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The differences between on-site services specialists and retention specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both an on-site services specialist and a retention specialist. Additionally, a retention specialist has an average salary of $37,175, which is higher than the $35,797 average annual salary of an on-site services specialist.
The top three skills for an on-site services specialist include customer service, customer locations and management reports. The most important skills for a retention specialist are customer service, outbound calls, and powerpoint.
| On-Site Services Specialist | Retention Specialist | |
| Yearly salary | $35,797 | $37,175 |
| Hourly rate | $17.21 | $17.87 |
| Growth rate | -4% | -4% |
| Number of jobs | 89,834 | 199,631 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 39% | Bachelor's Degree, 40% |
| Average age | 40 | 40 |
| Years of experience | 12 | 12 |
On-site services specialists and retention specialists have different pay scales, as shown below.
| On-Site Services Specialist | Retention Specialist | |
| Average salary | $35,797 | $37,175 |
| Salary range | Between $27,000 And $46,000 | Between $28,000 And $48,000 |
| Highest paying City | Anchorage, AK | Los Angeles, CA |
| Highest paying state | Alaska | California |
| Best paying company | General Electric | Adobe |
| Best paying industry | Technology | Finance |
There are a few differences between an on-site services specialist and a retention specialist in terms of educational background:
| On-Site Services Specialist | Retention Specialist | |
| Most common degree | Bachelor's Degree, 39% | Bachelor's Degree, 40% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between on-site services specialists' and retention specialists' demographics:
| On-Site Services Specialist | Retention Specialist | |
| Average age | 40 | 40 |
| Gender ratio | Male, 50.1% Female, 49.9% | Male, 37.0% Female, 63.0% |
| Race ratio | Black or African American, 11.4% Unknown, 5.2% Hispanic or Latino, 19.0% Asian, 6.5% White, 57.3% American Indian and Alaska Native, 0.7% | Black or African American, 11.4% Unknown, 5.3% Hispanic or Latino, 20.6% Asian, 6.0% White, 55.9% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |