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  • Associate, Prime Operations

    Coinbase 4.2company rating

    Operations associate job in Lansing, MI

    Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. *Team/ Role Paragraph:* Liquifi is Coinbase's token management platform powering end-to-end token launches, distributions, vesting schedules, and compliance for crypto-native teams, protocol foundations, and token issuers. We work hand-in-hand with our Coinbase Prime custody and trading platforms to provide the most secure, compliant, and efficient way to manage the token lifecycle. The Liquifi Operations team is the execution engine that makes these launches possible, ensuring stakeholders get their tokens on time, in compliance, and without error. As an Operations Associate, you will be a critical link between our customers and our platform's core functions. You'll serve as the primary operational point of contact for our clients, handling everything from initial onboarding to troubleshooting complex issues. While you'll manage incoming requests from account administrators (B2B) and token recipients (B2C), your role goes beyond traditional support. You will conduct in-depth investigations into on-chain and platform-level issues, partnering directly with our Engineering and Product teams to diagnose root causes and drive permanent solutions. Through this work, you'll become a trusted subject matter expert on token distributions and custody workflows, helping to streamline operational processes and build a best-in-class client experience. This is a highly cross-functional role requiring precision, ownership, and a deep curiosity for both on-chain and custodial workflows. *What you'll be doing:* * Serve as the first point of contact for clients on all operational issues, providing responsive Tier 1 support and owning the full lifecycle of an issue from initial triage through to resolution. * Partner directly with Engineering to troubleshoot and resolve complex on-chain and platform-level issues, providing clear, concise analysis to accelerate resolution. * Assist in the execution of core token events, including vesting releases and distributions, ensuring accuracy and timeliness. * Lead the operational onboarding for new clients, ensuring a seamless setup and providing expert guidance on platform workflows. * Proactively identify opportunities for process improvement, converting recurring support requests into scalable, self-serve documentation and improved operational runbooks. *What we look for in you:* * 3+ years of relevant experience in a high-stakes operational, technical support, or client-facing role within crypto, fintech, or capital markets. * A systems-level thinker: You don't just resolve the issue at hand; you instinctively look for root causes, patterns, and opportunities to build more scalable, efficient processes for the future. * Strong foundational understanding of blockchain transactions, wallets (custodial and non-custodial), and key Web3 concepts. * Proven ability to execute with precision and a high degree of ownership, especially under tight timelines. * Proficiency with support/CRM tooling (e.g., Zendesk, Salesforce Service Cloud). * Demonstrated experience protecting user privacy and handling confidential information. * Excellent de-escalation skills and the ability to build trust with frustrated users. * Precise and efficient written and verbal communication, capable of translating technical findings to both client and engineering audiences. * Cognitive tenacity when dealing with uncertainty and a natural curiosity for solving complex problems. * Bias for action, a natural sense of urgency, and the capacity to adhere to SLAs. * Experience creating support playbooks or standard operating procedures (SOPs). *Nice to haves:* * Experience using/training AI chatbots for support teams * Experience with Coinbase Prime or similar institutional custody platforms. * Experience in a compliant/regulated work environment. * B2B onboarding/implementation experience. * Understanding of tokenomics, token vesting schedules, or smart contract-based distributions. * Data analysis skills (SQL is a plus). * In-depth knowledge of blockchain ecosystems beyond Ethereum Job #: P72785 *Location*: US, remote-first (listing may say NY, anywhere in US is suitable) *Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)). Pay Range: $108,630-$127,800 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** *Global Data Privacy Notice for Job Candidates and Applicants* Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required. *AI Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
    $108.6k-127.8k yearly 60d+ ago
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  • Operations Admin-Cust Service; 8:30am Start

    Pitt Ohio 4.5company rating

    Operations associate job in Portage, MI

    PITT OHIO, a $900 million, high service, highly profitable, transportation solutions provider offering SUPPLY CHAIN, LTL and TRUCKLOAD services is seeking a Full Time Operations Admin-Customer Service; 8:30am Start position at our Portage, MI Terminal. PITT OHIO has received countless safety, service, and carrier of the year awards and our highly acclaimed Safety Department is a leader in the transportation industry. Dedication to quality and excellence is our goal at PITT OHIO. We offer competitive wages, hospital/medical insurance with no monthly premiums, vision, discount prescription, dental, 401K, profit sharing, paid vacations, pleasant work environment, and much more! Responsibilities Communicate (via telephone, email, and fax) with both internal and external customers on a wide range of issues including, but not limited to, freight charges, pick ups, tracing, tracking, and POD's Data entry, consisting of, but not limited to, scanning bills, P&D entry, fuel mileage, SDC'ing of freight bills, and payroll Process paperwork and invoices, as well as, monitor checks and cash for accounts receivable and accounts payable Help process and monitor paperwork and Haz-mat information for loads departing or arriving at the facility Other Duties: Interact with and support supervisors, drivers, and dock workers Assist in monitoring and compliance in all areas including, but not limited to, new hires, safety, P&D, OS&D, payroll, and accounts payable Qualifications Minimum Requirements: Command of the English language to communicate effectively with internal and external customers Must possess excellent interpersonal communication skills Previous experience in transportation industry and/or customer service is a plus Experience with Haz-mat or worker's compensation is also very helpful Problem solving and analytical ability is essential Must be competent and proficient in Microsoft Office Software products Must possess strong typing and ten key skills Certain job duties within this classification require night shift hours Ability to react to change productively and handle other essential tasks as assigned Working Conditions/Physical Requirements: Ability to work flexible hours Must be able to work with little or no supervision Potential candidates must be able to endure a noisy, dirty and quick paced environment with many interruptions Office Work Flexibility with changing job duties Monday through Friday, hours may vary depending on department needs. No weekend hours and minimal overtime required Quiet to moderate noise level Primarily sedentary work - may be required to lift up to 25 pounds or exert up to 10 pounds of force occasionally and/or negligible amount of forces frequently or constantly to lift, carry, push, pull or otherwise move objects including the human body. Sedentary work involves sitting most of the time. Walking and standing are required frequently Close visual acuity is required to perform activities such as preparing and analyzing data and figures, viewing computer terminal, and extensive reading Typical exposure to interior environmental conditions like air conditioning and dust; no substantial exposure to adverse environmental conditions Manual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingers Talking and hearing required to communicate with and listen to others to share or receive information. May be occasionally exposed to noise including telephone, office machinery, and conversations of others PITT OHIO is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data or other legally protected status.
    $29k-39k yearly est. Auto-Apply 11d ago
  • Operations Associate I - March Start Date

    Jackson National Life Insurance Co Inc. 4.3company rating

    Operations associate job in Lansing, MI

    If you are an internal associate, please login to Workday and apply through Jobs Hub. Job Purpose The Operations Associate I processes standard client and producer transactions and ensures all information is in "good order" for processing. Essential Job Duties & Responsibilities * Processes standard transactions using documented procedures and multiple software applications. * Identifies and escalates issues for resolution when necessary. * Communicates with internal associates and external customers or agents regarding outstanding requirements. * Documents status of transactions and contacts received and initiated. Other Duties * Must meet departmental production and quality standards related to product or level. (i.e. case/transaction handling time, gain/loss transactions, adherence to documentation/verification standards, etc.) * Other duties as assigned. Knowledge, Skills & Abilities * Ability to learn and understand basic life and annuity product information. * Basic understanding of financial implications arising from processing errors. * Ability to read and carry out detailed written procedures. * Good verbal and written communication skills to interact professionally with coworkers, management and external customers. * Ability to communicate company processing requirements and procedures. * Ability to navigate and utilize multiple software and mainframe computer applications. * Ability to type 35 words per minute. * Ability to work independently and in a team environment. * Ability to effectively manage the demands of a high volume, imaged based work environment. Education and Experience Required * High School diploma or equivalent (G.E.D.). * 0-1 year work experience. Benefits and Compensation * Hourly pay rate of $20.60 * Promotional consideration (twice annually) * Annual bonus and merit programs * Annual paid time off and 10 paid holidays * 401k match program Jackson is proud to be an equal opportunity workplace. The Company subscribes to and endorses federal and state laws and regulations relating to equal employment opportunity for all persons without regard to race, color, religion, gender, age, national origin, legally-recognized disability, marital status, legally-protected medical condition, citizenship, ancestry, height, weight, sexual orientation, veteran status, or any other factor not related to the needs of the job. The Company is committed to a policy of equal opportunity. Company facilities and campuses are tobacco-free environments.
    $20.6 hourly Auto-Apply 11d ago
  • Operations Associate

    Maersk (A.K.A A P Moller

    Operations associate job in Ada, MI

    About Us: As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! We are an integrated logistics company responsible for moving 20% of global trade annually. With a dedicated team of over 110,000 employees across 130 countries, we go all the way to connect and simplify global trade, and help our customers grow and thrive. Maersk Ground Freight (MGF) offers transportation services like FTL (Full Truckload), LTL (Less Than Truckload), brokerage, cross-border trucking, groupage, and sortation hubs, connecting Maersk or Customer warehouses or depots or cross-dock/consolidation/deconsolidation facilities through a robust network led by best-in-class operations and technology. This integrated network will service multi-channels like B2B, B2C, B2B2C, e-commerce, direct to store, dropship, returns, and more, leveraging asset-based, asset-light, and non-asset models. JOB SUMMARY: The Operations Associate is responsible for controlling freight forwarding shipments into and out of the station across various modes of transportation based on customer requests. The primary focus is providing a high-level operations excellence and a quality customer service experience to all customers while maintaining station KPI's. Essential Functions: * Tracking and tracing outbound shipments * Inspecting outbound freight * Contracting new carriers as needed and assigning carriers and providing load tenders * Communicating freight status and any problems to other stations and customers, and updating the system * Provide customer service * Able to work overtime and weekend on call rotations. * Data entry of shipments into transportation management system * Quoting, costing and invoicing of international shipments, air, ocean and ground * Domestic air and ground routing (including Canada) * Contract new carriers * Negotiate Freight Rates * Develop collaborative carrier relationships * Assigning carriers and providing load tenders * Find and develop new logistics/freight opportunities and design carrier solutions for other Pilot offices and external customers SKILLS/COMPETENCIES: * Multi-tasking while maintaining precise attention to detail * Excellent verbal and written communication skills * Must be able to type 35+ words per minute * Must be able to work in demanding, high-volume environment, particularly with email and calls * Precise attention to detail * Proficient in Microsoft products * Must be tech savvy Company Benefits: * Medical * Dental * Vision * 401k + Company Match * Employee Assistance Program * Paid Time Off * Flexible Work Schedules (when possible) * And more! Pay Range: $21-$22.50 per hour * The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
    $21-22.5 hourly Auto-Apply 4d ago
  • Branch Operations Specialist (Kalamazoo, MI)

    Oppenheimer & Co 4.7company rating

    Operations associate job in Kalamazoo, MI

    Who We Are: Oppenheimer & Co. Inc. ( Oppenheimer ) is a leading middle-market investment bank and full service broker-dealer. With roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and public finance), equity & fixed income research, market making, trust services and investment advisory and asset management services. Job Description: The firm is seeking a Branch Operations Specialist to join their branch office in Kalamazoo, MI. This role requires superior interpersonal skills as well as organizational and multi-tasking skill sets. The candidate should be able to operate independently as well as a member of a team under the leadership of the Branch Manager. This role will report directly to the National Branch Operations Administrator with secondary reporting to the Branch Manager. Responsibilities: Assist in maintaining the day to day operations to ensure operational excellence Support client onboarding process Maintain and process documents Assist with audit preparations Communicate effectively and efficiently with home office personnel Interact and support branch staff and all levels of management Interact on routine/sensitive matters Ensure that all documents are sent to home office in a timely manner Cross training within other positions in the Operations area Willing and able to take on additional tasks Qualifications: FINRA Registration: SIE and Series 99 required (Within 6 months of hire) Brokerage operations experience Strong attention to detail and accuracy Intermediate Microsoft Office skills Ability to navigate multiple computer systems, applications, and utilize search tools to find information Excellent verbal, written, and interpersonal communication skills Effective organizational, multi-tasking, and prioritizing skills
    $54k-78k yearly est. 60d+ ago
  • Quality Operations Specialist

    Welbehealth

    Operations associate job in Lansing, MI

    WelbeHealth PACE helps seniors stay in their homes and communities by providing medical care and community-based services. We believe in going the extra mile and aim to make a genuine difference in our participants' lives. Under the supervision of the Quality Operations Director (QOD), the Quality Operations Specialist is accountable for the maintenance and oversight of the WelbeHealth Quality Operations (QO) program. This role monitors staff compliance with state and federal regulations and WelbeHealth policies and procedures, as well as coordinates WelbeHealth audits **Essential Job Duties:** + Collaborate with the QOD on the development of Quality Improvement (QI) Program initiatives and priorities + Serve as a primary resource for QO Coordinators to ensure accurate application of quality policies and procedures + Coordinate messaging for the QO team, including maintenance of email inboxes and other communication platforms + Collect, analyze, and generate reports for regulatory QO department data including that specified in the QI plan, HPMS, and required by state and federal regulations + Assist with auditing and ensuring timely completion of all regulatory requirements + Gather universe data elements for PACE and mock audits, and support data requests during audits + Complete investigations and notifications, along with the grievances, appeals, and HPMS processes as needed **Job Requirements:** + Bachelor's degree in a relevant field; master's degree in relevant field preferred; professional experience of five (5) years may be substituted + Minimum of two (2) years of work experience in QI in a healthcare setting + Experience and knowledge of healthcare compliance, including PACE-specific program compliance; PACE experience is highly desired + Experience with managing data and conducting analyses using productivity suite software, including complex spreadsheets + Extensive Microsoft Office Suite, Smartsheet, and Health Information Management experience + Highly motivated, self-directed, able to execute tasks in a quickly changing environment, and able to make sound decisions in emergency situations **Benefits of Working at WelbeHealth:** Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for. + Standard business working hours + Full medical, dental, and vision insurance, beginning day one + Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days + And additional benefits Salary/Wage base range for this role is $68,640 - $89,535 / year + Bonus. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications. Compensation $68,640-$89,535 USD **COVID-19 Vaccination Policy** At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. **Our Commitment to Diversity, Equity and Inclusion** At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. **Beware of Scams** Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************
    $68.6k-89.5k yearly Easy Apply 6d ago
  • People Operations Specialist

    Niowave 3.5company rating

    Operations associate job in Lansing, MI

    Summary/objective Under the guidance of the People Operations Business Partner, the Specialist performs diversified and confidential administrative duties in support of the People Operations Department, requiring broad and comprehensive experience, outstanding interpersonal skills and good judgment and discretion. The People Operations Specialist is an open minded, committed team player and is energized by keeping things organized and supporting others in being successful. The Specialist's passions include hands-on work and truly understanding the fruits of the labor and the challenges faced in accomplishing the desired outcome. This role is critical to the sustainability and business continuity of the department. Essential Functions Human Resources Information System (HRIS) Management Serve as the first line for staff file management for the entire staff employment life cycle (onboarding to termination). Maintain the integrity and confidentiality of People Operations files and records. Maintain compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance. Audit and maintain ADP system; upkeep files, ensures all required documents are placed in correct file folders, updates and maintains necessary and required system changes, ensures compliance with local, state and federal labor and employment law. Maintain internal process trackers for checks & balances systems. Collect and process new hire paperwork, both physical and electronic files Process status updates for staff members (title, compensation, one-time awards, etc.) Assist with the annual career planning/compensation review process Maintain data analytics for business awareness and decision making. Benefits, Time-Off, & Payroll Communication & Systems Management Ensure the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information Assist with coordination of open enrollment period Ensure all employees' timecards are accurately completed and approved by employees and managers for successful payroll processing. Maintain processes and administering all leave-of-absence requests and disability paperwork: medical, personal, disability. Maintain staff time off process within the HRIS & manage internal communications (staff member, supervisor, etc.) In collaboration with Talent Engagement Team Schedule and assist with candidate interviews. Schedule and assist with new hire orientations. Acquire background checks and employee eligibility verifications. Prompt new hires for document completion in the HRIS for onboarding. Perform other duties as assigned Specific Functions Support the mission of creating sustainability and business continuity by providing process expertise, tools, templates, guidance to document process and procedures, creating references to ensure standard and consistent practices across the department. In collaboration with People Operations team members, create, maintain, and actively execute on the visual aids that will ensure standard, reproduceable work for all areas under the responsibility for People Operations. Serve as point of contact for working groups; organize and share relevant documentation and reports with project team. Competencies Analytical and problem-solving skills Excellent communication, organizational, time management, and interpersonal skills; Professional demeanor; calm, polite, kind, well-spoken. Understanding of how to integrate into a new team/organization Understanding of own communication and learning styles, ability to assess others styles, and how to use that information to optimize relationships and project outcomes Exceptional technology skills; Expert skill with MS Office applications: Outlook, Word, PowerPoint Extremely attentive to details, particularly with written communications, and PowerPoint presentations. Ability to anticipate needs and use good business judgment in escalating priority issues. Extremely confidential; experienced in handling highly sensitive information discreetly. Accountable, responsible, and able to work independently. Very flexible, able to pivot quickly as priorities change. Required Education and Experience Bachelor's degree in Human Resources or equivalent education/experience Preferred Education and Experience 3+ years Human Resources experience in a highly technical environment Experience with HRIS and ATS platforms and systems SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds Position Type/Expected Hours of Work Full-time position. Company's standard operating hours are Monday thru Friday 6:00 a.m. - 6:00 p.m. with production related activities requiring 24/7/365 shifts. This position will have regular working hours during M - F with an expectation of adjusting to work outside of the standards operating hours as needed. Niowave has multiple locations within the Lansing area. Travel between locations is expected in the role. Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $52k-82k yearly est. 60d+ ago
  • Operations Specialist

    Adapthealth LLC

    Operations associate job in Kalamazoo, MI

    Requirements Education and Experience Requirements: High School Diploma or equivalency Three (3) years' work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry is required. Physical Demands and Work Environment: Work environment will be stressful at times, as overall office activities and work levels fluctuate Must be able to bend, stoop, stretch, stand, and sit for extended periods of time Subject to long periods of sitting and exposure to computer screen Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use Excellent ability to communicate both verbally and in writing Ability to effectively communicate both verbally and written with internal and external customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy. Mental alertness to perform the essential functions of position.
    $41k-67k yearly est. 50d ago
  • Store Operations Specialist

    at Home Group

    Operations associate job in Kalamazoo, MI

    The Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including: unloading, processing, stocking, and resets. Key Roles and Responsibilities Provides customers a positive shopping experience Performs cashier duties accurately while processing all transactions per policy. Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in receiving. Leads team in performing all freight functions including stocking and resets. Ensures Specialists are focused first in their specialized areas. Unload, process, and stock freight to correct location, following merchandising guidelines. Timely and thorough incident reporting compliance. Performs store recovery tasks and housekeeping (inside and out) as required during stocking efforts. Performs and trains team on store freight processing and merchandising responsibilities Operates all equipment in a safe manner per directed procedures. Ensures a safe working and shopping environment while minimizing shrink and damages. Executes company directives, policies and procedures timely, accurately, and thoroughly. Qualifications and Competencies At least 18 years old High School Diploma/Equivalent Ability to work a flexible schedule including nights, weekends, and some holiday Ability to lift a minimum of 50 lbs., team lift 100 lbs. Contributes to a customer focused environment while demonstrating excellent service. Communicates clearly with customers, team and leadership. Reliable and trustworthy Ability to work effectively independently and within a team to perform all tasks as assigned. Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thoroughly execution. Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business.
    $41k-67k yearly est. Auto-Apply 60d+ ago
  • Operations Coordinator

