Operations associate jobs in Kennesaw, GA - 309 jobs
All
Operations Associate
Operations Specialist
Customer Operations Specialist
Customer Operations Lead Specialist
Sita 4.8
Operations associate job in Atlanta, GA
WELCOME TO SITA
At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.
You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work by our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.
Are you ready to love your job?
The adventure begins right here, with you, at SITA.
ABOUT THE ROLE & TEAM
A Senior Customer Operations Specialist proactively manages the performance of the customer contract post-delivery by defining and executing a customer operation success plan.
Being part of the customer-facing account team, the role of the Senior Customer Operations Specialist is to support with all aspects related to the performance of the services towards delivering customer commitments, doing proactive performance analysis, providing insights into customer operations and ensuring customer satisfaction.
WHAT YOU WILL DO
Working hand in hand with the customer facing account team to oversee the delivery and technical performance of services.
Perform regular customer service reviews and support the customer account team in the executive reviews and plans.
Develop customer intimacy, build knowledge of the customer and ensure this knowledge is shared and kept updated for all back-office functions.
Maintain a deep understanding of the company's products and services to provide accurate support.
Stay updated on product updates, features, and common issues to assist customers effectively, and ensure customers are kept at the latest level of release
Identify and manage customer change requests.
Identify and escalate technical issues requiring higher-level support or specialized teams
Follow up with customers to ensure their issues are resolved and satisfaction is achieved
Collaborate with other departments to resolve customer issues and share feedback with the customer-facing team
Strive to deliver exceptional customer service, ensuring a positive experience for every interaction
Supervise and manage the change management and problem management processes
Qualifications
WHO YOU ARE
A bachelor's degree in a relevant field such as Business Administration, Information Technology, Customer Service Management, or another related discipline.
4-7 years' experience in working in B2B customer-facing roles related to technology services.
Experience in working in ITIL-based Service Management with Exposure to incident, change and problem management processes.
Experience in timely coordination and collaboration across multiple departments and managing stakeholder communications including presentation skills.
Hands-on experience with CRM systems and familiarity with ticketing systems.
Customer focused mindset with solid skills in conflict management, critical thinking and adaptability with the changing circumstances.
Good command of English language skills.
Experience in performing data analysis is a definite advantage.
Experience with technology services for the aviation industry is a plus.
WHAT WE OFFER
We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.
Flex Week: Work from home up to 2 days/week (depending on your customers' needs)
Flex Day: Make your workday suit your life and plans.
Flex-Location: Take up to 30 days a year to work from any location in the world.
Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of well-being needs.
Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!
Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.
"Equal Employment Opportunity Employer / Veterans / Disabled. SITA is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard of race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
If you have a disability and you believe you need a reasonable accommodation, please email
. This Talent Acquisition Consultant will assist disabled job seekers whose disability prevents them from being able to apply online."
Pay Transparency Nondiscrimination Provision
$60k-100k yearly est. 3d ago
Looking for a job?
Let Zippia find it for you.
Operations Specialist
Aon 4.7
Operations associate job in Alpharetta, GA
Aon is looking for an Operations Specialist
As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Aon's Affinity business group within Aon Risk Solutions, in Alpharetta, GA.
Aon is in the business of better decisions:
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
Job Responsibilities
Performs daily quality audits for Analysts as required as it pertains to benefit adjudication, customer care 2
nd
tier resolution, outbound calls, on-line chat and email, all while ensuring to meet specific client SLAs/SOPs.
Conducts audits and identifies coaching opportunities; provides feedback to the Analysts.
Responsible for documenting and filing all coaching documentation and emails in a timely basis as outlined in SOPs.
Communicate with the management team about Analysts who are not meeting standards.
Perform surveillance of day-to-day customer transactions/processes. Identify opportunities to enhance the customer or colleague experience through surveilling customer interactions and business transactions for process issues. Provide recommendations for policy and procedure changes that may enhance service productivity or the customer experience.
Leads in the preparation of performance reporting to deliver in the monthly (or as assigned by client management) review calls with assigned clients. Leads in the preparation of performance reporting to deliver in the meetings.
Identify performance trends and patterns and make appropriate training recommendations as well as recommendations for policy and procedure changes that may enhance service productivity.
Leads in the annual audits with clients. Ensures all documentation of audits and coaching as required by assigned clients is completed on an on-going basis.
You bring knowledge and expertise
Required Experience
2 + years of quality assurance experience, preferably in a contact center or insurance environment
Possesses good working knowledge of adult learning styles, theories, and methods
Excellent verbal and written communications skills
Must be comfortable with technology and able to fully utilize PC office products such as Word, Excel, Power Point, and Outlook
Ability to work independently and meet deadlines with strong organizational, analytical, and problem-solving skills while fostering an environment of open communication and teamwork
Desired Experience
Bilingual in Spanish
Education:
BS/BA degree preferred
How we support our colleagues:
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
The salary range for this position (intended for U.S. applicants) is $60,000 to $70,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location.
This position is eligible to participate in one of Aon's annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.
Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.
#LI-AM4
2567469
$60k-70k yearly 4d ago
Lead Dining Operations Associate - Stingers
Kennesaw State University 4.3
Operations associate job in Kennesaw, GA
About Us Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!
Location
Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.
Job Summary
Assists supervisors and managers with daily tasks for the designated location. Assists with daily operational and service needs, task delegation for the team, customer service needs, food, sanitation and health safety compliance and developing employees.
Responsibilities
KEY RESPONSIBILITIES:
1. Assists supervisor with oversight of assigned staff along with execution and monitoring of work
2. Trains assigned employees according to established policies and procedures
3. Ensures all employees are aware and trained in brand, unit or station standards
4. Assists the location supervisor to include opening and closing procedures
5. Assists with maintaining and taking inventory and orders supplies as needed that comply with brand and/or station standards, health code and regulations
6. Responsible for oversight of position and break rotations
7. Ensures compliance with all food and health related safety codes and regulations
8. Ensures cleanliness of building, location and/or station.
9. Cross-trained of all areas in the given location or building and able to support where needed
10. May serve food from assigned station, location, and/or as assigned
Required Qualifications
Educational Requirements
High School diploma or equivalent
Required Experience
One (1) year of dining related experience
Preferred Qualifications
Additional Preferred Qualifications
ServSafe Food Handler Certification
Preferred Experience
Previous lead or supervisor experience in a retail, food service or restaurant location
An undergraduate or advanced degree from an accredited institution of higher education in a related field
Proposed Salary
The salary range for this position is $16.00 to $17.50 based on relevant experience. Comprehensive benefits to include Medical, Dental, Vision, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options, and much more! Visit hr.kennesaw.edu/benefits
Knowledge, Skills, & Abilities
ABILITIES
Able to maintain a neat and professional appearance
Able to handle multiple tasks or projects at one time meeting assigned deadlines
KNOWLEDGE
Knowledge of food service terminology
Knowledge of cleaning and sanitation regulations and food handling procedures
SKILLS
Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
Basic computer skills for applications and programs associated with the position (i.e., Microsoft Office suite)
Strong attention to detail and follow up skills
Strong customer service skills and phone and e-mail etiquette
USG Core Values
The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at **************************************************************************
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at ************************************************
Equal Employment Opportunity
Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.
For additional information or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, ****************.
Other Information
This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel.
Background Check
* Standard Enhanced
Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.
All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.
*****************************************************************************************
$16-17.5 hourly Easy Apply 25d ago
Field Operations Associate
Verifone 4.8
Operations associate job in Atlanta, GA
Why Verifone
For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide.
Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it's developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success.
What's Exciting About the Role
The Field OperationsAssociate is an integral role that provides technical expertise and support for secure key management, including server maintenance and monthly backup processes. This person will load software onto payment devices in our deployment facility to support operational deadlines. The Field OperationsAssociate will also address technical inquiries while collaborating with internal teams and customers to ensure successful product implementation and satisfaction.
Essential Duties and Responsibilities
Maintain technical knowledge regarding existing and new product deployment functionality.
Respond to inquiries relative to the technical aspects of the solution.
Validate requirements and business needs collected by technical sales analysts and engineers.
Maintain servers in the secure room and perform monthly backups.
Requirements
Bachelor's Degree in Management Information Systems, Computer Science, or related field OR at least 2 years of experience in a technical services environment.
Experience using Microsoft Office tools.
Experience with server maintenance and backup procedures.
Familiarity with secure key management practices and compliance standards.
Understanding of software loading processes for payment devices.
Preferred Skills and Abilities
Strong verbal and communication skills.
Ability to collaborate with customers, sales, and technical resource personnel in a professional manner.
Able to analyze and resolve moderately complex technical problems.
Experience working in a multi-functional environment.
Understanding of customer environment, payment industry, and Verifone products and solutions
Ability to work autonomously with little supervision.
Our Commitment
Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
$67k-93k yearly est. Auto-Apply 3d ago
Part Time Associate Operations
Saks Fifth Avenue 4.1
Operations associate job in Atlanta, GA
Discover how we lead the market as the premier luxury-value destination by experiencing our assortment of brands and learning about the quality of our products alongside a team of proud innovators within the retail landscape. We are seeking a motivated and creative OperationsAssociate to oversee merchandise displays and store layout. Get to know some of our most coveted brands by executing eye-catching and attractive merchandise presentations. Encourage sales and provide the perfect setting for a memorable shopping experience. Create unique displays to bring attention to sale items, new merchandise, or exclusive designs in our store and monitor inventory to ensure sufficient stock. Own the back-of-house execution while assisting in maintaining a clean and organized selling floor and stockroom. Engage in driving brand awareness to our clients and creating a mood within our physical space. If you are up for the challenge, then this opportunity is right for you! Who Are You: Diligent individual who loves to enhance the customer experience by executing flawless merchandise flow and presentation Passionate and enthusiastic fashion expert with an outstanding work ethic Natural problem-solver who contributes to a collaborative work environment that encourages creative thinking and innovation Achieves results through teamwork by using strong interpersonal skills Expert communicator with the special ability to build strong internal and external relationships Adaptable to changes and can be relied upon to consistently deliver exceptional results You establish positive interpersonal relationships and can get cooperation even in the most challenging situations You Also Have: High school diploma or equivalent Experience executing warehouse duties within a retail, customer service, or sales environment Proven time management skills and comfortable managing multiple projects with shifting priorities Thorough knowledge of the fashion industry and a passion for sharing your expertise Ability to act promptly in routine situations and see a clear plan of action to a positive result in the customer's eyes Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers Ability to work effectively using inventory management systems Flexibility to work evenings, weekends and public holidays As The OperationsAssociate, You Will: Maintain high performance truck check-in standards by expediting the receiving and processing of all merchandise Deliver merchandise to departments according to visual directives and replenish product as needed Participate in the ongoing maintenance of the selling floor and fitting rooms, including re-sizing of fixtures, putting go-backs away, executing markdowns, and signing fixtures and windows where needed according to company standards Maintain proper display of merchandise in the store, ensuring they comply with brand standards Expedite merchandise transfers, customer sends, and Return To Vendors with urgency Maintain cleanliness and organization of the back-of-house areas and ensure all duties are completed in a timely manner Respond appropriately to customer questions, inquiries, and needs Assist on the sales floor when required Adhere to Asset Protection control and compliance procedures Efficiently complete tasks or special projects assigned by store leadership Your Life and Career at Saks OFF 5TH: Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers A culture that promotes a flexible work environment Benefits package for all eligible full-time employees (including medical, dental and vision) An amazing employee discount and other exciting perks #OFF5THOperationsAssociate Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application. Saks OFF 5TH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks OFF 5TH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Saks OFF 5TH welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
*The above expected salary range may have some variability based upon factors including, but not limited to, a candidate's overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to speak with our recruitment team regarding your specific salary expectations.
$21k-26k yearly est. Auto-Apply 9d ago
Operations Associate
Maersk 4.7
Operations associate job in Atlanta, GA
About Us:
As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!
If you are seeking to be a part of a family, this is the place for you!
Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.
Landside Operations Execution includes roles that manage and operate landside transport modalities, such as truck or rail transport of cargo/containers.
Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks. Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to experienced individual contributors with robust technical or practical knowledge in specific areas, who have an ability to execute specialized work to support operations.
At the top of this career stream, individuals work independently and apply standards, yet can also make departures from established processes to resolve problems.
A colleague at this level performs work that is based on routines and any new knowledge is generally acquired through short explanations and simple instructions.
Colleagues perform highly specific task or tasks of limited scope and responsibility that have well-defined processes and procedures and readily available instructions.
The job requires little or no prior work experience within the functional area and the colleague is not expected to exercise independent judgment. Works under close supervision.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
$30k-55k yearly est. Auto-Apply 60d+ ago
Part-Time Operations Associate
Riverside Epicenter, LLC
Operations associate job in Austell, GA
Job Description
Event OperationsAssociate
Riverside EpiCenter, Mableton GA
We are seeking a motivated Event OperationsAssociate to join our team! Under the direction of the Operations Manager, this role supports daily venue operations and events by assisting with set-ups, breakdowns, changeovers, and maintaining a clean, safe, and professional environment.
What You'll Do:
Assist with event logistics including room/equipment set-ups, client requests, and property upkeep
Support ADA/OSHA compliance, crowd control, and parking services
Ensure the facility maintains high standards of cleanliness, service, and image
Work collaboratively with management, staff, and vendors to deliver excellent customer service
Participate in walkthroughs, calendar meetings, and create set-up diagrams
Troubleshoot and resolve operational challenges as they arise
What We're Looking For:
Minimum 1 year of experience in event or venue operations
Strong customer service skills (conflict resolution experience preferred)
Knowledge of event best practices, safety regulations, and equipment use
Flexible schedule - ability to work evenings, early mornings, weekends, and holidays as needed
Professional attitude, appearance, and strong interpersonal skills
Ability to lift/move up to 40 lbs and stand for extended periods
Why Join Us?
You'll be part of a dynamic team that brings events to life at the Riverside EpiCenter. If you're detail-oriented, service-minded, and thrive in a fast-paced environment, we'd love to hear from you!
$30k-55k yearly est. 14d ago
Revenue Operations Associate
Versitech/Bold Integrated Payments/Tonic
Operations associate job in Atlanta, GA
At VersiTech, we transcend the traditional boundaries of a tech company. We're innovators at heart, problem-solvers in action, and growth clients in spirit. Our legacy is a commitment to forward-thinking and customer centric solutions, tailored to our partners and merchants within the hospitality industry. In every solution we create and every service we offer, our ethos is clear - technology should not just be advanced but also accessible and user-friendly. We focus on building lasting relationships, deeply understanding the challenges our clients face, and fostering their success every step of the way.
VersiTech's two product lines, BOLD Integrated Payments and Tonic POS Software, are meticulously crafted to meet the dynamic needs of modern businesses. Together, our product lines achieve a full sit-to-stand customer experience for restaurants, bars, nightclubs and others in the hospitality space.
Who We Are
We run on a rapidly growing and widely accepted business operating philosophy called, “EOS” (Entrepreneurial Operating System). In learning to utilize EOS, you will have the ability to drive growth and be an empowered decision maker, something that you can't get in large, slow-moving organizations.
We strive to live our values every day and, in every way, and are looking for others who feel the same way:
We are ALL IN: committing wholeheartedly to a single vision and focused to achieve success for ALL involved - our employees, our clients, our vendors, our communities.
We are HUMAN: grounded in accountability, genuineness, and the strength of our relationships and different perspectives.
We DARE TO BE DIFFERENT: embracing a culture of fun and approachability, prioritizing our clients and team members first.
How You Will Make an Impact:
The Revenue OperationsAssociate (ROA) is a pivotal role dedicated to enhancing client relationships and optimizing the overall client experience. You will be responsible for ensuring client satisfaction and maintaining positive relationships by managing the day-to-day needs of the clients and collaborating with other levels of the Sales and Strategic Growth department, resulting in overall client retention and growth. This means you will work closely with Growth Managers (GM) within your department and with the Client Services department to get the most ideal outcome for the clients. You will report to the Manager of Sales & Revenue Operations who is responsible for proactive engagement and growth with both Bold and Tonic clients, ensuring their needs are met, and supporting them in maximizing their revenue potential. This role requires excellent communication and relationship-building skills.
Performance Metrics (not limited to):
Achieve high client retention rates.
SLA performance according to company standards
Internal cross-departmental feedback and cooperation
Key Day-To-Day Responsibilities (not limited to):
Develop and maintain relationships within client organizations.
Act as a point of contact for assigned and unassigned clients, using creative strategies to address their needs, resolve issues, and ensure satisfaction, in addition to assisting GM's with their assigned portfolio.
Managing and maintaining client data across multiple CRM platforms
Work closely with other departments, such as Client Services, Finance, and Direct Sales to ensure client success
Utilize knowledge of pricing and payment structures to optimize client satisfaction
Facilitate ongoing education for clients to enhance their independence and efficiency, including application processes, underwriting guidelines, and profitability analysis.
Use compounded knowledge to take care of client issues, needs, and goals.
Work closely with fellow team members to help cultivate a professional, fun, and trusting environment.
Oversee ongoing client operations, assisting clients with merchant account onboarding, and ensuring a positive customer experience
Engage in ongoing training to stay up-to-date on sales, business, and industry updates
Qualifications:
Communicate effectively internally and externally with tools provided
Work with urgency- a pace that produces high-quality outcomes
Make well-informed decisions, seeking input from others as needed based on impact & performance
Be proactive and responsive; less reactive
The hours of operation for this role will fall between 8am - 5pm depending on your time zone.
