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  • Supply Chain and Operations Consulting- Senior Manager- SAP Extended Warehouse Management

    Accenture 4.7company rating

    Operations director job in Beaverton, OR

    We Are: The Accenture Supply Chain & Operations Logistics team is redefining how companies innovate within the supply chain. Our Logistics practice delivers cutting-edge transportation and logistics solutions, helping clients streamline operations, reduce costs, and enhance customer satisfaction through digital transformation. Practitioners in Logistics team build and deliver Warehousing & Transportation solutions, driving flexibility, insights, and agility in supply chains across industries. You Are: A logistics transformation expert with a deep understanding in Warehousing and/or Transportation solutions and a proven track record in the end-to-end value chain. You bring strategic insight and analytical expertise to integrate digital logistics capabilities into real-world solutions. Your strengths include the ability to lead teams and engage clients, fostering projects that meet unique client needs with sustainable solutions. The Work: * Define and implement logistics transformation strategies using SAP Digital Supply Chain solutions. * Develop and oversee functional designs and manage hand-offs with technical development teams. * Lead full-cycle SAP Digital Supply Chain transformations, from blueprinting and configuration to testing and go-live. * Collaborate with clients and Accenture teams to design logistics solutions for resilient and sustainable supply chains. * Act as the primary SAP Supply Chain capability contact and support project governance. * Mentor Accenture's Supply Chain & Operations Logistics team members, building domain expertise. * Contribute to business development, proposal submissions, and client presentations. * Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Here's What You Need: * Minimum of 7 years in logistics and transportation, including SAP Extended Warehouse Management (SAP EWM) project leadership roles. * Bachelor's degree or equivalent, or at least 10 years of work experience in lieu of a degree. Bonus Points If: * You have strong SAP EWM configuration, integration, and deployment experience with multiple full-cycle implementations across various Industries. * You are known in the market by partners, customers, and SAP as a thought leader in supply chain. * You have experience with cloud platforms and integrating SAP EWM with cloud solutions and/or Warehouse automation hardware providers. * You possess strong analytical skills for improving warehouse efficiency, network productivity, and cost management. * You excel in using the latest digital technologies such as GenAI to enhance logistics and warehousing operations. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $132,500 to $338,300 Cleveland $122,700 to $270,600 Colorado $132,500 to $292,200 District of Columbia $141,100 to $311,200 Illinois $122,700 to $292,200 Maryland $132,500 to $292,200 Massachusetts $132,500 to $311,200 Minnesota $132,500 to $292,200 New York/New Jersey $122,700 to $338,300 Washington $141,100 to $311,200 #LI-NA-FY25 Locations
    $106k-138k yearly est. 2d ago
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  • Strategic Growth Director, Global Marketplace

    Nike 4.7company rating

    Operations director job in Beaverton, OR

    A leading sportswear company is seeking a Global Marketplace Strategy Director to lead their strategic planning process and collaborate with senior leaders. The ideal candidate will have over 9 years of relevant experience in corporate strategy or consulting, with a preferred background in retail and consumer industries. This role involves building comprehensive growth plans and developing future strategies. Competitive compensation and comprehensive accommodations are provided. #J-18808-Ljbffr
    $153k-198k yearly est. 22h ago
  • Laboratory Operations Manager

