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On-site services specialist vs special service associate

The differences between on-site services specialists and special service associates can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both an on-site services specialist and a special service associate. Additionally, a special service associate has an average salary of $52,386, which is higher than the $35,797 average annual salary of an on-site services specialist.

The top three skills for an on-site services specialist include customer service, customer locations and management reports. The most important skills for a special service associate are customer service, front end, and customer orders.

On-site services specialist vs special service associate overview

On-Site Services SpecialistSpecial Service Associate
Yearly salary$35,797$52,386
Hourly rate$17.21$25.19
Growth rate-4%-4%
Number of jobs89,83475,617
Job satisfaction--
Most common degreeBachelor's Degree, 39%Bachelor's Degree, 38%
Average age4040
Years of experience1212

On-site services specialist vs special service associate salary

On-site services specialists and special service associates have different pay scales, as shown below.

On-Site Services SpecialistSpecial Service Associate
Average salary$35,797$52,386
Salary rangeBetween $27,000 And $46,000Between $26,000 And $102,000
Highest paying CityAnchorage, AK-
Highest paying stateAlaska-
Best paying companyGeneral Electric-
Best paying industryTechnology-

Differences between on-site services specialist and special service associate education

There are a few differences between an on-site services specialist and a special service associate in terms of educational background:

On-Site Services SpecialistSpecial Service Associate
Most common degreeBachelor's Degree, 39%Bachelor's Degree, 38%
Most common majorBusinessBusiness
Most common college--

On-site services specialist vs special service associate demographics

Here are the differences between on-site services specialists' and special service associates' demographics:

On-Site Services SpecialistSpecial Service Associate
Average age4040
Gender ratioMale, 50.1% Female, 49.9%Male, 28.8% Female, 71.2%
Race ratioBlack or African American, 11.4% Unknown, 5.2% Hispanic or Latino, 19.0% Asian, 6.5% White, 57.3% American Indian and Alaska Native, 0.7%Black or African American, 11.7% Unknown, 5.3% Hispanic or Latino, 21.7% Asian, 6.0% White, 54.7% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between on-site services specialist and special service associate duties and responsibilities

On-site services specialist example responsibilities.

  • Understand, administer and manage the contract that exists between the contractor and the client (SCE).
  • Close out monthly summary of arrival systems, postage fund reports and USPS metering machine.
  • Maintain excellent customer relations while following USPS guidelines for parcels to enter the mailing system safely and efficiently.
  • Verified/Validate arrangement of electrical/electronic equipment, power loads for equipment, piping, and HVAC systems.
  • Copy documents according to instructions, binding and collating.

Special service associate example responsibilities.

  • Manage RTV process: obtaining credits from vendors, key-rec errors, key-rec new orders.
  • Manage all VIP internal events, including new attraction grand openings, press junkets and host functions.
  • Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
  • Assist customers in applying for home depot credit card.
  • Maintain accountability reports, special orders on hand report, and POS discrepancy reports.
  • Help to reduce refunds seek at POS and special order desk by researching discrepancies and offering alternate resolution.
  • Show more

On-site services specialist vs special service associate skills

Common on-site services specialist skills
  • Customer Service, 24%
  • Customer Locations, 8%
  • Management Reports, 7%
  • QC, 7%
  • Technical Support, 6%
  • Copy Machines, 6%
Common special service associate skills
  • Customer Service, 37%
  • Front End, 16%
  • Customer Orders, 5%
  • Customer Complaints, 4%
  • Customer Satisfaction, 4%
  • Customer Transactions, 3%

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