This is a remote role with minimal travel expectations.
You will have a base salary plus eligibility for a quarterly or annual bonus plan.
We stand behind our colleagues and loved ones with benefits and programs that support one another's holistic well-being. That means we prioritize physical, financial, and mental health through each stage of life. VersiTech benefits include:
Flexible vacation policy (with manager approval), plus 7 major holidays
Fully covered Employee-only coverage for medical, dental and vision insurance
401(k) program with available company match
Robust supplemental insurance offerings - life insurance, disability benefit, & even discounts on pet insurance!
Flexible Spending Account (FSA) and Health Savings Account (HSA) availability
Marketplace Care Teams to provide emotional and spiritual support for our employees
Employee Assistance Program, Caregiver Support Program, & an Adoption Assistance Program
Career development and training opportunities
If you are the kind of person that serves with a people-first mentality, leans into a vision that people can get behind, and enjoys being a part of a fast-growing organization, we want to talk with you!
VersiTech, LLC is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Employment eligibility in the U.S. is required as VersiTech, LLC will not pursue visa sponsorship for this position.
Powered by JazzHR
INXJPZIqfZ
$30k-55k yearly est. 25d ago
EXPEDITED SVN-US10-2026-001 Movement Operations Associate (Field Support, Airport)
International Organization for Migration
Operations associate job in Atlanta, GA
'OPEN TO INTERNAL & SEPARATED STAFF ONLY'
Movement OperationsAssociate (Field Support, Airport) Duty Station City: Atlanta, Georgia Duty Station Country: United States of America
Grade & Salary: G5 (USD 5,508.33 Monthly)
Contract Type: Special Short Term
Vacancy Type: Special Vacancy Notice
Initial duration: 6 months
The United States Refugee Admissions Program (USRAP) operates world-wide with a target of providing resettlement opportunities to tens of thousands of refugees each year. IOM's multi-disciplinary staff members provide a range of assistance and support to the USRAP including, but not limited to, case processing, migration health assessments, cultural orientation training, organized transportation and administration of a travel loan and collections program. The Department of Mobility Pathways and Inclusion, specifically the Resettlement and Movement Management (RMM) Unit in the Division of Movement, Resettlement and Labor Pathways (MRLP) at IOM's Headquarters, has the organizational responsibility to provide direction, oversight and guidance to IOM's global support to USRAP.
Under USRAP, the Ports of Entry (POEs) provide critical support and assistance for refugee resettlement to the United States. As part of a Memorandum of Understanding (MOU) between IOM and the US State Department Bureau for Population, Refugees and Migration (PRM), IOM manages POEs at seven international airports in the United States. POEs meet and assist refugees and migrants upon their arrival to the United States, accompanying them through immigration and customs procedures and ensuring they are connected by air and ground transportation to their final destination for handover to assured resettlement agency.
Under the general supervision of the National Operations Coordinator, and the direct supervision of National AssociateOperations Officer, the Operations Focal Point (Field Support, Airport), is responsible for the following duties and responsibilities.
Responsibilities
Responsibilities and Accountabilities
Undertake field support activities in an assigned area or areas primarily at the airport(s) in Atlanta- Georgia , such as meeting and assisting group and individual arrivals of the beneficiaries at the airport, organizing transit and ground transportation, and completing administrative duties to ensure that the movement of beneficiaries under IOM are carried out in a safe, dignified, and humane manner. As required, monitor and guide teams of Movement Operations Assistants in completing field support activities.
Meet the beneficiaries at the arrival gate and physically assist them with all aspects of arrival procedures at the POE airport. Duties include providing custodial care of travel documentation; verifying identities and documentation in the travel bag; assisting with airport formalities, including check-in, luggage formalities, immigration procedures, security screening systems and customs clearance; escorting arriving individuals to ground transportation and individuals with domestic flight connections to their gates; visually confirming flights have departed; ensuring individuals with special needs or equipment receive appropriate support; and, as needed, sending update notifications via IOM proprietary tools and systems. This often requires meeting the beneficiaries at the arrival gate and walking with them through to the baggage claim area; assisting them with collecting check-in luggage at the baggage claim area; and carrying them to the onward transportation check-in point.
Communicate with airlines, CBP and other vendors as needed and resolve issues as they arise in coordination with the supervisor.
Prepare and complete required paperwork in relation to domestic transportation and post-arrival formalities at the POE. Duties include but not limited to: assist with the preparation of flight packages, domestic bookings sheets, lanyards, promissory notes; mail travel packets after CBP processing; and undertake quality assurance checks of POE-relevant data as directed by supervisors; monitor and guide other staff as they undertake administrative duties.
Accompany medical cases requiring immediate assistance to the hospital and remain with them as requested by POE management, ensuring all necessary hospitalization documentation is completed and submitted to the supervisors.
As required, provide assistance at hotels for individuals in transit, particularly the vulnerable people, including for extended periods of up to 12 hours, during overnight periods and exceptionally on weekends; ensuring the needs of the individuals are met throughout their hotel stay. Promptly communicate with hotel representatives and POE supervisors if issues arise.
As required, provide interpretation assistance for arriving migrants, including during their immigration and customs procedures, transfer to a domestic flight or ground transportation, transportation to a hotel or final destination.
As required, certify, update and validate domestic bookings and air tickets information in IOM systems. Undertake quality assurance checks of relevant data and report any discrepancies for coordination with IOM Washington DC; and, as needed, train other staff to efficiently and effectively assist with air ticket validation procedures and quality assurance checks.
Where needed, support provision of training relating to day-to-day operations for new team members to efficiently and effectively perform their duties.
Prepare incident reports, such as lost luggage claims, and lodge them through relevant online system in accordance with the reporting procedures and provide necessary follow up.
Provide regular feedback on work being accomplished to the supervisors and keep them immediately informed of any issues requiring their attention.
Demonstrate a solid understanding of the USRAP, Standard Operating Procedures (SOPs) and IOM proprietary systems and tools, as well as the ability to remain professional, impartial and unbiased during all interactions with beneficiaries and colleagues per the IOM Code of Conduct and instruction on the prevention of sexual exploitation and abuse (PSEA).
Undertake duty travel as needed to participate in POE-related meetings or training sessions, or to escort individuals transiting to their final destination.
Maintain and ensure the confidentiality and integrity of all USRAP-related information by implementing control procedures in line with USRAP standards of conduct and data protection rules. Alert management of any non-compliance to SOPs or codes of conduct by staff members or partners.
Perform such other duties as may be assigned.
* This position entails physical duties including standing, walking, bending, lifting, pushing, and pulling. Candidates must possess the physical capability to fulfil these tasks effectively and safely. The ability to meet these requirements is essential for successful performance in this role.
Qualifications
Required Qualifications and Experience
EDUCATION
University degree in a related field from an accredited academic institution with three years of work experience; or,
Completed secondary education with five years of relevant working experience.
EXPERIENCE
Operational experience at a U.S. POE is required, with a strong understanding of movement workflows and direct coordination with CBP.
Demonstrated knowledge of airline processes and CBP procedures relevant to the arrival and onward movement of IOM-assisted beneficiaries.
Prior Movement Operations, transportation-related and/or management experience are strongly preferred.
Work experience in programs including movement operations component, particularly in resettlement programs.
Experience with guiding and leading junior staff members.
Experience with communicating with beneficiaries.
SKILLS
Computer/software literate with good knowledge of Microsoft Office.
Strong interpersonal and communication skills.
Attention to detail and ability to organize.
Self-motivated, objective-driven and able to use own initiative and work under pressure with minimum supervision.
Team leading skills
Computer/software literate with good knowledge of Microsoft Office.
Strong interpersonal and communication skills.
Attention to detail and ability to organize.
Self-motivated, objective-driven and able to use own initiative and work under pressure with minimum supervision.
Team leading skills
OTHERS
Must meet the badging and security clearance requirements at the respective POE, which includes a background check and fingerprinting as per airport authority regulations.
Must reside in the U.S., with preference given to candidates who meet local or state residency requirements applicable for badging at POE.
Languages
IOM's official languages are English, French, and Spanish.
REQUIRED
For this position, fluency in English is required (oral and written).
IOM's competency framework can be found at this link. Competencies will be assessed during the selection process.
Values - all IOM staff members must abide by and demonstrate these three values:
Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Courage: Demonstrates willingness to take a stand on issues of importance.
Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies - Behavioural indicators (Level 2)
Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
Accountability: Takes ownership for achieving the Organization's priorities and assumes responsibility for own actions and delegated work.
Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Notes
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
National Professional Officers should be nationals of the country of their employment. NPOs perform work at the professional level and the same standards of recruitment qualifications and performance, required for International Professional staff.
Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.
IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.
For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies
$30k-55k yearly est. Auto-Apply 3d ago
Part Time Associate Operations
Saks Off 5TH
Operations associate job in Atlanta, GA
Saks OFF 5TH is the premier luxury off-price destination. In its more than 100 stores in the U.S. and Canada, and online, at SaksOFF5TH.com, the company provides the best names in fashion at an incredible value through its merchandise authority, unparalleled brand access and seamless connection between ecommerce and stores.
What This Position Is All About:
Discover how we lead the market as the premier luxury-value destination by experiencing our assortment of brands and learning about the quality of our products alongside a team of proud innovators within the retail landscape.
We are seeking a motivated and creative OperationsAssociate to oversee merchandise displays and store layout. Get to know some of our most coveted brands by executing eye-catching and attractive merchandise presentations. Encourage sales and provide the perfect setting for a memorable shopping experience. Create unique displays to bring attention to sale items, new merchandise, or exclusive designs in our store and monitor inventory to ensure sufficient stock. Own the back-of-house execution while assisting in maintaining a clean and organized selling floor and stockroom. Engage in driving brand awareness to our clients and creating a mood within our physical space. If you are up for the challenge, then this opportunity is right for you!
Who Are You:
Diligent individual who loves to enhance the customer experience by executing flawless merchandise flow and presentation
Passionate and enthusiastic fashion expert with an outstanding work ethic
Natural problem-solver who contributes to a collaborative work environment that encourages creative thinking and innovation
Achieves results through teamwork by using strong interpersonal skills
Expert communicator with the special ability to build strong internal and external relationships
Adaptable to changes and can be relied upon to consistently deliver exceptional results
You establish positive interpersonal relationships and can get cooperation even in the most challenging situations
You Also Have:
High school diploma or equivalent
Experience executing warehouse duties within a retail, customer service, or sales environment
Proven time management skills and comfortable managing multiple projects with shifting priorities
Thorough knowledge of the fashion industry and a passion for sharing your expertise
Ability to act promptly in routine situations and see a clear plan of action to a positive result in the customer's eyes
Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers
Ability to work effectively using inventory management systems
Flexibility to work evenings, weekends and public holidays
As The OperationsAssociate, You Will:
Maintain high performance truck check-in standards by expediting the receiving and processing of all merchandise
Deliver merchandise to departments according to visual directives and replenish product as needed
Participate in the ongoing maintenance of the selling floor and fitting rooms, including re-sizing of fixtures, putting go-backs away, executing markdowns, and signing fixtures and windows where needed according to company standards
Maintain proper display of merchandise in the store, ensuring they comply with brand standards
Expedite merchandise transfers, customer sends, and Return To Vendors with urgency
Maintain cleanliness and organization of the back-of-house areas and ensure all duties are completed in a timely manner
Respond appropriately to customer questions, inquiries, and needs
Assist on the sales floor when required
Adhere to Asset Protection control and compliance procedures
Efficiently complete tasks or special projects assigned by store leadership
Your Life and Career at Saks OFF 5TH:
Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win
Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers
A culture that promotes a flexible work environment
Benefits package for all eligible full-time employees (including medical, dental and vision)
An amazing employee discount and other exciting perks
#OFF5THOperationsAssociate
Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application.
Saks OFF 5TH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks OFF 5TH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Saks OFF 5TH welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Your Life and Career at Saks OFF 5TH:
Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win
Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers
A culture that promotes a flexible work environment
Benefits package for all eligible full-time employees (including medical, dental and vision)
An amazing employee discount and other exciting perks
Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application.
We believe that our differences not only make us stronger, but also guide our evolution and future growth. All associates are expected to create an inclusive environment free from harassment, discrimination, and bullying.Together, we celebrate, advocate for, and learn from our colleagues, customers and communities to create the best environment to shop and work for all.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$30k-55k yearly est. Auto-Apply 60d+ ago
Marketing Operations Associate (Graduate Program)
Geekplus America Inc.
Operations associate job in Atlanta, GA
As aMarketing OperationsAssociate, youll drive behind-the-scenes execution for regional marketing campaigns, with a focus onevents, marketing automation, and sales and partner support. This graduate role includes a 3-month rotation in Sales Operations or Product to broaden your commercial and technical skills. This position is on-site, but will consider qualifications for hybrid/remote.
Core Responsibilities:
Event & Trade Show Support
Coordinate pre/post-event campaigns via marketing automation, including qualifying leads and lead tracking.
Develop Landing Pages for individual tradeshow marketing (via Hubspot)
Marketing Automation
Gather information and develop content for a monthly Newsletter to a targeted list
Create marketing automation campaigns to nurture marketing leads (MLs) into sales leads (SLs)
Utilize ZoomInfo to develop targeted groups to drive lead generation via marketing automation.
Sales Enablement
Support Sales with lead qualification
Manage channel partner marketing initiatives including, but not limited to:
Webinar support
Tradeshow support
Marketing collateral distribution
Social media posting
Content & Digital Support
Assist with social media (LinkedIn) scheduling and localized content adaptation (outside of partner marketing)
Cross-Functional Rotation
3-month placement in Sales Operations(reporting, tools) or Product(messaging, research).
Qualifications:
Bachelors degree in Marketing, Business, or a related field.
Highly organized with strong attention to detail (event/logistics experience a plus).
MarTech-savvycomfortable with Hubspot, ZoomInfo, LinkedIn, CRM tools, etc.
Collaborative mindsetable to work with Sales, Product, and global teams.
Tech/robotics interestcurious about translating technical features into customer value.
Communication skillsability to communicate with both external clients and partners, as well as internal cross-functional teams.
Bonus: Familiarity with AI tools, and design/video editing basics.
$30k-55k yearly est. 28d ago
Operations Associate
Heritage Werks, Inc.
Operations associate job in Duluth, GA
Job Description
Location: Duluth & Suwanee, GA (Onsite, Full-Time)
Who We Are
At Heritage Werks, we believe every story deserves to be preserved and shared. We partner with leading brands, sports teams, and organizations to safeguard priceless materials and bring them to life in ways that inspire connection. We preserve history, we preserve generations' legacy, and we preserve our clients' most valuable collections with care and purpose. Our work is about honoring the past while making it meaningful for today and relevant for the future-helping people and organizations celebrate where they've been and envision where they are going.
What You'll Do
As an OperationsAssociate, you will support the day-to-day operational needs of Heritage Werks by distributing supplies, maintaining building systems, and responding to on-call emergencies as they arise. You'll also play an important role in ensuring the safe movement and storage of archival materials across our corporate headquarters and satellite facilities.
In this role, you will report directly to the Director of Facilities and Supply Chain and work closely with the operations team to keep facilities running smoothly and securely. This is a full-time position that requires flexibility, including the ability to travel as needed and work an unconventional schedule when required.
You will:
Facilities Maintenance
Monitor environmental sensor uploads providing summary reporting on a weekly basis to the Director of Facilities and Supply Chain highlighting deviations outside of accepted norms and identifying potential causes and solutions.
Place all heavy machinery and equipment on a maintenance schedule ensuring that prior to and after all use equipment is inspected and in good working order. Respond to and provide solutions for equipment issues.
Act as a vendor escort for building repairs reporting resolution of issues or solution options to the Director of Facilities and Supply Chain.
Utilize heavy machinery to meet operational requirements.
Act as a heavy machinery instructor/licenser.
Physical Security
Serve as first responder and holiday on call support staff.
Assist the Director of Facilities and Supply Chain in maintaining opening and closing standard operating procedures and ensuring all security measures are properly implemented.
Disaster Preparedness & Risk Management
Maintain accountability and proper stores of Disaster Preparedness Kit (DPK) supplies.
Assist the Director of Facilities and Supply Chain with Risk Management Program by implementing mitigation measures and conducting inspections.
Act as a warehouse safety lead, enforcing safety policies and ensuring regulatory and company protocol compliance.
Vault
Maintain up to date vault maps differentiated by storage type for each Heritage Werks facility including a written monthly report summarizing collection movement and collection LF counts to the Director of Facilities and Supply Chain.
Proactively manage the archival vault space providing archival project managers with the locations for material movement.
Assist within the vaults to maximize shelving space and forecast collection locations for new projects.
Assist with planning and oversight of shelving expansion as required.
Verify collection linear footage counts to support Client Services during renewal season.
Asset Transportation
Plan and conduct new client content relocation operations including pre-pack assessments, quote approvals, onsite pack operations, post-pack budget reconciliations and after-action reviews.
During collection returns provide archival project managers with transportation estimates, assist with pack supply ordering, containerization workflow op orders, collection reinstallation, post-relocation budget reconciliation and after-action reviews.
Ensure the safe movement of all client materials between Heritage Werks facilities utilizing proper asset handling protocol, packing materials, and authorized vehicles.
