Post job

Operations director jobs in Cicero, IL

- 1,648 jobs
All
Operations Director
Customer Operations Director
Operations Manager
Director Of Manufacturing Operations
Administrative Operations Manager
Manufacturing Director
Operations Vice President
Assistant Director Of Operations
Senior Director
National Director
Area Operations Manager
Managing Director
Director, Network Operations
Director Of Field Operations
Vice President & General Manager
  • Associate Center Operations Director - Chicago Market

    Chenmed

    Operations director job in Chicago, IL

    We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Associate Center Operations Director is responsible for center operations, including center performance, scheduling optimization, patient experience and center culture (turnover/engagement). The incumbent in this role will have primary responsibility for day-to-day center operations, including direct supervision of employees. The incumbent is accountable for ensuring the needs of the center, as well as, its physicians, clinicians, care teams, patients and visitors are met. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Patient Experience: Enhances the overall patient experience by implementing best practices and addressing patient feedback to improve satisfaction. Slot Utilization: Optimizes the utilization of available appointment slots to maximize patient access and operational efficiency. Slots Quality: Ensures the quality of appointment slots, maintaining a balance between availability and the needs of patients Available and Accessible: Ensures that the team is readily available and accessible to all patients, reducing wait times and barriers to care. Disenrollment: Monitors and manages patient disenrollment rates, identifying and addressing causes to retain patients and improve continuity of care. Orphan Patients: Identifies and manages orphan patients (those without assigned primary care providers) to ensure they receive continuous and coordinated care. Center Culture (Engagement): Cultivates a positive center culture that promotes team engagement and a collaborative working environment. Implement initiatives to boost staff morale and engagement. Center Workforce Planning: Develops and executes effective workforce planning strategies to ensure the center is adequately staffed to meet patient needs and operational demands. Onboarding of Line Staff: Oversees the onboarding process for new line staff, ensuring they receive comprehensive training and support to integrate smoothly into the team. Teammate Retention (Turnover): Implements strategies to improve teammate retention and reduce turnover rates. Foster a supportive environment that encourages long-term commitment and career growth. Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience. Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals. Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software Spoken and written fluency in English This position requires use and exercise of independent judgment EDUCATION AND EXPERIENCE CRITERIA: BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required $81,202/$116,002 Salaried Employee Benefits ****************************************************** PAY RANGE: $81,202 - $116,002 Salary EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite
    $81.2k-116k yearly 4d ago
  • Vice President of Retail Operations

    Brick Executive Search

    Operations director job in Chicago, IL

    Brick Executive SEarch has been exclusively retained to search for a Director of Retail Operations for a 40 store lifestyle boutique of womens apparel, footwear and accessories that is in high growth mode. Many more stores to come given the very positive trajectory this brand is realizing. The Position Director of Retail Operations Location Corporate Headquarters in Chicago with 50-75% travel to 40 stores Overview Lead operational efficiencies and discipline for the Brands Fashion's 40 stores. Focus on store layout, inventory management (60k+ SKUs), compliance, new store openings, budgeting, loss prevention, and customer experience in a fast-fashion environment. Collaborate with regional managers and use tools like StoreForce for tracking. Key Responsibilities Operational Efficiencies: Develop and implement processes to streamline inventory, supply chain, and daily operations; identify cost-saving opportunities; monitor KPIs for performance. Store Discipline & Standards: Enforce consistent standards for store layout, merchandising, visual displays, cleanliness, and compliance; conduct regular audits during travel; oversee health, safety, and loss prevention. Inventory Management: Oversee handling of 40k+ active SKUs; optimize stock levels, turnover, replenishment, and vendor relations in fast-fashion cycle. New Store Openings: Plan, execute, and support launches of new stores, including site selection, layout design, setup, initial operations, and tech integration. Travel & Field Support: Visit stores frequently (50-75% time on road) to train staff, resolve issues, ensure alignment, and drive operational excellence. Technology Utilization: Leverage StoreForce and other tools for metrics; integrate CRM, POS systems; drive tech solutions for efficiency. Team Leadership: Recruit, train, develop, and motivate staff; coordinate with regional managers; provide guidance on best practices; build succession plans. Financial Management: Develop budgets, manage P&L, control costs, analyze financial metrics, and ensure profitability. Customer Experience: Define and enhance in-store customer journey, service standards, and engagement to build loyalty. Cross-Functional Collaboration: Partner with merchandising, marketing, IT, and other teams for aligned strategies; communicate initiatives effectively. Qualifications Experience: 8+ years in retail operations, preferably fast fashion or apparel; proven track record in multi-store management, new openings, and high-SKU environments. Skills: Strong in process optimization, inventory systems, leadership, analytics, P&L management; proficient with retail tech (e.g., StoreForce, POS, CRM); excellent communication and negotiation. Education: Bachelor's in Business, Retail Management, or related field; MBA preferred. Other: Willingness for extensive travel; analytical mindset; ability to drive change in dynamic, fast-paced environment; knowledge of industry trends and compliance.
    $139k-237k yearly est. 2d ago
  • Director Asset Management

    N/A 4.5company rating

    Operations director job in Chicago, IL

    SPECIFICATION DIRECTOR - ASSET MANAGEMENT Shine Associates, LLC has been retained to search, identify and recruit a Director - Asset Management on behalf of our client (‘Company'). This position will be based in Chicago, IL. CONFIDENTIALITY Shine Associates, LLC has been exclusively retained on this assignment. Information contained in this position specification as well as any other information concerning the Company provided or verbally discussed is confidential. All materials and discussions are to be utilized for the sole purpose of a candidate's personal review of the career opportunity. CLIENT DESCRIPTION Founded in Dallas, Texas in 1965, the Company consistently ranks amount the top managers and developers of office, industrial, retail, and mixed-use properties in major global markets. The firm is one of the most respected full-service firms in real estate - providing investment management and development and a full suite of integrated services to owners, investors, lenders, and major occupiers. The Company has approximately 3,000 employees across 35 global offices responsible for a $19B development pipeline, 550M SF of property management and leasing assignments, and $20B in assets under management. The Investment Management team is an SEC-registered investment advisor and is the Company's fund management and advisory arm headquartered in Chicago, IL. Currently the Investment Management team has approximately $5.0B in real estate assets under management across three separate accounts and is actively raising money for additional fund strategies. ESSENTIAL DUTIES AND RESPONSIBILITIES Based in Chicago and reporting to the separate account portfolio managers, the Director will have responsibility over all strategic, transactional, and operations issues for a to-be-determined portfolio of primarily office and industrial assets located across the United States. Create strategic plans for each asset depending on the property's individual requirements including valuations, cash flow projections, review and approval of annual operating and capital budgets Set, evolve, and execute redevelopment, leasing, and sale plans and direct all aspects of relationships with regional partners and providers of third party services including property management Aggressively and proactively predict and respond to dynamic market conditions Oversee the budget process for all assets under their management Work closely with leasing staff, regional partners, and third-party contractors to structure, negotiate, review and execute leases within portfolio of assets Monitor the overall performance of assigned properties against plan and budget Plan for and anticipate the cash flow needs for the assets as well as the underlying investors, monitor cash in/out of property accounts, and oversee all draw disbursements Provide high quality lender and investor reporting Support the execution of acquisitions, financings, and refinancings as required Continuously keep senior management, clients, and investors aware and up to date on evolving strategies and results Provide strategic, investment, and analytical direction and oversight to regional partners, third party service providers, and internal company personnel in creating and executing asset and portfolio plans QUALIFICATIONS, SKILLS AND EXPERIENCE Qualified professionals will have a minimum of seven to ten years of demonstrable success in the management of a portfolio of complex, diverse commercial real estate, including office, industrial, multifamily, and medical office. Additional experience in asset/portfolio reporting is strongly desired. Qualified candidates must possess the following requirements and characteristics: Proven track record of success and leadership, with past accomplishments clearly demonstrating a creative hands-on approach to, and understanding of, operations, leasing, development, capital markets, financing, marketing, investment, and ownership issues in managing challenging, “value-add” real estate properties Ability to positively impact such factors in continually meeting and exceeding ambitious investment/return performance objectives Proven experience successfully creating value at all phases of a property's life cycle, from acquisition through disposition is essential Aptitude in reviewing and understanding sophisticated financial statements, leases and loan documents Ability to effectively manage less experienced analyst and associate staff to optimize work production while providing a mentoring relationship Managing and holding accountable regional partner relationships at both the development and operating levels is key Be conversant with industry trends and competitor firms A collaborative team player exceling in a professional environment characterized by empowered decision-making authority and a flat organizational structure Strong computer skills including Excel, Word, and ARGUS Good interpersonal instincts with the ability to constructively reconcile differences in a positive manner Excellent oral and written communication skills Unquestionable integrity and a strong work ethic A bachelor's degree is required COMPENSATION The annual compensation for this role is expected to be approximately $240,000-$280,000. Actual base salary and bonus will be determined by several components, including but not limited to: relevant experience, skills and qualifications, base salary of internal peers, and geographic location. In addition to base salary, this role may be eligible for a discretionary annual bonus, LTIP and a variety of financial, wellbeing, and health / welfare benefits. CONTACT INFORMATION Shine Associates, LLC 45 School St., Suite 301 Boston, MA 02108 ************************** Hillary H. Shine, Principal Kelsey E. Shine, Director Cell ************** Cell ************** ****************************** ***************************** Chandlee N. Gustafson, Associate Cell ************** *******************************
    $240k-280k yearly 1d ago
  • National Legal Director

