M365 Operations Administrator
Operations associate job in Germantown, MD
The M365 Operations Administrator supports the deployment, administration, and sustainment of the Microsoft 365 environment for the Department of Energy Office of Science. This role involves managing and maintaining Exchange Online, Teams (including voice services), SharePoint Online, OneDrive, and Azure Active Directory (Entra ID). The Mid-Level M365 Administrator helps ensure the secure, compliant, and efficient operation of M365 services in alignment with DOE standards and federal policies. This position is on-site, supporting day-to-day operations and contributing to service improvements.
Monitoring, maintaining, and supporting Microsoft 365 services. This includes providing technical assistance, resolving incidents, implementing configurations, and ensuring that M365 services remain secure, reliable, and aligned with organizational requirements.
Administer Microsoft 365 services, including Exchange Online, Teams (with voice), SharePoint Online, OneDrive, and Azure AD / Entra ID.
Support Conditional Access, MFA, and identity protection configurations under guidance from senior staff and cybersecurity policies.
Assist in managing guest account lifecycle and Azure AD B2B external collaboration settings.
Maintain Exchange hybrid mail flow and assist in mailbox and distribution group management.
Configure and support calendar sharing, shared mailboxes, and resource mailboxes.
Provide Tier II/Tier III support for M365-related incidents and service requests.
Perform monthly server patching of Azure and on-premises infrastructure.
Support the implementation of DLP, retention policies, and sensitivity labels.
Conduct content searches and assist with eDiscovery requests as directed.
Generate basic reports on M365 service health, licensing, and usage.
Assist in M365 service updates, feature deployments, and configuration changes.
Use PowerShell to perform routine administrative tasks (with guidance as needed).
Administer and support the integration of multi-function devices (MFDs) with our organization's Microsoft 365 environment, specifically for scan-to-email and scan-to-OneDrive functionalities.
Liaise with MFD vendors and support teams as necessary to resolve complex hardware or firmware-related issues affecting Microsoft 365 integration.
Collaborate with senior administrators, cybersecurity, and networking teams to support secure operations.
Create and maintain detailed documentation for Microsoft 365 configurations, troubleshooting guides, and best practices.
Minimum Qualifications
Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
5+ years of experience in M365 administration or enterprise messaging support.
Preferred Certifications
Microsoft 365 Certified: Messaging Administrator Associate
Microsoft 365 Certified: Teams Administrator Associate
Microsoft Certified: Azure Administrator Associate
ITIL 4 Foundation (preferred for federal process alignment)
Other Job Specific Skills
Strong Communication Skills: Clearly explains technical concepts to peers, leadership, and customers.
Proactive Follow-Up: Ensures assigned tasks and incidents are addressed in a timely manner without requiring constant oversight.
Multitasking Ability: Manages multiple tasks and priorities efficiently.
Productivity and Efficiency: Delivers accurate, high-quality work within expected timelines.
Self-Motivation: Works independently on assigned tasks and seeks guidance when appropriate.
Team Collaboration: Engages positively with colleagues and contributes to team success.
Knowledge Sharing: Shares knowledge with peers and junior team members.
Problem-Solving Skills: Identifies and resolves technical issues effectively.
Accountability: Takes ownership of assigned duties and outcomes.
Adaptability: Responds well to changing priorities and technical requirements.
Customer Service Orientation: Prioritizes user satisfaction and service excellence.
Attention to Detail: Produces precise and thorough work.
Leadership Communication: Keeps leadership informed of progress, risks, and issues.
Responsibilities may require occasional evening or weekend work with little advanced notice.
Available for on-call 24x7 support as part of a rotation for critical Office of Science IT infrastructure services.
No regular travel required.
Operations Specialist
Operations associate job in Silver Spring, MD
We seek an Operations Specialist to support the Pilot Bioproduction Facility (PBF) at the Walter Reed Army Institute of Research (WRAIR) in Silver Spring, Maryland. The Operations Specialist will support manufacturing in the following areas Upstream, Downtime, Purification, and Fill Finish. PBF is a one-of-a-kind cGMP-compliant pharmaceutical manufacturing facility engaging in next-generation development for cutting-edge companies and government agencies. The professionals at PBF are engaging in trailblazing endeavors every day. Most exciting, the end products vary, so every year brings multiple opportunities for professional enrichment in original projects.
CAMRIS International, LLC, is a dynamic medical research and development firm that achieves innovative solutions to health and development challenges through high-quality, cost-effective programs and research management services. We combine our proven systems with today's most effective, evidence-based best practices. Our core practice areas include vaccine research, development, and production; microbiology and infectious disease research; biodefense; clinical research; global health security; and HIV/AIDS programs.
Our employees enjoy a collegial environment where individual contributions matter at all levels. At CAMRIS, you will notably improve the lives of people at home and abroad.
Responsibilities
Upstream: Prepare cell culture for virus inoculation and prepare viral seeds.
Provide input on cell culture, bioproduction and purification of mammalian cell-based products.
Experience and knowledge of cGMP, specifically bioproduction of viral vaccines.
Execute and participate in cGMP viral growth, virus vaccine purification for cGMP vaccine bioproduction.
Aseptic gowning, aseptic processing, aseptic final filtration and working in a cleanroom environment.
Cell culture experience (adherent cells a plus), washing and counting cells, repeated trypsin manipulations.
Maintain virus vaccine bioproduction inventory, order equipment and reagents.
Downstream: The downstream part of a bioprocess refers to the part where the cell mass from the upstream are processed to meet purity and quality requirements.
Execute cell expansion of seeds and viral seeds as required.
Manage and maintain manufacturing-owned controlled temperature units (CTUs) and incubators per site policies and procedures.
Perform bioreactor setup, operation, maintenance, and cleaning per site policies and procedures.
Prepare harvest equipment per SOP and batch record instructions per site policies and procedures.
Execute cell lysis through chemical or physical (e.g., microfluidizer) cell disruption.
Perform recovery mid-stream unit operations, including but not limited to depth filtration, centrifugation, and tangential flow filtration as required and per site policies and procedures.
Pour resin, pack columns, verify HETP and Asymmetry, and equilibrate columns.
Develop purification batch records and AKTA UNICORN methods as required.
Analyze UNICORN and other downstream result files, attach per GDP to records, summarize data, and incorporate analysis into run reports as required.
Sanitize, empty, and store columns per site policies and procedures.
*Please see the full job listing for additional responsibilities.
Qualifications
Must have proficiency with various types of office software: Outlook, Word, Excel, MS Project; LIMS experience and experience with equipment monitoring systems are a plus.
Must have the ability to follow directions, written policies, and procedures for work responsibilities.
Licensed vaccinations might be required to work with certain viral agents.
Must have good people and communication skills (written and verbal).
Performs other duties as required.
A bachelor's degree in a science field (preferably chemistry, biochemistry, microbiology, or engineering) and four+ years of industry experience performing cGMP production, downstream, purification, fill finish, and upstream in a clean room environment.
Professional knowledge and experience requirements related to viral product safety for product release and downstream purification (chromatography) are a plus.
Experience with aseptic gowning, aseptic processing, aseptic final filtration, and working in a cleanroom environment.
Experience with bioproduction equipment: centrifuges, tangential flow filters, spectrophotometer, biosafety cabinets, sonicator, autoclave, roller bottles, a plus.
cGMP experience for large-scale viral production of biological products is a plus.
Working knowledge of disposable manufacturing methodologies, such as the use of sterile bags with tubing and tubing welders, is a definite plus.
Hepatitis B immunity is required; vaccination will be provided if needed.
Must be able to work independently following a brief period of specific technical training.
Must have familiarity with related fields, such as general microbiology, physical chemistry, and biochemistry.
Must have some knowledge of the operation of automated/manual filling machines, Restricted Access Barrier System (RABS), and labeling machines.
Experience in filling parenteral products under GMP conditions.
Must have eligibility to work in the United States and have lived in the United States for three of the past five years if a non-US citizen.
Physical Requirements:
The physical requirements described here are representative of those that must be met by a candidate to perform the essential functions of this job. Reasonable accommodations may be provided to enable individuals with disabilities to perform essential job functions.
Occasionally required to perform sedentary work that primarily involves sitting/standing.
Constantly required to perform light work that includes moving objects up to 20 pounds.
Occasionally required to perform medium work that includes moving objects up to 50 pounds, heavy work that includes moving objects up to 100 pounds, and very heavy work that includes moving objects over 100 pounds.