Ensure transportation vehicles are equipped with climate control to maintain appropriate temperature and humidity levels.
Act as lead asset receiver during nonstandard hours.
Operate company vehicles.
Supply Chain Management
Receive supply orders from vendors, check them in, update trackers and distribute them to project managers.
Report supply discrepancies to Director of Facilities and Supply Chain in a timely manner to pursue necessary change orders.
Conduct end of project supply counts through auditory practice.
Requirements
Qualifications
5+ years' experience with vendor management.
5+ years' experience working with supply chain management.
5+ years' experience managing multiple warehouse facilities, collection relocation, heavy machinery, and environmental controls.
Ability to lift and shift up to 40 lbs., and to maneuver within stacks and workspaces required.
Licensed on heavy machinery, with CDL or desire to obtain one preferable.
Demonstrated verbal and written communications skills.
Strong commitment to execution excellence and follow-through and demonstrated exceptional attention to detail while juggling varied responsibilities.
Must demonstrate the highest level of integrity and professionalism to work with sensitive information and materials.
Comfortable working collaboratively with cross-functional teams, internally and with clients
Comfortable engaging with academic and executive colleagues.
Ability to excel in a deadline-oriented, dynamic, fluid environment that values creative problem solving, ownership, and collaborative teamwork.
Experienced with Windows and Mac computer platforms.
COMPETENCIES
Company Orientation
Client Orientation
Listening
Planning and Organizing
Results-Oriented
Problem Analysis
Written Expression
Attention to Detail
Task Completion
Space Forecasting
Supply Tracking and Organization
Cost Estimating for all Logistics and Facility Operations
Multi-Workflow Project Management
Diplomatic, Clear, and Concise Verbal and Written Communication
Deadline Compliance and Time Management
Smartsheet and Excel Proficiency
Managing an Unconventional Work Schedule
Risk Assessment and Management
Benefits
Why Join Heritage Werks?
Collaborative, forward-thinking culture rooted in inclusivity, integrity, and respect
Competitive benefits including:
Health Care (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Paid Time Off & Holidays
Family Leave (Maternity & Paternity)
Short- and Long-Term Disability
Life Insurance (Basic & Voluntary)
Training & Development
Wellness Resources
Equal Opportunity Employer
Heritage Werks is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Heritage Werks is committed to providing veteran employment opportunities to our service men and women.
$30k-56k yearly est. 2d ago
DC Operations Specialist
The Clorox Company 4.6
Operations associate job in Alpharetta, GA
Clorox is the place that's committed to growth - for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities and teammates. Join our team. #CloroxIsThePlace (**************************************************************************** UpdateUrns=urn%3Ali%3Aactivity%3A**********048001024)
**Your role at Clorox:**
The DC Operations Specialist is responsible for ensuring accurate, timely, and efficient order fulfillment across multiple sales channels. The role manages daily order processing, inventory reconciliation, EDI monitoring, exception handling, and cross-functional coordination with Sales, Transportation, Warehouse Operations, and Master Data teams.
This position also supports analytics, reporting, process documentation, and complex project initiatives that require deep understanding of ERP and order management systems. The analyst plays a critical role in maintaining operational continuity, preventing revenue loss due to order errors, and supporting scalable fulfillment processes.
**In this role, you will:**
**Daily Operational Responsibilities**
+ Monitor EDI and system integrations to identify and resolve order failures, transmission errors, and processing delays.
+ Perform daily inventory reconciliation across fulfillment locations and investigate discrepancies.
+ Process orders, cancellations, transfers, kit builds, and other transactional activities within ERP and OMS systems.
+ Support order accuracy through cycle counts, exception cleanup, and cross-functional follow-up with warehouse and transportation partners.
+ Execute routine reconciliation tasks to ensure accuracy of financial, inventory, and sales data.
**Order & Inventory Support**
+ Manage order flow from creation through shipment, coordinating with internal teams to address issues impacting fulfillment.
+ Investigate and resolve inventory variances, stock availability questions, and allocation-related issues.
+ Support new product setup, item extensions, and updates to master data in collaboration with IT, Sales, and Master Data teams.
**Analysis & Reporting**
+ Build and distribute KPIs, performance reporting, and trend analysis to cross-functional stakeholders.
+ Develop dashboards and monitoring tools (Power BI or similar) to support data-driven decision making.
+ Identify inefficiencies in fulfillment processes and propose improvements.
**Documentation & Process Control**
+ Draft, update, and maintain SOPs, process maps, workflow documentation, and training materials.
+ Support continuous improvement initiatives by documenting root causes, corrective actions, and tracking results.
**Cross-Functional Project Work**
+ Lead or support special projects related to forecasting, master data accuracy, order flow optimization, and system enhancements.
+ Troubleshoot ERP and order management issues in partnership with IT, Master Data, and external platforms.
+ Manage shipment tracking processes, ensure accurate carrier information, and support timely delivery updates.
+ Resolve order errors that impact revenue recognition and ensure accurate posting of sales data.
**What we look for:**
+ Bachelor's degree in Supply Chain, Business, Operations, or related field.
+ 4+ years of experience in fulfillment, logistics, supply chain operations, or order management.
+ Strong working knowledge of ERP and OMS systems (SAP S4/ECC preferred).
+ Experience with EDI and system-to-system integrations a plus.
+ Proficiency in Excel and reporting/visualization tools (Power BI).
+ Strong analytical, problem-solving, and troubleshooting skills.
+ Ability to manage high-volume workloads with changing priorities.
+ Strong communication and cross-functional collaboration skills.
+ Experience with eCommerce or retail fulfillment environments.
+ Knowledge of master data processes and item setup workflows.
+ Familiarity with external retail portals or third-party platforms.
+ Experience improving or redesigning operational processes.
+ Detail-oriented and highly organized.
+ Strong ownership mentality with ability to work independently.
+ Continuous improvement mindset.
+ Ability to maintain accuracy under heavy workload.
+ Effective stakeholder management.
**Workplace type:**
Hybrid - 3 days in the office. 2 days WFH
**Our values-based culture connects to our purpose and empowers people to be their best, professionally and personally. We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us. That's why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately able to thrive.** Learn more (********************************************************************************************************* **.**
**[U.S.]Additional Information:**
At Clorox, we champion people to be well and thrive, starting with our own people. To help make this possible, we offer comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates' unique needs. This includes robust health plans, a market-leading 401(k) program with a company match, flexible time off benefits (including half-day summer Fridays depending on location), inclusive fertility/adoption benefits, and more.
We are committed to fair and equitable pay and are transparent with current and future teammates about our full salary ranges. We use broad salary ranges that reflect the competitive market for similar jobs, provide sufficient opportunity for growth as you gain experience and expand responsibilities, while also allowing for differentiation based on performance. Based on the breadth of our ranges, most new hires will start at Clorox in the first half of the applicable range. Your starting pay will depend on job-related factors, including relevant skills, knowledge, experience and location. The applicable salary range for every role in the U.S. is based on your work location and is aligned to one of three zones according to the cost of labor in your area.
-Zone A: $72,400 - $132,500
-Zone B: $66,400 - $121,500
-Zone C: $60,300 - $110,400
All ranges are subject to change in the future. Your recruiter can share more about the specific salary range for your location during the hiring process.
This job is also eligible for participation in Clorox's incentive plans, subject to the terms of the applicable plan documents and policies.
Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times.
To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes.
**Who we are.**
We champion people to be well and thrive every single day. We're proud to be in every corner of homes, schools, and offices-making daily life simpler and easier through our beloved brands. Working with us, you'll join a team of passionate problem solvers and relentless innovators fueled by curiosity, growth, and progress. We relish taking on new, interesting challenges that allow our people to collaborate and thrive at work. And most importantly, we care about each other as multifaceted, whole humans. Join us as we reimagine what's possible and work with purpose to make a difference in the world.
**This is the place where doing the right thing matters.**
Doing the right thing is the compass that guides every decision we make-and we're proud to be globally recognized and awarded for our continuous corporate responsibility efforts. Clorox is a signatory of the United Nations Global Compact and the Ellen MacArthur Foundation's New Plastics Economy Global Commitment. The Clorox Company and its Foundation prioritize giving back to the communities we call home and contribute millions annually in combined cash grants, product donations, and cause-marketing. For more information, visit TheCloroxCompany.com and follow us on social media at @CloroxCo.
**Our commitment to diversity, inclusion, and equal employment opportunity.**
We seek out and celebrate diverse backgrounds and experiences. We're always looking for fresh perspectives, a desire to bring your best, and a nonstop drive to keep growing and learning. Learn more about our Inclusion, Diversity, Equity, and Allyship (IDEA) journey here (*********************************************** .