    Integrated Resources, Inc. (IRI 4.5company rating

    Operations director job in Hillsboro, OR

    Lab Technical Operations Specialist Duration: 12 Months+ Shift: 1st Shift Pay range $25-$30/hr on w2 We are looking for a motivated Lab Technical Operations Specialist to join our Manufacturing Science and Technology (MSAT) team. This role is critical for advancing our CAR-T and PSC process development and requires expertise in cell culture and strong data management skills. Key Responsibilities The primary focus of this role involves hands-on laboratory work and meticulous data management. CAR-T Cell Processing: Execute the ADA CAR-T process on donor materials, requiring proven experience in laboratory cell culture techniques. Support process improvement and characterization studies for allogeneic CAR-T processes. Pluripotent Stem Cell Processing (PSC): Culture, maintain, and differentiate PSCs, specifically hESCs Culture Retinal Pigmented Epithelial (RPE) cells, in both 2D tissue culture flasks and 3D stirred tank bioreactors. Support process improvement and characterization studies for PSC and RPE processes. Documentation and Data Management: Thoroughly document experiments in the Benchling electronic laboratory notebook (ELN), adhering strictly to Good Documentation Practices (GDP). Perform review and approval of completed experiments within the Benchling ELN. Manage in-process and analytical data by accurately transcribing data from various sources into a central data tool. Verify data accuracy during transcription and perform process monitoring to identify potential trends. Assist with analyzing data and preparation of experimental protocols, reports, and presentations. Logistics and Coordination: Manage process materials and inventory by collaborating with procurement, warehouse, and Vendor Managed Inventory (VMI) personnel. Maintain appropriate material stock levels. Coordinate the shipping of laboratory samples to various internal and external teams across the network and third-party testing partners. Qualifications and Experience Experience in laboratory cell culture is required for execution of the CAR-T, PSC, and RPE process. Demonstrated proficiency with electronic laboratory notebooks (ELNs), preferably Benchling. Strong understanding of Good Documentation Practices (GDP). Excellent data entry and data verification skills, with an eye for detail and trend identification. Experience or comfort collaborating with cross-functional teams (e.g., procurement, logistics). Ability to manage complex logistics, including sample coordination and shipping.
    $25-30 hourly 2d ago
  • District Manager - Food Cart & Hospitality Operations

    The Heist Food Cart Pod

    Operations director job in Portland, OR

    Reports to: Ownership About Us We operate a successful, high-traffic food cart pod and hospitality venue in Portland with strong brand recognition, loyal tenants, and an engaged customer base. We are currently a single location and are expanding to a second location in Q1 2026. We're looking for a District Manager to take true ownership of operations - someone who treats the business like it's their own and wants to help build something that scales. The Role This is a hands-on, high-accountability leadership role for a proven operator who gets an exceptional amount done through organization, delegation, and follow-through. You will be responsible for the day-to-day success of the business, leading staff, managing food cart tenants, overseeing facilities, hosting events, and maintaining high standards - while also preparing the operation to scale across multiple locations. This role will initially oversee our flagship location and expand to full district responsibility as our second location opens in early 2026. Who You Are You are: A high-output operator - execution-focused, reliable, and decisive Extremely organized with strong systems and follow-through Comfortable being the emergency contact and stepping in when needed Personable and professional, with the ability to have direct, difficult conversations Thick-skinned, calm under pressure, and solutions-oriented Known for high integrity and excellent references Proven in prior roles as a trusted leader in hospitality or multi-unit operations You don't wait to be told what to do - you see problems, fix them, and move the business forward. Key Responsibilities Operations & Facilities Own daily operations of the food cart pod and shared spaces Ensure cleanliness, safety, maintenance, and vendor performance Anticipate issues and resolve them proactively Manage scheduling, coverage, and emergency situations People & Leadership Hire, train, and lead on-site staff Set expectations and hold teams accountable Foster a positive, professional, high-standards culture Serve as the primary point of contact for food cart tenants Tenant & Community Management Build strong, respectful relationships with food cart operators Enforce rules, agreements, and standards consistently Balance tenant success with the needs of the overall business Events & Programming Plan, execute, and maintain recurring events and initiatives Oversee special events and community programming Ensure events align with brand, experience, and financial goals Financial & Performance Management Support budgeting, forecasting, and profitability goals Track performance metrics and identify improvement opportunities Help prepare systems and teams for multi-location expansion Experience & Qualifications 3+ years of senior management experience in hospitality, food & beverage, or multi-unit operations Demonstrated success leading teams and managing complex environments Experience with events, programming, or community-focused venues preferred Strong organizational, communication, and delegation skills A documented track record of reliability, integrity, and execution Compensation & Benefits Highly competitive compensation, commensurate with experience Performance-based bonus structure Opportunity for profit-sharing and/or equity participation for the right long-term fit Paid vacation and time off Supportive ownership and real autonomy in the role Why This Role Is Different This is not a placeholder management role. It's an opportunity to step into real ownership-level responsibility, help scale a growing hospitality brand, and participate in the upside as the business expands. If you're a builder, a leader, and a high-integrity operator who wants to grow with a company - we want to hear from you. If you'd like next, I can: Tighten this into a short-form Indeed version Create a recruiter screening checklist that filters out weak candidates Draft a profit-sharing explanation for later-stage candidates Build an interview scorecard aligned to this role Just tell me what you want to tackle next.
    $64k-85k yearly est. 3d ago
  • Regional Manager - Sales, Service & Warehouse Operations

