Operations associate jobs in Kernersville, NC - 100 jobs
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Business Operations Associate
Acro Service Corp 4.8
Operations associate job in Greensboro, NC
The Associate Business Operations Analyst - Field Support plays a key role in supporting QSR/FRS customer accounts.
This position is responsible for processing new store construction and remodel reports, managing SAP/CRM installation requests, and ensuring accurate billing alignment.
The role also contributes to process improvement initiatives that enhance installation workflows and automation efforts.
Key Responsibilities:
Process and verify construction reports for new and remodeled QSR locations.
Respond to customers, account manager, and field team inquiries in a timely manner.
Update and modify reports based on field team feedback to ensure accuracy.
Submit installation order requests and account number setups in SAP/CRM.
Review and update billing information to ensure proper account alignment.
Collaborate with account managers to resolve billing discrepancies and support customer-facing communications.
Contribute to installation process improvement projects, focusing on workflow efficiency and automation.
Required Skills:
Proficiency in SAP applications and CRM systems.
Intermediate Excel skills (pivot tables, formulas, data analysis).
Strong business acumen with adaptability to technology-driven solutions
5 plus years of professional experience, particularly in customer-facing and sales support roles.
IT systems for trouble shooting projects and processes
Preferred Skills:
Troubleshooting skills to support automation and sales initiatives
Strong organizational skills with the ability to manage multiple tasks
High attention to detail and accuracy
Self-motivated and proactive approach to work.
Education Required:
Associate degree in Business Administration or related field
This position requires an advanced understanding of loan products and in-depth loan industry experience, and the ability to handle complex maintenance and service activities. The Loan OperationsAssociate III supports our customers' loan servicing needs and contributes to the development and improvement of all processes, as well as to the objectives of the team and business. The incumbent directly faces internal and external customers and prioritizes delivery of excellent experience, using strong communication and diplomacy skills, while simultaneously managing a variety of standard loan servicing activities.
Position Accountabilities
Ability to work effectively with minimal supervision and be a team player
Responds to inquiries relating to his or her particular area or to requests from customers and other Bank personnel within given time frames and within established policy
Supports other teammates within the team
Understanding assigned process and procedures as it relates to the job task
Adhere to all applicable laws and regulations governing bank operations, including compliance with the Bank's BSA/AML Policy and Procedures
Ensure excellent service is provided to our internal partners and customers
Identifies and resolves issues within assigned function
Performs all other job duties as assigned
Provide high degree of professionalism and confidentiality in handling and having access to sensitive information.
Takes accountability for entire process from receipt of work to resolution and closure. Provide recommendations on areas of opportunities
Advanced understanding of loan documentation and the ability to apply complex legal concepts to system entries
Perform advanced loan maintenance, code corrections and/or changes, reversals and reapplication of payments
Perform manual interest accrual calculations
Perform loan boarding of complex loans to core operating systems with accuracy
Process complex loan modifications, conversions, and extensions
Participate in the production year-end regulatory tax reporting and corrective reporting
Comply with dual control standards as required
Ensure daily production goals are met and maintain quality
Participate on assigned projects
Perform research with regard to complex loan and general ledger accounts
Manage complex syndication, participation, Equipment Finance and SWAP transactions
Perform complex manual system updates, form generation, and billing schedules
Assist with SBA, Federal Reserve Bank, and FHLB pledging reporting activities
Provide cross-training to department teammates, as needed
Handle escalated customer requests
Support the functions outlined in the Loan OperationsAssociate I and Loan OperationsAssociate II roles as needed
Organizational Relationship
This position reports to the Supervisor - Loan Operations
Position Qualifications
Education & Experience
High School diploma or equivalent required.
Minimum 3 years loan servicing experience or 5 years of operations or related experience REQUIRED
Banking, accounting or finance experience required
Knowledge & Skills
Advanced experience with MS Office Suite
High level of accuracy and great attention to detail
Excellent customer service skills
Excellent oral and written communication skills
Detail oriented and quality focused
Flexible, able to adapt to change
Ability to prioritize tasks and meet deadlines
Able to handle and prioritize multiple assignments
Experience with loan operations processes
Familiar with complex loan documents and concepts
Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting about/careers/benefits.
We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$70k-117k yearly est. 3d ago
Construction Operations Administrator
Eastwood Homes 4.1
Operations associate job in High Point, NC
Building Locally, Leading Nationally
Top 50 Homebuilder Nationwide, #6 Best Place to Work, Top 10 Privately-Held Businesses in NC, Builder of the Year Award Recipient!
Why Eastwood Homes?
Founded in 1977, Eastwood Homes is a privately-held residential homebuilder dedicated to providing homes of exceptional value and outstanding craftsmanship in nine divisions and four states throughout the Southeast region. With almost 50 years of experience and 24,000 home closings, Eastwood Homes prides itself on offering more than just a place to live, we offer a way of life for homeowners and employees alike. We invite you to join our team of dedicated, motivated, and passionate professionals and experience the true meaning behind our company motto,
Built with Care.
Position Summary:
The Construction Operations Administrator provides administrative and coordination support to Homebuilding Department Manager(s) and the Construction team. The role is responsible for managing permits, housing start documentation, construction-related records, and administrative processes that support timely and accurate homebuilding operations. This position is focused on execution support and documentation control and does not include ownership of construction decisions, budgeting authority, or field supervision.
Basic Function:
The primary function of the Construction Operations Administrator is to coordinate and administer permitting activities, housing start processes, and construction documentation while providing general administrative support to construction leadership and project staff.
Scope:
The Construction Operations Administrator must:
Demonstrate proficiency in standard office equipment and personal computers.
Effectively interact with municipal agencies, subcontractors, suppliers, and internal Company personnel.
Demonstrate working knowledge of Microsoft Office applications including Excel, Word, Outlook, and Teams.
Manage multiple deadlines and priorities with minimal direct supervision.
Maintain organized digital and physical filing systems.
Perform limited travel as required for permitting activities or document retrieval.
Duties and Responsibilities:
Permits & Construction Documentation
Coordinate with local municipalities, agencies, and internal teams to request, obtain, and track construction plans, permits, and required documentation.
Ensure all permit materials are accurate, complete, and submitted within required timelines.
Perform limited travel as needed for meetings and document retrieval related to permitting activities.
Housing Starts Administration
Prepare and distribute housing start packages for assigned communities.
Prepare, maintain, and distribute weekly start status reports and input required flash reporting data.
Prepare and distribute customer start letters, warranty enrollment documentation, and vendor material orders for each start.
Administer architectural and engineering blueprint orders through outside services.
Generate and maintain master house files from contract receipt through ratification and up to house start.
Generate and maintain incoming contract, change order, and issue logs for management review.
Construction Team Administrative Support
Provide administrative and logistical support to construction and project management staff, including document preparation, scheduling assistance, information requests, and general coordination.
File, track, and maintain contracts, change orders, and related construction documentation.
Maintain Drive Thru and Common Area information as assigned.
Cost, Purchasing & Corporate Support (Administrative Only)
Assist in collecting, reviewing, and organizing project cost information, contractor bids, and estimates.
Maintain accurate records and assist with comparisons to support budgeting and decision-making processes.
Facilitate the collection and reporting of corporate-level supplier and subcontractor program information as required.
Assist, as requested, with purchasing activities and accounts payable processing.
General Administrative Duties
Maintain organized digital and physical files using Microsoft Office applications.
Create, update, and manage spreadsheets, documents, and correspondence efficiently.
Provide general office support as required.
Perform other duties as assigned.
Working Conditions:
Work Week: Monday through Friday; occasional Saturdays as workload requires.
Work Hours: Minimum 8:30 a.m. to 5:00 p.m.
Lifting: Minor lifting required periodically (up to 20 pounds).
Transportation: Dependable transportation required for permit-related activities.
Qualifications:
Strong interpersonal and communication skills
Ability to multitask and meet deadlines
Proficient in Microsoft Office
Ability and willingness to work cooperatively with and in support of others
Working knowledge of residential construction application procedures and related processes
Aside from our happy homeowners, we know that no one is more vital to our success than our team members. For your success and well-being, we offer competitive compensation, challenging opportunities for growth, a comprehensive benefits package including a 401K, and a fun environment in which you can thrive both professionally and personally!
Will you join us?
$42k-71k yearly est. 3d ago
2026 Summer Operations Intern - Undergraduate
Reynolds American 4.7
Operations associate job in Winston-Salem, NC
2026 Summer Operations Intern - Undergraduate Winston-Salem, North Carolina **Reynolds American is evolving into a global multi-category business. Our purpose is to create A Better Tomorrow by Building a Smokeless World.** **To achieve our ambition, we are looking for colleagues who are ready to join us on this journey. Tomorrow can't wait, let's shape it together!**
**REYNOLDS AMERICAN has an exciting opportunity for a 2026 Summer Operations Intern - Undergraduate** **in Winston Salem, NC or Clarksville, TN**
Operations interns may be selected to work in any of these areas: manufacturing, supply chain, procurement, or quality improvement projects. The focus is on Lean transformation, automation, and material efficiency.
**Your key responsibilities will include:**
+ Lead root cause analysis and help resolve line downtime issues
+ Benchmark vendors, suppliers, or Tier 2 procurement costs
+ Contribute to process documentation and digital work instructions
+ Partner with site managers, engineers, and procurement leads
**What are we looking for?**
We're looking for passionate, courageous and innovative students who are ready to take their ambitions global.
+ Pursuing an undergraduate degree with completed coursework in Industrial or Mechanical Engineering, Supply Chain, Operations Management, Data Analytics or equivalent majors
+ Lean/Six Sigma tools, Excel, engineering drawing review
+ Strong collaboration and communication skills
+ Must be willing to work in Winston Salem, NC or Clarksville, TN
+ Authorized to work in the United States without visa sponsorship
**WE ARE REYNOLDS AMERICAN-A member of the BRITISH AMERICAN TOBACCO GROUP**
At Reynolds American, we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. **See what is possible for you at REYNOLDS AMERICAN.**
**BELONGING, ACHIEVING, TOGETHER**
Collaboration and teamwork underpin everything we do here at Reynolds American.We know that collaborating with colleagues is what makes us stronger and best prepared to meet our business goals.
**SALARY AND BENEFITS OVERVIEW**
**Wage Information**
Hourly Rate: Undergraduate Rate: $21.00 per hour / Graduate Rate: $38.50 per hour
**Benefit Information**
+ Leadership training opportunities
+ Roundtable Networking Events with senior leadership
+ Engagement Events with fellow interns
+ Generous salary
+ Housing stipends provided.
+ On-Site Health Fitness Centers at corporate, research and manufacturing locations
+ Participation in Reynolds American's award-winning 401(k) retirement savings plan including company contributions.
+ Confidential personal financial counselling service at no cost to you
Our organization offers a level of challenge, responsibility, and creativity for motivated employees who want to grow their careers. We are also committed to valuing different perspectives, experiences, and talents to improve the company's potential for optimally achieving its business objectives!
Reynolds American Inc. and its affiliated companies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. Only applicants requiring reasonable accommodation for any part of the application and hiring process should contact us directly via email *********************. (**************************.)
$21-38.5 hourly 60d+ ago
Associate, Operational Continuity & Compliance
KPMG 4.8
Operations associate job in Winston-Salem, NC
Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team.
KPMG is currently seeking an Associate, Operational Continuity & Compliance to join our Digital Nexus Technology team.
