservation systems referrals. Process reservations received from sales office and other hotel departments. Be knowledgeable of room types and offered rate plans. Fully understand the hotels franchise policy on guaranteed reservations and no-shows. Promote goodwill by being courteous, friendly, and helpful to guests, managers, and all other associates. What are we looking for? To fulfill this role successfully, you must possess the following minimum qualifications and experience: Effective Communication skills Pleasing personality Good team player Good listener Well-groomed and professional appearance. Open with praise, discrete with criticism.

Supervisor: General Manager Purpose of Position: Night Auditors are responsible for greeting and registering our guests. Providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: completing night audit reports, balancing accounts including house accounts, and credit cards, and completing settlement. Registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests before arrival and throughout their stay while maximizing room revenue and occupancy. Essential Functions: Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Maintains a high level of professional appearance and demeanor. Maintain the highest level of confidentiality in all areas. Run Audit reports per checklist. Process no-shows according to policy. Conduct security walks a minimum of 4 times per shift. Set up lobby coffee service, and breakfast if applicable. Demonstrate the ability to multi-task, be detail-oriented and be able to problem-solve, to effectively deal with internal and external customers. Handle and resolve guest complaints professionally and courteously, through effective listening and clarifying issues raised by guests. Demonstrate good communication skills and convey information and ideas. Ability to perform basic math, and understand financial information. Recognize and take action on any safety or loss prevention incidences that may cause damage, injury, or other liability to individuals or company property. Implement all company policies and procedures for safety and security. Complete training in all areas of security, alcohol, and health and safety. Ensuring that all OSHA, State, and Federal guidelines for chemical, fire, health, and safety are being followed. Keeping safety in mind in all things. Work with other departments to ensure room status is up-to-date and room repairs are done on a timely basis. Uses persuasive selling techniques to sell rooms and promote all marketing programs. Carry out front desk responsibilities including, but not limited to; greeting guests, performing guest transactions, balancing reports, cash control, and deposits, proficiently processing reservations and credit cards. Operate phone system, TDD equipment. Effectively communicate using shift logbook and shift reports. Operate basic office equipment. Scheduling wake-up calls according to property procedures. Understands hotel policies relating to cancelation, extended stay, room types and rates, late check-outs, early arrivals, and special requests. Responsible for key control. Issues and receives both room keys and master keys. Process all lost and found items according to policy. Have basic knowledge of how to operate computer equipment, including Microsoft Office suite. Assist in training of new staff. Participates in and supports a positive, enjoyable work environment. Holds an understanding of hotel products and services (i.e., food and beverage, recreation) Performs other duties as assigned.

Schulte Companies is seeking a dynamic, service-oriented Night Auditor to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for All Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Audits the daily guest ledger Handles all end-of-day accounting functions including posting daily room rates and room tax Ensures accuracy of all charges to guest folios Averages sum of revenues of all accounts receivable from food, room and other departments Acts as front desk clerk, checking guests in and out, booking reservations and resolving guest issues Make cash drops in accordance with proper cash handling procedures Organize the Front Desk area so that the A.M. Front Desk staff can properly prepare for their shift Monitors hotel security camera system Ensures that lobby is well-maintained, properly lit and with music at proper volume Work nights, weekends, and holidays as needed Any other duties as assigned EDUCATION AND EXPERIENCE Minimum of 1 year in Accounting or Night Auditor role Knowledge of PMS High School Diploma/GED KNOWLEDGE, SKILLS AND ABILITIES Ability to multi-task Ability to communicate effectively verbally and in writing Team player Ability to exceed expectations of guests Basic accounting/math skills *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Hospitality Group is an Equal Opportunity Employer.

Join us at The Retreat on Charleston Peak, where your passion for hospitality meets opportunity. As a Hotel Front Desk Night Auditor, you'll be an integral part of a team dedicated to creating unforgettable experiences for our guests. You'll manage financial details with precision, ensuring each guest has a seamless stay. Your knack for connecting with people will shine as you assist with late-night inquiries and experiences. While hotel experience isn't a must, your guest service skills will be invaluable. If you're eager to launch your career in hospitality and thrive in a supportive, growth-oriented environment, it's time to take the next step. Let's embark on this journey together. Apply today and become part of our story.

