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  • Business Operations Specialist

    Torchlight 3.3company rating

    Operations associate job in Tysons Corner, VA

    We are seeking a highly motivated, detail-oriented Operations Specialist to join our dynamic team. This role is essential in providing comprehensive operational, project management, and HR support to the organization. You will partner closely with senior leadership, acting as the liaison that brings together people, processes, and platforms. The ideal candidate is a proactive self-starter who thrives in a fast-paced environment and brings both strategic insight and tactical execution to the table. Responsibilities: Operations Coordinate internal and external events (SOF Week, Board of Directors meetings, etc.) Provide logistical support for TIAB and "Lighting the Torch" meetings Oversee office operations, including mail, supplies, calendar, and company inbox management Support catering and meeting logistics Manage DocuSign workflows Maintain CRM data integrity Provide executive assistance, including composing communications and overseeing the calendar Act as liaison between the executive team, Board of Directors, and Advisory Board Manage internal and external document workflows (contracts, NDAs, etc.) Provide business support, including research, data collection, and presentation development Maintain and enhance internal systems, including digital records and knowledge management tools Manage travel budgets Manage Branding guidelines and updates to Google Slides templates, Google Docs (letterhead), etc. Marketing & Communications Collaborate with external marketing teams to manage the website Draft and schedule LinkedIn posts and other social media content Update branded materials: letterhead, presentations, templates, and DocuSign signatures IT Coordination Works closely with internal and external IT requests ensuring a positive employee experience in addition to onboarding and offboarding processes Travel & Administration Book and manage travel for the CEO and employees Liaise with vendors and coordinate executive-level travel, accommodations, and ground transport Organize and support client, board, and leadership meetings and events Qualifications Required Bachelor's degree or equivalent work experience in Human Resources, Business Administration, or related field 5+ years of HR or operations experience, preferably in a high-growth or entrepreneurial setting Exceptional written and verbal communication skills High level of discretion, professionalism, and emotional intelligence Self-motivated with a solution-oriented mindset and strong attention to detail Flexible and adaptable in a fast-paced, evolving work environment Human Resources Assists with organizational changes, including project planning, legal coordination, and team communication Acts as an HR internal resource for employees answering day to day inquiries Oversee employee lifecycle processes, including: Onboarding: New hire setup, orientation, background checking and portal training Offboarding: Coordination with managers and IT to ensure smooth transitions Employee Separations: Handles coordination with Finance team and Insperity PEO Administer and track performance reviews and follow-ups Administer and track individual goals and follow-ups Maintains an updated job description library and updates org charts routinely Manage and maintain JazzHR (ATS): system setup, training, and troubleshooting Lead HR special projects and initiatives Coordinate employee engagement programs (training, achievement awards, etc.) Assist in HR role's in annual audits Pulls together yearly pay dates and Holidays for the US and UK Manages annual updates to the employee handbook Qualifications Desired Proficient in Google Workspace; strong PowerPoint and document design abilities Experience with JazzHR or an ATS, Notion, DocuSign, and CRM tools like Pipedrive is highly preferred Proven experience in project management and ability to juggle multiple priorities Torchlight Torchlight Analytics LLC provides Behavior Based Insights™ to decision-makers in government and corporate organizations to uncover emerging threats and new opportunities. Torchlight is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or any other protected class. U.S. Citizenship is required for positions requiring government security clearance and for certain other restricted positions.
    $60k-95k yearly est. 2d ago
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  • Membership & Operations Coordinator

    ROCS Grad Staffing

    Operations associate job in Silver Spring, MD

    Why You Want to Work Here This is a great opportunity to join a mission-driven, member-focused organization in a highly visible, front-line support role. You'll work closely with a small, collaborative team and play a key role in supporting members, improving internal processes, and keeping daily operations running smoothly. This role offers variety, flexibility, and the chance to make a real impact while developing strong administrative, customer service, and operational skills in a professional association or nonprofit environment. What You'll Be Doing Serve as a primary point of contact for members, responding to phone and email inquiries in a timely and professional manner Support day-to-day membership activities, including member communications, retention efforts, and database updates Assist with general operations and administrative needs such as scheduling, meeting coordination, event support, and special projects Maintain and update records within the membership database, ensuring accuracy and data integrity Track, document, and report basic organizational metrics as assigned Help document internal processes and assist with training team members when needed Distribute incoming mail and packages and provide general office support Collaborate with internal teams and escalate more complex inquiries when appropriate Support a flexible, “pitch-in where needed” environment typical of a small team What We're Looking For 2-3+ years of experience in a professional office environment (association or nonprofit experience a plus) Strong customer service and communication skills, both written and verbal Highly organized, detail-oriented, and comfortable juggling multiple priorities Self-motivated and able to work independently with minimal oversight Proactive problem solver with a positive, collaborative mindset Comfortable learning and working in databases or CRM/AMS systems (membership systems a plus) Proficient in Microsoft Office (Outlook, Word, Excel) Adaptable, flexible, and willing to support a variety of operational needs
    $34k-51k yearly est. 5d ago
  • Events and Operations Associate

    Society for Science 3.8company rating

    Operations associate job in Washington, DC

    Founded in 1921, the Society for Science (Society), is a champion for science, dedicated to expanding scientific literacy, effective STEM education, and scientific research. Through its world-class competitions, including the Regeneron Science Talent Search, the Regeneron International Science and Engineering Fair, the Thermo Fisher Scientific Junior Innovators Challenge, and its award-winning magazines, Science News and Science News Explores, the Society, a nonprofit 501(c)(3) membership organization, is focused on promoting the understanding and appreciation of science and the vital role it plays in human advancement: to inform, education, and inspire. Position Overview The Society is looking for an Events and Operations Associate to support the Events and Operations (E&O) team. We value strong analytical and interpersonal skills, and the ability to contribute to a fast-paced environment as an individual and as part of a team. To perform the job successfully, this candidate must be able to juggle competing priorities in a fast-paced environment, have excellent customer service skills and be able to interface well with internal and external partners, be well-organized and task driven, and have experience in meeting and event planning and/or logistics. This position will report to the Chief of Event Planning and Operations. This is a non-exempt position. Job Responsibilities Provide administrative and logistical support to the E&O department to perform their duties associated with the suite of science education programs in addition to another 50 meetings and events executed by the department annually. Placing catering orders including proofing BEO's Setting up direct billing with hotels and vendors Planning and executing social events including tours, private dining, dance parties, and other outings for students and teachers Building and placing branding elements and signage Organizing and accounting for materials on site Inventorying materials upon return to warehouse Setting up meeting rooms and/or ensuring that spaces are set according to maps and plans Provide data support such as maintenance of program and production schedules Create and manage rooming lists Serve as the liaison for housing registration and sub-block coordination with the Society's housing and sourcing vendor Reconcile hotel and other large billings as well as mitigate billing discrepancies. Support small meetings on site helping to set up and strike and supporting team members as needed Support monthly town halls including emcee duties Provide customer service to internal and external stakeholders Coordinate hotel stays for guests of the Society throughout the year Provide administrative support to the Chief of Event Planning and Operations Support mailings, materials, and asset management and cover the switchboard when needed Attend all education programs in person. Travel and onsite support is mandatory for this position including 2 dedicated weeks in March, 2 weeks in May and 2 weeks in October plus at least 6 additional weekends throughout the year Qualifications Motivated self-starter and willingness to learn Must be able to manage and perform against deadlines Exceptional communications skills, both written and verbal Ability to develop rapport with colleagues and external clients. Must have excellent technical skills Demonstrated time management skills Technologically savvy Ability to problem-solve and follow directions Must have a valid driver's license and ability to drive large vehicles Must be able to lift 30 pounds Affinity for the Society's mission Supervisory Responsibility None Work Environment While performing the duties of this job, the employee usually works in an office setting. Our offices are currently located near the Dupont Circle and Farragut North Metro stations. Position Type and Expected Hours This is a full-time, non-exempt in-person position-5 days per week. This is a full-time, non-exempt in-person position-5 days per week. Normal business hours are Monday through Friday, 8:30 AM - 5:00 PM Eastern, with core hours of 10:00 AM - 3:00 PM Eastern. Required Education and Experience Undergraduate degree required Computer proficiency including Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint) and Adobe products General accounting skills are helpful Event/project management education/experience is preferred Salary The salary range is $50,700-$57,000 Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands and fingers to operate a computer and other office equipment. Additional Information Society for Science has mandated the COVID-19 vaccine for employees coming into the office and attending Society events. Exceptions to the vaccine requirement may be provided to individuals for religious beliefs or medical reasons. How to Apply Submit a professional resume and cover letter to be considered for this position. Please apply through Applicant Pro: EEO Statement The Society is an Equal Employment Opportunity Employer Society for Science & the Public is committed to equal employment opportunity. In order to provide equal employment and advancement opportunities to all individuals, the Society does not discriminate against employees or applicants for employment onany legally recognized basis, including but not limited to: veteran status, race, color, religion, gender, marital status, sexual orientation, gender identity or expression, ancestry, national origin, disability, personal appearance, family responsibilities, matriculation, political affiliation, age and/or any other categories protected by the laws of the United States or the District of Columbia. Other Duties Please note this job description is not designed to cover every duty, responsibility and activity that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $50.7k-57k yearly 28d ago
  • Member Service and Operations Associate (retail)

    Daughters of The American Revolution 3.6company rating

    Operations associate job in Washington, DC

    We are seeking a dedicated and enthusiastic customer service professional to join our team! This role is pivotal in ensuring a seamless shopping experience for our customers and online shoppers. If you have a passion for customer service and thrive in a dynamic eCommerce environment, we want to hear from you! Our DAR Insignia Store sells jewelry quality pins and related items to members. The National Society formally adopted its distinctive Insignia badge and ribbon in 1891, and the original design has never changed. A member's first Insignia purchase is often the DAR Member's Starter Set, which includes a 6" ribbon, engraved Chapter Pin, engraved Patriot Ancestor Bar, and Insignia Badge. Over time, members can add additional pins to reflect service work accomplished, offices held, committees joined, and donations made. Each member's personal Insignia collection is unique and special to her. Primary Responsibilities: Guides and assists members in making purchases from all shopping channels (i.e. online, mail, phone) Respond to customer inquiries via phone and email regarding orders, products, and issues. Create, verify, and qualify new orders using our POS system. Travel to on-site pop-up stores to interact directly with our members. Resolve customer problems efficiently and with a professional manner. Provide assistance with inventory management which includes the processing of incoming inventory and maintaining up-to-date knowledge of Insignia materials and products. Assisting with engraving and order fulfillment when necessary. Qualifications and Needed Skills: Minimum of two years of relevant experience in retail or an eCommerce customer focused environment. Direct experience with POS systems and eCommerce platforms required. A good working knowledge of MS Office and spreadsheet software will be needed. Must possess a solid understanding of order processing and fulfillment which should include shipping and receiving. Strong self-direction and the ability to take ownership of tasks, adapting to changing priorities. Excellent oral and written communication skills and the ability to communicate effectively with a wide range of customers. Will be required to travel to attend and run pop-up shop events (30% - 40% during peak conference season). It will be necessary to lift up to 50 lbs., with or without accommodations, for short periods of time. A valid driver's license is desired. Perks and Pay: Hiring range is between $22.00 - $25.00 per hour, based upon skills and experience. We offer both paid vacation and paid sick leave, up to 12 days each for 1st year of employment and observe 14 holidays. Medical/RX, dental, and vision benefits. HSA with employer contribution if enrolled in the HDHP option. Employer-paid life insurance/AD&D and Long-term disability insurance. Flexible spending accounts (health and dependent care). 403(b) retirement plan with an employer match that is fully vested. Free tickets to Constitution Hall events which includes comedy shows and musical performances. As an Equal Opportunity Employer, we are committed to building and retaining a team that represents a variety of skills, experiences, and perspectives. All employment decisions are based on business needs, job requirements, performance, and qualifications without regard to race, religion or belief, national or ethnic origin, gender/sex (including pregnancy), age, physical, mental, or sensory disability, sexual orientation, gender identity and/or expression, marital or domestic partnership status, veteran and military status, family or parental status, or any other status protected under federal, state, or local law. The DAR will not tolerate discrimination or harassment based on any of these characteristics.
    $22-25 hourly 60d+ ago
  • Loan Operations Associate I

    Zillion Technologies 3.9company rating

    Operations associate job in Columbia, MD

    Job Title: Loan Operations Associate I This assignment requires a basic understanding of loan products and foundational loan industry experience. The Loan Operations Associate I supports our customers' loan servicing needs and contributes to the development and improvement of all processes, as well as to the objectives of the team and business. The incumbent directly faces internal and external customers and prioritizes delivery of an excellent experience, using strong communication and diplomacy skills, while simultaneously managing a variety of standard loan servicing activities. Position Accountabilities: Ability to work effectively with minimal supervision and be a team player Responds to inquiries relating to his or her particular area or to requests from customers and other Bank personnel within given time frames and within established policy and service level agreements Supports other teammates within the team Understanding assigned process and procedures as it relates to the job task Adhere to all applicable laws and regulations governing bank operations, including compliance with the Bank's BSA/AML Policy and Procedures Ensure excellent service is provided to our internal partners and customers Identifies and resolves issues within assigned function Performs all other job duties as assigned Provide high degree of professionalism and confidentiality in handling and having access to sensitive information Takes accountability for entire process from receipt of work to resolution and closure; provide recommendations on areas of opportunities Ensures daily production goals are met and maintains quality Participate on assigned projects Comply with dual control standards as required Identify risk and escalate concerns through proper channels Develop and maintain knowledge of bank products, services, including other lines of business Ability to learn and adapt to changing procedures and systems Provide quality customer service by answering incoming calls regarding a wide range of questions and inquiries Perform basic account maintenance Perform basic customer transactions Balance OTE transactions Ensure CIP/CDD information is updated in the Core when new information is delivered Process loan payoffs Manages all incoming and outgoing mail Provide pay off letters, loan verifications, and letters of guaranty Process loan file intake activities and prepare for offsite storage Process basic collateral perfection documentation. Qualifications Education & Experience: High School diploma or equivalent required Minimum 1 year of operations or related experience Banking/accounting/finance experience preferred. Knowledge & Skills: Experience with MS Office Suite High level of accuracy and great attention to detail Excellent customer service skills Excellent oral and written communication skills Detail oriented and quality focused Flexible, able to adapt to change Ability to prioritize tasks and meet deadlines. Additional Information Thanks & Regards, Praveen Kumar, Sr. Recruiter Zillion Technologies Inc E-mail: ************************************** Phone: ************
    $75k-113k yearly est. Easy Apply 1d ago
  • Operations Associate