Occasionally required to push or pull less than 25 pounds, push or pull 25 - 45 pounds, and push or pull more than 45 pounds.
Occasionally required to reach above shoulder level, use both hands, and stand or walk for more than 25 minutes.
Occasionally required to bend, reach, or twist repeatedly, kneel, squat, or stoop, and crawl or climb.
Constantly required to have clear vision (near and/or far), depth perception, peripheral vision, and/or visual acuity.
Occasionally required to ascend or descend ladders, stairs, scaffolding, ramps, poles, and the like, and move self in different positions to accomplish tasks in various environments including tight and confined spaces.
Constantly required to move about to accomplish tasks or move from one worksite to another.
Occasionally required to communicate with others to exchange information.
Occasionally required to operate machinery and/or power tools, and operate motor vehicles or heavy equipment.
Constantly required to assess the accuracy, neatness and thoroughness of the work assigned.
Occasionally required to work in outdoor elements such as precipitation and wind, noisy environments, and hazardous conditions.
Occasionally required to work in poor ventilation, small and/or enclosed spaces, and no adverse environmental conditions expected.
Constantly required to wear PPE including but not limited to gloves, face shields/goggles, safety glasses, and safety shoes.
Occasionally required to use a lab coat and ear plugs/muffs.
Constantly required to wear a clean room uniform.
Occasionally required to use a disposable dust/surgical mask, and respirators, such as a disposable respirator mask (N-95), half-face/full-face style, PAPR, SCUBA.
Constantly required to come in contact with chemicals, such as aerosols, biological inhalants, plastics, inorganic dust, and powders, etc.
Please submit your resume online at *************** CAMRIS is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or any other characteristic protected by any applicable federal, state, or local law.
CAMRIS offers a comprehensive benefits package, including medical, dental, and vision insurance for individuals and families, FSAs, HSA, life and AD&D insurance, short- and long-term disability, legal services, voluntary hospital indemnity, critical illness and accident insurances, EAP, pet insurance, 401(k) with employer match and Roth option, tuition and professional reimbursement, public transportation support in the DMV area, a referral bonus program, vacation with tenure-based increases, PTO, 11 paid holidays, paid bonding leave, and paid supplemental short-term disability.
Employment is contingent upon successful completion of a Public Trust-level background check, a requirement for this position under an active federal contract. The background check process may include, but is not limited to the following: (1) contacting your professional references; (2) verification of previous employment, education and credentials; (3) a criminal background check; (4) use/abuse of federally-controlled substances; and (5) a department of motor vehicle check. Candidates must be prepared to fully-complete any required background check questionnaire during initial onboarding.
Datacenter Operations Specialist
Operations associate job in Rockville, MD
About the Company: Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
About the Role: Genpact is urgently looking for a strong Consultant for one of our precious clients in USA. If you are interested kindly share profile at
Title: DC Operations Lead
Location: Rockville, MD (Onsite)
Duration: Fulltime
Responsibilities:
This is a 100% hands-on technical role (not just lead).
Exposure and working experience on AWS and Azure Preferred.
Lead the data center operations team, providing guidance, training, and support to ensure high performance and operational excellence. Act as the primary point of contact for all data center-related issues and escalations.
Oversee the daily operations of data center facilities, ensuring high availability and reliability of all systems.
Manage data center infrastructure technology stack end to end - VMWare/VxRail/Citrix/Logic Monitor/Moog Soft/AD/Azure AD SSO, Azure Security Policy/PKI/Windows & Linux Servers/Vulnerability management/Beyond Trust Password Safe and AD-Bridge/Storage & Backup tools etc.
Ensure adherence to operational standards and best practices.
Drive the major incidents and potential incidents end to end with periodic updates to client stakeholders for approvals/recommendations.
Lead, mentor, and manage a team of data center operation engineers offshore.
Provide guidance and support for professional development and performance improvement.
Coordinate and manage the team's daily activities, ensuring alignment with organizational goals and priorities.
Lead the response to data center incidents, ensuring timely resolution and minimal impact on business operations.
Perform root cause analysis and implement preventive measures to avoid recurrence of issues.
Develop and maintain incident management processes and procedures.
Plan and oversee scheduled maintenance and upgrades of data center infrastructure.
Ensure that all hardware and software components are up-to-date and functioning optimally.
Coordinate with vendors and service providers for maintenance and support activities.
Monitor and analyze data center resource usage, ensuring efficient utilization and avoiding over-provisioning.
Conduct capacity planning to support future growth and demand.
Implement optimization strategies to enhance performance and reduce operational costs.
Ensure data center infrastructure adheres to security policies, standards, and best practices.
Implement and maintain security controls to protect data and systems.
Ensure compliance with regulatory requirements and industry standards (e.g., ISO 27001, HIPAA).
Develop and implement disaster recovery and business continuity plans for data center operations.
Ensure regular testing and validation of disaster recovery procedures.
Ensure data center infrastructure is resilient and can recover quickly from failures or disruptions.
Work closely with other IT teams, business units, and stakeholders to understand requirements and deliver solutions that meet their needs.
Collaborate with vendors and service providers to evaluate and integrate new technologies and services.
Communicate effectively with stakeholders, providing regular updates on data center operations and performance.
IT Environment Monitoring
24x7 ITSM queue-based monitoring.
Triage and first-level troubleshooting based on alert severity.
Incident resolution using Standard Operating Procedures.
Vendor Coordination
Coordinate with vendors for infrastructure on public/private Cloud.
Provide vendor contact details and escalation matrix.
Citrix Architecture and Optimization
Maintain Citrix architecture and seek continuous optimization.
Participate in architecture design and planning with the steering committee.
Recommend system and end-user performance improvements.
Implement approved performance improvements.
Citrix Environment Support
Support Citrix environment and integrate with Client-specific technologies.
Order, install, update, and maintain Citrix servers and tools.
Assess, consolidate, upgrade, and manage Citrix infrastructure, including SDX appliances.
Manage NetScaler infrastructure and upgrades.
IT Service Continuity and Disaster Recovery (DR) Services
Strategy and Policy Definition
Coordination and Execution
Data Management
Testing and Reporting
DR Activation and Coordination
Review and Enhancement
Onsite and Remote Support
Onsite server support, IMAC services, and remote software installation.
Decommissioning, proactive evaluation, and datacenter assessment.
Windows Server Management & Projects
Administer and monitor Windows servers, including health checks and problem management.
Manage local users, groups, shares, and server disk/storage.
Handle event logs, vendor coordination, and performance issues.
Install and manage IIS, apply security patches, and troubleshoot clusters.
Oversee DNS, SCOM, certificate management, migrations, and server deployments.
Linux Server Administration and Projects
User Administration - Manage user accounts, environments, and home directories.
OS Package Administration - Add/remove OS packages and troubleshoot issues.
Storage Management - Create/manage file systems, logical volumes, and clean up disk space.
NIS and NFS Management - Administer NIS tables and services, install/configure NFS servers.
Network and Security - Configure/manage NTP, DNS, and implement security standards.
OS Upgrade and Patching - Upgrade/patch Linux OS, configure SSSD and AD, manage disk and security.
High Availability and Compliance - Build/configure HA environments, enforce security, and ensure regulatory compliance.
Server Builds and Management - Install/configure NIS, mail, DNS servers, and centralized syslog servers.
DC Power Tools
Tool Stack -Logic Monitor, MoogSoft, Manage Engine, Beyond Trust Password Safe, Beyond Trust AD Bridge, CommVault compliance Search, Veritas Hubstor etc. - Management and Support
Logic Monitor Administration
Installation and Configuration - Install and configure LogicMonitor Collectors and group servers for monitoring.
Monitoring and Reporting - Configure monitoring settings, create HLD/Templates/SOPs, and integrate with Moogsoft.
Maintenance and Troubleshooting - Backup/restore LogicMonitor Collectors, troubleshoot devices, and modify LogicModules.
Storage Backup & Data Management
Define performance, data segregation, backup, restore, archival, retention, reliability, encryption, security, scheduling, and access control needs.
Recommend hierarchical storage solutions (shared/dedicated, tiered storage, platforms) and procedures to meet requirements and SLRs.
Review and approve storage and backup solutions and procedures.
Procure and manage data storage infrastructure (SAN, NAS, tape, optical).
Provide and manage backup and archival consumables for Client facilities.
Maintain data set placement, manage data catalogs, and configure Nimble SAN and NAS switches.
Notify Client of any data losses or risks.
Perform data and file backups/restores per procedures and SLRs.
Qualifications we seek in you!
Minimum Qualifications / Skills
Bachelor's degree in Computer Science, Information Technology, Electrical Engineering, or a related field. Advanced degrees or relevant professional training are a plus.
Minimum 10 years of experience in data center operations, with at least 5 years in a leadership or senior technical role.
Extensive experience in data center operations, with a proven track record of managing large-scale data center environments.
Preferred Qualifications/ Skills
Relevant certifications from Microsoft, VMWare Citrix and Storage vendors are highly desirable.
Experience with ITIL or other IT service management frameworks.
Familiarity with cloud computing and hybrid data center environments.
Excellent communication and collaboration skills, with the ability to effectively interact with technical and non-technical stakeholders at all levels of the organization.
Strong analytical and problem-solving skills, with the ability to identify root causes of issues and implement effective solutions in a timely manner.
Proven ability to work independently as well as part of a team, with a proactive and self-motivated attitude towards achieving project goals.
Best Regards,
Manohar Swamy
DTAI Hiring Team, Genpact
E:
**************************
Connect on LinkedIn:
Equal Opportunity Statement:
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit
***************
Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training..
Dispensary Operations Associate- Urbana
Operations associate job in Frederick, MD
From the moment you're introduced to CULTA, you'll notice the difference: a community of like-minded souls with a passion for perfection in our product. CULTA proudly grows all of its own cannabis on our Cambridge, Maryland campus and sells these cultivated products in our three outstanding dispensary stores located in Baltimore, Columbia, and Urbana Maryland. CULTA's award winning products are also available in dispensaries throughout the state. Our name has become synonymous with quality, and we could not be more proud!
CULTA is currently looking for our next Dispensary Operations Associate to join our dedicated Dispensary team in Urbana, MD! The Dispensary Operations Associate will be responsible for supporting CULTA's operations at the retail level and will perform a variety of functions pertaining to inventory control, receiving, and organization.
JOB DUTIES & RESPONSIBILITIES:
Use store's inventory management system to receive, track, and monitor store inventory.
Maintain accuracy of packaging and labeling.
Physically unpack inventory and apply barcodes and label as needed.
Perform floor audits and restock floor inventory to par levels.
Enter/update/remove product information on store's online sales platform.
Monitor and maintain product selection available on store's online sales platform.
Ensure that packaging and labeling meets the requirements of applicable state and federal laws.
Ensure that all containers are appropriately labeled, including secondary containers.
Follow SOPs on packaging and labeling are followed, maintained, and updated as needed.
Participate in regular inventory counts.
Assist in receiving deliveries.
Maintain the organization, cleanliness and efficiency of operations area.
Maintains quality control measures to ensure high quality product.
QUALIFICATIONS AND EDUCATION REQUIREMENTS:
Thorough understanding of state and local cannabis laws and how they apply to the operations of CULTA.
Ability to comprehend complex legislation and apply implications on the operations of CULTA.
Excellent communication skills and attention to detail.
Effective time- management and ability to multi-task.
Ability to work in a fast-paced, changing and challenging environment.
May not have a violent felony conviction or drug related offense.
Possesses the physical strength and stamina required to stand, sit, or walk for long periods of time.
Ability to lift 20 lbs.
High School Diploma or GED is required.
Must be 21 or older.
Must be able to pass all applicable background checks.
CULTA's BENEFITS:
Generous Paid time off (PTO) including 6 paid holidays per year
Medical Insurance which includes prescription drug coverage (for full time employees)
Dental Insurance (for full time employees)
Vision Insurance (for full time employees)
Health Saving Accounts (HSA) (for full time employees)
Company paid Short-Term and Long Term Disability (for full time employees)
401k with a company match
Employee Assistance Program (EAP)
Employee referral program
Product discounts for qualifying employees
Casual dress code and a culture to brag about
Training and career advancement.
CULTA is an Equal Opportunity Employer. This means that all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We embrace diversity, inclusion, and equal opportunities within our building and our community. We strive to develop a team that represents a variety of backgrounds, perspectives, and skill sets. We are committed to creating an inclusive environment for all employees and believe that diverse teams translate to diverse ideas and company growth. YOU, as an individual, matter!
**All positions require the ability to pass background check and drug test as required by Maryland law. Must be 21 years or older to apply**
Loan Operations Associate I
Operations associate job in Columbia, MD
Job Title: Loan Operations Associate I This assignment requires a basic understanding of loan products and foundational loan industry experience. The Loan Operations Associate I supports our customers' loan servicing needs and contributes to the development and improvement of all processes, as well as to the objectives of the team and business. The incumbent directly faces internal and external customers and prioritizes delivery of an excellent experience, using strong communication and diplomacy skills, while simultaneously managing a variety of standard loan servicing activities.
Position Accountabilities:
Ability to work effectively with minimal supervision and be a team player
Responds to inquiries relating to his or her particular area or to requests from customers and other Bank personnel within given time frames and within established policy and service level agreements
Supports other teammates within the team
Understanding assigned process and procedures as it relates to the job task
Adhere to all applicable laws and regulations governing bank operations, including compliance with the Bank's BSA/AML Policy and Procedures
Ensure excellent service is provided to our internal partners and customers
Identifies and resolves issues within assigned function
Performs all other job duties as assigned
Provide high degree of professionalism and confidentiality in handling and having access to sensitive information
Takes accountability for entire process from receipt of work to resolution and closure; provide recommendations on areas of opportunities
Ensures daily production goals are met and maintains quality
Participate on assigned projects
Comply with dual control standards as required
Identify risk and escalate concerns through proper channels
Develop and maintain knowledge of bank products, services, including other lines of business
Ability to learn and adapt to changing procedures and systems
Provide quality customer service by answering incoming calls regarding a wide range of questions and inquiries
Perform basic account maintenance
Perform basic customer transactions
Balance OTE transactions
Ensure CIP/CDD information is updated in the Core when new information is delivered
Process loan payoffs
Manages all incoming and outgoing mail
Provide pay off letters, loan verifications, and letters of guaranty
Process loan file intake activities and prepare for offsite storage
Process basic collateral perfection documentation.
Qualifications
Education & Experience:
High School diploma or equivalent required
Minimum 1 year of operations or related experience
Banking/accounting/finance experience preferred.
Knowledge & Skills:
Experience with MS Office Suite
High level of accuracy and great attention to detail
Excellent customer service skills
Excellent oral and written communication skills
Detail oriented and quality focused
Flexible, able to adapt to change
Ability to prioritize tasks and meet deadlines.
Additional Information
Thanks & Regards,
Praveen Kumar,
Sr. Recruiter
Zillion Technologies Inc
E-mail: **************************************
Phone: ************
Easy ApplySr. Digital Mortgage Operations Associate - E-Note Specialist
Operations associate job in Reston, VA
Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home.
Job Description
The Sr. Digital Mortgage Operations Associate - E-Note Specialist role will offer you the flexibility to make each day your own, while collaborating with people who care, so that you can deliver on the following responsibilities:
You will support our customers through the development and management of digital mortgage platforms.
You will support the team as they engage with customers to understand business needs and priorities in an effort to deliver those outcomes.
Provide production support (email management, backlog management, post shake-out activities for releases, etc.)
Support technology solution provider testing, troubleshooting, and issue resolution.
Partner with team to gather data to gather business requirements, resolve customer issues, and meet service level agreements (SLAs).
Lead/Assist the team with exception requests, including escalation and communication of production incidents.
Lead/Collaborate with the team on data analysis and assist with monitoring process performance and risk assessments.
Support processing automation through business requirements gathering and End-User testing of automated tools.
Assist with identifying and implementing process improvements to increase customer value, as well as assisting with identification of customer problems, process exceptions, and risks.
Minimum Required Experiences
5 years of relevant experience
Ability to manage strict deadlines as well as prioritize and perform tasks in a fast-paced production environment.
High attention to detail and commitment to accuracy
Ability to quickly learn and provide assistance to internal/external partners related to complex acquisition matters.
Ability to diagnose and solve problems efficiently and effectively
Work independently and collaboratively
Perform data analysis to identify trends or relationships to inform conclusions about the data
Excellent communication, interpersonal, and persuasion skills.
Desired Experience
Bachelor's degree or equivalent
Understanding of the mortgage ecosystem, including lenders, servicers, and secondary market operations
Prior experience with eMortgage technology and processes
Functional Skills:
Technologically-Savvy; proficient in the use of the Microsoft Office 365 suite of applications
Able to deliver on multiple assignments, meet tight deadlines, and be effective and decisive under pressure
Able to effectively handle change in job requirements, assignments, groups, schedules, or work environments, as needed
Must be able to create linkages between data, data quality/data validation to business processes and controls
Able to identify, analyze, interpret, and deliver sound analysis, solutions, and business intelligence
Able to identify opportunities for automation to support the team's business processes and reporting
Operations - Operations Management - Senior Associate
Salary: $83,000.00 to $108,000.00 a year
#LI-Hybrid
Qualifications
Education:
Bachelor's Level Degree
The future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers.
For most roles, employees are expected to work onsite on a regular basis at their designated office location. In-office work cadence is determined by your manager. Proximity within a reasonable commute to your designated office location is preferred unless the job is noted as open to remote.
Fannie Mae is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity/gender expression, marital or parental status, or any other protected factor. Fannie Mae is committed to providing reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment, unless to do so would cause undue hardship to the company. If you need assistance using our online system and/or you need a reasonable accommodation related to the hiring/application process, please complete this form.
The hiring range for this role is set forth below. Final salaries will generally vary within that range based on factors that include but are not limited to, skill set, depth of experience, certifications, and other relevant qualifications. This position is eligible to participate in a Fannie Mae incentive program (subject to the terms of the program). As part of our comprehensive benefits package, Fannie Mae offers a broad range of Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee's physical, mental, emotional, and financial well-being. See more here.
Requisition compensation:
83000
to
108000
Auto-ApplyInternational Sales Operations Associate
Operations associate job in Tysons Corner, VA
Alarm.com is seeking an ambitious and self-directed individual who is proficient in both English and Spanish to join our International Sales Operations team. The International Sales Support Associate will work closely with the Sales team on projects related to process improvement, sales tools, and will have the chance to create a meaningful impact on the Alarm.com Business.
RESPONSIBILITIES
* Work directly with the sales and sales operations team on process improvements.
* Coordinate our supply chain procedures to maximize quality of delivery.
* Create pricing structures for new solutions and service offerings including part logistics, warehousing, monthly service subscriptions, and other offerings.
* Maintain updated records of orders, suppliers and customers.
* Lead meetings with Sales and Senior Management to define pricing strategies for partners around the world.
* Provide insights for contracts management and use of electronic resources and systems.
* Performs budgetary and proprietary account analysis, identifies, and researches the root causes of discrepancies, and proposes recommended solutions to resolve them.
* Collects data from various systems, organizes data into spreadsheets and develop reports.
* Collaborate on various improvement projects for the sales operation team.
* Other duties as assigned
QUALIFICATIONS
* Bachelor's degree in Business, International Business, or related field.
* Minimum of 1 - 2 years of experience in sales operations or finance positions.
* Ideal candidates will have strong communication and writing skills, an analytical mindset, and creativity.
* Ability to identify trends, break down data, and find key insights.
* Microsoft Office proficiency for day-to-day tasks.
* Must be able to learn quickly and possess strong observational skills. International team members are expected to interface with a wide variety of cultures and personality types.
* The ability to communicate in English and Spanish with customers and vendors, both in writing and verbally, in a clear, professional manner. Additional languages are a plus.
Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time
COMPANY INFO
Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. And every day, we're innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more. We're seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them.
For more information, please visit **************
WHY WORK FOR ALARM.COM?
* Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
* Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
* Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
* Focus on fun: Alarm.com places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and other fun corporate events.
* Alarm.com values working together and collaborating in person. Our employees work from the office 4 days a week.
COMPANY BENEFITS
Alarm.com offers competitive pay and benefits inclusive of subsidized medical plan options, an HSA with generous company contribution, a 401(k) with employer match, and paid holidays, wellness time, and vacation increasing with tenure. Paid maternity and bonding leave, company-paid disability and life insurance, FSAs, well-being resources and activities, and a casual dress work environment are also part of our outstanding total rewards package!
Alarm.com is an Equal Opportunity Employer
In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.
Notice To Third Party Agencies:
Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to ********************************.
JR105477
Auto-ApplyOperation Associate
Operations associate job in Potomac, MD
Saks OFF 5TH is the premier luxury off-price destination. In its more than 100 stores in the U.S. and Canada, and online, at SaksOFF5TH.com, the company provides the best names in fashion at an incredible value through its merchandise authority, unparalleled brand access and seamless connection between ecommerce and stores.
What This Position Is All About:
Discover how we lead the market as the premier luxury-value destination by experiencing our assortment of brands and learning about the quality of our products alongside a team of proud innovators within the retail landscape.
We are seeking a motivated and creative Operations Associate to oversee merchandise displays and store layout. Get to know some of our most coveted brands by executing eye-catching and attractive merchandise presentations. Encourage sales and provide the perfect setting for a memorable shopping experience. Create unique displays to bring attention to sale items, new merchandise, or exclusive designs in our store and monitor inventory to ensure sufficient stock. Own the back-of-house execution while assisting in maintaining a clean and organized selling floor and stockroom. Engage in driving brand awareness to our clients and creating a mood within our physical space. If you are up for the challenge, then this opportunity is right for you!
Who Are You:
Diligent individual who loves to enhance the customer experience by executing flawless merchandise flow and presentation
Passionate and enthusiastic fashion expert with an outstanding work ethic
Natural problem-solver who contributes to a collaborative work environment that encourages creative thinking and innovation
Achieves results through teamwork by using strong interpersonal skills
Expert communicator with the special ability to build strong internal and external relationships
Adaptable to changes and can be relied upon to consistently deliver exceptional results
You establish positive interpersonal relationships and can get cooperation even in the most challenging situations
You Also Have:
High school diploma or equivalent
Experience executing warehouse duties within a retail, customer service, or sales environment
Proven time management skills and comfortable managing multiple projects with shifting priorities
Thorough knowledge of the fashion industry and a passion for sharing your expertise
Ability to act promptly in routine situations and see a clear plan of action to a positive result in the customer's eyes
Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers
Ability to work effectively using inventory management systems
Flexibility to work evenings, weekends and public holidays
As The Operations Associate, You Will:
Maintain high performance truck check-in standards by expediting the receiving and processing of all merchandise
Deliver merchandise to departments according to visual directives and replenish product as needed
Participate in the ongoing maintenance of the selling floor and fitting rooms, including re-sizing of fixtures, putting go-backs away, executing markdowns, and signing fixtures and windows where needed according to company standards
Maintain proper display of merchandise in the store, ensuring they comply with brand standards
Expedite merchandise transfers, customer sends, and Return To Vendors with urgency
Maintain cleanliness and organization of the back-of-house areas and ensure all duties are completed in a timely manner
Respond appropriately to customer questions, inquiries, and needs
Assist on the sales floor when required
Adhere to Asset Protection control and compliance procedures
Efficiently complete tasks or special projects assigned by store leadership
Your Life and Career at Saks OFF 5TH:
Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win
Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers
A culture that promotes a flexible work environment
Benefits package for all eligible full-time employees (including medical, dental and vision)
An amazing employee discount and other exciting perks
#OFF5THOperationsAssociate
Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application.
Saks OFF 5TH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks OFF 5TH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Saks OFF 5TH welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Your Life and Career at Saks OFF 5TH:
Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win
Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers
A culture that promotes a flexible work environment
Benefits package for all eligible full-time employees (including medical, dental and vision)
An amazing employee discount and other exciting perks
Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application.
We believe that our differences not only make us stronger, but also guide our evolution and future growth. All associates are expected to create an inclusive environment free from harassment, discrimination, and bullying.Together, we celebrate, advocate for, and learn from our colleagues, customers and communities to create the best environment to shop and work for all.
Auto-ApplyOperations Associate
Operations associate job in Vienna, VA
We are seeking a proactive, highly organized, and detail-oriented individual to join our team as an Operations Associate. This dynamic hybrid role provides high-level administrative support to our CEO while managing essential functions across human resources and accounting as designated by our VP of Finance and Administration. The ideal candidate can balance competing priorities, handle confidential information with discretion, and thrive in a fast-paced environment.
Key Responsibilities
Executive Support & Administration (approx. 20%)
Manage the calendar, schedule meetings, and coordinate travel arrangements and itineraries for our CEO.
Ad Hoc requests as in support of our CEO
Human Resources Support (approx. 40%)
Support the full employee lifecycle, including onboarding and offboarding processes.
Assist with benefits administration, including enrollments, changes, and serving as the point of contact for employee questions.
Maintain accurate and confidential HR records and documentation within the company's HRIS (Human Resource Information System).
Assist with policy implementation and ensuring compliance with federal and state employment laws and regulations.
Support performance management and employee relations activities, handling sensitive matters with empathy and integrity.
Plan and coordinate company events, meetings, and team-building activities.
Junior Accounting Support (approx. 40%)
Assist with accounts payable including entering invoices and recording payments utilizing multiple systems (i.e., QuickBooks, Costpoint, Bill.com).
Assist in addressing employee payroll inquiries and timesheet questions
Reconcile bank and credit card statements, ensuring accuracy and compliance with financial policies.
Maintain the confidentiality of all financial data and records.
Qualifications
Experience: A minimum of 2-3 years of experience in an administrative support role, with exposure to HR and/or accounting functions.
Skills:
Excellent verbal and written communication skills.
Strong organizational skills and exceptional attention to detail.
Ability to act with integrity and maintain strict confidentiality across all functional areas.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Strong analytical and problem-solving abilities, with the capacity to multitask and manage competing priorities effectively.
A proactive, self-directed work ethic and a customer service orientation.
Preferred
Experience: Experience with an HRIS and/or accounting software (i.e., ADP, Rippling, QuickBooks, Costpoint)
Education: Bachelor's Degree in Business Administration, Human Resources, Accounting, or a related field
About Knexus
At Knexus Research, we are at the forefront of AI development for the government, with a mission to revolutionize how government serves its citizens. As a pioneer in the field, we've spent nearly two decades pushing the boundaries of what is possible with artificial intelligence. Our work has a direct, mission-driven impact, and we believe that our innovative ideas help us stay ahead of the curve. Our partnership with Google Cloud gives our team unparalleled access to the latest tools and expertise.
Regional Security Operations Associate
Operations associate job in Sterling, VA
We are seeking a highly qualified and experienced Regional Security Operations Associate to join our team. The successful candidate will be responsible for serving as the primary link between field operations and the Corporate Security Program, ensuring the communication and enforcement of security standards and policies. This role involves providing guidance to clients and security vendors, overseeing incident response planning, conducting security investigations, and ensuring compliance with established standards. The Regional Security Operations Associate will also play a key role in assessing security vulnerabilities, recommending corrective actions, and contributing to retrofit and new construction projects.
**Responsibilities:**
+ Serve as the conduit to field operations for communication and enforcement of CyrusOne Corporate Security Program to include: corporate security standards and policies.
+ Provide guidance to client and security vendors regarding security program; identify gaps and recommend corrective action if needed.
+ Assist CyrusOne Security leadership with development and implementation of consistent standards, policies, and procedures across the CyrusOne facility portfolio.
+ Ensure Guard Service Vendor institutes consistent post orders and system maintenance procedures across the CyrusOne facility portfolio.
+ Assist incident response planning, programs for assigned campus
+ Monitor incident response by guard vendor ensuring compliance with post orders.
+ Monitor client incident reporting system and ensure site response is appropriate.
+ Perform security vulnerability assessments of operations and facilities based upon client requirements and industry best practices.
+ Participate/lead security investigations within assigned campus regarding all policy, criminal violations.
+ Survey all security operations to recommend operational efficiencies resulting in cost savings or increased productivity.
+ Escalate critical issues to CyrusOne Security leadership.
+ Prepare well documented investigative and security assessment reports.
+ Assist with retrofit and new construction projects, to ensure CyrusOne standards are adhered to.
+ Assist with handoff after completion of retrofit and construction projects to ensure daily operations are fully functional.
**Qualifications:**
+ Minimum 5 years of direct oversight/involvement with security operations and programs.
+ Minimum 3 years' experience with security investigations, interviewing.
+ Minimum 3 years' experience in standard, policy, procedure development.
+ Strong organizational skills and collaborative management style needed.
+ Must be an intelligent, articulate and persuasive communicator who can discuss security-related concepts with a broad range of technical and non-technical staff.
+ Must have experience with design and implementation of security controls.
+ Strong understanding of physical access technology and systems, or data center practices and procedures.
+ Ability to develop and administer the enforcement of policy and procedures firmly, tactfully, and with consistency.
+ Strong commitment to customer service.
+ Ability to establish and maintain effective professional relationships with a diverse group of individuals, both internal and external to the company.
+ Excellent oral and written communication skills, ability to stay organized in a dynamic environment.
+ Willingness to adjust hours and be flexible as required by the business to include being onsite for extended hours during emergency situations such as emergency incidents.
**Education** **:**
+ Bachelor's Degree or equivalent experience, with a focus on physical security.
CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.
Welcome to the CyrusOne Career Portal! A great opportunity awaits you so don't delay, apply today!
CyrusOne may use artificial intelligence to assess how your application matches the job requirements. The final hiring decision is always made by our team. You may opt out of AI screening without affecting your candidacy. For additional details on opting out, or our AI Recruiting Policy click here .
CyrusOne is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities.
If you need special assistance or an accommodation while seeking employment, please email ********************** or call: ************. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
CyrusOne is proud to be recognized as a Top Work Place by USA Today. Celebrated for our company culture, CyrusOne stands out for its commitment to core values such as community, agility, respect, an enjoyable workplace, ethics, and exceptional service. This accolade reflects CyrusOne's dedication to creating an engaging, respectful, and growth-oriented environment, underpinned by integrity, which not only enhances customer satisfaction but also contributes to the company's overall success.
CyrusOne is a leading global data center developer and operator specializing in delivering state-of-the-art digital infrastructure solutions. With more than 50 high-performance mission-critical facilities worldwide, the Company ensures the continued operation of digital infrastructure for nearly 1,000 customers, including approximately 200 Fortune 1000 companies.
CyrusOne's leading global platform of hybrid-cloud and multi-cloud deployments offers customers colocation, hyperscale, and build-to-suit environments, which help enhance the strategic connections of their essential data infrastructures and support the achievement of sustainability goals. CyrusOne data centers offer world-class flexibility, enabling clients to modernize, simplify, and rapidly respond to changing demands. Combining exceptional financial strength, a broad global footprint, and continued investment in key digital gateway markets, CyrusOne provides the world's largest companies with long-term stability and strategic advantage at scale. For more information, please visit cyrusone.com (****************************************************************************** .
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
The law requires CyrusOne to post a notice describing the Federal laws prohibiting job discrimination. For information regarding your legal rights and protections, please click on the following link: Know Your Rights (******************************************************************************************************************
CyrusOne will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. Please see the Pay Transparency Nondiscrimination Provision (******************************************************************************************************************* for more information.
As a Federal Contractor, CyrusOne is required to participate in the E-Verify Program to confirm eligibility to work in the United States. For information please click on the following link: E-Verify. (************************************************************************************************************************
Associate, Operations
Operations associate job in Arlington, VA
PLUS Communications is a full-service communications firm based in Arlington, Virginia. PLUS Communications leads award-winning campaigns integrating public affairs, corporate communications, digital, advertising and media buying. PLUS means more!
PLUS Communications is looking for an Associate, Operations to join its growing team.
We are seeking an extremely motivated, self-starting individual to provide general administrative support to our operations department. Reporting to the Operations & People Manager, the Associate will be responsible for ensuring that the daily operations of the firm run smoothly and efficiently. Ideally this person has an interest in crafting a longer-term plan with the firm, either in operations, public affairs, or advertising.
Key Responsibilities:
· Serve as a primary point of contact between the COO/Operations Manager and staff and external partners.
· Manage calendars, meetings, and commitments for the Operations team and leadership, ensuring smooth scheduling and follow-through.
· Coordinate with internal teams, IT staff, and executive assistants to support cross-departmental needs.
· Develop and maintain project plans, schedules, and task tracking systems to ensure operational priorities are met.
· Maintain and organize the Operations department's business contacts database.
· Provide light IT troubleshooting and coordinate escalation to appropriate technical support when needed.
· Track and code expense reports for the Operations department; assist with budget monitoring to ensure alignment with annual budget forecasts.
· Proactively anticipate the needs of staff and leadership, identifying opportunities to streamline processes, improve efficiency, or reduce costs.
· Support internal communications, including company announcements, employee engagement initiatives, and all-staff activities.
· Manage company swag inventory, ordering, and distribution as part of external and internal marketing efforts.
· Contribute to special projects and other duties as assigned.
Requirements
The ideal candidate will meet the following requirements:
Brings a cooperative, flexible, can-do attitude and a desire to relationships with staff at all levels
Proactively works to improve operational systems and is always looking for ways to work more efficiently and effectively
Demonstrated track record of thinking critically with the ability to see two steps ahead and anticipate any issues that may arise
Experience juggling multiple tasks while prioritizing appropriately
Shows tremendous attention to detail and superb organizational skills
Excellent written and oral communication skills and ability to work with a wide variety of personalities
Proficient with Microsoft Office
Benefits
We offer competitive compensation with an opportunity for a year-end bonus. Medical, dental, vision, 401k, and life insurance. We also offer a paid parental leave program, paid vacation, paid sick leave and employer subsidy for commuter expenses. In addition, we have a hybrid work environment.
PLUS Communications is an Equal Employment Opportunity (EEO) employer.
Auto-ApplyContent & Creative Ops Associate
Operations associate job in Falls Church, VA
Content & Creative Ops Associate
Type: 1099 subcontractor
Hours: EST U.S. business hours - part time to transition into full time
Compensation: $15-25/hr
Seeking you... if you:
geek out on all things operations, communications, and creative content that help small businesses grow and stand out
love blending structure and creativity - whether it's turning podcast transcripts into polished show notes, writing thoughtful LinkedIn comments, or building a simple Canva brand guide
are a SPONGE - you learn fast, adapt quickly, and have a genuine growth mindset
are a DRIVER - you hold yourself (and others) accountable, take ownership, and move projects forward without waiting to be told what to do
lean into ambiguity with discernment and curiosity; you can read between the lines and figure things out even when the path isn't fully clear
manage your work like a pro: you're organized, self-directed, and communicate proactively with clients and teammates.
This role blends operational excellence with visual design, brand communications, and AI-supported content development for our clients.
Who We Are
Magical Teams is a premium operations agency that works with mission driven B2B small businesses. We are strategic and implementation partners who offer custom "team built for you" services that integrate into our clients' businesses. Our core values are communication, shared ownership, kindness, freedom, and leaning into our optimal zone of discomfort. Our CEO, Christina Salerno, has been building and supporting small businesses for over 15 years and we've built an impressive team who bring a wealth of expertise across all areas of operations. We are a small team with big hearts and exceptional work ethics. We have a very high bar for quality + efficiency.
Our clients have established small businesses and startups, but they are at a growth point and need extra support to up-level. Sometimes they really don't know what they're doing when it comes to building/managing a business and they're looking to us to learn how to do this and get the execution support to set a team up for success. Other times they simply have run out of capacity and know what needs to be done, but they need to outsource it so they can focus on being the visionary / business owner.
✨ READ MORE on our Careers Page ✨
Responsibilities and Areas of Need
As an Admin at Magical Teams, you're the go-to for execution, delivery and routine support that keeps clients and pods running smoothly. You'll handle the day-to-day “doing” - from client communications to document prep and from content coordination to systems setup.
You combine operational excellence with creative production, strong written communication, and everyday use of AI-powered tools to work faster, smarter, and better.
You'll work closely with your pod team to receive direction, ask smart questions, deliver quality work, and continuously improve through feedback.
Because our work is custom, no week looks the same - you'll thrive if you enjoy variety, creative problem-solving, and learning by doing.
Core Responsibilities
Serve as a first point of contact for client communication - manage inboxes, calendars, and scheduling with clarity and professionalism.
Coordinate meetings, events, interviews, and project logistics for clients and internal teams.
Prepare and distribute concise, AI-aided reports, meeting notes, and agendas that clearly summarize insights and action items.
Track client and internal tasks, ensuring priorities stay on track and deliverables are completed on time.
Manage multiple workstreams with strong self-management, prioritization, and proactive communication.
Document processes, maintain organized digital files, and create visually clean internal resources and client deliverables.
Use AI creatively for research, data collection, and process optimization, turning information into actionable summaries or recommendations.
Partner with pod teammates to identify opportunities where AI and automation can improve workflows and client deliverables
Specialized Creative & Communications Support (Core to This Role)
This admin will spend ~40% of their time on creative operations and digital communications work. You'll use AI as your creative partner across:
Podcast Production - Generate, edit, and polish show notes, episode summaries, and pull quotes using AI transcription and summarization tools.
LinkedIn & Client Engagement - Draft thoughtful, on-brand comments and replies using AI writing aids while ensuring every post still sounds authentically human.
Newsletters & Marketing Content - Collaborate on campaign ideas, create first drafts, and format content for newsletters or community updates.
Visual Design - Use AI-enhanced Canva and brand-management tools to design simple branded assets, guides, and visuals.
Website & Content Updates - Support content entry and optimization in platforms like Webflow or WordPress.
Brand Documentation - Maintain brand libraries, visual guidelines, and reusable templates that support consistency and efficiency across teams.
Skills That Will Enable You To Thrive:
You naturally use AI for writing, research, summarizing, formatting, and creative production while maintaining a distinctly human touch.
You communicate with clarity and warmth - written or verbal, client-facing or internal. You know how to translate complexity into language that feels approachable, confident, and professional.
You have strong visual design instincts and experience creating branded assets in Canva.
You're a self-management pro - balancing multiple clients, shifting priorities, and deadlines with calm efficiency. You stay organized, communicate proactively, and always know what's next.
You learn quickly - like, really quickly. You can grok a client's business, tone, and tools with minimal context and start producing accurate, high-quality work fast.
You are accountable, responsive, and solutions-oriented. You don't wait for direction; you move things forward and loop others in as needed.
You are always learning, curious about how things work, and eager to integrate feedback and improve.
You thrive in ambiguous environments - discerning what matters, reading between the lines, and asking the right questions to get clarity fast.
You take pride in quality and detail, from formatting and design to tone and grammar, you care about the final product.
You have strong personal systems for organization, allowing you to stay on top of deliverables while remaining flexible to change.
You bring emotional maturity - open to feedback, self-aware, and grounded in a growth mindset.
You are detail-oriented. Still paying attention? Put the secret code “I have found my peeps” in the second-to-last application question - “Is there anything else that you want to tell us?”
You're aligned with our values of kindness, open communication, optimal discomfort, shared ownership, and freedom - you enjoy building relationships and working with diverse teams.
You have a reliable computer, fast internet, and video-ready setup (Zoom, Slack, ClickUp, Google Drive, Canva, TMetric, LastPass, and more). You can learn new client tools within 1-2 hours.
Why It's Awesome to Join Our Team
1) Work virtually from anywhere! We are remote-first and always will be. While we do work within Eastern Standard Zone business hours (typically 10am-6pm EST), there's a lot of flexibility for how you approach and complete your work each day!
2) You'll work with extraordinary people. Everyone on our team has unique superpowers that are well honed in different areas. If you like working with organized, passionate, responsible, communicative, talented, accountable, creative, generous, fun, and ambitious people… that's us.
3) We are ALL about mentorship! We mentor clients, everyone gets mentorship, and we mentor each other. We have mentorship cohorts, internal team trainings, co-working, and a constantly growing resource library.
4) We care about people, empowerment, inclusion, wellbeing, and we implement this in our client services and internal team. If that's appealing to you - and you care too - you'll be able to have a direct meaningful impact!
5) We have a high bar for excellence, execution, efficiency, results, and integrity. If you love to roll up your sleeves and be dedicated to detail-oriented, efficient quality, you'll succeed here fast.
Magical Teams is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We highly encourage candidates who are LGBTQIA2S+, BIPOC, neurodiverse, disabled, from rural areas, and other communities.
Important: We take the time to read each and every application submitted. We request thoughtful responses to the application questions in order to be considered for proceeding forward in our process.
People Operations Specialist
Operations associate job in Bethesda, MD
The People Operations Specialist is a vital partner in managing the employee lifecycle, from onboarding to offboarding. This role is responsible for ensuring a seamless, compliant, and positive experience for all employees throughout their journey. The ideal candidate is a highly organized, detail-oriented, and proactive individual with exceptional communication skills and a deep commitment to supporting a positive and effective work environment. This hybrid position is based at our Bethesda, MD headquarters office .
Responsibilities
Onboarding & New Hire Support:
Interview & Offer Coordination: Collaborate with the Talent Acquisition team to schedule interviews, prepare offer letters, and coordinate background checks and reference checks.
New Hire Onboarding: Conduct virtual and in-person new hire orientations and serve as the main point of contact for new employees. Ensure all new hire paperwork, including I-9 documentation, is completed accurately and on time.
System Administration: Partner with the HR team to create new electronic employee files and ensure all new hire data is accurately entered into ADP WorkforceNow.
Employee Changes & Records Management:
Employee Data Management: Process all employee changes, including promotions, transfers, and title changes, ensuring data is accurate and up-to-date in the HRIS.
Documentation & Audits: Maintain and audit employee personnel files to ensure compliance with company policies and legal requirements.
Reporting: Generate and analyze reports related to employee data, turnover, and other key HR metrics.
Offboarding & Separation:
Exit Process Management: Coordinate and manage the employee offboarding process, including scheduling exit interviews, processing final pay, and ensuring the timely return of company property.
Separation Documentation: Prepare and process all separation-related paperwork, including benefit information.
Communication: Communicate effectively with departing employees and internal departments to ensure a smooth and respectful transition.
Qualifications
Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent work experience).
4+ years of experience as an HR Coordinator, HR Specialist, or in a similar role.
Proven experience managing the employee lifecycle, including onboarding and offboarding processes.
Experience with HRIS platforms, specifically ADP WorkforceNow, is strongly preferred.
Demonstrated ability to effectively manage multiple tasks, prioritize projects, and meet deadlines.
Excellent written and verbal communication skills.
Ability to maintain confidentiality and handle sensitive information with discretion.
Experience in coordinating interviews and assessments for multiple roles.
Familiarity with applicant tracking systems (ATS) and recruitment software preferred.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
The compensation package for this full-time position includes a base salary range of $65,000 - $75,000. Individual compensation packages are based on job-related skills, experience, qualifications, work location, training, and market conditions. In addition to cash compensation (base salary and, where applicable, incentive or overtime pay), Brivonians enjoy a robust benefits and perks package tailored to their work location. Learn more at ****************************
About Us
Brivo Systems LLC created the cloud-based access control and smart spaces technology category over 20 years ago and remains the global leader serving commercial real estate, multifamily residential, and large distributed enterprises. The company's comprehensive product ecosystem and open API provide businesses with powerful digital tools to increase security automation, elevate employee and tenant experience, and improve the safety of all people and assets in the built environment. Brivo's building access platform is now the digital foundation for the world's largest collection of customer facilities, protecting over 600 million square feet across 60+ countries. Brivo is privately held and headquartered in Bethesda, Maryland, USA. Learn more at **************
Brivo is an Equal Opportunity/Affirmative Action Employer committed to providing an inclusive work environment. If you require reasonable accommodations during the application or interview process, please contact **************.
Auto-ApplyCMS Operations Specialist II
Operations associate job in Chevy Chase, MD
Job Description
The CMS Operations Specialist (II) will manage activities related to the Central Management System (CMS) and other software, including Tracklogs, hosted in the Web Operations Center (WOC).
is contingent upon contract award*
Primary Duties:
Serve as the liaison between the WOC and the RFIMS host facility's client network to assure secure and reliable connections between the CMS subsystem, in accordance with the applicable Interface Control Documents (ICD) and Service Level Agreements (SLA) for the RFIMS field sites' host facility client networks.
Monitor the operational health and status of the CMS subsystem, IFSS, and ancillary equipment to ensure they are operationally available and fully functional.
Monitor and report radio interference, follow procedures for reporting to Federal and Partner stakeholders, perform diagnostic tests of system, and follow escalation procedures when problems cannot be resolved.
Required Education/Experience/Skills:
Bachelor's Degree from an accredited college or university in Information Technology, Computer Science, or a related field.
At least 5-10 years of relevant experience in IT Security.
Familiarity with cloud operations
Applicants selected will be subject to a government background investigation and may need to meet eligibility requirements.
Compensation
At GST, we celebrate your contributions. We will provide you with opportunities and choices and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care for full-time employees working 30-plus hours per week. Our recognition awards program acknowledges employees for exceptional performance.
Salary at GST is determined by various factors, including but not limited to location, the individual's combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $144,000 to $165,000.00 (annualized USD). The estimate displayed represents the typical salary range or this position and is just one component of the GST total compensation package for employees.
Identity Statement
As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Work Definitions: If this position is listed as remote or hybrid, you'll periodically work from a company or client site facility.
If this position is listed as onsite, you'll work at the client site - in person, or as needed for the specific role.
Please note, effective 5/7/2025, that as part of the onboarding process for this position, individuals undergoing identity verification for new PIV card issuance, must present a REAL ID compliant form of identification or an equivalent acceptable form.
GST is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class.
GST provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Aerial Operations Specialist
Operations associate job in Sterling, VA
Tree Climber
What We Offer·
Compensation: Competitive pay based on experience, skill level, and responsibilities
Benefits: Health and dental insurance, paid time off, 401(k) Savings Plan, and Flexible Spending Plan
Time Off: Time off to support your work/life balance
Career Growth & Development: Extensive training, continuing education, and opportunities to grow your career in arboriculture
Team & Collaborative Environment: Work with some of the best trained and equipped professionals in the industry, with a focus on safety, quality, and teamwork
Position Summary
As a Tree Climber on our General Tree Care Team, you'll play a vital role in maintaining and preserving the health of our clients' landscapes. A typical day may include:
• Climbing and pruning large shade trees and ornamentals using proper practices
• Performing removals, cable bracing, and other tree care techniques
• Safely operating chainsaws, equipment, and aerial lifts (bucket trucks)
• Working as part of a team to deliver high-quality service to clients
• Applying industry safety standards in all aspects of tree care
This role offers the opportunity to work outdoors, visit beautiful properties in your community, and apply your climbing expertise to protect and enhance landscapes.
About You
You are safety-focused, skilled in climbing, and eager to build your career in tree care. You bring:
• Experience with proper pruning practices for large shade trees and ornamentals
• Ability to identify native and introduced tree/shrub species and their characteristics
• Ability to climb without spurs
• Knowledge of tree care safety standards
• Hands-on experience with chainsaws and related equipment
• Experience operating aerial lifts (bucket truck)
• A valid U.S. driver's license (CDL a plus)
• Authorization to lawfully work in the U.S.
About SavATree
SavATree was founded 45 years ago with a mission to preserve trees threatened by the gypsy moth epidemic. Since then, we've grown into a nationwide leader in tree, shrub, and lawn care services. Unlike companies that focus on removal, our work is rooted in preservation and care.
We are a values-driven organization built on teamwork, integrity, respect, and a relentless commitment to making a positive impact. When you join us, you'll find a collaborative, competitive, and caring environment where your contributions matter. As we like to say:
When you work here, you thrive here.
Physical Requirements
This role requires the ability to climb, work at heights, and safely lift and/or move up to fifty (50) pounds while performing tree care tasks.
Equal Opportunity
SavATree is an Equal Opportunity Employer and a Drug-Free Workplace. We are committed to creating a diverse environment where all employees feel valued and respected.
Administrative Operations Specialist, Radiation Oncology
Operations associate job in Arlington, VA
Job Description
Qualifications
Purpose & Scope:
Under general supervision, manages all front desk operations and administrative tasks within the Radiation Oncology Department. Responsibilities include overseeing patient communications, coordinating scheduling for consultations and procedures, and facilitating patient check-ins utilizing EMR systems (Epic and Aria). Ensures accurate insurance verification, authorization processing, and appeals management. Prepares clinic materials, organizes chart reviews, and collaborates with the Cancer Resource Center to enhance patient support services. Additional duties include referral management, discharge tracking, medical records coordination, and administrative support for leadership, inventory oversight, and optimization of billing and authorization workflows. Serves as a liaison for professional and facility billing, delivering high-quality patient service through effective communication and operational excellence.
Education:
High school diploma or equivalent is preferred.
Experience:
Three years of medical office experience is preferred, with a focus on Oncology being highly desirable.
Certification/Licensure:
None.
Warehouse Operations Specialist
Operations associate job in Rockville, MD
Job DescriptionSalary: TBD
The Warehouse Specialist supports Material handling, control and inventory control job duties below.