Responsibilities:
* Lead and support compliance initiatives, including audit and monitoring activities, corrective action plan management, and advanced data analytics
* Oversee and continuously improve user access management processes, ensuring alignment with internal policies and industry best practices for access provisioning, periodic access reviews, and privileged account management
* Conduct risk assessments and root cause analyses to identify potential compliance gaps, escalating issues as appropriate, and drive effective remediation
* Maintain comprehensive and accurate documentation for all compliance matters, including corrective action plans, issue summaries, and executive reports, ensuring clarity, traceability, and regulatory readiness
* Leverage advanced analytical and research skills to proactively identify emerging risks and recommend enhancements to compliance and access management frameworks, and coordinate and support internal and external audit activities, serving as a subject matter expert on compliance and user access controls
* Foster strong relationships with internal and external stakeholders, promoting a culture of integrity, accountability, and continuous improvement, as well as ensure timely and effective communication of compliance requirements and changes to relevant stakeholders
* Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment
Qualifications:
* Minimum one year of recent experience in data analysis, compliance, and user access management, preferably within regulated environments
* Bachelor's degree from an accredited college or university in information technology, cybersecurity, business administration, or related field preferred
* Proficiency with SQL, Databricks (Azure Platform), Alteryx, Power BI, and experience with SharePoint and Power Apps for automating compliance operations
* Strong project management and time management skills, including the ability to create and maintain project timelines
* Demonstrated ability to interpret and apply complex compliance requirements, with a keen attention to detail and a proactive approach to problem-solving, and experience designing, managing, and optimizing digital workspaces and business processes to support compliance and access management operations
* Excellent communication and interpersonal skills, with the ability to influence and collaborate across all levels of the organization
* Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)
KPMG LLP and its affiliates and subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work.
Follow this link to obtain salary ranges by city outside of CA:
**********************************************************************
KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.
KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.
Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
$43k-59k yearly est. 47d ago
Operations Associate, Winston Salem, #83
Gopuff 4.2
Operations associate job in Winston-Salem, NC
Gopuff is looking for OperationsAssociates (OAs) to join the operations team. Directly reporting to a Site Leader, OAs play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. You will accomplish a variety of operations responsibilities including picking, packing, receiving product both within our site and accompanying kitchen (if applicable), and working with our partner drivers.
Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks.
Responsibilities: -Pick and pack items for dispatch to customers-Receive and unpack pallets of product from vendors, ensure physical inventory count matches purchase order/invoice, and resolve discrepancies-Manage inventory and re-shelving of canceled orders-Clean and organize sales floor and overall facility-Manage waste and spoilage through strict compliance with FIFO practice-Contact customer for substituted or out-of-stock items-Handle, scan and move product in a safe and well-organized manner-Stand, push, pull, squat, bend, reach and walk during shifts-Use carts, pallet jacks, dollies and other equipment to move product-Handle products that may contain tobacco, nicotine, and/or alcohol-Work in freezer locations periodically throughout shifts-Capability to walk several flights of steps periodically throughout the day-Prepare quality beverages and food menu items for all customers by observing all recipes and presentation standards-Ensure accuracy of all food and beverage packaged for delivery-Follow health, safety and sanitation guidelines for all products-Receive and put away order/invoice, and resolve discrepancies when they do not match expiration requirements-Maintain Kitchen Facility organization and standards to ensure resources can be accessed while managing waste and spoilage through mindful pouring and food preparation-Prepare, package and stage/handoff orders
Qualifications:-High School Diploma or GED Equivalent-Experience working in a restaurant or retail environment (preferred, not required)-The ability to work a fluid schedule and be available during peak shifts (1st, 2nd, 3rd shifts)-General working knowledge of basic web-based software applications (e.g. Google G-Suite)-Stand and walk for the duration of an assigned shift-Lift up to 49 pounds-Available to work flexible hours that may include mornings, evenings, weekends, nights and holidays
#LI-DNPWhat We Offer
Medical/Dental/Vision Insurance (for full-time employees)
401(k) Retirement Savings Plan
25% employee discount & FAM Membership
Vacation and Sick Time for eligible employees
EAP through AllOne Health (formerly Carebridge)
At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it-stuff happens. But that's where we come in, delivering all your wants and needs in just minutes.
And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.
Like what you're hearing? Then join us on Team Blue.
Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.
$32k-59k yearly est. Auto-Apply 60d+ ago
Operations Associate Development Program
Rr Donnelley 4.6
Operations associate job in Greensboro, NC
RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.
Job Description
The Associate - Operations-Leadership program is a full-time, entry-level role that provides a twelve-month training program to prepare you for an operational leadership position in one of our manufacturing facilities throughout the United States. The program is designed to offer comprehensive training in all areas of the manufacturing facility to learn the RRD solutions and manufacturing processes.
Please Note: The Associate Development Program follows a cohort class model, requiring specific start dates. In Greensboro, NC, we are hiring for July 2026.
Responsibilities:
Learn several production rotations and learn the six core plant business functions: manufacturing, logistics, operations, administration, human resources, and finance.
Shadow position-specific positions and then perform in those roles for a period of time to complete each rotation
Assist Plant Leaders in the everyday functions of the facility as learning opportunities arise. There will be many and they will vary according to the situation
Attend plant meetings both internal and external
Continue to read publications about the print and manufacturing industries in order to increase your understanding of the field
Qualifications
Bachelor's degree in business, supply chain, IT, marketing, finance or related fields, or equivalent work experience required
Strong computer skills including Word and Excel
Prior internship in a manufacturing company/environment is a plus
Knowledge of the printing process is a plus
Motivated to succeed
Able to work under pressure and meet deadlines
Understanding of basic business practices
High energy level, excellent customer service skills, and a strong work ethic
Self-Confident
Written and Verbal communication prowess
Very strong analytical and problem-solving skills
Additional Information
The national pay range for this role is $50,000 - $60,000 / year. The pay range may be slightly lower or higher based on the geographic location of the hired employee. The actual pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission or incentive program. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts.
All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.
RRD is an Equal Opportunity Employer, including disability/veterans
$50k-60k yearly 1d ago
GC Retail Operations Associate Store 744
Guitar Center 4.5
Operations associate job in Winston-Salem, NC
Why Guitar Center? Here's just some of the rewards:
For our employees who are musicians we offer the unique opportunity of gig leave-take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
POSITION OVERVIEW:
Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.
As our OperationsAssociate, you will be responsible shipping and receiving stock/shipments, administer daily tasks, and ensure product is merchandised for the customer to have a great experience in our stores.
A few special characteristics that make our OperationsAssociates successful:
Collaboration: Able to develop cooperation and teamwork while participating in a group, working toward solutions which generally benefit all involved parties. Good team player, able to build good working relationships with others.
Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers.
Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Interested in learning about the entire business.
Organizational Skills: Able to utilize time, energy, and resources to manage priorities, stay on track, and achieve goals. Able to multitask and pay strong attention to detail in a fast paced & high-urgency environment. Able to complete tasks thoroughly in a timely manner. Able to protect assets and people by learning and implementing protocols and complying with guidelines.
Technology Skills: Able to navigate and learn new technology and retail systems, equipment, and computer programs needed to fulfill communication, customer service, and business needs & expectations.
As our OperationsAssociate, you will:
Tasks related to inventory control
Shipping and receiving of gear and other items
Cycle Counting of Inventory (preparation and execution)
Stocking and merchandising to a planogram
Printing and placing of signage and price signs (POP)
Cash Handling
Shrink awareness and control
Additional duties as assigned
$22k-26k yearly est. 1d ago
Operations Associate - Hanes Mall
Jc Penney 4.3
Operations associate job in Winston-Salem, NC
The OperationsAssociate's role is to create an outstanding customer experience by performing operations functions within the store. The OperationsAssociate role is an early morning position and you will work with the a team to perform functions prior to store opening.
Primary Responsibilities:
* Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one they'd rather be talking to other than you.
* Executes pricing and signing - You can change ticket prices and signing on merchandise across the store better and faster than anyone!
* Replenish and restock the store: You understand the needs of the customer. When merchandise is getting low, you assist your sales floor peers and leaders by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need.
* Receive and unload merchandise: You work with your co-workers to unload a truck and prepare the merchandise in the backroom.
* Backroom standards: You keep the stockroom safe, clean, and organized .
* Omnichannel: You will contribute to Omichannel efforts including Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving.
* Merchandise strategy: You take the plans that have been communicated by leadership on where to place merchandise throughout the store and execute the plan with efficiency and detail. You understand the merchandising standards and work to deliver an outstanding customer experience by maintaining these standards as you flow goods to the sales floor.
* Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise, shrink, safety, productivity, and other business processes.
Core Competencies & Accomplisments:
* Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
* Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
* Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency
* Work experience- 1-2 years retail experience
At this time, JCPenney does not anticipate closing this job opportunity.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ******************************
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.
Pay Range
USD $12.00/Hr -USD $15.00/Hr.
$12-15 hourly 1d ago
Field Operations Coordinator
Allen Industries Inc. 4.4
Operations associate job in Greensboro, NC
Exciting Opportunity: Field Operations Road Warrior
Are you a detail-oriented professional with a passion for project management and the sign industry? Allen Industries is seeking a dynamic Field Operations Coordinator to join our team!
Position Overview
As a Field Operations Coordinator, you'll be the crucial link between our company, customers, and installation teams. You'll supervise and support install teams on-site, manage pre-install, install, and post-install activities, and ensure smooth operations both domestically and internationally.
Key Responsibilities
NOTE: 85% TRAVEL REQUIREMENT included Extended Stays
Act as a direct liaison between Allen Industries, customers, and contractors
Assist in planning and coordinating installation teams and dates
Conduct field surveys and communicate site conditions to relevant departments
Monitor job site safety and security
Supervise installations to meet company standards
Complete punch lists and coordinate final inspections
Qualifications
High school diploma or GED required
Technical school training or certification preferred
Experience in project management, sign industry, or construction
Advanced computer proficiency, including Microsoft Office Suite
Valid U.S. Passport
Skills & Competencies
Strong analytical and problem-solving abilities
Excellent organizational and time management skills
Ability to work independently and handle multiple priorities
Leadership skills with a focus on results
Understanding of architecture, construction drawings, and profit margins
Physical Requirements
Ability to lift up to 70 lbs. individually and 100 lbs. with team assistance
Comfortable with standing, walking, and various physical activities
Visual acuity for detailed work and safety procedures
What We Offer
Full-time, exempt position with competitive salary
Opportunity for up to 85% travel, including extended stays
Dynamic work environment with exposure to various job sites
Excellent benefit package including medical, dental, vision, paid time off, paid holidays, supplemental STD, LTD and Life Insurance and 401k with company match.
General Disclaimer: The duties listed above are intended only as illustrations of the various types of work that may be performed. Other duties may be assigned as needed by the Company. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Allen Industries is an Equal Employment Opportunity, Affirmative Action Employer. We consider applicants for all positions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital, disability or veteran status.
$36k-50k yearly est. 24d ago
Operation Admin
Trio Scs
Operations associate job in Winston-Salem, NC
Job Description
Position: Operation Admin Company: Trio Supply Chain Solutions Location: Winston-Salem, NC Type: Full-Time Trio Supply Chain Solutions is looking for an organized and proactive Operation Admin to support our operational team in enhancing workflow efficiencies and ensuring smooth daily operations. In this dynamic role, you will be responsible for administrative tasks that include scheduling, data entry, invoicing, and assisting with inventory management. The ideal candidate will excel at multitasking and be comfortable working across various departments to provide administrative support.
Your key responsibilities will involve maintaining records related to operations, coordinating communication between departments, preparing reports, and ensuring adherence to operational policies and procedures. You will also assist in managing inventory levels, tracking shipments, and liaising with vendors and clients to address any operational inquiries or issues. Strong attention to detail, excellent communication skills, and a thorough understanding of office software systems are crucial for success in this role. Previous experience in an administrative capacity, especially within the supply chain or logistics sector, is preferred.
Requirements
High school diploma or equivalent; associate or bachelor's degree in business administration or related field is a plus.
Prior experience in administrative support or operations role preferred, particularly in supply chain or logistics.
Strong proficiency in office software (e.g., Microsoft Office Suite).
Excellent organizational skills and attention to detail.
Effective communication skills, both written and verbal.
Able to multitask and manage time efficiently in a fast-paced environment.
Ability to work collaboratively within a team and with various departments.
Benefits
full benefits package with 401k matching
$40k-72k yearly est. 12d ago
Operations Development Intern
Ralph Lauren 4.5
Operations associate job in Kernersville, NC
Ref #: W171755 Department: Administrative Services City: Kernersville State/Province: North Carolina Workspace Description Pay Range Max Pay Range Min Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
Our compensated 10-week Corporate Internship Program is designed to give undergraduate students a challenging, hands-on experience in the retail industry.
Essential Duties & Responsibilities
* Strong understanding and appreciation of the Ralph Lauren aesthetic, brand heritage, and the retail industry
* Ability to manage multiple priorities, meet deadlines and deliver results with attention to detail
* Thinks strategically to seize opportunities and solve problems
* Active listener with strong communication; clearly communicates ideas, both written and verbally
* Experience with time and motion analysis tools, including time study and time standard development
* Gain experience in warehousing/distribution operations including significant planning, analysis, and quantitative experience preferred
* Advanced skills in Microsoft Office applications, including Excel, Access, PowerPoint, and Word
* Knowledge of Microsoft Project is a plus
* Knowledge of AS/400 systems (i.e. Manhattan Associates WM/PkMS) is a plus
* Junior class rank or above working towards a degree in industrial engineering or heavy math related major
* Willingness to spend time on the warehouse floor, working with employees to develop and maintain engineered time standards
* Excellent written and verbal communication skills
* Ability to write and deliver compelling presentations to facility leadership team
* Available the entire duration of the 10-week internship.
Experience, Skills & Knowledge
* Plan, organize, and lead the implementation and maintenance of engineered time standards for Fulfillment & Distribution Center activities
* Partner with Operations Management to identify needs and develop solutions through the collection, analysis, and reporting of operations data
* Work with Operations Management and Process Teams to identify and document best practices in each operation of the facility
* Develop and interpret productivity reporting tools for Fulfillment & Distribution Centers
* Time study and time standard development
* Generate new ideas and methods for enhancing process improvement and partner with Operations Management to achieve business results
* Communicate regularly through meetings, feedback sessions, and written communications to ensure the proper exchange of information regarding company and departmental performance, policies and procedures, and employee feedback
* Lead projects as requested
Ralph Lauren will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance laws. Please note background checks will be evaluated individually.
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$28k-34k yearly est. 9d ago
Communications Operations Specialist
Archgroup
Operations associate job in Greensboro, NC
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.
Job Summary:
The Communications Operations Specialist will be a critical part of our internal communications team, supporting logistics, coordination, reporting and technical needs for company-wide communications initiatives.
You'll work closely with IT, business units, and the Communications team to ensure messages, information and virtual events are delivered seamlessly. You'll also track and analyze data from events, surveys, and other channels to help shape future strategies. This is a great opportunity to build hands-on skills in event logistics, data reporting and content creation while contributing to meaningful projects that connect and engage employees across the company. This role is ideal for someone who thrives on making things run smoothly behind the scenes, problem-solving and contributing to creative communication strategies that engage employees across our organization.
The Communications Operations Specialist will be a member of Arch's global Branding and Employee Communications team, which is based in Greensboro, North Carolina.
Key Responsibilities:
Event Logistics and Execution
• Plan, coordinate and execute webinars, live streams and related events
• Manage platform setup, scheduling and technical checks for livestream events using tools such as MS Teams, Zoom Webinars or similar platforms
• Collaborate with presenters and stakeholders to ensure smooth delivery of live and recorded communications
Technical Coordination
• Serve as a liaison between communications, IT and business units for technical troubleshooting and coordination of video projects
• Help resolve issues related to virtual event tools, streaming and content sharing
Reporting and Analytics
• Gather and track analytics to support communications planning and strategy
• Coordinate and analyze employee surveys to identify trends and actionable insights
• Maintain internal metrics dashboards and help build reports for routine reporting
Content and Editorial Support
• Write clear, concise and engaging content for use on internal communication channels, including the company intranet and signage
• Assist in maintaining and updating pages on the company intranet, ensuring accuracy and relevance
Qualifications:
• Bachelor's degree in communications, marketing, journalism, public relations, data analysis, business administration or a related field OR equivalent work experience
• Minimum of 2 years of relevant work experience
• Experience with live streaming or webinar platforms and content management tools
• Experience producing reports and analyzing communication metrics
• Solid copywriting and editing skills
• Strong attention to detail, excellent organizational skills and an ability to manage multiple tasks simultaneously
• Calm and resourceful approach to troubleshooting under pressure
• Ability to work collaboratively and strong interpersonal skills
• A creative mindset, a passion for storytelling, innate curiosity and a willingness to learn new things.
For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.
$60,000 - $75,000 (Bonus target 7%)
Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.
Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.
Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team.
10200 Arch Capital Services LLC
$40k-66k yearly est. Auto-Apply 17d ago
Operations Specialist
Skyla Credit Union
Operations associate job in Greensboro, NC
Location: 1400 Yanceyville Street, Greensboro, NC, 27405 Job Grade: 6 primary functions: Responsible for monitoring various reports, processing daily Returned Deposited Checks received from the Federal Reserve Bank, processing wire transfers, processing share draft and ACH items, processing shared branching transactions, preparing and mailing required member correspondence and mail room administrative duties. responsibilities:
Process returned deposited checks from the Federal Reserve daily and place holds on large item returns as notified.
Process share draft exception entries and balance daily settlement.
Process ACH exception entries and balance daily settlement.
Process shared branching entries and balance daily settlement.
Process wire transfer requests as needed in a timely manner.
Process and document levy and/or garnishment orders received from federal, state, and local authorities, seeking legal guidance as needed in a timely manner. Process and provide documentation for any legal requests including court subpoenas while maintaining a high level of confidentiality.
