Branch Office Administrator
Office assistant job in Amherst, NH
Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team. At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Client Support Team Professional role, you are a critical member of that team along with the financial advisor. You are the first voice a client hears when they call on the phone - the first face they see when they walk in the door. You have many responsibilities, but the most important is getting to know your clients so well that you not only help them identify their problems - you see them coming a mile away. You and your financial advisor are essential in working together to help your clients achieve their most cherished financial goals.
Job Overview
Position Schedule: Full-Time
Branch Address: 12 Middle St, Amherst, NH
This job posting is anticipated to remain open for 30 days, from 19-Dec-2025. The posting may close early due to the volume of applicants.
If you find yourself looking for a fulfilling career, the Branch Office Administrator (BOA) role may be the right opportunity for you. BOAs team up with financial advisors to help clients achieve their long-term financial goals. The primary role of the BOA is to provide administrative support to a financial advisor or a team of multiple financial advisors. We're proud to serve over nine million clients. Our BOAs are a valued part of the client support team, and we credit much of our success to their unique experiences and professional backgrounds. We value different viewpoints to help achieve results.
Role Summary:
As a Branch Office Administrator, you'll be a vital part of our team, providing seamless support to our clients. You'll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience. This is a fantastic opportunity to grow your career in a dynamic and rewarding environment.
We'll give you the support you need. Our team will be there every step of the way, providing:
Comprehensive 6-month training including an experienced peer to help mentor you
A wide support network that extends from your branch office to your region to the home office
You'll often work independently but will have a team of thousands backing you every step of the way
Can you see yourself...
Delivering exceptional personalized service to ensure clients feel understood and informed
Taking an active role in the annual business planning process to assist in developing strategies for the upcoming year
Actively listen for situations in the clients' lives that may indicate a need for additional services
Driving marketing activities such as planning and executing events
You can also expect...
A culture of continuous improvement and professional development reflecting a respect for individuals and their unique contributions
An inclusive environment where everyone's different viewpoints are valued and help to achieve results.
We recognize individual efforts through a rewards program that promotes a long-term career, your financial security and you and your family's well-being
Full-time Associates receive the following benefits:
Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.
You'll be competitively compensated...
Edward Jones believes in a human centered approach as we partner for positive impact, to improve the lives of our clients, colleagues, and communities.
Edward Jones is based on a legacy of partnership and as a privately held firm we share the success with our associates through various discretionary and variable compensation programs, which includes bonus opportunities based on branch and firm profitability, along with individual performance.
The hiring minimum and maximum range shown below is a subset of the total pay range. There is also an opportunity for merit-based salary increases as you progress in the BOA role.
Hiring Minimum: $26.10
Hiring Maximum: $27.74
Read More About Job Overview
Skills/Requirements
What skills would make you a successful BOA?
Analytical Thinking
Attention to Detail
Adaptability
Conversational Skills
Digital Tool Utilization
Team Collaboration
Role Requirements
Client Service: Provide exceptional service to clients via inbound and outbound calls, email, and in-person interactions. Respond to inquiries, resolve issues, and ensure an exceptional experience. Develop and maintain strong relationships with clients, referral sources, and internal client support team members.
Account Management: Aptitude to learn and understand the financial services industry. Includes account opening, handling account transfers and other requests at the direction of the financial advisor. Process account transactions, prepare documentation, and maintain accurate client records.
Administrative & Operational Support: Strong ability to work independently at the direction of the financial advisor. Handle various administrative tasks, including scheduling appointments, preparing materials for client meetings, managing correspondence and supporting marketing initiatives. Streamlining processes with updating SOPs and strategically execute on the branch business plan.
Technology: Strong computer literacy with willingness to learn new technology and programs such as MoneyGuide, Salesforce, Microsoft Office products and other firm-provided software.
Read More About Skills/Requirements
Awards & Accolades
At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.
Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones
Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones
Read More About Awards & Accolades
About Us
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our Purpose, Inclusion and Citizenship Report.
¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
Senior Branch Office Administrator
Office assistant job in Bedford, NH
Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team. At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Client Support Team Professional role, you are a critical member of that team along with the financial advisor. You are the first voice a client hears when they call on the phone - the first face they see when they walk in the door. You have many responsibilities, but the most important is getting to know your clients so well that you not only help them identify their problems - you see them coming a mile away. You and your financial advisor are essential in working together to help your clients achieve their most cherished financial goals.
Job Overview
Position Schedule: Full-Time
Branch Address: 170 South River Road Unit 2&3, Bedford Court Building 2, Bedford, NH
This job posting is anticipated to remain open for 30 days, from 05-Dec-2025. The posting may close early due to the volume of applicants.
If you find yourself looking for a fulfilling career, the Senior Branch Office Administrator (Sr. BOA) role may be the right opportunity for you. The Sr. BOAs team up with financial advisors to help clients achieve their long-term financial goals. The primary role of the Sr. BOA is to provide administrative support to a financial advisor or a team of multiple financial advisors. We're proud to serve over nine million clients. Our Sr. BOAs are a valued part of the client support team, and we credit much of our success to their unique experiences and professional backgrounds. We value different viewpoints to help achieve results.
Role Summary:
As a Sr. Branch Office Administrator, you'll be a vital part of our team, providing seamless support to our clients. You'll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience. This is a fantastic opportunity to grow your career in a dynamic and rewarding environment.
We'll give you the support you need. Our team will be there every step of the way, providing:
Comprehensive 6-month training including an experienced peer to help mentor you
A wide support network that extends from your branch office to your region to the home office
You'll often work independently but will have a team of thousands backing you every step of the way
Can you see yourself...
Delivering exceptional personalized service to ensure clients feel understood and informed
Taking an active role in the annual business planning process to assist in developing strategies for the upcoming year
Actively listen for situations in the clients' lives that may indicate a need for additional services
Driving marketing activities such as planning and executing events
You can also expect...
A culture of continuous improvement and professional development reflecting a respect for individuals and their unique contributions
An inclusive environment where everyone's different viewpoints are valued and help to achieve results.
We recognize individual efforts through a rewards program that promotes a long-term career, your financial security and you and your family's well-being
Full-time Associates receive the following benefits:
Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.
You'll be competitively compensated...
Edward Jones believes in a human centered approach as we partner for positive impact, to improve the lives of our clients, colleagues, and communities.
Edward Jones is based on a legacy of partnership and as a privately held firm we share the success with our associates through various discretionary and variable compensation programs, which includes bonus opportunities based on branch and firm profitability, along with individual performance.
The hiring minimum and maximum range shown below is a subset of the total pay range. There is also an opportunity for merit-based salary increases as you progress in the Sr. BOA role.
Hiring Minimum: $26.10
Hiring Maximum: $28.25
Read More About Job Overview
Skills/Requirements
What skills would make you a successful Sr. BOA?
Analytical Thinking
Attention to Detail
Adaptability
Conversational Skills
Digital Tool Utilization
Team Collaboration
Role Requirements
5+ years of related financial services, banking, or legal experience plus demonstration of job progression/responsibility
Client Service: Provide exceptional service to clients via inbound and outbound calls, email, and in-person interactions. Respond to inquiries, resolve issues, and ensure an exceptional experience. Develop and maintain strong relationships with clients, referral sources, and internal client support team members.
Account Management: Aptitude to learn and understand the financial services industry. Includes account opening, handling account transfers and other requests at the direction of the financial advisor. Process account transactions, prepare documentation, and maintain accurate client records.
Administrative & Operational Support: Strong ability to work independently at the direction of the financial advisor. Handle various administrative tasks, including scheduling appointments, preparing materials for client meetings, managing correspondence and supporting marketing initiatives. Streamlining processes with updating SOPs and strategically execute on the branch business plan.
Technology: Strong computer literacy with willingness to learn new technology and programs such as MoneyGuide, Salesforce, Microsoft Office products and other firm-provided software.
Read More About Skills/Requirements
Awards & Accolades
At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.
Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones
Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones
Read More About Awards & Accolades
About Us
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our Purpose, Inclusion and Citizenship Report.
¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
Non-profit Mailroom Clerk
Office assistant job in Manchester, NH
Innovairre - WE HELP PEOPLE WHO HELP PEOPLE We make great things happen for some of the world's most vibrant organizations. We are the worldwide leader in non-profit fundraising. The company serves more than 500 marketing agencies, non-profit organizations, and commercial clients, with 4000+ employees working across five different continents and 28 countries around the world. Our direct marketing services deliver results utilizing our in-house production, design capabilities, data and digital expertise, and fully integrated approach producing timely and cost-efficient direct mail packages for our worldwide clients.
Location: 528 Route 13, Milford, NH 03055
See what our Milford New Hampshire employees have to say about our Donation Processing Business!
Mailroom Clerk/Donation Processor:
Do you like working in a fast-paced, production/office-like environment without the stress of being on your feet!? We currently have multiple openings pat time 1st shift. Work supporting nonprofit organizations in our Milford, NH office.
Benefits include paid time off, as well as paid holidays.
We currently have the following hours available:
Full time (2nd Shift) 4:00pm-12:00am
We will train you, no experience needed!
Responsibilities:
Opens and scans mail that comes in from our nonprofits.
Learns and operates a Mail Opening Machine - on the job training! Easy to learn!
Reports mail issues and/or equipment problems to your supervisor.
Maintains accurate piece count and reports daily to the supervisor.
Meets production goals effectively to satisfy the deadlines of our clients while upholding a high level of quality and commitment to Innovairre.
EEO Statement
We are an equal opportunity employer. We recruit, employ, train, compensate, and promote regardless of race, religion, color, national origin, sex (including pregnancy and gender identity), sexual orientation, transgender status, disability, age, family or marital status, genetic information, military or veteran status, and other protected status as required by applicable law. At our Company, we have a clear vision: to foster and maintain a supportive and cooperative workplace that celebrates uniqueness and advances equity. We pride ourselves on helping people help people, and we know our company runs on the hard work and dedication of our passionate and creative employees. Diversity, Equity, and Inclusion is more than a commitment at our Company--it is in everything that we do.
Benefits
We are an equal opportunity employer. We recruit, employ, train, compensate, and promote regardless of race, religion, color, national origin, sex (including pregnancy and gender identity), sexual orientation, transgender status, disability, age, family or marital status, genetic information, military or veteran status, and other protected status as required by applicable law. At our Company, we have a clear vision: to foster and maintain a supportive and cooperative workplace that celebrates uniqueness and advances equity. We pride ourselves on helping people help people, and we know our company runs on the hard work and dedication of our passionate and creative employees. Diversity, Equity, and Inclusion is more than a commitment at our Company--it is in everything that we do.
Front Office Associate
Office assistant job in Chelmsford, MA
RAYUS Radiology, formerly Center for Diagnostic Imaging and Insight Imaging, is looking for a Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Front Office Associate, you will be responsible for providing services to patients and referring professionals by answering phones, scheduling appointments, greeting and registering patients in a cheerful, professional, and sincere manner, and performing other duties as assigned.
This is a PRN position working various Days/Evenings/Weekends.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(55%) Registration
Greets and checks-in patients scheduled for imaging services; registers demographic information and processes payment plans and copays
Answers phones and handles calls in an efficient and friendly manner
Fields calls appropriately for center associates
Acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information
Maintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean up
Orders office supplies as needed
Maintains supply of patient information sheets
Pushes imaging via electronic interfaces
Completes confirmation calls and provides preparation instructions to patient
Faxes reports, billing information, and medical release forms as requested
(20%) Insurance
Verifies patient's insurance
Pre-certifies all exams with patient's insurance company
Obtains insurance authorization
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following Company guidelines
(20%) Scheduling
Arranges transportation, interpreters, and hotel accommodations for patients when appropriate
Enters and submits patient exam orders
Verifies orders match exam schedules
Schedules referrals and ensures proper authorizations are obtained
Schedules walk-in patients
Processes requests for image orders and CDs from referring physicians and patients
Maintains an up-to-date and accurate database on all current and potential referring physicians
(5%) Performs other duties as assigned
Transitional Assistant - Per Diem, Part-time, Full-time
Office assistant job in Gardner, MA
Job Description
Our Mission: Is to provide home care service with love; to enhance the quality of living through our attentive yet subtle style of care; to maintain their dignity and their independence while serving their needs with honor and integrity. After all, it is their home!
The Transitional Assistant Program Manager will oversee participants transitioning from skilled nursing facilities to community living with appropriate supports. These services assist adults with developmental disabilities, individuals who are blind or visually impaired, and adolescents with brain injury. The TA Coordinator will assist in the execution of service plans designed to develop, maintain, and/or maximize the participant's independent functioning in self-care, physical and emotional growth, socialization, communication, and vocational skills.
Requirements:
Have a college degree (preferably in a human service field), plus experience in providing community-based services to individuals with disabilities; or at least 2 years comparable, community-based, life or work experience providing services to individuals with disabilities and/or persons 65 years or older
Valid driver's license, clean driving record, and a reliable clean, insured vehicle that has had manufacturer's recommended scheduled services and transports client as appropriate.
Ability to work flexibly to meet the occasional requirements to work outside normal hours.
Maintain confidentiality of sensitive information
Utilize effective time management techniques to ensure tasks are prioritized, and deadlines are met.
Complies with State/Federal regulatory acts and agency policies.
Respect and maintain client confidentiality at all times.
Reports concerns of client abuse or neglect.
Refrains from discussing personal problems, concerns, or opinions with clients, or client representatives.
Can communicate effectively in the language and communication style of the Participant to whom they provide services and his or her family.
Preferred Bilingual candidates
Responsibilities:
Leadership/Management
Serving as a point person for new referrals, performing an additional intake in order to properly assign TA Coordinators by caseload and skill sets.
Assisting in the recruitment, training and onboarding of new TA Coordinators.
Reviewing TA Coordinator caseloads and having regular meetings to review participants.
