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Office assistant jobs in Concord, NH

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  • Non-profit Mailroom Clerk

    Innovairre Communications

    Office assistant job in Manchester, NH

    Innovairre - WE HELP PEOPLE WHO HELP PEOPLE We make great things happen for some of the world's most vibrant organizations. We are the worldwide leader in non-profit fundraising. The company serves more than 500 marketing agencies, non-profit organizations, and commercial clients, with 4000+ employees working across five different continents and 28 countries around the world. Our direct marketing services deliver results utilizing our in-house production, design capabilities, data and digital expertise, and fully integrated approach producing timely and cost-efficient direct mail packages for our worldwide clients. Location: 528 Route 13, Milford, NH 03055 See what our Milford New Hampshire employees have to say about our Donation Processing Business! Mailroom Clerk/Donation Processor: Do you like working in a fast-paced, production/office-like environment without the stress of being on your feet!? We currently have multiple openings pat time 1st shift. Work supporting nonprofit organizations in our Milford, NH office. Benefits include paid time off, as well as paid holidays. We currently have the following hours available: Full time (2nd Shift) 4:00pm-12:00am We will train you, no experience needed! Responsibilities: Opens and scans mail that comes in from our nonprofits. Learns and operates a Mail Opening Machine - on the job training! Easy to learn! Reports mail issues and/or equipment problems to your supervisor. Maintains accurate piece count and reports daily to the supervisor. Meets production goals effectively to satisfy the deadlines of our clients while upholding a high level of quality and commitment to Innovairre. EEO Statement We are an equal opportunity employer. We recruit, employ, train, compensate, and promote regardless of race, religion, color, national origin, sex (including pregnancy and gender identity), sexual orientation, transgender status, disability, age, family or marital status, genetic information, military or veteran status, and other protected status as required by applicable law. At our Company, we have a clear vision: to foster and maintain a supportive and cooperative workplace that celebrates uniqueness and advances equity. We pride ourselves on helping people help people, and we know our company runs on the hard work and dedication of our passionate and creative employees. Diversity, Equity, and Inclusion is more than a commitment at our Company--it is in everything that we do. Benefits We are an equal opportunity employer. We recruit, employ, train, compensate, and promote regardless of race, religion, color, national origin, sex (including pregnancy and gender identity), sexual orientation, transgender status, disability, age, family or marital status, genetic information, military or veteran status, and other protected status as required by applicable law. At our Company, we have a clear vision: to foster and maintain a supportive and cooperative workplace that celebrates uniqueness and advances equity. We pride ourselves on helping people help people, and we know our company runs on the hard work and dedication of our passionate and creative employees. Diversity, Equity, and Inclusion is more than a commitment at our Company--it is in everything that we do.
    $25k-31k yearly est. 5d ago
  • Front Office Associate

    Radiology Partners 4.3company rating

    Office assistant job in Chelmsford, MA

    RAYUS Radiology, formerly Center for Diagnostic Imaging and Insight Imaging, is looking for a Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Front Office Associate, you will be responsible for providing services to patients and referring professionals by answering phones, scheduling appointments, greeting and registering patients in a cheerful, professional, and sincere manner, and performing other duties as assigned. This is a PRN position working various Days/Evenings/Weekends. ESSENTIAL DUTIES AND RESPONSIBILITIES: (55%) Registration Greets and checks-in patients scheduled for imaging services; registers demographic information and processes payment plans and copays Answers phones and handles calls in an efficient and friendly manner Fields calls appropriately for center associates Acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information Maintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean up Orders office supplies as needed Maintains supply of patient information sheets Pushes imaging via electronic interfaces Completes confirmation calls and provides preparation instructions to patient Faxes reports, billing information, and medical release forms as requested (20%) Insurance Verifies patient's insurance Pre-certifies all exams with patient's insurance company Obtains insurance authorization Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following Company guidelines (20%) Scheduling Arranges transportation, interpreters, and hotel accommodations for patients when appropriate Enters and submits patient exam orders Verifies orders match exam schedules Schedules referrals and ensures proper authorizations are obtained Schedules walk-in patients Processes requests for image orders and CDs from referring physicians and patients Maintains an up-to-date and accurate database on all current and potential referring physicians (5%) Performs other duties as assigned
    $31k-36k yearly est. 1d ago
  • Office Administrator

    F. W. Webb Company 4.5company rating

    Office assistant job in Haverhill, MA

    For description, visit PDF: ************ fwwebb. com/careers/pdfs/Haverhill_Office_Admin. pdf
    $33k-43k yearly est. 37d ago
  • Admin/Clerical- Floorplan Specialist-Entry Level