    Trivium 3.9company rating

    Operations associate job in Michigan Center, MI

    Job DescriptionJob Title Life Manager / Executive Assistant to the Founder (Path to Chief of Staff) Hybrid - Primarily in-person, with remote flexibility as needed - About Neametric We are a fast-growing digital marketing agency founded in 2017, operating across lead generation, call center services, SEO, PPC, websites, paid media, and full-funnel digital marketing. The company employs 60+ team members and is entering a high-growth phase with a clear goal of reaching $10M+ in annual revenue. This role exists for one purpose: to buy back the Founder's time so he can focus on sales, authority-building, networking, and growth. Role Overview This is not a traditional Executive Assistant role. This is a Life Manager position supporting a high-performing, fast-paced, sales-driven Founder. You will manage business, personal, and household operations, act as a force multiplier, and eventually grow into a Chief of Staff-level role with a personal assistant reporting to you. You will manage the Founder's life end-to-end-proactively, logically, and without needing constant direction. If you need to be told what to do, this role is not for you. Key Outcomes (What Success Looks Like) Buy back at least 10 hours per week of the Founder's time Enforce structure, routines, schedules, and follow-through Ensure nothing falls through the cracks-business or personal Founder focuses on sales, growth, authority, and networking only Everything else is handled, tracked, documented, and reported Core Responsibilities1. Founder & Executive Management Own and manage the Founder's calendar, schedule, priorities, and routines Create and enforce a structured daily and weekly schedule Ensure meetings are prepared for in advance (agenda, notes, assets ready) Take meeting notes and ensure follow-ups, tasks, and CRM updates are completed Actively tell the Founder what needs to be done-not ask 2. Business Operations & Reporting Liaise with department heads to: Track progress Ensure deliverables are met Collect reports and KPIs Consolidate reporting so the Founder receives clear, concise summaries Track onboarding, training, and readiness of new hires (e.g., sales closers) Ensure documentation, SOPs, and processes are maintained and followed Identify inefficiencies and propose solutions proactively 3. Project & Task Management Own execution of ongoing and new projects Ensure no project stalls due to lack of follow-up Coordinate across teams using tools like: Slack Google Workspace Asana / Monday.com HubSpot (or similar CRM) Track deadlines, priorities, and dependencies 4. Personal & Household Management Manage personal logistics for the Founder and spouse: Appointments Travel planning Errands Household needs Coordinate: Home maintenance Vendors Groceries and household orders Ensure family commitments (kids' schedules, events, pickups) are handled Remove all personal distractions from the Founder's plate 5. Authority & Growth Support Schedule and organize: Networking activities Authority-building initiatives Social media and brand activities Ensure assets, time blocks, and follow-through are in place Keep the Founder focused and accountable to long-term growth initiative. Requirements This role requires senior-level maturity and experience. Must-Have: Minimum 3 years experience in: Executive Assistant Life Manager Operations Manager Chief of Staff-type roles Proven experience supporting high-performing, Type-A executives Strong operational, organizational, and project management skills High emotional intelligence and confidence Ability to push back, set boundaries, and enforce structure Logical thinker and strong problem solver Comfortable managing both business and personal matters Tech-savvy and fast learne Strongly Preferred: Experience in fast-paced, entrepreneurial, or agency environments Background in operations, project management, or business management Required Skills & Tools Slack Google Workspace Asana, Monday.com, or similar CRM familiarity (HubSpot or equivalent) Calendar and task management systems Strong documentation and reporting skills Personality Fit (Critical) Extremely organized Calm under pressure Not intimidated by strong personalities Direct, assertive, and confident Proactive, not reactive Takes ownership and accountability Career-oriented (this is not a short-term role) Work Schedule Full-time On-site: 8:30 AM - 5:00 PM Flexibility required when needed Hybrid/remote flexibility when Founder is traveling Benefits Compensation & Benefits Salary: $50,000 - $70,000 base (depending on experience) Performance-based bonuses Paid time off Growth path to Chief of Staff Potential to build and manage a support team Initial 1099 with transition to W-2 for the right candidate
    $50k-70k yearly 13d ago
  • Stadium Operations Intern 2026

    Kalamazoo Growlers

    Operations associate job in Kalamazoo, MI

    Internship Objective: The Kalamazoo Growlers are offering an opportunity for current college level students looking to gain real world Stadium Operations experience to position themselves for a career in the sports industry upon graduation. About the Organizations: The Kalamazoo Growlers are a 2014 Northwoods League expansion team, 2022 and 2024 Northwoods League Championship team, and have become one of the most premier sports and entertainment companies in the Nation, winning organization of the year in 2016, 2020, 2022 and 2024. The Growlers continue the rich history of baseball in Kalamazoo, carrying on the tradition of the Kalamazoo Kodiaks and Kalamazoo Kings. Homer Stryker Field, a 3,000-seat park located in Kalamazoo's Mayors Riverfront Park is the home field of the Growlers. The Northwoods League is a summer baseball league comprised of teams of the top college players from across North America. The Northwoods League has more teams, plays more games, and draws more fans than any Summer Collegiate Baseball League in North America. Each team is operated similar to a professional minor league team, providing players an opportunity to play under the same conditions using wooden bats, minor league specification baseballs, experiencing overnight road trips, and playing nightly before thousands of fans. Start Date: On or near the start of summer (May 11th) End Date: On or near the end of summer (August 22rd) Academic Qualifications: Declared major or minor in Sport Management or General Management (Other majors will be considered including, but not limited to: Marketing, Food Management, and Business) Description of Responsibilities: Each Assistant Director of Stadium Operations will be responsible for the oversight of specific concessions locations. Responsibilities include but are not limited to: Concessions location oversight Assist with Game Day Staff / Concession Employee Management Food & beverage inventory & tracking for assigned areas Assist with food & beverage re-orders Assist with scheduling & payroll of concessions employees Food & beverage waste management & tracking Ensure food quality control Assist with the quality control of ballpark cleaning and maintenance, including preemptive maintenance Stadium Cleanliness and Upkeep supervision Desired Skills and Qualifications: Availability to work all games and events Must be a team player with strong leadership skills Must be enthusiastic with a desire to work hard and have a positive “can‐do” attitude Previous internship or job in ballpark operations is a plus but not required Cash handling experience preferred Customer Service & Management experience preferred Food experience preferred Ability to multi‐task and handle responsibility Self‐ motivated and ability to take initiative Skills with various power tools, and in different maintenance areas is a plus Proficient in Microsoft Office and Google Sheets The ability to work extended hours upwards of 14 hours and lift 50 lbs. Other Tasks and activities to include, but are not limited to: Picking up and removing trash Hanging ballpark banners Working concessions outlet as needed Participating in in stadium entertainment Playing Field pick up Office & Clubhouse clean up / organization Fan interaction & engagement Gameday set up Delivery receiving Power washing or other stadium recovery activities Food prep Intern Olympic competitions Working special events Working Battle Creek / Kalamazoo Games Player Food delivery / pickup Merch modeling, sorting, displaying Create / participate in promotional videos Community gorilla marketing campaigns No Compensation. The extent to which the Intern and the Company clearly understand that there is no expectation of compensation. The Intern understands that they are not entitled to wages for their time spent in the internship. The intern agrees that he/she will be compensated in knowledge, education, and experience as consideration for the duties/responsibilities that he/she will undertake during the duration of this agreement. Housing & Living Expenses: Housing is not provided, intern is responsible for coordinating summer arrangements. There are an abundance of housing options in Kalamazoo and Battle Creek during the summer. Company will provide $600 monthly stipend to assist in covering living expenses such as food, gas and housing. Credit: College credit towards a major, minor or general elective available We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
    $32k-42k yearly est. 10d ago
  • Operational Excellence and Training Intern