    Roderick & Solange MacArthur Justice Center

    Operations director job in Chicago, IL

    Who We Are MJC is a national nonprofit civil rights organization. We represent people who have been harmed by America's criminal legal system, seeking to vindicate their rights, elevate their story, and hold people with power accountable. We do this primarily through cutting‑edge litigation and advocacy across the country, on end‑to‑end issues in the criminal legal system, from policing, to prosecutorial discretion, to rights of indigent defendants, to mass incarceration, to prison conditions, to wrongful convictions and the death penalty. For more information on our work, visit************************ . The criminal legal system disproportionately harms people of color, people from low‑income communities, people who were formerly incarcerated, people with disabilities, and LGBTQ+ individuals. We strongly encourage people who identify within these and other communities underrepresented in the legal profession to apply. All applicants must have and be committed to the cultural competence required to work with clients, co‑workers, and community partners who come from different backgrounds and experiences. What You'll Do Develop and refine the overall strategic direction for MJC's legal work to pursue MJC's overarching mission, values, and strategic goals most effectively in collaboration with the Executive Director and office directors Serve as a strategic partner to the Executive Director and leadership team in actualizing MJC's mission Regularly interface with MJC's Managing Director of Operations, Director of Communications, and Director of Development to maximize strategic alignment. Participate in Board meetings and serve as a corporate officer Implementation & Management of Legal Program Lead the design and implementation of a realistic and concrete plan to execute the organization's legal strategy Oversee MJC's legal function, including direct supervision of the organization's five office directors, and indirect oversight of the organization's full legal team of about 50 professionals Motivate, nurture, and connect a diverse, inclusive, and high‑performing team Direct the case approval process, including reviewing proposed new matters for mission alignment and impact, as well as ensuring adequate staffing and resources for matters in collaboration with office directors, prior to approval by the Executive Director Developperformance management metrics and aprofessional development program for all legal professionals in #J-18808-Ljbffr
    $104k-173k yearly est. 5d ago
  • Director of Operations

    The Construct Group LLC 4.3company rating

    Operations director job in West Chicago, IL

    “At The Construct Group, our mission is to Elevate Lifestyles-for our customers, our employees, and our partners. We deliver high-quality construction, retail installations, and fixture solutions nationwide. With a culture built on craftsmanship, accountability, and communication, we are looking for a Director of Operations to bring discipline and clarity to our growing shop and supply chain operations.” Role Description This is a full-time, on-site role for the Director of Operations, located in West Chicago, IL. The Director of Operations will oversee and streamline daily operations to ensure organizational efficiency and high-performance delivery. Key responsibilities include managing and analyzing processes, overseeing team performance, maintaining budgets, ensuring excellence in customer service, and implementing strategies that align with company goals. The role requires developing and maintaining organizational compliance and fostering a collaborative environment. Key Responsibilities · Operational Leadership: Oversee daily shop production, logistics, and inventory management. Manage Production Manager and their teams (Foremen, Leads, Carpenters, Laborers, Shipping/Receiving). Ensure production schedules align with installation dates and client commitments. Establish KPIs for throughput, rework %, scrap %, and on-time delivery. · Cross-Functional Alignment: Partner with Sales & Account Management on project forecasting and resourcing. Collaborate with Field Services to ensure crews have the materials, kits, and prefabrication needed for flawless execution. Support prototype and special project builds with scheduling and technical input. · Resource & Capacity Planning: Oversee workforce scheduling and shop capacity planning to balance workloads. Approve material requisitions and manage vendor relationships. Forecast staffing and equipment needs to match business growth. · Process & Continuous Improvement: Drive efficiency through process optimization, layout improvements, and Lean principles. Ensure SOP compliance and update procedures regularly. Lead training and cross-training programs for shop teams. Support quality improvement and safety initiatives. · Safety & Compliance: Own safety culture for shop operations. Conduct regular safety audits, enforce OSHA standards, and ensure compliance with regulatory requirements. Qualifications · 8+ years of operations leadership in construction, millwork, fabrication, or logistics. · Proven success leading production teams in a fast-paced, project-driven environment. · Strong skills in scheduling, capacity planning, and inventory management. · Proficiency with Smartsheet, Excel, ERP/CRM tools (or willingness to learn). · Excellent communication and leadership skills with the ability to hold teams accountable. · Experience in continuous improvement, Lean, or Six Sigma methodologies preferred. What Success Looks Like · A clean, safe work environment is always required. · Shop output consistently meets or exceeds install demand. · Reduced rework, scrap, and downtime. · Clear labor and material forecasts aligned to revenue targets. · Strong alignment between Sales, Ops, and Field teams. · A motivated, accountable shop team with a clear career path. EEOC Statement The Construct Group LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. In compliance with all applicable federal, state, and local laws, The Construct Group LLC will provide reasonable accommodations for any qualified individuals with disabilities and ensures equal pay for equal work regardless of gender. We also adhere to the Illinois Right to Privacy in the Workplace Act and Ban-the-Box legislation in the hiring process.
    $71k-127k yearly est. 1d ago
  • Operations Manager

    Prestige Staffing 4.4company rating

    Operations director job in Wauconda, IL

    About the Role A leading U.S.-based manufacturing organization is seeking an Operations Excellence Manager to drive process optimization and lead the functional side of their D365 transformation. This is a high-impact role for someone who understands manufacturing operations deeply, has led ERP/MES implementations, and is comfortable guiding the business-not taking orders from it. You will serve as the primary operations representative for all D365 Operations initiatives and future system enhancements, working closely with operations, supply chain, and IT leadership to shape processes, drive improvements, and ensure seamless alignment with the organization's manufacturing systems. Key Responsibilities Process Analysis & Improvement Assess current manufacturing workflows, identify gaps, and design improved processes. Lead operational change management connected to D365 and related systems. System Implementation & Functional Leadership Support and guide D365, MES, SCM, and PLM system implementations and enhancements. Provide functional direction-configuration, requirements, testing-not development. Requirements & Documentation Gather, validate, and translate business requirements into functional specifications. Create process maps, configuration documentation, and training materials. Data & Reporting Analyze manufacturing, inventory, and supply chain data. Build or guide reporting/dashboards using data tools (Power BI, Tableau, SQL). Project Management Lead small to mid-sized projects tied to operations system improvements. Ensure milestones, deadlines, and cross-functional alignment. Training & Support Train end users and support adoption across operations and supply chain teams. Troubleshoot issues and ensure smooth daily system usage. Cross-Functional Collaboration Partner with IT, engineering, production, and supply chain to align systems with business goals. Ensure compliance with regulatory, quality, and internal standards. Required Qualifications Bachelor's degree in Business, Supply Chain, Manufacturing, Engineering, or related field 5+ years of manufacturing operations experience 3-5+ years supporting ERP systems (D365 strongly preferred; SAP/Oracle acceptable) Experience with MES, SCM, PLM, or other manufacturing systems Proven experience designing, mapping, and improving manufacturing processes Strong data analysis skills (SQL, Power BI, Tableau) Experience with process mapping tools (Visio, Lucidchart) Excellent communication skills and the ability to lead business stakeholders Prior experience driving ERP implementation or major process transformation Preferred Qualifications Experience in food, beverage, ingredients, or process manufacturing Lean, Six Sigma, or continuous improvement certification Exposure to Industry 4.0, IoT, or smart manufacturing technologies Project management certifications (PMP, Prince2) or CBAP
    $51k-69k yearly est. 4d ago
  • Sr. Director of Compliance and Privacy

    Solution Partners, Inc.

