Operations coordinator jobs in Dearborn, MI - 404 jobs

The Service Operations Coordinator serves as the primary point of contact for all visitors, callers, and digital inquiries at the chancery. This role is responsible for delivering exceptional service through efficient triage of inbound queries, effective management of multi-channel communication, and proactive resolution of requests using shared service and call center best practices and knowledgebase. Key Responsibilities • Manage inbound and outbound calls, emails, and web chats using CRM and ticketing systems • Intake, log, and triage all requests, ensuring accurate documentation and timely resolution • Monitor departmental service compliance dashboards and follow-up with teams to ensure issues are being addressed • Maintain a clean, organized, and welcoming reception area • Uphold strict confidentiality and demonstrate respect for all individuals and the mission of the chancery Required Knowledge/Skills/Abilities • Proficiency in CRM/ticketing systems (e.g. Jira), Microsoft Office Suite, and knowledgebase systems • Strong oral and written communication skills, with the ability to explain concepts and processes clearly • Excellent organizational and multitasking abilities in a high-volume, fast-paced environment • Sound judgment and ability to triage and prioritize requests • Experience with service desk best practices, including queue management, SLA adherence, and first contact resolution • Ability to work independently and as part of a cross-functional team • Professional appearance and conduct Education and Experience Requirements • High school diploma or equivalent required; associate or bachelor's degree preferred • Prior experience in a call center, shared service, or technical support role strongly preferred • Experience in a church, non-profit, or mission-driven environment is a plus Physical Requirements • Prolonged periods of sitting and working at a desk • Ability to lift up to 20 pounds occasionally • Some standing, bending, and walking are required Additional Requirements • Must agree, upon acceptance of an offer of employment, not to engage in, nor endorse, any actions or beliefs contrary to the teaching and standards of the Roman Catholic faith and morality • Must demonstrate understanding, respect, and support for Catholic Church teaching, mission, and values • Must maintain strict confidentiality regarding any chancery information • Knowledge of the Roman Catholic faith, its institutions, policies, and practices is a plus

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Amaze, Inspire, Unite The Fox District Detroit Command Center (FDDCC) and the LCA Command Center (LCACC) are the nerve centers of safety and security operations for all Ilitch owned organizations. The entire organization is dependent on the accuracy of information provided by the FDDCC and LCACC, the response to emergency situations and critical incidents, and the monitoring of all safety and security systems. Command Center Staff are responsible for coordinating a risk-free, safe, and secure environment through the monitoring of all safety and security systems used at the FDDCC and/or LCACC, dispatching of personnel, preparing accurate reports, documenting calls for service, monitoring CCTV and social media, and implementing all departmental and league requirements that pertain to command center duties. The Command Center Coordinator assists the Security Managers and Supervisors in overseeing and directing all operational and administrative functions in support of the security department's organizational goals. Ensure the security staff delivers quality service with internal and external guests through excellence in standards, presentation, and professionalism. Key Responsibilities: Monitoring / Investigations Understanding of crowd dynamics, individual behavior, and situational awareness; with the ability to direct the appropriate measured response. Monitor, operate and control computerized safety systems, including CCTV, access control, visitor management and fire/life safety systems during normal and emergency operations. Investigates incidents in a timely manner. Prepares the critical incident report and investigation summary and provides same to the Security Supervisor. Ensures all reports and updates are submitted to Corporate Security Command Center. Ability to manage critical events and prioritize in an emergency, providing clear direction to subordinates and supervisors. Maintains accurate documents on all investigations until file is completed and incident is closed. Safety Management Dispatch Security Representatives on operational shift staff (24/7) including concerts and events. Monitor and respond to alarm/intrusion systems, including notification to appropriate public safety-first responders. Dispatch Security Representatives for proprietary intrusion alarms, life-safety alarms and video equipment within the District Detroit. Establishes and maintains professional relationships with law enforcement agencies and affiliates oneself with professionals in area crime prevention groups. Develops and maintains a preventative maintenance plan for Command Center equipment. Other duties and projects as assigned. Required Knowledge, Skills and Abilities: College coursework in area of study, preferably security management or criminal justice, however prior security and or public safety dispatching experience may be considered. One year of experience in security and safety, experience with a law enforcement, public or private sector security and event management. Strong working knowledge of criminal and civil codes dealing with private sector security policies and procedures. Excellent written, oral, and interpersonal skills. Proof of and maintain a valid operator's license. Must pass a criminal background check in accordance with company policy and periodically checked thereafter. Must be willing and able to work evenings, weekends, and holidays. Preferred Knowledge, Skills and Abilities: Bachelor's or master's degree in security management or criminal justice. Professional training certifications in Security Management or Criminal Justice. Preference will be given to those applicants who possess at least one (1) year of experience in a security control room environment and possess intermediate or advanced level computer application knowledge. Working Conditions: General office environment with little discomfort from noise, temperature and weather exposure. Possess manual dexterity required to operate keyboards, push buttons, dials and mechanical-actuating devices. All items listed above are illustrative and not comprehensive. They are not contractual in nature and are subject to change at the discretion of Olympia Entertainment. Olympia Entertainment is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested. PRIVACY POLICY

SW North America's Operations Coordinator is responsible for supporting the Rotary Axis and Operations Departments in their daily work. This position will play a vital role int he development of SWNA's capabilities and output. Responsibilities include, but are not limited to, creating work orders, procuring materials, monitoring inventory levels, and staging materials for Rotary Axes, Automation System and Machines. The Operations Coordinator performs a variety of duties, including, but not limited to, the following: Create/Maintain Work Orders for Machines, Automation Systems and Rotary Axes Track and report Operations labor hours on a monthly basis Update and maintain BOMs as required Plan and manage material replenishment for Rotary Axes Prepare and process purchase orders for these materials Maintain adequate levels of stocked and controlled components to meet anticipated demand. Work with Manager to plan and coordinate production schedules. Monitor incoming material, staging locations, and overall material flow Maintain Operations Overview documents to support internal and external projects Develop strong understanding of internal ERP system functionality and product awareness Continually expanding knowledge and development of SWNAs best practices Proactively identifying and resolving issues before as they arise. Work in a global team environment as needed in support of company objectives All other duties as assigned Qualifications and Abilities: Associate's degree preferred, Bachelor's degree, ideal Prior experience in the field of operations, production scheduling, and material planning Computer proficiency, specifically in Microsoft Suite and ERP systems Detail-oriented with the ability to multitask Ability to speak German, a bonus Work Environment & Physical Requirements Works in office setting on a regular basis Requires ability to sit or stand for an extended period of time Classifications & Compensation The position is full-time, hourly and non-exempt (from FLSA overtime requirements) The salary range varies, depending on experience, skills, abilities and length of service with the Company

ABOUT US: Auto Hauler Exchange (AHX) is an innovative startup revolutionizing the auto transport and logistics industry. Our platform connects vehicle shippers and carriers to streamline vehicle transportation with real-time tracking, transparent pricing, and an easy-to-use interface. As we continue to grow, Auto Hauler Exchange is looking for an Operations Specialist to join our team! JOB DESCRIPTION: As an Operations Specialist with AHX, you will be responsible for daily operational administrative tasks that come with our rapidly growing online marketplace. One of the main responsibilities of this critical role is to identify outlying issues within our online marketplace, such as vehicles sitting in the Exchange for too long, carrier relations if a carrier is having an issue navigating our platform or with a shipment, accounts receivable/payable support, claims administration, and other operational administrative tasks. This position plays an active role in all phases of the account management lifecycle, including overseeing the initial setup and implementation of complex solutions and sophisticated programs. The Operations Specialist should also be able to assist our internal team and vendors with the technical aspects inside their role. This includes understanding our product and integrations inside and out, documenting our solutions, collaborating with vendors, and supporting product growth. This person will become very educated in the vehicle logistics space and also in B2B marketplace technology, and prior experience in either of these areas is a distinct plus. RESPONSIBILITIES (include, but are not limited to): Be a source of insights about our technology and communicate product and marketing needs back through the organization. Serve as escalation point for customer issues ensuring issues are resolved quickly by leveraging resources across the company. Provide recommendations to management based on customers' business needs and usage patterns - customer feedback. Analyze customer data and report findings to management. Facilitate ongoing relationships with enterprise accounts, as appropriate. Assist in identifying ideas for new products, services, and partners with the goal of increasing client retention and client growth. Serve as a catalyst for change and continuous improvement - leverage existing resources, develop new material, and working with other key personnel to refine and implement changes. Contribute actively to ongoing informal and formal dialogue and feedback processes with product management, technology, service and training to advance the product and service roadmap. Be engaged with colleagues and accounts and lead by example by personally owning and delivering against target for a small subset of clients and prospects. Data entry is a substantial piece of this role. ABOUT YOU: Bachelors degree is preferred, but not required. 1+ year of experience in a technical support or operations support role is highly preferred. Familiarity with technology platforms, or previous vehicle logistics experience a distinct plus. A motivated self-starter with an understanding of key customer success concepts and a passion for collaborating with customers will succeed in this role. A meticulous approach towards your work, and excellent project and time management skills. Strong multitasking skills and the ability to work within multiple technology platforms is required. A background with Excel and Google docs a distinct plus. Excellent verbal and communication skills is required. JOB TYPE: Full-time Salary, Non-Exempt BENEFITS: Hybrid working arrangement 401(k) matching Medical insurance Dental insurance Vision insurance Health insurance Health Savings Account (HSA) Life insurance Paid time off SCHEDULE: 8 hour shift - 8:00 a.m. - 5:00 p.m., Monday - Friday Weekends as needed WORK LOCATION: Rochester, MI / Hybrid Why Join Auto Hauler Exchange? Impact: Be a key member of a fast-growing startup where your work will directly impact the business and shape the future of the auto transport industry. Growth: We're scaling rapidly, and this role offers significant opportunities for career growth and skill development. Collaborative Culture: Work in a dynamic, fast-paced, and flexible environment with a passionate team committed to innovation and excellence. How to Apply: If you're ready to take on a diverse and exciting role in a fast-paced startup, we'd love to hear from you! Please submit your resume, along with a cover letter detailing your relevant experience and why you're interested in joining Auto Hauler Exchange. Auto Hauler Exchange is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Who We Are: The National Center for Manufacturing Sciences (NCMS) is a cross-industry technology development consortium, dedicated to improving the competitiveness and strength of the U.S. industrial base. As a member-based organization, it leverages its network of industry, government, and academic partners to develop, demonstrate, and transition innovative technologies efficiently, with less risk and lower cost. NCMS enables world-class member companies to work effectively with other members on new opportunities - bringing together highly capable companies with providers and end-users who need their innovations and technology solutions. NCMS members benefit from an accelerated progression of idea creation through execution. Job Purpose: The Business Operations Specialist is responsible for supporting diverse projects and other business activities while providing exceptional customer service. Primary Responsibilities: Maintain data integrity and accuracy through validation, which will likely include comparison to and review of official NCMS documentation. Collaborate with various business units to understand processes and collect data. Maintain and assist in the creation of content for internal and external communications. Respond to internal and external customer requests as needed. Identify customer needs and collaborate with internal NCMS departments. Provide project meeting support as needed via attending meetings, preparation and distribution of project meeting notes. Assist in the documentation and improvement of procedures. Assist in preparation and/or review of quarterly and final project reports. Maintain project information, collect and maintain data files/folders, develop presentations. Become trained and proficient in specified core functions within the organization. Perform other duties as requested. Requirements: Must be a citizen of the United States. Must have or be eligible to obtain government security clearance. Must be fully vaccinated against COVID-19 unless legally exempt. Flexibility to work a hybrid schedule; three days in the office & two days home. Degree in Business Administration, Science/Technology or related field or a minimum of 5 years' experience in an administrative role with customer service and/or technology focus. Critical thinking & problem-solving skills are required. Microsoft Office 365 experience. SharePoint functional knowledge. Effective communicator in written and oral formats. Demonstrated high level of organization and attention to detail. Demonstrated ability to develop and deliver suggestions for process improvements. Demonstrated customer service excellence. This position is contingent upon the successful completion of a background screening, which may include checks for criminal history, driving records, financial history, and education verification, as permitted by law. NCMS IS AN EQUAL OPPORTUNITY EMPLOYER

: Headquartered in Taylor, Mich., Atlas Oil is the inaugural Simon Group Holdings company. Since our founding in 1985, Atlas has grown through technological and operational innovation, all while maintaining our unwavering commitment to customer success. Atlas offers single-source solutions for fuel, transportation and logistics and is one of the largest fuel distributors in the country, delivering over 1 billion gallons of fuel annually to customers in 47 states. We have an active real estate division and are engaged in transportation logistics and fueling including bulk, fleet, event, onsite, emergency response, and oil field services. Job Summary: Efficiently schedules driver routes daily ensuring on-time delivery of product to the customer. Sets driver schedules in a fair, efficient and professional manner to include fair route assignments while achieving maximum efficiency and cost savings to both the customer and Atlas Oil Company. Manages complex scheduling including rescheduling of trucks and drivers. Handles any and all customer service issues and promptly communicates the concerns to the appropriate person for follow up. Works with common carriers when necessary to ensure customers receive their fueling needs. Primary Responsibilities: Supervision, scheduling and daily management of the Logistics Coordinator Support team Responsible for measuring and improving asset utilization for all transportation assets employed by the company Aids in communication between all departments for Logistics including but not limited to maintenance, safety, sales, customer service, and Leadership. Achieve all operating performance metrics and goals Responsible for the overall productivity and efficiency measurements related to dispatching the company fleet On a daily basis, schedules the routes of drivers to insure on-time delivery of product to the customer Ensure proper staffing of drivers for work schedules, including weekends Sets driver's schedules in a fair, efficient and professional manner to achieve 100% customer satisfaction while achieving maximum efficiency and cost savings for both the customer and Atlas Oil Company Assists in responding to any accidents, spills, shortages, mixed fuel, or maintenance issues following company policies, procedures and practices Continually stays in communication with drivers to provide instructions and to help build team spirit by providing support where needed Daily communication customers to determine work flow needs Manages complex scheduling, including the rescheduling of trucks and drivers Listens to customer comments, responds appropriately and forwards issues to the appropriate person/team Reviews drivers' paperwork to ensure it is complete, accurate and legible Works with common carriers to ensure on-time delivery when necessary Reviews drivers' performance with Team Leader and provides input on driver's performance reviews Works effectively with Supply Area to achieve maximum profitability on fuel while meeting customer delivery windows Complies with all Department of Transportation (D.O.T.) and Occupational Safety and Health Act (OSHA) regulations and company safety practices and procedures Records all absenteeism and tardiness in the Logistics attendance book and forwards necessary timesheets/records to Human Resources Inputs data accurately and efficiently into spreadsheet format Works closely with Customer Service to make sure paperwork is completed in a timely, accurate and efficient manner Gathers and provides input for all coaching/discipline on drivers May provide input and/or meet with driver candidates Embrace the Atlas Core Values throughout all of your responsibilities and tasks Other related duties as required Required Experience: Knowledgeable of transportation paperwork and terminology, D.O.T. and OSHA regulations are highly preferred Team player who demonstrates fairness and concern for drivers while meeting and exceeding customers' needs Able to work alternative shifts, long hours, weekends and holidays as needed Excellent customer service skills Possess strong analytical skills Able to listen to driver and customer issues/concerns and quickly respond to needs by notifying appropriate person and/or using company procedures Excellent organizational skills and ability to multi-task Possess strong work ethic and ability to succeed in a competitive environment Able to communicate effectively with customers, drivers and team members Proficient computer skills, including Microsoft Excel & Word and scheduling software Two (2) years' experience as a dispatcher in fuel/oil industry is preferred Previous driver experience, transport or tank wagon, is preferred Required Education & Certification: * High school diploma or equivalent * Some college experience is preferred Why You Will Love to Come to Work Every Day: Atlas is a fast-paced, goal-oriented company, with an unquenchable thirst for success. Team members work hard, love what they do, focus on customers, and have fun in the process. Winning attitudes abound, we recruit, hire, train, retain, and reward the best talent in the industry. What stands out to visitors is our warm, inviting atmosphere and our dynamic energy directed to guests, co-workers and customers. Our Core Values are alive in our environment. Atlas Oil Company's CEO, Sam Simon personally facilitates his course on Corporate Culture to newly hired team members. Atlas Oil Company's Core Values are not just words on a paper. We believe in them. We live by them. They are an important component of how we operate on a daily basis. They are as follows: Passion Collaborative Innovation Pride and Image Customer Focus Solution Driven Do the Right Thing Integrity, innovation, personal and professional growth, combined with a strong passion to win, contribute to the phenomenal growth and successes Atlas has experienced. We create Win/Win Solutions and operate with the highest possible standards of business and professional ethics Career Opportunities: Team members are our most valuable assets - if you are dynamic, dedicated to producing quality results, and possess the necessary job qualifications, please consider joining our team! Atlas Oil Company's dedication to quality is not only reflected in our products and services but also in our team members. At Atlas Oil Company, we are committed to providing: Our consumer with a total fuel solution Our team members with career challenges and rewards Our communities with support and assistance Our work environment is positive, upbeat, business casual and welcoming to everyone. Being an equal employment opportunity employer, we are a diverse workforce with team members located in multiple states. We advocate an open door policy, teamwork, career growth, and promoting from within. Our team members are our most valuable assets and we invest in them through seminars, training and rewarding career opportunities. Equal Opportunity Employer, including disabled and veterans.

About the Role: We are seeking a VDC Coordinator to support industrial and manufacturing projects. This role partners with project and field teams to manage 3D models, support coordination efforts, and provide accurate layout and installation information. Key Responsibilities: Review and coordinate piping and/or electrical 3D models using Revit, Navisworks, and/or Revizto Support 3D coordination and clash detection with project teams Prepare installation and layout drawings for equipment, piping, and cable tray Assist field layout teams and support robotic layout workflows Utilize 3D scanning for verification and as-built documentation Manage coordination models, shop drawings, and model-based submittals Communicate model-based information to project and field teams Qualifications: Experience in VDC/BIM coordination on industrial or complex construction projects Proficiency with Revit, Navisworks, and/or Revizto Strong understanding of construction documents and field coordination EEO Policy: Allied Resources complies with all Equal Employment Opportunity (EEO) affirmative action laws and regulations. Allied Resources does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender identity and expression, disability, veteran status or other status protected by law

UACL Logistics, LLC a subsidiary of Universal Logistics Holding, Inc. is currently seeking a Fleet Coordinator! UACL Logistics provides trucking solutions: Flatbed, Van, Over Dimensional, Oilfield, Reefer and Logistics Services throughout the U.S., Canada and Mexico. As one of the strongest truckload carriers in the nation UACL Logistics, LLC has the ability to provide transportation services for our customers, agents, and owner operators. Our stability and experience within the industry has been proven with our continued growth, year after year. The ideal candidate should possess the following: Effective verbal and written communication skills Strong computer skills, including knowledge of Microsoft Office Problem solving and analytical skills, as well as a strong attention to detail Excellent multi-tasking and organizational skills A competitive and career-oriented mindset Desire to surround customer with excellence in service Responsibilities will include but not be limited to: Coordinating contractor and driver activities Managing inbound and outbound freight flow Planning and implementing delivery routes for drivers Effective communication with terminal operations personnel to build strong connectivity between terminal and corporate operations Management of internal operating procedures Processing multiple calls simultaneously from internal as well as external customers Ownership of all communication regarding changes that impact internal and external customers Various reports on production, quality, timeliness, staffing, maintenance, and discrepancies Other tasks delegated by the customer and/or Terminal Manager UACL Logistics, LLC offers a competitive base salary and benefits package including medical, dental, 401K, and vacation in addition to offering upward mobility within the company. If you are an energetic, self-motivated individual with the drive to become part of a growing organization, please reply with an attachment of your resume and salary requirements for consideration.

About Us: As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money. JOB SUMMARY: This position is responsible for working with customers overseas in order to facilitate rates, quotes, and an overall excellent experience for all parties involved. Coordinate the routing of import and export bookings with airline and ocean carriers. Essential Functions: Timely preparation of rates and quotes for customers and overseas agents Support the development of existing and new customers by working closely with your District Manager and the entire sales organization Collaborate and build relationships with customers, carriers, and agent representatives regarding air, ocean, import, and export products to strengthen service competitiveness Prepare all necessary shipping documentation related to international bookings and process all import/export documentation to clearing agents to include: (HAWB's, MAWB's, AES's, Manifest, Shipping Instructions, Haz Cargo Decl., Bill of Ladings, and Certificate of Origin, etc.) Dispatch pick-ups to authorized agents and drayage companies, shipping lines, airlines, trucking companies, clearing agents, warehouses, and all other parties involved in the shipment Track and trace shipments, researching and resolving any issues regarding billing or shipping discrepancies, communicate timely correspondence back to both customers and vendors Act as a liaison with Custom Brokers and agents, along with Ocean and Air Terminal Operators SKILLS/COMPETENCIES: Deep understanding of Excel Capable of carrying out a given task with all the details necessary to get the task done well Works well as a member of a group Excellent customer service skills Ability to Multitask Must be able to read/speak/write English EDUCATION: High School Diploma or equivalent EXPERIENCE: 3+ years of experience Company Benefits: Medical Dental Vision 401k + Company Match Employee Assistance Program Paid Time Off Flexible Work Schedules (when possible) And more! Pay Range: $24-$25 per hour *The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws. #INDEED Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

Mission: Eversight's mission is to restore sight and prevent blindness through the healing power of donation, transplantation and research. Our Culture Story: Imagine you're unable to see a loved one's eyes as they smile. You can't see their face as they call your name, or your own face in the mirror as you start each day. This is what life is like for millions of people coping with vision loss. Now, imagine your eyesight is restored. You can suddenly see all the color and sights of the world around you. Your life is transformed. This is the power of eye donation, corneal transplantation and vision research. This is what Eversight team members make possible every day. For more than 75 years, Eversight has enabled donors and their families to give the gift of sight. We ensure that their gifts transform the lives of those suffering from blindness, and advance new treatments and cures for blindness. Summary Eversight's Content & Digital Operations Specialist supports the Brand Strategy & Communications department through hands-on content execution, digital campaign support and analytics and performance measurement across marketing and communications channels. This role is responsible for the day-to-day content development, analytics tracking and reporting, and platform support that collectively support Eversight's brand strategy and communications priorities. Fair Labor Standards Act Status: Exempt Essential Job Functions Executes SEO and AEO tasks, including keyword research, content optimization, metadata updates and performance tracking. Tracks, analyzes and reports on campaign performance and metrics using tools such as Google Analytics and related dashboards. Builds, deploys and analyzes surveys and forms, summarizing findings and insights for stakeholders. Supports marketing campaign execution across digital channels, including social, website, and email coordination, in partnership with senior team members. Manages day-to-day social media execution, including content drafting, scheduling, publishing, monitoring and performance analytics. Supports internal communications platforms, including Workvivo content development, posting and engagement tracking. Maintains and updates supporting content for monthly all-staff meeting, in alignment with brand and communications priorities. Performs routine website content updates and support, including page updates, blog publishing, and content formatting within the CMS. Provides operational support for the donor tributes program, including content coordination and updates. Drafts and proofreads content across channels, ensuring clarity, consistency, and adherence to brand and style guidelines. Maintains organized files, documentation and reporting to support transparency and continuity. Ensures appropriate use of data, privacy and consent in all digital and communications activities. Audits activities and adapts execution to improve efficiency and outcomes. Maintains current knowledge of industry trends and best practices in content, digital marketing, analytics and communications. Demonstrates a commitment to the Mission and Values of Eversight. Other Duties: New tasks, duties and responsibilities may be added at any time, with or without notice to the employee. This job description is not intended to cover or describe all of the tasks, duties and responsibilities the employee may be required to or asked to perform. Qualifications Education: Undergraduate studies in marketing, communications, digital media or a related field preferred. Experience: Experience in marketing, communications, or digital content roles with hands-on responsibility for content execution, analytics and campaign support preferred. Skills: Ability to work with analytics tools and interpret performance data. Strong writing, editing and proofreading skills. Experience managing social media content, website updates and digital campaigns. Strong organizational skills and attention to detail. Proficiency with content management systems, social media platforms, email marketing tools, survey platforms and analytics tools. Knowledge: Working knowledge of brand and messaging principles, SEO fundamentals, analytics and reporting, digital marketing and communications best practices, and data privacy considerations. Benefits Hybrid work schedule Medical, dental and vision insurance Generous paid time off 403(b) retirement plan with company match Tuition reimbursement Paid parental leave & more Work Environment & Physical Demands Work is primarily performed in a normal office environment. While performing the duties of this job, the employee is frequently required to sit for long periods of time. Routine use of computer. Limited noise, room temperature fluctuation, and dust are possible. The work environment and physical demands characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Estes Final Mile, a wholly owned subsidiary of Estes Express Lines, was launched in 2016 to address the growing demand for final mile delivery of consumer and retail goods to residences and businesses across the US. At Estes Final Mile, our focus is on providing a world class customer delivery experience through the use of our technology enabled delivery network, resulting in industry leading service unmatched in the Industry. We are proud to offer highly competitive pay and a comprehensive benefits package, including: Paid vacation, sick time, and holidays 401(k) plan with company match Medical, dental, and vision insurance Short- and long-term disability plans Life and accidental death & dismemberment insurance Job referral bonus program Responsibilities The Specialist, Logistics Operations is responsible for maintaining expected service level of all EFM shipments, updating shipments with the most accurate and timely status, and ensuring quality of service provided to EFM customers. To perform this job successfully, an individual must satisfactorily perform each essential duty. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential duties. Track, trace, and monitor Estes Final Mile shipments and update the status with complete notes. Perform clerical processes related to the Estes Final Mile business. Process routine customer information in support of transportation, billing, and/or collection efforts. Monitor the web, fax, and voice mail for service provider updates. Maintain data for specific customers, markets, products, and/or processes as required. Assist and support Customer Service, Supervisors, and Managers with various business needs. Communicate to Supervisor any issues or problems that may put a shipment in jeopardy of failure. Complete outbound calls to consignees requesting a delivery follow up. Appropriately identify and resolve consignee issues. Confirm charges from service providers as needed. Maintain familiarity with conditions that need special and accessorial charges and ensure that all costs and charges are complete and accurate. Work to find new ways to enhance or drive efficiencies in the customer and end user experience through continuing process improvements. Manage and maintain Terminal and Agent relationships. Perform miscellaneous job functions to assist with operations, sales efforts, contracts, and billing. Support and promote company core values. Regular attendance is required. Qualifications The qualifications listed below are representative of the minimum knowledge, skill, and/or ability required. SKILLS AND ABILITIES Ability to plan, organize, and manage multiple projects and set priorities. Ability to develop and use collaborative relationships to accomplish work goals; develop individual relationships by listening, sharing ideas, and appreciating others' efforts. Ability to maintain stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization. Must be comfortable in a fast-paced, startup environment. Use appropriate methods and a flexible interpersonal style to help build a cohesive team and facilitate the completion of team goals. Read, analyze, and interpret highly complex regulations and procedures, and respond to common inquiries or complaints. Ability to effectively present information and respond to questions from groups of customers and employees. Ability to read and interpret general business documents. Ability to write routine reports and general business correspondence. Ability to work with peers and communicate basic concepts. Must be comfortable on outbound phone calls. Ability to solve practical problems through standardized solutions that require limited judgment. Ability to follow prescribed and detailed procedures to solve routine problems. Intermediate proficiency in Microsoft Office, internet, web-based, and job specific software applications. Must be able to work flexible shifts. Must be eligible to work in the United States. At this time, EFW will not sponsor a new applicant for employment authorization for this position. EFW prides itself on the quality of its employees and as such, candidates who receive a job offer will be required to successfully pass a drug screen and a background check. EFW offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, ethnicity, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status. SUPERVISION Position functions with supervision and has no direct reports. EDUCATION/EXPERIENCE Minimum of a High School Diploma (or equivalent) and 0-2 years of experience. 1-3 years of experience in the Transportation/Freight Forwarding or Customer Service industries desired. However, a combination of experience and/or education will be taken into consideration. LICENSES/CERTIFICATIONS None required. TRAVEL None required. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. Typically sitting at a desk or table. Intermittently sitting, standing, walking or stooping. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform essential duties. Normal office situation. EFM is an Equal Opportunity Employer, Minorities/Female/Disabled/Veteran.

Full Time | Onsite | Monday - Friday 8:00 am to 5:00 PM Team member will primarily be responsible for tasks associated with supporting all processes of the Deposit Operations Department. This includes, but is not limited to, exception item (non-post, NSF/OD) review/resolution including research and returns, stop payment review, Reg CC hold review, item processing, foreign check item processing, statement processing, submit, track and correct disputed transactions (ACH, card, check, deposit) for deposit accounts, ATM/Debit/Credit card operations, lock box deposit processing, wire operations. Essential Functions: * NSF/OD Item processing with departments, lenders and front-line team members * Resolution of exceptions account items (NSF, Non-post, Stops Pays, etc.) * Ensure correct documentation received for Stop Payments & Reg CC Holds entered on the system and confirm data entered to be accurate * Process daily incoming and outgoing returns (ACH, Checks) * Generate daily notices to be mailed to customers and departments * Review/Mail customer corrections * Review/Respond to ACH pre-notes and Notifications of Change (NOC) * Initiate NOCs if necessary * Review/Process/Balance branch items, incoming and outgoing cash letters, and outgoing foreign check items * Render and/or print deposit account statements * Research and respond to deposit account inquiries/disputes * Process account transaction disputes to achieve compliance with Regulation E standards * Respond to ATM/Debit card requests/inquiries from internal and external clients including opening, modifying and/or closing * Process & balance credit card payments * Lock Box deposit processing * Complete incoming and outgoing (foreign and domestic) wire transactions according to bank policy and procedures * Respond to emails and phone calls to department * Assist department leaders with audits and reports * Ensure internal controls are maintained and bank policies supported * Perform other duties as assigned Requirements * High School diploma or equivalent, some college or BA/BS preferred; history of relevant continued education is highly preferred * 3 - 5 years of experience in a financial or banking environment preferred * Excellent work ethic, high levels of integrity, ability to prioritize and results focused. * Knowledge and experience with bank core system processing software and proficiency with Windows based applications and operations related software. * Knowledge of check processing, ACH, wire transfers and card services preferred. * Demonstrated success in a similar role within a bank operations or retail team; account reconciliation and deposit operations experience preferred. * Work independently in a fast-paced environment * Dedicated to the delivery of excellent client service to interact effectively with clients and team members at any level in the organization * Attention to detail to ensure accuracy * Excellent verbal and written communication skills * Knowledge of Federal and State regulations pertaining to bank operation functions. Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

Title: Operation SpecialistDepartment: PBS - Product, Brand & StrategyReports to: VP, Women's MerchandisingLocation: Dearborn, MIJob Classification: HybridFLSA Status: ExemptJob Band: Professional The Operations Specialist primary responsibilities is to provide administrative support and project assistance to the VPs of Merchandising and Business Planning. It requires a proactive approach to supporting the development and execution of schedule management, in a dynamic environment with deadline driven timelines. This role will provide the Merchandising, Product Operations & Planning department with efficient and smooth day-to-day operations, allowing leaders to focus on more advanced responsibilities. Inspired by Hard Work At Carhartt, the values of hard work-dependability, honesty, and trust-are rooted in the legacy of our founder, Hamilton Carhartt. His commitment to serving hardworking people continues to inspire everything we do. Guided by his legacy and our mission-We serve and protect all hardworking people by building durable products-we remain dedicated to upholding these principles in every decision we make and every product we create. Associate Responsibilities Manage the dynamic schedule VPs of Merchandising & Business Planning through prioritization and time management. Develop and schedule individual 1x1 meetings, team meetings and events, develop meeting agendas, determine and coordinate location for team meetings, and execute email communications to ensure timely distribution of key topics critical to the department's success. Execute additional administrative duties in a confidential and timely manner, including but not limited to, travel planning and booking, expense submission, interview candidate coordination and new hire onboarding. Support the Merchandising, Product Operations & Business Planning leadership teams with the execution of onsite GTM moments and logistics - timing, location, meeting scheduling, space reservation and food catering coordination. Plan, coordinate, and oversee event planning for all department and external customer meetings. Exercise a high level of tact and discretion due to frequency of corporate-wide internal and external contacts, some degree of exposure to confidential data and conversations with external individuals. Use knowledge and experience of the department processes to ensure that the brand voice is consistent and accurate; acts as a resource to other members of the department. Support other projects and assignments as assigned by the VP of Merchandising and Business Planning as needed Required Education Bachelor's Degree in a related field; or equivalent years of experience in lieu of degree. Focus on business, marketing, and/or communications is preferred. Required Skills & Experience Minimum of 4 years of experience in marketing, customer service or support; a minimum of one year of experience developing and executing project plans and supporting multiple projects simultaneously. Advanced computer skills, specifically in MS Word, Excel, PPT, and Outlook. Comfortable using Mac and PC Ability to learn quickly and work in a team environment. Previous experience and competence in developing and executing project plans and supporting multiple projects at one time Excellent written and oral communication skills with the proven ability to communicate with all levels including management and retail partners Outstanding organizational skills with demonstrated ability to prioritize workload and attention to detail Physical Requirements and Working Conditions Office Equipment used, such as computer, copier, projector, phone, etc. Light lifting may be required. 30 LB Willing to work some weekends if necessary. Light travel required (up to 15%) This position has a Hybrid location: Associate will work on-site regularly as needed for work activities. Carhartt is a tobacco free workplace.#LI-Hybrid

We firmly believe that our employees drive the success of the company! With success in mind as the ultimate goal, we strive to create and provide an environment that offers challenging, stimulating and financially rewarding opportunities. We are looking for The Right One to join our team! What's In It For You? * Competitive Salary with Bonus Opportunities * Paid Time Off * Comprehensive Medical, Dental and Vision Benefits (Low Premiums!) * Flexible Spending and Health Savings Accounts * 14 Paid Company Holidays * 401(k) with Company Contribution * Educational Tuition Reimbursement Summary To assist with departmental functions ranging from accounting to logistics to help support the improvement and development of operations. What You'll Do * Coordinates and provides paperwork for outbound shipments and in-house transfers * Receive orders from our affiliates & customers, and issue purchase orders to suppliers. * Maintain effective communication with sales on status of customer material and activity * Support creating data based on customer requirement by coordinating with Sales team. * Monitors actual shipments to ensure customer requirements are met * Process improvement activities, problem resolution, participation in special projects * Support creating financial monthly reports to be sent to our headquarters in Japan. * Ensure 100% accuracy of customer forecast versus actual orders as this impact's financial outcomes and suppliers' ability to meet delivery requirements. * Responsible for managing and avoiding aged account receivable. * Work closely with contact manufacturer to achieve capacity requirements and address issues and concerns relating to suppliers' performance as soon as possible. * Makes important decisions for the procurement of raw materials and management of inventories to ensure continuous delivery of finished products to customers and avoidance of aged inventory. * Various administrative activities to support above listed responsibilities. What You'll Need Associate's degree and 6-9 years of experience is preferred. May lead (orient, train, assign, check work) of other administrative employees Pay Range: $29.00 - $33.00 per hour Our company is proud to be an equal opportunity employer! It is the policy and commitment of the company to maintain a work environment that provides equal employment opportunity (EEO) for all its employees and applicants. We are committed to providing equal employment opportunities without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital/domestic partner status, veteran status, disability, genetic information or any other applicable lawfully protected basis. This policy applies to all terms and conditions of employment. We seek to employ individuals qualified for a position by virtue of job-related educational standards, training, experience, and personal qualifications.

Project Coordinator Division: fss GO Location: Hybrid (Plymouth Office) or Remote Job Type: Full Time, Exempt Who We're Looking For We're hiring a proactive, detail-focused Project Coordinator to act as the right hand to our fss GO Project Managers. This role isn't about waiting for instructions-it's about stepping in, spotting what needs doing, and getting it done. If you thrive on staying ahead of schedule changes, keeping tasks moving, and making sure nothing falls through the cracks, this is your seat. You'll be trusted to take initiative, own your flow of work, and solve problems before they hit someone else's radar. You'll become the execution engine behind our project leaders-working in sync but with full autonomy. What You'll Do Handle all project setup tasks to get teams moving quickly and cleanly Manage project documentation, material tracking, and administrative upkeep Maintain and update schedules, assisting in real-time adjustments Ensure seamless day-to-day task flow and follow-ups without being asked Proactively identify and solve execution gaps before they become issues What You Bring Strong organizational habits with experience supporting project workflows Ability to manage your own time and priorities in a fast-moving environment Working knowledge of tools like Smartsheet, Excel, or project tracking software Clear written and verbal communication with internal and external teams Comfort in a self-directed role where taking initiative is the default Nice to Have Familiarity with field service, logistics, or technical rollout environments. You don't need to be an engineer, but knowing how projects get built helps. Who Shouldn't Apply If you need constant step-by-step direction, overlook details, or avoid following up when something's off-this isn't your seat. We're looking for someone who treats project execution like a craft, not a checklist. Why You'll Love It Here You'll have the freedom to do things the right way, not just the fast way. You'll work on projects that matter, with people who have your back. At fss GO, we solve real problems, own our results, and move as one team. Our Benefits Competitive Compensation Medical, Dental, Vision, and 401K Paid time off and holidays A culture built on trust, results, and follow-through EEO Statement Discrimination of any kind is not tolerated here. To learn more about EEO, visit ************

The Escrow Operations Specialist on the Mortgage Servicing Team serves as the primary point of contact for customers with questions or concerns related to their escrow accounts. This includes interpreting and explaining escrow analysis statements, handling tax and insurance disbursement inquiries, and providing support regarding payment changes. The specialist must have a strong understanding of mortgage servicing operations, particularly escrow analysis, and provide accurate, empathetic, and efficient customer service via phone and written communications. WHAT YOU WILL BE DOING * Clearly explain escrow changes, shortages, surpluses, and the reasons behind increases or decreases in mortgage payments.• Investigate and resolve discrepancies related to escrow balances, tax and insurance payments, and lender-placed insurance.• Communicate with internal teams and third-party vendors (e.g., tax service companies, insurance providers) as needed to resolve customer issues.• Document all interactions and follow-ups in the loan servicing system in accordance with company standards.• Process customer-initiated requests such as escrow waivers, payment reanalyses, or account corrections.• Stay up to date on escrow-related regulations (e.g., RESPA), investor guidelines, and internal servicing policies.• Maintain compliance with federal, state, and investor servicing requirements. WHAT WE NEED FROM YOU Must-Have Qualifications:• High school diploma or equivalent required; Associate's or Bachelor's degree preferred.• 2+ years of experience in mortgage servicing, specifically escrow analysis, customer service, or call center operations.• Strong knowledge of escrow accounts, property taxes, hazard insurance, and escrow analysis procedures.• Excellent communication skills with the ability to explain complex concepts clearly and calmly.• Strong attention to detail, problem-solving, and analytical skills.• Proficiency in mortgage servicing systems (e.g., MSP) and Microsoft Office Suite.• Ability to work in a fast-paced, customer-focused environment while meeting performance metrics. Nice To Have Qualifications: • Experience using Black Knight MSP or similar loan servicing platforms.• Bilingual (English/Spanish) skills a plus.• Knowledge of investor guidelines (e.g., Fannie Mae, Freddie Mac, FHA, VA). THE PLACE & THE PERKS Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement. It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life. From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here. More reasons you'll love working here include: * Paid Time Off (PTO) after just 30 days * Additional parental and maternity leave benefits after 12 months * Adoption reimbursement program * Paid volunteer hours * Paid training and career development * Medical, dental, vision and life insurance * 401k with employer match * Mortgage discount and area business discounts * Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court * Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon * Gourmet cafeteria featuring homemade breakfast and lunch * Convenience store featuring healthy grab-and-go snacks * In-house Starbucks and Dunkin * Indoor/outdoor café with Wi-Fi DISCLAIMER All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.

Benefits: Dental insurance Health insurance Vision insurance Reports To: General Manager Full-Time Company and Culture: PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a servant-based leadership mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Job Position Description: With a One Team mentality, you will perform services as assigned while following PuroClean production guidelines. Working to ensure all customer needs are met in a kind and sympathetic way, our project technicians assist their teams and supervisors with all aspects of restoration work on residential and commercial job sites, as well as maintain vehicles, equipment, and assets of the business. Our technicians take pride in going above and beyond customer expectations in their times of need by providing a world-class level of service which sets them apart from our competitors in the industry. Responsibilities: Utilizing advanced knowledge of mitigation and reconstruction regulations to ensure projects are performed accurately and completely. Ensuring all proper documentation is completed and maintained on all commercial and residential projects. Ensure Project Managers comply with TPA guidelines. Coordinating with the Project Manager for a specific project to evaluate and ensure the quality of the project. Assisting with scheduling the subcontractors, crew, resources, and any other additional vendors on projects with the Project Manager or General Manager. Reviewing budgets for projects to make sure the Project Manager/Technicians are within the correct percentages. Submitting estimates and needed documents to applicable insurance carriers and/or adjusters. Advising the billing department of the details of a project to be billed; provide necessary information to the billing department for project invoices Other duties assigned by management. Benefits: Health insurance Schedule: Monday to Friday On call Overtime Ability to Commute: Troy, MI 48084 (Required) Compensation: $50,000.00 - $60,000.00 per year Transforming Crisis into Confidence The PuroClean National Response Team (NRT) addresses significant property losses across the U.S. The NRT collaborates with our PuroClean network to promptly handle large-scale water, fire, mold, and biohazard incidents caused by natural disasters or mechanical failures, ensuring efficient restoration and world-class service. With over 500 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Culture is very important to us. We want to make sure that we are the right fit for YOU! Apply today and join our Winning TEAM. “We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership” This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.

Provisioning access to support the outbound call program Serving as a liaison between SHS, vendor and SO teams Lead meetings, such as, call calibrations, weekly touchpoints, performance meetings, Provide weekly performance reporting Ensure roster and schedules are aligned with expectations Coordinate training Call listening for accuracy and soft skills, making recommendations based on observations Work with business partner manager on coaching opportunities and alignment Monitor performance and request corrective action as appropriate Hybrid Role Required Skills: Project Management Call center experience Leadership and analytical experience with data / operations Excellent analytical, organizational, problem solving, verbal and written communication skills. Knowledge of project management tools and methodologies. Ability to work independently, within a team environment and with multiple priorities. Proficient in current industry standard PC applications and systems (e.G., Access, Excel and Word). Ability to develop, implement, and monitor policies, procedures, and customer service alerts. Support vendor in achieving performance management, KPIs and SLAs. Preferred Skills/Experience -Optional but preferred skills/experience. Include: Health care experience Three or more years experience in related field Education/Certifications: Bachelors degree in related field required.

Mission: Eversight's mission is to restore sight and prevent blindness through the healing power of donation, transplantation and research. Our Culture Story: Imagine you're unable to see a loved one's eyes as they smile. You can't see their face as they call your name, or your own face in the mirror as you start each day. This is what life is like for millions of people coping with vision loss. Now, imagine your eyesight is restored. You can suddenly see all the color and sights of the world around you. Your life is transformed. This is the power of eye donation, corneal transplantation and vision research. This is what Eversight team members make possible every day. For more than 75 years, Eversight has enabled donors and their families to give the gift of sight. We ensure that their gifts transform the lives of those suffering from blindness, and advance new treatments and cures for blindness. Summary Eversight's Content & Digital Operations Specialist supports the Brand Strategy & Communications department through hands-on content execution, digital campaign support and analytics and performance measurement across marketing and communications channels. This role is responsible for the day-to-day content development, analytics tracking and reporting, and platform support that collectively support Eversight's brand strategy and communications priorities. Fair Labor Standards Act Status: Exempt Essential Job Functions * Executes SEO and AEO tasks, including keyword research, content optimization, metadata updates and performance tracking. * Tracks, analyzes and reports on campaign performance and metrics using tools such as Google Analytics and related dashboards. * Builds, deploys and analyzes surveys and forms, summarizing findings and insights for stakeholders. * Supports marketing campaign execution across digital channels, including social, website, and email coordination, in partnership with senior team members. * Manages day-to-day social media execution, including content drafting, scheduling, publishing, monitoring and performance analytics. * Supports internal communications platforms, including Workvivo content development, posting and engagement tracking. * Maintains and updates supporting content for monthly all-staff meeting, in alignment with brand and communications priorities. * Performs routine website content updates and support, including page updates, blog publishing, and content formatting within the CMS. * Provides operational support for the donor tributes program, including content coordination and updates. * Drafts and proofreads content across channels, ensuring clarity, consistency, and adherence to brand and style guidelines. * Maintains organized files, documentation and reporting to support transparency and continuity. * Ensures appropriate use of data, privacy and consent in all digital and communications activities. * Audits activities and adapts execution to improve efficiency and outcomes. * Maintains current knowledge of industry trends and best practices in content, digital marketing, analytics and communications. * Demonstrates a commitment to the Mission and Values of Eversight. * Other Duties: New tasks, duties and responsibilities may be added at any time, with or without notice to the employee. This job description is not intended to cover or describe all of the tasks, duties and responsibilities the employee may be required to or asked to perform. Qualifications Education: Undergraduate studies in marketing, communications, digital media or a related field preferred. Experience: Experience in marketing, communications, or digital content roles with hands-on responsibility for content execution, analytics and campaign support preferred. Skills: Ability to work with analytics tools and interpret performance data. Strong writing, editing and proofreading skills. Experience managing social media content, website updates and digital campaigns. Strong organizational skills and attention to detail. Proficiency with content management systems, social media platforms, email marketing tools, survey platforms and analytics tools. Knowledge: Working knowledge of brand and messaging principles, SEO fundamentals, analytics and reporting, digital marketing and communications best practices, and data privacy considerations. Benefits * Hybrid work schedule * Medical, dental and vision insurance * Generous paid time off * 403(b) retirement plan with company match * Tuition reimbursement * Paid parental leave & more Work Environment & Physical Demands Work is primarily performed in a normal office environment. While performing the duties of this job, the employee is frequently required to sit for long periods of time. Routine use of computer. Limited noise, room temperature fluctuation, and dust are possible. The work environment and physical demands characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.