Under the direction of the Box Office Manager, the Agent Box Office holds responsibility for the complete ticketing process inclusive of selling, issuing, and receipt of tickets during events a Palms Casino Resort with a focus on Pearl Concert Theater. This position ensures an exceptional guest experience at all times while serving as a resource and a first point of contact for all events. The Agent Box Office maintains a friendly and professional demeanor while providing assistance as needed for all ticketing functions, inclusive of answering questions, handling guest complaints and resolving issues that arise. Box Office will only be open on show days beginning at 3pm, unless otherwise notified. Core Job Responsibilities: Assists guests throughout the entirety of the ticketing process. Sells tickets, issues tickets, and receives tickets at time of event. Greets and interacts with guests in a professional and welcoming manner while establishing an exceptional customer experience throughout the ticketing experience. Help navigate guests through mobile ticketing. Provides upselling opportunities when available. Collects payments for ticketing needs. Balances monies at the end of the shift with leadership present. Follow cash handling and inventory procedures to ensure security of assets and inventory. Scan guest tickets and ensure that all guests have proper ticket for the event, as directed by hand-held scanner. Serves as a resource for guest inquiries. Answers guest questions and provides timely resolution of any concerns that arise. Maintains thorough knowledge of the Palms inclusive of offerings and amenities. Properly audit scanner upon completion of event ingress, when necessary. Maintains a safe and clean work environment at all times, in alignment with organizational standards. Inspects assigned work area prior to and during event for any safety hazards, facilities issues, or additional needs. Reports concerns to a supervisor. Assists with restocking of Box Office supplies as needed. Performs other duties as assigned to support the efficient operation of the department. Contributes to the team dynamic by assisting coworkers, maintaining the facilities' cleanliness and helping to develop and maintain a positive work environment. Consistent and regular attendance is an essential function of this job. Qualifications: High School Diploma or GED required. Minimum of two (2) years of previous customer service experience required. Previous box office experience strongly preferred. Previous cash handling experience required. Experience with AXS ticketing system strongly preferred. Must possess excellent communication and problem-solving skills. Must be able to resolve conflicts in a customer focused, professional manner. Must be responsible and professional. Must possess proficiency in Microsoft Outlook, Word, Excel, and Power Point. Must be capable of multitasking in a high-volume setting. Must be able to work independently and in a team setting. Ability to work flexible hours, including nights and weekends. Physical Demands: Work is performed in a Casino Resort setting with focus on the Pearl Concert Theater. Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality. May be exposed to smoke. The noise level in the work environment is usually moderate to loud. Constant contact with executives, department management, employees, and guests. Prolonged sitting or standing and mobility. Balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, repetitive motions Lift, carry, push, pull or otherwise move objects and/or move up to 50 pounds occasionally Eye/hand coordination. Use of standard office equipment. Ability to distinguish letters, numbers, and symbols. Equal Opportunity Employer: Palms provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Palms, its affiliates and subsidiaries will make reasonable accommodations in compliance with applicable law. We are committed to making a work environment where the growth and well-being of our team members is the top priority. Join our team today!