    Operations director job in Chicago, IL

    Job Title: Sr. Director of Compliance and Privacy We're seeking an experienced Compliance and Privacy Official to drive our organization's corporate compliance and privacy programs. As a strategic advisor to executive leadership, the Board of Directors, and governance committees, you'll foster a culture of ethics, accountability, and transparency. About the Role: Oversee privacy programs, including HIPAA and GDPR compliance Lead cross-functional teams to investigate and resolve privacy incidents Manage the Compliance and Ethics Program, addressing compliance issues and reporting to leadership and the Board Serve as a subject matter expert for government program compliance, including Medicare Part D Develop and lead a high-performing compliance and privacy team Responsibilities: Privacy Program Leadership: Oversee privacy programs and lead incident response efforts Corporate Compliance Oversight: Manage compliance programs and address compliance issues Government Programs Compliance: Serve as a subject matter expert and chair compliance committees Team Leadership: Develop and lead a high-performing team Systemwide Engagement: Promote best practices and coordinate incident response efforts Training & Education: Oversee compliance and ethics training programs Requirements: Master's Degree in Law 12+ years of experience in healthcare compliance and privacy Proven ability to lead teams and drive organizational change Deep understanding of healthcare compliance, privacy program administration, and data security technologies Excellent analytical and communication skills Preferred Certifications: Licensed Attorney Professional, Academy for Health Care Management (PAHM) Certified Information Privacy Professional (CIPP) What Our Client Offer: Opportunity to lead compliance and privacy initiatives in a dynamic healthcare organization Collaborative and inclusive work environment Professional growth and development opportunities If you're a seasoned compliance and privacy professional looking to make a difference, we'd love to hear from you!
    $120k-175k yearly est. 5d ago
  • Operations Manager

    Jameson Sotheby's International Realty 3.9company rating

    Operations director job in Chicago, IL

    Operations Manager - Top Real Estate Team (Chicago) About the Role: IKGroup at Jameson Sotheby's Cityhub is looking for a highly proactive, detail-obsessed, experienced Operations Manager with a real estate background. This person will take full ownership of day-to-day operations so our top-producing broker can stay focused on what matters most-clients, deals, and growth. Responsibilities: Own and manage all daily operational tasks-anticipating needs before they arise. Coordinate vendors and service providers (e.g., stagers, cleaners, photographers, movers). Oversee listing preparation and ensure properties are photo-ready, show-ready, and launch on time. Manage and streamline communication across the team, ensuring nothing falls through the cracks. Track and follow up on all active deals, ensuring deadlines and contingencies are met. Maintain and update internal systems, checklists, and processes for maximum efficiency. Handle inbox triage - filtering and responding to operational and logistical questions. Be the first point of contact for vendors, contractors, and service providers. Assist with marketing coordination (print orders, open house prep, listing packages). Provide weekend coverage for critical tasks, emergencies, or show prep. Work closely with the lead broker to identify operational gaps and implement solutions without waiting for direction. Qualifications: Minimum 3+ years of experience in a real estate operations, transaction coordination, or team management role. Deep understanding of real estate workflows (listings, contracts, closings). Licensed or willing to obtain a license preferred. Exceptional attention to detail and organizational skills. Comfortable making decisions and taking ownership. Tech savvy (CRM, MLS, digital marketing platforms). Able to work weekends and off-hours when needed. Thrives in a fast-paced, high-stakes environment. Compensation: Competitive base salary + performance-based bonuses. Growth potential in a top-producing luxury real estate team.
    $76k-124k yearly est. 3d ago
  • Area Operations and Sales Manager

    Grace Management, Inc. 4.5company rating

    Operations director job in Chicago, IL

    Inspire Wellness and Connection in Chicago! Grace Management, Inc. is seeking an energetic and compassionate Area Operations and Sales Manager to support premier communities in Chicago, IL. At Grace Management, we believe “It's not like home. It is home.” With over 40 years of excellence and recognition as one of the nation's top senior living operators, we are committed to a people-first culture built on compassion, collaboration, and meaningful connections. The Area Operations and Sales Manager position reports to the Regional Director of Operations with a dotted line to the Regional Director of Sales. The AOSM provides direction and oversight for the Operation and Sales functions of multiple communities within the Grace Management, Inc portfolio. This position will primarily focus on projects in Chicago and as directed or identified by the Regional Director of Operations, ensuring alignment with organizational goals and priorities. This position must have the ability to influence, lead and coach Executive Directors and Sales Leaders in the communities they are supporting. An AOSM must possess excellent time management skills as well as be self-directed and resourceful. Essential Functions • Guide, lead, and coach Executive Directors to ensure operations standards for effective service delivery, quality, cost control, and safety are met. • Guide, develop, coach, and support Sales Leaders to achieve high occupancy and revenue targets • Direct implementation and execution of company policies and procedures throughout the portfolio; supporting and reaffirming the Executive Directors ability to make a positive difference in the lives of our team members and residents. • Recruit, train, develop, and assess the performance of highly motivated and effective Executive Directors and Sales Leaders. • Oversee community operations; Perform site visits; Ensure that National programs are being implemented and utilized to their fullest potential; Strategize to take communities to the next level and work with regional and corporate team members to ensure the community is exceeding expectations. • In collaboration with senior Grace Management Leadership, initiate, coordinate, organize, and execute new community transition and onboarding guides and Grace Management, Inc. cultural and process standards. • Create, implement, and monitor goals related to revenue, census, turnover, operational expenses, labor management, and overall performance results in the region and assist Executive Directors to implement corrective measures to address/resolve variances. • Supports lease-up opportunities by focusing on essential tasks to drive occupancy. Actively engages in strategies and actions that contribute to achieving and maintaining full occupancy, ensuring all necessary tasks are efficiently completed to support leasing efforts. • Work proactively with community Sales Directors and Executive Directors in anticipating sales and marketing challenges and collaborating on the development and implementation of solutions. • Communicate clear expectations for sales performance, including KPI's. • Assist community in the development and execution of Strategic Sales and Marketing Semi-Annual Plans. • Report key findings of systemwide CRM reporting; identify solutions and interventions; be responsible for follow up, action plans and measurement of improvement. • Identify trends and interact with the operations and sales team to develop and monitor action plans, leadership and development, resident relations, and safety. • Develop, implement, and track annual sales, operating and capital budgets. • Establish a thorough, working knowledge of base rates and care costs within assigned communities and determine changes as warranted. • Ensure that each community maintains compliance with all local, state, and federal regulations. • Participate in state associations and regulatory agencies. • Manage and report all essential legal issues and take appropriate action to ensure the company complies with applicable laws and regulations. • Initiate appropriate actions on reports and recommendations provided by authorized inspection agencies. • Build strong relationships with Executive Directors, Sales Directors, and Regional Directors. • Act on constructive feedback by listening to supervisor, customers, and associates and use it to improve performance. • Maintain resident, associate, and community confidentiality. • Demonstrate positive attitude and ability to work well with all people. • Promote positive work environment that emphasizes teamwork. • Comply with deadlines as outlined by Regional Directors. • Understand processes, reports, and tools available. Knowledge, Skills, Abilities, and Experience • Bachelor's degree in business, health-related field, or hospitality; master's degree preferred. • Demonstrated 5-10 years of healthcare management experience, including at least five years of recent executive director and/or administrator job experience. • Prior experience in a regional role and/or with multiple building responsibilities preferred; Experience in managing various disciplines while ensuring adherence to federal, state, and corporate standards is required. • Experience in assisted living and memory care strongly preferred. • Knowledge of financial management skills and familiarity with business principles and practices. • Must hold or qualify for state license required to operate an Assisted Living Community; Nursing Home, or comparable service facility. • Active / valid driver's license required for travel. • Must possess proven track record in leading, training, and coaching professionals in achieving census and financial goals. • Must be proficient in Microsoft Word, Excel and CRM database systems. • Must follow the Grace Management, Inc. policies and procedure manuals and associate handbook.
    $35k-47k yearly est. 1d ago
  • Assistant Operating Director