    Zoetis 4.9company rating

    Operations associate job in Kalamazoo, MI

    Kalamazoo - Kilgore Road States considered: Michigan Role Description: The Operational Excellence and Training Internship offers students the opportunity to develop comprehensive insights and practical skills in continuous improvement and training initiatives. The student will obtain knowledge and hands-on experience through various projects related to different aspects of process improvements, Lean Six Sigma, Training and Development and Data Analysis. Students will work closely with mentors to successfully complete designated projects, fostering valuable connections and collaboration with professionals across multiple departments within Zoetis. Operational Excellence and Training Intern Location: KALALAMAZOO, MICHIGAN Internship Summary: Kalamazoo Global Manufacturing and Supply (GMS) offers a full-time 13 week internship as part of the OpEx and Training Team. The student will work on improvement projects across the site, collaborating with stakeholders in different departments to accomplish their goals. Internship Job Duties: The student's scope of work may include the following: Process Improvement Initiatives: Work alongside cross-functional teams to assess existing processes Employ process mapping and value stream analysis to identify inefficiencies Conduct root cause analyses and assist in developing improvement strategies Lean Six Sigma Application: Participate in Kaizen events and continuous improvement initiatives Apply Six Sigma DMAIC methodologies to formulate solutions Training & Instructional Design: Assist in developing training materials and resources Collaborate with Subject Matter Experts to develop training materials Statistical/Data Analysis Utilize statistical tools to analyze process data and draw meaningful conclusions Internship Qualifications: Bachelor's Degree TECHNICAL SKILLS REQUIREMENTS: Strong interpersonal, teamwork, and problem-solving skills. Motivated, self-starter with excellent verbal and written communication skills. Demonstrated record of achievement of objectives and proven demonstration and commitment to the Zoetis Core Beliefs. Excellent computer skills including Microsoft Office, Outlook, and ability to learn Zoetis systems. The following hourly pay rates reflect the anticipated base pay for this position: If the selected candidate is a student pursuing an Associate-level degree: $16.00 per hour If the selected candidate is a student pursuing an Undergraduate-level degree: $22.00 per hour If the selected candidate is a student pursing a Graduate-level degree: $32.50 per hour If the selected candidate is a student pursuing a Doctorate-level degree: $36.00 per hour The following hourly pay rates reflect the anticipated base pay for this position if a selected candidate were to be located in California, Connecticut, District of Columbia, Illinois (Chicago area), Massachusetts, New Jersey, New York, Washington (Seattle area): Student pursuing an Associate-level degree: $17.00 per hour Student pursuing an Undergraduate-level degree: $24.20 per hour Student pursing a Graduate-level degree: $36.40 per hour Student pursuing a Doctorate-level degree: $40.30 per hour Zoetis is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
    $16-40.3 hourly Auto-Apply 4d ago
  • Operating Room Registered Nurse (RN) Internship - Bronson Methodist

    Bronson Battle Creek 4.9company rating

    Operations associate job in Kalamazoo, MI

    CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you're ready for a rewarding new career, join Team Bronson and be part of the experience. Location BMH Bronson Methodist Hospital Title Operating Room Registered Nurse (RN) Internship - Bronson Methodist Bronson is offering a Surgical Nurse Internship for licensed Registered Nurses seeking a new opportunity in surgical care (seeking candidates with 2 years of clinical nursing experience). This program is designed to prepare nurses for practice in the fast-paced and constantly evolving field of surgical nursing. Interns will take part in an extended orientation that includes classroom instruction, hands-on training in both foundational and advanced surgical skills, clinical experience, and the development of critical thinking. The curriculum follows best practices and current standards in surgical nursing. All nurses providing direct patient care are expected to demonstrate competencies specific to the surgical patient population. As an OR RN Intern, you will participate in a full-time, day-shift orientation lasting approximately 6 to 8 months. After successful completion of orientation, you will transition into an available OR Registered Nurse position-please note that this transition may involve placement on any shift, depending on department needs (current needs include night shift). At Bronson, we value our team members and offer a comprehensive benefits package, including: * Competitive compensation * Health, dental, and vision insurance * Generous PTO and retirement plans * Career development opportunities * AND MORE! Diploma, Associate's or Bachelor's degree in Nursing required Licensed Registered Nurse in good standing for the state of Michigan As of December 29, 2013, any nurse hired by Bronson who does not hold a BSN (or higher nursing degree) will be given 8 years from date of hire date to obtain. If, after 8 years, the nurse has not met this requirement, employment will be terminated. BLS certification required by completion of core orientation Critical care or ALS is required for some RNs, unit specific Successful completion of Hospital, Core, and Department specific orientation based upon unit and experience level required * Ability to read, interpret, and analyze data from various computer systems and equipment in order to set an appropriate plan of action * Must be able to constantly communicate both verbally, in writing and electronically Work which produces levels of mental/visual fatigue which are typical of jobs that perform a wide variety of duties with frequent and significant uncontrollable deadlines. Work may include the operation of and full attention to a personal computer or CRT up to 40 percent of the time. Involves regularly lifting of bulky or moderately heavy weights (i.e., up to 50 pounds), and occasionally assisting with heavier tasks or expending the equivalent effort in pushing, pulling, or otherwise handling material, equipment, and other objects. Standards of Practice: * The registered nurse collects comprehensive data pertinent to the patients' health or the situation. o Assesses the patient's physical and developmental needs o Analyzes assessment data to identify appropriate patient needs o Documents nursing history and age appropriate physical/emotional needs/strengths for assigned patients o Reviews vital signs to assess condition of patient and detect deviations from normal. * The registered nurse analyzes the assessment data to determine patient problems or issues o Uses the assessment data to identify patient problems o Confirms problems with patient and family when appropriate o Documents the expected outcomes and plan of care related to the problems through use of the clinical pathway and outcome teaching record * The registered nurse identified expected outcomes for a plan individualized to the patient o Utilizes the patient/family input when defining outcomes. Incorporates the patient values, ethical and cultural considerations. o Coordinates discharge planning for outcomes not achieved utilizing the continuum of care available. * The registered nurse develops a plan that prescribes interventions to attain expected outcomes. o Incorporates clinical pathways into the plan when appropriate o Develops individualized interventions with patient input when appropriate o Considers data from other members of the healthcare team when developing the plan of care * The registered nurse implements the identified plan. o Implements appropriate interventions. o Administers prescribed medication and treatment in accordance with approved nursing techniques and polices o Utilizes evidence-based interventions specific to the patients plan o Maintains awareness of comfort and safety needs of the patient. o Initiates a patient education plan according to the individualized needs of the patient, and coordinates the implementation of the plan. o Manages the care plan for patients by organizing and delegation patient care interventions to be implemented. Evaluates the effectiveness of care given by self and others. * The registered nurse evaluates progress toward attainment of the expected outcomes o Evaluates the effectiveness of the planned interventions and the patient response toward achievement of the expected outcomes. o Documents the patient response toward the expected outcomes. Standards of Professional Performance: * The registered nurse systematically evaluates the quality and effectiveness of nursing practice. o Participates in quality improvement activities o Uses the results of quality improvement activities to initiate changes in nursing practice. * The registered nurse attains knowledge and competency that reflects current nursing practice. o Participates in ongoing educational activities related to appropriate knowledge and professional issues. o Maintains professional records that provide evidence of competency and continued ongoing educational activities. * The registered nurse evaluates one's own nursing practice in relation to professional practice standards and guidelines, relevant statues, rules and regulations. o Provides age appropriate care in a culturally and ethnically sensitive manner. o Participates in self-evaluation, identifying areas of strengths as well as areas benefiting from professional development. o Participates in systematic peer review as appropriate. * The registered nurse interacts with and contributes to the professional development of peers and colleagues. o Shares knowledge and skills with peers and colleagues o Maintains compassionate and caring relationships with peers and colleagues o Contributes to a supportive and healthy work environment. * The registered nurse collaborates with patient, family, and others in the conduct of nursing practice. o Partners with the multiple health disciplines to effect change and generate positive outcomes for the patient and family, based on the plan of care. * The registered nurse integrates ethical provisions in all areas of practice. o Delivers care in a manner that preserves and protects patient autonomy, dignity, confidentiality and rights. o Demonstrates a commitment to connecting with self and others through relationship centered care giving. o Serves as a patient advocate * The registered nurse integrates research finding into practice. o Uses research to improve the health of patients and the practice environment. o Participates in the various levels of research based on their level of education. Such activities may include: identifying clinical problems, participating in data collection, participating in the research committee, sharing research activities/finding with others, conducting research, analyzing data and trends of nursing practice to develop changes in nursing practice and utilizes evidence based practice in the development of policies, procedures and standards of practice in patient care. * The registered nurse considers factors related to safety, effectiveness, cost and impact on practice in the planning and delivery of nursing services. o Assigns or delegates tasks based on the needs and condition of the patient, potential for harm, complexity of the nursing activity, required problem solving and innovation, predictability of outcome, extent of patient interaction o Assists the patient and family in becoming informed consumers about the options, costs, risks and benefits of treatments and care. * The registered nurse provides leadership in the professional practice setting and the profession. o Participated in nursing councils, hospital and unit based committees as appropriate. o Attends at least 50% of unit staff meetings o Works to create and maintain professional, healthy work environment when representing Bronson in all settings (local, regional or nationally) Shift Variable Time Type Full time Scheduled Weekly Hours 40 Cost Center 5700 Surgery (BMH) Agency Use Policy and Agency Submittal Disclaimer Bronson Healthcare Group and its affiliates ("Bronson") strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration. Please take a moment to watch a brief video highlighting employment with Bronson!
    $32k-39k yearly est. Auto-Apply 47d ago
  • Laboratory Operations Coordinator