Reviewing team TA plans and provide recommendations.
Reviewing team billable hours and provide guidance for maximization.
Serving as the Guardian Angel Ambassador/Liaison in asking questions and seeking guidance from MassAbility.
Leading TA team meetings providing an agenda, ensuring participation and focusing on challenges, successes, new program information and resources and company initiatives.
Assisting in refining and creating necessary documents and processes.
Focusing on benchmarks such as HSE bonuses and conversion rates for ongoing Guardian Angel services.
Performing business development by identifying new referral opportunities, arranging meetings and regular follow-up and relationship management.
Identify training opportunities to maintain and improve TA service-related knowledge.
Assisting in the evolution of this new role.
Ensuring billing preparation is completed by company deadlines.
Providing problem solving support to TA Coordinators.
Operational
Maintaining a small participant caseload.
Following MassAbility policies, procedures, and reporting in a timeframe manner
Assisting with housing search (interviews and tours), voucher, and housing applications
Assisting with core documents applications required by housing authorities, such as an ID or Social Security Card
Setting up apartments as preferred by participants.
Maintaining active communication with MassAbility, ASAP and SNF case managers with updates on participants and attending transition meetings prior to participant discharge
Tracking and documenting direct services, housing application, shopping expenses and all communications related to participants.
Coordinating with MassAbility. CM on home modifications needs
Initiating home assessments on housing space for suitable housing goods and furnishing
Purchasing furniture, housing goods and all essential items based on Participant preferences.
Setting up utilities services as needed
Adequately updating service activity log, and submitting reimbursements in a timely fashion.
To assist in the development of information concerning care plans.
Arranging transportation under TA plan
Identify opportunities for SNF education on other services beneficial to all resident types provided by Guardian Angel.
Hourly Pay: $25 - $28
Respond now with resume or give Leisy a call at ************ for more information!
Get started as soon as next week!
Guardian Angel Senior Services is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information.
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Front Desk Coordinator - Manchester/Nashua, NH
Office assistant job in Manchester, NH
Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
The Opportunity: Part Time - Flexible Schedule
Options to work in specific clinics and flexibility as to days or hours worked
Salary $16 - $18/hr
Holiday Pay
Bonus Potential
M-F Mornings 10am-2pm, Afternoons 2:45-7pm
Saturdays 10am-4pm
What we are looking for in YOU and YOUR skillset!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. *BONUS*
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
Auto-ApplyMedical Office Assistant
Office assistant job in Bedford, NH
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
Are you an experienced Medical Office Assistant looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the position for you!
Daily Responsibilities:
• Assist in monitoring utilization of medical services to assure cost effective use of medical resources through processing prior authorizations
• Initiate authorization requests for outpatient and inpatient services in accordance with the prior authorization list. Route to appropriate staff when needed.
• Verify eligibility and benefits
• Answer phone queues and process faxes within established standards
• Data enters authorizations into the system.
Hours for this Position:
• Monday-Friday; 8AM-5PM
• Pay rate:: $15-$18 per hour
Advantages of this Opportunity:
• Competitive salary, negotiable based on relevant experience
• Benefits offered, Medical, Dental, and Vision
• Fun and positive work environment
Qualifications
• High school diploma
• Medical terminology knowledge
• Reliability- need to have own means of transportation- not public transportation
• Friendly/bubbly personality
• Understanding of the referral/ prior authorization process
• Medical assistant or LPN (if LPN pay is higher)
Additional Information
Interested in being considered?
If you are interested in applying to this position, please contact (Katleen Angala, 321-445-8243) and click the Green I'm Interested Button to email your resume.
Office Coordinator (Part-Time)
Office assistant job in Nashua, NH
Job Description
Crown Uniform is looking to add an Office Coordinator to our growing team!
About the Role
We are seeking a highly organized and detail-oriented Office Coordinator to provide essential administrative support to the service department management team and route service representatives. This is a part-time position, 20-25 hours per week, at $20/hour. Hours are flexible between 9:00 AM - 2:00 PM, making this an excellent opportunity for someone seeking work-life balance while contributing to a productive and welcoming workplace.
Key Responsibilities
Provide office support to the service department management team and route service reps.
Manage office supplies, including inventory and ordering.
Print and distribute invoices, packing notes, past-due account information, and other materials.
Handle internal and external communications, including emails and phone calls.
Post various reports, customer surveys, sample attempts, and other pertinent information.
Assist Accounts Payable when necessary.
Assist managers in organizing the dock, if needed.
Support onboarding, recordkeeping, and other administrative tasks as assigned.
Oversee facility operations to ensure the office is clean, safe, and well-maintained.
Handle confidential information with discretion.
Qualifications
High school diploma or equivalent
2+ years of experience in an administrative, office management, or coordinator role.
Strong organizational skills and attention to detail.
Excellent communication skills, both verbal and written.
Proficiency in Outlook, Word, Excel, and PowerPoint.
Positive attitude, with the ability to work independently and in a team environment.
What We Offer
$20/hour, part-time schedule (20-25 hours/week).
Flexible working hours between 9:00 AM - 2:00 PM.
A supportive and collaborative work environment.
Front Desk Receptionist - Behavioral Health
Office assistant job in Fitchburg, MA
JOIN THE CHC FAMILY! Community Health Connections (CHC) is a multi-site, non-profit health care center offering urgent care, primary family medical and pediatric care, preventative and restorative dental care, oral surgery, behavioral health services for children and adults, and substance use disorder treatment, and specialty services including optometry eye care, optical shop, acupuncture, nutrition consultations and podiatry. CHC is mission-driven, providing compassionate, quality health care regardless of income or health insurance status. CHC has five sites within Fitchburg, Gardner and Leominster with decades of experience as a Federally Qualified Health Center (FQHC), serving 36 communities in North Central Massachusetts
Under the general supervision of the Director and Behavioral Health Coordinator the BH Department Reception/Front Desk manages the arrival and departure of patients seeking behavioral health and Optometry services at the CHC Family Health Center Behavioral Health Department. Key responsibilities include providing excellent quality Behavioral Health services, receiving patients, updating patient information, booking appointments, and providing assistance in managing the Behavioral Health Department waiting area.
Major responsibilities:
* Receives and directs incoming patients
* Provides excellent quality Behavioral Health Services
* Reviews and updates patient information related to demographics and insurance
* Follows established health center protocol for the check-in, encounter form production, and check-out
* Assists walk-in and Open Clinic patients with obtaining appointments and/or picking up prescriptions or completed forms if applicable
* Places reminder calls to patients with upcoming appointments
* Follows established health center protocol for daily cash reconciliation
* Schedules walk-in appointments and assists in managing Open Clinics
* Schedules patient appointments according to established protocol
* Provides coverage to Mental Health Medical Records as needed
* May also assist with Interpreting for Mental Health patients
Minimum Qualifications:
* High School Diploma or GED, Associate Degree in secretarial science or equivalent preferred
* Spanish language fluency and ability to be trained in Mental Health interpreting a plus
* Work experience in a similar behavioral health office environment preferred
* Knowledge of insurance regulations for Mental Health Services required.