    Pennington Partners and Co 4.2company rating

    Operations associate job in Bethesda, MD

    The Operations Associate will play a critical role in the expansion of the firm's Operations Team and will assist in overseeing custodial relationships and contribute to the management of Pennington's private fund and advisory operations. This position requires strong organizational skills, the ability to learn quickly, and a proactive approach to problem-solving within a dynamic environment. This is a mission-critical role as the firm continues to rapidly grow and expand to new markets that will provide the right candidate with plenty of opportunity for upward mobility. This role is based in Pennington's Bethesda, MD office. What You'll Do Assist in managing operational workflows, ensuring efficiency and accuracy across tasks while maintaining attention to detail. Support process improvements and documentation, implementing best practices under supervision to enhance overall operational effectiveness. Coordinate with cross-functional teams to streamline communication, project execution, and ensure proper utilization of software tools. Maintain and update internal systems, databases, and process documentation, ensuring data is organized and aligned with organizational standards. Provide administrative support, including scheduling meetings, organizing files, monitoring inventory, handling mailings, and assisting with all general operational and facility tasks. Help troubleshoot operational issues and recommend solutions to improve processes while supporting data accuracy as part of broader responsibilities. Facilitate onboarding of employees by managing basic documentation, system access, and ensuring smooth transitions for team members. Develop familiarity with specific software tools used in operations, applying expertise as needed to support team workflows and optimize system usage. What You'll Need Bachelor's degree in Business, Finance, or related field; or equivalent experience. Exceptional leadership and team management skills. Excellent organizational and analytical abilities. Proficient in Microsoft Office Suite and experience with CRM, Performance Reporting and Portfolio Management applications. Strong written and verbal communication skills, including ability to succinctly explain complex ideas. Ability to multi-task, thrive and adapt in a dynamic, fast-paced environment. Extraordinary organizational and project management skills.
    $87k-138k yearly est. 60d+ ago
  • Operations Associate, Jackpocket (Part Time)

    Draftkings 4.0company rating

    Operations associate job in Washington, DC

    At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours As an Operations Associate, you'll be at the heart of a fast-paced fulfillment center, driving the success of our newest digital lottery courier product, Jackpocket. You'll manage every aspect of the customer lottery ticket order experience, ensuring accuracy and efficiency with each order and redemption. Your role will shape the future of this rapidly growing industry as you keep systems running seamlessly to positively impact the team's success while enhancing the lottery experience for our customers. What you'll do as an Operations Associate Manage and process customer lottery ticket orders and redemptions at our local fulfillment center, ensuring accuracy from start to finish. Keep our systems updated with real-time customer order statuses and tracking information. Streamline and organize workflows to meet daily objectives and hit deadlines. Maintain the smooth operation of printing and scanning equipment, ensuring everything runs flawlessly. Step in to support various operational projects as they arise, contributing to the team's overall success. What you'll bring Flexibility to work a dynamic schedule, including weekends and holidays with a proven track record of reliable attendance. Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel. Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently. Exceptional customer service, communication, and time management skills. Physical ability to stand and walk frequently and occasionally lift up to 25 lbs, ensuring smooth operations in a fast-moving fulfillment setting. Join Our Team We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role. The US hourly rate for this part-time position is 19.00 USD, plus benefits as applicable. The compensation information displayed on each job posting reflects the compensation for new hires for the position across all US locations. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary rate and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $27k-36k yearly est. Auto-Apply 25d ago
  • Operations Associate

    Chargelab

    Operations associate job in Washington, DC

    Over the next decade, there will be a massive shift to electric vehicles, with the majority of North American vehicle sales expected to be EVs by 2030. ChargeLab is a fast-growing software company building the EV charging infrastructure of the future with solutions that power networks of charging stations across the world. Job Description ChargeLab's Operations team is responsible for rapidly deploying chargers for customers, leveraging our network of amazing distribution and manufacturing partners to seamlessly deliver EV charging stations with powerful software. The Operations team is looking for an Operations Associate who will lead the growth of the company through operational excellence and superior customer service. Responsibilities: Design and execute our core services for charger deployment, network monitoring and operations & maintenance Own and maintain internal programs and reporting Identify opportunities to streamline processes and drive improvements to ensure operational excellence at scale Improve operational performance by using a quantitative approach for issue identification, root cause analysis and improvement rollouts Work with internal cross functional teams (Engineering/Product, Sales & Marketing) to drive program goals and identify areas of improvement Expand our distribution and install network with key strategic partnerships Design and execute the support experience for site hosts, distribution partners, field service partners and EV drivers Develop and maintain customer facing content to ensure that the voice, tone, and brand of support is consistent and effective Drive continuous efforts to improve support infrastructure and turn customer data information into meaningful product, support, and operational improvements Qualifications Bachelor's Degree Minimum 1-2 years of experience in project management, program management or related areas Experience building efficient processes that scale across a large organization Experience with customer experience strategy or customer service environment Experience leading cross-functional projects by using insights based on data Self-motivated with a strong affinity for strategic problem solving and driving action Shown success in uncovering data to guide customer driven decisions Persuasive written and verbal communication skills across diverse functions and teams Ability to balance important priorities Experience with process optimization, program management, customer support strategy or quality assurance strong project ownership Additional Information Location: Toronto, ON or Washington, DC Compensation: Base salary + stock option plan All your information will be kept confidential according to EEO guidelines.
    $39k-74k yearly est. 1d ago
  • Compliance & Operations Associate

    Lightfeather.Io

    Operations associate job in Washington, DC

    We're looking for a detail-oriented, organized team member who enjoys bringing clarity and structure to a fast-moving environment. This role supports daily operations, helps maintain compliance documentation, and ensures the business runs smoothly across teams. If you thrive on organization, communication, and continuous improvement, you'll feel at home here. Location: Arlington, VA (On-site) Employment Type: Full-Time Experience Level: Recent College Graduate Responsibilities Maintain and update compliance logs, state requirements, and contract-related data. Assist with gathering documentation for audits, client data calls, and internal reviews. Track training completion, policy acknowledgments, and other compliance tasks. Support daily operational workflows including timesheets, data tracking, and internal process updates. Maintain organized, accurate shared files and assist with basic process audits. Help coordinate meetings, track action items, and prepare light internal documentation or weekly update decks. Support scheduling, meeting management, and occasional travel coordination for leadership. Record meeting notes and track follow-ups so nothing slips through the cracks. Help coordinate interviews and conduct pre-screen calls when needed. Maintain resume updates, role trackers, and candidate documentation. Maintain accuracy in internal reports, Jira tickets, and basic contract/BD pipeline metrics. Support simple data clean-up tasks and internal efficiency projects. Jump in where needed to help keep operations running smoothly. Contribute ideas for better tools, processes, and workflows. Qualifications Bachelor's degree Strong communication, organization, and follow-through Proficiency with Google Workspace and Microsoft Office Curiosity and willingness to learn tools like Jira High attention to detail and a collaborative mindset Why Join LightFeather? You'll be part of a mission-driven team focused on building thoughtful, innovative solutions for clients that make a real impact. You'll learn quickly, get hands-on experience across the organization, and grow into larger responsibilities as the company continues to scale.
    $39k-74k yearly est. Auto-Apply 2d ago
  • Operations Associate - Value-Based Platform

    Risant Health

    Operations associate job in Washington, DC

    requires the candidate to be local to Washington, D.C. and to work onsite as needed. Risant Health, a nonprofit affiliate of Kaiser Foundation Hospitals, is transforming healthcare by accelerating the adoption of value-based care across community health systems. Headquartered in the Washington, DC area, Risant Health partners with nonprofit, community-based systems-starting with Geisinger-to expand access to care that prioritizes health outcomes and affordability. Backed by nearly 80 years of Kaiser Permanente's value-based care expertise, Risant Health operates independently to support its portfolio of health systems with shared resources, strategic guidance, and operational support-while preserving their community roots. Job Description The Risant Health Value-Based Care Platform empowers communities to engage with value-based care by delivering simple, equitable, and evidence-based solutions across diverse healthcare settings. It supports clinicians and consumers alike through intuitive tools that align incentives and improve health outcomes. The platform's core function is to unify multi-payer, multi-provider environments under a shared commitment to better care experiences and results. The VBP Operations Associate supports the success of Risant Health's Value-Based Care Platform by managing project plans, coordinating resources, and ensuring timely execution of key initiatives. This role enhances operational efficiency through cross-functional collaboration, issue resolution, and effective communication. Reporting to the VBP Strategy & Operations Lead, the associate plays a vital role in aligning day-to-day operations with strategic goals. Operational Support: Support day-to-day activities of the Risant Health VBP function by coordinating with internal teams, Kaiser Permanente, other Risant Health organizations, and external vendors to ensure smooth communication and collaboration. Project Management: Develop, manage, and execute project plans for VBP initiatives, including tool launches and event preparation. Track progress, adjust timelines as needed, and maintain tools like trackers and scorecards to measure success. Cross-Functional Collaboration: Act as a flexible team member by supporting various operational tasks, resolving issues, and facilitating effective communication across teams. Individual Contributor: This role does not have direct supervisory responsibilities. Qualifications Required Qualifications: Bachelor's degree in Business Administration, Healthcare Administration, or a related field. Three (3) years of experience in business operations, with a proven track record of managing projects and driving operational efficiency, preferably in a startup environment. Healthcare Industry Knowledge: Experience working in healthcare, with familiarity in provider and/or payer operations, particularly back- and middle-office functions. Corporate Function Familiarity: Understanding of core corporate services such as HR, finance, and IT, and the ability to effectively leverage these functions to support operational goals. Preferred Qualifications Preferred exposure to value-based care programs. Strong project management skills, with the ability to develop and manage project plans, coordinate resources, and ensure timely execution of initiatives. Skilled in building dynamic financial models to support forecasting, budgeting, and scenario analysis; proficient in translating complex data into actionable insights using Excel, PowerPoint, and other analytical tools to drive strategic decision-making. Additional Information Risant Health is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status. All your information will be kept confidential according to EEO guidelines. This position has a preliminary projected target base salary of $135,000 - 148,000. which is subject to change as additional market data is acquired. The position is also eligible for incentive compensation, comprehensive wellness, time off, savings and retirement benefits, as well as relocation support, as applicable. Salary is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience. The estimate displayed represents the typical salary range for this position and is just one component of the total compensation package for employees at Risant Health.
    $39k-74k yearly est. 25d ago
  • Associate Registrar for Operations and Scheduling

    George Mason University 4.0company rating

    Operations associate job in Fairfax, VA

    Department: Division of Enrollment Management Classification: Professional Faculty Job Category: Administrative or Professional Faculty Job Type: Full-Time Work Schedule: Full-time (1.0 FTE, 40 hrs/wk) Workplace Type: Hybrid Eligible Sponsorship Eligibility: Not eligible for visa sponsorship Salary: Salary commensurate with education and experience Criminal Background Check: Yes About the Department: As the steward of student academic data, the Office of the University Registrar (OUR) works collaboratively with other student service offices, academic units, administrative offices, and standing committees to ensure policies and practices align, and to provide outstanding service to students, faculty, staff, and alumni. The OUR actively supports and leads change while serving as a strategic partner to those the office serves, focusing on ways to become more efficient, effective, and improving services to university constituents while meeting the needs of an evolving higher education environment. About the Position: The Associate Registrar for Operations and Scheduling is a member of the Office of the University Registrar's senior leadership team, contributing to the creation and achievement of unit goals and initiatives that support the university's mission. The Associate Registrar for Operations and Scheduling is responsible for directing, leading, and managing all facets of the Operations and Academic Scheduling teams, ensuring the integrity of compliance with related university, state, and federal regulations, policies, and accrediting standards. The Associate Registrar plans, implements, and oversees registration functions, grading, academic records maintenance, and transcripts across multiple campuses in support of students, faculty, staff, and internal and external constituencies. The Associate Registrar supports registration and enrollment of special populations and domestic consortiums. The Associate Registrar oversees academic schedule development and reporting using Ellucian Banner and a suite of scheduling tools. The Associate Registrar leads and participates in departmental and university-wide efforts to continuously improve policies, processes, and services in support of the university's goals and initiatives to provide the best possible constituent service experience, especially those related to academic schedule creation, maximizing classroom utilization, streamlining registration, and ongoing academic records maintenance activities. Responsibilities: Leadership: * Effectively communicates and demonstrates excellent administrative and human interaction skills, particularly in balancing the diverse needs of the academic community and those of Enrollment Management while working effectively within the Office of the University Registrar; * Works proactively with the University Registrar, Associate Registrars, Assistant Registrars, central departments, academic units, and university leadership on changes to business processes or practices to ensure student service records integrity; * Reviews changes to systems and facilitates review of possible changes to create new or enhanced functionality; leads and participates in regular meetings with campus constituents to decide on practices across the enterprise; * Leads business process design and implementation to support compliance with university policy; works with a broad range of university partners to ensure processes align with the decentralized nature of student records work; * Executes motivational, positive leadership in using established best practices while injecting an innovative and strategic mindset among staff; * Mentors and develops staff, providing opportunities for individual development and growth while ensuring the business needs of the unit are met; * Represents the University Registrar as an expert on registration, records management, and academic scheduling on a variety of university committees as requested; and * Provides situational updates, as well as project status updates to the University Registrar. Management of Operations: * Responsible for overseeing all aspects of the operational, front-line customer service teams that process registration, maintain academic records, facilitate grading, and process transcripts for domestic and international students; * Responsible for overseeing the teams charged with supporting special student populations, cross-registration and consortium practices, and special programs; * Serves as the escalation point for students, faculty, and academic units with any issues or problems they encounter with operation functions; * Works in collaboration with a technical team to implement best practices in the Office of the University Registrar to include assessing processes, identifying issues, problem-solving, and implementation of improvements; * Serves as a resource for information and training for all end users related to academic records maintenance functions and academic scheduling functions in various technological platforms; * Accountable for collecting, recording, and maintaining paper and electronic records and grades from faculty for all students, including change of grade information and withdrawals; * Responsible for the integrity of academic student records in the student information system; * Creates systems, reports, and processes that support in a sophisticated data-informed environment; * Promotes quality assurance controls that support records integrity; * Participates in testing of software upgrades and improvements; and * Monitors performance and individual development of all staff; address training needs and provide career development opportunities such as workshops, seminars, and training programs. Management of Academic Scheduling: * Oversees all aspects of academic schedule development and scheduling academic classes for the university. This includes working with all academic units to ensure an appropriate distribution of classes across teaching periods, that classes are scheduled in the correct location, and final exams are appropriately scheduled; * Monitors, manages, and communicates classroom usage and scheduling practices to the University Registrar and to senior leadership at the university; * Serves as the escalation point for academic units and unit schedulers who encounter issues with the academic scheduling process, including assignment of classroom space; * Participates in user acceptance testing (UAT) for upgrades of, and improvements to, academic scheduling software and related systems including the Student Information System; * Ensures the academic calendars are correct and up-to-date and the OUR website accurately reflects the appropriate academic calendar dates; * Maintains reports for data quality in academic scheduling; * Promotes quality assurance controls that support records integrity; and * Monitors performance and individual development of all staff; anticipates and addresses training and career development needs and provides appropriate opportunities for individual development. Business Process Management: * Represents the University Registrar in a variety of standing campus meetings, presenting status updates, best practice information, and receiving community feedback on business needs; incorporates feedback into ongoing projects to account for community needs; makes revisions to projects and procedures when necessary; recommends policy changes when needed; * Provides staff support for business process documentation and production calendars; * Assists in the analysis and proposal of alternative business processes and advises and assists in the implementation of new processes; and * Assures the release of student information within the regulations of the Family Educational Rights and Privacy Act of 1974, as amended and within university policy and guidelines. Support the University Registrar: * Supports the University Registrar with office operations while exercising sound judgment, diplomacy, and confidentiality when interacting with constituents; * Collaborates with University Registrar, Associate, and Assistant Registrars to realign work between departmental teams to support the university's operational excellence and strategic planning goals; * Assists the University Registrar in prioritizing multiple competing projects and manage the time of staff and resources accordingly to complete departmental responsibilities in a timely and efficient manner; and * Participates in the overall planning of activities within the Office of the University Registrar by developing, recommending, and implementing major policy and procedural changes. Performs Other Related Duties as Assigned: * The omission of specific duties does not preclude the University Registrar from assigning duties that are logically related to the position. Required Qualifications: * Bachelor's degree in a related field, or equivalent combination of education and experience; * Generally, 3-5 years experience of progressive responsibilities within higher education; * Management and supervisory experience; * Experience with student records maintenance; * Experience with academic scheduling; * Progressive and proven track record of excellent leadership and management; * Knowledge of multiple technologies including Microsoft Office suite with spreadsheet experience; * Exemplary interpersonal and communication skills, both verbal and written; * Demonstrated analytical and problem-solving skills; * Ability to manage multiple projects; * Ability to work well under pressure and to maintain good relationships with colleagues; * Ability to build motivated and skilled teams, emphasizing collaboration, flexibility, and empowerment; * Demonstrated ability to manage change in a complex educational environment; * Ability to work independently, as well as a collaborative team member, and in leadership roles; and * Demonstrated commitment to providing exceptional service. Preferred Qualifications: * Master's degree in a related field; * Preferably, 5-7 years experience of progressive responsibilities within a registrar's office or comparable student services office in higher education; * Experience with academic scheduling software, especially CourseLeaf (CLSS) and 25Live; * Experience with academic records maintenance principles and the Ellucian Banner student information system; * Project management experience; * Knowledge in administering student records in a Banner administrative environment; * Knowledge of Banner and CourseLeaf is strongly preferred, or similar background with an aptitude for learning new software systems; and * Knowledge of curriculum and academic program structure in a university environment. Instructions to Applicants: For full consideration, applicants must apply for the Associate Registrar for Operations and Scheduling at ********************** Complete and submit the online application to include three professional references with contact information, and provide a cover letter and resume for review. Posting Open Date: January 6, 2026 For Full Consideration, Apply by: January 20, 2026 Open Until Filled: Yes
    $37k-59k yearly est. 6d ago
  • AV & Facilities Operations Associate (Entry Level)

