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  • Communications and Operations Specialist

    Guided Search Partners

    Operations associate job in Reisterstown, MD

    This is not a typical office role-and this is not a typical facility. This is the first point of contact for clients and a key contact for vendors and staff for a premier 24/7/365 Facility in Baltimore County. The office team is the heartbeat of the organization, serving as the single point of contact for clients from the first phone call through arrival and follow-up. As they continue to grow, we're adding a full-time Communications & Operations Specialist to take ownership of client communications and day-to-day office operations. The Role You'll serve as the primary connector between clients, trainers, vendors, and leadership. This role blends communication, coordination, light sales education, and operational ownership. You'll be trusted to run the client-facing side of the business-keeping information flowing smoothly, clients informed and confident, and the team aligned. This is a salaried, onsite position in a fast-moving environment. What You'll Do Act as the main point of contact for clients from first inquiry through training completion Communicate client needs and notes clearly to training and care staff Relay updates, progress notes, and expectations back to clients Handle ordering and coordination of facility supplies and vendors Support email communications, announcements, and occasional marketing efforts Keep the office organized, responsive, and professional Build trust with clients through empathy, clarity, and consistency What Success Looks Like Clients feel informed, heard, and confident at every step Trainers and staff receive clear, timely communication Office operations run smoothly with minimal hand-holding You fully own the communications and office function You become a trusted presence clients and staff rely on
    $52k-87k yearly est. 4d ago
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  • Fleet Operations Flag State Specialist - Nautical Inspector

    International Registries, Inc. 4.3company rating

    Operations associate job in Annapolis, MD

    Job Summary: The Fleet Operations Flag State Specialist is primarily responsible for conducting flag state safety inspections. The Fleet Operations Flag State Specialist is expected to maintain a high degree of knowledge of the Microsoft Office applications (Word, Excel, Teams, and Power Point). Additionally, the Fleet Operations Flag State Specialist must have good verbal and written communications skills when dealing with both U.S. and foreign clients. The following is a list of the specific duties and responsibilities of the Flag State Specialist. Location: Annapolis, Maryland Duties/Responsibilities: • Reports directly to the Deputy Fleet Operations Manager and is responsible for the following; • Performing flag state safety inspections and supporting marine casualty investigations as well as answering technical queries. • Conducting special inspections relative to PSC detentions of RMI flagged vessels. • Conducting Pre-Registration inspections on vessels prior to registration as required. • Conducting “vetting” and risk assessments on vessels in accordance with published “desk guides;”. • Monitoring and assisting with updating and troubleshooting of the worldwide inspections status board. • Preparing safety inspection reports for review and processing. • Delivering and retrieving RMI documents, as required. • Tracking and closing out deficiencies. • Reviewing inspection reports as assigned by the Regional Fleet Operations Manager. • Standing watch as a “Duty Officer”. • Conducting ISM, ISPS and MLC audits as directed. • Experience working with ABS, MK Class, and RINA preferred. • Other duties and assignments as may be given or directed by the Senior Vice President Fleet Operations, the Fleet Operations Manager, and the Deputy Fleet Operations Manager. Travel Time%: 35% of the work week will be spent travelling, but this number could increase during the second half of the year. • Ex Coast Guard positions such as Marine Inspector or Port State Inspector have transferable skills. • Other positions outside of the Coast Guard that have transferable skills: First/Second Assistant Engineer, Ex-Chief Mate, or Ex Class Surveyor. An ideal candidate would be someone who understands the operational capacities of a ship inside and out. Education: Bachelor's Degree Maritime Specific Education and Experience: Both a Maritime Degree and Vessel Experience. Years of Experience: 3-5 years. Physical Requirements: • This role is physically demanding. A candidate must be able to crawl, climb, and transverse through tight spaces on ships Salary Range: $80,000 - $100,000 No relocation package available
    $80k-100k yearly 5d ago
  • Membership & Operations Coordinator

    ROCS Grad Staffing

    Operations associate job in Silver Spring, MD

    Why You Want to Work Here This is a great opportunity to join a mission-driven, member-focused organization in a highly visible, front-line support role. You'll work closely with a small, collaborative team and play a key role in supporting members, improving internal processes, and keeping daily operations running smoothly. This role offers variety, flexibility, and the chance to make a real impact while developing strong administrative, customer service, and operational skills in a professional association or nonprofit environment. What You'll Be Doing Serve as a primary point of contact for members, responding to phone and email inquiries in a timely and professional manner Support day-to-day membership activities, including member communications, retention efforts, and database updates Assist with general operations and administrative needs such as scheduling, meeting coordination, event support, and special projects Maintain and update records within the membership database, ensuring accuracy and data integrity Track, document, and report basic organizational metrics as assigned Help document internal processes and assist with training team members when needed Distribute incoming mail and packages and provide general office support Collaborate with internal teams and escalate more complex inquiries when appropriate Support a flexible, “pitch-in where needed” environment typical of a small team What We're Looking For 2-3+ years of experience in a professional office environment (association or nonprofit experience a plus) Strong customer service and communication skills, both written and verbal Highly organized, detail-oriented, and comfortable juggling multiple priorities Self-motivated and able to work independently with minimal oversight Proactive problem solver with a positive, collaborative mindset Comfortable learning and working in databases or CRM/AMS systems (membership systems a plus) Proficient in Microsoft Office (Outlook, Word, Excel) Adaptable, flexible, and willing to support a variety of operational needs
    $34k-51k yearly est. 1d ago
  • Events and Operations Associate

    Society for Science 3.8company rating

    Operations associate job in Washington, DC

    Founded in 1921, the Society for Science (Society), is a champion for science, dedicated to expanding scientific literacy, effective STEM education, and scientific research. Through its world-class competitions, including the Regeneron Science Talent Search, the Regeneron International Science and Engineering Fair, the Thermo Fisher Scientific Junior Innovators Challenge, and its award-winning magazines, Science News and Science News Explores, the Society, a nonprofit 501(c)(3) membership organization, is focused on promoting the understanding and appreciation of science and the vital role it plays in human advancement: to inform, education, and inspire. Position Overview The Society is looking for an Events and Operations Associate to support the Events and Operations (E&O) team. We value strong analytical and interpersonal skills, and the ability to contribute to a fast-paced environment as an individual and as part of a team. To perform the job successfully, this candidate must be able to juggle competing priorities in a fast-paced environment, have excellent customer service skills and be able to interface well with internal and external partners, be well-organized and task driven, and have experience in meeting and event planning and/or logistics. This position will report to the Chief of Event Planning and Operations. This is a non-exempt position. Job Responsibilities Provide administrative and logistical support to the E&O department to perform their duties associated with the suite of science education programs in addition to another 50 meetings and events executed by the department annually. Placing catering orders including proofing BEO's Setting up direct billing with hotels and vendors Planning and executing social events including tours, private dining, dance parties, and other outings for students and teachers Building and placing branding elements and signage Organizing and accounting for materials on site Inventorying materials upon return to warehouse Setting up meeting rooms and/or ensuring that spaces are set according to maps and plans Provide data support such as maintenance of program and production schedules Create and manage rooming lists Serve as the liaison for housing registration and sub-block coordination with the Society's housing and sourcing vendor Reconcile hotel and other large billings as well as mitigate billing discrepancies. Support small meetings on site helping to set up and strike and supporting team members as needed Support monthly town halls including emcee duties Provide customer service to internal and external stakeholders Coordinate hotel stays for guests of the Society throughout the year Provide administrative support to the Chief of Event Planning and Operations Support mailings, materials, and asset management and cover the switchboard when needed Attend all education programs in person. Travel and onsite support is mandatory for this position including 2 dedicated weeks in March, 2 weeks in May and 2 weeks in October plus at least 6 additional weekends throughout the year Qualifications Motivated self-starter and willingness to learn Must be able to manage and perform against deadlines Exceptional communications skills, both written and verbal Ability to develop rapport with colleagues and external clients. Must have excellent technical skills Demonstrated time management skills Technologically savvy Ability to problem-solve and follow directions Must have a valid driver's license and ability to drive large vehicles Must be able to lift 30 pounds Affinity for the Society's mission Supervisory Responsibility None Work Environment While performing the duties of this job, the employee usually works in an office setting. Our offices are currently located near the Dupont Circle and Farragut North Metro stations. Position Type and Expected Hours This is a full-time, non-exempt in-person position-5 days per week. This is a full-time, non-exempt in-person position-5 days per week. Normal business hours are Monday through Friday, 8:30 AM - 5:00 PM Eastern, with core hours of 10:00 AM - 3:00 PM Eastern. Required Education and Experience Undergraduate degree required Computer proficiency including Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint) and Adobe products General accounting skills are helpful Event/project management education/experience is preferred Salary The salary range is $50,700-$57,000 Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands and fingers to operate a computer and other office equipment. Additional Information Society for Science has mandated the COVID-19 vaccine for employees coming into the office and attending Society events. Exceptions to the vaccine requirement may be provided to individuals for religious beliefs or medical reasons. How to Apply Submit a professional resume and cover letter to be considered for this position. Please apply through Applicant Pro: EEO Statement The Society is an Equal Employment Opportunity Employer Society for Science & the Public is committed to equal employment opportunity. In order to provide equal employment and advancement opportunities to all individuals, the Society does not discriminate against employees or applicants for employment onany legally recognized basis, including but not limited to: veteran status, race, color, religion, gender, marital status, sexual orientation, gender identity or expression, ancestry, national origin, disability, personal appearance, family responsibilities, matriculation, political affiliation, age and/or any other categories protected by the laws of the United States or the District of Columbia. Other Duties Please note this job description is not designed to cover every duty, responsibility and activity that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Job Posted by ApplicantPro
    $50.7k-57k yearly 15d ago
  • Member Service and Operations Associate (retail)

    Daughters of The American Revolution 3.6company rating

    Operations associate job in Washington, DC

    Job Description We are seeking a dedicated and enthusiastic customer service professional to join our team! This role is pivotal in ensuring a seamless shopping experience for our customers and online shoppers. If you have a passion for customer service and thrive in a dynamic eCommerce environment, we want to hear from you! Our DAR Insignia Store sells jewelry quality pins and related items to members. The National Society formally adopted its distinctive Insignia badge and ribbon in 1891, and the original design has never changed. A member's first Insignia purchase is often the DAR Member's Starter Set, which includes a 6" ribbon, engraved Chapter Pin, engraved Patriot Ancestor Bar, and Insignia Badge. Over time, members can add additional pins to reflect service work accomplished, offices held, committees joined, and donations made. Each member's personal Insignia collection is unique and special to her. Primary Responsibilities: Guides and assists members in making purchases from all shopping channels (i.e. online, mail, phone) Respond to customer inquiries via phone and email regarding orders, products, and issues. Create, verify, and qualify new orders using our POS system. Travel to on-site pop-up stores to interact directly with our members. Resolve customer problems efficiently and with a professional manner. Provide assistance with inventory management which includes the processing of incoming inventory and maintaining up-to-date knowledge of Insignia materials and products. Assisting with engraving and order fulfillment when necessary. Qualifications and Needed Skills: Minimum of two years of relevant experience in retail or an eCommerce customer focused environment. Direct experience with POS systems and eCommerce platforms required. A good working knowledge of MS Office and spreadsheet software will be needed. Must possess a solid understanding of order processing and fulfillment which should include shipping and receiving. Strong self-direction and the ability to take ownership of tasks, adapting to changing priorities. Excellent oral and written communication skills and the ability to communicate effectively with a wide range of customers. Will be required to travel to attend and run pop-up shop events (30% - 40% during peak conference season). It will be necessary to lift up to 50 lbs., with or without accommodations, for short periods of time. A valid driver's license is desired. Perks and Pay: Hiring range is between $22.00 - $25.00 per hour, based upon skills and experience. We offer both paid vacation and paid sick leave, up to 12 days each for 1st year of employment and observe 14 holidays. Medical/RX, dental, and vision benefits. HSA with employer contribution if enrolled in the HDHP option. Employer-paid life insurance/AD&D and Long-term disability insurance. Flexible spending accounts (health and dependent care). 403(b) retirement plan with an employer match that is fully vested. Free tickets to Constitution Hall events which includes comedy shows and musical performances. As an Equal Opportunity Employer, we are committed to building and retaining a team that represents a variety of skills, experiences, and perspectives. All employment decisions are based on business needs, job requirements, performance, and qualifications without regard to race, religion or belief, national or ethnic origin, gender/sex (including pregnancy), age, physical, mental, or sensory disability, sexual orientation, gender identity and/or expression, marital or domestic partnership status, veteran and military status, family or parental status, or any other status protected under federal, state, or local law. The DAR will not tolerate discrimination or harassment based on any of these characteristics. Job Posted by ApplicantPro
    $22-25 hourly 29d ago
  • Loan Operations Associate I

    Zillion Technologies 3.9company rating

    Operations associate job in Columbia, MD

    Job Title: Loan Operations Associate I This assignment requires a basic understanding of loan products and foundational loan industry experience. The Loan Operations Associate I supports our customers' loan servicing needs and contributes to the development and improvement of all processes, as well as to the objectives of the team and business. The incumbent directly faces internal and external customers and prioritizes delivery of an excellent experience, using strong communication and diplomacy skills, while simultaneously managing a variety of standard loan servicing activities. Position Accountabilities: Ability to work effectively with minimal supervision and be a team player Responds to inquiries relating to his or her particular area or to requests from customers and other Bank personnel within given time frames and within established policy and service level agreements Supports other teammates within the team Understanding assigned process and procedures as it relates to the job task Adhere to all applicable laws and regulations governing bank operations, including compliance with the Bank's BSA/AML Policy and Procedures Ensure excellent service is provided to our internal partners and customers Identifies and resolves issues within assigned function Performs all other job duties as assigned Provide high degree of professionalism and confidentiality in handling and having access to sensitive information Takes accountability for entire process from receipt of work to resolution and closure; provide recommendations on areas of opportunities Ensures daily production goals are met and maintains quality Participate on assigned projects Comply with dual control standards as required Identify risk and escalate concerns through proper channels Develop and maintain knowledge of bank products, services, including other lines of business Ability to learn and adapt to changing procedures and systems Provide quality customer service by answering incoming calls regarding a wide range of questions and inquiries Perform basic account maintenance Perform basic customer transactions Balance OTE transactions Ensure CIP/CDD information is updated in the Core when new information is delivered Process loan payoffs Manages all incoming and outgoing mail Provide pay off letters, loan verifications, and letters of guaranty Process loan file intake activities and prepare for offsite storage Process basic collateral perfection documentation. Qualifications Education & Experience: High School diploma or equivalent required Minimum 1 year of operations or related experience Banking/accounting/finance experience preferred. Knowledge & Skills: Experience with MS Office Suite High level of accuracy and great attention to detail Excellent customer service skills Excellent oral and written communication skills Detail oriented and quality focused Flexible, able to adapt to change Ability to prioritize tasks and meet deadlines. Additional Information Thanks & Regards, Praveen Kumar, Sr. Recruiter Zillion Technologies Inc E-mail: ************************************** Phone: ************
    $75k-113k yearly est. Easy Apply 22h ago
  • Family Center Operations Associate - Pasadena

    YMCA Maryland 3.8company rating

    Operations associate job in Pasadena, MD

    Under the direction of the assigned Supervisor, the Family Center Operations Associate is responsible for establishing a full-relationship with members, associates, and Y leadership. The Family Center Operations Associate is personally committed to consistently exceeding customer expectations by meeting a broad range of Family center operational needs. The Family Center Operations Associate is responsible for providing a high level of customer service to our associates and members. Performs routine duties including but not limited to: mentoring, training and developing others; processing membership transactions efficiently, professionally, and accurately; identifying member needs; promoting association products and services. In addition, the Family Center Operations Associate will help lead the family center team to attain organizational goals. Adheres to all Y established policies, procedures and overall compliance regulations. ESSENTIAL FUNCTIONS: * Promotes, represents and welcomes current and potential members, associates and vendors to the family center in a professional and inviting manner. * Develop a strong, value-added relationship with current and prospective members by engaging in conversations that uncover their current and future wellness needs. Provide solutions to ensure the member feels understood, informed and confident in the products/services offered. * Leads and encourages a positive working environment with an attitude which fosters our Mission, Vision, and core values * Participate as a vital part of the center management team to provide consistent and exemplary services to the community. Including sharing responsibilities as a building supervisor, participation in special events, fund raising campaigns, and shared leadership duties as assigned. * Plan and coordinate day-to-day operations, maintenance, and repair of facilities and equipment within the assigned departments. * Proficiently performs routine and basic tasks across all product experiences within the family center: Membership Services: * Conduct interviews and/or tours responsive to the needs of prospective members; sells memberships. * Builds relationships with members; helps members connect with one another and the YMCA. * Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues. * Applies all YMCA policies dealing with member services. * Adheres to all policies, guidelines, rules, best practices as outlined by the Y in Central Maryland or directed by supervisor. * Performs assigned supervisory or administrative functions as assigned by leadership. Youth Development: * Effectively and appropriately communicate with children and parents/guardian * Maintain clean and disinfected environment for safety of members and children * Maintain all proper paperwork including sign in/out process, behavior reports, incident reports, etc. * Must have understanding of the age and stages of youth development Swim/Lifeguard Programming: * Responsible for conducting classes according to the YMCA of the USA Aquatic Program, adapted where necessary for local conditions. * Responsible for safety of all swimmers during lesson and for the interpretation and enforcement of all pool rules Fitness: * Directs and manages operations of the health, fitness, and physical education programs. Responsible for oversight and the programmatic development of all physical areas of the building including the fitness center, group exercise room(s), multi-purpose room(s) and climbing wall (where applicable) that are used for programs to serve the members and the community and for scheduling these areas in accordance with the best possible use of facilities. * Assist in other areas as assigned Preferred Qualifications: * Bilingual proficiency in English and Spanish
    $58k-102k yearly est. 9d ago
  • Operations Associate

    Pennington Partners and Co 4.2company rating

    Operations associate job in Bethesda, MD

    The Operations Associate will play a critical role in the expansion of the firm's Operations Team and will assist in overseeing custodial relationships and contribute to the management of Pennington's private fund and advisory operations. This position requires strong organizational skills, the ability to learn quickly, and a proactive approach to problem-solving within a dynamic environment. This is a mission-critical role as the firm continues to rapidly grow and expand to new markets that will provide the right candidate with plenty of opportunity for upward mobility. This role is based in Pennington's Bethesda, MD office. What You'll Do Assist in managing operational workflows, ensuring efficiency and accuracy across tasks while maintaining attention to detail. Support process improvements and documentation, implementing best practices under supervision to enhance overall operational effectiveness. Coordinate with cross-functional teams to streamline communication, project execution, and ensure proper utilization of software tools. Maintain and update internal systems, databases, and process documentation, ensuring data is organized and aligned with organizational standards. Provide administrative support, including scheduling meetings, organizing files, monitoring inventory, handling mailings, and assisting with all general operational and facility tasks. Help troubleshoot operational issues and recommend solutions to improve processes while supporting data accuracy as part of broader responsibilities. Facilitate onboarding of employees by managing basic documentation, system access, and ensuring smooth transitions for team members. Develop familiarity with specific software tools used in operations, applying expertise as needed to support team workflows and optimize system usage. What You'll Need Bachelor's degree in Business, Finance, or related field; or equivalent experience. Exceptional leadership and team management skills. Excellent organizational and analytical abilities. Proficient in Microsoft Office Suite and experience with CRM, Performance Reporting and Portfolio Management applications. Strong written and verbal communication skills, including ability to succinctly explain complex ideas. Ability to multi-task, thrive and adapt in a dynamic, fast-paced environment. Extraordinary organizational and project management skills.
    $87k-138k yearly est. 60d+ ago
  • Operations Associate, Jackpocket (Part Time)

    Draftkings 4.0company rating

    Operations associate job in Washington, DC

    At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours As an Operations Associate, you'll be at the heart of a fast-paced fulfillment center, driving the success of our newest digital lottery courier product, Jackpocket. You'll manage every aspect of the customer lottery ticket order experience, ensuring accuracy and efficiency with each order and redemption. Your role will shape the future of this rapidly growing industry as you keep systems running seamlessly to positively impact the team's success while enhancing the lottery experience for our customers. What you'll do as an Operations Associate Manage and process customer lottery ticket orders and redemptions at our local fulfillment center, ensuring accuracy from start to finish. Keep our systems updated with real-time customer order statuses and tracking information. Streamline and organize workflows to meet daily objectives and hit deadlines. Maintain the smooth operation of printing and scanning equipment, ensuring everything runs flawlessly. Step in to support various operational projects as they arise, contributing to the team's overall success. What you'll bring Flexibility to work a dynamic schedule, including weekends and holidays with a proven track record of reliable attendance. Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel. Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently. Exceptional customer service, communication, and time management skills. Physical ability to stand and walk frequently and occasionally lift up to 25 lbs, ensuring smooth operations in a fast-moving fulfillment setting. Join Our Team We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role. The US hourly rate for this part-time position is 19.00 USD, plus benefits as applicable. The compensation information displayed on each job posting reflects the compensation for new hires for the position across all US locations. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary rate and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $27k-36k yearly est. Auto-Apply 13d ago
  • Operations Associate

    Chargelab

    Operations associate job in Washington, DC

    Over the next decade, there will be a massive shift to electric vehicles, with the majority of North American vehicle sales expected to be EVs by 2030. ChargeLab is a fast-growing software company building the EV charging infrastructure of the future with solutions that power networks of charging stations across the world. Job Description ChargeLab's Operations team is responsible for rapidly deploying chargers for customers, leveraging our network of amazing distribution and manufacturing partners to seamlessly deliver EV charging stations with powerful software. The Operations team is looking for an Operations Associate who will lead the growth of the company through operational excellence and superior customer service. Responsibilities: Design and execute our core services for charger deployment, network monitoring and operations & maintenance Own and maintain internal programs and reporting Identify opportunities to streamline processes and drive improvements to ensure operational excellence at scale Improve operational performance by using a quantitative approach for issue identification, root cause analysis and improvement rollouts Work with internal cross functional teams (Engineering/Product, Sales & Marketing) to drive program goals and identify areas of improvement Expand our distribution and install network with key strategic partnerships Design and execute the support experience for site hosts, distribution partners, field service partners and EV drivers Develop and maintain customer facing content to ensure that the voice, tone, and brand of support is consistent and effective Drive continuous efforts to improve support infrastructure and turn customer data information into meaningful product, support, and operational improvements Qualifications Bachelor's Degree Minimum 1-2 years of experience in project management, program management or related areas Experience building efficient processes that scale across a large organization Experience with customer experience strategy or customer service environment Experience leading cross-functional projects by using insights based on data Self-motivated with a strong affinity for strategic problem solving and driving action Shown success in uncovering data to guide customer driven decisions Persuasive written and verbal communication skills across diverse functions and teams Ability to balance important priorities Experience with process optimization, program management, customer support strategy or quality assurance strong project ownership Additional Information Location: Toronto, ON or Washington, DC Compensation: Base salary + stock option plan All your information will be kept confidential according to EEO guidelines.
    $39k-74k yearly est. 60d+ ago
  • Senior Athletics Operations Associate, Mount Vernon Athletic Facilities and Barcroft Park

    George Washington University 4.1company rating

    Operations associate job in Washington, DC

    Bookmark this Posting Print Preview | Apply for this Job Please see Special Instructions for more details. Employer will not sponsor for employment Visa status Posting Details The George Washington University Department of Athletics and Recreation actively engages our students, our campus community, our alumni, and our fans through the spirit of healthy living and competition. Located in the heart of our nation's capital, this world-class university aspires to have a world-class athletics and recreation program. We are committed to building and sustaining a program that mirrors the overall excellence of the university, by providing students an unparalleled opportunity for achievement and engaging the larger community as we grow and cultivate the next generation of leaders. This experienced Senior Athletics Operations Associate, Mount Vernon Athletic Facilities and Barcroft Park position typically oversees daily, event, and logistical operations for an athletic center or moderate to large sports, including but not limited to staffing, scheduling, travel logistics, and facilities maintenance. The position may provide general/routine building and equipment repair, and serves as the liaison with contractors and GW Facilities for building and equipment maintenance. This position assists with budget oversight of student and staff personnel. The position may coordinate all logistics for a moderate to large sports program, including summer camps/clinics and promotion of the sports program. The incumbent directly supervises and trains a temporary workforce of graduate assistants, part-time staff, and student staff. This workforce is responsible for: * Assisting in outdoor athletic facilities maintenance and upkeep annually, including but not limited to artificial turf, natural turf, bleachers, audio, press/video towers, scoreboards, etc. * Primary game day operations for Men's and Women's Soccer, Softball, Lacrosse and Women's Tennis and Baseball. Assists in operations for all intercollegiate teams as well as some external event coverage. * Day-to-day facility oversight, including liaising with Mount Vernon Campus senior staff, contractors, neighborhood constituents/user groups (Palisades Neighborhood Commission, St. Patrick's Episcopal School, Lab School, Field School). * Independently manages intercollegiate and non-intercollegiate events and supports revenue generation for the University at Mount Vernon Athletic Facilities and Barcroft Park with revenue generation goals. * Managing Mount Vernon Pool operations, including promotion, communication and sales of summer memberships, primary liaison with contracted pool maintenance and lifeguard service provider, hiring/training of swim instructors, basic upkeep of pool facility. * Creates, coordinates, and implements all initial and ongoing temporary workforce training sessions, including operations, safety/security, and risk management/reduction. * Plans, staffs, and schedules the Mount Vernon Athletic Facilities and Barcroft Park for events and full operation throughout the year, and collaborates with appropriate campus departments to respond to issues that arise (University Police Department, Safety and Security, etc.). * Daily event, and logistical operations for the Mount Vernon Athletic Facilities and Barcroft Park including but not limited to staffing, housekeeping, facilities maintenance, turf management, etc. The position is based at GW's Mount Vernon campus in Washington, DC but may require travel across the United States. The incumbent may perform other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position. Minimum Qualifications: Qualified candidates will hold a Bachelor's degree in an appropriate area of specialization plus 2 years of relevant professional experience, or, a Master's degree or higher in a relevant area of study. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience. Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications: Preferred Qualifications: * Experience working in Division I athletics operations, facilities and events. * Experience hiring, training, managing and evaluating student-, part-time and full-time staff * Experience with capital facility projects * Excellent interpersonal skills. * Proficiency in Microsoft Office (Word, Excel, the Internet, E-mail) and in using standard office equipment. * Ability to demonstrate effective communication skills both orally and in writing. * Ability to analyze and interpret policy and procedural questions. * Ability to research and resolve office management problems and questions. * Ability to organize workflow, coordinate activities and prioritize workload, including delegation of duties to staff. Hiring Range $51,455.52 - $84,850.51 GW Staff Approach to Pay How is pay for new employees determined at GW? Healthcare Benefits GW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well-being and various voluntary benefits. For program details and eligibility, please visit ************************************* II. JOB DETAILS Campus Location: Mount Vernon, DC College/School/Department: Athletics and Recreation Family Athletics Sub-Family Athletics Administration Stream Individual Contributor Level Level 2 Full-Time/Part-Time: Full-Time Hours Per Week: 40+ Work Schedule: M-F, 8:30 am - 5:30 pm plus some evenings and weekends Will this job require the employee to work on site? Yes Employee Onsite Status On-campus (in person) Telework: No Required Background Check: Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search Special Instructions to Applicants: Employer will not sponsor for employment Visa status Internal Applicants Only? No Posting Number: S013987 Job Open Date: 12/22/2025 Job Close Date: If temporary, grant funded, Sponsored Project funded or limited term appointment, position funded until: Background Screening Successful Completion of a Background Screening will be required as a condition of hire. EEO Statement: The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law. Posting Specific Questions Required fields are indicated with an asterisk (*). * * Are you currently employed with The George Washington University? * No * Yes * * For current GW employees, have you completed your Introductory Employment Period (IEP)? (As a reminder, employees in their IEP are not eligible to apply for other internal university staff and research positions until the IEP is complete.) * Yes, IEP complete * No, still in IEP * N/a - not a current GW employee * * What is your salary range expectation? (Open Ended Question) Documents needed to Apply Required Documents * Resume * Cover Letter
    $51.5k-84.9k yearly 9d ago
  • AV & Facilities Operations Associate (Entry Level)

    EAB 4.6company rating

    Operations associate job in Washington, DC

    At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve. At EAB, we serve not only our partner institutions but each other-that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards. For more information, visit our Careers page. The Role in Brief: Operations and Audio-Visual Associate The Real Estate and Ops Support Department is seeking applicants interested in the position of Operations and Audio-Visual Associate. The Ops Support team is responsible for the space planning and facility management of EAB's three office locations - serving nearly 1,900 employees. This role will be responsible for coordinating day-to-day Washington, D.C facilities operational needs as well as supporting audio visual requests for our conference rooms Monday through Friday during operating hours. The Operations and Audio-Visual Associate will approach the position with a high level of attention to detail and unparalleled level of service, creating an engaging and well-maintained office space for EAB employees. This role is based in EAB's Washington, DC office. Primary Responsibilities: This Associate is responsible for facility and audio-visual management including but not limited to the following: Provide basic in-office technical assistance and support for issues related to computer systems, software, hardware, and audio-visual technology such as cameras, microphones, and speakers; work closely with the Tech Support team to diagnose and resolve issues. Perform setup of AV systems for both internal and external events including but not limited to testing, adjusting, and troubleshooting audio, digital presentation, and equipment to ensure an exceptional meeting experience for staff and partners. Set-up and break down furniture and equipment for organizational meetings, events and activities. Manage weekly gift bag inventory and deliveries. Audit each office floor daily to ensure they are being well maintained and tend to items that need attention; verify all conference and meeting rooms are ready for use, equipment is online, and space is tidy. Manage incoming and outgoing office mail including coordination of freight shipments for various projects / events. Coordinate and troubleshoot office access for employees, vendors, and partners. Respond to facility inquiries and issues, verifying the problem, and taking the necessary corrective action to resolve in a comprehensive and timely manner. Coordinate facilities vendors and service providers including scheduling, as well as documenting maintenance and repair service visits for EAB and its subtenants. Coordinate with building management on service, security, access, and use of shared building amenities. Remain knowledgeable regarding all operational aspects of building systems, following protocol for effective building-specific maintenance and safety procedures. Manage office supplies and supply areas ensuring adequate inventory is on-hand, reordering when necessary. Connect with staff to build appropriate rapport; best understanding the needs, expectations, and requirements to achieve a high level of service and excellent employee experience. Provide support as needed for Real Estate projects and initiatives. Assist across all Business Solution teams, including Events and Tech Support. Basic Qualifications: Education: High school graduate or GED 1+ year work experience Demonstrated success delivering service both internally and externally and record of achievement Proven multi-tasking skills in a fast-paced environment Extremely organized and detail oriented Ability to effectively and efficiently solve problems, identify root causes and implement solutions Effective interpersonal and communications skills Ability to lift and/or move up to 50 pounds on a continuous basis Capable of standing for long periods of time Positive, polished, poised and professional Ideal Qualifications: Education: Associate degree 1+ year work experience in a technical and / or operational support role Knowledge of principles and practices of basic office management and organization Proven experience in facility maintenance and working with building maintenance vendors Experience developing personal organization tactics to meet business goals Proficient in Outlook, Word, Excel and familiar with Power Point Ability to identify and take initiative on projects Ability to communicate by e-mail and phone with internal and external clients Experience working in a team environment, as well as autonomously Demonstrated computer and analytical skills Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB's mission, values, and aspiration If you've reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome new perspectives and learn from each other's unique experiences. We would encourage you to submit an application if this is a role you would be passionate about doing every day. Compensation: The anticipated starting salary range for this role is $40,000 - $45,000 per year. Benefits: Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include: Medical, dental, and vision insurance plans; dependents and domestic partners eligible 20+ days of PTO annually, in addition to paid firm and floating holidays Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each) 401(k) retirement savings plan with annual discretionary company matching contribution Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans Employee assistance program with counseling services and resources available to all employees and immediate family Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation Fertility treatment coverage and adoption or surrogacy assistance Paid parental leave with phase back to work program for birthing and non-birthing parents Access to milk shipping service to support nursing employees during business travel Discounted pet health insurance coverage for dog and cat family members Company-provided life, AD&D, and disability insurance Financial wellness resources and membership in a robust employee discount program Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities Benefits kick in day one; learn more at eab.com/careers/benefits. This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future. At EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard. To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don't discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. #LI-Onsite
    $40k-45k yearly 14d ago
  • Ticket Operations Associates (Limited Term)

    MLB 4.2company rating

    Operations associate job in Washington, DC

    The Ticket Operations Associates will work closely with the Ticket Operations staff in the selling, printing, and distribution of single & group tickets, season packages, and special ticket events and initiatives. The Associates will assist in the processing of internal CRM departmental requests and will be instrumental in the implementation, execution and reporting of Nationals ticket offers, discounts, and promotions through the ProVenue ticketing system. Associates will assist the Ticket Operations Department in providing a wider more intensive service net for our external customers and internal departments. The Ticket Operations Student Associates are expected to always provide exceptional customer service to patrons of Nationals Park. The Associates will be tasked with preparation and set up of the Box Office locations around Nationals Park and be heavily involved with servicing patrons within the Ticket Services Lobby on gamedays. Candidates should possess superior customer service, communication skills, & should have the ability to interpret/diagnose problems in a fast-paced work environment. The Ticket Operations Student Associates will be provided the opportunity to experience the daily and gameday functions of an MLB ticket operations department while also interacting with other departments to help fulfill internal ticketing needs. They must have prior customer service experience as well as be experienced with internet and web-based browsers/searches, MS Office applications such as Excel, Word & PowerPoint. Superior writing/reading comprehension and problem-solving skills are required. Candidates with high level Microsoft Excel proficiency and/or certifications are preferred. Prior experience in the handling and reconciliation of cash is recommended. The Ticket Operations Student Associates will be expected to work long irregular hours, including nights, weekends, and holidays, and the duration of work is from March to October 2026. Essential Duties and Responsibilities: Assist in the processing, printing and distribution of season, group and individual game tickets. Service and interact with customers on a regular basis to help resolve ticketing questions and concerns. Process ticket exchanges in accordance with the Season Ticket Holder Exchange policies. Assist in the generation of reports based on promotions, sales, inventory, etc. Utilize automated ticketing system, Tickets.com ProVenue, to process all internal & external ticket requests. Assist in tracking and reporting discounts and total ticket numbers. Collaborate with other departments within the organization to ensure internal ticketing requests are fulfilled. Support buildout of online ticket offers and promotions through the Nationals website and MLB Ballpark app. Support in supervision and training of seasonal ticket seller staff. Update policies and procedures manual and assist in special projects. Uphold the core integrities of performance, excellence and accountability. Provide customer service support on gamedays in the Ticket Services Lobby. Assist with administrative tasks for the department, i.e. CRM, data entry, updating spreadsheets, filling, scanning, data entry/processing, and general office work. Maintain the cleanliness and organization of common office areas and storage spaces. Aid in the gameday preparation of the box offices including, outfitting supplies, stanchion setup, signage placement, scanning equipment, etc. Other duties as assigned by Ticket Operations staff. Requirements: Minimum Education and Experience Requirements Authorized to work in the United States. Currently enrolled as an undergraduate or graduate student at an accredited college or university and have completed a minimum of 1 semester or have graduated from an accredited college or university within the last 6 months. Minimum cumulative grade point average of 3.0 on a 4.0 scale. Successfully pass a Background Investigation. Minimum of 1-3 years of customer service experience Be available for the entire length of the Student Associate Program (March-Oct 2026). Exhibits strong desire & passion to work in sports and Ticket Operations. Attention to detail including excellent time management and organizational skills. Experience processing and handling cash and/or other payment methods. Excellent organizational abilities to handle multiple tasks, establish priorities, and meet deadlines. An effective communicator both verbally and written with excellent interpersonal skills. Displays initiative in projects while demonstrating the ability to create and thrive in a team environment. Knowledge, Skills, and Abilities necessary to perform essential functions: Prior experience in a customer service/retail environment. Proficiency in typing and computer technical aptitude with the ability to utilize MS Word, Excel & PowerPoint. Computerized ticketing experience, particularly in the Tickets.com ProVenue operating system, is desired yet is not a prerequisite. Fluently bi-lingual in English and Spanish is a plus. Physical/Environmental Requirements Working conditions are normal for an office environment. Work often requires weekend and/or evening work. Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. Position entails extensive interaction with fans and guests of Nationals Park. May work at heights. Employee will be exposed to inclement weather of varying degrees. While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds. Compensation The projected wage rate for this position is $17.95 per hour. Actual pay is based on several factors, including but not limited to the applicant's: qualifications, skills, expertise, education/training, certifications, and other organization requirements. Starting salaries for new employees are frequently not at the top of the applicable salary range. Equal Opportunity Employer: The Nationals are dedicated to offering equal employment and advancement opportunities to all individuals regardless of their race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, disability, or any other protected characteristic under applicable law.
    $18 hourly 24d ago
  • Operations Specialist II

    CSA Global LLC 4.3company rating

    Operations associate job in Washington, DC

    Job DescriptionDescription: For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools, and proven processes to advance federal missions. Client Solution Architects is looking for an Operations Specialist II in the Washington Navy Yard. CSA Global Inc. is seeking an Operations Specialist to provide 12 hours/day, on-site support in monitoring, collecting, and sharing all aspects of reporting information associated with the operations of the Shore Enterprise Operations Center (SEOC), currently located in Building 111 at the Washington Navy Yard. Primary responsibilities include maintaining situational awareness (SA) and situational understanding (SU) in accordance with the Commander's Critical Information Requirements (CCIRs) and local directives and standard operating procedures. This requirement is often performed independently and serves as the command's first line of critical information flow. How Your Role Will Make an Impact: Assisting the N37 Staff with the flow of information to the staff, regions and installations Screening, categorizing, and formatting all incoming message traffic for distribution Preparing and disseminating briefs in accordance with Commander's requirements Supporting, implementing and proposing direction for Crisis Action Team (CAT) operations information management, including using the C4I Suite and all other available information systems in the SEOC Providing oral and written responses and briefings to queries by Echelon I, II, III, and IV commands, leadership and staff, and by external stakeholders for approval by the Government representative Promoting knowledge sharing among Echelon I, II, III, and IV commands and other stakeholder organizations through collaborative business processes Executing Continuity Of Operations (COOP) plans when directed, including deployment to a COOP site Maintaining and tracking status of equipment in the SEOC Ensuring compliance with all regulations and policy governing secure communications equipment and procedures Following local security procedures and supporting Navy Information Assurance (IA) requirements Properly handling classified material in an open secret secure space. Requirements: What You Will Need to Join Our Award-Winning Team: Clearance: Must possess and maintain an active U.S. Secret clearance Education: Must possess a Bachelor's degree Five years' experience in operations center, command center, or communications center operations. Recent relevant experience in emergency management (EM) operations for either federal or state organizations. At least eight years of military service. What Sets You Apart: Bachelor's and Master's Degree in Emergency Management Direct knowledge of or experience with the Navy installation Emergency Management program
    $61k-99k yearly est. 18d ago
  • CMS Operations Specialist II

    Global Science & Technology, Inc. 4.4company rating

    Operations associate job in Chevy Chase, MD

    Job Description The CMS Operations Specialist (II) will manage activities related to the Central Management System (CMS) and other software, including Tracklogs, hosted in the Web Operations Center (WOC). is contingent upon contract award* Primary Duties: Serve as the liaison between the WOC and the RFIMS host facility's client network to assure secure and reliable connections between the CMS subsystem, in accordance with the applicable Interface Control Documents (ICD) and Service Level Agreements (SLA) for the RFIMS field sites' host facility client networks. Monitor the operational health and status of the CMS subsystem, IFSS, and ancillary equipment to ensure they are operationally available and fully functional. Monitor and report radio interference, follow procedures for reporting to Federal and Partner stakeholders, perform diagnostic tests of system, and follow escalation procedures when problems cannot be resolved. Required Education/Experience/Skills: Bachelor's Degree from an accredited college or university in Information Technology, Computer Science, or a related field. At least 5-10 years of relevant experience in IT Security. Familiarity with cloud operations Applicants selected will be subject to a government background investigation and may need to meet eligibility requirements. Compensation At GST, we celebrate your contributions. We will provide you with opportunities and choices and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care for full-time employees working 30-plus hours per week. Our recognition awards program acknowledges employees for exceptional performance. Salary at GST is determined by various factors, including but not limited to location, the individual's combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $144,000 to $165,000.00 (annualized USD). The estimate displayed represents the typical salary range or this position and is just one component of the GST total compensation package for employees. Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Work Definitions: If this position is listed as remote or hybrid, you'll periodically work from a company or client site facility. If this position is listed as onsite, you'll work at the client site - in person, or as needed for the specific role. Please note, effective 5/7/2025, that as part of the onboarding process for this position, individuals undergoing identity verification for new PIV card issuance, must present a REAL ID compliant form of identification or an equivalent acceptable form. GST is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. GST provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
    $144k-165k yearly 19d ago
  • Studio Operations Specialist - HCI

    GC 4.2company rating

    Operations associate job in Silver Spring, MD

    The Studio Operations Specialist is responsible for working closely with the Studio Services Manager to perform various tasks in the studio to ensure efficiency. Assisting with the optimal operation of the studio and ensuring productions are done effectively in collaboration with content development staff. COMPENSATION Full-time hourly position with benefits Remuneration: Grade 7 ($26.82 - $37.64) BENEFITS Hourly employees are eligible for benefits including health insurance, paid time off, and retirement savings plans, with eligibility based on hours worked. SUPERVISOR Luci Sloan ESSENTIAL JOB FUNCTIONS Serves as floor manager and camera operator. Designs and implements lighting for sets and various productions. Sets up and strike sets, cameras, and other elements/equipment for productions. Maintains an organized, safe, and clean HCI studio and warehouse space/environment. Works with producers in the design and building of the studio sets. Works closely with independent contractors, set designers/builders, Producers, Production Assistant, and Studio Services Manager in coordinating production schedules. Maintains studio equipment in good working condition. Provides regular reports and feedback to supervisor on overall production needs and requests. Recommends improved production efficiency practices. Reports equipment functionality issues to supervisor in a timely manner. Assists in all areas of Studio Services but not limited to make-up, set dressing, field productions, teleprompter, control room functions, video/audio editing, logging, archiving camera originals, video and audio engineering and maintenance. Participates in the review and evaluation of HCI's productions to ensure harmony with HCI's policies. Must be a member in regular standing of the Seventh-day Adventist Church. Must maintain a regular and reliable work schedule Attends internal committee meetings as assigned. Other duties as assigned. QUALIFICATIONS Education and Experience Bachelor's (BA/BS) degree in a media related area preferred. Appropriate successful work experience may be acceptable in lieu of scholastic requirements. Two years previous experience in media production is required. Knowledge, Skills & Abilities Knowledge of principles, policies and beliefs of the General Conference and the Seventh-day Adventist Church. Knowledge of church employment policies and practices helpful. Ability to maintain neatness and order, organization, and a pleasant disposition in dealing with others. Requires knowledge of up-to-date office procedures such as filing, telephone techniques, office equipment (including computer, etc.), and English language usage (spelling, grammar, punctuation, etc.) skills. Ability to perform clerical and support duties with speed and accuracy without constant supervision. Must have the ability to work under pressure and with interruptions. Position requires keyboard speed. Absolute confidentiality required at all times.
    $26.8-37.6 hourly 60d+ ago
  • Administrative Operations Specialist, Radiation Oncology

    VHC Health 4.4company rating

    Operations associate job in Arlington, VA

    Title Administrative Operations Specialist, Radiation Oncology Job Description Purpose & Scope: Under general supervision, manages all front desk operations and administrative tasks within the Radiation Oncology Department. Responsibilities include overseeing patient communications, coordinating scheduling for consultations and procedures, and facilitating patient check-ins utilizing EMR systems (Epic and Aria). Ensures accurate insurance verification, authorization processing, and appeals management. Prepares clinic materials, organizes chart reviews, and collaborates with the Cancer Resource Center to enhance patient support services. Additional duties include referral management, discharge tracking, medical records coordination, and administrative support for leadership, inventory oversight, and optimization of billing and authorization workflows. Serves as a liaison for professional and facility billing, delivering high-quality patient service through effective communication and operational excellence. Education: High school diploma or equivalent is preferred. Experience: Three years of medical office experience is preferred, with a focus on Oncology being highly desirable. Certification/Licensure: None.
    $60k-95k yearly est. Auto-Apply 34d ago
  • Operations Specialist

    Encore Fire Protection 3.9company rating

    Operations associate job in Baltimore, MD

    Who We Are Do you face problems head on and thrive on tackling challenges? Are you naturally competitive and internally motivated to be the best in your field? If the answer is yes, then there may be a position for you at Encore Fire Protection. At Encore, we believe that the key to success is our diverse and talented team of employees. At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of over 2,200 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen. As part of Encore's mission to be the best fire protection company the industry has ever seen, we have joined forces with Fireline Corporation, headquartered in Baltimore, Maryland. This partnership not only allows us to expand our footprint and find top talent in the Baltimore and Virginia area, it also allows us to work with industry leaders who strive for the same level of excellence as we do. Our continued growth and success has created the need for an Operations Specialist working out of our Baltimore, MD office. Someone that will excel in this role will have 2 -3 years of office experience and has an undeniable desire for growth. Operations Specialists have a very defined track for advancement that can lead to a financially rewarding career in Project Management, Operations Management, Analyst, or Sales. The timeline for advancement is based on the individual's motivation to progress. What you'll be doing: Manage and oversee the service delivery for specific product lines Review scope of work and service contracts to ensure accuracy Match billing with contract quotes and be able to notice even the smallest differences Investigate scope of work performed with billing discrepancies Communicate with customers on daily basis with invoice changes Maintain focus on executing end of month billing cycle Requirements: The number one requirement for this position is a great attitude and strong desire to succeed (ok, that's two things), but beyond that, we are looking for the following: Although a college degree is preferred, we know the skills needed to be an awesome operations specialist are not always taught in the classroom. Two years of related work experience are just as impressive Prior experience in a service business or scheduling position Comfortable with technology (Microsoft Office) and interest in learning new technology. We work with an industry-specific program in which you will be given basic training on program usage but it is up to each individual's initiative to develop advanced skills Ability to work under pressure and meet deadlines Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role. Expected salary range between $55,000 - $75,000 What We Offer: At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect: Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team. Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work. Flexible Dress Code: Upon joining, you'll receive branded Encore gear and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we'll dress up when the situation calls for it. Innovative Culture: We encourage a culture of experimentation and improvement. You'll have the freedom to express your ideas and be part of a company that is always looking to improve and grow. Tools for Success: Access to leading-edge web-based productivity tools. Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy. Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future. Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind. Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status #LI-EP1
    $55k-75k yearly Auto-Apply 29d ago
  • Account Operations Outside Specialist II (Manheim)

    Cox Enterprises 4.4company rating

    Operations associate job in Elkridge, MD

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Account Operations Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $21.54 - $32.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Job Responsibilities: * Perform various clerical and administrative duties relating to vehicle recon fulfillment. * Receive in bound vehicle and registration information from customers requesting reconditioning services for their units. * Perform data entry and verify customer vehicle information is accurately recorded in the system and that vehicles are properly tagged with a work order. * Evaluate reconditioning needs and provide timely and accurate quotes. * Perform walk around of the units and evaluate cosmetic reconditioning needed. * Estimate cost for cosmetic repairs and discuss with customer to gain approval. Record the outcome in the appropriate tools. * Coordinate with the reconditioning shop areas for vehicle repairs and post charges to appropriate account in a timely manner. * Create and maintain charges associated with reconditioning fees related to these accounts. * Perform a check for recalls on all units and note the results in the appropriate tool. * Work with P&P and Accounting staff to ensure payment for billings or accounts receivable are received timely and posted as well as contact customers for reconciliation of discrepancies, when required. * Build deep service relationships with customers. * Manage customer's expectations of recon fulfillment activities through proactive communications. * Respond to customer inquiries relating to assigned customer vehicles, provide quality service, and assist in resolving problems. * Be knowledgeable of customer account agreements, vehicle files, verification of title information, records of the completion of reconditioning work, and other required information. * Enter all pertinent information into AS400 and other tools for approved work requested by customer. * Utilize the AS400/VCF systems to monitor and track vehicle repairs. * Communicate and schedule repairs/enhancements with Recon Shop management. * Monitor vehicle through reconditioning fulfillment process to ensure timeline commitment is met. * Review completed work ensuring customer quality standards are achieved and/or exceeded. * Soft sell additional services to dealers upon delivery of existing work. * Follow up with customer to confirm completion and satisfaction. * Work with finance/local management to ensure customers are charged and A/R is timely collected. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence. * Perform other duties as assigned by management Minimum Qualifications: * High School Diploma/GED and 3 years' experience in a related field. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field. * Safe drivers needed; valid driver's license required. * Prior experience vehicle reconditioning and or general auto body knowledge required. * Self-starter with ability to work with minimal supervision. * Ability to handle multiple tasks simultaneously. * Team-based interpersonal skills. * Excellent verbal and written skills. * Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes to meet business requirements. Work Environment: * Exposure to outdoor elements, including extreme heat and cold. * Moderate noise level. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $21.5-32.3 hourly Auto-Apply 25d ago
  • Specialist, Admissions Operations

    Stevenson University 4.3company rating

    Operations associate job in Owings Mills, MD

    The Specialist, Admissions Operations is responsible for ensuring the timely and accurate processing of all applications and information pertaining to prospective students. In addition, the Admissions Operations Specialist assists with the daily functions of the Admissions Office and represents the department and the university in a helpful, positive manner. Essential Functions Timely and daily review, record, and maintenance of application data to Slate Admissions CRM and Colleague SIS . Process inquiries received from fairs, visits, and all various sources electronic and print. Process and match application documents such as transcripts, test scores and other supporting documents to expedite the completion of student application files. Process admissions decisions, scholarship, and grant awards, as well as process their appropriate letters including, but not limited to running the query for the letter and assembling mail. Perform data import, materials scanning, maintenance of applicant records that include the review and cleanup of errors in Slate and Colleague. Assist Director in providing reports and data as assigned. Daily retrieval of Admissions mail and update of the applicant records. Participate and assist in setting up Admissions events including Open House and Accepted Student Day, along with other admissions events. Process requests and documents via operations email account Conduct ongoing data validation, maintenance, and data clean-up projects. Serve as backup staff covering the Front Desk and answering phone calls. Support application outreach efforts via text messaging and email communication. Maintain professional workplace appearance.
    $41k-58k yearly est. 60d+ ago

Learn more about operations associate jobs

How much does an operations associate earn in Lochearn, MD?

The average operations associate in Lochearn, MD earns between $32,000 and $108,000 annually. This compares to the national average operations associate range of $28,000 to $95,000.

Average operations associate salary in Lochearn, MD

$59,000

What are the biggest employers of Operations Associates in Lochearn, MD?

The biggest employers of Operations Associates in Lochearn, MD are:
  1. Gopuff
  2. JCPenney
  3. Morgan Stanley
  4. Kohl's
  5. Sephora
  6. Capco
  7. 15 Ms Investment Mgmt
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