The Clorox Company and its subsidiaries are an EEO/AA/Minorities/Women/LGBT/Protected Veteran/Disabled employer. Learn more to Know Your Rights (*********************************************************************************************** .
Clorox is committed to providing reasonable accommodations for qualified applicants with disabilities and disabled veterans during the hiring and interview process. If you need assistance or accommodations due to a disability, please contact us at ***************** . Please note: this inbox is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions/application statuses.
The Clorox Company and its subsidiaries are an EEO/AA/ Minorities/Women/LGBT/Protected Veteran/Disabled employer.
$32k-41k yearly est. 31d ago
Part Time-Operations Associate 1:00-5:00PM
Atlanta Unbound Academy
Operations associate job in Atlanta, GA
Why Atlanta Unbound Academy?
AUA will serve as a beacon of academic promise and create a community of students who are the seeds of their ancestor's wildest dreams-authentic, engaged citizens and leaders of their community who achieve beyond expectations and fuel the advancement and glory of their people. Through rigorous, culturally relevant teaching and a creative, nurturing environment, AUA will empower students who achieve intellectually, interpret the world critically, and dream beyond measure. There are lots of ways you can make an impact and we have a team that is all in. You have the privilege to work with incredible students, and there's always someone who's got your back from coaching you through a challenging day to helping you grow professionally and personally. While our environment is urgent, fast-paced and ever-fluctuating, you'll have all the support (and caffeine) you need to feel successful.
Compassion. Courage. Critical Thinking. - We are AUA.
Why You?
The time is now. There is no more urgent and pressing mission than to provide a rigorous and culturally relevant education to students from low-income communities. We hire passionate professionals determined to ensure that 100% of their students succeed. Anything less would be unacceptable. It's fast-paced, tiring, sometimes all-consuming, yet fun and rewarding. We need passionate educators committed to raising the bar of excellence for our children. Educators, who believe in open doors, welcome feedback and aren't afraid to ask for help. An AUA teacher is a self-starter, results-oriented, thinks critically about problems, compassionate and courageous enough to come back each day renewed, with a smile and a sense of humor.
AUA is a great fit for the person who:
enjoys creating from scratch and is excited to create a school
can take a vision and make it reality when few see it.
believes in the value culturally relevant teaching
can remain calm in the midst of pressure, especially in difficult conversations with stakeholders
has a sense of humor, humility, and urgency, with a customer service mindset
believes in doing whatever it takes to meet the goal
has strong project and time management skills; ability to effectively backwards plan, juggle multiple priorities with great attention to detail, and deliver consistent and timely results.
has an unwavering commitment to AUA's mission and willingness to go above and beyond to meet the needs of AUA's students, families, and staff.
The Role
The Part-Time OperationsAssociate is responsible for serving as an additional layer of support for school operations by supporting each department in a way that augments the productivity of each ops team member.
Responsibilities:
Provides excellent customer service resulting in excellent stakeholder experiences
Supporting with after school and late pick up
Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries
Directs visitors by maintaining employee and department directories
Maintains security by following procedures; monitors visitor management system
Manages all calls, telecommunication and PA system
Maintains safe and clean reception area through adherence to office procedures
File school documents as directed
Sort and distribute mail
Make one-to-one parent phone calls as directed
Manage after school care services and late pick-up
Provide general administrative support to school operations and leadership team
REQUIREMENTS
High School Diploma or equivalent (GED)
Experience working in charter school operations preferred
Must be able to to attain a Georgia Professional Standards Commission (PSC) Clearance certificate.
Ability to do physical tasks
COMPENSATION
Atlanta Unbound Academy salary for this role is $18 per hour to not exceed 30 hours a week unless otherwise approved.
Statement of Non-Discrimination:
AUA is committed to a policy of equal treatment for all individuals applying for employment. AUA does not discriminate on the basis of race, color, gender, handicap, age, religion, sexual orientation, or national or ethnic origin.
$18 hourly 60d+ ago
Parcel Operations Specialist
Transportation Insight 4.1
Operations associate job in Atlanta, GA
JOB TITLE: Parcel Operations Specialist JOB PURPOSE The Parcel Operations Specialist supports the implementation and setup of new clients and carriers. Partnering with Implementation, IT and Client Services to effectively gather requirements, test and implement our services according to Service Agreement and Statement of Work. ESSENTIAL DUTIES AND RESPONSIBILITIES
Collaborate with Implementation, IT and Client Services teams to perform setup and implementation of new clients, accounts and carriers within our proprietary systems
Ability to comprehend Service Agreements and Statements of Work
Participate in client facing calls, meeting and emails as a Parcel Subject Matter Expert
Gather, document and implement client's GL Coding rules when necessary
Partner with IT to successfully test and implement client's requirements
Educate client on Transportations Insight's invoicing and reporting
Provide issue resolution, as needed, on reports, invoices and questions from internal or external teams
Provide training and process documentation as needed
Assist with SOC II compliance audit
Participate or be assigned special projects
KNOWLEDGE, SKILLS, AND ABILITIES
Attention to detail combined with speed and accuracy on the keyboard
Ability to focus on their individual work and perform both independently and within team environments
Ability to effectively present information to clients, carriers or internal teams
Ability to respond to common inquiries or complaints from clients, carriers or internal team
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to interpret an extensive variety of instructions in mathematical or diagram form
Ability to understand and act upon verbal and written instructions
Ability to clearly communicate both verbally and written
Must have ability to multi-task
**MAY PERFORM OTHER DUTIES AS ASSIGNED** WORK ENVIRONMENT
Standard office environment, usually indoors away from the elements with moderate noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PHYSICAL EFFORT
Maintain a stationary position for extended periods; move about the office, operate computers and files, as needed; and frequently communicate with others. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is required to stand, walk, and reach with hands and arms. Occasionally, the employee is required to lift boxes up to 20 pounds.
SCHEDULING
This is a full-time benefits-eligible position, working Monday through Friday; 8:00 a.m. - 5:00 p.m. An employee in this position must be available to work occasionally on weekends and evenings, during peak periods.
TRAVEL
Local travel is required. Out of state travel is limited, but may be required for special training/conferences.
DISCLAIMER The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.
$43k-74k yearly est. 60d+ ago
Revenue Operations Specialist (Customer Success)
GBG 4.7
Operations associate job in Atlanta, GA
Enabling safe and rewarding digital lives for genuine people, everywhere
We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification.
With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live.
About the team and role
Revenue Operations Team
At GBG, we don't just provide products. We deliver valued solutions to help our customers grow their business. This is a unique opportunity to join our Customer Success team at the ground floor and have a direct imprint on how our organization serves as the connection point between our customers, our solutions, and the rest of the GBG organization. We will work together under the guiding principle that healthy customers are growing customers and to achieve that requires:
Understanding our customer's goals and quantifying how GBG helps achieve them
Demonstrating curiosity in our customer's needs and their business strategy
Building relationships and engagements across different levels of our customers
Partnering cross functionally within GBG to operate on behalf of our customers
Challenging both our customers and GBG team on new ways to innovate for growth
The Role
As a Revenue Operations Specialist (Customer Success), you will be the straegic and operational backbone of the Customer Success team. You'll optimize systems, processes, data, and technology to enable our Customer Success Managers (CSMs) to focus on building strong customer relationships. You'll drive automation, manage the internal CS tool tech stack, analyze customer health data, and design workflows that improve team productivity, consistency, and retention outcomes. This role is ideal for someone that enjoys working cross-functionally and who thrives at the intersection of strategy, systems, and scale.
What you will do
Own and optimize the Customer Success tech stack (e.g., CS platform, Salesforce, etc.)
Design and implement scalable processes that support CSM workflows and customer lifecycle management
Develop and maintain dashboards and reporting to monitor customer health, churn risk, and engagement
Partner with cross-functional teams to align CS Ops initiatives with broader business goals
Automate routine tasks to increase CSM efficiency and reduce manual work
Support onboarding, training, and enablement of CSMs on tools and processes
Lead initiatives to improve data quality, segmentation, and actionable insights
Track and report on KPIs related to retention, expansion, and customer satisfaction
Identify opportunities for continuous improvement and operational excellence
Requirements
Skills we are looking for
3+ years of experience in Customer Success Operations, Revenue Operations, or a related field within a SaaS or technology environment.
Advanced proficiency in Salesforce and ServiceCloud, with hands-on experience configuring workflows, dashboards, and automation to support CS teams.
Demonstrated success in designing and scaling operational processes that improve efficiency and customer outcomes across teams or regions.
Strong analytical skills, with 2+ years of experience in data visualization and reporting using tools such as Tableau, Power BI, or advanced Excel (pivot tables, VLOOKUP, macros).
Proven track record of managing cross-functional projects, including stakeholder alignment, timeline management, and delivery of measurable results.