    EAB 4.6company rating

    Operations associate job in Washington, DC

    At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve. At EAB, we serve not only our partner institutions but each other-that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards. For more information, visit our Careers page. The Role in Brief: Operations and Audio-Visual Associate The Real Estate and Ops Support Department is seeking applicants interested in the position of Operations and Audio-Visual Associate. The Ops Support team is responsible for the space planning and facility management of EAB's three office locations - serving nearly 1,900 employees. This role will be responsible for coordinating day-to-day Washington, D.C facilities operational needs as well as supporting audio visual requests for our conference rooms Monday through Friday during operating hours. The Operations and Audio-Visual Associate will approach the position with a high level of attention to detail and unparalleled level of service, creating an engaging and well-maintained office space for EAB employees. This role is based in EAB's Washington, DC office. Primary Responsibilities: This Associate is responsible for facility and audio-visual management including but not limited to the following: Provide basic in-office technical assistance and support for issues related to computer systems, software, hardware, and audio-visual technology such as cameras, microphones, and speakers; work closely with the Tech Support team to diagnose and resolve issues. Perform setup of AV systems for both internal and external events including but not limited to testing, adjusting, and troubleshooting audio, digital presentation, and equipment to ensure an exceptional meeting experience for staff and partners. Set-up and break down furniture and equipment for organizational meetings, events and activities. Manage weekly gift bag inventory and deliveries. Audit each office floor daily to ensure they are being well maintained and tend to items that need attention; verify all conference and meeting rooms are ready for use, equipment is online, and space is tidy. Manage incoming and outgoing office mail including coordination of freight shipments for various projects / events. Coordinate and troubleshoot office access for employees, vendors, and partners. Respond to facility inquiries and issues, verifying the problem, and taking the necessary corrective action to resolve in a comprehensive and timely manner. Coordinate facilities vendors and service providers including scheduling, as well as documenting maintenance and repair service visits for EAB and its subtenants. Coordinate with building management on service, security, access, and use of shared building amenities. Remain knowledgeable regarding all operational aspects of building systems, following protocol for effective building-specific maintenance and safety procedures. Manage office supplies and supply areas ensuring adequate inventory is on-hand, reordering when necessary. Connect with staff to build appropriate rapport; best understanding the needs, expectations, and requirements to achieve a high level of service and excellent employee experience. Provide support as needed for Real Estate projects and initiatives. Assist across all Business Solution teams, including Events and Tech Support. Basic Qualifications: Education: High school graduate or GED 1+ year work experience Demonstrated success delivering service both internally and externally and record of achievement Proven multi-tasking skills in a fast-paced environment Extremely organized and detail oriented Ability to effectively and efficiently solve problems, identify root causes and implement solutions Effective interpersonal and communications skills Ability to lift and/or move up to 50 pounds on a continuous basis Capable of standing for long periods of time Positive, polished, poised and professional Ideal Qualifications: Education: Associate degree 1+ year work experience in a technical and / or operational support role Knowledge of principles and practices of basic office management and organization Proven experience in facility maintenance and working with building maintenance vendors Experience developing personal organization tactics to meet business goals Proficient in Outlook, Word, Excel and familiar with Power Point Ability to identify and take initiative on projects Ability to communicate by e-mail and phone with internal and external clients Experience working in a team environment, as well as autonomously Demonstrated computer and analytical skills Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB's mission, values, and aspiration If you've reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome new perspectives and learn from each other's unique experiences. We would encourage you to submit an application if this is a role you would be passionate about doing every day. Compensation: The anticipated starting salary range for this role is $40,000 - $45,000 per year. Benefits: Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include: Medical, dental, and vision insurance plans; dependents and domestic partners eligible 20+ days of PTO annually, in addition to paid firm and floating holidays Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each) 401(k) retirement savings plan with annual discretionary company matching contribution Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans Employee assistance program with counseling services and resources available to all employees and immediate family Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation Fertility treatment coverage and adoption or surrogacy assistance Paid parental leave with phase back to work program for birthing and non-birthing parents Access to milk shipping service to support nursing employees during business travel Discounted pet health insurance coverage for dog and cat family members Company-provided life, AD&D, and disability insurance Financial wellness resources and membership in a robust employee discount program Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities Benefits kick in day one; learn more at eab.com/careers/benefits. This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future. At EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard. To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don't discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. #LI-Onsite
    $40k-45k yearly 28d ago
  • Legal Operations Associate