Perform daily check deposit processing (branch, ATM and mobile).
Complete optical scanning, indexing and verifying when time permits and as necessary.
Prepare and mail outgoing member correspondence (courtesy pay letters, cd maturity and renewals, mortgage statements, etc...), if applicable to the location.
Sort and distribute mail; prepare outgoing US mail; prepare branch courier bags (if applicable); and process mail-in deposits as needed.
Maintain integrity of members' records in a confidential manner.
Provide assistance to co-workers with projects or other duties when necessary.
Provide back up support to Card Specialist role as needed.
Comply with all federal regulations, credit union policies and procedures, including Bank Secrecy and the USA Patriot Act.
Perform job duties in accordance with the Credit Union's values, mission and vision.
Perform other various duties as needed and assigned.
minimum requirements:
High school diploma or equivalent required.
Prior Financial Institution experience preferred.
Thorough knowledge of credit union's products and services.
Working knowledge of general accounting principles.
Intermediate user of Excel and spreadsheets.
Good communication, strong organizational and interpersonal skills.
Detail-oriented with the ability to prioritize efficiently and meet deadlines.
$40k-66k yearly est. 5d ago
Operations Specialist
Adapthealth
Operations associate job in High Point, NC
The Operations Specialist is responsible for supporting the Operations Team through multiple tasks required for the successful support of each region's individual needs. Essential Functions and Job Responsibilities: * Supports operations team with discovery and training as necessary with AdaptHealth processes.
* Responsible for providing support during process improvement initiatives to assist with driving all areas of workflow, including verification, and data analysis.
* Develop and maintain working knowledge of current products and services offered by the company
* Must be familiar with payer guidelines and reading clinical documentation to determine qualification status and compliance for all equipment and services.
* Working knowledge in all areas of AdaptHealth customer service, intake, daily operations and revenue cycle processes and workflows from beginning to end, which may include
* Review all required documentation to ensure accuracy
* Accurately process, verify, and/or submit documentation
* Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles
* Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required (if helping a region)
* Navigate through multiple online EMR systems to obtain applicable documentation
* Enter and review all pertinent information in EMR system including authorizations and expiration dates
* Meet quality assurance requirements and other key performance metrics
* Pays attention to detail and has great organizational skills
* Actively listens to teams, region leaders and handle stressful situations with compassion and empathy.
* Ability to analyze data and reports to identify execution errors in workflow, troubleshoot and fix the exceptions, advise staff on corrections.
* Collaborate with the Operations Team on exceptions and solutions within workflow processes
* Communicate with operations teams and leadership on an on-going basis regarding any noticed trends in process errors with insurance companies
* Assist with various projects and tasks as needed for various unique processes
* Participate in the effort to define, document, and refine processes, procedures and workflows for business operations based on industry and company best-practices.
* Participate in the effort to create training materials and train client engagement and service teams
* Maintain patient confidentiality and function within the guidelines of HIPAA.
* Completes assigned compliance training and other educational programs as required.
* Maintains compliant with AdaptHealth's Compliance Program.
* Perform other related duties as assigned.
Competency, Skills and Abilities:
* Excellent ability to communicate both verbally and in writing
* Ability to prioritize and manage multiple tasks
* Proficient computer skills and knowledge of Microsoft Office
* Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction
* General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred.
* Work well independently and as part of a group
* Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team
Requirements
Education and Experience Requirements:
* High School Diploma or equivalency
* Three (3) years' work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry is required.
Physical Demands and Work Environment:
* Work environment will be stressful at times, as overall office activities and work levels fluctuate
* Must be able to bend, stoop, stretch, stand, and sit for extended periods of time
* Subject to long periods of sitting and exposure to computer screen
* Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use
* Excellent ability to communicate both verbally and in writing
* Ability to effectively communicate both verbally and written with internal and external customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy.
* Mental alertness to perform the essential functions of position.
$39k-66k yearly est. 42d ago
Operations Coordinator- Service (Raleigh/Greensboro)
TK Elevator 4.2
Operations associate job in Greensboro, NC
The first 3 letters in workplace safety are Y-O-U!TK Elevator is currently seeking an experienced Operations Coordinator- Service in Raleigh/Greensboro, NC. Responsible for performing all administrative duties associated with processing service contracts, customer changes and supporting the service sales department as needed.
ESSENTIAL JOB FUNCTIONS:
* Reviews service contract booking packages. Includes completing customer number request forms, reviewing and completing Installed Base forms and verifying the service contract transmittal forms. Creates branch service file and mechanic file.
* Ensures that customer change forms are accurate and forwards to regional contract administrators. Completes service contract change requests and attaches all relevant information to existing contract.
* Verifies all information on new EDS sheets and updates contact information in service contracts. Searches databases, customers, Installed Base and service contracts for existing information.
* Runs mass escalation report. Includes exporting and formatting report into Excel and forwarding to branch manager for review. Special Price list escalations
* Receives and reviews final acceptances from construction and modernization departments. Processes owner and unit changes as necessary.
* Prints special deck invoices and mails to customers. Prints service contract invoices upon request from customers or branch.
* Participates in monthly A/R conference calls with Regional Collectors. Actively pursues and follows-up on A/R items.
* Prepares and submits credit memos. Actively cleanses unapplied credits and submits washout requests as necessary.
* Assists with processing certificates of insurance for service jobs.
* Maintains PCard for use by branch.
* Supports sales efforts as needed.
* Performs other duties as assigned.
* Maintains Board Inventory and conducts annual inventory
* Maintains safety SIR and uploads documents to SafeTKE
* AP- hand code invoices without PO-daily report-Expected receipts report
* Office Supplies/Forms
* UPS-shipping and statements
* Spreadsheet for cancellations to Branch Manager
* Performs other duties as assigned.