    XL Funding

    Office assistant job in Billerica, MA

    Full-time Description At AXLE Funding, we are car people that understand your business. Founded in 2006 and headquartered in Dallas, Texas, we have a local footprint in all of the markets we serve and help thousands of car dealers purchase inventory easily. Our goal remains to deliver the best services nationally with a local presence to our faithful dealers. The success and growth of our customer, the dealer, will always remain our biggest achievement. We started our journey with a mission to revolutionize the way car dealers finance their inventory. Since then we have expanded our business by keeping a constant focus on providing superior service to our dealers and the challenges they face. Our staff's deep expertise in working with dealers and truly understanding their business delivers tremendous value and differentiates AXLE Funding. Floorplan Specialist will facilitate, reconcile and audit the floorplan inventory of its customers which includes: Customer service, dealer communications, collections, title control and sales promotion. Responsible for: Provide efficient and courteous service to all customers at all times. Always exhibit ‘hands on' and direct approach with customers. Work well independently as well as a team player. Timely communication of issues that may be deemed as detrimental to the success of operations to Management. Develop a thorough understanding of policies, processes and procedures relative to the floorplan industry. Daily reconciliation of floorplan accounts. Strong understanding of title processing and title management Prepare and review status reports for internal management and dealer customers. Maintain accurate dealer and floorplan industry contacts at all times. Performs other duties as necessary. Requirements Education: Experience in the automotive finance industry or consumer/commercial lending industry. Experience: Computer Proficient Skills: Should be highly organized, self motivated and self disciplined. Highly customer service orientated. Requirements: Must be at least 21 years of age Must possess a valid driver's license Must be able to read, write and speak English fluently. Salary Description $18-$21/hour
    $18-21 hourly 60d+ ago
  • Front Desk Coordinator - Manchester/Nashua, NH

    The Joint Chiropractic 4.4company rating

    Office assistant job in Manchester, NH

    Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. The Opportunity: Part Time - Flexible Schedule Options to work in specific clinics and flexibility as to days or hours worked Salary $16 - $18/hr Holiday Pay Bonus Potential M-F Mornings 10am-2pm, Afternoons 2:45-7pm Saturdays 10am-4pm What we are looking for in YOU and YOUR skillset! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. *BONUS* Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
    $16-18 hourly Auto-Apply 9d ago
  • Medical Office Assistant

    Healthcare Support Staffing

    Office assistant job in Bedford, NH

    HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description Are you an experienced Medical Office Assistant looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the position for you! Daily Responsibilities: • Assist in monitoring utilization of medical services to assure cost effective use of medical resources through processing prior authorizations • Initiate authorization requests for outpatient and inpatient services in accordance with the prior authorization list. Route to appropriate staff when needed. • Verify eligibility and benefits • Answer phone queues and process faxes within established standards • Data enters authorizations into the system. Hours for this Position: • Monday-Friday; 8AM-5PM • Pay rate:: $15-$18 per hour Advantages of this Opportunity: • Competitive salary, negotiable based on relevant experience • Benefits offered, Medical, Dental, and Vision • Fun and positive work environment Qualifications • High school diploma • Medical terminology knowledge • Reliability- need to have own means of transportation- not public transportation • Friendly/bubbly personality • Understanding of the referral/ prior authorization process • Medical assistant or LPN (if LPN pay is higher) Additional Information Interested in being considered? If you are interested in applying to this position, please contact (Katleen Angala, 321-445-8243) and click the Green I'm Interested Button to email your resume.
    $15-18 hourly 60d+ ago
  • Office Coordinator (Part-Time)

    Crown Linen Service Inc. 4.2company rating

    Office assistant job in Nashua, NH

    Job Description Crown Uniform is looking to add an Office Coordinator to our growing team! About the Role We are seeking a highly organized and detail-oriented Office Coordinator to provide essential administrative support to the service department management team and route service representatives. This is a part-time position, 20-25 hours per week, at $20/hour. Hours are flexible between 9:00 AM - 2:00 PM, making this an excellent opportunity for someone seeking work-life balance while contributing to a productive and welcoming workplace. Key Responsibilities Provide office support to the service department management team and route service reps. Manage office supplies, including inventory and ordering. Print and distribute invoices, packing notes, past-due account information, and other materials. Handle internal and external communications, including emails and phone calls. Post various reports, customer surveys, sample attempts, and other pertinent information. Assist Accounts Payable when necessary. Assist managers in organizing the dock, if needed. Support onboarding, recordkeeping, and other administrative tasks as assigned. Oversee facility operations to ensure the office is clean, safe, and well-maintained. Handle confidential information with discretion. Qualifications High school diploma or equivalent 2+ years of experience in an administrative, office management, or coordinator role. Strong organizational skills and attention to detail. Excellent communication skills, both verbal and written. Proficiency in Outlook, Word, Excel, and PowerPoint. Positive attitude, with the ability to work independently and in a team environment. What We Offer $20/hour, part-time schedule (20-25 hours/week). Flexible working hours between 9:00 AM - 2:00 PM. A supportive and collaborative work environment.
    $20 hourly 19d ago
  • Front Desk Receptionist - Behavioral Health

    Community Health Connections 4.2company rating

    Office assistant job in Fitchburg, MA

    JOIN THE CHC FAMILY! Community Health Connections (CHC) is a multi-site, non-profit health care center offering urgent care, primary family medical and pediatric care, preventative and restorative dental care, oral surgery, behavioral health services for children and adults, and substance use disorder treatment, and specialty services including optometry eye care, optical shop, acupuncture, nutrition consultations and podiatry. CHC is mission-driven, providing compassionate, quality health care regardless of income or health insurance status. CHC has five sites within Fitchburg, Gardner and Leominster with decades of experience as a Federally Qualified Health Center (FQHC), serving 36 communities in North Central Massachusetts Under the general supervision of the Director and Behavioral Health Coordinator the BH Department Reception/Front Desk manages the arrival and departure of patients seeking behavioral health and Optometry services at the CHC Family Health Center Behavioral Health Department. Key responsibilities include providing excellent quality Behavioral Health services, receiving patients, updating patient information, booking appointments, and providing assistance in managing the Behavioral Health Department waiting area. Major responsibilities: * Receives and directs incoming patients * Provides excellent quality Behavioral Health Services * Reviews and updates patient information related to demographics and insurance * Follows established health center protocol for the check-in, encounter form production, and check-out * Assists walk-in and Open Clinic patients with obtaining appointments and/or picking up prescriptions or completed forms if applicable * Places reminder calls to patients with upcoming appointments * Follows established health center protocol for daily cash reconciliation * Schedules walk-in appointments and assists in managing Open Clinics * Schedules patient appointments according to established protocol * Provides coverage to Mental Health Medical Records as needed * May also assist with Interpreting for Mental Health patients Minimum Qualifications: * High School Diploma or GED, Associate Degree in secretarial science or equivalent preferred * Spanish language fluency and ability to be trained in Mental Health interpreting a plus * Work experience in a similar behavioral health office environment preferred * Knowledge of insurance regulations for Mental Health Services required. * Knowledge of basic medical terminology and willingness to learn Mental Health terminology * Computer skills for accurate data entry * Ability to work independently * Demonstrated interpersonal and teamwork skills required * Demonstrated written and verbal communication skills in English We offer competitive pay and excellent benefits including bonuses, paid time off (vacation, sick, personal and 10 holidays), health, dental, life, vision, 401K, and more!
    $39k-44k yearly est. 4d ago
  • Front Desk Receptionist

    Cardioone

    Office assistant job in Londonderry, NH

    About the Company CardioOne partners with independent cardiologists to provide innovative solutions that improve patient outcomes and reduce costs. Our value-based cardiology care solutions help our physician partners thrive in the shift to value-based care. CardioOne offers a magnificent work environment, good working conditions, and competitive pay. We offer medical, dental, vision, and a 401k plan w/match to benefit eligible employees. We offer PTO (Personal Time Off) and sick time to full-time employees. We take pride in creating a culture of employee engagement that translates into an exemplary patient experience. Join us in our mission to positively impact US cardiology. About the Job At our rapidly growing practice, Cardiovascular Specialists of New England, we are seeking a highly motivated Front Desk Receptionist to join our team! The Front Desk Receptionist serves as the first point of contact for patients and visitors, providing exceptional customer service and administrative support to ensure the smooth operation of the office. The receptionist is responsible for managing appointments, coordinating patient inquiries, maintaining accurate records, and assisting in various administrative tasks. You will report directly to the Office Manager. What you'll do: Warmly greet patients and visitors as they arrive Oversee front desk operations of the New Hampshire office Assist with the check-in process, verifying patient information and insurance details Manage the appointment calendar using scheduling software, ensuring optimal time utilization and minimizing patient wait times Coordinate appointments for new and returning patients and reschedule or cancel them when needed Answer incoming phone calls and respond to emails in a courteous and professional manner Address patient inquiries, provide information about services, and assist with prescription refill requests Collect and update patient demographic and insurance information accurately Verify insurance coverage and ensure necessary documentation is complete Maintain and update patient records, ensuring accuracy and confidentiality Organize and file medical documents, test results, and correspondence Keep the waiting area clean and organized, ensuring patients are comfortable while waiting Monitor the flow of patients in the waiting area and inform medical staff of any delays or emergencies Enter patient information, appointments, and other relevant data into the office's electronic health records (EHR) system to maintain accurate and up to date records Work closely with medical staff, nurses, and other administrative personnel to ensure a seamless patient experience Maintain patient confidentiality and adhere to privacy regulations, such as HIPAA Handle patient concerns and complaints in a professional and empathetic manner What you'll need: High school diploma or equivalent; additional education or medical office certification is a plus Proven experience as a receptionist or in a customer service role, preferably in a healthcare setting Familiarity with medical terminology and procedures Strong interpersonal and communication skills Proficiency in using scheduling software, electronic health records (EHR) systems, and basic office software (e.g., Microsoft Office) Excellent organizational skills and attention to detail Ability to multitask and handle a fast-paced environment Empathetic and patient-focused approach Professional appearance and demeanor Athena experience preferred Work Location: You will work out of the Londonderry, New Hampshire office. Additional Information Full-time range of $20-$21 per hour plus medical, dental, and vision along with a matching 401K. We offer 12 days paid time off (vacation and sick time) and 8 paid federal holidays.
    $20-21 hourly Auto-Apply 33d ago
  • Medical Office Assistant

    Masiello Employment Services

    Office assistant job in Peterborough, NH

    Our client located in Peterborough, NH is looking for a Medical Office Assistant to join their team! • High School Diploma/GED • 1+ year experience in medical office setting • Previous medical receptionist experience preferred • Good computer and accurate typing skills • Microsoft Office Suite proficiency required • Must possess positive attitude and enjoy working in a team environment • Professional written and verbal communication skills • Ability to work effectively in a high stress environment • Ability to work efficiently, good time management and organizational skills • Pleasant customer service demeanor • Must understand scheduling protocols • Ability to maintain confidential information Benefits you will receive as the Medical Office Assistant: • Direct hire position • Full time schedule Monday - Friday • $20-$25/hour depending on skills and experience • Health/dental/vision/disability/life insurance • 403b retirement plan • Tuition reimbursement and scholarship opportunities • Free gym membership • Generous paid time off and holidays As the Medical Office Assistant your duties will include: • Answer/screen/direct incoming calls promptly in a polite, professional manner • Greet and direct patients/visitors, assist with questions as appropriate • Schedule appointments • Maintain neat and clean reception area • Provide efficient access to charts for staff, pull charts and ensure updated accurate information • Collect payments or insurance information from patients • Make appointment reminder calls to patient • Register new patients, verify insurance • Electronic and paper file maintenance • Assist with treatment equipment cleaning/maintenance • Collaborate with other departments to meet objectives • Adhere to company safety policies • Other duties as requested Do you thrive in a busy workplace and have the skills and qualifications for this opportunity? Apply today! To apply for this position, please email your resume to ****************, call ************ or apply online at *************** We are here to help! For your convenience, Masiello Employment Services offers phone & video interviews/meetings. We can't wait to virtually meet you! MAS603
    $20-25 hourly Easy Apply 45d ago
  • Front Desk Receptionist

    Vision Source

    Office assistant job in Rochester, NH

    Join Our Visionary Team as a Front Desk Receptionist at Rochester Eye Care Associates! Are you ready to be the welcoming face and the heartbeat of a cutting-edge optical experience? Rochester Eye Care Associates is on the lookout for a vibrant and customer-centric Front Desk Receptionist to join our dynamic team in Rochester, NH! Benefits include: Simple IRA with company match Paid time off (PTO) and paid holidays Eyewear benefits Employee health insurance What We Offer: Competitive Pay: $15-$19 / Hour No weekend hours: Enjoy a healthy work-life balance Career Growth: Paid training and ongoing support Team Vibe: Collaborative, relaxed atmosphere with people who love what they do Innovative Environment: Experience the newest optical innovations and eyewear styles. What We're Looking For: We are seeking a candidate with experience in optical or healthcare billing and coding who is passionate about providing exceptional customer service. Attention to detail, strong organizational skills, and a positive attitude are key to success in this role. If you're ready to be part of a forward-thinking optical experience, we want to hear from you! Apply now for the Front Desk Receptionist position and embark on a career where every day brings new opportunities to enhance the way people see the world. Your vibrant career at Rochester Eye Care Associates in Rochester, NH starts here!
    $15-19 hourly 60d+ ago
  • Dental Practice Front Office Coordinator.

    Pearl Dental Centr PC 4.0company rating

    Office assistant job in Pepperell, MA

    Job DescriptionA well-established family dental practice is offering an exciting opportunity for Dental Practice Front Office Coordinator. We are a friendly team of professionals and are seeking a team player with outstanding communication skills , self-motivated, organized, efficient with the ability to handle the daily schedule with a positive attitude. Candidate must be articulate, people-oriented, and able to attend to details. Hours at this time are: Monday 8-5, Tuesday 10-7; Wednesday 8-1, Thursday 8-5; alternate Fridays and Saturdays 8-1. Responsibilities include : patient scheduling, general business accounting, efficient communication with patients. Computer skills and a Strong background in Dental Insurance breakdown of benefits, co-insurances, deductibles, billing and collections. Treatment plan presentation experience is preferred. Knowledge of Eaglesoft software is a plus. Experience in Dental Field is REQUIRED Job Location: Pepperell, MA Salary: negotiable, based on the experience. Please send us a cover letter and your resume today! We look forward to hearing from you!
    $34k-44k yearly est. 18d ago
  • Office Assistant II, Gastroenterology, Heywood Medical Group, 40-Hours, Days. Monday & Friday 8:00AM - 4:30PM, Tuesday, Wednesday, Thursday 10:00AM - 6:30PM or Monday - Thursday, 8:00AM - 6:30PM

    Heywood Hospital

    Office assistant job in Gardner, MA

    Overview You Matter Here! Heywood Healthcare values our employees! We offer competitive wages, great benefits and generous earned time off. Come work where you will matter! Hours: 40-Hour, Days, Monday & Friday 8:00AM - 4:30PM, Tuesday, Wednesday, Thursday 10:00AM - 6:30PM or Monday - Thursday, 8:00AM - 6:30PM Hourly Rate: $19.00 - $25.07 Job Summary: Under the direction of the Senior/Practice Manager incumbent is responsible for scheduling surgeries (if applicable) and/or referral and prior authorization processing. As an Office Assistant II, you will utilize administrative/clinical knowledge to schedule appropriate procedures/surgeries per provider's orders. As an Office Assistant II you will act as a Surgical Scheduler to schedule office- based and hospital procedures consistent with the patient's diagnosis and procedure request. Also, must be able to respond to both written and oral correspondences regarding scheduling changes/cancellations in a timely, accurate manner. Individual must be organized, and be able to manage demanding workload with accuracy. See full description below. As an Office Assistant II you will act as a Referral/Prior Authorization Specialist to ensure referrals are scheduled in a timely manner, maintains tracking and appropriate documentation of referrals and authorizations. See full description below. Responsibilities Organizational Expectations Behavioral Attributes: The following behavioral attributes are required: achievement motivation, concern for order, flexibility, initiative, self-confidence, customer service oriented, interpersonal effectiveness, teamwork, analytical thinking and information seeking. Essential Functions Answers telephones, schedules in office appointments, takes messages accurately and routes appropriately Completes tasks associated with clinical inbox/ practice buckets (personal, practice referral, medical record and others assigned) proficiently and in a timely manner Completes tasks associated with workflow dashboard (Appointments to be rescheduled, appointment tickers, no shows and others assigned) proficiently and in a timely manner Arrives patients, verifies all required fields for most current, up to date patient information. Has patient complete appropriate forms, accurately documents information provided by patients in EMR and completes check-in. Departs patient from office, provides any necessary patient information and schedules appointments in office and outpatient appointments as needed Collects copays/payments, maintains records and reconciles daily deposits Verifies insurance coverage and eligibility and negates issues prior to patient visit whenever possible Performs a variety of clerical functions to support office such as typing, filing, scheduling appointments, making phone calls and related duties as required or directed. Process incoming faxes and daily mail including barcoding and document processing within EMR. Schedules and coordinates patient visits and medical procedures, for both inpatients and outpatients Registers patients utilizing computer-based registration/scheduling system Processes Medical Records incoming and outgoing according to practice guidelines and regulations Maintains assigned office and/or clinical supplies. Assures accurate inventory of supplies based on approved levels. Rotates stock as required. Initiates requisitions for re-supply or special items. Maintains records, reports, logs and other statistical information as required or directed. SURGICAL SCHEDULER ROLE/RESPONSIBILITIES Schedules office and hospital based medical procedures, for patients with appropriate provider and time/location slot, utilizing appropriate scheduling codes. Schedules diagnostic and imaging tests. Schedules office and hospital-based procedures, tests and imaging ensuring available time is utilized to maximum efficiency. Interfaces with appropriate vendor staff to ensure all necessary equipment will be on site for office and hospital-based procedures. Interfaces with appropriate hospital staff to ensure a cohesive working relationship in providing patient care services. Enters notes/special instructions needed for scheduling in EMR. Effectively utilizes clinical knowledge when determining if appointment is consistent with the diagnosis/indications indicated by the provider. Completes accurate documentation of informed consent with patients for procedures and surgeries as needed. Provides accurate, detailed information to patients regarding test preparations, time of patients scheduled arrival, and any other directional information needed; takes appropriate action in responding to questions from patients. Confirms patient's insurance provider and obtains all necessary prior authorizations or referrals appropriately. Ensures patients have proper medical clearance and pre-surgical testing as needed. Completes pre-procedure phone calls and confirms appointment times with patients via telephone Demonstrates use of quality improvement in daily operations Ensures completion of assessment for advanced directive, including DNR when applicable REFERRAL AND PRIOR AUTHORIZATION SPECIALIST Schedules and coordinates patient referrals to ordered services expeditiously Establishes a close working relationship with preferred providers to facilitate scheduling Ensures any necessary paperwork, medical records and insurance referrals are processed and provided to specialty provider in advance of patient appointment Stays current with insurance referral and prior-authorization requirements Obtains necessary prior-authorizations for ordered procedures and diagnostic studies as required Issues patients managed care referrals as required Has working knowledge of our local network/preferred providers and works with practice providers and PHO to minimize leakage Closes the referral loop follow up on assigned open orders-results/consults pending Maintains records, reports, logs and other statistical information as required or directed Acts as office communications liaison for patients and healthcare providers for referrals and authorizations Assists in appeals process as directed Verifies insurance coverage and eligibility Completes PT-1 forms as required for patient transportation to scheduled services Completes tasks associated with clinical inbox/practice buckets (personal, practice referral, medical record and others assigned) proficiently and in a timely manner Thoughtfully communicates with patients regarding scheduled services, accurately providing any necessary information such as date, time, prep, pre-registration requirements, etc. in advance of the appointment RESPONSIBILITY OF ALL JOB ROLES Actively participates in quality measure management Demonstrates use of quality improvement in daily operations Performs all aspects of patient care in an environment that organizes patient safety and reduces the likelihood of medical/health care errors. Assists other members of the department as needed Attends variety of meetings, conferences, and seminars as required or directed Complies with established departmental policies, procedures, and objectives Complies with all health and safety regulations and requirements Respects diverse views and approaches, and contributes in maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors. Attends all H.E.A.R.T trainings Provide coverage when needed at other locations within Heywood Medical Group. Completes all Annual Mandatory Education requirements. All other duties and locations as assigned. Statement of Other Duties This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described. Qualifications Job Requirements Minimum Education High School diploma or equivalent required Minimum Work Experience Three (3) year of experience in a medical office preferred Required Skills Excellent written and verbal communication skills Excellent customer service skills Ability to prioritize tasks in a busy environment General comfort level with computers/technology and ability to learn programs as needed. Knowledge of Electronic Medical Records preferred and word processing skills. Three (3) years of experience in a medical/surgical office preferred. Preferred knowledge of medical terminology Must be able to work flexible shifts, some evenings & weekends may be required. Reliable transportation in order to travel between locations is also required Functional Demands Physical Requirements Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), and handles (seizing, holding, grasping, turning, or working with hands). Not ready to apply? Connect with us for general consideration.
    $19-25.1 hourly Auto-Apply 40d ago
  • FSU Undergrad Student Employment Work Study - Military & Veteran Services - Fitchburg State University

    Fitchburg State University 3.9company rating

    Office assistant job in Fitchburg, MA

    The Office of Military & Veteran Services, located in Thompson Hall, is looking for a motivated student to join our team through the Federal Work-Study program. This role is focused on helping build community by creating events and opportunities that connect military-connected students (veterans, Guard/Reserve, dependents) with non-military students across campus. You'll play a key role in planning events, promoting programs, and fostering collaboration that makes Fitchburg State more inclusive and engaging for all students to include: * Assisting with planning and running campus events that bring students together (examples include Veterans Day and Memorial Day ceremonies, service projects, guest speakers, social mixers, wellness activities, and gaming or gardening events). * Helping design and share flyers, emails, and social media posts to spread the word about events. * Providing support during events (setup, check-in, greeting attendees, breakdown. * Working in the Veteran Lounge to welcome students, answer questions, and connect them to resources. * Building relationships with both military-connected students and the broader student body. * Keeping the lounge and event spaces organized and welcoming. Requirements: * Must have Federal Work-Study eligibility. * Strong communication and people skills. * Creativity and interest in event planning or marketing. * Reliable, professional, and able to work both independently and as part of a team. * An interest in supporting veterans and building community on campus (personal military connection not required). Additional Information: This is a part-time, non-benefited, student only position. Shifts vary to include occasional nights and weekends. Students will be expected to work a minimum of 8 hours per week but no more than 20 hours per week at an hourly rate of $15.00. All applicants are requested to apply online utilizing the Fitchburg State jobsite. Fitchburg State University is an equal opportunity/Affirmative Action Employer. Members of traditionally underrepresented groups are strongly encouraged to apply. Application Instructions: Interested candidates should submit a cover letter, resume and be prepared to enter name/contact information for three professional references. Please click CONTACT US if you need assistance applying through this website. Please click here to login to check/edit your profile or to upload additional documents.
    $15 hourly 23d ago
  • Front Desk Receptionist

    Us Foot and Ankle Specialists Careers

    Office assistant job in Portsmouth, NH

    The Medical Front Desk Receptionist provides essential administrative support to the office, healthcare providers, and patients in a fast-paced medical practice. This role is responsible for a wide range of tasks, including patient service, appointment scheduling, data entry, electronic health record (EHR) management, and patient education. Front Desk Receptionist Essential Functions/Responsibilities (other duties may be assigned): Greet patients upon arrival and address questions and concerns Answer incoming calls, provide information, transfer calls, and take messages as needed Schedule appointments and manage multiple provider calendars Register new patients and update existing patient demographics and financial information Facilitate patient flow by notifying providers of arrivals, monitoring delays, and communicating updates to patients and staff Maintain and update patient records through data entry, faxing, and scanning Collect payments, including deductibles, coinsurance, balances, copays, and sales of OTC items Review and update accounts receivable/payable changes since prior visits Maintain an accurate log of orthotics received; contact patients for follow-ups and schedule appointments accordingly Monitor office supply inventory, place orders, and coordinate equipment maintenance and service Verify insurance eligibility, referrals, and authorizations in preparation for next-day appointments Prepare and process daily reports, deposit slips, and upload financial records to shared files Review billing claims and denials; gather required information from providers or patients to resolve issues Support additional office tasks and projects as needed Front Desk Receptionist Required Skills and Experience: High School Diploma or GED equivalent 2+ years of administrative support experience in a medical environment preferred Knowledge of health insurance processes, including pre-authorization, insurance verification, medical terminology, CPT codes and ICD-9/ ICD-10 coding preferred Excellent customer service and interpersonal skills Ability to establish and maintain effective working relationships with patients, coworkers, and the public Strong communication, multi-tasking, and problem-solving skills Ability to thrive in a fast-paced and demanding work environment Strong attention to detail and a commitment to achieving high levels of patient satisfaction Ability to maintain confidentiality and uphold HIPAA compliance at all times Sound judgment and discretion in handling sensitive information Team-oriented mindset, flexibility, and a willingness to learn Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and general computer systems Front Desk Receptionist Physical Requirements: The physical demands described here represent those to perform essential job functions. Reasonable accommodation may be made for individuals with disabilities. While performing this role, the employee must regularly: Sit, talk, hear, and use hands to write, type, or operate office equipment Occasionally reach with hands and arms; climb, balance, stoop, kneel, crouch, crawl, and smell Perform repetitive motions, including reaching overhead and typing Lift up to 50 pounds occasionally and carry objects weighing up to 25 pounds Maintain peripheral vision, depth perception, and focus adjustments Front Desk Receptionist Benefits Offered: Health Insurance (Single & Family plans available) Life Insurance Disability Insurance 401(k) Plan with Company Match Employee Discount Program Paid Time Off (PTO) Paid Holidays
    $29k-36k yearly est. 60d+ ago
  • Front Desk Coordinator - Manchester/Nashua, NH

    The Joint Chiropractic 4.4company rating

    Office assistant job in Manchester, NH

    Job DescriptionAre you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. The Opportunity: Part Time - Flexible Schedule Options to work in specific clinics and flexibility as to days or hours worked Salary $16 - $18/hr Holiday Pay Bonus Potential M-F Mornings 10am-2pm, Afternoons 2:45-7pm Saturdays 10am-4pm What we are looking for in YOU and YOUR skillset! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. *BONUS* Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees. Powered by JazzHR nfhec6aGVm
    $16-18 hourly 13d ago
  • Medical Office Assistant

    Healthcare Support Staffing

    Office assistant job in Bedford, NH

    HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description Are you an experienced Medical Office Assistant looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the position for you! Daily Responsibilities: • Assist in monitoring utilization of medical services to assure cost effective use of medical resources through processing prior authorizations • Initiate authorization requests for outpatient and inpatient services in accordance with the prior authorization list. Route to appropriate staff when needed. • Verify eligibility and benefits • Answer phone queues and process faxes within established standards • Data enters authorizations into the system. Hours for this Position: • Monday-Friday; 8AM-5PM • Pay rate:: $15-$18 per hour Advantages of this Opportunity: • Competitive salary, negotiable based on relevant experience • Benefits offered, Medical, Dental, and Vision • Fun and positive work environment Qualifications • High school diploma • Medical terminology knowledge • Reliability- need to have own means of transportation- not public transportation • Friendly/bubbly personality • Understanding of the referral/ prior authorization process • Medical assistant or LPN (if LPN pay is higher) Additional Information Interested in being considered? If you are interested in applying to this position, please contact (Katleen Angala, 321-445-8243) and click the Green I'm Interested Button to email your resume.
    $15-18 hourly 9h ago
  • Front Desk Receptionist - Medical

    Community Health Connections 4.2company rating

    Office assistant job in Gardner, MA

    Make an impact in your community through a career in health care! Community Health Connections (CHC) is a safe haven to find compassionate care, regardless of income or insurance status. Founded on February 25, 2002, we have 20 years of experience as a Federally Qualified Health Center (FQHC) serving low income, underinsured, uninsured, publicly housed, and homeless populations in 35 cities and towns in North Central Massachusetts. Under the general supervision of the Medical Office Supervisor, the Front Desk Receptionist manages the arrival and departure of patients seeking services at the CHC Fitchburg Medical department. The responsibilities of the Front Desk Receptionist include receiving patients, updating patient information, printing an encounter form, booking appointments, cash reconciliation, and cross covering other medical departments as needed as well as working one assigned evening. Responsibilities include: Receives and directs incoming patients Reviews and updates patient information related to demographics and insurance Follows established health center protocol for the check-in, encounter form production, and check-out Assists walk-in patients with obtaining appointments and/or picking up prescriptions or completed forms Places reminder calls to patients with upcoming appointments Follows established health center protocol for daily cash reconciliation Schedules walk-in appointments, in collaboration with the Nurse of the Day Schedules patient appointments according to established protocol Provides coverage to Medical Records as needed Managing patient care is a team effort that involves clinical and non-clinical staff interacting with patients Minimum Qualifications: High School Diploma or GED required, Associate Degree in secretarial science or equivalent preferred Bilingual in Spanish, is a plus 1-year similar work experience or in a medical office environment preferred Computer skills for accurate data entry Knowledge of basic medical terminology preferred Demonstrated interpersonal relationship skills Demonstrated proficiency in reading, writing and speaking in English Demonstrated ability to work in a fast paced, high telephone call volume office environment We offer competitive pay and excellent benefits including bonuses, paid time off (vacation, sick, personal and 10 holidays), health, dental, life, vision, 401K, and more!
    $39k-45k yearly est. 60d+ ago
  • Front Desk Receptionist

    Vision Source

    Office assistant job in Rochester, NH

    Job Description Join Our Visionary Team as a Front Desk Receptionist at Rochester Eye Care Associates! Are you ready to be the welcoming face and the heartbeat of a cutting-edge optical experience? Rochester Eye Care Associates is on the lookout for a vibrant and customer-centric Front Desk Receptionist to join our dynamic team in Rochester, NH! Benefits include: Simple IRA with company match Paid time off (PTO) and paid holidays Eyewear benefits Employee health insurance What We Offer: Competitive Pay: $15-$19 / Hour No weekend hours: Enjoy a healthy work-life balance Career Growth: Paid training and ongoing support Team Vibe: Collaborative, relaxed atmosphere with people who love what they do Innovative Environment: Experience the newest optical innovations and eyewear styles. What We're Looking For: We are seeking a candidate with experience in optical or healthcare billing and coding who is passionate about providing exceptional customer service. Attention to detail, strong organizational skills, and a positive attitude are key to success in this role. If you're ready to be part of a forward-thinking optical experience, we want to hear from you! Apply now for the Front Desk Receptionist position and embark on a career where every day brings new opportunities to enhance the way people see the world. Your vibrant career at Rochester Eye Care Associates in Rochester, NH starts here! ResponsibilitiesAs the Front Desk Receptionist, you'll be the first point of contact, setting the tone for an exceptional optical journey. Your responsibilities will include: Warm Welcomes: Greet and assist patients with a beaming smile, making every visit memorable from the moment they step in. Efficient Coordination: Seamlessly manage appointments, inquiries, and patient flow to ensure a smooth and streamlined experience. Administrative Brilliance: Handle phone calls, emails, and paperwork with precision, maintaining an organized and efficient front desk. Patient Empathy: Demonstrate genuine care and understanding, creating a welcoming atmosphere that extends beyond just great vision. Required Skills High School Diploma or GED required. Experience in billing and coding, optical billing and coding preferable. Adaptable and flexible with the ability to multitask. Self-motivated and detail oriented. Interest in healthcare. Strong communication skills. Must present a professional appearance.
    $15-19 hourly 14d ago
  • FSU Undergraduate Work Study Employment - Commuter Affairs Sp 26 - Fitchburg State University

    Fitchburg State University 3.9company rating

    Office assistant job in Fitchburg, MA

    The Campus Center, housed within Hammond Hall, has been student-run since 1977 and has grown significantly over the past four decades. Many changes have been made as the needs of our students change and grow. This building, however, still serves its original purpose and offers itself as a place where students can spend time socializing and expanding themselves outside the classroom. Hammond Hall houses everything from offices and services for students to the Gallucci-Cirio Library and the North Street Bistro. Commuter Affairs is an area of the Campus Center. Staff report to the Manager of Commuter Affairs and the Manager of the Campus Center. Duties include, but are not limited to, assisting with programming, customer service, and maintaining the Commuter Lounge and Commuter Lockers. Requirements: Staff will provide friendly customer service to patrons, including maintaining a professional appearance. Staff will assist patrons of the Commuter Lounge to use appliances and services in the space, and encourage social behaviors. Staff will provide support to maintain accurate records of inventory of items. Staff will also complete tasks to maintain Commuter Lounge stock and tidiness, including moving and unpacking boxes, cleaning appliances and surfaces, and organizing items. Each staff member will attend bi-weekly/monthly 1:1 meetings with supervisors, and monthly in-service staff training sessions. Staff will be expected to support Commuter Affairs initiatives by offering programming ideas to supervisors, promoting services and upcoming events to patrons, and attending events when possible. Staff will complete other duties as assigned. Effective verbal and written communication skills are needed. Staff will also be expected to lift and move objects up to 25 lbs. Additional Information: This is a part-time, non-benefited, student only position. Schedule varies not to exceed 20 hour per week with an hourly rate of $15.00. Fitchburg State University is an equal opportunity employer. Application Instructions: Interested candidates should submit a cover letter, resume if you have one. Please click CONTACT US if you need assistance applying through this website. Please click here to login to check/edit your profile or to upload additional documents.
    $15 hourly 9d ago

Learn more about office assistant jobs

How much does an office assistant earn in Concord, NH?

The average office assistant in Concord, NH earns between $26,000 and $46,000 annually. This compares to the national average office assistant range of $24,000 to $41,000.

Average office assistant salary in Concord, NH

$35,000
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