Operations analyst vs process analyst

The differences between operations analysts and process analysts can be seen in a few details. Each job has different responsibilities and duties. Additionally, a process analyst has an average salary of $73,233, which is higher than the $63,082 average annual salary of an operations analyst.

The top three skills for an operations analyst include customer service, SQL and data analysis. The most important skills for a process analyst are process improvement, project management, and customer service.

Operations analyst vs process analyst overview

	Operations Analyst	Process Analyst
Yearly salary	$63,082	$73,233
Hourly rate	$30.33	$35.21
Growth rate	23%	11%
Number of jobs	141,707	123,238
Job satisfaction	3	-
Most common degree	Bachelor's Degree, 72%	Bachelor's Degree, 66%
Average age	45	44
Years of experience	-	4

What does an operations analyst do?

Operations analysts serve an essential role within the operations team that supports data management, trade processes, client reporting, and problem resolution. They have to ensure data systems integrity by working closely with the operations team and the client support services manager. Their work focuses on several areas, including maintaining trading systems and portfolio accounting, creating and verifying client performance files, and performing electronic operations reconciliation. To be qualified for this position, one should possess several qualities, including proficient computer skills, excellent communication skills, and attention to detail.

What does a process analyst do?

A process analyst is also known as an operations research analyst, who evaluates in detail the steps in producing products and making important decisions as well as providing recommendations on how to enhance them. They are IT specialists that analyze the business process and workflows to determine how they can be computerized and improved. Responsibilities include identifying problems and risks as well as engaging in problem resolution. Important skills to consider for applicants include being innovative thinkers and goal-oriented.

Operations analyst vs process analyst salary

Operations analysts and process analysts have different pay scales, as shown below.

	Operations Analyst	Process Analyst
Average salary	$63,082	$73,233
Salary range	Between $44,000 And $90,000	Between $49,000 And $108,000
Highest paying City	Jersey City, NJ	Santa Clara, CA
Highest paying state	New Jersey	Connecticut
Best paying company	Intuitive Surgical	Apple
Best paying industry	Finance	Finance

Differences between operations analyst and process analyst education

There are a few differences between an operations analyst and a process analyst in terms of educational background:

	Operations Analyst	Process Analyst
Most common degree	Bachelor's Degree, 72%	Bachelor's Degree, 66%
Most common major	Business	Business
Most common college	University of Southern California	Northwestern University

Operations analyst vs process analyst demographics

Here are the differences between operations analysts' and process analysts' demographics:

	Operations Analyst	Process Analyst
Average age	45	44
Gender ratio	Male, 58.8% Female, 41.2%	Male, 50.8% Female, 49.2%
Race ratio	Black or African American, 12.6% Unknown, 6.0% Hispanic or Latino, 13.8% Asian, 11.2% White, 55.8% American Indian and Alaska Native, 0.6%	Black or African American, 8.2% Unknown, 4.5% Hispanic or Latino, 9.0% Asian, 12.2% White, 66.0% American Indian and Alaska Native, 0.2%
LGBT Percentage	9%	12%

Differences between operations analyst and process analyst duties and responsibilities

Operations analyst example responsibilities.

Manage EDI error processing and exception reporting and interface with the state exchanges to facilitate resolution.
Excel in liaising between business and technical areas to achieve on-time, on-budget and on-spec project completions.
Develop VBA macros to automate various data intensive processes
Manage IP distribution services domestically and globally to enterprise and broadband customers.
Manage small-scale projects from inception to implementation following BCUS SDLC project methodology.
Manage the month-end financial statement reporting process, including journal entry preparation, and account reconciliations.

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Process analyst example responsibilities.

Lead the development and implementation of application and infrastructure solutions that are stable, operationally healthy, and supportable in production.
Develop and manage department SharePoint site to use as a collaborative document management tool.
Collaborate with project manager in tracking and managing project development process following RUP base SDLC methodologies.
Used Visio for process mapping to review operational procedures when determining areas of improvement.
Look at Java code to help debug it.
Test CRM platform through complex use of matrices to be able to segment a database for a more applicable personal contact.

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Operations analyst vs process analyst skills

Common operations analyst skills

Customer Service, 10%
SQL, 6%
Data Analysis, 6%
Project Management, 5%
Process Improvement, 5%
Strong Analytical, 4%

Common process analyst skills

Process Improvement, 9%
Project Management, 7%
Customer Service, 6%
Continuous Improvement, 5%
Sigma, 4%
Business Processes, 4%

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Updated January 8, 2025

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