EDUCATION & EXPERIENCE:
* High school diploma or GED
* One year certificate from college or technical school preferred
* Three to six months related experience and/or training in basic business administration
* Some elevator repair administrative work preferred
* Oracle database knowledge
Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered
* Medical, dental, and vision coverage
* Flexible spending accounts (FSA)
* Health savings account (HSA)
* Supplemental medical plans
* Company-paid short- and long-term disability insurance
* Company-paid basic life insurance and AD&D
* Optional life and AD&D coverage
* Optional spouse and dependent life insurance
* Identity theft monitoring
* Pet insurance
* Company-paid Employee Assistance Program (EAP)
* Tuition reimbursement
* 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.
Additional benefits include:
* 15 days of vacation per year
* 11 paid holidays each calendar year (10 fixed, 1 floating)
* Paid sick leave, per company policy
* Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)
Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.
$30k-40k yearly est. 29d ago
Summer Intern - Consumer Service - Customer Experience & Operations
Kontoor Brands, Inc.
Operations associate job in Greensboro, NC
Who We Are: Kontoor Brands is a portfolio of three of the world's most iconic lifestyle, outdoor and workwear brands: Wrangler, Lee and Helly Hansen. Kontoor Brands is a purpose-led organization focused on leveraging its global platform, strategic sourcing model and best-in-class supply chain to drive brand growth and deliver long- term value for its stakeholders.
Job Posting:
Kontoor Brands Summer Internship Program 2026 | Program Overview
Level up your fashion-industry experience with the teams behind Wrangler and Lee jeans, Kontoor Brands! We design, manufacture and distribute superior high-quality products that look good, fit right, and are crafted with respect to our planet to give people around the world the freedom and confidence to express themselves. Above all, our people are our business.
Purpose is in our Genes. People are our thread.
With a presence in over 60 countries and a legacy that dates back over 200 years, our massive global community is all about integrity, teamwork, performance, and entrepreneurship. We're on the hunt for inclusive, creative, and down-to-earth forward-thinkers passionate about meaningful and purposeful apparel.
Belonging starts with Influencers and Advocates. Become a Kontoor Brands Champion.
Kontoor Brands' Summer Intern Program is packed with projects, networking socials, cross-functional learning, and the chance to connect with industry trailblazers like our Executive Leadership Team. Previous interns have taken on projects as subject matter experts and social architects to engineer solutions through social media, Go-To-Market strategies, and denim designs. Participants can also take advantage of opportunities to explore interests in Social Issues, Sustainability, Career Fairs, Community Outreach and more. This is a 10-week, full-time paid internship. Start your journey with us and take your career to the next level!
Apply to join the common thread and gain so much more!
Program Overview:
* 10-week term
* Full-time paid internship
* Must be local or willing to relocate to Greensboro, NC
Find Your Fit at Kontoor if you are:
* Currently enrolled in an accredited undergraduate program at a College/University and able to receive a paid internship
* Eligible to work in the US without restrictions
* Have previously demonstrated leadership skills through school, extracurricular activities and/or community involvement
* Exceptional at taking on challenges and using your particular set of skills to create solutions
Full-time roles are up for grabs when the program concludes. Opportunities are based on performance and business needs. Don't miss out on this amazing experience and jumpstart your career with Kontoor Brands.
Project Role: Consumer Services - Customer Experience & Operations Intern
The intern will work within the Consumer Services function at Kontoor Brands, reporting to the DTC Supervisor. The role is designed to immerse the intern in customer experience operations, focusing on collecting, analyzing, and leveraging customer feedback to drive process improvements and business decisions. The intern will collaborate closely with Digital Commerce and Direct To Consumer teams, supporting cross-functional projects and operational enhancements.
Key Responsibilities:
* Voice of Customer (VoC) Analysis:
* Collect, categorize, and analyze customer feedback from calls, emails, and chats.
* Identify patterns and trends to support reporting efforts and process improvements.
* Help define the reasons customers contact Consumer Services and recommend opportunities to reduce contacts.
* Operational Support:
* Participate in workflow mapping, documentation updates, and cross-functional alignment projects.
* Support operational improvements that have high business impact but are often deprioritized.
* Gain experience with customer service tools, dashboards, and reporting methods.
* Communication & Problem-Solving:
* Interact professionally with customers across multiple channels (email, chat, phone).
* Practice resolving issues in alignment with Kontoor Brands' values and strengthen de-escalation and proactive service skills.
* Industry Research:
* Research industry tools and best practices for reporting, AI, and customer experience management.
Skills for Success:
* Proficiency in Microsoft Word, Excel, PowerPoint (SAP/Power Bi experience a bonus).
* Excellent communication and relationship-building skills
* Ability to work collaboratively in a team environment.
* Strong analytical and problem solving abilities.
* Self-Starter with a passion for helping others and driving improvements.
* Willingness to learn, adapt, and take ownership of projects.
Experience/Education:
* Pursing a Bachelor's/Master's degree
Location Requirements:
* Greensboro, North Carolina
Why Kontoor Brands?
At Kontoor, we offer a comprehensive benefit package to fit your lifestyle. Our benefits are crafted with the same care as our products.
When our employees are healthy, secure, and well, they bring their best selves to work. Kontoor Brands supports you with a competitive benefits program that provides choice and flexibility to meet your and your family's needs - now and in the future. We offer resources to support your physical, emotional, social, and financial wellbeing, plus benefits like discounts on our apparel. Kontoor Brands also provides four weeks of Paid Parental Leave to eligible employees who are new parents, Flexible Fridays, and Tuition Reimbursement.
We are proud to offer a workplace culture centered on equitable opportunities and a sense of belonging for all team members. Here we have a global workforce of high-performing teams that both unlocks our individual uniqueness and harnesses our collaborative talents.
$27k-36k yearly est. Auto-Apply 36d ago
Communications Operations Specialist
Arch Capital Group Ltd. 4.7
Operations associate job in Greensboro, NC
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.
Job Summary:
The Communications Operations Specialist will be a critical part of our internal communications team, supporting logistics, coordination, reporting and technical needs for company-wide communications initiatives.