Job Title: Night Auditor Department: Hotel Provides mandatory audits of transactions completed from that day for the Hotel Department. ESSENTIAL DUTIES AND RESPONSIBILITIES: Check audit work Ensuing accuracy of guest charges Enters and confirms all types of reservations in the system including, but not limited to, invitee and non-invitee events Check Settlement Control Check on no Shows Ensure all EZ Post, Bit Pay transactions have adhered to correct procedures Make sure all Gift Cards transactions, online, and room reservations are correctly billed Work with guests as needed to finalize credit card disputes Work evening, weekend and holiday work hours as required Finalize all third-party invoices as needed Work with Sales Department to finalize all group billing Maintain safe, clean, and comfortable environment at all times QUALIFICATIONS: Must be twenty-one (21) years of age or older. Be able to perform each essential duty satisfactorily Knowledgeable to all Company policies and procedures, including fire and safety regulations Knowledgeable in LMS systems Must be able to effectively communicate in English in both written and oral forms. Basic Math and Budgetary skills Proficient in MS office Excellent bookkeeping skills EDUCATION and/or EXPERIENCE: High school diploma or the equivalent Previous experience and/or training Must have or obtain all required work cards Must possess excellent organizational skill to effectively complete necessary tasks Must possess excellent guest service skills to effectively deal with guests PHYSICAL, MENTAL AND WORK ENVIRONMENT: Manual dexterity to operate job related equipment Work is typically in an area which may be noisy and may contain secondhand smoke Performance of job duties will require standing, walking, lifting, reaching, pushing, pulling and grasping Tasks will include but not limited to the maintenance and care of assigned area Constant contact with fellow Team Members and guests DISCLAIMER:This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Office Agents are responsible for helping customers during the shipping process by coordinating shipping details, completing compliance documentation, and providing customer service. Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry. Job responsibilities: Convey shipping instructions to the customer services counter. Retrieve import documents and deliver export documents to and from aircraft. Accept cargo in accordance with applicable TSA, FAA, Government and Air Carrier rules and regulations. Accept dangerous goods in accordance with all applicable FAA Regulations, IATA Dangerous Goods Regulations, etc. Release imported international freight upon review of CBP clearances and authorizations. Collect air freight charges. Handle phone calls from customers in a professional and courteous manner. Report all documentation discrepancies to Office Lead and assist with resolving issues as directed. Complete paperwork and forms connected with work assignments pertaining to procedures and enter data into company's information system as required including international cargo documents handling and freight transfer manifest preparation. Follow company procedures and protocols to ensure we are always operating in a safe and responsible manner. Complete all training when required by company, airport governing authority, or customer when required. Be on time, be prepared, and be safe. Be willing to work flexible hours, including nights, weekends, and holidays. Safety, Security and Compliance: All AGI Team members have a responsibility and duty while at work to: Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work. Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company. Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security or welfare reasons. Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security. Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures. Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures. Fully understand AGI Health & Safety and Security policies. Attend training courses as may be required by AGI. Physical Requirements: This job requires physical stamina and strength - Lead Office Agents must be able to lift / carry / push / pull and move items up to 70 pounds (32 kg) or more on a regular basis and repetitively lift items weighing 40 to 50 pounds on raised surfaces. Must be able to be alerted to moving vehicles or aircraft and use radio equipment to communicate with crew and airport authorities. Must be able to work around jet and machinery noises in a warehouse environment. Knowledge, Skills & Abilities Good Communication Skills: Office Agents must have excellent English verbal and written communication skills in order to interact effectively in a professional manner with customers, office agents, and warehouse staff. Computer skills: Office Agents require intermediate computer skills with working knowledge of Microsoft Office programs. Basic math skills: Office Agents must be able to calculate payment transactions. Problem-solving skills: Office Agents may be called upon to troubleshoot issues during loading and unloading, concentrate on detail, and resolve customer concerns effectively. Time management skills: Office Agents must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment and must be able to multitask. Qualifications: Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent. Possess a valid driver's license with a clean driving record. If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001. Must complete ramp and SIDA training to obtain airport authority identification security. If required by customer or role access, be able to secure a Customs Seal through the respective governing agency. Preferred Qualifications - One+ year of Cargo Agent experience. Schedule of Hours As an airline services provider, Alliance Ground International requires its employees to be able to work flexible schedules which may be adjusted to meet operational demands such as flight delays, cancellations, ad hocs, etc. Strict adherence to company attendance policies is expected and enforced. Benefits AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few. The successful AGI team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety! 16.00 Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.