    Neal R Gross & Co 3.6company rating

    Operations associate job in Washington, DC

    Neal R. Gross and Co. is a leading Court Reporting and Transcription services company, having proudly provided nationwide services for more than 45 years and have been regarded as a leading professional court reporting and transcription service company. With headquarters in Washington, DC, we serve private industry, large and small law firms, local, state and federal government agencies, associations, meeting planners, nonprofits, and courts. Position Overview Neal R. Gross and Co. is seeking a Legal Operations Associate to join our team. This position requires an energetic and motivated candidate with the ability to work in an autonomous setting. We hire intelligent, well-rounded people from a variety of backgrounds. New college grads, people re-entering the workforce, and former teachers looking for a career change are encouraged to apply. NRG&Co provides comprehensive paid training for new hires to provide you with the tools necessary to succeed. The position provides broad business experience in a small company setting with exposure to the legal, judicial and government sectors. Location and Hours: this is a hybrid role which combines corporate office-based operation and field operations in the DC metro area. Occasional remote work opportunities. Working hours are generally Monday to Friday, 9am-5pm. The office is located at 1716 14th St NW Ste. 200, Washington, DC 20009 . Responsibilities: Assist in company administrative functions including but not limited to scheduling, billing, print/production, transcription, and/or marketing. Participating in office related duties include answering phones, data entry, email response and proofreading. As a member of the field operations team, you will also need to document legal proceedings and other events at client locations and online. Processing orders and invoicing clients accurately and efficiently. Utilizing our in-house training to become proficient in field operations. Schedule will include a mix of days in office, at client locations throughout the DMV area, and from home - reliability and punctuality is a must! Requirements 1-3 years of work experience Willingness to have a very flexible schedule and respond to immediate client needs is a must! Must meet the requirements to obtain a DC notary as well as notary in state of residence. Experience using audio equipment is preferred but not required as NRG&CO will train Strong attention to detail Punctual and deadline oriented Can-do attitude and excellent work-ethic Ability to work independently and manage multiple tasks Organizational and time-management aptitude Exceptional problem-solving and communication skills Excellent English language skills Proficient with technology and comfortable learning new software Ability to pass security screening for access to client sites, including government buildings Benefits We offer great benefits to support your well-being: Starting salary is $48,000 Medical and dental insurance coverage 10 paid vacation days plus federal holidays 401k with employer match Parental leave Job security for high performers, with many employees having tenure of 10+ years Occasional remote work opportunities A dynamic work environment with supportive colleagues and opportunities for professional growth We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status or other protected classes.
    $48k yearly Auto-Apply 60d+ ago
  • VA - Pharmacy Operations Specialist IV, Medication Safety

    KP Industries, Inc. 3.7company rating

    Operations associate job in Sterling, VA

    VA - Pharmacy Operations Specialist IV, Medication Safety(Job Number: 1380524) Description Job Summary: In addition to the responsibilities listed below, this position is also responsible for leading implementation and driving market and/or organization wide adoption of pharmacy medication safety and quality system projects; leveraging quantifiable results of medication safety and quality initiatives to promote sustainable and repeatable medication safety behaviors; implementing standardized processes and best practices to achieve and prioritize quality goals and safety, and proactively avoid risk; executing risk assessments using medication safety reporting systems and performing medication error analysis (e.g., Root Cause Analysis, Gap Analysis, Failure Mode and Effects Analysis) to assess, plan, and help implement process improvements; collaborating with pharmacy leadership to recommend and implement risk reduction strategies; serving as a medication safety subject matter expert by being an educational resource and facilitating educational opportunities; supporting creation of policies pertaining to medication safety; active involvement, leadership, and communication with interregional and national medication safety committees, forums, professional associations, and other committees supporting medication and patient safety agendas; creating a culture of safety and risk management to maintain and improve medication safety practices; ensuring regulatory and accreditation compliance for medication safety through regular safety audits. Essential Responsibilities: Promotes learning in others by proactively providing and/or developing information, resources, advice, and expertise with coworkers and members; builds relationships with cross-functional/external stakeholders and customers. Listens to, seeks, and addresses performance feedback; proactively provides actionable feedback to others and to managers. Pursues self-development; creates and executes plans to capitalize on strengths and develop weaknesses; leads by influencing others through technical explanations and examples and provides options and recommendations. Adopts new responsibilities; adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; champions change and helps others adapt to new tasks and processes. Facilitates team collaboration to support a business outcome. Completes work assignments autonomously and supports business-specific projects by applying expertise in subject area and business knowledge to generate creative solutions; encourages team members to adapt to and follow all procedures and policies. Collaborates cross-functionally and/or externally to achieve effective business decisions; provides recommendations and solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results. Supports the development of work plans to meet business priorities and deadlines; identifies resources to accomplish priorities and deadlines. Identifies, speaks up, and capitalizes on improvement opportunities across teams; uses influence to guide others and engages stakeholders to achieve appropriate solutions. Applies strategies and concepts to independently support pharmacy and healthcare professionals by: independently leveraging systems and implementing programs and tools related to analytics and informatics to track prescription use data and support relevant patient-facing teams; collaborating with and co-leading meetings and relevant committees to support front-line operations; and exercising a patient focus throughout ones technical expertise and activities and identifying patient related issues, challenges, possible improvements and taking action to ensure the downstream patient impacts are being followed up on. Supports various functions within operations and may support operations in a specific area or set of pharmacies by: collaborating with interdisciplinary teams to implement pharmacotherapy safety practices and initiatives; implementing pharmacy operations initiatives and programs that directly support the day to day functioning of a specified set of pharmacies or locations and orchestrates across relevant groups on the rollout, staffing, education, etc. requirements; and maintaining various operational needs (e.g., workflow management, policy management, systems improvement, etc.), ensuring policy compliance, and identifying possible process or system improvements. Contributes to service, affordability, people, quality of care, and regulatory pharmacy goals by: leading efforts to create, design, and help implement strategic plan to support improvements to service, quality, people, affordability, and regulatory initiatives; evaluating data trends from and may being aiding in creation of tools and dashboards to enable implementation of new programs and initiatives; reviewing and mentoring others to conduct sweeps of new laws and rules from regulatory agencies and ensures application into operations (e.g., FAQs to markets); building and socializing new tools to ensure awareness and use; evaluating accuracy of inputs into and may be building accountability dashboard to ensure rules are followed; and aligns own operations goals to and assists junior colleagues to adhere to key affordability metrics. Serves as a subject matter expert for quality improvement processes and regulations within assigned area by: maintaining awareness of current internal policies and relevant external laws, regulations, and standards and serves as a source of expertise within certain defined areas; independently coordinating committees and projects that provide input and guidance on various improvement initiatives; developing, conducting, coordinating, and identifying quality improvements related to medication safety for assigned clinical area; researching and reporting related material; and anticipating issues, weighing practical considerations in addressing issues and seeking input from engagement manager/sponsor to resolve; leveraging knowledge of a wide array of drugs and their uses and how they impact clinical practices; guiding members, patients and/or healthcare providers to understand appropriate use and application of prescribed medication and providing drug information to relevant healthcare providers; applying advanced strategy to ensure achievement of member financial and therapeutic objectives; and analyzing, tracking, and reporting detailed member data to help assess plan outcomes.Qualifications Minimum Qualifications: Minimum four (4) years of experience in Pharmacy Improvement, Quality Assurance, or Medication Safety. Doctorate of Pharmacy or equivalent degree (i.e., Bachelors of Pharmacy from a School of Pharmacy). Minimum one (1) year of experience in a leadership role with or without direct reports. Pharmacist License (from any state) required at hire Pharmacist License (Virginia) within 12 months of hire Additional Requirements: Knowledge, Skills, and Abilities (KSAs): Medication Safety; Medication Risk Analysis; Negotiation; Applied Data Analysis; Trend Analysis; Work Process Design; Pharmaceuticals Distribution Compliance
    $54k-90k yearly est. Auto-Apply 2d ago
  • Operations Associate, Springfield