    Cornerstone Caregiving

    Operations director job in Orland Park, IL

    Orland Park, Illinois | Full-Time | Leadership Role | $55,000 + Benefits & Bonus Opportunities At Cornerstone Caregiving, we are dedicated to helping older adults age in place with dignity, compassion, and exceptional support. As we continue rapid nationwide growth across more than 400 offices, we are building strong in-office leadership teams to ensure every client and caregiver receives the highest level of care. We are seeking an Assistant Operating Director (AOD), a key leadership role and the Operating Director's second-in-command. This position leads in-office operations, scheduling oversight, staff support and development, client care quality, and communication with Home Base. If you thrive in a fast-paced environment, love developing people, and bring strong organizational and operational excellence to your work, this role is for you. Office Leadership & Operations Serve as the OD's primary in-office partner, helping drive daily operations and maintain a strong, cohesive work environment. Lead, coach, and support in-office staff; reinforce Cornerstone's standards, values, and culture. Onboard and train new office managers, ensuring clarity, confidence, and consistent performance. Conduct weekly 1:1 check-ins, performance reviews, coaching, and disciplinary action when needed. Share on-call rotation with office leadership. Oversee administrative workflow and follow-through, including payroll notes, shift verification, and operations updates. Maintain accurate documentation in alignment with Cornerstone policies and state requirements. Assist with recruiting, onboarding steps, and staff oversight to support office growth. Client Care & Quality Assurance Oversee scheduling operations to ensure timely coverage and an excellent client experience. Respond to client escalations with urgency, professionalism, and empathy. Conduct check-up calls, quality visits, and client follow-ups to ensure satisfaction and care continuity. Ensure state-required supervisory visits are completed (as applicable). Serve as a backup for client assessments when the Operating Director is unavailable. Qualifications Bachelor's Degree preferred but not required, high school diploma or equivalent required. 2+ years of experience in management, leadership operations, or human resources. Experience hiring, recruiting, training, scheduling, and supervising staff. Leadership experience within the healthcare or home care industry. Ability to work autonomously in a fast-paced environment. Comfort managing multiple priorities and shifting needs throughout the day. Other Requirements Valid driver's license and auto insurance. High proficiency with technology, especially Google Workspace. High attention to detail and exceptional follow-through skills. Strong communication and interpersonal skills. Compensation & Benefits $55,000 starting salary Growth Bonuses Medical, Dental, Vision benefits package. 12 days of PTO annually. Phone stipend. Leadership development, mentorship, and opportunities for career growth as Cornerstone expands nationwide. Why You'll Love This Role You are the central in-office leader, ensuring clarity, rhythm, and daily operational success. You will directly shape staff performance, team culture, and client experience. You'll grow in leadership through hands-on coaching, development, and operational oversight. Your work makes a direct impact on seniors, caregivers, and families in your community. Join a mission that matters.If you're an energetic, people-first leader who thrives on organization, communication, and problem-solving, we'd love to meet you. Apply today and help guide a team that provides meaningful care to those who once cared for us. ** We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.** Benefits: Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Are you willing to participate in the on-call rotation? (i.e. answering calls after hours and over weekends) Education: Bachelor's (Preferred) Experience: Leadership: 2 years (Preferred) Schedule management: 2 years (Preferred) Hiring: 2 years (Preferred) License/Certification: Driver's License (Preferred) Ability to Commute: Orland Park, Illinois Work Location: In person
    $55k yearly 2d ago
  • Operations Manager

    Accurate Personnel

    Operations director job in Elgin, IL

    Job Title: Operations Manager Pay: $90-115k We are seeking an experienced and driven Operations Manager to oversee the daily operations of our construction and restoration business. This individual will ensure projects, people, and processes run smoothly from the office to the field. The ideal candidate is a hands-on, detail-oriented leader who thrives in a fast-paced environment. They bring a balance of strategic thinking, strong organizational skills, and people leadership - ensuring that projects are completed on time, teams are aligned, and company goals are consistently achieved. Key Responsibilities: Leadership & Team Development Lead, mentor, and develop members of the Operations team, fostering accountability, collaboration, and continuous improvement across departments Conduct regular 1:1 meetings, team meetings, and performance reviews to ensure clear communication and progress toward goals. Recruit, onboard, and train new team members in alignment with company standards and safety protocols. Organize quarterly team-building events to promote culture and engagement. Operational Excellence Oversee daily operations across Administration, Compliance, Accounts Receivable/Payable, and field support teams. Ensure coordination between office and field teams to maintain project flow, efficiency, and quality. Review and refine operational processes to improve scheduling, workflow, and communication between departments. Monitor key metrics and ensure operational targets are achieved Ensure company Core Values are consistently practiced and integrated into daily operations. Project & Financial Oversight Review and analyze project performance data, labor hours, and profitability metrics to drive informed decision-making. Work closely with leadership to set realistic goals and track progress toward annual and quarterly priorities. Review and negotiate insurance policies, subcontractor agreements, and vendor contracts to ensure adequate protection and value. Identify cost-saving opportunities and manage operational budgets to improve margins. Support development of fair and motivating compensation and bonus structures for field and office staff. Compliance & Documentation Ensure all employee files and documentation are accurate, complete, and compliant with company and regulatory requirements. Oversee accurate and timely timecard processes to improve payroll accuracy. Ensure incident/loss reports are filed promptly and follow-up actions are taken. Maintain compliance with all safety standards, OSHA requirements, and industry regulations. Continuous Improvement & Innovation Champion the company's move toward paperless operations and improved digital workflows. Evaluate and implement system improvements to increase operational efficiency and reduce bottlenecks. Act as an advisor to identify and implement better methods, tools, and practices for increasing productivity and throughput. Monitor industry trends and emerging technologies in restoration/construction to maintain a competitive edge. Continuously seek ways to improve service quality, team performance, and operational effectiveness. Qualifications & Skills: Bachelor's degree in Business, Construction Management, or related field preferred. 5+ years of progressive experience in operations, project management, or administration within the construction or restoration industry. Proven ability to manage multiple teams, projects, and priorities simultaneously. Strong understanding of estimating, project cost control, and production workflows. Excellent communication and interpersonal skills - able to collaborate effectively with internal teams, subcontractors, vendors, and clients. Proficiency with Microsoft Office, project management tools, and ERP systems. High mental acuity and problem-solving ability with a focus on accuracy, efficiency, and accountability. Commitment to continuous learning, improvement, and operational excellence. Core Competencies: Strategic and critical thinker Strong communicator and collaborator Field-to-office operational leader Team builder and mentor Results and accountability-driven Continuous improvement mindset ABOUT ACCURATE PERSONNEL: Accurate Personnel is here to help! As an industry-leading full-service staffing agency, we have all the tools you need to start earning that next paycheck soon. Send us your application and our team will instantly get to work on finding you the right placement to fit your needs. Accurate Personnel has been a provider of temporary job services and direct hire search for 45 years. Our expertise has allowed us to grow from a regional Chicagoland office into a nationwide search firm that services over 500 clients while never losing sight of personalized service. Apply with us today! Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Salary dependent on experience.
    $90k-115k yearly 2d ago
  • Director, Audit- Global Payment Network

    Capital One 4.7company rating

    Operations director job in Chicago, IL

    Capital One's Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization's Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit's vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity. Inspired by our colleagues, we are risk identifiers, challengers, influencers, and transformational leaders who drive impactful work for the enterprise. We are seeking an energetic, self-motivated Director interested in becoming part of our Audit team, with a specific focus on global payment network, their associated platforms, technologies, and related operations such as credit/debit processing, authorization, clearing & settlement (covering domestic and international transactions) and digital payments. We are seeking an experienced candidate that has demonstrated knowledge of payment network technology, operations and ecosystem related risks, as well as risk management and regulatory expectations for a large financial institution. Responsibilities: Develop the strategic coverage approach for the relevant audit universe, including proactive monitoring for changing risks and necessary coverage approach changes. Lead continuous monitoring activities and updates to risk assessments, audit universe, and audit plan for relevant entities. Establish and maintain good relationships with key business leaders and audit partners. Leverage specialized knowledge and skills, providing management with insight into their area of subject-matter focus, building trust and mutual respect. Effectively represent internal audit at management meetings, internal forums, regulatory update meetings as well as to external organizations. Identify emerging risks and trends in areas of focus related to global payments networks and take opportunities to present them to internal and stakeholder management. Direct audits and project audits across the portfolio, including supervising audit teams and engagement managers, and coordinating with support Audit specialist teams. Review engagement planning documentation and audit programs to ensure adequate coverage of risk and sufficient rationale for audit scope. Maintains close control over budget, schedule and quality. Effectively review and compile relevant, material findings and recommendations into readable and concise audit reports. Communicate complex results and implications, incorporating different perspectives into deliverables. Assess relevance of audit findings, potential exposures, materiality, improving or deteriorating trends, and demonstrate awareness of big picture issues. Interpret business priorities, anticipate issues and obstacles, and apply to scope of role. Provide timely feedback, on-the-job training and coaching to audit staff and direct reports. Help team members grow their careers. Maintain an open, inclusive and trusting team environment. Participate in due diligence projects on behalf of Audit as well as lead Initial Control Reviews resulting from signed due diligence deals for the business. Deliver appropriate, succinct and organized information, tailoring communication style to audience. Manage timely and quality delivery of multiple tasks, including audits, projects, issue and regulatory commitment follow up, special assignments, and administrative activities. Self-prioritize and independently complete multiple tasks across the team and department. Demonstrate the ability to successfully meet deadlines. Here's what we're looking for in an ideal leader: You are a critical thinker who seeks to understand the business and its control environment. Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. You believe insight and objectivity are core elements to providing assurance on the effectiveness and efficiency of Capital One's governance, risk management, and internal control processes. You possess a relentless focus on quality and timeliness. You prioritize achievement of the team's collective goals. You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking. You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate Audit's value proposition. You're a firm believer that a rich understanding of data, innovation, and technology will only make you a better auditor. This will require leveraging the power of data analytics and furthering your technical expertise. You're a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism. You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent. Travel Expectations: The associate will be expected to travel an average of 10-15% of the time. This role is hybrid meaning associates will spend 3 days per week in-person at one of our offices listed on this job posting. Basic Qualifications: Bachelor's Degree or military experience At least 10 years of experience in internal or external auditing, accounting, financial analysis, information systems, compliance, risk management or a combination within the banking or financial services industry At least 5 years of people management experience At least 3 years of experience managing audit engagements Preferred Qualifications: Master's Degree in Information Systems, Accounting, Finance, Economics, or Business Administration 5+ years of experience leading audits and performing the auditor-in-charge role 5+ years of experience in the payments network industry including the MANIC (Merchant-Acquirer-Network-Issuer-Customer) model, network participant roles (issuers, acquirers, merchants), PCI standards, and international payment regulations 2+ years of experience with payment technologies such as HPE Nonstop, IBM Mainframe, Mobile Payments, Tokenized services, cloud-based and virtualized environments, Windows and Linux operating environments. 2+ years of experience at a leading public accounting or consulting firm, working in a highly regulated environment related to payment network and related technology services, leading people in cross-cultural/international teams or related experience. Professional certification such as Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Public Accountant (CPA) or Certified Internal Auditor (CIA) At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Charlotte, NC: $239,900 - $273,800 for Director, Cyber Technical Chicago, IL: $239,900 - $273,800 for Director, Cyber Technical McLean, VA: $263,900 - $301,200 for Director, Cyber Technical New York, NY: $287,800 - $328,500 for Director, Cyber Technical Plano, TX: $239,900 - $273,800 for Director, Cyber Technical Richmond, VA: $239,900 - $273,800 for Director, Cyber Technical Riverwoods, IL: $239,900 - $273,800 for Director, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco . click apply for full job details
    $85k-102k yearly est. 12h ago
  • Director, Customer Journeys

    Okta 4.3company rating

    Operations director job in Chicago, IL

    Get to know Okta Okta is The World's Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we're looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We're building a world where Identity belongs to you. About The Role We're hiring a Director of Customer Journeys to shape how we deliver connected, personalized digital experiences across the entire customer lifecycle-from first touch to long-term success. This is a foundational role at the intersection of marketing, product, and customer success. You'll lead our journey strategy across digital channels, using AI, data, and ABX principles to make every interaction relevant, timely, and impactful. You'll also help establish a cross-functional Digital Experience Council-bringing together key partners across the org to align on experience priorities, share insights, and drive consistency across touchpoints. What You'll Do Define and lead our customer journey strategy across lifecycle stages and personas Activate AI-powered personalization and orchestration across web, product, and portal experiences Embed ABX principles into how we engage accounts-from awareness through expansion Stand up and lead a Digital Experience Council to align priorities and scale best practices across GTM, product, and CS teams Identify key journey moments and own roadmap for digital touchpoint optimization Partner with analytics and marketing ops to build insight loops and test/learn models Help evolve our Martech and data foundation to support real-time, journey-based experiences What You Bring 10+ years in digital experience, lifecycle/ABM/ABX, or personalization strategy Strong grasp of AI, behavioral data, and buyer journey design Experience driving cross-functional collaboration at the enterprise level Strategic mindset, clear communicator, bias toward action Why It Matters As Okta scales, so do our customers' expectations. This role builds the foundation for a unified, AI-powered journey that delivers value at every step and brings teams together to make it happen. #LI-remote P11550_3081377 Below is the annual base salary range for candidates located in San Francisco Bay Area. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: **************************** The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $200,000-$300,000 USD Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: **************************** The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:$178,000-$268,000 USD Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: ***************************** The annual base salary range for this position for candidates located in Canada is between:$161,000-$241,000 CAD What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! ************************************** Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at *********************************************
    $200k-300k yearly Auto-Apply 35d ago
  • Director, CRM Operations & Martech

    The Aspen Group 4.0company rating

    Operations director job in Chicago, IL

    The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and Lovet Pet Health Care. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale. As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team as Director, CRM Operations & Martech. Position Overview Reporting to the VP of CRM, the Director, CRM Operations will lead the vision, strategy, and roadmap for CRM, CDP, and marketing automation platforms. This role will drive innovation in personalization and customer engagement, building scalable, data-driven journeys that deliver both immediate business impact and long-term value. This role will also optimize and streamline our digital marketing processes, technology, and data-driven initiatives. This role is responsible for ensuring the efficiency of campaign execution, enhancing marketing technology stack capabilities, and driving data integrity and compliance. The ideal candidate is process-driven, analytical, and experienced in managing marketing automation, operations, and cross-functional collaboration. Partnering with cross-functional teams, this leader will shape the future of how we connect with customers across the entire experience - transforming data into meaningful engagement at scale. Key Responsibilities Product Strategy & Ownership Define and communicate the personalization vision, strategy, priorities, and KPIs Lead CRM and personalized campaign execution with cross-functiona Evaluate and integrate Martech platforms to scale customer engagement. Deliver top activation use cases such as advanced segmentation, lead enrichment, and journey orchestration. Strategic & Analytical Leadership Link tactical execution to enterprise business strategies. Use data to measure performance, optimize campaigns, and drive improvements. Identify problems, create scalable solutions, and optimize operational processes. Champion continuous improvement and stay ahead of industry trends. Customer Journey & Personalization Translate journey insights into digital tools that improve targeting, relevance, and conversion. Leverage AI, customer profiling, and computed traits to enrich CRM/CDP models and boost ROI. Deliver personalized use cases like real-time content, contractor training, and behavioral tracking. Manage relationships with external vendors and agencies supporting digital marketing efforts Background in customer journey mapping or omni-channel orchestration Data Activation & Optimization Drive adoption of a unified customer profile across all touchpoints (Web, Call Center, CRM, Email, AZEKNow, etc.) Oversee platform implementation and evolution. Monitor KPIs including conversion, lead quality, campaign performance, and engagement across channels. Leadership & Collaboration Lead cross-functional teams in a matrixed environment to deliver measurable outcomes. Build strong partnerships across marketing, product, IT, and analytics. Foster a culture of innovation, agility, and customer-centricity. Compliance & Best Practices Ensure marketing campaigns comply with data privacy laws and industry regulations. Maintain deliverability best practices for email and messaging platforms Stay up to date on digital marketing trends and best practices, ensuring the team remains innovative and competitive Act as the key liaison between marketing, IT, analytics, and product teams to ensure alignment on business objectives. Work CRM Channel teams with creative, content, and digital teams to streamline asset creation and campaign execution. Partner with sales and customer support teams to align marketing initiatives with customer needs. Qualifications 10+ years in digital product management with deep expertise in CRM, CDP, or Martech platforms Hands-on experience with Salesforce, CDPs (Datacloud preferred), and automation tools Proven track record driving personalization, segmentation, and data-driven marketing at scale Knowledge of data privacy, consent management, and compliance (GDPR, CCPA, HIPAA) Strong ability to turn technical architecture and customer insights into scalable business solutions. Demonstrated success leading cross-functional teams and delivering measurable results. Entrepreneurial mindset with strong problem-solving and innovation skills Excellent analytical, communication, and collaboration skills If you are an applicant residing in California, please view our privacy policy here: ********************************************************************************* Salary: Annual pay range: $150,000 - $180,000, plus bonus/incentives A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match
    $150k-180k yearly Auto-Apply 55d ago
  • Director, Customer Success

    Behaviorally Inc.

    Operations director job in Chicago, IL

    Join Us as Director, Customer Success At Behaviorally, we're reshaping the way the world's top brands understand and influence consumer decisions at the point of purchase. With deep behavioral expertise and a digital-first approach, we guide clients across retail and CPG landscapes through complex shopper journeys-both online and offline. We help leading FMCG/CPG companies to boost sales with effective packaging and shopper strategies. Our PackPower Score™ is the industry standard metric for packaging design, linking directly to sales to predict pack performance. Why Behaviorally? We are the global market leader in digital shopper research, but what sets us apart is how we work: Digital-first, behavior-focused: We prioritize agility, speed, and relevance Human-centered: We put people-shoppers, clients, colleagues-at the core of every decision Growth-oriented: We invest in our people and are proud to promote from within Transparent and grounded: We share goals, results, and accountability-top to bottom Join a team of curious minds, candid communicators, and committed collaborators who are passionate about redefining what shopper research can be. We Value Every Voice At Behaviorally, inclusion isn't a buzzword-it's a commitment. We believe diverse perspectives lead to better thinking and stronger solutions. We're proud to be an Equal Opportunity Employer and welcome applicants from all backgrounds, identities, and experiences. Let's define the future of shopper research together. Apply now to join Behaviorally. We're seeking a Director of Customer Success in Chicago, IL to lead strategic client relationships, ensure commercial growth, and elevate the impact of our behavioral insights. You'll be at the helm of some of our most significant accounts, developing solutions that shape shopper behavior and drive brand growth. This is more than an account role-it's an opportunity to influence how Fortune 500 companies think about consumer behavior, lead high-performing teams, and leave a measurable mark on a fast-growing, forward-thinking business. As Director, Customer Success, you will have the opportunity to: Lead High-Impact Client Relationships - Manage a portfolio of key client accounts generating annual revenue, ensuring consistent value delivery and long-term growth. Accelerate Client Growth - Develop strategic account plans that unlock new opportunities, drive retention, and maintain a healthy pipeline of proposals Broaden Client Engagement - Begin introducing clients to the full range of Behaviorally's product offerings, including quantitative, qualitative, and AI-enabled solutions. Deliver Consistent Excellence - Ensure projects are executed efficiently and aligned with revenue targets, budget guidelines, and client success metrics. Plan with Precision - Develop accurate revenue forecasts across weekly, monthly, quarterly, and yearly intervals to support business planning and resource allocation. Strengthen Client Partnerships - Cultivate and grow trusted relationships with client stakeholders, acting as a key advisor on research solutions and behavioral insights. Elevate Team Output - Work collaboratively to deliver high-quality, insight-driven work that aligns with our behavioral framework and productized approach. Execute Strategic Goals - Drive progress against Behaviorally's corporate KPIs and play an active role in key company initiatives. What You Bring: 6+ years of experience in market research, customer success, or a related client-facing role Proven ability to manage complex client relationships with measurable revenue impact Solid grasp of research methodologies-quantitative, qualitative, and emerging AI-based approaches Team player with experience leading and building collaboration to deliver client projects Excellent communication skills-capable of articulating insights clearly and persuasively to both internal teams and clients A commercial mindset, strategic thinker, and detail-oriented executor Naturally curious, self-motivated, and confident navigating ambiguity in a fast-paced environment What You'll Enjoy as Part of the Team: We know people do their best work when they feel trusted, supported, and valued. That's why our benefits go beyond the basics: Unlimited PTO Days Holiday Pay - your time matters Hybrid work flexibility - 2-3 days onsite at our Chicago, IL office Competitive salary with performance bonus opportunities Health and wellness benefits 401k match Company-sponsored team events, recognition programs, and celebrations
    $109k-152k yearly est. Auto-Apply 60d+ ago
  • Director of Contract Manufacturing Operations

    Evolv Technologies Inc.

    Operations director job in Chicago, IL

    Job DescriptionThe Elevator Pitch Imagine the world you can help us build-one that leverages cutting-edge technology and innovative thinking to realize our vision of safer places to live, work, learn, and play. We are looking for a few more great minds to join our team as we continue to grow the world's leading AI-enabled weapons detection company. If you join Evolv in this newly created position as our Director of Contract Manufacturing Operations, you will lead our outsourced manufacturing strategy and execution. You will work cross-functionally to ensure our contract manufacturing partners deliver high-quality products on time and at scale. As Evolv's manufacturing operations lead, you will drive operational excellence, supplier performance, and production readiness while building a scalable manufacturing infrastructure. What does success in the role look like? Execute and manage Evolv's contract manufacturing strategy that supports scalability and cost-effectiveness. Specific responsibilities include product cost, manufacturing variances, inventory management, Within the first 30 days you will: Establish relationships with key internal stakeholders (Engineering, Quality, Supply Chain, Finance, Legal) and contract manufacturing partners. Conduct a comprehensive assessment of current outsourced manufacturing operations, identifying immediate risks and opportunities. Define initial KPIs for supplier performance, production efficiency, and cost metrics. Begin development of a scalable manufacturing operations roadmap aligned with company growth goals. Gain proficiency in internal systems including Salesforce, Arena PLM, and NetSuite. Within 90 days you will: Implement a supplier performance dashboard with real-time metrics (e.g., on-time delivery rate, defect rate, throughput). Launch a pilot continuous improvement initiative with at least one contract manufacturer, targeting a 5-10% efficiency gain. Finalize and begin executing a cost-down strategy with measurable targets (e.g., reduce product cost by 3-5% over 6 months). Align production planning processes with demand forecasts to ensure 95%+ production continuity. Establish a cross-functional cadence for reporting operational performance to executive leadership. Within the first 12 months you will: Achieve a sustained 98%+ on-time delivery rate across all contract manufacturing partners. Reduce manufacturing variances and inventory discrepancies by at least 15% through process optimization. Fully integrate manufacturing operations with Salesforce, Arena PLM, and NetSuite for end-to-end visibility. Build and lead a high-performing team (production planning, test engineering, repair/refurbishment) with clear roles and development plans. Launch a formal risk management program that proactively mitigates production disruptions, with quarterly risk assessments. Support at least one successful new product introduction with a seamless production ramp-up and zero major delays. Deliver quarterly executive reports with actionable insights and progress against strategic manufacturing goals. The Work: What type of work will you be doing? As Evolv's first Contract Manufacturing Operations lead, you will have the opportunity to define and build the outsourced manufacturing function from the ground up. This role is both strategic and hands-on, requiring a balance of long-term planning and day-to-day execution. Strategic & Operational Leadership Develop and execute a scalable outsourced manufacturing strategy aligned with company growth. Lead cross-functional initiatives to improve supplier performance and production readiness. Translate business goals into actionable manufacturing roadmaps and KPIs. Balance long-term strategic planning with hands-on operational execution. Work closely with internal stakeholders to forecast demand and ensure production continuity. Data-Driven Decision Making Define and monitor supplier performance metrics such as on-time delivery, defect rates, and throughput. Analyze production data to identify trends, inefficiencies, and cost-saving opportunities. Align production planning with demand forecasts to ensure 95%+ production continuity. Use dashboards and reporting tools to communicate performance insights to executive leadership. Technical & Systems Proficiency Gain proficiency and integrate operations with Salesforce, Arena PLM, and NetSuite for end-to-end visibility. Apply lean manufacturing and Six Sigma principles to reduce variances and optimize processes. Support new product introductions with seamless production ramp-up and zero major delays. Ensure compliance with contractual and regulatory requirements in manufacturing operations. Supplier & Partner Management Manage top-tier contract manufacturers to meet contractual obligations and performance standards. Launch and oversee continuous improvement initiatives targeting 5-10% efficiency gains. Develop and execute cost-down strategies to reduce product costs by 3-5% over six months. Conduct quarterly risk assessments and implement mitigation plans to prevent production disruptions. Compensation and Transparency Statement The base salary range for this full-time position is $160,000- $200,000. In addition to base salary, this role offers a competitive target bonus, equity, and a comprehensive benefits package. This range reflects our commitment to pay transparency and equity, in alignment with applicable state laws. Our compensation ranges are determined based on factors such as role, level, location, market benchmarks, and internal equity. The posted range represents the good-faith estimate of what we expect to pay for this role across U.S. locations. Actual compensation within the range will be based on the candidate's skills, experience, education, and geographic location. In accordance with state and local pay transparency laws-including those in California, Colorado, Massachusetts, New York, New Jersey, and others-we disclose salary ranges in all job postings and provide additional information upon request. During the hiring process, your recruiter will share: The specific salary range for your preferred location A general overview of our benefits and equity offerings Insights into how compensation decisions are made, including factors that influence starting pay We are committed to fair pay practices, and we regularly review our compensation programs to ensure they are competitive, equitable, and aligned with our values. What is leadership like for this role? The Director of Contract Manufacturing Operations will report to Evolv's Head of Supply Chain and Procurement. The initial focus will be on building a robust outsourced manufacturing infrastructure to support rapid growth and innovation. As the company scales, the operations team may expand to include program managers, production planners, and manufacturing engineers. We offer a collaborative, mission-driven environment where innovation thrives, careers grow, and every employee plays a vital role in protecting lives through technology. Where is the role located? Our ideal candidate for this role is located in the Midwest near Chicago, IL. There is approximately 20% anticipated domestic travel required for supplier visits. Benefits At Evolv, we're on a mission to help make public spaces safer through innovative security technology. So, we're looking for future teammates who embody our values, people who: Do the right thing, always; Put people first' Own it; Win together; and continue to Be bold, stay curious. Our Benefits Include: Equity as part of your total compensation package Medical, dental, and vision insurance Health Savings Account (HSA) A 401(k) plan (and 2% company match) Flexible Paid Time Off (PTO)- take the time you need to recharge, with manager approval and business needs in mind Quarterly stipend for perks and benefits that matter most to you Tuition reimbursement to support your ongoing learning and development Subscription to Calm Evolv Technology (“Evolv”) is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We welcome and encourage diversity in the workplace, and all employment decisions are made without regard to race, color, religion, national, social or ethnic origin, sex (including pregnancy), age, disability, HIV Status, sexual orientation, gender identity and/or expression, veteran status, or any other status protected by law in the locations where we operate. Evolv will not tolerate discrimination or harassment based on any of these characteristics. Evolv is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. If you need a reasonable accommodation as part of the job application process, please connect with us at ***************************. Evolv participates in E-verify for all employees after the completion of Form I-9.
    $160k-200k yearly 9d ago
  • Director of Contract Manufacturing Operations

    Evolv Technologies Holdings

    Operations director job in Chicago, IL

    The Elevator Pitch Imagine the world you can help us build-one that leverages cutting-edge technology and innovative thinking to realize our vision of safer places to live, work, learn, and play. We are looking for a few more great minds to join our team as we continue to grow the world's leading AI-enabled weapons detection company. If you join Evolv in this newly created position as our Director of Contract Manufacturing Operations, you will lead our outsourced manufacturing strategy and execution. You will work cross-functionally to ensure our contract manufacturing partners deliver high-quality products on time and at scale. As Evolv's manufacturing operations lead, you will drive operational excellence, supplier performance, and production readiness while building a scalable manufacturing infrastructure. What does success in the role look like? Execute and manage Evolv's contract manufacturing strategy that supports scalability and cost-effectiveness. Specific responsibilities include product cost, manufacturing variances, inventory management, Within the first 30 days you will: Establish relationships with key internal stakeholders (Engineering, Quality, Supply Chain, Finance, Legal) and contract manufacturing partners. Conduct a comprehensive assessment of current outsourced manufacturing operations, identifying immediate risks and opportunities. Define initial KPIs for supplier performance, production efficiency, and cost metrics. Begin development of a scalable manufacturing operations roadmap aligned with company growth goals. Gain proficiency in internal systems including Salesforce, Arena PLM, and NetSuite. Within 90 days you will: Implement a supplier performance dashboard with real-time metrics (e.g., on-time delivery rate, defect rate, throughput). Launch a pilot continuous improvement initiative with at least one contract manufacturer, targeting a 5-10% efficiency gain. Finalize and begin executing a cost-down strategy with measurable targets (e.g., reduce product cost by 3-5% over 6 months). Align production planning processes with demand forecasts to ensure 95%+ production continuity. Establish a cross-functional cadence for reporting operational performance to executive leadership. Within the first 12 months you will: Achieve a sustained 98%+ on-time delivery rate across all contract manufacturing partners. Reduce manufacturing variances and inventory discrepancies by at least 15% through process optimization. Fully integrate manufacturing operations with Salesforce, Arena PLM, and NetSuite for end-to-end visibility. Build and lead a high-performing team (production planning, test engineering, repair/refurbishment) with clear roles and development plans. Launch a formal risk management program that proactively mitigates production disruptions, with quarterly risk assessments. Support at least one successful new product introduction with a seamless production ramp-up and zero major delays. Deliver quarterly executive reports with actionable insights and progress against strategic manufacturing goals. The Work: What type of work will you be doing? As Evolv's first Contract Manufacturing Operations lead, you will have the opportunity to define and build the outsourced manufacturing function from the ground up. This role is both strategic and hands-on, requiring a balance of long-term planning and day-to-day execution. Strategic & Operational Leadership Develop and execute a scalable outsourced manufacturing strategy aligned with company growth. Lead cross-functional initiatives to improve supplier performance and production readiness. Translate business goals into actionable manufacturing roadmaps and KPIs. Balance long-term strategic planning with hands-on operational execution. Work closely with internal stakeholders to forecast demand and ensure production continuity. Data-Driven Decision Making Define and monitor supplier performance metrics such as on-time delivery, defect rates, and throughput. Analyze production data to identify trends, inefficiencies, and cost-saving opportunities. Align production planning with demand forecasts to ensure 95%+ production continuity. Use dashboards and reporting tools to communicate performance insights to executive leadership. Technical & Systems Proficiency Gain proficiency and integrate operations with Salesforce, Arena PLM, and NetSuite for end-to-end visibility. Apply lean manufacturing and Six Sigma principles to reduce variances and optimize processes. Support new product introductions with seamless production ramp-up and zero major delays. Ensure compliance with contractual and regulatory requirements in manufacturing operations. Supplier & Partner Management Manage top-tier contract manufacturers to meet contractual obligations and performance standards. Launch and oversee continuous improvement initiatives targeting 5-10% efficiency gains. Develop and execute cost-down strategies to reduce product costs by 3-5% over six months. Conduct quarterly risk assessments and implement mitigation plans to prevent production disruptions. Compensation and Transparency Statement The base salary range for this full-time position is $160,000- $200,000. In addition to base salary, this role offers a competitive target bonus, equity, and a comprehensive benefits package. This range reflects our commitment to pay transparency and equity, in alignment with applicable state laws. Our compensation ranges are determined based on factors such as role, level, location, market benchmarks, and internal equity. The posted range represents the good-faith estimate of what we expect to pay for this role across U.S. locations. Actual compensation within the range will be based on the candidate's skills, experience, education, and geographic location. In accordance with state and local pay transparency laws-including those in California, Colorado, Massachusetts, New York, New Jersey, and others-we disclose salary ranges in all job postings and provide additional information upon request. During the hiring process, your recruiter will share: The specific salary range for your preferred location A general overview of our benefits and equity offerings Insights into how compensation decisions are made, including factors that influence starting pay We are committed to fair pay practices, and we regularly review our compensation programs to ensure they are competitive, equitable, and aligned with our values. What is leadership like for this role? The Director of Contract Manufacturing Operations will report to Evolv's Head of Supply Chain and Procurement. The initial focus will be on building a robust outsourced manufacturing infrastructure to support rapid growth and innovation. As the company scales, the operations team may expand to include program managers, production planners, and manufacturing engineers. We offer a collaborative, mission-driven environment where innovation thrives, careers grow, and every employee plays a vital role in protecting lives through technology. Where is the role located? Our ideal candidate for this role is located in the Midwest near Chicago, IL. There is approximately 20% anticipated domestic travel required for supplier visits. Benefits At Evolv, we're on a mission to help make public spaces safer through innovative security technology. So, we're looking for future teammates who embody our values, people who: Do the right thing, always; Put people first' Own it; Win together; and continue to Be bold, stay curious. Our Benefits Include: Equity as part of your total compensation package Medical, dental, and vision insurance Health Savings Account (HSA) A 401(k) plan (and 2% company match) Flexible Paid Time Off (PTO)- take the time you need to recharge, with manager approval and business needs in mind Quarterly stipend for perks and benefits that matter most to you Tuition reimbursement to support your ongoing learning and development Subscription to Calm Evolv Technology (“Evolv”) is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We welcome and encourage diversity in the workplace, and all employment decisions are made without regard to race, color, religion, national, social or ethnic origin, sex (including pregnancy), age, disability, HIV Status, sexual orientation, gender identity and/or expression, veteran status, or any other status protected by law in the locations where we operate. Evolv will not tolerate discrimination or harassment based on any of these characteristics. Evolv is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. If you need a reasonable accommodation as part of the job application process, please connect with us at ***************************. Evolv participates in E-verify for all employees after the completion of Form I-9.
    $160k-200k yearly Auto-Apply 60d+ ago
  • Field Franchise Operations Director, Popeyes Louisiana Kitchen, US Central