Office Agents are responsible for helping customers during the shipping process by coordinating shipping details, completing compliance documentation, and providing customer service. Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry. Job responsibilities: * Convey shipping instructions to the customer services counter. * Retrieve import documents and deliver export documents to and from aircraft. * Accept cargo in accordance with applicable TSA, FAA, Government and Air Carrier rules and regulations. * Accept dangerous goods in accordance with all applicable FAA Regulations, IATA Dangerous Goods Regulations, etc. * Release imported international freight upon review of CBP clearances and authorizations. * Collect air freight charges. * Handle phone calls from customers in a professional and courteous manner. * Report all documentation discrepancies to Office Lead and assist with resolving issues as directed. * Complete paperwork and forms connected with work assignments pertaining to procedures and enter data into company's information system as required including international cargo documents handling and freight transfer manifest preparation. * Follow company procedures and protocols to ensure we are always operating in a safe and responsible manner. * Complete all training when required by company, airport governing authority, or customer when required. * Be on time, be prepared, and be safe. Be willing to work flexible hours, including nights, weekends, and holidays. Safety, Security and Compliance: All AGI Team members have a responsibility and duty while at work to: * Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work. * Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company. * Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security or welfare reasons. * Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security. * Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures. * Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures. * Fully understand AGI Health & Safety and Security policies. * Attend training courses as may be required by AGI. Physical Requirements: * This job requires physical stamina and strength - Lead Office Agents must be able to lift / carry / push / pull and move items up to 70 pounds (32 kg) or more on a regular basis and repetitively lift items weighing 40 to 50 pounds on raised surfaces. * Must be able to be alerted to moving vehicles or aircraft and use radio equipment to communicate with crew and airport authorities. * Must be able to work around jet and machinery noises in a warehouse environment. Knowledge, Skills & Abilities * Good Communication Skills: Office Agents must have excellent English verbal and written communication skills in order to interact effectively in a professional manner with customers, office agents, and warehouse staff. * Computer skills: Office Agents require intermediate computer skills with working knowledge of Microsoft Office programs. * Basic math skills: Office Agents must be able to calculate payment transactions. * Problem-solving skills: Office Agents may be called upon to troubleshoot issues during loading and unloading, concentrate on detail, and resolve customer concerns effectively. * Time management skills: Office Agents must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment and must be able to multitask. Qualifications: * Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent. * Possess a valid driver's license with a clean driving record. * If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001. * Must complete ramp and SIDA training to obtain airport authority identification security. * If required by customer or role access, be able to secure a Customs Seal through the respective governing agency. * Preferred Qualifications - One+ year of Cargo Agent experience. Schedule of Hours As an airline services provider, Alliance Ground International requires its employees to be able to work flexible schedules which may be adjusted to meet operational demands such as flight delays, cancellations, ad hocs, etc. Strict adherence to company attendance policies is expected and enforced. Benefits AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few. The successful AGI team member brings their "A" game every day with energy and enthusiasm, respect for their team, and the highest regard for safety! 16.00 Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.