Experience supporting CS teams with tools, insights, and playbooks that drive adoption, retention, and expansion.
Ability to translate business needs into scalable operational solutions, including system enhancements, process improvements, and reporting frameworks.
Comfortable operating in fast-paced, ambiguous environments, with a bias for action and continuous improvement.
Excellent written and verbal communication skills, with a proactive, solution-oriented mindset and the ability to influence across levels.
Benefits
To find out more
As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.
To chat to the Talent Attraction team and find out more about our benefits and why we're a great place to work, drop an email to ****************** and we'll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.
$34k-56k yearly est. Auto-Apply 60d+ ago
Dining Operations Associate - The Commons
Kennesaw State University 4.3
Operations associate job in Kennesaw, GA
About Us Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!
Location
Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.
Job Summary
Provides general food service-related duties. Ensures a positive guest experience by providing excellent customer service.
Responsibilities
KEY RESPONSIBILITIES: -
1. Serves as first point of contact, greets customers and assists guests with entry or any other needs
2. Utilizes assigned systems and restocks supplies
3. Communicates customer requests or concerns to management
4. Maintains awareness of daily menu items and meal plans
5. Maintains a clean, sanitary and organized work environment at all times
6. Ensures food quality, including tasting food for quality control
7. Responsible for any of the below job duties as assigned, scheduled and/or based on the needs of the business, including but not limited to:
a. Set up, break down, and cleaning of beverage equipment
b. Cleans and sanitizes tables, chairs and service stations
c. Fulfillment and distribution of mobile orders in a timely manner
d. Supports location leadership with tasks as needed
e. Maintains an enthusiastic and positive attitude with guests, leadership and staff at all times
f. May serve food from assigned station, location, and/or as assigned
Required Qualifications
Educational Requirements
High school diploma or equivalent
Required Experience
None, on the job training provided
Preferred Qualifications
Preferred Experience
Previous customer service experience in retail, food service or restaurant location
Proposed Salary
The salary range for this position is $13.00 to $14.00 based on relevant experience. Comprehensive benefits to include Medical, Dental, Vision, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options, and much more! Visit hr.kennesaw.edu/benefits
Knowledge, Skills, & Abilities
ABILITIES
Able to maintain a neat and professional appearance
Able to handle multiple tasks or projects at one time meeting assigned deadlines
KNOWLEDGE
Knowledge of food service terminology
Knowledge of cleaning and sanitation regulations and food handling procedures
SKILLS
Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
Basic computer skills for applications and programs associated with the position (i.e., Microsoft Office suite)
Strong attention to detail and follow up skills
Strong customer service skills and phone and e-mail etiquette
USG Core Values
The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at **************************************************************************
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at ************************************************
Equal Employment Opportunity
Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.
For additional information on this policy, or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, ****************.
Other Information
This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
Background Check
* Standard Enhanced
Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening
results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.
All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.
*****************************************************************************************
$13-14 hourly Easy Apply 15d ago
EXPEDITED SVN-US10-2026-001 Movement Operations Associate (Field Support, Airport)
International Organization for Migration (IOM
Operations associate job in Atlanta, GA
'OPEN TO INTERNAL & SEPARATED STAFF ONLY' Movement OperationsAssociate (Field Support, Airport) Duty Station City: Atlanta, Georgia Duty Station Country: United States of America Grade & Salary: G5 (USD 5,508.33 Monthly)
Contract Type: Special Short Term
Vacancy Type: Special Vacancy Notice
Initial duration: 6 months
The United States Refugee Admissions Program (USRAP) operates world-wide with a target of providing resettlement opportunities to tens of thousands of refugees each year. IOM's multi-disciplinary staff members provide a range of assistance and support to the USRAP including, but not limited to, case processing, migration health assessments, cultural orientation training, organized transportation and administration of a travel loan and collections program. The Department of Mobility Pathways and Inclusion, specifically the Resettlement and Movement Management (RMM) Unit in the Division of Movement, Resettlement and Labor Pathways (MRLP) at IOM's Headquarters, has the organizational responsibility to provide direction, oversight and guidance to IOM's global support to USRAP.
Under USRAP, the Ports of Entry (POEs) provide critical support and assistance for refugee resettlement to the United States. As part of a Memorandum of Understanding (MOU) between IOM and the US State Department Bureau for Population, Refugees and Migration (PRM), IOM manages POEs at seven international airports in the United States. POEs meet and assist refugees and migrants upon their arrival to the United States, accompanying them through immigration and customs procedures and ensuring they are connected by air and ground transportation to their final destination for handover to assured resettlement agency.
Under the general supervision of the National Operations Coordinator, and the direct supervision of National AssociateOperations Officer, the Operations Focal Point (Field Support, Airport), is responsible for the following duties and responsibilities.
Responsibilities and Accountabilities
* Undertake field support activities in an assigned area or areas primarily at the airport(s) in Atlanta- Georgia , such as meeting and assisting group and individual arrivals of the beneficiaries at the airport, organizing transit and ground transportation, and completing administrative duties to ensure that the movement of beneficiaries under IOM are carried out in a safe, dignified, and humane manner. As required, monitor and guide teams of Movement Operations Assistants in completing field support activities.
* Meet the beneficiaries at the arrival gate and physically assist them with all aspects of arrival procedures at the POE airport. Duties include providing custodial care of travel documentation; verifying identities and documentation in the travel bag; assisting with airport formalities, including check-in, luggage formalities, immigration procedures, security screening systems and customs clearance; escorting arriving individuals to ground transportation and individuals with domestic flight connections to their gates; visually confirming flights have departed; ensuring individuals with special needs or equipment receive appropriate support; and, as needed, sending update notifications via IOM proprietary tools and systems. This often requires meeting the beneficiaries at the arrival gate and walking with them through to the baggage claim area; assisting them with collecting check-in luggage at the baggage claim area; and carrying them to the onward transportation check-in point.
* Communicate with airlines, CBP and other vendors as needed and resolve issues as they arise in coordination with the supervisor.
* Prepare and complete required paperwork in relation to domestic transportation and post-arrival formalities at the POE. Duties include but not limited to: assist with the preparation of flight packages, domestic bookings sheets, lanyards, promissory notes; mail travel packets after CBP processing; and undertake quality assurance checks of POE-relevant data as directed by supervisors; monitor and guide other staff as they undertake administrative duties.
* Accompany medical cases requiring immediate assistance to the hospital and remain with them as requested by POE management, ensuring all necessary hospitalization documentation is completed and submitted to the supervisors.
* As required, provide assistance at hotels for individuals in transit, particularly the vulnerable people, including for extended periods of up to 12 hours, during overnight periods and exceptionally on weekends; ensuring the needs of the individuals are met throughout their hotel stay. Promptly communicate with hotel representatives and POE supervisors if issues arise.
* As required, provide interpretation assistance for arriving migrants, including during their immigration and customs procedures, transfer to a domestic flight or ground transportation, transportation to a hotel or final destination.
* As required, certify, update and validate domestic bookings and air tickets information in IOM systems. Undertake quality assurance checks of relevant data and report any discrepancies for coordination with IOM Washington DC; and, as needed, train other staff to efficiently and effectively assist with air ticket validation procedures and quality assurance checks.
* Where needed, support provision of training relating to day-to-day operations for new team members to efficiently and effectively perform their duties.
* Prepare incident reports, such as lost luggage claims, and lodge them through relevant online system in accordance with the reporting procedures and provide necessary follow up.
* Provide regular feedback on work being accomplished to the supervisors and keep them immediately informed of any issues requiring their attention.
* Demonstrate a solid understanding of the USRAP, Standard Operating Procedures (SOPs) and IOM proprietary systems and tools, as well as the ability to remain professional, impartial and unbiased during all interactions with beneficiaries and colleagues per the IOM Code of Conduct and instruction on the prevention of sexual exploitation and abuse (PSEA).
* Undertake duty travel as needed to participate in POE-related meetings or training sessions, or to escort individuals transiting to their final destination.
* Maintain and ensure the confidentiality and integrity of all USRAP-related information by implementing control procedures in line with USRAP standards of conduct and data protection rules. Alert management of any non-compliance to SOPs or codes of conduct by staff members or partners.
* Perform such other duties as may be assigned.
* This position entails physical duties including standing, walking, bending, lifting, pushing, and pulling. Candidates must possess the physical capability to fulfil these tasks effectively and safely. The ability to meet these requirements is essential for successful performance in this role.
Required Qualifications and Experience
EDUCATION
* University degree in a related field from an accredited academic institution with three years of work experience; or,
* Completed secondary education with five years of relevant working experience.
EXPERIENCE
* Operational experience at a U.S. POE is required, with a strong understanding of movement workflows and direct coordination with CBP.
* Demonstrated knowledge of airline processes and CBP procedures relevant to the arrival and onward movement of IOM-assisted beneficiaries.