    The St. James 4.2company rating

    Operations associate job in Springfield, VA

    Operations Associate Flagship - Springfield, VA Part-Time About us: The St. James is a premier sports, wellness, and entertainment brand, empowering people of all ages to reach their peak potential. Our 450,000-square-foot flagship complex in Springfield, VA, offers a unique combination of world-class sports venues, elite training spaces, recovery amenities, and athletic and wellness programs. We also operate Performance Club locations in Springfield, VA, and Bethesda, MD, providing signature group classes, customized performance training, recovery, and high-performance programming in convenient club settings. From comprehensive training to family-friendly fun, lifestyle events, and sporting experiences, The St. James is your destination to discover your best self. Our People & Culture: At The St. James, we are in the business of human development. Our success in delivering exceptional guest experiences-experiences that engage, inspire, and delight-depends on our ability to recruit, retain, and cultivate team members who embody the true spirit of hospitality. We seek individuals who are committed to personal and organizational excellence, who are proactive and action-oriented, and who thrive in a collaborative team environment. If you have a passion for service and a dedication to continuous growth, we want you to be part of our team. Key Responsibilities: Assemble and deliver equipment to prepare venues for various sports practices, games, and events Strike and stow equipment in order to stage venues for incoming activities. Provide crowd control coverage, including gate control, ticket sales, participant administration, usher, and other event related duties. Provide game operations coverage, including clock operations, scorekeeper, safety monitor, and other sports game related duties. Maintain storage spaces to ensure areas are properly cleaned, maintained, and stocked. Monitor and ensure venue activities occur as scheduled, providing direction when needed. Maintain equipment inventory, including minor repairs and damage reporting when needed. Monitor and interact with digital communications tools, including e-mail, social media, and SMS messaging. Monitor and interact with digital scheduling, calendar, and task assignment/designation tools. Assemble, maintain, and perform minor maintenance on specialized sports equipment, including Dr. Dish, HD Golf, Porter, and pitching machines. Maintain detailed knowledge of various sports activities, including game play, rules, positions, and other pertinent information. Support Sports, Events, and Venue Rental staff with operational requests, questions, and activity needs Assist in sports league administration, including registration facilitation, maintaining rosters, and monitoring practices/events. Provide sports specific venue support, including painting, minor maintenance, and cleaning activities. Job Knowledge, Skills, and Other Requirements: Must have good organizational and planning skills Must have working knowledge of various sports/entertainment activities Must have ability to exercise sound judgment and decision making skills. Must have ability to work effectively under tight deadlines and stress. Must have effective written and verbal communication skills. Must have the ability to work well under stress and exercise good judgment, diplomacy, courtesy and tact under all circumstances. Must have ability to use tools, resources, and knowledge in order to accomplish multiple tasks in a safe, timely and efficient manner. Physical Requirements: Requires a full range of body motions including seeing and hearing to normal range. Job requires routine standing, walking, stooping, bending, lifting, carrying, pushing, pulling, reaching, handling, speaking, hearing and visually checking work assignments in progress and those that have been completed. Must periodically climb to elevated locations in the building complex. Must be able to lift, carry upwards of sixty-five (65) pounds Frequently works under stressful working conditions, irregular hours and tight time deadlines. Compensation: $13.75 per hour Get to know us better: ****************** https://******************/stj-sports ******************/careers Instagram: @thestjames @thestj_sports @thestjamesperfomanceclub This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operation of the department. The St. James is an equal opportunity employer committed to diversity and inclusion. We welcome qualified applicants from a variety of backgrounds inclusive of their race, color, religion, sexual orientation, gender, gender identity, expression or orientation, genetic information, national origin, age, disability, or status as a disabled or Vietnam-era veteran. #twparttime
    $13.8 hourly 60d+ ago
  • CMS Operations Specialist II

    Global Science & Technology, Inc. 4.4company rating

    Operations associate job in Chevy Chase, MD

    Job Description The CMS Operations Specialist (II) will manage activities related to the Central Management System (CMS) and other software, including Tracklogs, hosted in the Web Operations Center (WOC). is contingent upon contract award* Primary Duties: Serve as the liaison between the WOC and the RFIMS host facility's client network to assure secure and reliable connections between the CMS subsystem, in accordance with the applicable Interface Control Documents (ICD) and Service Level Agreements (SLA) for the RFIMS field sites' host facility client networks. Monitor the operational health and status of the CMS subsystem, IFSS, and ancillary equipment to ensure they are operationally available and fully functional. Monitor and report radio interference, follow procedures for reporting to Federal and Partner stakeholders, perform diagnostic tests of system, and follow escalation procedures when problems cannot be resolved. Required Education/Experience/Skills: Bachelor's Degree from an accredited college or university in Information Technology, Computer Science, or a related field. At least 5-10 years of relevant experience in IT Security. Familiarity with cloud operations Applicants selected will be subject to a government background investigation and may need to meet eligibility requirements. Compensation At GST, we celebrate your contributions. We will provide you with opportunities and choices and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care for full-time employees working 30-plus hours per week. Our recognition awards program acknowledges employees for exceptional performance. Salary at GST is determined by various factors, including but not limited to location, the individual's combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $144,000 to $165,000.00 (annualized USD). The estimate displayed represents the typical salary range or this position and is just one component of the GST total compensation package for employees. Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Work Definitions: If this position is listed as remote or hybrid, you'll periodically work from a company or client site facility. If this position is listed as onsite, you'll work at the client site - in person, or as needed for the specific role. Please note, effective 5/7/2025, that as part of the onboarding process for this position, individuals undergoing identity verification for new PIV card issuance, must present a REAL ID compliant form of identification or an equivalent acceptable form. GST is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. GST provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
    $144k-165k yearly 32d ago
  • Executive Operations Specialist

    Interstate Group 3.8company rating

    Operations associate job in Springfield, VA

    The Executive Operations Specialist provides senior-level administrative, operational, and project support to Leadership Team members, including the CEO, CFO, SVP Business Operations, and other senior positions. This role enhances leadership team efficiency, communications, and ensures the timely execution of initiatives and priorities across multiple business units. The position acts as a proactive facilitator, administrator, and liaison, supporting cross-functional efforts in project management, organizational improvements, and process enhancement. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following. Other duties may be assigned. Coordinate scheduling, logistics, and priorities for multiple leadership team members Prepare, edit, and refine professional documents, presentations, and communications Maintain organization of leadership records, files, action items, and follow-up tasks Track deadlines and proactively ensure commitments are met Facilitate business expense auditing and reporting Review and draft senior-level correspondence, briefs, reports, and summaries Represent the Leadership Team professionally with internal and external stakeholders Support meeting planning, agenda development, minutes, and post-meeting follow-up Assist with internal communications, announcements, and messaging initiatives Conduct market or competitor research to inform leadership discussions Gather and analyze data to evaluate marketing initiatives and opportunities Initiate and follow-up on leadership communications with clients, prospects, and service partners Conduct research and analysis to support leadership decision-making Track and organize KPIs, operational metrics, and business initiatives Assist with business cases, reports, and cross-functional projects Identify opportunities to streamline workflows, systems, or communication processes Coordinate and manage digital optimization tools, productivity systems, and collaboration platforms Utilize AI platforms to improve research, summarization, drafting, and analytics Assist with support and troubleshooting of technical or software issues, coordinating with IT when necessary Research and recommend technologies that improve performance, efficiency, or user experience SUPERVISORY RESPONSIBILITIES None QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SPECIAL SKILLS AND ABILITIES Demonstrated competency with advanced digital tools and AI platforms Highly organized and capable of managing multiple priorities simultaneously Strong technical proficiency with digital productivity tools and platforms Ability to work independently and proactively anticipate leadership needs Strong interpersonal skills with a polished, professional presence Familiarity with data analysis, reporting, or operational metrics EDUCATION and/or EXPERIENCE Bachelor's degree preferred, or equivalent combination of experience with 3-5+ years of experience in administrative, project support, or similar role required. Experience supporting senior leadership or executive teams, as well as marketing, communications, or business development support preferred. Experience with CRM, project management, or collaboration platforms helpful. CERTIFICATES, LICENSES, REGISTRATIONS None LANGUAGE and COMMUNICATION SKILLS Ability to read and interpret documents written in English to an above average competency, such as requests for proposals, agreements, bid solicitations, scopes of work, rules, operating and procedure manuals. Ability to write routine reports and customer correspondence. Strong ability to speak effectively before individuals and groups of people (e.g., customers or employees of organization), along with the ability to present complex solutions to customer problems in a way that is simple and easy to understand. MATHEMATICAL SKILLS Ability to work with mathematical concepts such as probability and statistical inference and apply concepts such as fractions, percentages, ratios and proportions to practical situations. REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, collect data, establish facts, and draw valid conclusions. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger and type. The employee needs to be able to hear well enough to communicate both internally and externally. The employee must be able to see well enough to read written items and use a computer. The employee frequently is required to stand, walk, and stoop. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The working conditions are those of a normal office environment with the absence of disagreeable elements. The noise level in the work environment is usually moderate. SKILLS ASSESSMENT Qualified candidates will be required to demonstrate skill proficiency as listed below within the first 30 days of hire. Candidates requiring accommodations in order to complete the assessment should request them from Human Resources. Skill Proficiency MS Word Advanced MS Excel Advanced MS Power Point Advanced EOE, including disability/vets
    $60k-95k yearly est. Auto-Apply 39d ago
  • Maintenance and Operations Specialist

    Prince William County (Va 4.3company rating

    Operations associate job in Manassas, VA

    Are you a skilled maintenance professional looking for a meaningful career in a unique environment with stability and great benefits? The Prince William - Manassas Regional Adult Detention Center (ADC) is looking for a Maintenance & Operations Specialist to join our dedicated and team-oriented staff! The ADC is committed to excellence, safety, and professionalism. We take pride in our work and the positive impact we have on the community. If you're career-minded and ready to contribute your skills in a meaningful way, we want to hear from you! The ADC is a well-established agency in Prince William County, VA. We provide safety and security for our staff and the individuals in our care while protecting the residents of Prince William County. This position will involve direct contact with inmates housed at the facility. About This Role: As a Maintenance & Operations Specialist, you'll play a critical role in keeping our facility safe, efficient, and operational. You'll be responsible for: * Coordinating and completing daily maintenance tasks * Performing hands-on maintenance, inspection, and repairs on systems such as: * Electrical * Plumbing * HVAC * Telecommunications * Building structures * Estimating repair costs and identifying necessary tools and materials * Conducting preventive maintenance * Maintaining detailed logs and records * Ensuring compliance with safety standards, codes, and regulations * Other duties as assigned What We're Looking For: A candidate with a strong background in maintenance operations and the ability to lead and instruct others. Skills and qualifications include: * Experience maintaining and repairing specialized facility equipment * Ability to prioritize and assign work effectively * Proficiency in using tools, diagnostic equipment, and maintenance software * Strong understanding of safety codes and standards * Exceptional organizational and customer service skills * Competency with computers and basic software applications Minimum Education, Training and Experience Requirements: High School Diploma or GED and 2-3 years of related experience. Special Requirements: * Must pass a criminal history background investigation to include fingerprint and driving record check. Must pass a polygraph exam. Pass pre-employment physical. Must have a valid driver's license. * Physical Demands/Frequency: Climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing, and repetitive motions. Heavy Work: Exerting 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. * Environmental Working Conditions: Work is performed in an inherently stressful environment and involves some degree of risk to personal safety; requires direct contact with inmates in a public safety correctional setting. Work Schedule: * 37.5 hours per week, typically Monday through Friday 8:00 am to 4:00 pm - Schedule may require flexibility to include weekends. Position is deemed essential to respond in emergencies and inclement weather. On call duties required. * FLSA-Nonexempt position. Starting Salary Range: $25.44 to $36.98 Hourly (Minimum to Midpoint) * Starting salary beyond minimum is based on verified related work experience. Typical hiring range is between minimum and midpoint. Please submit a copy of a current resume with application* Note: The above position descriptions intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the needs of the department. The position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and the requirements of the job change. Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. QUESTIONS: All inquiries related to job postings, application deadlines and the status of applications should be submitted through ******************. Contact information should be included in the inquiry. Applicants selected to move forward in the hiring process will be notified by phone or email.
    $25.4-37 hourly 4d ago
  • Studio Operations Specialist - HCI

    GC 4.2company rating

    Operations associate job in Silver Spring, MD

    The Studio Operations Specialist is responsible for working closely with the Studio Services Manager to perform various tasks in the studio to ensure efficiency. Assisting with the optimal operation of the studio and ensuring productions are done effectively in collaboration with content development staff. COMPENSATION Full-time hourly position with benefits Remuneration: Grade 7 ($26.82 - $37.64) BENEFITS Hourly employees are eligible for benefits including health insurance, paid time off, and retirement savings plans, with eligibility based on hours worked. SUPERVISOR Luci Sloan ESSENTIAL JOB FUNCTIONS Serves as floor manager and camera operator. Designs and implements lighting for sets and various productions. Sets up and strike sets, cameras, and other elements/equipment for productions. Maintains an organized, safe, and clean HCI studio and warehouse space/environment. Works with producers in the design and building of the studio sets. Works closely with independent contractors, set designers/builders, Producers, Production Assistant, and Studio Services Manager in coordinating production schedules. Maintains studio equipment in good working condition. Provides regular reports and feedback to supervisor on overall production needs and requests. Recommends improved production efficiency practices. Reports equipment functionality issues to supervisor in a timely manner. Assists in all areas of Studio Services but not limited to make-up, set dressing, field productions, teleprompter, control room functions, video/audio editing, logging, archiving camera originals, video and audio engineering and maintenance. Participates in the review and evaluation of HCI's productions to ensure harmony with HCI's policies. Must be a member in regular standing of the Seventh-day Adventist Church. Must maintain a regular and reliable work schedule Attends internal committee meetings as assigned. Other duties as assigned. QUALIFICATIONS Education and Experience Bachelor's (BA/BS) degree in a media related area preferred. Appropriate successful work experience may be acceptable in lieu of scholastic requirements. Two years previous experience in media production is required. Knowledge, Skills & Abilities Knowledge of principles, policies and beliefs of the General Conference and the Seventh-day Adventist Church. Knowledge of church employment policies and practices helpful. Ability to maintain neatness and order, organization, and a pleasant disposition in dealing with others. Requires knowledge of up-to-date office procedures such as filing, telephone techniques, office equipment (including computer, etc.), and English language usage (spelling, grammar, punctuation, etc.) skills. Ability to perform clerical and support duties with speed and accuracy without constant supervision. Must have the ability to work under pressure and with interruptions. Position requires keyboard speed. Absolute confidentiality required at all times.
    $26.8-37.6 hourly 60d+ ago
  • Administrative Operations Specialist- Radiation Oncology

    VHC Health 4.4company rating

    Operations associate job in Arlington, VA

    Title Administrative Operations Specialist- Radiation Oncology Job Description Purpose & Scope: Under general supervision, manages all front desk operations and administrative tasks within the Radiation Oncology Department. Responsibilities include overseeing patient communications, coordinating scheduling for consultations and procedures, and facilitating patient check-ins utilizing EMR systems (Epic and Aria). Ensures accurate insurance verification, authorization processing, and appeals management. Prepares clinic materials, organizes chart reviews, and collaborates with the Cancer Resource Center to enhance patient support services. Additional duties include referral management, discharge tracking, medical records coordination, and administrative support for leadership, inventory oversight, and optimization of billing and authorization workflows. Serves as a liaison for professional and facility billing, delivering high-quality patient service through effective communication and operational excellence. Education: High school diploma or equivalent is preferred. Experience: Three years of medical office experience is preferred, with a focus on Oncology being highly desirable. Certification/Licensure: None.
    $60k-95k yearly est. Auto-Apply 3d ago

Learn more about operations associate jobs

How much does an operations associate earn in Broadlands, VA?

The average operations associate in Broadlands, VA earns between $28,000 and $94,000 annually. This compares to the national average operations associate range of $28,000 to $95,000.

Average operations associate salary in Broadlands, VA

$51,000

What are the biggest employers of Operations Associates in Broadlands, VA?

The biggest employers of Operations Associates in Broadlands, VA are:
  1. CyrusOne
  2. Sephora
  3. JCPenney
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