    Rbi

    Operations director job in Chicago, IL

    Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world. Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories. RBI owns four of the world's most prominent and iconic quick service restaurant brands - TIM HORTONS , BURGER KING , POPEYES , and FIREHOUSE SUBS . These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities. RBI is committed to growing the TIM HORTONS , BURGER KING , POPEYES and FIREHOUSE SUBS brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc. Job Summary: Reporting to the Popeyes Regional Vice President, Central & West Division, this role leads our Central Division overseeing operations, profitability, and growth for 500+ restaurants across 40+ franchisee organizations. The ideal candidate is a proven leader in multi-unit QSR or franchise operations, with strong business acumen, strategic thinking, and the ability to build relationships across a diverse group of individuals. Roles & Responsibilities: Business Leadership & Performance Drive regional profitability (franchisee and Popeyes P&L management), operational excellence, and brand consistency across all franchisee locations. Develop and execute strategic initiatives in partnership with RSC teams to drive sales and traffic, enhance operational efficiency, and improve unit-level economics. Analyze key performance metrics, identify opportunities, and provide data-driven insights to franchisees and leadership. Franchisee Support & Relationship Management Serve as the primary liaison between the Popeyes brand and franchisees, fostering strong partnerships and ensuring brand alignment. Guide franchisees and their teams in implementing best practices, ensuring brand standards enforcement, and maximizing profitability. Support new store openings, remodels, and market expansion efforts with existing and new franchisees. Operational & Team Leadership Lead and mentor a team of franchise business partners and operations partners responsible for operations, sales, and business development within region. Collaborate cross-functionally with marketing, supply chain, and finance teams to drive initiatives. Ensure compliance with franchise agreements, operational guidelines, and food safety standards. Skills & Qualifications: 10 years of experience; specific experience in Franchise Operations or Company Operations within QSR industry preferred Strong financial acumen with experience in P&L management and business performance analysis Proven ability to influence and collaborate with franchisees and stakeholders at all levels Experience leading teams and driving business growth in a complex, multi-unit environment Excellent communication, negotiation, and problem-solving skills Bachelor's degree in business or related field or equivalent experience in QSR This position requires frequent travel within the Central region Salary: Base salary range of $180,000 - $200,000. Base salary for this position may vary based on relevant factors such as experience, education, location, and skills. This position is eligible to participate in the Company's annual discretionary bonus plan, subject to the terms and conditions of the incentive program, based on individual and company performance metrics. This position may also be eligible for additional compensation in the form of equity grants pursuant to the Company's long-term incentive plan. Benefits: This position is benefits eligible and offers a comprehensive package including health benefits (medical, dental, vision and life insurance) offered upon hire date. fertility benefits to support family planning needs, a 401(k) plan with Company match available after the first year of service, time-off programs (including PTO, sick leave, Company-observed holidays, and parental leave), short-term and long-term disability insurance, and telemedicine & mental wellness support. Eligibility requirements apply to certain benefits and resources, and may vary based on job classification, location, and length of employment. We are equally committed to professional development, offering various learning and development courses. #popeyes Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support. Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.
    $180k-200k yearly Auto-Apply 9d ago
  • Office Admin/Operations Manager

    Dupage County 4.2company rating

    Operations director job in Lombard, IL

    About us: As Seen on Oprah, ABC's Shark Tank, HGTV's HouseHunters and more... COMPANY MISSION: Is to Move the World! To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service). Are you outgoing, energetic and full of life, and enthusiasm? Then we want to talk to you. A successful candidate will be a dynamic customer service oriented professional with a passion for client service, "wowing" the customer, and take pride in solving problems for clients as well as growing a business within the community. You are energetic, driven, growth minded and understand that A Players in the workforce can accomplish the job of two. You are passionate about being part of a fast growing organization, independent, and take pride in solving problems and creating solutions, while building systems to get the job done. You excel in multi-tasking, Microsoft office products, leadership, customer service, logistics and thrive on challenge. You have BIG goals, and want to grow with a startup company. Competitive salary plus opportunity for bonuses, community involvement, and marketing. Future opportunity such as base salary increases, company paid fuel, and company paid vehicle, profit sharing. View a few YouTube videos to learn about us: ******************************************* ******************************************* Employment Opportunities With College HUNKS As Seen on ABC's Shark Tank, HGTV's House Hunters, Blue Collar Millionaires and more... With 90 franchise locations across the U.S., College Hunks Hauling Junk and Moving is the largest and fastest growing junk removal and moving franchise opportunity. In 2015 CHHJM was named one of the fastest growing companies College Hunks World Headquarters is located in Tampa, FL. CHHJM Headquarters operations provides franchise support to their franchise owners across the country and operates a World Class Sales and Loyalty Center. Recognized as one of the Top Places to Work, and known for its unique and fun company culture, CHHJM is an ideal place to flourish and grow as a professional. COMPANY MISSION: To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service). College Hunks Hauling Junk - IL - DuPage County is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to College Hunks Hauling Junk Corporate.
    $57k-72k yearly est. Auto-Apply 60d+ ago
  • Administrative Operations Manager

    Mariani Enterprises 4.4company rating

    Operations director job in Mundelein, IL

    Work With The Best We are building the premier outdoor living company in the country by creating a “family of family companies” across the nation. Now you can build your landscaping career with the best, working in one of our many company locations nationwide. Learn from the top experts in the field and work on some of the country's largest and most complex landscape projects. Take advantage of opportunities to share and exchange best practices across our network. The opportunities are endless. Job Overview Woodlawns Landscape is seeking a hands-on Administrative Operations Manager to own our administrative, billing, and office operations. This is a player-coach role responsible for end-to-end Accounts Receivable and DSO performance, Accounts Payable processing and DPO, client billing accuracy, and administrative support for month-end close. This leader will personally perform core AR/AP and billing work while building structure, improving systems, and developing a high-performing admin team. We are looking for a self-directed problem solver who brings order, accountability, and continuous improvement to the back office. Key Responsibilities Own end-to-end AR and DSO performance, including collections leadership with Account Managers. Lead client invoicing, ensuring accuracy, timeliness, and contract compliance. Own AP processing and DPO, approving vendor bills and maintaining vendor portals. Partner with CFO and Controller to deliver admin inputs for month-end close on deadlines. Serve as primary contact for client billing questions and coordination. Build, document, and maintain SOPs for admin, AR, AP, and billing processes. Act as a change agent to redesign workflows and drive automation. Become a power user of Aspire, Ramp, NetSuite, Pipedrive, and related portals. Lead, coach, and hold the admin team accountable; conduct reviews and set KPIs. Oversee office operations including facilities, supplies, and front desk coverage through delegation. Maintain clean, organized, and auditable systems and files. What Success Looks Like Improved DSO and cash flow discipline. Accurate, timely billing with minimal disputes. On-time admin deliverables for month-end close. Documented SOPs and strong process adoption. A professional, accountable, and service-oriented admin team. Qualifications 5+ years experience in administrative, billing, AR/AP, or finance operations with ownership of processes. Prior leadership or player-coach experience. Proven ability to manage high-volume invoicing and vendors. Strong systems aptitude and comfort learning new platforms. Track record of process improvement and problem solving. Highly self-directed, organized, and detail-oriented. Excellent communication and collaboration skills. Work Environment In-office role in Mundelein, IL. Occasional extended hours during month-end or peak periods. The Perks 401(k) plan with company match Medical insurance Dental insurance Vision insurance FSA/HSA PerkSpot Long-Term Disability and Life Insurance Paid time Off Tuition Reimbursement (after one year of service) Pay Transparency Mariani Enterprises LLC is committed to pay transparency and equity among all employees and provides employees with an environment where pay transparency and dialogue on compensation are allowed. Mariani Enterprises LLC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. Position Range: $60,000.00 - $70,000.00 Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This employer participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Employers can only E-Verify once you have accepted a job offer and completed the Form I-9. A part of the U.S. Immigration laws protects legally-authorized workers from discrimination based on their citizenship status and national origin. If you have the skills, experience, and legal right to work, your citizenship or immigration status shouldn't get in the way. Mariani Enterprises, LLC is proud to be an equal opportunity employer and does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.
    $60k-70k yearly Auto-Apply 2d ago

Learn more about operations director jobs

How much does an operations director earn in Cicero, IL?

The average operations director in Cicero, IL earns between $56,000 and $172,000 annually. This compares to the national average operations director range of $65,000 to $164,000.

Average operations director salary in Cicero, IL

$98,000

What are the biggest employers of Operations Directors in Cicero, IL?

Job type you want
Full Time
Part Time
Internship
Temporary