* Prior Movement Operations, transportation-related and/or management experience are strongly preferred.
* Work experience in programs including movement operations component, particularly in resettlement programs.
* Experience with guiding and leading junior staff members.
* Experience with communicating with beneficiaries.
SKILLS
* Computer/software literate with good knowledge of Microsoft Office.
* Strong interpersonal and communication skills.
* Attention to detail and ability to organize.
* Self-motivated, objective-driven and able to use own initiative and work under pressure with minimum supervision.
* Team leading skills
* Computer/software literate with good knowledge of Microsoft Office.
* Strong interpersonal and communication skills.
* Attention to detail and ability to organize.
* Self-motivated, objective-driven and able to use own initiative and work under pressure with minimum supervision.
* Team leading skills
OTHERS
* Must meet the badging and security clearance requirements at the respective POE, which includes a background check and fingerprinting as per airport authority regulations.
* Must reside in the U.S., with preference given to candidates who meet local or state residency requirements applicable for badging at POE.
Languages
IOM's official languages are English, French, and Spanish.
REQUIRED
For this position, fluency in English is required (oral and written).
IOM's competency framework can be found at this link. Competencies will be assessed during the selection process.
Values - all IOM staff members must abide by and demonstrate these three values:
* Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
* Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
* Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
* Courage: Demonstrates willingness to take a stand on issues of importance.
* Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies - Behavioural indicators (Level 2)
* Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
* Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
* Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
* Accountability: Takes ownership for achieving the Organization's priorities and assumes responsibility for own actions and delegated work.
* Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Notes
* Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
* This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
* National Professional Officers should be nationals of the country of their employment. NPOs perform work at the professional level and the same standards of recruitment qualifications and performance, required for International Professional staff.
* Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.
* IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
* IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
* IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.
For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies
$30k-55k yearly est. 3d ago
Marketing Operations Associate (Graduate Program)
Geekplus America Inc.
Operations associate job in Suwanee, GA
As a Marketing OperationsAssociate, you'll drive behind-the-scenes execution for regional marketing campaigns, with a focus on events, marketing automation, and sales and partner support. This graduate role includes a 3-month rotation in Sales Operations or Product to broaden your commercial and technical skills. This position is on-site, but will consider qualifications for hybrid/remote.
Core Responsibilities:
Event & Trade Show Support
Coordinate pre/post-event campaigns via marketing automation, including qualifying leads and lead tracking.
Develop Landing Pages for individual tradeshow marketing (via Hubspot)
Marketing Automation
Gather information and develop content for a monthly Newsletter to a targeted list
Create marketing automation campaigns to nurture marketing leads (MLs) into sales leads (SLs)
Utilize ZoomInfo to develop targeted groups to drive lead generation via marketing automation.
Sales Enablement
Support Sales with lead qualification
Manage channel partner marketing initiatives including, but not limited to:
Webinar support
Tradeshow support
Marketing collateral distribution
Social media posting
Content & Digital Support
Assist with social media (LinkedIn) scheduling and localized content adaptation (outside of partner marketing)
Cross-Functional Rotation
3-month placement in Sales Operations(reporting, tools) or Product (messaging, research).
Qualifications:
Bachelor's degree in Marketing, Business, or a related field.
Highly organized with strong attention to detail (event/logistics experience a plus).
MarTech-savvy-comfortable with Hubspot, ZoomInfo, LinkedIn, CRM tools, etc.
Collaborative mindset-able to work with Sales, Product, and global teams.
Tech/robotics interest-curious about translating technical features into customer value.
Communication skills-ability to communicate with both external clients and partners, as well as internal cross-functional teams.
Bonus: Familiarity with AI tools, and design/video editing basics.
$30k-56k yearly est. 58d ago
DC Operations Specialist
The Clorox Company 4.6
Operations associate job in Alpharetta, GA
Clorox is the place that's committed to growth - for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities and teammates. Join our team. #CloroxIsThePlace
Your role at Clorox:
The DC Operations Specialist is responsible for ensuring accurate, timely, and efficient order fulfillment across multiple sales channels. The role manages daily order processing, inventory reconciliation, EDI monitoring, exception handling, and cross-functional coordination with Sales, Transportation, Warehouse Operations, and Master Data teams.
This position also supports analytics, reporting, process documentation, and complex project initiatives that require deep understanding of ERP and order management systems. The analyst plays a critical role in maintaining operational continuity, preventing revenue loss due to order errors, and supporting scalable fulfillment processes.
In this role, you will:
Daily Operational Responsibilities
* Monitor EDI and system integrations to identify and resolve order failures, transmission errors, and processing delays.
* Perform daily inventory reconciliation across fulfillment locations and investigate discrepancies.
* Process orders, cancellations, transfers, kit builds, and other transactional activities within ERP and OMS systems.
* Support order accuracy through cycle counts, exception cleanup, and cross-functional follow-up with warehouse and transportation partners.
* Execute routine reconciliation tasks to ensure accuracy of financial, inventory, and sales data.
Order & Inventory Support
* Manage order flow from creation through shipment, coordinating with internal teams to address issues impacting fulfillment.
* Investigate and resolve inventory variances, stock availability questions, and allocation-related issues.
* Support new product setup, item extensions, and updates to master data in collaboration with IT, Sales, and Master Data teams.
Analysis & Reporting
* Build and distribute KPIs, performance reporting, and trend analysis to cross-functional stakeholders.
* Develop dashboards and monitoring tools (Power BI or similar) to support data-driven decision making.
* Identify inefficiencies in fulfillment processes and propose improvements.
Documentation & Process Control
* Draft, update, and maintain SOPs, process maps, workflow documentation, and training materials.
* Support continuous improvement initiatives by documenting root causes, corrective actions, and tracking results.
Cross-Functional Project Work
* Lead or support special projects related to forecasting, master data accuracy, order flow optimization, and system enhancements.
* Troubleshoot ERP and order management issues in partnership with IT, Master Data, and external platforms.
* Manage shipment tracking processes, ensure accurate carrier information, and support timely delivery updates.
* Resolve order errors that impact revenue recognition and ensure accurate posting of sales data.
What we look for:
* Bachelor's degree in Supply Chain, Business, Operations, or related field.
* 4+ years of experience in fulfillment, logistics, supply chain operations, or order management.
* Strong working knowledge of ERP and OMS systems (SAP S4/ECC preferred).
* Experience with EDI and system-to-system integrations a plus.
* Proficiency in Excel and reporting/visualization tools (Power BI).
* Strong analytical, problem-solving, and troubleshooting skills.
* Ability to manage high-volume workloads with changing priorities.
* Strong communication and cross-functional collaboration skills.
* Experience with eCommerce or retail fulfillment environments.
* Knowledge of master data processes and item setup workflows.
* Familiarity with external retail portals or third-party platforms.
* Experience improving or redesigning operational processes.
* Detail-oriented and highly organized.
* Strong ownership mentality with ability to work independently.
* Continuous improvement mindset.
* Ability to maintain accuracy under heavy workload.
* Effective stakeholder management.
Workplace type:
Hybrid - 3 days in the office. 2 days WFH
Our values-based culture connects to our purpose and empowers people to be their best, professionally and personally. We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us. That's why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately able to thrive. Learn more.
[U.S.]Additional Information:
At Clorox, we champion people to be well and thrive, starting with our own people. To help make this possible, we offer comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates' unique needs. This includes robust health plans, a market-leading 401(k) program with a company match, flexible time off benefits (including half-day summer Fridays depending on location), inclusive fertility/adoption benefits, and more.
We are committed to fair and equitable pay and are transparent with current and future teammates about our full salary ranges. We use broad salary ranges that reflect the competitive market for similar jobs, provide sufficient opportunity for growth as you gain experience and expand responsibilities, while also allowing for differentiation based on performance. Based on the breadth of our ranges, most new hires will start at Clorox in the first half of the applicable range. Your starting pay will depend on job-related factors, including relevant skills, knowledge, experience and location. The applicable salary range for every role in the U.S. is based on your work location and is aligned to one of three zones according to the cost of labor in your area.
-Zone A: $72,400 - $132,500
-Zone B: $66,400 - $121,500
-Zone C: $60,300 - $110,400
All ranges are subject to change in the future. Your recruiter can share more about the specific salary range for your location during the hiring process.
This job is also eligible for participation in Clorox's incentive plans, subject to the terms of the applicable plan documents and policies.
Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times.
To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes.
How much does an operations associate earn in Kennesaw, GA?
The average operations associate in Kennesaw, GA earns between $22,000 and $73,000 annually. This compares to the national average operations associate range of $28,000 to $95,000.
Average operations associate salary in Kennesaw, GA
$41,000
What are the biggest employers of Operations Associates in Kennesaw, GA?
The biggest employers of Operations Associates in Kennesaw, GA are: