Operations coordinator jobs in Baltimore, MD

Title: Quality Control Analyst - Mortgage / Underwriting Seeking a Quality Control professional with 3+ years of experience and strong mortgage underwriting and credit risk expertise. This role blends business-side underwriting knowledge with technical and documentation skills, supporting Quality Control teams through process documentation, SharePoint management, and cross-functional collaboration. Key Responsibilities: Create and maintain Quality Control documentation (procedures, job aids, tools) Manage and organize SharePoint sites for QC teams Analyze data and business processes to resolve issues of varying complexity Coordinate and facilitate knowledge-sharing sessions with SMEs and stakeholders Capture meeting notes, action items, and ensure follow-through Required Qualifications: 3+ years of experience in mortgage underwriting, QC, or credit risk Strong understanding of mortgage systems, data, and end-to-end processes Hands-on experience with SharePoint and documentation management Excellent written and verbal communication skills Strong analytical, problem-solving, and critical-thinking abilities Ability to work independently, manage multiple priorities, and meet deadlines Experience with process mapping and continuous improvement preferred We are an Equal Opportunity Employer committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, gender identity, national origin, disability, or veteran status. We value diverse perspectives and actively seek to create an inclusive environment that celebrates the unique qualities of all employees.

About the Company: Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. About the Role: Genpact is urgently looking for a strong Consultant for one of our precious clients in USA. If you are interested kindly share profile at Title: DC Operations Lead Location: Rockville, MD (Onsite) Duration: Fulltime Responsibilities: This is a 100% hands-on technical role (not just lead). Exposure and working experience on AWS and Azure Preferred. Lead the data center operations team, providing guidance, training, and support to ensure high performance and operational excellence. Act as the primary point of contact for all data center-related issues and escalations. Oversee the daily operations of data center facilities, ensuring high availability and reliability of all systems. Manage data center infrastructure technology stack end to end - VMWare/VxRail/Citrix/Logic Monitor/Moog Soft/AD/Azure AD SSO, Azure Security Policy/PKI/Windows & Linux Servers/Vulnerability management/Beyond Trust Password Safe and AD-Bridge/Storage & Backup tools etc. Ensure adherence to operational standards and best practices. Drive the major incidents and potential incidents end to end with periodic updates to client stakeholders for approvals/recommendations. Lead, mentor, and manage a team of data center operation engineers offshore. Provide guidance and support for professional development and performance improvement. Coordinate and manage the team's daily activities, ensuring alignment with organizational goals and priorities. Lead the response to data center incidents, ensuring timely resolution and minimal impact on business operations. Perform root cause analysis and implement preventive measures to avoid recurrence of issues. Develop and maintain incident management processes and procedures. Plan and oversee scheduled maintenance and upgrades of data center infrastructure. Ensure that all hardware and software components are up-to-date and functioning optimally. Coordinate with vendors and service providers for maintenance and support activities. Monitor and analyze data center resource usage, ensuring efficient utilization and avoiding over-provisioning. Conduct capacity planning to support future growth and demand. Implement optimization strategies to enhance performance and reduce operational costs. Ensure data center infrastructure adheres to security policies, standards, and best practices. Implement and maintain security controls to protect data and systems. Ensure compliance with regulatory requirements and industry standards (e.g., ISO 27001, HIPAA). Develop and implement disaster recovery and business continuity plans for data center operations. Ensure regular testing and validation of disaster recovery procedures. Ensure data center infrastructure is resilient and can recover quickly from failures or disruptions. Work closely with other IT teams, business units, and stakeholders to understand requirements and deliver solutions that meet their needs. Collaborate with vendors and service providers to evaluate and integrate new technologies and services. Communicate effectively with stakeholders, providing regular updates on data center operations and performance. IT Environment Monitoring 24x7 ITSM queue-based monitoring. Triage and first-level troubleshooting based on alert severity. Incident resolution using Standard Operating Procedures. Vendor Coordination Coordinate with vendors for infrastructure on public/private Cloud. Provide vendor contact details and escalation matrix. Citrix Architecture and Optimization Maintain Citrix architecture and seek continuous optimization. Participate in architecture design and planning with the steering committee. Recommend system and end-user performance improvements. Implement approved performance improvements. Citrix Environment Support Support Citrix environment and integrate with Client-specific technologies. Order, install, update, and maintain Citrix servers and tools. Assess, consolidate, upgrade, and manage Citrix infrastructure, including SDX appliances. Manage NetScaler infrastructure and upgrades. IT Service Continuity and Disaster Recovery (DR) Services Strategy and Policy Definition Coordination and Execution Data Management Testing and Reporting DR Activation and Coordination Review and Enhancement Onsite and Remote Support Onsite server support, IMAC services, and remote software installation. Decommissioning, proactive evaluation, and datacenter assessment. Windows Server Management & Projects Administer and monitor Windows servers, including health checks and problem management. Manage local users, groups, shares, and server disk/storage. Handle event logs, vendor coordination, and performance issues. Install and manage IIS, apply security patches, and troubleshoot clusters. Oversee DNS, SCOM, certificate management, migrations, and server deployments. Linux Server Administration and Projects User Administration - Manage user accounts, environments, and home directories. OS Package Administration - Add/remove OS packages and troubleshoot issues. Storage Management - Create/manage file systems, logical volumes, and clean up disk space. NIS and NFS Management - Administer NIS tables and services, install/configure NFS servers. Network and Security - Configure/manage NTP, DNS, and implement security standards. OS Upgrade and Patching - Upgrade/patch Linux OS, configure SSSD and AD, manage disk and security. High Availability and Compliance - Build/configure HA environments, enforce security, and ensure regulatory compliance. Server Builds and Management - Install/configure NIS, mail, DNS servers, and centralized syslog servers. DC Power Tools Tool Stack -Logic Monitor, MoogSoft, Manage Engine, Beyond Trust Password Safe, Beyond Trust AD Bridge, CommVault compliance Search, Veritas Hubstor etc. - Management and Support Logic Monitor Administration Installation and Configuration - Install and configure LogicMonitor Collectors and group servers for monitoring. Monitoring and Reporting - Configure monitoring settings, create HLD/Templates/SOPs, and integrate with Moogsoft. Maintenance and Troubleshooting - Backup/restore LogicMonitor Collectors, troubleshoot devices, and modify LogicModules. Storage Backup & Data Management Define performance, data segregation, backup, restore, archival, retention, reliability, encryption, security, scheduling, and access control needs. Recommend hierarchical storage solutions (shared/dedicated, tiered storage, platforms) and procedures to meet requirements and SLRs. Review and approve storage and backup solutions and procedures. Procure and manage data storage infrastructure (SAN, NAS, tape, optical). Provide and manage backup and archival consumables for Client facilities. Maintain data set placement, manage data catalogs, and configure Nimble SAN and NAS switches. Notify Client of any data losses or risks. Perform data and file backups/restores per procedures and SLRs. Qualifications we seek in you! Minimum Qualifications / Skills Bachelor's degree in Computer Science, Information Technology, Electrical Engineering, or a related field. Advanced degrees or relevant professional training are a plus. Minimum 10 years of experience in data center operations, with at least 5 years in a leadership or senior technical role. Extensive experience in data center operations, with a proven track record of managing large-scale data center environments. Preferred Qualifications/ Skills Relevant certifications from Microsoft, VMWare Citrix and Storage vendors are highly desirable. Experience with ITIL or other IT service management frameworks. Familiarity with cloud computing and hybrid data center environments. Excellent communication and collaboration skills, with the ability to effectively interact with technical and non-technical stakeholders at all levels of the organization. Strong analytical and problem-solving skills, with the ability to identify root causes of issues and implement effective solutions in a timely manner. Proven ability to work independently as well as part of a team, with a proactive and self-motivated attitude towards achieving project goals. Best Regards, Manohar Swamy DTAI Hiring Team, Genpact E: ************************** Connect on LinkedIn: Equal Opportunity Statement: Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit *************** Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training..

We are seeking a dependable and detail-oriented Rent Court Administrative Coordinator to join our team. You'll be responsible for filing and tracking rent court cases and supporting internal workflows through data entry, e-filing, and client communication. This is an excellent opportunity for someone who thrives in both structured environments and dynamic, fast-paced situations. Key Responsibilities Prepare and electronically file cases using Maryland's MDEC e-filing system Enter and update case information in internal tracking systems and spreadsheets Answer emails from clients, tenants, and court personnel in a timely, professional manner Organize and maintain both digital and physical case files Monitor deadlines and ensure that all filing and court obligations are met Support attorneys or senior staff with scheduling, document prep, and basic reporting Qualifications Prior experience in a legal, court-related, property management, or administrative role preferred Familiarity with Maryland's e-filing system (MDEC) is a plus Excellent organizational and time management skills Strong written and verbal communication abilities Proficient in Microsoft Office (especially Outlook, Word, and Excel) Dependable, professional, and able to manage competing priorities

Holder Construction, an Atlanta-based commercial construction company with operations throughout the United States, is seeking a highly motivated MEP Coordinator to join our Washington D.C team. Primary Responsibilities Controls/power monitoring coordination including RFIs, submittals, graphics, testing, and checkout. CX lead, including CX schedule ownership, issue tracking and closure, CX checklist readiness reviews, and overall CX communication with client, engineer, and CX provider. Responsible for the specific mechanical and electrical construction needs of Aviation facilities (e.g., Airports) and other related construction projects. This position will supervise all Mechanical, Electrical, and Special Systems Trade contractors and vendors involved in the project. Coordinate all Mechanical, Electrical, and Special Systems schedules, budgets, reports, and documentation from pre-construction through close-out. Requirements For This Position Include 5+ years. commercial construction experience with large sophisticated mechanical and electrical systems. Position requires extensive experience managing the construction of aviation projects and complex electrical and mechanical infrastructure projects. Candidate must have experience in developing project scopes and schedules, coordinating change orders and RFIs, managing and tracking project budgets, and cost control. Strong experience managing professional relationships with owner's representatives, architects, engineers, and clients while supervising trade partners and vendors is a priority.

Responsibilities: Assist in tracking differences between orders, deliveries, and invoices using established tools and procedures. Help maintain accurate records of all materials delivered to the site, working closely with the production team. Enter and verify cost information in the SAP system as directed. Support the identification and reporting of discrepancies between invoices and order details (such as quantity or price). Communicate regularly with operational staff, finance team members, and suppliers as required. Assist in processing invoices, credit notes, and rebates after confirmation with the production team. Work with the supply chain team to help resolve any differences due to supplier errors. Support problem-solving activities with guidance from procurement, cost controllers, and supply chain staff. Help ensure suppliers are paid on time by completing assigned tasks promptly. Required Skills Essential: Rigorous and detail-oriented Good organizational skills to meet key deadlines Ability to maintain positive relationships with all stakeholders Strong cross-functional communication skills Good knowledge of Excel Desirable: Financial accounting background Familiarity with SAP Experience in construction projects

Founded in 1921, the Society for Science (Society), is a champion for science, dedicated to expanding scientific literacy, effective STEM education, and scientific research. Through its world-class competitions, including the Regeneron Science Talent Search, the Regeneron International Science and Engineering Fair, the Thermo Fisher Scientific Junior Innovators Challenge, and its award-winning magazines, Science News and Science News Explores, the Society, a nonprofit 501(c)(3) membership organization, is focused on promoting the understanding and appreciation of science and the vital role it plays in human advancement: to inform, education, and inspire. Position Overview The Society is looking for an Events and Operations Associate to support the Events and Operations (E&O) team. We value strong analytical and interpersonal skills, and the ability to contribute to a fast-paced environment as an individual and as part of a team. To perform the job successfully, this candidate must be able to juggle competing priorities in a fast-paced environment, have excellent customer service skills and be able to interface well with internal and external partners, be well-organized and task driven, and have experience in meeting and event planning and/or logistics. This position will report to the Chief of Event Planning and Operations. This is a non-exempt position. Job Responsibilities Provide administrative and logistical support to the E&O department to perform their duties associated with the suite of science education programs in addition to another 50 meetings and events executed by the department annually. Placing catering orders including proofing BEO's Setting up direct billing with hotels and vendors Planning and executing social events including tours, private dining, dance parties, and other outings for students and teachers Building and placing branding elements and signage Organizing and accounting for materials on site Inventorying materials upon return to warehouse Setting up meeting rooms and/or ensuring that spaces are set according to maps and plans Provide data support such as maintenance of program and production schedules Create and manage rooming lists Serve as the liaison for housing registration and sub-block coordination with the Society's housing and sourcing vendor Reconcile hotel and other large billings as well as mitigate billing discrepancies. Support small meetings on site helping to set up and strike and supporting team members as needed Support monthly town halls including emcee duties Provide customer service to internal and external stakeholders Coordinate hotel stays for guests of the Society throughout the year Provide administrative support to the Chief of Event Planning and Operations Support mailings, materials, and asset management and cover the switchboard when needed Attend all education programs in person. Travel and onsite support is mandatory for this position including 2 dedicated weeks in March, 2 weeks in May and 2 weeks in October plus at least 6 additional weekends throughout the year Qualifications Motivated self-starter and willingness to learn Must be able to manage and perform against deadlines Exceptional communications skills, both written and verbal Ability to develop rapport with colleagues and external clients. Must have excellent technical skills Demonstrated time management skills Technologically savvy Ability to problem-solve and follow directions Must have a valid driver's license and ability to drive large vehicles Must be able to lift 30 pounds Affinity for the Society's mission Supervisory Responsibility None Work Environment While performing the duties of this job, the employee usually works in an office setting. Our offices are currently located near the Dupont Circle and Farragut North Metro stations. Position Type and Expected Hours This is a full-time, non-exempt in-person position-5 days per week. This is a full-time, non-exempt in-person position-5 days per week. Normal business hours are Monday through Friday, 8:30 AM - 5:00 PM Eastern, with core hours of 10:00 AM - 3:00 PM Eastern. Required Education and Experience Undergraduate degree required Computer proficiency including Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint) and Adobe products General accounting skills are helpful Event/project management education/experience is preferred Salary The salary range is $50,700-$57,000 Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands and fingers to operate a computer and other office equipment. Additional Information Society for Science has mandated the COVID-19 vaccine for employees coming into the office and attending Society events. Exceptions to the vaccine requirement may be provided to individuals for religious beliefs or medical reasons. How to Apply Submit a professional resume and cover letter to be considered for this position. Please apply through Applicant Pro: EEO Statement The Society is an Equal Employment Opportunity Employer Society for Science & the Public is committed to equal employment opportunity. In order to provide equal employment and advancement opportunities to all individuals, the Society does not discriminate against employees or applicants for employment onany legally recognized basis, including but not limited to: veteran status, race, color, religion, gender, marital status, sexual orientation, gender identity or expression, ancestry, national origin, disability, personal appearance, family responsibilities, matriculation, political affiliation, age and/or any other categories protected by the laws of the United States or the District of Columbia. Other Duties Please note this job description is not designed to cover every duty, responsibility and activity that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Description We are seeking a dedicated and enthusiastic customer service professional to join our team! This role is pivotal in ensuring a seamless shopping experience for our customers and online shoppers. If you have a passion for customer service and thrive in a dynamic eCommerce environment, we want to hear from you! Our DAR Insignia Store sells jewelry quality pins and related items to members. The National Society formally adopted its distinctive Insignia badge and ribbon in 1891, and the original design has never changed. A member's first Insignia purchase is often the DAR Member's Starter Set, which includes a 6" ribbon, engraved Chapter Pin, engraved Patriot Ancestor Bar, and Insignia Badge. Over time, members can add additional pins to reflect service work accomplished, offices held, committees joined, and donations made. Each member's personal Insignia collection is unique and special to her. Primary Responsibilities: Guides and assists members in making purchases from all shopping channels (i.e. online, mail, phone) Respond to customer inquiries via phone and email regarding orders, products, and issues. Create, verify, and qualify new orders using our POS system. Travel to on-site pop-up stores to interact directly with our members. Resolve customer problems efficiently and with a professional manner. Provide assistance with inventory management which includes the processing of incoming inventory and maintaining up-to-date knowledge of Insignia materials and products. Assisting with engraving and order fulfillment when necessary. Qualifications and Needed Skills: Minimum of two years of relevant experience in retail or an eCommerce customer focused environment. Direct experience with POS systems and eCommerce platforms required. A good working knowledge of MS Office and spreadsheet software will be needed. Must possess a solid understanding of order processing and fulfillment which should include shipping and receiving. Strong self-direction and the ability to take ownership of tasks, adapting to changing priorities. Excellent oral and written communication skills and the ability to communicate effectively with a wide range of customers. Will be required to travel to attend and run pop-up shop events (30% - 40% during peak conference season). It will be necessary to lift up to 50 lbs., with or without accommodations, for short periods of time. A valid driver's license is desired. Perks and Pay: Hiring range is between $22.00 - $25.00 per hour, based upon skills and experience. We offer both paid vacation and paid sick leave, up to 12 days each for 1st year of employment and observe 14 holidays. Medical/RX, dental, and vision benefits. HSA with employer contribution if enrolled in the HDHP option. Employer-paid life insurance/AD&D and Long-term disability insurance. Flexible spending accounts (health and dependent care). 403(b) retirement plan with an employer match that is fully vested. Free tickets to Constitution Hall events which includes comedy shows and musical performances. As an Equal Opportunity Employer, we are committed to building and retaining a team that represents a variety of skills, experiences, and perspectives. All employment decisions are based on business needs, job requirements, performance, and qualifications without regard to race, religion or belief, national or ethnic origin, gender/sex (including pregnancy), age, physical, mental, or sensory disability, sexual orientation, gender identity and/or expression, marital or domestic partnership status, veteran and military status, family or parental status, or any other status protected under federal, state, or local law. The DAR will not tolerate discrimination or harassment based on any of these characteristics. Job Posted by ApplicantPro

Job Title: Loan Operations Associate I This assignment requires a basic understanding of loan products and foundational loan industry experience. The Loan Operations Associate I supports our customers' loan servicing needs and contributes to the development and improvement of all processes, as well as to the objectives of the team and business. The incumbent directly faces internal and external customers and prioritizes delivery of an excellent experience, using strong communication and diplomacy skills, while simultaneously managing a variety of standard loan servicing activities. Position Accountabilities: Ability to work effectively with minimal supervision and be a team player Responds to inquiries relating to his or her particular area or to requests from customers and other Bank personnel within given time frames and within established policy and service level agreements Supports other teammates within the team Understanding assigned process and procedures as it relates to the job task Adhere to all applicable laws and regulations governing bank operations, including compliance with the Bank's BSA/AML Policy and Procedures Ensure excellent service is provided to our internal partners and customers Identifies and resolves issues within assigned function Performs all other job duties as assigned Provide high degree of professionalism and confidentiality in handling and having access to sensitive information Takes accountability for entire process from receipt of work to resolution and closure; provide recommendations on areas of opportunities Ensures daily production goals are met and maintains quality Participate on assigned projects Comply with dual control standards as required Identify risk and escalate concerns through proper channels Develop and maintain knowledge of bank products, services, including other lines of business Ability to learn and adapt to changing procedures and systems Provide quality customer service by answering incoming calls regarding a wide range of questions and inquiries Perform basic account maintenance Perform basic customer transactions Balance OTE transactions Ensure CIP/CDD information is updated in the Core when new information is delivered Process loan payoffs Manages all incoming and outgoing mail Provide pay off letters, loan verifications, and letters of guaranty Process loan file intake activities and prepare for offsite storage Process basic collateral perfection documentation. Qualifications Education & Experience: High School diploma or equivalent required Minimum 1 year of operations or related experience Banking/accounting/finance experience preferred. Knowledge & Skills: Experience with MS Office Suite High level of accuracy and great attention to detail Excellent customer service skills Excellent oral and written communication skills Detail oriented and quality focused Flexible, able to adapt to change Ability to prioritize tasks and meet deadlines. Additional Information Thanks & Regards, Praveen Kumar, Sr. Recruiter Zillion Technologies Inc E-mail: ************************************** Phone: ************

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Job Description Professional experience, analytical skills, and ability to work efficiently in a fast paced environment. And for good measure, someone that is self- motivated. Position Description: The New Account Document Processing Department consists of Regulatory, Policy and Procedural subject matter experts which handle document validation, quality control, vendor escalations, and offer support to Branch offices, National Operations, and other Special Product areas firm-wide. The Senior Processing Representative is responsible for evaluating incoming documents and inquiries, performing the associated research, and making a determination of the validity of the action or document. The Representative must develop subject matter expertise across the department and have the ability to apply that knowledge in determining document validity. The Senior Processing Representative is also responsible for handling quality sampling of new account documents processed in other areas and responding to escalated issues from those areas. Major Job Responsibilities Customer Focus • Must be dependable, well-organized, detailed oriented, self-starter with the ability to define work scope, tasks, and utilize resources in order to meet established Service Level Agreements. • Act with a sense of urgency and a can-do attitude to address business need and accomplish goals • Conflict resolution- ability to facilitate discussion; ability to quickly obtain relevant facts to resolve a problem is vital. • Anticipates customer needs and consistently meets or exceeds their expectations. • Must be available to work varying shifts dependent upon volume and/or business need. • Must be able to work in a quota driven environment Qualifications Communication Skills • Must have excellent communication skills oral and written - including the ability to write and listen carefully and convey information accurately. • Acts and communicates in a way that demonstrates a high regard for internal and external customers Interpersonal Skills • Promote collaboration and team work and willingness to help others in and across the firm. • Maintain acceptable service levels and be able to continue to work effectively by remaining calm, confident, positive and clear minded regardless of the situation. • Demonstrate active learning-continuously seeking opportunities to develop a deeper understanding of the business Technical Skills • Computer Literacy o Microsoft Office Suite o Previous experience with internal systems is preferred o Previous New Account experience is preferred o Proven ability to learn other software packages • Type a minimum of 35 wpm, Ten key by touch • Educational Level Required: College graduate or high school graduate with equivalent work experience Additional Information If you want to apply and want to know more, please contact: Suhas Konuche suhas.konuche (AT)collabera.com

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours As an Operations Associate, you'll be at the heart of a fast-paced fulfillment center, driving the success of our newest digital lottery courier product, Jackpocket. You'll manage every aspect of the customer lottery ticket order experience, ensuring accuracy and efficiency with each order and redemption. Your role will shape the future of this rapidly growing industry as you keep systems running seamlessly to positively impact the team's success while enhancing the lottery experience for our customers. What you'll do as an Operations Associate * Manage and process customer lottery ticket orders and redemptions at our local fulfillment center, ensuring accuracy from start to finish. * Keep our systems updated with real-time customer order statuses and tracking information. * Streamline and organize workflows to meet daily objectives and hit deadlines. * Maintain the smooth operation of printing and scanning equipment, ensuring everything runs flawlessly. * Step in to support various operational projects as they arise, contributing to the team's overall success. What you'll bring * Flexibility to work a dynamic schedule, including weekends and holidays with a proven track record of reliable attendance. * Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel. * Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently. * Exceptional customer service, communication, and time management skills. * Physical ability to stand and walk frequently and occasionally lift up to 25 lbs, ensuring smooth operations in a fast-moving fulfillment setting. Join Our Team We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role. The US hourly rate for this part-time position is 19.00 USD, plus benefits as applicable. The compensation information displayed on each job posting reflects the compensation for new hires for the position across all US locations. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary rate and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Digital Harbor Foundation is dedicated to fostering learning, creativity, productivity, and community through education with a vision of digital equity for everyone. Driven by our sincere belief that access to opportunity is a basic right, we take bold yet practical actions to support making a better future now. Through a portfolio of projects focused on developing leadership within communities, we support those closest to challenges to take deliberate actions based on a design thinking approach, backed by data analysis, grounded in a practice of collective impact, and driven by a commitment to racial equity. At Digital Harbor Foundation, the Operations & Administrative Manager is responsible for managing and strengthening the organizational functions of Human Resources and Operations. This role provides strategic and operational oversight, supports organizational compliance, and ensures a high-quality employee experience. The Operations & Administrative Manager reports to the Chief Operating Officer (COO) and is an integral member of the Operations Team. Education and Experience Requirements Associates Degree in a related subject desired, Bachelor's preferred. 5+ years of administrative assistance experience, preferably in human resources. Experience in nonprofits, education or technology is highly valued. Knowledge, Skills and Abilities High level of interpersonal and ethical skills to handle highly sensitive and confidential information, situations, and documentation. Superb verbal and written communication skills with attention to detail in composing and editing materials. Comfort proactively learning new skills. Comfort using HR databases and systems. Ability to collaborate on informal and formal team-based projects. Forward-thinking, proactive approach to organizational improvement. Proficient with Google Suite (Sheets, Docs, Slides). Additional Notes This position is based in the Baltimore, MD office of Digital Harbor Foundation with opportunities for telework. Role and Responsibilities Human Resources Management Serve as a primary resource for employees regarding HR needs, including employee changes, profile updates, direct deposit confirmation/changes, and general HR inquiries. Provide guidance to employees and supervisors regarding policies, procedures, and HR best practices. Recruitment & Hiring Management Oversee all recruitment activities including developing s and hiring plans, posting positions, managing applicant tracking, screening candidates, and coordinating multi-stage interview processes. Ensure consistent and equitable hiring practices aligned with organizational values. Lead new hire onboarding including documentation, reference checks, HR orientation, and coordinated onboarding schedules. Ensure compliance with USCIS Form I-9 Employment Eligibility Verification requirements. HR Technical & Functional Administration Manage first-level technical support for internal HR systems (Paycom, Carefirst, Health Equity, UNUM). Maintain and regularly update HR documentation including the HR Notion site, employee handbook, policies, processes, and forms. Human Resources Information System (HRIS) Management Oversee HRIS data accuracy by entering and auditing information for employees, contractors, interns, and volunteers. Generate reports and communicate with employees to ensure all required documents are complete and current. Benefit Administration & Management Manage enrollment, cancellation, and changes to benefits. Lead annual open enrollment, including communication, coordination, and supporting employees with elections. Process enrollment, cancellation, and changes of benefits. Provide support regarding annual open enrollment communication and election process. Performance Management Manage mid-year and end-of-year performance evaluation processes. Assist in researching, evaluating, and recommending performance management platforms to support improved and more streamlined performance review cycles in the future. Support supervisors with documentation, process adherence, and implementation of any updated performance management tools or systems. HR Compliance & File Maintenance Maintain compliant, organized personnel files in Google Drive with appropriate and consistent access permissions. Support ongoing HR compliance efforts, audits, and documentation reviews. Upload documents and forms to employees' personnel files. Operations Management Coordinate building maintenance needs for the Tech Center in partnership with the City. Manage receipt, documentation, deposit, and reporting processes for mail and checks received at the Tech Center. Support organizational operational processes, workflows, and documentation improvements. Ad-Hoc, Incidental Tasks, Projects, or Reports Support special projects, reporting initiatives, and process improvements as assigned. Complete incidental tasks that contribute to the smooth functioning of the Operations Team. Draft general organizational correspondence and follow up on administrative matters. Create agendas and participate in meetings, as necessary. Other Duties Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or new ones may be assigned, with or without notice. Compensation Compensation for this full-time position is $65,000 - $70,000 annually, commensurate with experience. Digital Harbor provides a best-in-class comprehensive set of benefits to support the team. All regular, full-time employees are eligible for to receive: Health Benefits & Insurance Carefirst Blue Cross Blue Shield - Health, Dental, and Vision Insurance (100% of the premium paid for employees and 85% of dependents) Pre-Tax Health Savings Account (HSA) (with $275 monthly employer contributions) Pre-Tax Flexible Savings Account (FSA) Paid Accidental Death & Dismemberment (AD&D) Insurance Paid Short-Term & Long-Term Disability Insurance Paid Basic Life Insurance Supplemental Voluntary Life Insurance (Employee, Spouse & Dependent Children) Total Pet Plan and Supplemental Wishbone Pet Insurance Employee Opportunity Program (EAP) - Health and Wellness Wellness Reimbursement Program Retirement 401k Retirement Plan (with 6% matching) Paid Time Off 15 Days Paid Time Off Per Year 20 Days Paid Time Off Per Year (after 3rd Anniversary) 25 Days Paid Time Off Per Year (after 6th Anniversary) 16 Paid Holidays (14 common plus 2 flexible holidays, including Dec 25 - Jan 1) Paid Bereavement Leave Paid Parental Leave for Moms and Dads (two weeks after first year) If our mission and vision align with your personal values, please apply! A cover letter outlining your qualifications for the position along with your resume is required. Interviews will be conducted virtually. Digital Harbor is an equal opportunity employer.

The People Operations Specialist is a vital partner in managing the employee lifecycle, from the interview stages to offboarding. This role is responsible for ensuring a seamless, compliant, and positive experience for all employees throughout their journey. The ideal candidate is a highly organized, detail-oriented, and proactive individual with exceptional communication skills and a deep commitment to supporting a positive and effective work environment. This hybrid position is based at our Bethesda, MD headquarters office. Responsibilities * Collaborate with the Talent Acquisition team to schedule interviews, prepare offer letters, and coordinate background checks and reference checks. * Conduct virtual and in-person new hire orientations and serve as the main point of contact for new employees. * Ensure all new hire paperwork, including I-9 documentation, is completed accurately and on time. * Partner with the HR team to create new electronic employee files and ensure all new hire data is accurately entered into ADP WorkforceNow. * Process all employee changes, including promotions, transfers, and title changes, ensuring data is accurate and up-to-date in the HRIS. * Maintain and audit employee personnel files to ensure compliance with company policies and legal requirements. * Generate and analyze reports related to employee data, turnover, and other key HR metrics. * Coordinate and manage the employee offboarding process, including scheduling exit interviews, processing final pay, and ensuring the timely return of company property. * Prepare and process all separation-related paperwork, including benefit information. * Communicate effectively with departing employees and internal departments to ensure a smooth and respectful transition. Qualifications * Bachelor's degree in Business Administration, Communications, Human Resources, or related field (or equivalent experience). * 4+ years in a dynamic administrative or operational support role. * Ability to manage multiple workstreams and maintain attention to detail in a fast-paced environment, ensuring operational deadlines and project milestones are met without compromising quality. * Tech-savvy with mastery of Google Workspace; familiarity with ATSs, ERPs, or CRMs. * Experience with Project Management tools (e.g., Asana, Monday.com) and collaboration platforms (Teams, Slack, Zoom); comfort using AI tools for efficiency. * Proven success in managing complex schedules and logistics, including stakeholder calendars, large-scale meetings, customer workshops, and/or new hire setups. * Exceptional written and verbal communication skills, capable of acting as the primary point of contact for stakeholders, facilitating cross-departmental alignment, and drafting high-level correspondence on behalf of leadership. * Unquestionable integrity with the ability to maintain strict confidentiality regarding sensitive corporate strategy, personnel changes, legal matters, and financial information. The compensation package for this full-time position includes a base salary range of $62,000 - $72,000. Individual compensation packages are based on job-related skills, experience, qualifications, work location, training, and market conditions. In addition to cash compensation (base salary and, where applicable, incentive or overtime pay), Brivonians enjoy a robust benefits and perks package tailored to their work location. Learn more at ****************************

We're making Maryland stronger! With roots that go as far back as 1895, the UM Rehab & Ortho Institute continues to be a pioneer in orthopedics and neurological disorders. From bones to brains, our cutting-edge hospital heals even the most serious of injuries, specializing in everything from total joint replacement to spinal cord injuries and neurological condition. In total, our 141-bed facility welcomes over 3,000 patients every year. As the state's largest provider of inpatient rehabilitation services, we offer some of the most advanced therapies for stroke, spinal cord injury, traumatic brain injury, orthopedic and sports injury, among many others. Job Description A Prospective Payment System (PPS) Coordinator is responsible for IRF-PAI and CMS regulatory compliance in accordance with current regulations. Provides expert advice to organization and interdisciplinary rehab team and monitors admissions, length of stay and clinical documentation for regulatory compliance. Completes the Inpatient Rehabilitation Facility-Patient Assessment Instrument (IRF-PAI) in accordance with current rules, regulations and guidelines that govern the assessment. This includes selecting the Impairment Group Code (IGC) based on review and interpretation of physician documentation. Works collaboratively with the Interdisciplinary Rehabilitation Team in developing a comprehensive assessment for each patient. Ensures that appropriate health professionals are involved in the assessment and that members of the assessment team are aware of the importance of completeness and accuracy in their assessment functions. In accordance with the annual CMS regulatory updates, maintains and updates policies, procedures, and workflows that govern the development, use and implementation of the IRF-PAI in collaboration with the department management. Evaluates and implements recommendations from committees/leadership as they pertain to the patient assessment and/or care plan functions of the unit. As IRF PAI PPS Certified expert, counsel physicians and other providers on clinical documentation improvement. Develops, plans, and schedules in-service training classes with other provider educators to include assessment skills or techniques needed to complete the assessment functions of the unit. Monitors patient care for quality assurance, utilization review and risk management activities. Determines appropriateness and medical necessity of admissions, continued hospital stay, and use of ancillary services. Evaluate the accuracy, completion, and discrepancies of clinical documentation to ensure regulatory compliance. Reviews and monitors patient medical records for complete, timely and accurate entries; provides technical assistance to staff regarding developing quality improvement indicators/monitors, measurement methodology and charting technique. Facilitates the preparation of and serves as an IRF PPS CMS expert for regulatory audits and compliance surveys. Performs all other duties as assigned. Qualifications Master's degree in physical therapy and current license to practice as a Physical Therapist in the State of Maryland, OR Master's degree in Speech Language Pathology and Certification of Clinical Competence, OR Bachelor's degree in occupational therapy OR certificate from an accredited Occupational Therapy program. Current registration with the American Occupational Therapy Association, or Graduation from an accredited school of Nursing and current license to practice as a Registered Nurse in the State of Maryland. BSN preferred. Two (2) to three (3) years of inpatient rehabilitation or acute care experience including progressively more responsible clinical and/or quality assurance/utilization review experience. Coursework and experience in research statistics and quality improvement methodology, including chart control techniques, preferred. Knowledge, Skills, & Abilities Ability to gather and analyze data/reports, to assess the health status and needs of the patients, to develop/implement programs that support the goals of the patient assessment function, to gather/interpret data and identify discrepancies, problems or issues, to recommend action plans based on findings, to obtain advice when precedents are unclear or unavailable and to determine methods for ensuring compliance with policies and procedures. High level of communication and/or interpersonal skills to relay quality improvement information via complex reports/presentations, and for contacts with physicians, therapists, nursing staff, patients and families to discuss assessment information. Some tact, discretion and conflict resolution skills are exercised. Courtesy and listening skills are required. The ability to read and comprehend procedures and technical literature in specific functional area is necessary. Ability to cope with stressful situations or encounters and manage multiple and sometimes conflicting priorities. Leadership skills including demonstrated willingness to pursue leadership roles with increasing levels of accountability, comfort with decision-making responsibilities, coaching, teaching and counseling skills, and the ability to inspire and build confidence in others and to forge alliances and garner support. Technical knowledge of quality improvement/utilization review procedures and processes, and financial requirements of Medicare, Medicaid, and managed care organizations (including HMOs). Knowledge and skills necessary to prepare written reports regarding analyses and study findings, to prepare and deliver in-service curriculums to varied audiences and to apply legal and regulatory requirements related to quality assurance/utilization review. Organizational skills to plan and implement training programs, policies and procedures for the function, etc. and to ensure patient assessments are done completely, accurately and timely. Ability to utilize computer systems, computer skills and knowledge of various word processing, spreadsheet, and database software packages. Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Pay Range: $38.67 - $58.05 Other Compensation (if applicable): Relocation Assistance Offered Review the 2025-2026 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at [email protected].

General Job Information This position is in the Office of the Chief Technology Officer (OCTO), Tech Enablement and Customer Experience. The mission of OCTO is to direct the strategy, deployment, and management of DC Government technology with an unwavering commitment to IT excellence, efficiency, and value for government, residents, businesses and visitors. The incumbent serves as a Project Coordinator, responsible for ensuring the smooth and effective delivery of IT training for District government employees and OCTO staff. This position provides essential administrative, communication, logistical, and technical support to Tech Enablement's Digital Services Training Program. Duties and Responsibilities Manages user accounts, course enrollments, and training records within the Learning Management System (LMS). Maintains training records, prepares reports and presentations, manages training requests, responds to inquiries, and provides excellent customer service. Creates and edits knowledge articles within the Knowledge Base Platform to share information across the organization. Develops course registrations, answer routine inquiries regarding courses, schedule courses, and create surveys to evaluate an organization's training needs. Enters data and produces reports on training statistics, inventory levels, or assessments of the programs and instructors. Provides technical support during training sessions, set up meeting invite settings, and assist with online training platforms and virtual meeting tools (e.g., Zoom, Webex, Microsoft Teams). Schedules training sessions, reserves training facilities, coordinates logistics, manages training materials, tracks registration and attendance, and coordinates with instructors and participants. Provides wide-ranging technical and operational support in designing, developing, promoting, and evaluating training and related initiatives, programs, and events. Performs an ongoing review of training materials and communications to ensure that business needs are met. Identifies unusual problem areas and makes appropriate recommendations for resolution. Assists in the development of administrative policies and procedures for the program to facilitate accomplishment on a timely basis. Identifies opportunities to improve training processes, keeps abreast of training technologies and best practices. Performs other related duties as assigned. Qualifications and Education Applicants must have at least one (1) year of specialized experience equivalent to at least the CS-11 grade level, or its non-District equivalent, gained from public or private sector. Specialized experience is defined as experience that equipped the applicant with the particular knowledge, skills and abilities to perform successfully the duties of the position, and is directly related to, Project Coordinator work. The applicant must possess skills IT support, training administration, or a related field, along with experience administering Learning Management Systems (LMS) in order to effectively manage and maintain online courses, ensuring smooth delivery of courses, and tracking learner progress. Licensures and Certifications None Working Conditions/Environment The work is performed in an office setting. Other Significant Facts Tour of Duty: Varies Pay Plan, Series and Grade: CS-301-12 Type of Appointment: Career Service - Regular Appointment Promotion Potential: No known promotion potential Collective Bargaining Unit (Non-Union): This position is not in a Collective Bargaining Unit Position Designation: The incumbent of this position is subject to enhanced suitability screening pursuant to Chapter 4 of D.C. Personnel Regulations, Suitability-Security Sensitive. This position is classified as "security sensitive" due to the position's duties and responsibilities. EEO Statement: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation. Drug-Free Workplace: The District of Columbia government maintains a drug free work environment policy. All District employees are subject to post-accident/incident and reasonable suspicion drug and alcohol testing. For more information regarding the District of Columbia, OCTO and additional benefits of employment, please see the links below: ********** ******************** ****************************************** ***********************

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Account Operations Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $21.54 - $32.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Job Responsibilities: * Perform various clerical and administrative duties relating to vehicle recon fulfillment. * Receive in bound vehicle and registration information from customers requesting reconditioning services for their units. * Perform data entry and verify customer vehicle information is accurately recorded in the system and that vehicles are properly tagged with a work order. * Evaluate reconditioning needs and provide timely and accurate quotes. * Perform walk around of the units and evaluate cosmetic reconditioning needed. * Estimate cost for cosmetic repairs and discuss with customer to gain approval. Record the outcome in the appropriate tools. * Coordinate with the reconditioning shop areas for vehicle repairs and post charges to appropriate account in a timely manner. * Create and maintain charges associated with reconditioning fees related to these accounts. * Perform a check for recalls on all units and note the results in the appropriate tool. * Work with P&P and Accounting staff to ensure payment for billings or accounts receivable are received timely and posted as well as contact customers for reconciliation of discrepancies, when required. * Build deep service relationships with customers. * Manage customer's expectations of recon fulfillment activities through proactive communications. * Respond to customer inquiries relating to assigned customer vehicles, provide quality service, and assist in resolving problems. * Be knowledgeable of customer account agreements, vehicle files, verification of title information, records of the completion of reconditioning work, and other required information. * Enter all pertinent information into AS400 and other tools for approved work requested by customer. * Utilize the AS400/VCF systems to monitor and track vehicle repairs. * Communicate and schedule repairs/enhancements with Recon Shop management. * Monitor vehicle through reconditioning fulfillment process to ensure timeline commitment is met. * Review completed work ensuring customer quality standards are achieved and/or exceeded. * Soft sell additional services to dealers upon delivery of existing work. * Follow up with customer to confirm completion and satisfaction. * Work with finance/local management to ensure customers are charged and A/R is timely collected. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence. * Perform other duties as assigned by management Minimum Qualifications: * High School Diploma/GED and 3 years' experience in a related field. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field. * Safe drivers needed; valid driver's license required. * Prior experience vehicle reconditioning and or general auto body knowledge required. * Self-starter with ability to work with minimal supervision. * Ability to handle multiple tasks simultaneously. * Team-based interpersonal skills. * Excellent verbal and written skills. * Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes to meet business requirements. Work Environment: * Exposure to outdoor elements, including extreme heat and cold. * Moderate noise level. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

This is a junior position that will work in a fast-paced environment and be responsible for the management & oversight of assigned project implementations and account portfolios for insurance and healthcare administration programs. This includes managing clients' expectations and developing a trusted relationship while offering consultative and strategic insights and solutions. The successful candidate will serve as a subject matter expert on HCI's products, programs, and technology. As an advocate for both the customer and HCI, they will obtain feedback for the growth of the account and the platform. This position requires excellent customer communications skills as the liaison between the client and our team to analyze, facilitate, track, test, and successfully deliver tasks & projects to timely completion. It is also important to be organized, detailed-oriented, and be able to deliver quality deliverables. This is an in-office position. You must be able to come to the office 5 days a week. Qualifications/Competencies: The successful candidate will be a very self-motivated self-starter with high attention to detail and who enjoys the challenges of learning new skills in a fast-growing, hi-tech company. Computer proficiency and technical aptitude with the ability to use Microsoft products, including Word, Excel, and PowerPoint required Bachelor's degree or related work experience is required Must be able to effectively manage and complete multiple issues simultaneously Must possess excellent written and oral communication and organizational skills Proven ability to work effectively in a team environment with associates Effective planning and priority setting. Ability to manage several projects simultaneously while working under pressure to meet deadlines Excellent problem solving, strong analytical skills, and a thorough knowledge of plan designs Experience with HRIS and benefits database systems or other relevant technical platform is preferable 1-2 years experience with project administration, account management, and/or project management 1-2 years experience working in the US healthcare or insurance industry is preferable Professional IT experience is a plus but not required Travel to client meetings or HCI facilities may be needed on occasion Primary Responsibilities: Manage client account portfolio or support in a larger team environment to drive client satisfaction and deliver and drive projects to successful completion Own and manage client interactions to ensure year to year renewals Ensure client needs are being met and understood by each department in the company, including handling client interactions, working to find solutions, and coordinating with other internal divisions to ensure clients have the best experience with HCI. Provide consultation for program and solution enhancements, inform client of the availability of new services, and seek new business opportunities Connect with key business executives and stakeholders to provide effective communications and identify new business opportunities for growth Facilitate meetings, communicate to all interested parties, and mitigate risks daily Identify and solicit information from multiple stakeholders Document, organize, maintain, and perform the work for assigned projects Able to communicate issues, gaps, and questions related to the project requirements and questions to the internal team Test and validate deliverables to ensure that requirements meet specifications Present demonstrations and train customers in person or online Travel to client meetings or HCI facilities may be needed on occasion Handle administrative and organizational tasks, priorities, and resourcing for the project team to keep the project on track Perform other duties as assigned Salary Range: $50,000 - $60,000 Healthcare Interactive Inc. is an equal opportunity employer. Healthcare Interactive, Inc. (HCIactive) is the progressive leader in delivering full insurance lifecycle solutions for Health Systems, TPAs, Brokers, MAs, Insurers and their customers. Our integrated insurance workplace platform, coupled with results-driven enrollment, population health and plan management programs, provides the support needed to maintain compliance, mitigate risk, drive engagement, and control costs for our clients. Our employees are the cornerstone of our success and we are looking for dynamic individuals to join our team. We have an excellent and unique opportunity to work in a high technology company in the insurance & healthcare industry to gain marketable specialties and skills. In this position, you will be mentored by our implementation and account management team. This position will allow you a sneak peek into two different critical functional roles in the company. With hard work, determination, and results-driven success, you will be able to select your career path and be rewarded accordingly. Top 20 Insurance Technology Solution Company - (CIOReview) Top 10 Employee Wellness Solution Provider - (HR Tech Outlook)

The Specialist, Admissions Operations is responsible for ensuring the timely and accurate processing of all applications and information pertaining to prospective students. In addition, the Admissions Operations Specialist assists with the daily functions of the Admissions Office and represents the department and the university in a helpful, positive manner. Essential Functions Timely and daily review, record, and maintenance of application data to Slate Admissions CRM and Colleague SIS . Process inquiries received from fairs, visits, and all various sources electronic and print. Process and match application documents such as transcripts, test scores and other supporting documents to expedite the completion of student application files. Process admissions decisions, scholarship, and grant awards, as well as process their appropriate letters including, but not limited to running the query for the letter and assembling mail. Perform data import, materials scanning, maintenance of applicant records that include the review and cleanup of errors in Slate and Colleague. Assist Director in providing reports and data as assigned. Daily retrieval of Admissions mail and update of the applicant records. Participate and assist in setting up Admissions events including Open House and Accepted Student Day, along with other admissions events. Process requests and documents via operations email account Conduct ongoing data validation, maintenance, and data clean-up projects. Serve as backup staff covering the Front Desk and answering phone calls. Support application outreach efforts via text messaging and email communication. Maintain professional workplace appearance.

Revenue Operations - Solution Design Director About Imagine Imagine Business Development is rewriting the standard for sales, marketing, and customer success. Long before Revenue Operations (RevOps) even had a name, we were leveraging technology, process & playbooks to generate higher velocity & predictability in their growth efforts. For the last five years, we've been leading the HubSpot ecosystem in optimizing the role of structure, systems, and design thinking to accelerate greater outcomes. Imagine enables mid-market and small-enterprise companies to gain more impact from their existing customer & revenue acquisition & expansion strategies. We've got a track record of being ahead of the curve, producing results, and making an impact. Today, more companies realize they need to change the game they're playing, and they're turning to us to help make their objectives a reality. Position Overview We live by a prime directive whenever implementing technology - The Business Process Must Drive The Technology. Technology should never dictate the business process. In a world increasingly dominated by technology, the importance of robust, resilient, and dynamic business processes & system design. You will be central to the strategy, design, and delivery of our growth and implementation services. You will work directly with our CEO and collaborate with our client implementation teams to assess, design, plan, and execute services. You'll work directly with our clients (yes, this is a market-facing role) to implement new technologies, advise them on performance improvement initiatives, and guide them through execution. Essential Duties and Responsibilities In this role, you will: Be a core player in designing, monitoring, and executing technology (with an emphasis on HubSpot's comprehensive CRM Platform) implementations and revenue growth-focused performance improvement initiatives. Identify weaknesses in current processes and be a core participant in improving those processes and developing new ones. Project management - ensure programs are tracking with the goals and objectives of client programs. Monitor user adoption rates and respond as needed (additional training sessions, communication, modifications, or other resources) to improve adoption Provide support for developing necessary sales and marketing tools for client deliverables (spreadsheets, presentations, etc). Work directly with clients with the responsibility (and authority) to ensure they are delighted. Essential Education, Experience, Skills, and Attributes This position requires the following: A sense of humor and easygoing nature. (If you can dish it out as well as you can take it, you'll thrive here.) Bachelor's degree and at least four years of experience in high-impact sales, marketing, and/or revops roles. Experience managing projects that require coordination across internal and external teams under tight deadlines. Prior experience in a client services environment is a plus. This role does not require technical coding or programming experience (though that is a plus), but the ability to translate business needs into technical requirements is important. Comfortable with data, data modeling, and putting data to work in a real way. Broad knowledge and direct experience with core applications like HubSpot or Salesforce, and familiarity with the broader Strong knowledge and experience using Microsoft Word, Excel, PowerPoint, and Outlook. Must be comfortable working with cloud-based technology and manipulating PDFs. Familiarity with platforms like WordPress or Hubspot is ideal. Knowledge of Photoshop and/or Illustrator would be a plus. Attributes Pattern recognition. People are often awed by how quickly realize how two apparently unrelated scenarios are similar. You find yourself regularly identifying the patterns, causes, and effects wherever you are. What's more, you're able to translate your observations into improved processes to enhance outcomes. Insatiably curious. You know you're always one question away from the truth. You ask high-value questions that distill the complex to create clarity. Data obsessed. You know that data is more than numbers and you geek out about it. You're comfortable with math and translating that math into understandable concepts that lead to change. While you love data, you also know that data does not tell the whole story and that it's better used to improve the questions that should be asked. Flexible. You will be working with a variety of clients, staff, and vendors to accomplish project requirements. Your flexibility allows you to adjust to changing priorities and operate effectively in a fluid environment. You easily re-prioritize to seize opportunities, yet remain resolutely focused on long-term priorities. Great communicator. You have concise, accurate, and effective written communication skills. You get the information you need and convey the right information in a direct and pleasant manner. Project Manager. There is a lot happening and many things changing every day. You keep track of how each change impacts the other ̶ you make sure you're informed and you keep others informed. You are able to juggle multiple tasks, optimize resources and manage timelines. You thrive on checklists, advance planning, and follow-through, skillfully managing numerous daily commitments and competing priorities. What's Attractive to the Right Candidate? Imagine is a fun place to work. We're a small team without big egos. We take our work very seriously but never take ourselves too seriously. (And yes, nobody is immune--we all tease the CEO.) You'll have the opportunity to make your mark here. We don't tell you what you need to do and while we are big believers in process, we're all about the type of process that frees. Everybody that thrives here turns their position into one that fits their style and MO. This is a key role (crucial really) where your contributions will be appreciated as vital to our organizational success. You will have the opportunity to learn and grow your marketing skills and there is potential to grow into other roles within our organization. You'll spend every day on the leading edge (sometimes the bleeding edge) of one of the fastest-growing disciplines in sales & marketing. You'll be in a spotlight position that is the leading company in implementing complex implementation for one of the most successful martech companies in history, HubSpot.

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Job Description Professional experience, analytical skills, and ability to work efficiently in a fast paced environment. And for good measure, someone that is self- motivated. Position Description: The New Account Document Processing Department consists of Regulatory, Policy and Procedural subject matter experts which handle document validation, quality control, vendor escalations, and offer support to Branch offices, National Operations, and other Special Product areas firm-wide. The Senior Processing Representative is responsible for evaluating incoming documents and inquiries, performing the associated research, and making a determination of the validity of the action or document. The Representative must develop subject matter expertise across the department and have the ability to apply that knowledge in determining document validity. The Senior Processing Representative is also responsible for handling quality sampling of new account documents processed in other areas and responding to escalated issues from those areas. Major Job Responsibilities Customer Focus • Must be dependable, well-organized, detailed oriented, self-starter with the ability to define work scope, tasks, and utilize resources in order to meet established Service Level Agreements. • Act with a sense of urgency and a can-do attitude to address business need and accomplish goals • Conflict resolution- ability to facilitate discussion; ability to quickly obtain relevant facts to resolve a problem is vital. • Anticipates customer needs and consistently meets or exceeds their expectations. • Must be available to work varying shifts dependent upon volume and/or business need. • Must be able to work in a quota driven environment Qualifications Communication Skills • Must have excellent communication skills oral and written - including the ability to write and listen carefully and convey information accurately. • Acts and communicates in a way that demonstrates a high regard for internal and external customers Interpersonal Skills • Promote collaboration and team work and willingness to help others in and across the firm. • Maintain acceptable service levels and be able to continue to work effectively by remaining calm, confident, positive and clear minded regardless of the situation. • Demonstrate active learning-continuously seeking opportunities to develop a deeper understanding of the business Technical Skills • Computer Literacy o Microsoft Office Suite o Previous experience with internal systems is preferred o Previous New Account experience is preferred o Proven ability to learn other software packages • Type a minimum of 35 wpm, Ten key by touch • Educational Level Required: College graduate or high school graduate with equivalent work experience Additional Information If you want to apply and want to know more, please contact: Suhas Konuche ******************************