The primary responsibility of the Agent - Front Office is to provide unmatched guest service during the check-in and check-out process, registering guests, rendering bills, and receiving cash and credit payments. The Agent - Front Office is also responsible for assisting guests with questions, directions, miscellaneous information and resolving guest disputes in a professional manner while maintaining service standards in order to enhance the overall guest experience. All duties are to be performed in accordance with departmental and The Venetian Resort's policies, practices, and procedures. Essential Duties & Responsibilities: * Maintains positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction. * Obtains assigned bank and ensures accuracy of contracted monies. * Checks guests in and out, in a speedy, efficient and friendly matter according to Front Office Service Standards. * Maintains confidentiality of guest information and pertinent hotel data. * Possess skills to expedite clerical processing, perform a service, evaluate information, and take action based upon information to complete a task or assignment or activity. * Completion of a task or assignment requires use of equipment, tools or systems related to the proper performance of the service. * Provide a service for others, and provide expertise based on information keyed, gathered, studied, processed or reviewed. * Provide a service or assistance to meet the needs of a guest, client or customer. * Proper performance requires knowledge of a specific function or activity and familiarity with policies and procedures of the department. * Comply with policies and procedures of the department or section in order to complete service satisfactorily. * Proper performance requires some physical and mental dexterity in order to accomplish tasks associated with the completion of the service. * Safety is an essential function of this job. * Consistent and regular attendance is an essential function of this job. * Performs other related duties as assigned. Additional Duties & Responsibilities: Company Standards of Conduct All The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company's standards, work requirements and rules of conduct. Additional Duties & Responsibilities: Additional Duties & Responsibilities: Minimum Qualifications: * 18 years of age. * Proof of authorization/eligibility to work in the United States. * High school Diploma or equivalent. * Ability to communicate effectively in a positive/upbeat fashion utilizing English, both in oral and written form. * Have interpersonal skills with focused attention to guest needs to deal effectively with all business contacts. * Maintain a professional, neat and well-groomed appearance adhering to Company appearance standards. * Maintain consistent adherence to the Venetian and Palazzo Unmatched Guest Service Standards. * Availability to work varied shifts, including weekends and holidays. * Front desk experience in a four or five star hotel/resort preferred. * Candidate must possess a stable job history and be able/willing to work all shifts upon start date. * One year continuous face-to-face guest service experience, preferably in a high-end customer service environment. * Possess the ability to reflect a professional image. * Previous experience with LMS and PC software programs (MS Word, Excel), basic typing skills, excellent guest service skills are strongly preferred. * Must be able to maintain a positive/upbeat personality at all times in order to assist guests with questions, directions, check-in/ check-outs, and other information regarding the Hotel/Casino to help create an Unmatched Guest Service experience. * Strong technical/reservation systems experience preferred. * Six months previous cash handling experience required, preferably in a high-end hotel/casino environment. * Must be able to stay calm and maintain a positive image when dealing with highly stressful situations involving guest disputes and check-in/check-out procedures. * Bi-Lingual in a second language other than English is preferred, but not required. * Actively seek opportunities to up-sell, illustrating the benefits of particular suite types that would best suit the guest's needs. * Full comprehension of the English Language is required along with strong verbal and written communication skills. * Maintain physical stamina and proper mental attitude to work effectively with guests, management, team members, and outside contacts while under pressure, meeting deadlines, and working extended hours as required. Physical Requirements: Must be able to: * Lift or carry 30 pounds, unassisted, in the performance of specific tasks, as assigned. * Physically access all areas of the property and drive areas with or without a reasonable accommodation. * Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts. * Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts. * Ability for prolonged periods of time to walk, stand, stretch, bend and kneel. * Work in a fast-paced and busy environment. * Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.

You'll never feel boxed in at our office! We are seeking people with charm, a sense of humor, and the motivation to serve our guests and contribute to the amazing time they spend at our Theaters. People from all over the world visit our Theaters every single night and you (yes you!) will help them have a great time before the show even starts. If you're great at talking and interacting with people, then this opportunity might be a shot you should take. WHAT YOU'LL BE DOING: Provide excellent customer service and work with the box office team to provide the same Assist guests at the box office counter with reservations, new orders, and relevant questions Input all reservations and orders into the in-house ticketing system Collect required paperwork, payment, and/or vouchers for each order Promote upgrades on every order Assist with scanning, ticket taking, and theater check-in for shows Answer customer calls for reservations, new orders, and/or relevant questions at theater box office or corporate call center, Perform ticket auditing function at theater or corporate call center Assist in conflict resolution with guests, escalating concerns to management as needed Follow all opening and closing procedures as needed Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving shows and services Uphold payment handling policy and ensure all revenue is reported properly Collect all paperwork obtained throughout your shift and turn in for auditing at the close of each shift Maintain professional and technical knowledge of in-house ticketing system, reporting discrepancies and/or misfunction to management Ensure your station is stocked for your shift Assist with line management, ensuring customers are moving through the process at a steady pace Assist with fraud detection with guests and immediately report any findings to management Participate in company training sessions Perform additional tasks and duties as assigned WHAT WILL MAKE YOU SUCCESSFUL: Prior experience working with an electronic ticketing system Excellent written and verbal communication skills Ability to build rapport with potential and existing customers Positive and professional demeanor Ability to work independently and as a team Possess the ethics and positive outlook that support our values and culture Ability to multi-task and prioritize tasks Experience working in a high-pressure, high-volume environment Qualifications EXPERIENCE/EDUCATION WE NEED YOU TO HAVE: High school diploma or equivalent preferred 2+ years of proven experience in a box office, ticketing, or concierge position Proven experience in customer service Experience working with an electronic ticketing system 1+ years of ticket auditing experience preferred ESSENTIAL PHYSICAL FUNCTIONS: Work environment: In-person entertainment venue setting Must be able to stand/walk throughout the work shift Must be able to lift or move up to 25 pounds using proper lifting techniques Specific vision abilities required due to viewing computer terminals and company data Position requires repetitive use of While performing the job, the noise level may be loud Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities, skills and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above. All qualified applications will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

Located just minutes away from all of the excitement of the glittering Las Vegas Strip and Las Vegas Convention Center, Tuscany Suites & Casino provides guests with a relaxing getaway perfect for business travelers, a long weekend with friends or your next family vacation. We are looking for a Part Time Guest Service Representative to provide excellent customer service to all hotel guests. PAY: $16.50 ESSENTIAL DUTIES & RESPONSIBILITIES Assigns guest rooms, checks guests in and out in accordance with current policies and procedures. Manages cash flow in assigned bank and performs account postings with accuracy. Maintains knowledge of hotel occupancy status, special events, in-house groups and other situations affecting the front desk's daily operations. Processes guest accounts upon check-out in an efficient and accurate manner. Provides excellent guest service and handles all special requests and complaints not requiring a supervisor or manger until guest is completely satisfied. Operates the PBX switchboard on assigned shift. Utilized property radio system to contact various departments and staff. Responsible for in depth product knowledge, anticipating & delivering on guest's needs, and closing reservations sales. Handle multiple inbound phone calls from guests seeking hotel room or group reservations. Accurately input guest information into Resort computer system. Perform other duties assigned. EDUCATION AND EXPERIENCE High school diploma or GED required. Good communication skills, ability to perform in a fast paced environment. Preferred hospitality experience or minimum 6 months customer service experience. Must be flexible with available shifts.

We are currently looking to hire exceptional customer focused individuals to join our team as Front Desk Attendants within Guest Services. Guest Services Front Desk Attendants will serve as an integral staple in welcoming and assisting our rink guests at City National Arena. Primary Responsibilities: Greets, registers guests in programs, check-in people for skating, assists with requests in an efficient, warm, and friendly manner Sort, log, and sign for incoming mail and messages Records and communicates guests' special requests and problems to the appropriate department and ensures they are addressed in a timely and acceptable manner Answers the City National Arena general line and routes internal and external phone calls in an articulate, friendly manner using prescribed procedures Check the City National Arena voicemail and email Knows general information and pricing of all City National Arena Programs. Also needs to know program beginning and end dates, as well as when sign-ups begin and end for those programs Maintains the cleanliness and organization of the front desk area Will have the opportunity to work in other areas of City National Arena including but not limited to Birthday Party Host/Hostess Key Competencies and Experience: High School diploma or equivalent Highly organized and detail-oriented and able to thrive in a fast-paced, intense environment Exhibit exceptional customer service Excellent verbal and written communication skills Ability to demonstrate a flexible can-do attitude Self-starter, pro-active, highly motivated Schedule Overview:The schedule may vary. Candidates must be prepared to work nights, weekends and holidays.Our Culture: No Ego, 'We' not 'Me' approach to everything we do Positive Energy Relentless work ethic Always advance We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Full-time Description At Boomtown Casino Hotel, our mission is to provide an environment for our team members where they want to be, and where they want to stay! Our goal is to hire and retain individuals who want to grow within the company while building and maintaining lifelong friendships with fellow team members and guests. Whether it's back of the house, front of the house, management or at an executive level, we are one team, working together to create memorable experiences in a fun, friendly and professional workplace. Front Desk Agent shift available: The hotel front desk agent performs all services necessary for hotel registration including greeting guests, assigning rooms, checkouts and receipt of payment. Must be 21+ and able to obtain/maintain a gaming card. You'd make a great front desk agent if you: Consider yourself a “people person,” and enjoy meeting others. Love working as a team and appreciate the chance to collaborate. Understand how to create a great guest service experience. Have a focus on quality and take pride in your work Are open to learning new things (especially the latest property promotions and events!) Can keep cool and calm in a fast-paced, energetic work environment. Have excellent communications skills. Benefits: We offer a very competitive benefits package including health, dental, vision, life and PTO, Best Western hotel discounts, 50 cents off the gallon at Chevron, property outlet discounts, free concert tickets, lots of free fun activities for team members and their families, just to name a few. FREE EMPLOYEE MEAL per shift! Requirements Must be 21 years of age. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Referral program Vision insurance Schedule: 8 hour shift Day shift Holidays Monday to Friday Weekend availability Salary Description 15.00-17.00 DOE

Join Our Team as a Guest Service Representative! Are you great with numbers, love working with people, and thrive in a fast-paced environment? We're looking for dependable and detail-oriented individuals to join our Cage team! As a Cage Cashier/Guest Service Rep, you'll be at the heart of the action; handling transactions, assisting guests, and ensuring accuracy while delivering top-notch service. What You'll Do: Provide friendly and professional service while making change, cashing out E-tickets, and processing slot payouts. Support our team by issuing banks to employees and departments. Accurately complete key transactions in accordance with Gaming regulations. Sign up and assist Rewards Members by explaining benefits, promotions, and perks. Keep cool under pressure and maintain composure in a busy environment. Take on additional tasks as needed to support the Cage and our guests. Qualifications Education and Experience: High School Diploma and/or GED required. Must have previous experience in handling cash. Knowledge of Title 31 requirements while enforcing gaming policies and procedures. Additional Requirements: Must be 21 years of age or older. Must be able to work independently and unsupervised. Must be able to use a 10 key and have strong computer skills. Basic knowledge of S.D.S, or Casino Market Place is a plus. Excellent verbal and written communication skills. Ability to deal with inebriated customers in a courteous manner. Flexibility to work varied shifts, including weekends and holidays, with variable overtime. Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights, and dust. Required Work Cards Registration with Gaming Control Board. Machinery, Work Equipment, Programs, Software, Hardware Used None

Job Description Responsible for closing out the daily work transactions of the front office personnel to ensure that all cash and credit card payments balances with the guest ledger postings. ESSENTIAL DUTIES AND RESPONSIBILITIES Oversees the operations of the Front Desk in the absence of the Hotel Manager. Checks and compiles all Front Desk Clerks shift transaction reports. Reconciles and balances all daily cash transactions of the Front Desk. Sees to it that all transactions are posted in the guest ledgers. Reconciles and balances all credit card transactions and reconciles against the guest ledgers. Prints out all accounting reports needed in auditing procedures. Pre-registers incoming guests and cancels pre-registered guests that did not register on required date. Posts room and tax to all in-house guest room accounts. Compiles data and prepares reports to distribute to Hotel Management, the Executive Team, and the Corporate Team. Sees to it that the Front Desk office is kept neat and clean at all times. Performs Front Desk Clerk duties as needed, providing guests with a warm, friendly, and welcoming experience. Performs other duties as may be assigned by the Hotel Manager or VP of Hotel Operations. SUPERVISORY RESPONSIBILITIES None QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required All Employees must be knowledgeable to all Company policies and procedures, including fire and safety regulations. 