* Knowledge of basic medical terminology and willingness to learn Mental Health terminology
* Computer skills for accurate data entry
* Ability to work independently
* Demonstrated interpersonal and teamwork skills required
* Demonstrated written and verbal communication skills in English
We offer competitive pay and excellent benefits including bonuses, paid time off (vacation, sick, personal and 10 holidays), health, dental, life, vision, 401K, and more!
Front Desk Receptionist
Office assistant job in Londonderry, NH
About the Company
CardioOne partners with independent cardiologists to provide innovative solutions that improve patient outcomes and reduce costs. Our value-based cardiology care solutions help our physician partners thrive in the shift to value-based care. CardioOne offers a magnificent work environment, good working conditions, and competitive pay. We offer medical, dental, vision, and a 401k plan w/match to benefit eligible employees. We offer PTO (Personal Time Off) and sick time to full-time employees. We take pride in creating a culture of employee engagement that translates into an exemplary patient experience. Join us in our mission to positively impact US cardiology.
About the Job
At our rapidly growing practice, Cardiovascular Specialists of New England, we are seeking a highly motivated Front Desk Receptionist to join our team! The Front Desk Receptionist serves as the first point of contact for patients and visitors, providing exceptional customer service and administrative support to ensure the smooth operation of the office. The receptionist is responsible for managing appointments, coordinating patient inquiries, maintaining accurate records, and assisting in various administrative tasks. You will report directly to the Office Manager.
What you'll do:
Warmly greet patients and visitors as they arrive
Oversee front desk operations of the New Hampshire office
Assist with the check-in process, verifying patient information and insurance details
Manage the appointment calendar using scheduling software, ensuring optimal time utilization and minimizing patient wait times
Coordinate appointments for new and returning patients and reschedule or cancel them when needed
Answer incoming phone calls and respond to emails in a courteous and professional manner
Address patient inquiries, provide information about services, and assist with prescription refill requests
Collect and update patient demographic and insurance information accurately
Verify insurance coverage and ensure necessary documentation is complete
Maintain and update patient records, ensuring accuracy and confidentiality
Organize and file medical documents, test results, and correspondence
Keep the waiting area clean and organized, ensuring patients are comfortable while waiting
Monitor the flow of patients in the waiting area and inform medical staff of any delays or emergencies
Enter patient information, appointments, and other relevant data into the office's electronic health records (EHR) system to maintain accurate and up to date records
Work closely with medical staff, nurses, and other administrative personnel to ensure a seamless patient experience
Maintain patient confidentiality and adhere to privacy regulations, such as HIPAA
Handle patient concerns and complaints in a professional and empathetic manner
What you'll need:
High school diploma or equivalent; additional education or medical office certification is a plus
Proven experience as a receptionist or in a customer service role, preferably in a healthcare setting
Familiarity with medical terminology and procedures
Strong interpersonal and communication skills
Proficiency in using scheduling software, electronic health records (EHR) systems, and basic office software (e.g., Microsoft Office)
Excellent organizational skills and attention to detail
Ability to multitask and handle a fast-paced environment
Empathetic and patient-focused approach
Professional appearance and demeanor
Athena experience preferred
Work Location:
You will work out of the Londonderry, New Hampshire office.
Additional Information
Full-time range of $20-$21 per hour plus medical, dental, and vision along with a matching 401K. We offer 12 days paid time off (vacation and sick time) and 8 paid federal holidays.
Auto-ApplyFront Desk Receptionist
Office assistant job in Londonderry, NH
About the Company
CardioOne partners with independent cardiologists to provide innovative solutions that improve patient outcomes and reduce costs. Our value-based cardiology care solutions help our physician partners thrive in the shift to value-based care. CardioOne offers a magnificent work environment, good working conditions, and competitive pay. We offer medical, dental, vision, and a 401k plan w/match to benefit eligible employees. We offer PTO (Personal Time Off) and sick time to full-time employees. We take pride in creating a culture of employee engagement that translates into an exemplary patient experience. Join us in our mission to positively impact US cardiology.
About the Job
At our rapidly growing practice, Cardiovascular Specialists of New England, we are seeking a highly motivated Front Desk Receptionist to join our team! The Front Desk Receptionist serves as the first point of contact for patients and visitors, providing exceptional customer service and administrative support to ensure the smooth operation of the office. The receptionist is responsible for managing appointments, coordinating patient inquiries, maintaining accurate records, and assisting in various administrative tasks. You will report directly to the Office Manager.
What you'll do:
Warmly greet patients and visitors as they arrive
Oversee front desk operations of the New Hampshire office
Assist with the check-in process, verifying patient information and insurance details
Manage the appointment calendar using scheduling software, ensuring optimal time utilization and minimizing patient wait times
Coordinate appointments for new and returning patients and reschedule or cancel them when needed
Answer incoming phone calls and respond to emails in a courteous and professional manner
Address patient inquiries, provide information about services, and assist with prescription refill requests
Collect and update patient demographic and insurance information accurately
Verify insurance coverage and ensure necessary documentation is complete
Maintain and update patient records, ensuring accuracy and confidentiality
Organize and file medical documents, test results, and correspondence
Keep the waiting area clean and organized, ensuring patients are comfortable while waiting
Monitor the flow of patients in the waiting area and inform medical staff of any delays or emergencies
Enter patient information, appointments, and other relevant data into the office's electronic health records (EHR) system to maintain accurate and up to date records
Work closely with medical staff, nurses, and other administrative personnel to ensure a seamless patient experience
Maintain patient confidentiality and adhere to privacy regulations, such as HIPAA
Handle patient concerns and complaints in a professional and empathetic manner
What you'll need:
High school diploma or equivalent; additional education or medical office certification is a plus
Proven experience as a receptionist or in a customer service role, preferably in a healthcare setting
Familiarity with medical terminology and procedures
Strong interpersonal and communication skills
Proficiency in using scheduling software, electronic health records (EHR) systems, and basic office software (e.g., Microsoft Office)
Excellent organizational skills and attention to detail
Ability to multitask and handle a fast-paced environment
Empathetic and patient-focused approach
Professional appearance and demeanor
Athena experience preferred
Work Location:
You will work out of the Londonderry, New Hampshire office.
Additional Information
Full-time range of $20-$21 per hour plus medical, dental, and vision along with a matching 401K. We offer 12 days paid time off (vacation and sick time) and 8 paid federal holidays.
