Dental Office Manager
Office manager/administrative assistant job in Cape Coral, FL
At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Dental Office Manager which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients' lives.
Job Type: Full-Time
Salary: $55,000 - 60,000/ year Base Plus Incentives!
***Paid like the owner based on profit
3 Different Incentive Opportunities
-Report Card Bonus - Up to $300/ month
-Unlimited Earning potential through our monthly profit-sharing program
-Unlimited Earning potential through our quarterly profit-sharing program
At Aspen Dental, we put You First. We offer:
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
Career development and growth opportunities to support you at every stage of your career
A fun and supportive culture that encourages collaboration and innovation
Free Continuing Education (CE) through TAG U
How You'll Make a Difference:
As a Dental Office Manager, you will lead the office in all office operations in support of the doctors to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an extensive, ten-week training program to gain business and leadership knowledge designed to help you succeed and grow within our organization.
Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
Consult with patients on treatment options provided by the clinical team, verify insurance payment and collection ensure high-quality of care
Hire, develop, manage, and retain the office staff
Review monthly business results, manage profit and loss, align sales plan to support business goals, and create strategies to increase profitability
Prepare and lead daily huddles with the team to level set expectations to optimize patient experience and business performance
Additional tasks as required
Required Qualifications
Minimum of one year working in a Dental office
Preferred Qualifications
Minimum of one year of managing a team of direct reports
Experience in sales or sales management
High school diploma or equivalent; college degree is preferred
A people-centric leader who motivates and inspires others
Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
Demonstrate analytical thinking; place a premium on leveraging data
Additional Job Description
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.
*May vary by independently owned and operated Aspen Dental locations.
ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Executive Administrative Assistant
Office manager/administrative assistant job in Naples, FL
JET 1 is a leading full-service company specializing in aircraft sales, charter services, and management. Established in Naples, FL, JET 1 serves a global clientele with its exceptional commitment to quality and customer satisfaction. The company is dedicated to delivering unparalleled aviation solutions tailored to meet the needs of its diverse customer base. With a team of skilled professionals, JET 1 strives to provide an exceptional experience in the dynamic field of private aviation.
Role Description
This is a full-time, on-site role for an Executive Administrative Assistant located in Naples, FL. The Executive Administrative Assistant will handle day-to-day administrative support tasks, including managing schedules, organizing correspondence, preparing reports, and ensuring efficient operations for executive leadership. Additional responsibilities include maintaining professional communication with clients and stakeholders, coordinating meetings and travel arrangements, and supporting clerical and operational activities as needed.
Qualifications
Strong Administrative Assistance and Executive Administrative Assistance skills to support daily operations efficiently
Proficiency in handling clerical tasks with accuracy and attention to detail
Excellent Phone Etiquette and professional Communication abilities
Ability to work independently, manage multiple tasks, and prioritize effectively
Proficiency in Microsoft Office Suite and relevant office software
Previous experience in administrative or executive support roles is preferred
High School Diploma required, Associate's or Bachelor's degree in a relevant field is a plus
Insurance Agency Office Manager
Office manager/administrative assistant job in Sanibel, FL
Job Description
Office Manager Sanibel & Fort Myers (Hybrid)
Heidrick & Co. Insurance, a privately held independent insurance agency with offices in Sanibel and Fort Myers, is seeking an organized, tech-savvy Office Manager to support daily operations and staff across both locations. This hybrid role reports to the Vice President and requires regular presence in each office, with occasional remote work approved as needed.
No insurance experience required.
Benefits
Annual Base Salary + Bonus Opportunities
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Responsibilities
Key Responsibilities:
Oversee office operations, agency software systems, supplies, equipment and vendor relationships.
Maintain accurate client, policy, HR and compliance records.
Coordinate scheduling, meetings, trainings, travel and community event participation.
Lead disaster preparedness efforts per the company's Business Continuity plan.
Manage onboarding/offboarding, licensing, HR coordination with the PEO, benefits and payroll support.
Handle bank deposits, payment documentation and basic financial administration.
Supervise and train support staff; promote a positive office culture.
Provide customer service and operational support as needed, including claims coordination.
Assist with marketing efforts, digital content updates and sales/retention reporting.
Requirements
3+ years of experience in a professional administrative role.
Strong organizational, leadership and communication skills.
Knowledge of HR processes, preferably with a PEO.
Proficiency in Microsoft Office and modern office software; comfortable managing office technology.
High attention to detail, confidentiality and professionalism.
Executive Personal Assistant
Office manager/administrative assistant job in Naples, FL
Job Description
We're searching for an exceptional and confident Executive and Personal Assistant in Naples, Florida! Are you known for being a “Jack or Jill of all trades” when it comes to providing executive-level support? Do you want to work with an employer that rewards your success and encourages you to excel in your role? Do you thrive in a high-volume, fast-paced environment? If you qualify for this position, then this is a fabulous opportunity to have fun and thrive in Naples.
Salary: $45,000 - $55,000 + bonus
Hours: Monday - Friday, 8:30 am - 5:00 pm
Benefits: Paid time off, bonuses based on performance
HOW TO APPLY
We appreciate your enthusiasm, but no calls, please! Please apply directly from this job board. If you seem like a good fit for the job, you'll hear from our recruiter about the next steps! Please DO NOT contact Kelly directly. Candidates who reach out directly will not be considered for the position.
Compensation:
$45,000 - $55,000 yearly
Responsibilities:
Serve as the main point of contact for Kelly, promptly identifying and resolving any issues that may arise.
Provide executive and personal support to Kelly on a daily basis.
Manage contracts, including listing, sales, and lease agreements.
Coordinate listing activities, schedule inspections, and handle transaction coordination.
Maintain a warm and welcoming attitude to greet clients and manage office operations smoothly.
Liaise with title companies, escrow, lenders, and clients as needed.
Assist in scheduling photography, staging, and providing agent feedback to clients.
Support Kelly in achieving her philanthropic goals.
Act as the primary contact for clients, ensuring exceptional service delivery consistently.
Qualifications:
Previous experience as a Personal and Executive Assistant, Listing Coordinator, or in similar roles is preferred.
To qualify for this position, you must possess strong time management skills.
Being tech-savvy is a key requirement for this role.
Strong communication skills and active listening are essential qualities needed.
You need to have daily access to a personal vehicle for work-related errands.
Having a valid driver's license and insurance is mandatory.
Helpful experience includes having 2+ years of administrative experience in the Real Estate industry.
Understanding Florida Real Estate contracts, including listing, sales, and lease agreements, is beneficial.
Experience in transaction management is preferred.
A Real Estate License is preferred but not required.
Familiarity with programs such as Google Suite (Gmail & Drive), Social Media platforms, Canva, Mojo Dialer, Mailchimp, Excel, and CRM programs is advantageous.
About Company
Kelly Capolino is an easygoing boss who provides a modern work environment. As a highly successful real estate agent and philanthropist, Kelly is searching for the right person to help her grow and achieve big dreams in Naples. This role has unlimited room for growth and is an excellent opportunity for anyone looking to make a difference.
Location: 8950 Fontana Del Sol Way, #100, Naples, FL 34109.
Team Assistant (Fine Dining)
Office manager/administrative assistant job in Naples, FL
Who We Are
Since opening our doors in 1992, we have dedicated ourselves to creating exhilarating moments and enduring memories. To do so, we bring our core values to your table every day:
Culinary Excellence, Sustainable Seafood, Southern Hospitality, Company Culture, and Philanthropy are what make Truluck's, Truluck's.
Our Team Assistants help us deliver these core values to every guest.
We are here to make good things happen for other people.
Who are you?
We are currently seeking Team Assistant/Busser/Expo/Food Runner candidates who will dedicate themselves to this purpose in joining our exceptional team of professionals. The Team Assistant position is the backbone of our operations providing all supplies needed to our professional service staff. The TA role requires clearing dishware, polishing silverware, and glassware, and setting the dinner tables for service. This is a fast-paced position that requires team members to keep a brisk pace. Successful candidates must have previous hospitality experience, and a proven history of professionalism, accountability, and team commitment.
Why us?
At Truluck's, we make choices that honor the plate, the palate, and the planet. We practice TRU Sustainability, by maintaining an unwavering commitment to serving the highest-quality sustainable seafood. We will never serve endangered, overfished species, and we always follow Ocean Conservancy guidelines. Our Florida Stone Crab is captured by our team of professional crabbers, and our produce is sourced from local growers whenever possible.
Team Assistant/Busser/Expo/Food Runner
COMPENSATION:
Hourly and Tips. (Potential to make $30-$35/Hour) (Full and Part-Time)
REQUIRED TRAINING/EDUCATION/EXPERIENCE:
Restaurant experience preferred but not necessary.
Knowledge of wait staff and guest needs.
All Ambassadors are required to have a telephone number where they can be reached.
MINIMUM QUALIFICATIONS:
Must be able to stand for 9 hours.
Must be able to lift at least 50 pounds.
Ability to perform all job functions while wearing the specified uniform, including proper footwear.
Professional and accurate communication.
LONG DESCRIPTION OF RESPONSIBILITIES/DUTIES:
1.Perform job functions in accordance with performance standards.
2. Perform Team Assistant opening duties and closing duties as directed.
3. Maintain dining room cleanliness and safety; report any issues to Leadership.
4. Assist servers with cleaning and re-setting tables.
5. Set up and maintain service support stations.
6. Maintain, clean, and restock restroom throughout the shift.
7. Properly dispose of leftover garbage, stack plates, wrap glasses, separate silverware, and dispose of duty linen.
8. Pre-set large parties and prioritize table re-set with host department.
9. Inform host department or Leadership of table availability.
10. Restock plates, flatware, and glassware to assigned areas.
11. Attend all Ambassador meetings and bring suggestions for improvements.
12. Always maintain clean and professional appearance.
13. Work with “Teamwork” always in mind.
14. Perform other related duties as assigned by the Leadership Team.
Dental Office Manager
Office manager/administrative assistant job in Naples, FL
Are you a professional Dental Office Manager looking for a fulfilling Full Time opportunity?
Join Our Collaborative Dental Team as a Full Time Dental Office Manager at All About Smiles in beautiful Naples, Florida!
This is an amazing opportunity for a confident, steady leader who thrives in a fast-paced environment, loves solving problems, builds strong teams, thrives on structure and accountability, and keeps the office running smoothly with professionalism and heart.
All About Smiles is a great practice in the heart of Naples with a longtime team committed to excellence and quality of care!
Full Time Dental Office Manager Schedule
Monday through Thursday 8:00am - 4:00pm and Friday 8:00am - 2:00pm, with lunch breaks
To learn more about this established practice: ********************
Dental Office Manager Job Summary
Within the Star Dental Partners affiliated network of dental practices, the Office Manager is responsible for monitoring and managing the operations of a single location. The Office Manager will focus on executing numerous operational tasks in their dental practice with the goal of enhancing practice level efficiencies and growth in conjunction with the support team and the primary dentist of the practice. The Office Manager works closely with the Regional Director of Operations (RDO) to drive a positive team culture and achieve positive practice results.
Full Time Benefits
Quarterly Office Manager Bonus Incentive
Quaterly Growth Bonus Incentive
Monthly Employee Performance Incentive Program
401K
Paid Time Off
Paid Company Holidays, Bereavement, and Jury Duty
Paid Basic Life & AD&D insurance
Medical, Dental, and Vision
Short Term Disability
Voluntary Life & AD&D Insurance
Employee Referral Bonus Program
Pet Insurance
Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives
Additional Practice Perks
Patient-centric community approach
Work/life balance
Opportunity for career growth
Professional development and support with continuing education
Strong business and operational teams
Employee Assistance Program for all employees and their household
Responsibilities
• Team leadership, coaching and training
• Profit & Loss (P&L) management
• Staff and patient scheduling
• Time & Attendance (T&A) management
• Payroll process management
• Accounts Payable (AP) management
• Manage insurance claims and other forms of payment
• Patient satisfaction and experience
• Collaborate on internal and external marketing efforts
• Implement policies and procedures
• Promote SDP company policies and best practices (published or otherwise communicated)
• Management of dental licenses and other related certifications
• Maintain current safety procedures and personal protective equipment required to minimize health risks
• Other job duties as assigned
Qualifications
• 3 years of dental office management or equivalent experience required
• Proficient in dental performance management software (Open Dental, Denticon Preferred)
• Strong understanding of marketing strategies, platforms, tools and metrics
• Intermediate experience with Microsoft Office Suite of applications (Excel, Outlook, SharePoint, and Word)
• Solid understanding of P&L management, revenue cycle, A/R (budgeting)
• Comprehensive understanding ability to enforce current labor laws
• Adhere to current regulatory agency guidelines (OSHA, HIPAA, CDC, etc.)
Work Environment/Conditions
• Ability to maintain a full-time employment schedule approximately 40 hours per week; extended hours may be requested or required
• Ability to travel up to 10%
• Prolonged sitting and standing as needed
• Ability to lift up to 15 lbs.
• Exposure to potentially hazardous objects and/or materials
• Ability to wear appropriate work attire as needed or required
Equal Employment Opportunity
Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Auto-ApplyOffice Manager
Office manager/administrative assistant job in Fort Myers, FL
Physicians' Primary Care of Southwest Florida is a premier physician owned and managed primary care practice with locations in Cape Coral, Fort Myers, Lehigh Acres and Estero. We need a talented Medical Office Manager to join our team. Excellence in Service
* Provide excellent customer service (friendly, courteous and helpful) to providers, coworkers, employees, patients, family members, businesses and visitors of PPC. Courtesy includes; face-to-face, written and telephone (verbal and texting).
* Holds employees accountable for service expectation.
* Works efficiently with other practice leaders with the expectation that excellence in service is a priority.
* Promotes PPC customer service expectations of: Compassion, Respect, Friendliness, Teamwork and Excellence.
Human Resource
* Responsible for hiring, training and maintaining staff for the purpose of running an efficient office.
* Responsible for achieving less than 10 % turnover rate for reasons not relating to retirement, death or moving out of the area.
* Oversees and directs activities of assigned clerical and clinical staff ensuring that all staff have a full understanding of expectation of their positions.
* Responsible for ensuring all new employees are mentored and monitored for efficient and effective onboarding.
* Responsible for managing and processing time and attendance for payroll and personnel management purposes.
* Evaluates performance and recommends merit increases, promotions, and disciplinary actions.
* Conducts evaluations in the same month in which they are due.
* Conduct staff meetings as required by administrator; however, minimum standard is no less than four per year. Staff meetings should include:
* Well-structured agenda
* Educational component
* Administrative component
* Open forum for employee dialogue.
* Visible to all staff and providers by walking around the office and interacting.
* Responsible for supervising all staff within the clinic setting.
Financial Management
* Oversees and responsible for signing and submitting packing slips and/or invoices to accounting within the work week they are received. Communicates to accounting any discrepancies or concerns.
* Manages overtime costs and makes necessary internal changes in order to keep costs to a minimum.
* Responsible for reviewing, questioning and explaining divisional costs as seen on financial reports. Questions accounting where appropriate.
* Maintains efficient inventory process for ordering all supplies.
* Turns in required information to administration for financial and monthly reporting within two business days of month-end closing.
* Ensures that clinical supply inventory is conducted as required.
* Ensures that all monies collected are deposited according to policy and all balancing procedures are followed (cash and credit cards)
* Ensures that all petty cash is balanced and receipts documented according to policy and that all balancing procedures are followed.
Systems Management
* Responsible for developing office specific policy and procedures (both clerical and clinical), as well as for ensuring policies are followed and maintained.
* Appropriately monitors appointments for proper scheduling, patient flow, and efficiency.
* Responsible for ensuring patients, who miss their appointments, are contacted and managed according to policy.
* Responsible for maintaining provider calendars for vacation, meetings and call. Ensuring that schedules are blocked appropriately.
* Ensures that referrals and authorization protocols are followed and handled in a timely fashion.
* Ensures monies are collected at time of service and that staff follow financial documentation protocol.
* Ensures compliance with regulations and with PPC standards of quality patient care.
* Actively participates, educates and supports all payer (commercial/governmental) initiatives in which PPC has a contractual obligation.
* Actively participates, educates and supports initiatives within PPC
* Identifies and resolves operational problems.
* Facilitates physician meetings where appropriate and produces minutes of meetings.
* Attend required meetings and participates in committees as requested.
* Works closely with managing partner and senior level managers.Facilities and Equipment ManagementFackilities Management
* Responsible to ensure facilities are clean, maintained and free from damage and deterioration, as well as safe for all patients, customers, visitors, providers and employees.
* Responsible to ensure lawns are maintained, grounds are free from trash, and trees are trimmed.
* Responsible for working interior and exterior lights.
* Responsible to ensure internal signage is appropriate, professional, non-cluttered and never taped to walls. Removing signage as appropriate (old event, provider announcement etc).
* Fixes deficiencies when notified by local authorities. Notifies administrator of such deficiencies.
* Responsible to ensure that all equipment (medical and clerical) is in working order, clean and stored properly.
Personal Responsibility
* Maintains strictest confidentiality in all areas of the medical practice.
* Reports to work on time and rarely calls off from work.
* Maintains a positive can-do attitude.
* The office manager should be an example to employees of a positive work ethic.
* Continually looks for ways to grow professionally as a leader.
* Participates in professional development activities to keep current with health care trends and practices.
* Is recognized by employees as honest and trustworthy.
* Listens to employees and includes them in decision making (where appropriate).
* Completes other duties as necessary. Demonstrates to employee's willingness to jump in and help.
* Responds to emails within 24 hours of receipt (business hours).
* Keeps work area in a neat and organized fashion.
* Follows professional dress standards as described in PPC handbook.
The above is a summary of duties expected. While a comprehensive list it does not accurately reflect all the duties of the office manager. There are other duties that may be assigned.
EDUCATION:
* Associate Degree in health or business administration required. Bachelors Degree preferred. Life experience may be accepted in lieu of Bachelor Degree. Any exception must be approved by the Administrator or the Director of Human Resources.
* Preferred certification in Medical Office Management through AAPC, or ability to become certified within 2 years of employment.
EXPERIENCE:
Minimum of five years of medical practice operational management experience. Any exceptions must be approved by the Administrator or the Director of Human Resources.
KNOWLEDGE, SKILLS AND ABILITIES:
* Knowledge of organizational policies, procedures, systems, and objectives.
* Knowledge of fiscal management and human resource management techniques.
* Knowledge of health care administrative systems. Knowledge of governmental regulations.
* Skilled in Microsoft office products - especially, Word, Excel and Power Point.
* Skilled in exercising a high degree of initiative, judgment, discretion, and decision making necessary in completing work.
* Skilled in evaluating operations as they relate to polices goals and objectives.
* Ability to create an atmosphere that encourages, motivates, innovates.
* Treats all people (internal and external) in a professional and courteous manner.
* Position requires strong written communication skills.
PHYSICAL/MENTAL DEMANDS:
Requires ability to move throughout the office uninhibited. Requires hand-eye coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports.
This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
What PPC Offers:
* Over 29 years of growing with and supporting our communities
* Award-winning physicians
* Ability to advance within our organization
* Health, dental, vision, disability and life insurances
* 401(k) with company match with free financial advising
* Paid Time Off (PTO)
* Paid Holidays
* Employee Assistance Program (EAP)
* Legal Services/Documentation Discounts
* Employee Resource Assistance Program (ERAP)
* License Renewal Assistance
* Free continuing education through Relias
* Employee appreciation events and gifts
Want to learn more about Physicians' Primary Care of Southwest Florida? Visit us at *************** and apply today!
Physicians Primary Care of SWFL participates in E-Verify. Go to https://***************/wp-content/uploads/2023/06/E-Verify_Participation_Poster_Eng_Es-06.22.23.pdf for more information.
Veterinary Hospital Office Manager
Office manager/administrative assistant job in Fort Myers, FL
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
* We love all pets like our own
* We're the future of the pet industry
* We're here to improve lives
* We drive outstanding results together
* We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.
Position Purpose:
The purpose of the Hospital Operations Manager is to provide daily leadership to our hospital and partner with Hospital Veterinarian(s). The Hospital Operations Manager partners with our retail store partners to provide a smooth and profitable operation by creating a culture of high-quality patient care and exceptional customer service, as well as driving revenue and managing costs. The Hospital Operations Manager represents the mission and values of the hospital and Petco to all clients. Our partners are empowered to do what it takes to create an exceptional client and patient experience. The Hospital Operations Manager coordinates the overall operations of the hospital and cultivates a supportive and collaborative team environment by fostering cohesion and motivation within the team. If you have a passion for pet health and wellbeing, we'd love to have you on our team!
Essential Job Functions
The essential duties and responsibilities that are required of this position. This section includes the primary accountabilities or duties of the role. The Hospital Operations Manager must be able to perform all the following duties and responsibilities with or without reasonable accommodation:
* Lead hospital paraprofessionals to drive operational excellence, efficiency, high standard patient care and excellent client experience.
* Create productive, collaborative and seamless relationships with all veterinarians in the hospital to drive a positive culture and cohesive team environment.
* Point person for all day-to-day functions of the practice including, but not limited to - veterinarian and support partners scheduling, equipment function and maintenance, inventory control and ordering, proper invoicing, patient scheduling, team training, radiological safety program and handling elevated client concerns.
* Oversee hiring, training, reviewing, counseling and separation of paraprofessional partners, in partnership with AOM (Area Operations Manager) and Human Resources Business Partner.
* Assume scheduling responsibilities for all paraprofessional partners, with the expectation to schedule a minimum of two weeks out. Maintain all hospital partner points in accordance with Petco's punctuality and attendance policy.
* Create and maintain doctor's schedule with support from Area or Regional Medical Director as needed.
* Review P&L monthly reporting, and partner with Area Operations Manager to increase revenue growth and exceed financial targets set by Finance team.
* Escalate partner or client issues to Area Operations Manager, Area Medical Director and/or HRBP as required.
* Interface and collaborate with Petco store team to drive a seamless complete care customer experience.
* Schedule appointments, provide client education, relay test results to doctor and clients, maintain and update hospital inventory, maintain client/patient records within the practice management system and manage accounts receivable.
* Keep hospital environment neat and clean; maintain OSHA standards, perform and maintain regular cleaning of environment based on necessity as well as based on a pre-determined maintenance schedule
* Uphold and enforce all policies of Petco and Vetco Total Care.
Other Duties and Responsibilities:
* Patient care always comes first.
* Any issues with patient clients or hospital partners are dealt with and resolved as they occur, or as soon as is possible.
* Exceptional teamwork and commitment to achieve shared goals to benefit the entire company of Petco.
* Collaborate with the Retail Team to drive a positive cultural and cohesive team environment
* Provide backup front desk support as needed including answering telephones.
* Perform additional duties and special projects as assigned.
Nature of Supervision:
The incumbent reports to the Area Operations Manager.
Planning and Problem Solving:
The Hospital Operations Manager must possess excellent planning skills while scheduling the hospital paraprofessional partners in order to ensure adequate coverage while making sure the hospital does not exceed forecasted payroll costs. The Hospital Operations Manager will also play a crucial role in ensuring that day-to-day operation of the hospital is efficient and provides an optimal experience for our patients and guests.
Impact:
This position will impact the organization by contributing to the growth of productive practice while focusing on a high-quality standard of care. From an overall hospital organizational standpoint, this position in critical to ensuring that we have a cohesive, well-trained, and motivated medical support team. The desired result is the creation of an optimal environment that ensures partner retention, patient well-being, and customer satisfaction.
Supervisory Responsibility:
This position includes 1 or more direct reports (Veterinary Technicians, Vet Assistants, and Concierge partners) with daily responsibilities that include recruiting, interviewing, hiring, training, mentoring/coaching, assignment delegation and partnering with Human Resources on discipline up to and including termination.
Minimum Requirements:
* 2-3 years previous experience working in a veterinary practice. In lieu of veterinary experience, must have 2+ years of strong leadership experience.
* Must have excellent written and verbal communication skills.
* Ability to make decisions, delegate tasks and responsibilities and drive results with hospital partners
* Must be compassionate and sympathetic and be able to maintain a professional attitude and demeanor during emotional and stressful situations.
* Must have telephone etiquette and basic computer skills.
* Must be a team player willing to continue learning, offer creative ideas and accept continual change.
* Basic computer skills i.e. Microsoft Office suite
Desired Requirements
* 3- 5 years previous experience working in veterinary practice
* Previous P&L management
* Bachelor's degree or equivalent experience
* 3+ years in a management role, including customer service
* Reporting and data analysis experience
* Veterinary Assistant/Technician experience in positions of increased responsibility
* Licensed Veterinary Technician or Certified Veterinary Assistant (not required)
* Change agility- Works productively and able to navigate ambiguity or uncertainty while assuming positive intent in a fast-paced and evolving environment.
* Desire to Learn - Demonstrates flexibility and resilience in response to obstacles, constraints, adversity, and mistakes. Constructively and resourcefully adapts to changing needs, conditions, priorities or opportunities. Seeks out opportunities to learn from new discoveries, innovations, ways of looking at things, knowledge, and ideas. Invites and incorporates both giving and receiving productive and well-intentioned feedback.
* Drive for Results -- Initiate decisive, timely actions to address important issues. Demonstrates a strong sense of ownership and a commitment to achieving meaningful results. Sets challenging, clear goals/targets and expectations for achieving business results. Drives initiatives/efforts while taking personal responsibility to make decisions and execute actions.
Work Environment:
The majority of job duties are conducted in the Veterinary Hospital. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with clients and their pets.
Contacts:
This position will regularly communicate with clients, veterinary specialists, store partners, and companies that provide products and/or services that the practice utilizes. The right candidate will be able to positively represent the hospital and Petco within the professional community and to our guests.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
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Office Manager
Office manager/administrative assistant job in Fort Myers, FL
Job DescriptionDescription:
Come grow with us! Elite DNA Behavioral Health is one of the largest providers of behavioral and mental health services in Florida - and we're expanding quickly! We believe in providing high-quality, accessible care to our patients and a supportive environment that allows our team to grow professionally.
Our goal is to hire you - the best talent - to support our mission and allow you to grow with us.
We thrive on a mutual goal of providing excellent care to our patients through our comprehensive care services and collaborative culture. Elite DNA is the pioneer of the care coordination approach to mental health, where all patients are matched with their ideal services and providers prior to receiving direct care. Our team is at the forefront of providing leading-edge therapy services - from psychotherapy to psychiatry - to specialized programs such as psychosocial rehabilitation, EMDR, and group therapy.
Everything we do here at Elite DNA is guided by integrity and compassion for our patients and employees.
When you join the Elite DNA team, you'll feel proud to be a part of the group that helps children, adults, and families in our communities live better lives.
Elite DNA Behavioral Health is seeking to hire a full-time Office Manager in the Naples office.
As an Office Manager, you will be responsible for maintaining an orderly and efficient office routine. Responds to patient inquiries and other correspondence as necessary. Administers established guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary. Reviews statements, invoices, receipts, and charges. Works with clinic staff (i.e. co-pay collections and A/R) to establish performance standards for work assignments, monitors work status and progress including goals and objectives. Values cultural diversity and other individual differences in the workforce, ensuring that the organization builds on these differences.
Provides services to individuals and coordination/support to psychiatrists, PA and APRNs.
Initiates and completes all relevant documentation within organizational time frames.
Performs duties in a prioritized, organized, and orderly manner to maximize clinic efficiency and productivity.
Collaborates with team members and other staff to ensure a complete, appropriate and positive experience for all clients.
Follow instructions and complete job duties as assigned by providers and management staff.
Provide appropriate and timely documentation.
Will assist the physician and nurse with direct client care as well as tasks such as filing, chart documentation, faxes, prescription medical programs and telephone follow-up as assigned.
Initiates and completes all relevant documentation within organizational time frames.
Maintain, copy and file patient records and other information as needed.
Monitor voicemails throughout the day, return the calls and effectively resolve the reason for call within 24 hours of the call. Proper documentation for each call and subsequent interaction.
Triage patient phone calls, both incoming and on voice mail. Document the interaction within 24 hours.
Review Athena messages and respective inbox and messages. Respond and document accordingly. Discuss patient concerns with respective provider within 24 hours of incoming call, email, voicemail or message. Document appropriately within same time frame.
Provide information for afterhours call line and information to call if patient has a question. Document this interaction in patient chart.
Requirements:
Education:
Bachelor's degree from an accredited college or university in business administration or health care related field. Experience may substitute some education.
Minimum of three to five years experience in healthcare.
Required Skills and Experience:
Proficiency in oral and written communications
Excellent time and project management skills.
Excellent attention to detail, problem-solving, and customer service.
Must demonstrate positive interpersonal relationship skills with individuals and groups in a wide variety of settings
Medical terminology knowledge essential
Technology Skills:
Effectively uses Electronic Health Records; Athena experience preferred.
Proficiency in Microsoft Office.
This position earns competitive compensation plus a full benefits package including medical, dental, vision, and life insurance, annual PTO of 15 days with tenure recognition incentives, one additional paid day for your birthday and Employee Assistance Program. We also offer opportunities for growth, as well as a great team atmosphere that empowers you to take ownership of outcomes in providing quality service and support.
Compensation $48-52K depending on experience.
ASSISTANT OFFICE MANAGER
Office manager/administrative assistant job in Fort Myers, FL
Benefits:
Opportunity for advancement
Training & development
10PM to 6AM Full We are one of the biggest repossession company in south Florida. we are searching for Repossession Administrative Assistant.
We offer competitive pay, have a fantastic work environment, a talented team and have plenty of fun while we work. Ready to join us?
WHAT YOULL BE DOING
Manage accounts.
Assign vehicle out for repossession and mail letters certified mail
Manage all repossession all impounded vehicles and add any repossession or impound fees to account. Ad all repossession account, fees, invoices, other duties.
Update account status once vehicle has been repossessed
Record all recovery efforts ensuring that accounts are updated and notated accurately
Responsible for updating the repossession log on a daily basis for vehicle that will be clearing that week
Answer phone calls , great costumer service required
ESSENTIALS THAT WILL MAKE YOU SUCCESSFUL
Possess and positive can-do attitude
Ability to communicate effectively and professionally with internal and external customers
Ability to handle multiple tasks simultaneously
Strong organizational skills, task management and ability to prioritize multiple items is a must
Exceptional interpersonal and communication skills
Self-motivated, requiring limited supervision to successfully execute projects
Excellent organizational and time management skills with strong attention to detail
Demonstrates ability to cope with ambiguous and changing environments and remains calm under pressure
EDUCATION AND WORK EXPERIENCE REQUIREMENTS
1-3 years experience in the Auto business or repossession field is preferred
Previous, Call Center, or Auto Dealership experience is preferred
Proficient in basic PC applications, including Microsoft Office (Excel, PowerPoint, Word, Outlook)
Intermediate to advanced typing and data entry processing skills
COMPENSATION :
$14 to $17 / per hour + benefits
PHYSICAL WORK REQUIREMENTS
Frequently: Minimal physical effort such as sitting, standing, and walking
Shifts and/or schedules 9am to 5pm. Only MONDAY THRU FRIDAY
May be required to sit and review information on a computer screen for long periods of time
May require repetitive motions of the hands and wrist related to writing and typing at an electronic keyboard
Employers Rights:
This does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this .
The employer has the right to revise this at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.
AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO
Job Type: Full-time
Work Location: One Locations
Language; fully English and Spanish
Office Manager
Office manager/administrative assistant job in Punta Gorda, FL
Job Description
SLSCO, LP is seeking an Office Manager. The Office Manager will be an experienced professional who will collaborate with management and staff to ensure accurate and timely management of administrative functions. The office Manager will have a daily interface with personnel at all levels.
Essential Duties and Responsibilities:
• Directs office activities and functions to maintain efficiency and compliance with company policies.
• Coordinate and oversee office improvements and repairs.
• Greet and direct incoming guests.
• Receive and distribute office mail and deliveries.
• Assists support staff with their assigned duties, particularly when more advanced, skilled, or sensitive work as required.
• Manage relationships with vendors, service providers, building managers and landlords, ensuring that all items and invoices are paid on time.
• Receive incoming catering orders through the freight, set up, and take down.
• Managing office space, printers, copiers, and ordering food and beverages.
• Maintains office supplies inventory.
• Oversees telephone services, and email correspondence.
• Performs or facilitates the upkeep and appearance of the office.
• Performs other duties as assigned.
Knowledge and Skills Required:
• High school diploma or equivalent required; associate degree in office administration or related field preferred.
• Must have at least two years of administrative or clerical and office management experience required.
• Extensive time management skills with a proven ability to meet deadlines.
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Strong work ethic and high level of professionalism.
• Proficient with Microsoft Office Suite or related software.
Physical Demands:
• Use of manual dexterity, tactile, visual, and audio acuity.
• Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands.
• Occasional lifting (up to 15 pounds), bending, pulling, and carrying.
• Quantitative/mathematical ability (addition, subtraction, multiplication, division, standard measurements).
**Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
Benefits:
• Safe Harbor 401 (k) Plan
• Health Insurance
• Dental Insurance
• Vision Insurance
• Company-paid disability and life insurance
• Voluntary life insurance
• Paid sick time
• Paid time off
Affirmative Action/EEO Statement
SLSCO LTD is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without discrimination because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, disability status, protected veteran status, or any other federal, state, or local protected class.
Clinical Administrative Assistant
Office manager/administrative assistant job in Naples, FL
Job Details AmeriCare Home Health Care - Naples , FL $19.50 - $23.00 HourlyDescription
To ensure the daily communication to the team and complete clinical administrative duties for the organization of the interdisciplinary team.
Job Duties:
Answers and routes incoming telephone calls.
Coordinates communication among team members and provides information or relays messages to patients and team members.
Coordinates and schedules clinician's visits as needed.
Monitors unassigned, missed, and declined visits for rescheduling.
Prepares reports for the utilization of agency as requested.
Completes workflow in the electronic medical record as assigned.
Updates patient's current location and demographic information in electronic medical record (EMR).
Updates web access status in the EMR with the change of patient's location.
Prepares, sends, and distributes faxes.
Become proficient in Forcura, Lab Corp, Trident and DocuSign.
Scans documentation for patient's health information record.
Checks par levels, maintains stock, and orders medical supplies through Medline.
Assemble IDG caseloads and Med sheets.
Help out in IDG when needed.
Types, revises, and combines material, such as correspondence, reports, records, forms, letters, minutes of meetings, technical material, numerical data, and tabular information.
Back-up for staff in other areas for lunch, breaks and time off.
Maintain daily Inpatient Unit (IPU) census. Clinical Administrative Assistant (CAA) (only).
Coordinates admissions to IPU and bed availability (IPU CAA only).
Welcomes on-site visitors to the IPU, determines the nature of business, and announces visitors to appropriate personnel and per our HIPAA policies.
Conducts IPU tours of the facility for families (if needed) (IPU CAA only).
Completes Continuous Home Care (CHC) tracking and initial review of folder and scheduling when Crisis Care Coordinator is on PTO.
Collects and tabulates data as needed.
Cross train in the scheduling department and IPU.
Rotate weekends for coverage to cover for PTO for weekend staff, and rotating holiday, and Hurricane Schedule.
Follows the Compliance and Ethics Program.
Other duties as assigned.
Core Values:
Integrity: We are honest, hardworking, fiscally responsible professionals driven solely by the wellbeing of our patients, their loved ones, and the communities we serve.
Education: We believe it is important not only to serve the community but to educate community members about our services and the role we play through life's transitions.
Collaboration: We know we cannot achieve everything we want without working together with each other, with our healthcare partners, and with the community.
Innovation: We embrace change and are always looking at creative ways to solve problems and serve new populations.
Celebration: We believe in the importance of celebrating life and relationships.
Qualifications
Education and / or Experience:
Associate's degree from four-year college or university; or three to four years related experience and/or training; or equivalent combination of education and experience preferred. Medical office experience preferred.
Certificates, Licenses, Registrations:
None.
Language Skills:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Physical Demands:
(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit and use hands to finger, handle, or feel. The employee is occasionally required to stand; walk; reach with hands and arms, and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required for this job include close vision, peripheral vision, and ability to adjust focus.
Work Environment:
(The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.) The noise level in the work environment is usually moderate.
Compensation and Benefits:
This is only a summary of our employee benefits; it is subject to change.
Medical insurance (PPO) with prescription drug co-pay or HDHP w/HSA
Supplemental Benefits (hospital confinement, accident and/or cancer)
Dental insurance
Vision Insurance
Life and accidental death/dismemberment insurance (company paid)
Long term care insurance (company paid)
Retirement savings plan (TSA/403(b) matching program)
Short and long term disability insurance (company paid)
LegalShield (identity protection and more)
Bereavement leave for family and pets
Direct deposit
Credit union availability
Employee Assistance Program
Paid time off
Mileage reimbursement
In-house continuing education opportunities
Discounted membership at local area Fitness Center
Tuition reimbursement
Other employer-sponsored activities
Avow is a Tobacco Free Organization which includes but is not limited to cigarettes, electronic cigarettes, vaping, cigars, cigarillos, pipes, chewing tobacco, snuff, dip, and loose tobacco smoked via pipe or hookah. And due to the above, Avow will only hire Nicotine Free individuals.
Office Manager - Floater
Office manager/administrative assistant job in Fort Myers, FL
Duties and Responsibilities * Hire, train and manage performance of office team members. * Reside as the expert on basic job knowledge such as filing insurance claims, cash management, office software, insurance verification and insurance linkage. * Explain treatment plans and payment options to patients.
* Review and train on Accounts Receivables (collection percentage).
* Ensure daily deposits are completed on time with accuracy and maintain control of petty cash for the office.
* Ensure office is secure at all times as assigned key holder.
* Train on and review patient financing/credit (volume number and accuracy) with team.
* Train team and ensure effective customer service skills via the telephone and in person.
* Train and hold team accountable for building a productive office schedule.
* Must meet and manage to minimum monthly performance goals as outlined by Regional Management.
* Effective communication ensuring cooperation between the front office and back office (including reading and responding to email, filtering down newsletters, policy updates, correspondence, training, meeting and webinar information and appropriate data).
* Respond to both general dentistry and specialty patients and patient complaints in a timely and professional manner.
* Train staff or arrange training, as needed.
* Assure timeliness and accuracy of paperwork.
* Review and approve payroll (accuracy, control overtime) for office.
* Oversight of supplies and inventory for the office and assure cost effectiveness.
* Retention of staff and patients (turnover number).
* Assure safety - workers compensation (reported timely and accurate and investigation post-accident is completed), ensure staff completes annual OSHA Blood borne pathogen training online in company's Learning Portal, assure MSDS sheets for each location are accurate and on site, track, exchange and review office radiation badges.
* Complete Monthly Check List (completed and assurance all areas are up to date.)
* Provide effective communication and act as liaison between corporate and office staff (changes, procedures, postings, etc.)
* Travel to various locations based upon practice need.
* All other duties and responsibilities as assigned.
Additional Responsibilities
* Positive attitude (motivation, team player).
* Appearance (professional, clean, neat, meets company standards).
* Knowledge of insurance processes.
* Professionalism and leadership.
Qualifications
* Associate's Degree in business, or equivalent, and three years working experience.
* Has a working knowledge of the front and back office healthcare operation.
* Effective communication and time management skills.
* Prior management experience strongly preferred.
* Understanding of general dental terminology.
* Intermediate computer skills; working knowledge of Internet Explorer and working knowledge of Microsoft Office Word, Excel, and dental office software. Experience with EagleSoft preferred.
Auto-ApplyTeam Assistant
Office manager/administrative assistant job in Fort Myers, FL
Job Description
About Discovery At Home
Discovery At Home is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Established in 2012 with the creation of a Medicare-certified agency in Southwest Florida, Discovery At Home has grown steadily over the years, expanding its operations by starting and acquiring agencies in Tampa, Florida; Plano, Texas; Houston, Texas; and West Palm Beach, Florida. While DAH primarily serves residents living in communities managed by the Discovery Senior Living family of companies, its services extend beyond these communities. Today, the organization offers a comprehensive range of care, including Part A services, Part B services, and Private Duty services.
POSITION SUMMARY
Processes and coordinates all required clinical documentation and communication (paper and electronic) to facilitate complete, accurate, and timely flow of patient information. This includes, but is not limited to, patient visit scheduling; assigned workflow processes; and general clerical support to the Director of Clinical Services and assigned clinical Team functions.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following duties are typical for this position. This list is not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
Facilitates maintaining, updating, and communicating visit schedules for Team field staff.
Monitors assigned reports and follows up on unresolved discrepancies.
Distributes communications to appropriate staff as directed.
Maintains assigned tracking systems with accurate/up-to-date information.
Assists with pre-bill audit activities as assigned.
Receives, addresses, triages and relays messages for assigned Team field staff.
Assists with weekend patient scheduling and on-call coverage.
Receives and distributes incoming faxes including physician orders, lab results, etc.; prepares and sends outgoing faxes.
Participates in quality management activities as assigned.
Supports Agency's customer service reputation by promoting and maintaining a responsive, knowledgeable, and accessible approach to all customer contacts.
Other duties as assigned by the Director of Clinical Services.
Commits to high ethical standards and complies with the Code of Conduct, state and federal regulations, accreditation standards, and policies and procedures; maintains confidentiality of patient and employee records and information; has a duty to report compliance concerns, significant legal risk questions, fraud, abuse, suspected or actual misconduct to management.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Educational Requirements and Experience:
• High School diploma.
Knowledge, Skills, and Abilities:
Language Ability:
Ability to communicate effectively in writing and verbally.
Ability to interpret, respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to effectively present information to top management, public groups, and/or leadership as required.
Cognitive Demands:
Ability to solve practical problems and deal with a variety of situations where problem-solving is required. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills:
Ability to use Microsoft Windows, including Word and Excel. Ability to use email and the Internet. Ability to use electronic medical record platforms.
Competencies:
Must demonstrate an interest in working with a senior population.
Knowledge of medical terminology.
Excellent communication skills: ability to be flexible and work well with others.
Ability to maintain confidential information. Must be detail-oriented and complete tasks accurately.
ENVIRONMENTAL ADAPTABILITY
Works primarily indoors in a climate-controlled setting.
Possible exposure to chemicals as identified in the MSDS Manual.
Possible high stress levels in relation to working under deadlines and within budget constraints.
Benefits:
In addition to a rewarding career and competitive salary, Discovery offers a comprehensive benefit package.
Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.
EOE
Clinical Office Manager
Office manager/administrative assistant job in Port Charlotte, FL
Our purpose is
Better Health
. Specializing in primary care for patients 65+ is our passion.
What's Your Why?
• Are you looking for a career opportunity that will help you grow personally and professionally?
• Do you have a passion for helping others achieve Better Health?
• Are you ready to join a growing team that shares your mission?
Why Join Our Team: At VIPcare, we value you. We see you. Team Members at VIPcare are living their why and building their careers with a reliable team that shares their mission of providing 5-star service that always puts patient care and outcomes first. At VIPcare, it's the little things we do each and every day that set us apart from other primary care practices. Our patients are family, and we want to keep our family healthy. Be part of a team that is transforming healthcare one patient at a time. We take great care of our team so they can take great care of our patients and achieve: Better Care. Better Outcomes. Better Health.
Responsibilities
Join Our Team!
Please review our open positions and apply for the role that sparks your passion and elevates your skills.
Position Objective:
The Office Manager is an operational and clinical role and is responsible for providing 5 Star Service in assisting physicians in the management of healthcare daily office operations and treatment of geriatric patients following established standards and practices. The incumbent will report to the Regional Manager (or similar role) and will manage a care team of medical assistants and/or receptionists (generally 3-7 members).
Responsibilities:
Oversee, monitor, and improve clinic performance and other key performance indicators, including HEDIS, admission management, ER utilization, patients not seen, etc.
Manage a team of clinic staff, including coordinating payroll, PTO, hour management, and performance of team members
Communicate with providers to ensure patient quality of care
Assists with scheduling, administrative, and clinical duties for providers (mid-levels and physicians)
Lead daily clinic huddles and assign proactive outreach call efforts to other team members
Manage office operations and performance to ensure that front-office and back-office care teams operate in an efficient, accurate, and patient-focused manner
Provide extraordinary customer service to all internal and external customers (including patients, other team members, and other departments)
Ensure new team members are onboarded and receive proper training using Better Health Group policies and procedures
Ensure the accuracy of all incoming and outgoing information, including supplies, invoices, referral requests, patient records, and medication management
Inform management about current office trends, recommend new policies, or facilitate improvements to current policies and workflows
Participate in required team meetings and communicate updates and changes to physicians and staff
Ensure team calendar, spreadsheets, and whiteboards are current and accurate
Assist providers with obtaining and maintaining credentialing, hospital portal access, state licenses, and professional memberships
Ensure compliance with Medicare Advantage Plans, HIPAA, and labor laws and is responsible for reporting any suspected breaches or compliance issues to the appropriate internal contact
Additional duties as assigned
Position Requirements/ Skills:
At least 4 - 5 years of Medical Assisting experience, preferred (dependant on clinic location and team dynamics)
Minimum of 1 year of leadership experience
CPR Certified preferred
Commitment to patient care and confidentiality
Strong oral and written communication skills
Ability to accurately read and write medical terminology
Knowledge of medical coding
Knowledge of HIPAA
Knowledge and understanding of OSHA and Biohazard guidelines
Basic computer skills, including familiarity with electronic medical records
Proficient with Google Suite (Drive, Docs, Sheets, Slides) and Microsoft Office (Word, Excel, PowerPoint) for real-time collaboration
Preferred Qualifications:
Bachelor's Degree in healthcare administration or related field preferred
Medical Assistant Certified, preferred
Prior medical assisting experience strongly preferred
Has clinical working knowledge and the ability to perform clinical duties to include the following: take vital signs, review medications, administer injections, dispense medications, irrigate eyes and ears, dress and bandage the wound and incision, draw blood and assist physician with any/all procedures
Physical Requirements:
Full range of body motion, including handling and transferring patients, manual and finger dexterity; including eye-hand coordination
Requires standing, walking, pushing, bending, kneeling, and reaching at arm's length and overhead in a clinic for prolonged periods of time
Requires ability to sit or stand for prolonged periods of time
Must be able to lift and move patients and medical equipment as needed
Requires ability to lift/carry up to 15 lbs
Requires corrected vision and hearing to normal range
Ability to sit for extended periods of time
Ability to operate a motor vehicle and have own means of transportation
Key Attributes/ Skills:
Has a contagious and positive work ethic, inspires others, and models the behaviors of core values and guiding principles
An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments
Is able to work within our Better Health environment by facing tasks and challenges with energy and passion
Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals
Demonstrated ability to handle data with confidentiality
Ability to work cross-functionally with multiple teams; ability to work independently with minimal supervision
Excellent organizational, time-management, and multi-tasking skills with strong attention to detail
Excellent written and verbal communication skills; must be comfortable communicating with providers, vendors, staff members, and health plans
Strong interpersonal and presentation skills
Strong critical thinking and problem-solving skills
Must be results-oriented with a focus on quality execution and delivery
Appreciation of cultural diversity and sensitivity toward target patient populations
Compensation & Benefits:
We offer a HIGHLY competitive compensation and comprehensive benefits package:
Competitive base salary
Medical, dental, vision, disability and life
401k, with employer match
Paid time off
Paid holidays
Pay Range USD $52,000.00 - USD $56,000.00 /Yr.
Auto-ApplyAdministrative / Office Assistant
Office manager/administrative assistant job in Fort Myers, FL
Job Description
Tee-Off is looking for an administrative assistant to join our team in our Fort Myers office. This person will work to support the daily operations of the office.
The ideal candidate is a high-energy individual with excellent organizational skills, a strong attention to detail and the ability to communicate effectively in both written and verbal communications.
Responsibilities:
Field inbound communications - Answer phone calls/general email inquiries and route to the appropriate internal parties as needed.
Organize internal resources - Build out and maintain processes to keep files and office supplies organized and easily accessible.
Data Entry - Assist with employee and client database information.
Payroll Entry - Assist senior account representative with payroll entries.
Audits - Assist with running I-9 audits.
Filing - making sure I-9s are properly filed, applications, and employee records.
Customer service -
Requirements:
Proven ability to work in a fast-paced environment
Positive, high-energy attitude
Resourcefulness, creativity, and problem-solving skill set
Familiarity with office equipment (i.e. printers, fax machines, projectors)
Proficiency in Microsoft Office (especially Outlook, MS Excel and PowerPoint)
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Administrative Assistant - Sales
Office manager/administrative assistant job in Fort Myers, FL
With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! of Administrative Assistant - Sales in N Fort Myers, Florida. What you'll do: The Administrative Assistant supports the sales and marketing efforts of the community and provides exceptional service to our customers and residents. Our team is highly collaborative and works together towards a common goal.
Your job will include:
* Greeting customers and residents in a professional and friendly manner.
* Processing and closing homes in accordance with company business plans.
* Adhering to the company's selling philosophy when serving our customers while utilizing all selling and organizational tools provided.
* Providing timely and consistent follow-through with current customers from initial contact to after closing. Records must be maintained of all communication.
* Monitoring and recording daily customer traffic utilizing company designated tracking tools and sending "Thank You" notes to all potential customers along with continued follow up.
* Accomplishing required administrative tasks accurately, expertly, and in a timely manner, while handling priorities.
* Creating sales agreements which may include calculation of sales tax and monthly payment plans as well as running credit checks.
* Maintaining and regularly monitoring the company's internal inventory software program to ensure all available and sold homes in the community are accurate.
* Taking photographs and videos of homes for use in various marketing sources.
* Attending regular rally meetings to review sales and marketing strategies.
* Maintaining open communications with all community and regional team members.
* Auditing all marketing materials and maintaining digital marketing sources.
* Maintaining a list of current available homes daily including tracking new home arrivals.
* Organizing and maintaining files and ordering office supplies.
* Researching and implementing company sponsored activities.
* Attending and participating in training programs and seminars as required.
* Delivering various communications to customers or residents, as needed.
* Performing other duties as assigned by manager.
Experience & skills you need:
* Strong customer service skills.
* Strong interpersonal, written, and verbal communication skills when interacting with potential customers, sales leadership, and the operations team.
* Positive attitude, self-motivated, resourceful, professional, and capable of achieving deadlines and goals.
* Strong math skills and the ability to calculate figures and amounts such as discounts, interest, and commissions.
* Ability to work in a fast paced and team-centered environment.
* Ability to work weekends on a regular basis.
* Ability to problem solve and be detail oriented.
* Understand and follow company established policies and procedures.
* Enjoy collaborating, being a team player with a strong work ethic, accepting constructive feedback, and following directions from a manager.
* Committed to self-development of sales, marketing, and technological advancements.
* Ability to use the Microsoft Office suite of products including Outlook and Excel.
* You have a valid driver's license and a clean driving record. This is required.
In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.
We invite you to visit our web site at ********************************* for additional information regarding our exceptional resort communities.
As an Equal Opportunity Employer, we welcome and thank all applicants.
Auto-ApplyClinical Administrative Assistant
Office manager/administrative assistant job in Naples, FL
We are looking for an attentive Clinical Administrative Assistant to support our client's healthcare team with daily operations and exceptional patient service. This is a dynamic, multi-tasking role suited to a detail-oriented individual who thrives in a fast-paced environment.
Key Responsibilities:
+ Answer and route incoming calls, ensuring clear and professional communication at all times.
+ Serve as a liaison to coordinate updates, relay messages, and share information among patients and clinical staff.
+ Schedule clinician visits and adjust as needed, including rescheduling missed or unassigned appointments.
+ Maintain and update patient location, demographic data, and access status within our electronic medical records system (EMR).
+ Prepare, send, and distribute reports and documentation as directed.
+ Efficiently scan and manage patient health records and associated documents.
+ Coordinate admissions, track bed availability, and welcome visitors in the inpatient unit (IPU), following HIPAA compliance.
+ Handle continuous home care tracking, scheduling, and initial folder review during coverage periods.
+ Collect, compile, and tabulate necessary data for operational reporting.
+ Cross-train within the scheduling department and inpatient unit to provide coverage and support.
Requirements
Qualifications:
+ Strong organizational skills and ability to manage multiple priorities.
+ Excellent verbal and written communication abilities.
+ Proficiency in EMR software; experience with Forcura, Lab Corp, Trident, and DocuSign is a plus.
+ Previous experience in healthcare administration or clinical support preferred.
+ Commitment to high ethical standards and compliance with healthcare regulations.
TalentMatch
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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Dental Office Manager
Office manager/administrative assistant job in Naples, FL
At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Dental Office Manager which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients' lives.
Job Type: Full-Time
Salary: $55,000 - 60,000/ year Base Plus Incentives!
***Paid like the owner based on profit
3 Different Incentive Opportunities
-Report Card Bonus - Up to $300/ month
-Unlimited Earning potential through our monthly profit-sharing program
-Unlimited Earning potential through our quarterly profit-sharing program
At Aspen Dental, we put You First. We offer:
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
Career development and growth opportunities to support you at every stage of your career
A fun and supportive culture that encourages collaboration and innovation
Free Continuing Education (CE) through TAG U
How You'll Make a Difference:
As a Dental Office Manager, you will lead the office in all office operations in support of the doctors to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an extensive, ten-week training program to gain business and leadership knowledge designed to help you succeed and grow within our organization.
Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
Consult with patients on treatment options provided by the clinical team, verify insurance payment and collection ensure high-quality of care
Hire, develop, manage, and retain the office staff
Review monthly business results, manage profit and loss, align sales plan to support business goals, and create strategies to increase profitability
Prepare and lead daily huddles with the team to level set expectations to optimize patient experience and business performance
Additional tasks as required
Preferred Qualifications
Minimum of one year of managing a team of direct reports
Experience in sales or sales management
High school diploma or equivalent; college degree is preferred
A people-centric leader who motivates and inspires others
Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
Demonstrate analytical thinking; place a premium on leveraging data
Additional Job Description
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.
*May vary by independently owned and operated Aspen Dental locations.
ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Office Manager - Floater
Office manager/administrative assistant job in Fort Myers, FL
Job Details FL Gladiolus - Fort Myers, FL Front Office 2 Year DegreeDescription
Duties and Responsibilities
Hire, train and manage performance of office team members.
Reside as the expert on basic job knowledge such as filing insurance claims, cash management, office software, insurance verification and insurance linkage.
Explain treatment plans and payment options to patients.
Review and train on Accounts Receivables (collection percentage).
Ensure daily deposits are completed on time with accuracy and maintain control of petty cash for the office.
Ensure office is secure at all times as assigned key holder.
Train on and review patient financing/credit (volume number and accuracy) with team.
Train team and ensure effective customer service skills via the telephone and in person.
Train and hold team accountable for building a productive office schedule.
Must meet and manage to minimum monthly performance goals as outlined by Regional Management.
Effective communication ensuring cooperation between the front office and back office (including reading and responding to email, filtering down newsletters, policy updates, correspondence, training, meeting and webinar information and appropriate data).
Respond to both general dentistry and specialty patients and patient complaints in a timely and professional manner.
Train staff or arrange training, as needed.
Assure timeliness and accuracy of paperwork.
Review and approve payroll (accuracy, control overtime) for office.
Oversight of supplies and inventory for the office and assure cost effectiveness.
Retention of staff and patients (turnover number).
Assure safety - workers compensation (reported timely and accurate and investigation post-accident is completed), ensure staff completes annual OSHA Blood borne pathogen training online in company's Learning Portal, assure MSDS sheets for each location are accurate and on site, track, exchange and review office radiation badges.
Complete Monthly Check List (completed and assurance all areas are up to date.)
Provide effective communication and act as liaison between corporate and office staff (changes, procedures, postings, etc.)
Travel to various locations based upon practice need.
All other duties and responsibilities as assigned.
Additional Responsibilities
Positive attitude (motivation, team player).
Appearance (professional, clean, neat, meets company standards).
Knowledge of insurance processes.
Professionalism and leadership.
Qualifications
Associate's Degree in business, or equivalent, and three years working experience.
Has a working knowledge of the front and back office healthcare operation.
Effective communication and time management skills.
Prior management experience strongly preferred.
Understanding of general dental terminology.
Intermediate computer skills; working knowledge of Internet Explorer and working knowledge of Microsoft Office Word, Excel, and dental office software. Experience with EagleSoft preferred.