21 years of age, proof of authorization/eligibility to work in the United States. Money handling experience preferred. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED) Must have at least one (1) year related experience and/or training. Knowledge of LMS preferred LANGUAGE SKILLS Must be able to effectively communicate in English. Ability to read and comprehend written instructions, procedures and memos. Ability to write routine reports; ability to speak effectively after groups of customers or employees of the organization. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. COMPUTER SKILLS Must have Microsoft Office experience and basic computer skills. Ability to retain and navigate through several computer applications. This job posting is intended to describe the general nature of this position. It is not intended to be an exhaustive list of all responsibilities, duties and skills required. Employee benefits may vary by location, position, length of service and employment status. Final candidates will be required to complete a drug test and background check. Many positions will require a state gaming license. Affinity Gaming is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status. #ZRPRM

Full-time Description At Maverick we love the casino business, we love serving guests, and we love having fun together. We are looking for people, great people , that are ready to treat guests and each other with respect and make each day at work fun. Mav·er·ick: Someone who plays by their own rules. /'mav(?)rik/ (noun) Pay Range : $13 -$16 per hour +tips *Housing options available after 90 days* The Slots Guest Service Representative provides friendly, courteous and efficient service to customers in assigned area(s); through teamwork with floor cashiers, ensure prompt response to all customers' needs. Works between Maverick and Gold Country. ESSENTIAL JOB FUNCTIONS: Safeguards company assets at all times. Circulates about the slot machine area assigned. Through teamwork in assigned areas, ensures good customer service and prompt response to customer needs at all times. Prepare or approves all slot payout vouchers for fills and jackpots. Assists in resolving all customer disputes. Observes strict confidence in regards to company related matters. Makes minor repairs and adjustments to slot machines as needed. Cleans interior/exterior of slot machines. Answers customer complaints and questions regarding slot machines within his/her authority and ability to do so. For level 2 - Exceptional attitude & service. Ability to process jackpots on JDUs without assistance. Can perform minor repairs (bill jams, machine resets, etc.). Basic knowledge of Play Maverick loyalty program. Basic knowledge of game offerings. For level 3 - Meets all Level 2 criteria. Basic knowledge of MICS. Thorough knowledge of Play Maverick loyalty program. Excels with club enrollments. Able to properly train new hires. Advanced knowledge of game product, mechanics, and payouts. For level 4 - Meets all Level 3 criteria. Expert on jackpot processing, loyalty club, example for excellent customer service, proven loyalty and champion of the company. Create a friendly atmosphere for guests and coworkers Performs related and/or other duties as required. Requirements Be 21 years of age. High School graduate or GED Ability to obtain and maintain State of Nevada Gaming Card. Be able to work in a standing position for long periods of time (up to 8 hours). Ability to perform assigned duties with attention to detail, speed, accuracy, follow through, courtesy, cooperativeness and work with a minimum of supervision. Outgoing personality, positive attitude strong communication skills, and pleasant/clean appearance. This position typically works verity of shifts, including weekend and holidays. Ability to satisfactorily communicate in English with guests, co-workers and management to their understanding. Possess basic math skills and have the ability to handle money. Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 40 lbs. Punctuality and regular and reliable attendance. Honesty and Integrity Team Members Will Enjoy: • Paid Time Off • Flexible schedules • Medical, Vision, and Dental insurance • Short-Term/Long-term Disability Insurance • Education Reimbursement up to $5,250 annually • 401k plan • Employee meal discount program • And more! Maverick Gaming™, based in Kirkland, Washington, is a young gaming company with over 3,000 dedicated team members. Maverick Gaming owns and operates a portfolio of 31 properties across Nevada, Washington, and Colorado with over 1,800 slot machines, 350 table games, 1,020 hotel rooms, and 30 restaurants. Founded in 2017 by industry veterans Eric Persson and Justin Beltram, Maverick Gaming™ takes a bold approach to a classic pastime. With an all-star leadership team from some of the largest gaming brands spanning markets the world, Maverick is dedicated to delivering the best possible gaming experiences for every kind of player while enforcing strict problem gambling policies as a community partner. Created by gamblers, for gamblers. Salary Description $13 - $16 + tips /DOE