You'll work closely with IT, business units, and the Communications team to ensure messages, information and virtual events are delivered seamlessly. You'll also track and analyze data from events, surveys, and other channels to help shape future strategies. This is a great opportunity to build hands-on skills in event logistics, data reporting and content creation while contributing to meaningful projects that connect and engage employees across the company. This role is ideal for someone who thrives on making things run smoothly behind the scenes, problem-solving and contributing to creative communication strategies that engage employees across our organization.
The Communications Operations Specialist will be a member of Arch's global Branding and Employee Communications team, which is based in Greensboro, North Carolina.
Key Responsibilities:
Event Logistics and Execution
* Plan, coordinate and execute webinars, live streams and related events
* Manage platform setup, scheduling and technical checks for livestream events using tools such as MS Teams, Zoom Webinars or similar platforms
* Collaborate with presenters and stakeholders to ensure smooth delivery of live and recorded communications
Technical Coordination
* Serve as a liaison between communications, IT and business units for technical troubleshooting and coordination of video projects
* Help resolve issues related to virtual event tools, streaming and content sharing
Reporting and Analytics
* Gather and track analytics to support communications planning and strategy
* Coordinate and analyze employee surveys to identify trends and actionable insights
* Maintain internal metrics dashboards and help build reports for routine reporting
Content and Editorial Support
* Write clear, concise and engaging content for use on internal communication channels, including the company intranet and signage
* Assist in maintaining and updating pages on the company intranet, ensuring accuracy and relevance
Qualifications:
* Bachelor's degree in communications, marketing, journalism, public relations, data analysis, business administration or a related field OR equivalent work experience
* Minimum of 2 years of relevant work experience
* Experience with live streaming or webinar platforms and content management tools
* Experience producing reports and analyzing communication metrics
* Solid copywriting and editing skills
* Strong attention to detail, excellent organizational skills and an ability to manage multiple tasks simultaneously
* Calm and resourceful approach to troubleshooting under pressure
* Ability to work collaboratively and strong interpersonal skills
* A creative mindset, a passion for storytelling, innate curiosity and a willingness to learn new things.
For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.
$60,000 - $75,000 (Bonus target 7%)
* Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.
* Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.
Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team.
10200 Arch Capital Services LLC
$39k-62k yearly est. Auto-Apply 4d ago
Operational Coordinator - Truck Shop
Pure Flow Inc. 3.3
Operations associate job in Graham, NC
Operational Coordinator
📍
Graham, NC
Full-Time | Automotive, Truck & Building Maintenance Support | 40+ Years in Business
Looking for a role where you can make a real impact every day-and enjoy doing it? Join a team that values efficiency, collaboration, and excellence in everything we do. We're currently hiring an Operational Coordinator to help lead and organize our Automotive, Truck, and Building Maintenance teams.
💼 What You'll Do
Coordinate maintenance schedules and daily operations across departments
Support team leads in ensuring timely, high-quality service
Track progress, optimize productivity, and keep things moving smoothly
Foster a positive, respectful, and team-oriented work environment
🌟 What We're Looking For
Strong organizational and communication skills
Experience coordinating maintenance service teams
A proactive attitude and problem-solving mindset
Someone who enjoys working with people and making things better every day
🎁 What We Offer
Compensation related to past performance & experience
Comprehensive benefits package
A stable company with 40+ years of success and growth
A work culture where you're valued, supported, and encouraged to thrive
Sound like a great fit? We'd love to hear from you!
Apply today and be part of something that works-because of people like you.
Pureflow is an equal-opportunity employer, including disability and veterans. Post-offer, pre-employment background checks and drug tests are required for all positions.
$30k-41k yearly est. Auto-Apply 60d+ ago
Operations Specialist
Premier Federal Credit Union 4.1
Operations associate job in Greensboro, NC
Job Grade: 6 primary functions: Responsible for monitoring various reports, processing daily Returned Deposited Checks received from the Federal Reserve Bank, processing wire transfers, processing share draft and ACH items, processing shared branching transactions, preparing and mailing required member correspondence and mail room administrative duties.
responsibilities:
* Process returned deposited checks from the Federal Reserve daily and place holds on large item returns as notified.
* Process share draft exception entries and balance daily settlement.
* Process ACH exception entries and balance daily settlement.
* Process shared branching entries and balance daily settlement.
* Process wire transfer requests as needed in a timely manner.
* Process and document levy and/or garnishment orders received from federal, state, and local authorities, seeking legal guidance as needed in a timely manner. Process and provide documentation for any legal requests including court subpoenas while maintaining a high level of confidentiality.
* Perform daily check deposit processing (branch, ATM and mobile).
* Complete optical scanning, indexing and verifying when time permits and as necessary.
* Prepare and mail outgoing member correspondence (courtesy pay letters, cd maturity and renewals, mortgage statements, etc...), if applicable to the location.
* Sort and distribute mail; prepare outgoing US mail; prepare branch courier bags (if applicable); and process mail-in deposits as needed.
* Maintain integrity of members' records in a confidential manner.
* Provide assistance to co-workers with projects or other duties when necessary.
* Provide back up support to Card Specialist role as needed.
* Comply with all federal regulations, credit union policies and procedures, including Bank Secrecy and the USA Patriot Act.
* Perform job duties in accordance with the Credit Union's values, mission and vision.
* Perform other various duties as needed and assigned.
minimum requirements:
* High school diploma or equivalent required.
* Prior Financial Institution experience preferred.
* Thorough knowledge of credit union's products and services.
* Working knowledge of general accounting principles.
* Intermediate user of Excel and spreadsheets.
* Good communication, strong organizational and interpersonal skills.
* Detail-oriented with the ability to prioritize efficiently and meet deadlines.
How much does an operations associate earn in Kernersville, NC?
The average operations associate in Kernersville, NC earns between $25,000 and $82,000 annually. This compares to the national average operations associate range of $28,000 to $95,000.
Average operations associate salary in Kernersville, NC