    Insight Hospital & Medical Center

    Operations associate job in Coldwater, MI

    The Operations Coordinator serves as a bench-level leader supporting the day-to-day operations of the Clinical Laboratory. This role focuses on coordinating proficiency testing, managing competency documentation, assisting with scheduling and supply orders, and providing operational support to Leads and management. This position will also assist on the bench as needed to support workflow and coverage. Key Responsibilities CAP Proficiency Testing Distribute proficiency testing (PT) samples to the appropriate areas. Enter complete PT data into CAP. Work with area Leads for transcription review before submission. Submit PT data once review is complete. Review CAP evaluations when returned: * Upload acceptable evaluations to the V-drive and MediaLab for signatures (pathologist, manager, lead, etc.). * Forward unacceptable evaluations to the appropriate Lead for corrective action; review and upload finalized documentation once complete. MediaLab / Competency Management Manage Compass Assessments for employee competencies. Review competency checklists and reset unsuccessful exams as needed (after review). Verify competency completion and enter verification of blind sample results. Scheduling Assist with tech and phlebotomy schedule creation and adjustments as needed. Ordering / Inventory Enter orders based on lists provided by area Leads. Monitor order status and follow up on critical or delayed items. Assist with inventory checks and help develop a more streamlined ordering process. Additional Support Assist Leads with operational and administrative tasks as needed. Support implementation and training for the new Laboratory Information System (LIS). Provide bench assistance when needed to maintain smooth workflow and adequate staffing coverage. Qualifications Previous clinical laboratory experience required. Strong attention to detail, organization, and communication skills. Familiarity with CAP requirements and MediaLab preferred. Ability to work collaboratively and adapt to changing needs within the department.
    $32k-46k yearly est. 60d+ ago
  • Lien Release and Servicing Operations Specialist

    First National Bank of America 4.0company rating

    Operations associate job in Lansing, MI

    First National Bank of America's Loan Servicing Team is looking for a proactive, detailed and organized Lien Release and Servicing Operations Analyst to join the Servicing Operations team. This role will accurately release liens on paid off loans, and service the unique portions of First National's loan portfolio which make us a specialized lender. The ideal candidate for this role will be self-motivated, have a natural curiosity, which drives them to research unique and challenging situations; a sharp eye for detail, strong problem-solving abilities, a capability to multi-task and prioritize; and strong written and oral communication skills. The candidate will have the ability to communicate and educate various levels of staff within multiple levels across the company. Responsibilities: Research, verify chain of title, and draft real estate loan release documents to ensure compliance standards are met and collateral is accurately released Preparation of Warranty and Quit Claim deeds and required state forms for recording Timely correction of errors and rejected documents received from recording authorities Release of mobile home titles Release of abstracts Renew or release UCC filings as appropriate Preparation of final release documents to be mailed to customers including escrow refunds, final invoice and escrow analysis Daily completion of worklist items Track releases to ensure documents are recorded and returned Qualifications: Excellent critical thinking skills, attention to detail, and follow-through Knowledge of real estate liens, titles and related requirements preferred Proficient use of advanced Microsoft Excel, Word and Outlook functions Understanding and use of CSC Technologies, preferred, but not required Ability to prioritize tasks and meet deadlines Experience in real estate mortgage and contract documentation preferred Comfortable working in a demanding, fast-paced environment Drive, humility and an established ability to work independently in a team environment Employee benefits Medical - Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00 Dental - Premiums as low as $0.00 Vision - Low premium Plan Discounted childcare Pet Insurance Paid Time Off (PTO) 401k with employer match At First National Bank of America , we are looking for exceptional individuals with a "servant's heart" or a natural humility that recognizes the importance of prioritizing others' needs. We celebrate and acknowledge efforts that exceed expectations, whether it's delivering added value to customers or supporting colleagues. Just as interest compounds over time, the little things we do can make a substantial difference. First National Bank of America recognizes that the quality of our people is the foundation for our success. Attracting exceptional individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy. Note: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties, and skills required for this job. First National Bank of America uses E-Verify to confirm employment eligibility as per E-Verify guidelines. First National Bank of America is an Equal Opportunity Employer. #LI-Onsite
    $45k-56k yearly est. Auto-Apply 60d+ ago
  • Operations Associate I - March Start Date

    Jackson National Life Distributors 4.3company rating

    Operations associate job in Lansing, MI

    If you are an internal associate, please login to Workday and apply through Jobs Hub. Job PurposeThe Operations Associate I processes standard client and producer transactions and ensures all information is in “good order” for processing.Essential Job Duties & Responsibilities Processes standard transactions using documented procedures and multiple software applications. Identifies and escalates issues for resolution when necessary. Communicates with internal associates and external customers or agents regarding outstanding requirements. Documents status of transactions and contacts received and initiated. Other Duties Must meet departmental production and quality standards related to product or level. (i.e. case/transaction handling time, gain/loss transactions, adherence to documentation/verification standards, etc.) Other duties as assigned. Knowledge, Skills & Abilities Ability to learn and understand basic life and annuity product information. Basic understanding of financial implications arising from processing errors. Ability to read and carry out detailed written procedures. Good verbal and written communication skills to interact professionally with coworkers, management and external customers. Ability to communicate company processing requirements and procedures. Ability to navigate and utilize multiple software and mainframe computer applications. Ability to type 35 words per minute. Ability to work independently and in a team environment. Ability to effectively manage the demands of a high volume, imaged based work environment. Education and Experience Required High School diploma or equivalent (G.E.D.). 0-1 year work experience. Benefits and Compensation Hourly pay rate of $20.60 Promotional consideration (twice annually) Annual bonus and merit programs Annual paid time off and 10 paid holidays 401k match program Jackson is proud to be an equal opportunity workplace. The Company subscribes to and endorses federal and state laws and regulations relating to equal employment opportunity for all persons without regard to race, color, religion, gender, age, national origin, legally-recognized disability, marital status, legally-protected medical condition, citizenship, ancestry, height, weight, sexual orientation, veteran status, or any other factor not related to the needs of the job. The Company is committed to a policy of equal opportunity. Company facilities and campuses are tobacco-free environments.
    $20.6 hourly Auto-Apply 8d ago
  • Operations Specialist

    Adapthealth

    Operations associate job in Kalamazoo, MI

    The Operations Specialist is responsible for supporting the Operations Team through multiple tasks required for the successful support of each region's individual needs. Essential Functions and Job Responsibilities: * Supports operations team with discovery and training as necessary with AdaptHealth processes. * Responsible for providing support during process improvement initiatives to assist with driving all areas of workflow, including verification, and data analysis. * Develop and maintain working knowledge of current products and services offered by the company * Must be familiar with payer guidelines and reading clinical documentation to determine qualification status and compliance for all equipment and services. * Working knowledge in all areas of AdaptHealth customer service, intake, daily operations and revenue cycle processes and workflows from beginning to end, which may include * Review all required documentation to ensure accuracy * Accurately process, verify, and/or submit documentation * Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles * Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required (if helping a region) * Navigate through multiple online EMR systems to obtain applicable documentation * Enter and review all pertinent information in EMR system including authorizations and expiration dates * Meet quality assurance requirements and other key performance metrics * Pays attention to detail and has great organizational skills * Actively listens to teams, region leaders and handle stressful situations with compassion and empathy. * Ability to analyze data and reports to identify execution errors in workflow, troubleshoot and fix the exceptions, advise staff on corrections. * Collaborate with the Operations Team on exceptions and solutions within workflow processes * Communicate with operations teams and leadership on an on-going basis regarding any noticed trends in process errors with insurance companies * Assist with various projects and tasks as needed for various unique processes * Participate in the effort to define, document, and refine processes, procedures and workflows for business operations based on industry and company best-practices. * Participate in the effort to create training materials and train client engagement and service teams * Maintain patient confidentiality and function within the guidelines of HIPAA. * Completes assigned compliance training and other educational programs as required. * Maintains compliant with AdaptHealth's Compliance Program. * Perform other related duties as assigned. Competency, Skills and Abilities: * Excellent ability to communicate both verbally and in writing * Ability to prioritize and manage multiple tasks * Proficient computer skills and knowledge of Microsoft Office * Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction * General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred. * Work well independently and as part of a group * Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team Requirements Education and Experience Requirements: * High School Diploma or equivalency * Three (3) years' work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry is required. Physical Demands and Work Environment: * Work environment will be stressful at times, as overall office activities and work levels fluctuate * Must be able to bend, stoop, stretch, stand, and sit for extended periods of time * Subject to long periods of sitting and exposure to computer screen * Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use * Excellent ability to communicate both verbally and in writing * Ability to effectively communicate both verbally and written with internal and external customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy. * Mental alertness to perform the essential functions of position.
    $41k-67k yearly est. 49d ago
  • Store Operations Specialist

    at Home Group

    Operations associate job in Kalamazoo, MI

    @page { size: 8.27in 11.69in; margin: 0.79in } p { line-height: 115%; margin-bottom: 0.1in; background: transparent } pre { font-family: "Liberation Mono", monospace; font-size: 10pt; background: transparent } The Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including: unloading, processing, stocking, and resets. he Store Operations Associate is responsible for unloading, processing, and stocking freight safely and efficiently to maximize product availability for the customer. Key Roles and Responsibilities Provides customers a positive shopping experience Performs cashier duties accurately while processing all transactions per policy. Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in receiving. Leads team in performing all freight functions including stocking and resets. Ensures Specialists are focused first in their specialized areas. Unload, process, and stock freight to correct location, following merchandising guidelines. Timely and thorough incident reporting compliance. Performs store recovery tasks and housekeeping (inside and out) as required during stocking efforts. Performs and trains team on store freight processing and merchandising responsibilities Operates all equipment in a safe manner per directed procedures. Ensures a safe working and shopping environment while minimizing shrink and damages. Executes company directives, policies and procedures timely, accurately, and thoroughly. Qualifications and Competencies At least 18 years old High School Diploma/Equivalent Ability to work a flexible schedule including nights, weekends, and some holiday Ability to lift a minimum of 50 lbs., team lift 100 lbs. Contributes to a customer focused environment while demonstrating excellent service. Communicates clearly with customers, team and leadership. Reliable and trustworthy Ability to work effectively independently and within a team to perform all tasks as assigned. Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thoroughly execution. Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business.
    $41k-67k yearly est. Auto-Apply 60d+ ago
  • Retail Operations Intern 2026