Key Responsibilities
Material Control (Material Specialist)
Responsibilities
Receive in raw materials
Label materials
Inspect materials
Sample materials
Store materials
Solve day to day issues with relevant stakeholders
Create, run, and review reports
On call support
SOP writing
Spec writing
Material Handlers II/III
Responsibilities
Pick material
Goods dispatch
Prep for transport
Run expiry report and discard expired materials
Unload trucks
Load trucks
Cycle counts atwarehouse
Monthly freezer inspection and frost removal
Assist with shipping materials
On call support
SOP writing
Transports samples to FMC as needed
Operate forklifts
Need CDL license
Inventory Control
Responsibilities
Master spec writing
Create Transfer orders
Pulling expired materials from Manufacturing
SOP writing
Managing storage of DS
Prep DS for shipment
SAP troubleshooting support
Maintaining local storage areas
Cycle counts
Monthly freezer inspection and frost removal
On call support
All functions will be using SAP as part of their day-to-day work.
Requirements
High school education
Demonstrated ability to work collaboratively with cross-functional teams.
Excellent documentation and organizational skills.
Attention to detail and problem-solving mindset.
Strong verbal and written communication skills.
Preferred
Forklift driving experience.
CDL license
Experience with material management systems (e.g., SAP, LIMS).
Account Operations Outside Specialist II (Manheim)
Operations associate job in Elkridge, MD
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Account Operations Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation
Hourly base pay rate is $21.54 - $32.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Job Responsibilities:
* Perform various clerical and administrative duties relating to vehicle recon fulfillment.
* Receive in bound vehicle and registration information from customers requesting reconditioning services for their units.
* Perform data entry and verify customer vehicle information is accurately recorded in the system and that vehicles are properly tagged with a work order.
* Evaluate reconditioning needs and provide timely and accurate quotes.
* Perform walk around of the units and evaluate cosmetic reconditioning needed.
* Estimate cost for cosmetic repairs and discuss with customer to gain approval. Record the outcome in the appropriate tools.
* Coordinate with the reconditioning shop areas for vehicle repairs and post charges to appropriate account in a timely manner.
* Create and maintain charges associated with reconditioning fees related to these accounts.
* Perform a check for recalls on all units and note the results in the appropriate tool.
* Work with P&P and Accounting staff to ensure payment for billings or accounts receivable are received timely and posted as well as contact customers for reconciliation of discrepancies, when required.
* Build deep service relationships with customers.
* Manage customer's expectations of recon fulfillment activities through proactive communications.
* Respond to customer inquiries relating to assigned customer vehicles, provide quality service, and assist in resolving problems.
* Be knowledgeable of customer account agreements, vehicle files, verification of title information, records of the completion of reconditioning work, and other required information.
* Enter all pertinent information into AS400 and other tools for approved work requested by customer.
* Utilize the AS400/VCF systems to monitor and track vehicle repairs.
* Communicate and schedule repairs/enhancements with Recon Shop management.
* Monitor vehicle through reconditioning fulfillment process to ensure timeline commitment is met.
* Review completed work ensuring customer quality standards are achieved and/or exceeded.
* Soft sell additional services to dealers upon delivery of existing work.
* Follow up with customer to confirm completion and satisfaction.
* Work with finance/local management to ensure customers are charged and A/R is timely collected.
* Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.
* Perform other duties as assigned by management
Minimum Qualifications:
* High School Diploma/GED and 3 years' experience in a related field. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field.
* Safe drivers needed; valid driver's license required.
* Prior experience vehicle reconditioning and or general auto body knowledge required.
* Self-starter with ability to work with minimal supervision.
* Ability to handle multiple tasks simultaneously.
* Team-based interpersonal skills.
* Excellent verbal and written skills.
* Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes to meet business requirements.
Work Environment:
* Exposure to outdoor elements, including extreme heat and cold.
* Moderate noise level.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyAccount Operations Outside Specialist II (Manheim)
Operations associate job in Elkridge, MD
Company
Cox Automotive - USA
Job Family Group
Vehicle Operations
Job Profile
Account Operations Specialist II
Management Level
Individual Contributor
Flexible Work Option
No remote option; must work at a specified Cox location
Travel %
No
Work Shift
Day
Compensation
Hourly base pay rate is $21.54 - $32.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Job Responsibilities:
Perform various clerical and administrative duties relating to vehicle recon fulfillment.
Receive in bound vehicle and registration information from customers requesting reconditioning services for their units.
Perform data entry and verify customer vehicle information is accurately recorded in the system and that vehicles are properly tagged with a work order.
Evaluate reconditioning needs and provide timely and accurate quotes.
Perform walk around of the units and evaluate cosmetic reconditioning needed.
Estimate cost for cosmetic repairs and discuss with customer to gain approval. Record the outcome in the appropriate tools.
Coordinate with the reconditioning shop areas for vehicle repairs and post charges to appropriate account in a timely manner.
Create and maintain charges associated with reconditioning fees related to these accounts.
Perform a check for recalls on all units and note the results in the appropriate tool.
Work with P&P and Accounting staff to ensure payment for billings or accounts receivable are received timely and posted as well as contact customers for reconciliation of discrepancies, when required.
Build deep service relationships with customers.
Manage customer's expectations of recon fulfillment activities through proactive communications.
Respond to customer inquiries relating to assigned customer vehicles, provide quality service, and assist in resolving problems.
Be knowledgeable of customer account agreements, vehicle files, verification of title information, records of the completion of reconditioning work, and other required information.
Enter all pertinent information into AS400 and other tools for approved work requested by customer.
Utilize the AS400/VCF systems to monitor and track vehicle repairs.
Communicate and schedule repairs/enhancements with Recon Shop management.
Monitor vehicle through reconditioning fulfillment process to ensure timeline commitment is met.
Review completed work ensuring customer quality standards are achieved and/or exceeded.
Soft sell additional services to dealers upon delivery of existing work.
Follow up with customer to confirm completion and satisfaction.
Work with finance/local management to ensure customers are charged and A/R is timely collected.
Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.
Perform other duties as assigned by management
Minimum Qualifications:
High School Diploma/GED and 3 years' experience in a related field. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field.
Safe drivers needed; valid driver's license required.
Prior experience vehicle reconditioning and or general auto body knowledge required.
Self-starter with ability to work with minimal supervision.
Ability to handle multiple tasks simultaneously.
Team-based interpersonal skills.
Excellent verbal and written skills.
Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes to meet business requirements.
Work Environment:
Exposure to outdoor elements, including extreme heat and cold.
Moderate noise level.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyOperations Specialist
Operations associate job in Columbia, MD
We are seeking a detail-oriented and proactive Operation Specialist to join our dynamic team. The ideal candidate will play a crucial role in ensuring the smooth operation of our office, providing excellent support to both staff and clients. This position requires strong organizational skills, effective communication, and the ability to manage multiple tasks efficiently. A background in office management or supervision is preferred, along with proficiency in phone systems and etiquette.
Responsibilities
Manage the daily office operations, including scheduling appointments and managing calendars.
Provide administrative support to various departments as needed, ensuring all tasks are completed accurately and on time.
Supervise and mange office staff and ensure all shifts are covered.
Maintain organized records and files, both electronic and physical, to facilitate easy access to information.
Act as a liaison between clients and staff, addressing any concerns or questions promptly.
Support the CSR team with clerical duties, including patient check-ins and appointment confirmations.
Utilize computerized systems for data entry and management of office documents.
Collaborate with team members to improve operational efficiency and enhance client satisfaction.
Conduct staff meetings and and general morning huddles
Attend all monthly supervisors training and meetings
Requirements
Proven experience in an office management or supervisor role is highly desirable.
Strong organizational skills with the ability to prioritize tasks effectively.
Proficiency in using phone systems and maintaining professional phone etiquette.
Bilingual candidates are encouraged to apply, as this will enhance communication with diverse clients.
Familiarity with clerical duties related to behavioral health is a plus.
Excellent typing skills and proficiency in computer applications are essential for this role.
A positive attitude, strong work ethic, and the ability to work collaboratively within a team environment are key attributes we seek in our ideal candidate.
Join us as an Operation Specialist where you can contribute to our mission of delivering exceptional service while growing your career in a supportive environment!
Job Type: Full-time
Pay: $24.05 - $26.76 per hour
Expected hours: 40 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Vision insurance
Schedule:
8 hour shift
Day shift
Education:
Associate (Preferred)
Experience:
office supervisor: 3 years (Required)
Ability to Commute:
Columbia, MD 21046 (Required)
Ability to Relocate:
Columbia, MD 21046: Relocate before starting work (Required)
Work Location: In person
Salary Description $24.05-$26.76 per hour