Auto-ApplyMedical Office Assistant
Office assistant job in Peterborough, NH
Our client located in Peterborough, NH is looking for a Medical Office Assistant to join their team! • High School Diploma/GED • 1+ year experience in medical office setting • Previous medical receptionist experience preferred
• Good computer and accurate typing skills
• Microsoft Office Suite proficiency required
• Must possess positive attitude and enjoy working in a team environment
• Professional written and verbal communication skills
• Ability to work effectively in a high stress environment
• Ability to work efficiently, good time management and organizational skills
• Pleasant customer service demeanor
• Must understand scheduling protocols
• Ability to maintain confidential information
Benefits you will receive as the Medical Office Assistant:
• Direct hire position
• Full time schedule Monday - Friday
• $20-$25/hour depending on skills and experience
• Health/dental/vision/disability/life insurance
• 403b retirement plan
• Tuition reimbursement and scholarship opportunities
• Free gym membership
• Generous paid time off and holidays
As the Medical Office Assistant your duties will include:
• Answer/screen/direct incoming calls promptly in a polite, professional manner
• Greet and direct patients/visitors, assist with questions as appropriate
• Schedule appointments
• Maintain neat and clean reception area
• Provide efficient access to charts for staff, pull charts and ensure updated accurate information
• Collect payments or insurance information from patients
• Make appointment reminder calls to patient
• Register new patients, verify insurance
• Electronic and paper file maintenance
• Assist with treatment equipment cleaning/maintenance
• Collaborate with other departments to meet objectives
• Adhere to company safety policies
• Other duties as requested
Do you thrive in a busy workplace and have the skills and qualifications for this opportunity? Apply today! To apply for this position, please email your resume to ****************, call ************ or apply online at ***************
We are here to help! For your convenience, Masiello Employment Services offers phone & video interviews/meetings. We can't wait to virtually meet you!
MAS603
Easy ApplyFront Desk Receptionist
Office assistant job in Rochester, NH
Job Description
Join Our Visionary Team as a Front Desk Receptionist at Rochester Eye Care Associates!
Are you ready to be the welcoming face and the heartbeat of a cutting-edge optical experience? Rochester Eye Care Associates is on the lookout for a vibrant and customer-centric Front Desk Receptionist to join our dynamic team in Rochester, NH!
Benefits include:
Simple IRA with company match
Paid time off (PTO) and paid holidays
Eyewear benefits
Employee health insurance
What We Offer:
Competitive Pay: $15-$19 / Hour
No weekend hours: Enjoy a healthy work-life balance
Career Growth: Paid training and ongoing support
Team Vibe: Collaborative, relaxed atmosphere with people who love what they do
Innovative Environment: Experience the newest optical innovations and eyewear styles.
What We're Looking For:
We are seeking a candidate with experience in optical or healthcare billing and coding who is passionate about providing exceptional customer service. Attention to detail, strong organizational skills, and a positive attitude are key to success in this role.
If you're ready to be part of a forward-thinking optical experience, we want to hear from you! Apply now for the Front Desk Receptionist position and embark on a career where every day brings new opportunities to enhance the way people see the world.
Your vibrant career at Rochester Eye Care Associates in Rochester, NH starts here!
ResponsibilitiesAs the Front Desk Receptionist, you'll be the first point of contact, setting the tone for an exceptional optical journey. Your responsibilities will include:
Warm Welcomes: Greet and assist patients with a beaming smile, making every visit memorable from the moment they step in.
Efficient Coordination: Seamlessly manage appointments, inquiries, and patient flow to ensure a smooth and streamlined experience.
Administrative Brilliance: Handle phone calls, emails, and paperwork with precision, maintaining an organized and efficient front desk.
Patient Empathy: Demonstrate genuine care and understanding, creating a welcoming atmosphere that extends beyond just great vision.
Required Skills
High School Diploma or GED required.
Experience in billing and coding, optical billing and coding preferable.
Adaptable and flexible with the ability to multitask.
Self-motivated and detail oriented.
Interest in healthcare.
Strong communication skills.
Must present a professional appearance.
Dental Practice Front Office Coordinator.
Office assistant job in Pepperell, MA
Job DescriptionA well-established family dental practice is offering an exciting opportunity for Dental Practice Front Office Coordinator. We are a friendly team of professionals and are seeking a team player with outstanding communication skills , self-motivated, organized, efficient with the ability to handle the daily schedule with a positive attitude. Candidate must be articulate, people-oriented, and able to attend to details.
Hours at this time are: Monday 8-5, Tuesday 10-7; Wednesday 8-1, Thursday 8-5; alternate Fridays and Saturdays 8-1.
Responsibilities include : patient scheduling, general business accounting, efficient communication with patients. Computer skills and a Strong background in Dental Insurance breakdown of benefits, co-insurances, deductibles, billing and collections.
Treatment plan presentation experience is preferred.
Knowledge of Eaglesoft software is a plus.
Experience in Dental Field is REQUIRED
Job Location: Pepperell, MA
Salary: negotiable, based on the experience.
Please send us a cover letter and your resume today! We look forward to hearing from you!
Office Assistant II, Gastroenterology, Heywood Medical Group, 40-Hours, Days. Monday & Friday 8:00AM - 4:30PM, Tuesday, Wednesday, Thursday 10:00AM - 6:30PM or Monday - Thursday, 8:00AM - 6:30PM
Office assistant job in Gardner, MA
Overview You Matter Here! Heywood Healthcare values our employees! We offer competitive wages, great benefits and generous earned time off. Come work where you will matter!
Hours: 40-Hour, Days, Monday & Friday 8:00AM - 4:30PM, Tuesday, Wednesday, Thursday 10:00AM - 6:30PM or Monday - Thursday, 8:00AM - 6:30PM
Hourly Rate: $19.00 - $25.07
Job Summary:
Under the direction of the Senior/Practice Manager incumbent is responsible for scheduling surgeries (if applicable) and/or referral and prior authorization processing. As an Office Assistant II, you will utilize administrative/clinical knowledge to schedule appropriate procedures/surgeries per provider's orders. As an Office Assistant II you will act as a Surgical Scheduler to schedule office- based and hospital procedures consistent with the patient's diagnosis and procedure request. Also, must be able to respond to both written and oral correspondences regarding scheduling changes/cancellations in a timely, accurate manner. Individual must be organized, and be able to manage demanding workload with accuracy. See full description below. As an Office Assistant II you will act as a Referral/Prior Authorization Specialist to ensure referrals are scheduled in a timely manner, maintains tracking and appropriate documentation of referrals and authorizations. See full description below.
Responsibilities
Organizational Expectations
Behavioral Attributes:
The following behavioral attributes are required: achievement motivation, concern for order, flexibility, initiative, self-confidence, customer service oriented, interpersonal effectiveness, teamwork, analytical thinking and information seeking.
Essential Functions
Answers telephones, schedules in office appointments, takes messages accurately and routes appropriately
Completes tasks associated with clinical inbox/ practice buckets (personal, practice referral, medical record and others assigned) proficiently and in a timely manner
Completes tasks associated with workflow dashboard (Appointments to be rescheduled, appointment tickers, no shows and others assigned) proficiently and in a timely manner
Arrives patients, verifies all required fields for most current, up to date patient information. Has patient complete appropriate forms, accurately documents information provided by patients in EMR and completes check-in.