    Kalamazoo Growlers

    Operations associate job in Kalamazoo, MI

    Internship Objective: The Kalamazoo Growlers are offering an opportunity for current college level students looking to gain real world Sports Merchandise management and sales experience to position themselves for a career in the sports industry upon graduation. About the Organizations: The Kalamazoo Growlers are a 2014 Northwoods League expansion team, 2022 and 2024 Northwoods League Championship team, and have become one of the most premier sports and entertainment companies in the Nation, winning organization of the year in 2016, 2020, 2022 and 2024. The Growlers continue the rich history of baseball in Kalamazoo, carrying on the tradition of the Kalamazoo Kodiaks and Kalamazoo Kings. Homer Stryker Field, a 3,000-seat park located in Kalamazoo's Mayors Riverfront Park is the home field of the Growlers. The Northwoods League is a summer baseball league comprised of teams of the top college players from across North America. The Northwoods League has more teams, plays more games, and draws more fans than any Summer Collegiate Baseball League in North America. Each team is operated similar to a professional minor league team, providing players an opportunity to play under the same conditions using wooden bats, minor league specification baseballs, experiencing overnight road trips, and playing nightly before thousands of fans. Start Date: On or near the start of summer (May 11th) End Date: On or near the end of summer (August 22nd) Academic Qualifications: Declared major or minor in Sport Management or Merchandise (Other majors will be considered including, but not limited to: Marketing and Business) Description of Responsibilities Pre-Season Responsibilities: Coordinate with Merchandise director on orders & Merchandise design Merchandise inventory Merchandise store setup including pre-season cleaning and stocking of items Game Day Responsibilities: Merchandise store setup and operation Cash handling and credit card transactions Employee management and oversight End of home stand inventory reports completed and sent to Merchandise Manager Post Game Responsibilities: General cleaning of merchandise store Merchandise pickup and storage Any other request made by front office personnel Post Season Responsibilities: Collect merchandise and complete inventory of collected items Cleaning & organization of merchandise stand and storage room Desired Skills and Qualifications: Ability to work within a team environment Excellent written and verbal communication skills, including correct grammatical usage Organized, motivated, and able to work independently Team-leadership and adaptability Ambitious and self-initiated Ability to lift 30-50 lbs. Ability to stand for extended periods of time and work in a fast paced environment Previous cash handling experience preferred Other Tasks and activities to include, but are not limited to: Picking up and removing trash Hanging ballpark banners Working concessions outlet as needed Participating in in stadium entertainment Playing Field pick up Office & Clubhouse clean up / organization Fan interaction & engagement Gameday set up Delivery receiving Power washing or other stadium recovery activities Food prep Intern Olympic competitions Working special events Working Battle Creek / Kalamazoo Games Player Food delivery / pickup Merch modeling, sorting, displaying Create / participate in promotional videos Community gorilla marketing campaigns No Compensation. The extent to which the Intern and the Company clearly understand that there is no expectation of compensation. The Intern understands that they are not entitled to wages for their time spent in the internship. The intern agrees that he/she will be compensated in knowledge, education, and experience as consideration for the duties/responsibilities that he/she will undertake during the duration of this agreement. Housing & Living Expenses: Housing is not provided, intern is responsible for coordinating summer arrangements. There are an abundance of housing options in Kalamazoo and Battle Creek during the summer. Company will provide $600 monthly stipend to assist in covering living expenses such as food, gas and housing. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
    $32k-42k yearly est. 10d ago
  • Operational Excellence Specialist - Value Stream Operations

    Zoetis 4.9company rating

    Operations associate job in Kalamazoo, MI

    Identify and manage opportunities for process improvement and support process improvement initiatives as part of the Value Stream Operations (VSO) Team. Provide Lean Six Sigma tools, as well as analytical skills and support in problem-solving applying DMAIC and Lean frameworks. Drive cost improvement initiatives for Value Stream Operations (VSO) in collaboration with multiple functional groups. Partner with the Director of Value Stream Operations to help develop, implement, and drive VSO strategy and strategic initiatives, ensuring alignment with business objectives. Develop and support dashboards and other data and digital tools to allow the business to make better decisions based on data. Conduct all activities and make decisions that are in accordance with Company policies, SOPs, Zoetis Core Beliefs, global regulatory guidelines (including cGMP/cGLP/cGCP), and environmental guidelines, as appropriate. POSITION RESPONSIBILITIES Lead and support operational excellence initiatives, focusing on continuous improvement and process optimization across value streams. Collaborate cross-functionally with teams such as Supply Chain, Quality, and Finance to identify and resolve operational bottlenecks. Support change management efforts to facilitate successful adoption of new processes and improvements. Develop, monitor, and report on key performance indicators (KPIs) to measure the impact of operational excellence initiatives. Provide training and mentorship to team members on Lean, Six Sigma, and other operational excellence methodologies. Partner with the Director of Value Stream Operations to help develop, implement, and drive VSO strategy and strategic initiatives, ensuring alignment with business objectives. Partner cross-functionally to lead or support projects pertaining to process improvements (cost, process performance, data analytics). Implement plans and programs to gain and stabilize improvements from these projects. Drive and coordinate Lean Six Sigma Mindsets & Behaviors training and workshops. Coach others on Root Cause Analysis/Yellow Belt projects, 5S, Standard Work, Line Balancing, and Lean projects. Conduct workshops (e.g., Lean, SMED) to identify and sponsor changes in layout and practices for changeover improvement. Support Manufacturing/Process Team in the use of appropriate statistical methods in problem-solving and continuous improvement initiatives. Support Manufacturing/Process Team in estimating the benefits of proposed improvements and conducting cost/benefit analyses. Complete Green and/or Black Belt projects as assigned. Deliver annual savings/cost avoidance of $150K+. Work with Finance, Operations, Quality Operations, Supply Chain, Site Leadership, etc. to ensure proper values are assigned to cost improvement projects and that impact is realized through the budgeting process. TECHNICAL SKILLS REQUIREMENTS Demonstrated ability to execute and achieve results across functional boundaries, without direct authority, and with minimal oversight. Demonstrated ability to coach, develop, and mentor colleagues. Demonstrated ability to lead, influence, and motivate colleagues to meet defined objectives. Working knowledge of Excel, Minitab and Power BI. Experience with Microsoft Power Apps and Power Automate a plus. Kaizen/Continuous Improvement Project facilitation. Experience in manufacturing plant operations, experimental design, and GLP or GMP is preferred. Strong commitment to product quality, continuous improvement, and strong knowledge of Operational Excellence principles. Strong technical/analytical skills and possess a high degree of personal motivation. Strong oral and written communication skills; excellent interpersonal skills. Strong commitment to customer service. EDUCATION AND EXPERIENCE University degree in STEM field with > 4 years relevant experience. Master of Science, MBA a plus. Six-sigma Green Belt Certified. Black Belt a plus. PHYSICAL REQUIREMENTS Physical Demands Include: Sitting, Writing, Typing, Talking, Hearing, Seeing, Lifting. Work Environment: While performing the duties of this job, the employee occasionally works in environments with extreme temperature (hot /cold) and humidity, with limited lighting and in crowded spaces. The noise of these work environments are typical office noises. Colleague will work in a facility that manufactures Cephalosporins and must not be Cephalosporin sensitive. Full time RegularColleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at ********************************** to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at ********************** site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.
    $63k-80k yearly est. Auto-Apply 18d ago

Learn more about operations associate jobs

How much does an operations associate earn in Battle Creek, MI?

The average operations associate in Battle Creek, MI earns between $25,000 and $81,000 annually. This compares to the national average operations associate range of $28,000 to $95,000.

Average operations associate salary in Battle Creek, MI

$45,000
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