Departs patient from office, provides any necessary patient information and schedules appointments in office and outpatient appointments as needed
Collects copays/payments, maintains records and reconciles daily deposits
Verifies insurance coverage and eligibility and negates issues prior to patient visit whenever possible
Performs a variety of clerical functions to support office such as typing, filing, scheduling appointments, making phone calls and related duties as required or directed.
Process incoming faxes and daily mail including barcoding and document processing within EMR.
Schedules and coordinates patient visits and medical procedures, for both inpatients and outpatients
Registers patients utilizing computer-based registration/scheduling system
Processes Medical Records incoming and outgoing according to practice guidelines and regulations
Maintains assigned office and/or clinical supplies. Assures accurate inventory of supplies based on approved levels. Rotates stock as required. Initiates requisitions for re-supply or special items.
Maintains records, reports, logs and other statistical information as required or directed.
SURGICAL SCHEDULER ROLE/RESPONSIBILITIES
Schedules office and hospital based medical procedures, for patients with appropriate provider and time/location slot, utilizing appropriate scheduling codes.
Schedules diagnostic and imaging tests. Schedules office and hospital-based procedures, tests and imaging ensuring available time is utilized to maximum efficiency.
Interfaces with appropriate vendor staff to ensure all necessary equipment will be on site for office and hospital-based procedures.
Interfaces with appropriate hospital staff to ensure a cohesive working relationship in providing patient care services.
Enters notes/special instructions needed for scheduling in EMR.
Effectively utilizes clinical knowledge when determining if appointment is consistent with the diagnosis/indications indicated by the provider.
Completes accurate documentation of informed consent with patients for procedures and surgeries as needed.
Provides accurate, detailed information to patients regarding test preparations, time of patients scheduled arrival, and any other directional information needed; takes appropriate action in responding to questions from patients.
Confirms patient's insurance provider and obtains all necessary prior authorizations or referrals appropriately.
Ensures patients have proper medical clearance and pre-surgical testing as needed.
Completes pre-procedure phone calls and confirms appointment times with patients via telephone
Demonstrates use of quality improvement in daily operations
Ensures completion of assessment for advanced directive, including DNR when applicable
REFERRAL AND PRIOR AUTHORIZATION SPECIALIST
Schedules and coordinates patient referrals to ordered services expeditiously
Establishes a close working relationship with preferred providers to facilitate scheduling
Ensures any necessary paperwork, medical records and insurance referrals are processed and provided to specialty provider in advance of patient appointment
Stays current with insurance referral and prior-authorization requirements
Obtains necessary prior-authorizations for ordered procedures and diagnostic studies as required
Issues patients managed care referrals as required
Has working knowledge of our local network/preferred providers and works with practice providers and PHO to minimize leakage
Closes the referral loop follow up on assigned open orders-results/consults pending
Maintains records, reports, logs and other statistical information as required or directed
Acts as office communications liaison for patients and healthcare providers for referrals and authorizations
Assists in appeals process as directed
Verifies insurance coverage and eligibility
Completes PT-1 forms as required for patient transportation to scheduled services
Completes tasks associated with clinical inbox/practice buckets (personal, practice referral, medical record and others assigned) proficiently and in a timely manner
Thoughtfully communicates with patients regarding scheduled services, accurately providing any necessary information such as date, time, prep, pre-registration requirements, etc. in advance of the appointment
RESPONSIBILITY OF ALL JOB ROLES
Actively participates in quality measure management
Demonstrates use of quality improvement in daily operations
Performs all aspects of patient care in an environment that organizes patient safety and reduces the likelihood of medical/health care errors.
Assists other members of the department as needed
Attends variety of meetings, conferences, and seminars as required or directed
Complies with established departmental policies, procedures, and objectives
Complies with all health and safety regulations and requirements
Respects diverse views and approaches, and contributes in maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors. Attends all H.E.A.R.T trainings
Provide coverage when needed at other locations within Heywood Medical Group.
Completes all Annual Mandatory Education requirements.
All other duties and locations as assigned.
Statement of Other Duties
This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described.
Qualifications
Job Requirements
Minimum Education
High School diploma or equivalent required
Minimum Work Experience
Three (3) year of experience in a medical office preferred
Required Skills
Excellent written and verbal communication skills
Excellent customer service skills
Ability to prioritize tasks in a busy environment
General comfort level with computers/technology and ability to learn programs as needed.
Knowledge of Electronic Medical Records preferred and word processing skills.
Three (3) years of experience in a medical/surgical office preferred.
Preferred knowledge of medical terminology
Must be able to work flexible shifts, some evenings & weekends may be required.
Reliable transportation in order to travel between locations is also required
Functional Demands
Physical Requirements
Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), and handles (seizing, holding, grasping, turning, or working with hands).
Auto-ApplyFSU Undergraduate Work Study Employment - Commuter Affairs Sp 26 - Fitchburg State University
Office assistant job in Fitchburg, MA
The Campus Center, housed within Hammond Hall, has been student-run since 1977 and has grown significantly over the past four decades. Many changes have been made as the needs of our students change and grow. This building, however, still serves its original purpose and offers itself as a place where students can spend time socializing and expanding themselves outside the classroom. Hammond Hall houses everything from offices and services for students to the Gallucci-Cirio Library and the North Street Bistro.
Commuter Affairs is an area of the Campus Center. Staff report to the Manager of Commuter Affairs and the Manager of the Campus Center. Duties include, but are not limited to, assisting with programming, customer service, and maintaining the Commuter Lounge and Commuter Lockers.
Requirements:
Staff will provide friendly customer service to patrons, including maintaining a professional appearance. Staff will assist patrons of the Commuter Lounge to use appliances and services in the space, and encourage social behaviors. Staff will provide support to maintain accurate records of inventory of items. Staff will also complete tasks to maintain Commuter Lounge stock and tidiness, including moving and unpacking boxes, cleaning appliances and surfaces, and organizing items. Each staff member will attend bi-weekly/monthly 1:1 meetings with supervisors, and monthly in-service staff training sessions. Staff will be expected to support Commuter Affairs initiatives by offering programming ideas to supervisors, promoting services and upcoming events to patrons, and attending events when possible. Staff will complete other duties as assigned. Effective verbal and written communication skills are needed. Staff will also be expected to lift and move objects up to 25 lbs.
Additional Information:
This is a part-time, non-benefited, student only position. Schedule varies not to exceed 20 hour per week with an hourly rate of $15.00.
Fitchburg State University is an equal opportunity employer.
Application Instructions:
Interested candidates should submit a cover letter, resume if you have one.
Please click CONTACT US if you need assistance applying through this website.
Please click here to login to check/edit your profile or to upload additional documents.
Front Desk Receptionist
Office assistant job in Portsmouth, NH
The Medical Front Desk Receptionist provides essential administrative support to the office, healthcare providers, and patients in a fast-paced medical practice. This role is responsible for a wide range of tasks, including patient service, appointment scheduling, data entry, electronic health record (EHR) management, and patient education. Front Desk Receptionist Essential Functions/Responsibilities (other duties may be assigned):
Greet patients upon arrival and address questions and concerns
Answer incoming calls, provide information, transfer calls, and take messages as needed
Schedule appointments and manage multiple provider calendars
Register new patients and update existing patient demographics and financial information
Facilitate patient flow by notifying providers of arrivals, monitoring delays, and communicating updates to patients and staff
Maintain and update patient records through data entry, faxing, and scanning
Collect payments, including deductibles, coinsurance, balances, copays, and sales of OTC items
Review and update accounts receivable/payable changes since prior visits
Maintain an accurate log of orthotics received; contact patients for follow-ups and schedule appointments accordingly
Monitor office supply inventory, place orders, and coordinate equipment maintenance and service
Verify insurance eligibility, referrals, and authorizations in preparation for next-day appointments
Prepare and process daily reports, deposit slips, and upload financial records to shared files
Review billing claims and denials; gather required information from providers or patients to resolve issues
Support additional office tasks and projects as needed
Front Desk Receptionist Required Skills and Experience:
High School Diploma or GED equivalent
2+ years of administrative support experience in a medical environment preferred
Knowledge of health insurance processes, including pre-authorization, insurance verification, medical terminology, CPT codes and ICD-9/ ICD-10 coding preferred
Excellent customer service and interpersonal skills
Ability to establish and maintain effective working relationships with patients, coworkers, and the public
Strong communication, multi-tasking, and problem-solving skills
Ability to thrive in a fast-paced and demanding work environment
Strong attention to detail and a commitment to achieving high levels of patient satisfaction
Ability to maintain confidentiality and uphold HIPAA compliance at all times
Sound judgment and discretion in handling sensitive information
Team-oriented mindset, flexibility, and a willingness to learn
Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and general computer systems
Front Desk Receptionist Physical Requirements: The physical demands described here represent those to perform essential job functions. Reasonable accommodation may be made for individuals with disabilities. While performing this role, the employee must regularly:
Sit, talk, hear, and use hands to write, type, or operate office equipment
Occasionally reach with hands and arms; climb, balance, stoop, kneel, crouch, crawl, and smell
Perform repetitive motions, including reaching overhead and typing
Lift up to 50 pounds occasionally and carry objects weighing up to 25 pounds
Maintain peripheral vision, depth perception, and focus adjustments
Front Desk Receptionist Benefits Offered:
Health Insurance (Single & Family plans available)
Life Insurance
Disability Insurance
401(k) Plan with Company Match
Employee Discount Program
Paid Time Off (PTO)
Paid Holidays
Office Assistant II, Orthopedics, Heywood Medical Group, 40-Hours, Days, 8:00am - 4:30pm
Office assistant job in Gardner, MA
Overview You Matter Here! Heywood Healthcare values our employees! We offer competitive wages, great benefits and generous earned time off. Come work where you will matter!
Hours: 40-Hours, Days, 8:00am - 4:30pm
Under the direction of the Senior/Practice Manager incumbent is responsible for scheduling surgeries (if applicable) and/or referral and prior authorization processing. As an Office Assistant II, you will utilize administrative/clinical knowledge to schedule appropriate procedures/surgeries per provider's orders. As an Office Assistant II you will act as a Surgical Scheduler to schedule office- based and hospital procedures consistent with the patient's diagnosis and procedure request. Also, must be able to respond to both written and oral correspondences regarding scheduling changes/cancellations in a timely, accurate manner. Individual must be organized, and be able to manage demanding workload with accuracy. See full description below. As an Office Assistant II you will act as a Referral/Prior Authorization Specialist to ensure referrals are scheduled in a timely manner, maintains tracking and appropriate documentation of referrals and authorizations. See full description below.
Responsibilities
Organizational Expectations
Behavioral Attributes:
The following behavioral attributes are required: achievement motivation, concern for order, flexibility, initiative, self-confidence, customer service oriented, interpersonal effectiveness, teamwork, analytical thinking and information seeking.
Essential Functions
Answers telephones, schedules in office appointments, takes messages accurately and routes appropriately
Completes tasks associated with clinical inbox/ practice buckets (personal, practice referral, medical record and others assigned) proficiently and in a timely manner
Completes tasks associated with workflow dashboard (Appointments to be rescheduled, appointment tickers, no shows and others assigned) proficiently and in a timely manner
Arrives patients, verifies all required fields for most current, up to date patient information. Has patient complete appropriate forms, accurately documents information provided by patients in EMR and completes check-in.
Departs patient from office, provides any necessary patient information and schedules appointments in office and outpatient appointments as needed
Collects copays/payments, maintains records and reconciles daily deposits
Verifies insurance coverage and eligibility and negates issues prior to patient visit whenever possible
Performs a variety of clerical functions to support office such as typing, filing, scheduling appointments, making phone calls and related duties as required or directed.
Process incoming faxes and daily mail including barcoding and document processing within EMR.
Schedules and coordinates patient visits and medical procedures, for both inpatients and outpatients
Registers patients utilizing computer-based registration/scheduling system
Processes Medical Records incoming and outgoing according to practice guidelines and regulations
Maintains assigned office and/or clinical supplies. Assures accurate inventory of supplies based on approved levels. Rotates stock as required. Initiates requisitions for re-supply or special items.
Maintains records, reports, logs and other statistical information as required or directed.
SURGICAL SCHEDULER ROLE/RESPONSIBILITIES
Schedules office and hospital based medical procedures, for patients with appropriate provider and time/location slot, utilizing appropriate scheduling codes.
Schedules diagnostic and imaging tests. Schedules office and hospital-based procedures, tests and imaging ensuring available time is utilized to maximum efficiency.
Interfaces with appropriate vendor staff to ensure all necessary equipment will be on site for office and hospital-based procedures.
Interfaces with appropriate hospital staff to ensure a cohesive working relationship in providing patient care services.
Enters notes/special instructions needed for scheduling in EMR.
Effectively utilizes clinical knowledge when determining if appointment is consistent with the diagnosis/indications indicated by the provider.
Completes accurate documentation of informed consent with patients for procedures and surgeries as needed.
Provides accurate, detailed information to patients regarding test preparations, time of patients scheduled arrival, and any other directional information needed; takes appropriate action in responding to questions from patients.
Confirms patient's insurance provider and obtains all necessary prior authorizations or referrals appropriately.
Ensures patients have proper medical clearance and pre-surgical testing as needed.
Completes pre-procedure phone calls and confirms appointment times with patients via telephone
Demonstrates use of quality improvement in daily operations
Ensures completion of assessment for advanced directive, including DNR when applicable
REFERRAL AND PRIOR AUTHORIZATION SPECIALIST
Schedules and coordinates patient referrals to ordered services expeditiously
Establishes a close working relationship with preferred providers to facilitate scheduling
Ensures any necessary paperwork, medical records and insurance referrals are processed and provided to specialty provider in advance of patient appointment
Stays current with insurance referral and prior-authorization requirements
Obtains necessary prior-authorizations for ordered procedures and diagnostic studies as required
Issues patients managed care referrals as required
Has working knowledge of our local network/preferred providers and works with practice providers and PHO to minimize leakage
Closes the referral loop follow up on assigned open orders-results/consults pending
Maintains records, reports, logs and other statistical information as required or directed
Acts as office communications liaison for patients and healthcare providers for referrals and authorizations
Assists in appeals process as directed
Verifies insurance coverage and eligibility
Completes PT-1 forms as required for patient transportation to scheduled services
Completes tasks associated with clinical inbox/practice buckets (personal, practice referral, medical record and others assigned) proficiently and in a timely manner
Thoughtfully communicates with patients regarding scheduled services, accurately providing any necessary information such as date, time, prep, pre-registration requirements, etc. in advance of the appointment
RESPONSIBILITY OF ALL JOB ROLES
Actively participates in quality measure management
Demonstrates use of quality improvement in daily operations
Performs all aspects of patient care in an environment that organizes patient safety and reduces the likelihood of medical/health care errors.
Assists other members of the department as needed
Attends variety of meetings, conferences, and seminars as required or directed
Complies with established departmental policies, procedures, and objectives
Complies with all health and safety regulations and requirements
Respects diverse views and approaches, and contributes in maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors. Attends all H.E.A.R.T trainings
Provide coverage when needed at other locations within Heywood Medical Group.
Completes all Annual Mandatory Education requirements.
All other duties and locations as assigned.
Statement of Other Duties
This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described.
Qualifications
Job Requirements
Minimum Education
High School diploma or equivalent required
Minimum Work Experience
Three (3) year of experience in a medical office preferred
Required Skills
Excellent written and verbal communication skills
Excellent customer service skills
Ability to prioritize tasks in a busy environment
General comfort level with computers/technology and ability to learn programs as needed.
Knowledge of Electronic Medical Records preferred and word processing skills.
Three (3) years of experience in a medical/surgical office preferred.
Preferred knowledge of medical terminology
Must be able to work flexible shifts, some evenings & weekends may be required.
Reliable transportation in order to travel between locations is also required
Functional Demands
Physical Requirements
Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), and handles (seizing, holding, grasping, turning, or working with hands).
Not ready to apply? Connect with us for general consideration.
Auto-ApplyBranch Office Administrator
Office assistant job in South Berwick, ME
Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team. At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Client Support Team Professional role, you are a critical member of that team along with the financial advisor. You are the first voice a client hears when they call on the phone - the first face they see when they walk in the door. You have many responsibilities, but the most important is getting to know your clients so well that you not only help them identify their problems - you see them coming a mile away. You and your financial advisor are essential in working together to help your clients achieve their most cherished financial goals.
Job Overview
Position Schedule: Full-Time
Branch Address: 49 B Portland Street, South Berwick, ME
This job posting is anticipated to remain open for 30 days, from 03-Dec-2025. The posting may close early due to the volume of applicants.
If you find yourself looking for a fulfilling career, the Branch Office Administrator (BOA) role may be the right opportunity for you. BOAs team up with financial advisors to help clients achieve their long-term financial goals. The primary role of the BOA is to provide administrative support to a financial advisor or a team of multiple financial advisors. We're proud to serve over nine million clients. Our BOAs are a valued part of the client support team, and we credit much of our success to their unique experiences and professional backgrounds. We value different viewpoints to help achieve results.
Role Summary:
As a Branch Office Administrator, you'll be a vital part of our team, providing seamless support to our clients. You'll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience. This is a fantastic opportunity to grow your career in a dynamic and rewarding environment.
We'll give you the support you need. Our team will be there every step of the way, providing:
Comprehensive 6-month training including an experienced peer to help mentor you
A wide support network that extends from your branch office to your region to the home office
You'll often work independently but will have a team of thousands backing you every step of the way
Can you see yourself...
Delivering exceptional personalized service to ensure clients feel understood and informed
Taking an active role in the annual business planning process to assist in developing strategies for the upcoming year
Actively listen for situations in the clients' lives that may indicate a need for additional services
Driving marketing activities such as planning and executing events
You can also expect...
A culture of continuous improvement and professional development reflecting a respect for individuals and their unique contributions
An inclusive environment where everyone's different viewpoints are valued and help to achieve results.
We recognize individual efforts through a rewards program that promotes a long-term career, your financial security and you and your family's well-being
Full-time Associates receive the following benefits:
Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.
You'll be competitively compensated...
Edward Jones believes in a human centered approach as we partner for positive impact, to improve the lives of our clients, colleagues, and communities.
Edward Jones is based on a legacy of partnership and as a privately held firm we share the success with our associates through various discretionary and variable compensation programs, which includes bonus opportunities based on branch and firm profitability, along with individual performance.
The hiring minimum and maximum range shown below is a subset of the total pay range. There is also an opportunity for merit-based salary increases as you progress in the BOA role.
Hiring Minimum: $22.50
Hiring Maximum: $23.91
Read More About Job Overview
Skills/Requirements
What skills would make you a successful BOA?
Analytical Thinking
Attention to Detail
Adaptability
Conversational Skills
Digital Tool Utilization
Team Collaboration
Role Requirements
Client Service: Provide exceptional service to clients via inbound and outbound calls, email, and in-person interactions. Respond to inquiries, resolve issues, and ensure an exceptional experience. Develop and maintain strong relationships with clients, referral sources, and internal client support team members.
Account Management: Aptitude to learn and understand the financial services industry. Includes account opening, handling account transfers and other requests at the direction of the financial advisor. Process account transactions, prepare documentation, and maintain accurate client records.
Administrative & Operational Support: Strong ability to work independently at the direction of the financial advisor. Handle various administrative tasks, including scheduling appointments, preparing materials for client meetings, managing correspondence and supporting marketing initiatives. Streamlining processes with updating SOPs and strategically execute on the branch business plan.
Technology: Strong computer literacy with willingness to learn new technology and programs such as MoneyGuide, Salesforce, Microsoft Office products and other firm-provided software.
Read More About Skills/Requirements
Awards & Accolades
At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.
Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones
Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones
Read More About Awards & Accolades
About Us
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our Purpose, Inclusion and Citizenship Report.
¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
FSU Undergrad Student Federal Workstudy Employment - EDUCATION DEPARTMENT - Fitchburg State University
Office assistant job in Fitchburg, MA
The Education Department is seeking federal aid recipient for student employment. This position will be funded by federal work study dollars; only students that receive financial aid awards can be considered for this specific role. Requirements: * Must be able to work well both in a team setting and independently
* Schedule availability must be flexible
* Ability to multi task while providing excellent customer service to internal and external constituents
* Excellent verbal and written communication skills
* Full time student at Fitchburg State University
* Able to take and follow directions
* Typing/keyboard skills
* Ability to demonstrate a positive and professional attitude when dealing with students, faculty, staff and outside agencies
Additional Information:
Shift Information: Various dependent on class schedule.
Position is open until filled.
Fitchburg State University strongly recommends that all employees are vaccinated against COVID-19 before they begin employment.
Application Instructions:
Interested applicants should provide a cover letter and resume.
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