    Carbon Activated Corp

    Operations director job in Vancouver, WA

    Job Title: Regional Manager - Sales, Service & Warehouse Operations Department: Operations & Sales Carbon Activated Corporation is a global leader in activated carbon solutions for air, water, and industrial applications. With manufacturing and distribution centers around the world, we pride ourselves on technical excellence, customer satisfaction, and industry-leading service. Position Overview We are seeking a highly motivated and hands-on Regional Manager to launch and operate our new sub-leased warehouse and service center in the Portland, Oregon area. This is a hybrid role that combines warehouse and service operations with sales development. You will be responsible for managing inventory, leading physical service work (including filter change-outs), and growing our regional customer base. This is not a desk job; the right candidate will be comfortable getting dirty, lifting heavy loads, and operating equipment like forklifts. At the same time, you'll also be our boots on the ground for regional sales, client management, and local partnerships. Key Responsibilities Warehouse & Facility Operations Oversee day-to-day operations of the sub-leased warehouse facility Receive, store, and manage inventory of activated carbon and equipment Operate forklifts and manage bulk and bagged carbon movement Maintain safety, cleanliness, and regulatory compliance on-site Coordinate incoming/outgoing shipments and delivery logistics Service & Field Work Perform carbon change-outs at customer sites, including: Emptying/reloading pressure vessels and carbon beds Handling dirty and physically demanding materials Using PPE, confined space entry equipment, and fall protection as needed Train and supervise part-time or contract labor as needed Sales & Customer Support Serve as local account manager for clients in the Pacific Northwest Identify and develop new business opportunities across industrial, water, and air applications Emphasis on prospecting for new customers through site visits, door-to-door, and outside prospecting Prepare quotes, coordinate orders, and support client projects from start to finish Represent Carbon Activated Corporation professionally at all times Qualifications Minimum 3 years of relevant work experience in one or more of the following: Activated carbon Water or air treatment Industrial service work Field operations Experience operating forklifts and handling heavy materials Strong mechanical aptitude and willingness to work in dirty, physical environments Self-starter comfortable managing both sales and operational responsibilities Excellent communication skills and client-facing demeanor Valid driver's license and ability to travel regionally as needed Preferred Qualifications Prior experience in activated carbon change-outs or system installation Familiarity with environmental regulations (OSHA, confined space, etc.) Basic understanding of filtration systems and technical sales Spanish language skills are a plus Benefits (Standard) Health, Dental, and Vision Insurance 401(k) with company match Paid Time Off and Holidays Training and advancement opportunities Company vehicle or mileage reimbursement for service calls $5000 to $6000 per month salary based on experience, negotiable
    $5k-6k monthly 5d ago
  • Pharmacy Operations Manager

    Walgreens 4.4company rating

    Operations director job in Portland, OR

    Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly
    $22.5-31 hourly 1d ago
  • Senior Supervisor Manufacturing Operations

    Analog Devices 4.6company rating

    Operations director job in Beaverton, OR

    Analog Devices, Inc. (NASDAQ: ADI ) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, and software technologies into solutions that help drive advancements in digitized factories, mobility, and digital healthcare, combat climate change, and reliably connect humans and the world. With revenue of more than $9 billion in FY24 and approximately 24,000 people globally, ADI ensures today's innovators stay Ahead of What's Possible™. Learn more at ************** and on LinkedIn and Twitter (X). Analog Devices' has an immediate opening for a Day shift Back-half supervisor in our Beaverton, OR facility. Experience with Wafer Fab is a plus but not required. The position reports to the Manufacturing Operations Manager.Responsibilities and Duties include but are not limited to: Supervise and motivate a team of operators and leads in a high volume, semiconductor manufacturing environment, to meet daily, weekly and quarterly production goals. Establish a safe and healthy work environment by maintaining and enforcing organization standards, adhering to legal requirements and regulations. Ensure high quality output by managing team attendance, optimizing workload allocation, enforcing procedure and specifications, as well as issue identification and resolution. Consistently demonstrate proactive communication with co-supervisors, direct reports, support groups and management to establish clear direction and alignment on priorities and metrics. Work with your direct reports to develop and improve individual and team performance through coaching, appraising job results, counseling and course correcting employees. Participate in and model, continuous improvement activities, using Lean Manufacturing principles that are aligned with the actions of the other shifts. Maintain professional and technical knowledge by attending required training, educational workshops and reviewing professional publications (both on and off shift). Responsible for corrective actions to address problems associated with processing or operating machines or equipment and conduct formal employee performance evaluations. Supervisors may be expected to participate in Emergency Response Team (ERT) activities; and will be expected to manage appropriate responses to workplace safety incidents. Minimum Qualifications: Minimum of 3 years supervisor experience in a high- volume manufacturing environment required. AS or BS degree and/or equivalent experience supervising in a manufacturing environment. BS degree and study in Industrial Engineering, Business Administration or other technical fields is preferred. Proven expertise managing a team of 15-30 direct reports in a manufacturing environment. Semiconductor manufacturing experience preferred. Must possess excellent communication skills (written and verbal) as you will be working in a team environment that is very data driven. Must be able to demonstrate a solid understanding of building a team and providing training and leadership to promote a team-oriented working environment. Advanced computer skills are required including familiarity with windows-based programs such as Microsoft productivity tools (e.g., Excel, Word). Shift: Thursday, Friday and Saturday and every other Wednesday6:00am - 6:00pm (work schedule) For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position - except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) - may have to go through an export licensing review process. Analog Devices is an equal opportunity employer. We foster a culture where everyone has an opportunity to succeed regardless of their race, color, religion, age, ancestry, national origin, social or ethnic origin, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, parental status, disability, medical condition, genetic information, military or veteran status, union membership, and political affiliation, or any other legally protected group. EEO is the Law: Notice of Applicant Rights Under the Law. Job Req Type: ExperiencedRequired Travel: NoShift Type: COP (Continuous Opns.) The expected wage range for a new hire into this position is $83,200 to $114,400. Actual wage offered may vary depending on work location, experience, education, training, external market data, internal pay equity, or other bona fide factors. This position qualifies for a discretionary performance-based bonus which is based on personal and company factors. This position includes medical, vision and dental coverage, 401k, paid vacation, holidays, and sick time, and other benefits.
    $83.2k-114.4k yearly Auto-Apply 34d ago
  • Director of Salesforce Engineering, Customer Experience and Platform Operations

    Zoominfo Technologies 4.7company rating

    Operations director job in Vancouver, WA

    ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. With rapid growth and an expanding customer base, our internal systems need to be just as scalable and agile as the product we deliver. Salesforce sits at the core of our GTM and customer lifecycle strategy. We're looking for a Director of Software Engineering to lead the strategy, development, and scaling of the systems that power our Customer Support and Customer Success teams. You'll own the engineering roadmap for Salesforce Service Cloud and Gainsight, ensuring our teams have the tools and insights they need to deliver exceptional outcomes for every customer. As additional responsibility, the role will also focus on Salesforce Platform Operations, you'll lead the team responsible for building and optimizing the Salesforce ecosystem, ensuring it's tightly integrated with the rest of our tech stack, secure, and future-ready. What You'll Do: Lead Salesforce Engineering & Platform Operations Own the end-to-end architecture and development of platforms that power our post-sale experience, including Salesforce Service Cloud and Gainsight. Drive improvements in case management, ticket routing, escalation processes, customer onboarding, and proactive health monitoring. Build scalable, secure integrations between Salesforce, Gainsight, and the broader SaaS ecosystem using APIs and integration tools. Build and lead a high-performing team of engineers and admins focused on Salesforce development, integration, and operations. Own the Platform Operations to enable architecture and technical roadmap across Sales Cloud, Service Cloud, CPQ, Experience Cloud, and other Salesforce products. Ensure our Salesforce platform is scalable, performant, and aligned to business goals across sales, marketing, support, and operations Lead a team of engineers and administrators focused on support and success technology. Implement engineering best practices including code quality standards, agile planning, and DevOps/CI-CD workflows. Champion and manage DevOps for Salesforce using Copado, including version control, automated testing, release management, and environment strategy. Foster a high-performance, inclusive team culture centered on collaboration, innovation, and continuous learning. Oversee the integration of Salesforce with internal systems and external platforms via Boomi (or equivalent middleware/iPaaS), ensuring smooth data flows and reliable business processes. Strategic Partnership & Execution Work cross-functionally with RevOps, Post Sales Business teams, Finance, Product, and IT leaders to understand requirements and translate them into scalable technical solutions. Collaborate with the data team to enable reporting, analytics, and data governance across Salesforce and connected systems. Guide the platform's growth through streamlining platform operations and release management for the organization. Drive Engineering Culture Foster a collaborative, high-ownership team culture grounded in continuous improvement, innovation, and learning. Mentor and coach team members on Salesforce best practices, architecture, and leadership development. Identify and address gaps in skills, process, or tooling to accelerate team impact. What You Bring: 10+ years of experience in software engineering, with 5+ years of hands-on leadership in Salesforce platform development and operations. Deep understanding of Salesforce architecture and custom development (Apex, LWC, SOQL, Flows). Proven experience implementing and managing Copado or other Salesforce DevOps tools for version control, CI/CD, and release pipelines. Strong experience with Boomi or similar integration platforms (Mulesoft, Workato, etc.), including integration design, monitoring, and error handling. Track record of leading Salesforce implementations and supporting GTM functions in a fast-paced SaaS environment. Solid grasp of data architecture, governance, and compliance (GDPR, SOX, etc.). Strong communication and stakeholder management skills; ability to align technical solutions with strategic business objectives. Salesforce certifications (e.g., Application Architect, System Architect, Platform Developer II) strongly preferred. Nice to Have: Salesforce certifications (e.g., Service Cloud Consultant, Experience cloud consultant ). Familiarity with customer success KPIs such as NPS, churn risk, adoption metrics, and expansion forecasting. Experience supporting knowledge bases, self-service portals, in-app chat, or AI-powered support tooling. Background in post-merger org consolidation or multi-cloud Salesforce environments. Understanding of product-led growth strategies and usage-based billing models. #LI-VC1 #LI-Hybrid Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$191,730-$301,290 USD About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.
    $191.7k-301.3k yearly Auto-Apply 7d ago
  • OpenAI Business Unit Director

    Slalom 4.6company rating

    Operations director job in Portland, OR

    Who You'll Work With As a modern technology company, we've never met a technical challenge we didn't like. We enable our clients to learn from their data, create incredible digital experiences, and make the most of emerging technologies. We blend design, engineering, data, and organizational change expertise to build what's next. We surround our technologists with complex challenges, innovative minds, and category-defining platforms. Building on Slalom's strategic partnership with OpenAI, we are seeking a highly experienced OpenAI Business Unit Leader to establish, scale, and lead our OpenAI practice. This is a pivotal leadership role responsible for shaping Slalom's OpenAI strategy, offerings, and go-to-market motion-while driving measurable client impact through responsible, scalable AI adoption. You will balance business ownership, technical credibility, and ecosystem leadership to lead a team of talented professionals and guide how OpenAI technologies are translated into enterprise-grade solutions across industries, functions, and markets. What You'll Do * Own the OpenAI Business Unit strategy, including vision, investment priorities, service portfolio, and growth roadmap aligned to Slalom's overall business objectives. * Define and evolve OpenAI-centered offerings across AI platforms, generative AI solutions, enterprise transformation, and industry use cases. * Set clear business objectives, identify growth opportunities, and proactively manage risks related to rapidly evolving OpenAI technologies and regulations. * Partner with clients and executives to understand business needs and translate them into practical, scalable OpenAI-powered solutions. * Develop accelerators, frameworks, and playbooks that accelerate client adoption and delivery consistency. * Balance hands-on client delivery with strategic leadership, including thought leadership, whitepapers, solution patterns, and reusable accelerators. * Possess a strong understanding of the value AI/ML brings to organizations and how it integrates with OpenAI's platform . * Monitor industry trends, OpenAI roadmap evolution, and competitive landscape to ensure Slalom's offerings remain differentiated and current. * Accountable for the Global Center of Excellence (COE) for OpenAI, providing community building, training, and sales support to empower Slalom's markets globally * Act as the OpenAI community lead internally, collaborating across Sales, Alliances, Marketing, Industry and Capability teams, Talent management and Operations * Leverage and expand executive relationships with OpenAI and ecosystem partners to strengthen Slalom's mindshare and influence. * Collaborate with OpenAI leadership on joint solution development, market initiatives, and strategic pursuits. * Maintain personal utilization of 40% as a Director, team utilization of 75% and revenue of $5 million What You'll Bring * 10+ years of consulting experience, with demonstrated leadership in AI, data, platform, or digital transformation practices. * Direct, hands-on experience with OpenAI technologies * Proven experience operationalizing generative AI and foundation models in enterprise environments. * Strong understanding of responsible AI, governance, security, and risk considerations. * Demonstrated ability to build, scale, and lead a practice or business unit, including P&L responsibility. * Track record of growing revenue through solution innovation, executive client relationships, and ecosystem partnerships. * Experience leading and mentoring senior technologists, solution leaders, and practitioners. * Comfort operating in ambiguity and driving clarity in fast-moving, emerging technology spaces. * Exceptional communication skills, with the ability to translate complex AI concepts into clear business outcomes. * Ability to influence across matrixed organizations and align diverse teams around a shared vision. About Us Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all. Compensation and Benefits Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance. Slalom is committed to fair and equitable compensation practices. For this role, we are hiring at the following levels and targeted base pay salary ranges: The targeted base salary pay range for Portlant is $175,000 to $225,000 In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time. We are committed to pay transparency and compliance with applicable laws. If you have questions or concerns about the pay range or other compensation information in this posting, please contact us at: ********************. EEO and Accommodations Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team or contact ****************************** if you require accommodations during the interview process.
    $175k-225k yearly Easy Apply 13d ago
  • Manufacturing Operations Director

    Orchid Orthopedic Solutions 4.2company rating

    Operations director job in Oregon City, OR

    ABOUT US The Oregon City, OR site was established in 1973 and joined the Orchid team in 2012. Our 80,000 square foot facility employs approximately 300 team members. We specialize in hip and knee joint implants that enable our customers to live a longer active life. We are a full-service plant, meaning our team can manufacture medical implants from start to finish in-house. A career with Orchid provides growth opportunities, a great benefits package including performance bonuses, insurance, 401(k) with company match, and paid time off. For more information, please visit ********************* SHIFT No Shift ($0) (United States of America) Are you a strategic, hands-on operations leader ready to own the performance, growth, and culture of a high-mix, high-complexity manufacturing site? We are seeking a Site Director to lead an operation focused on manufacturing medical devices -this site plays a critical role in supporting a diverse customer base and delivering exceptional quality, service, and innovation. WHAT YOU'LL OWN You'll be the top site leader with full P&L responsibility, reporting to the COO. You will: Lead strategy and execution across manufacturing, engineering, supply chain, and customer fulfillment Champion a culture of operational excellence, continuous improvement, and accountability Build strong relationships with key customers, understanding their needs and growing strategic partnerships Align cross-functional teams around key performance objectives and corporate priorities Ensure compliance with medical device regulations and internal quality standards WHAT YOU WILL DO: Drive site-level strategy, execution, and financial performance Lead and develop high-performing teams across direct and matrixed functions Build and manage robust production systems, capacity planning, and labor models Partner closely with commercial teams to grow customer relationships and business volume Embed quality, safety, and compliance into every operational process Establish a scalable infrastructure to support future growth and customer needs WHAT SUCCESS LOOKS LIKE: Hitting site revenue and EBITDA targets Increased customer satisfaction and account expansion Measurable improvement in delivery, quality, and productivity A deeply engaged, high-performing leadership team A proactive culture of problem-solving and innovation EDUCATION QUALIFICATIONS Bachelor's degree (Required) Master of Business Administration (MBA) (Preferred) EXPERIENCE QUALIFICATIONS 5+ years of increasing responsibility leading hourly and salaried professional organizations (Required) Demonstrated results in developing talent, organizational strategies, and management systems in a high-revenue growth environment (Required) 7+ years of successful experience leading a cross-functional organization and/or developing two-discipline functional excellence (Required) 5+ years growing a business, profit center, cost center, or program management experience (Required) Experience in Medical Device Manufacturing (Preferred) Exposure to integrated business planning (Sales & Operations Planning process), quality system deployment, and lean manufacturing in an industrial setting (Preferred) Experience with and exposure to best practices in global manufacturing (Preferred) TRAVEL REQUIREMENTS 10% Some travel required KNOWLEDGE & SKILLS THAT ENABLE SUCCESS Manufacturing Industry - Extensive Experience Operational Functions - Extensive Experience Problem Solving - Subject-Matter Expertise Communication - Extensive Experience Manufacturing Regulatory Environment - Working Experience Decision Making and Critical Thinking - Subject-Matter Expertise Lean Manufacturing - Working Experience Training - Working Experience Change Leadership - Extensive Experience Leadership - Extensive Experience Business Acumen - Extensive Experience PHYSICAL DEMANDS Must be able to remain in a stationary position - Frequently Must be able to move about the inside of the building - Occasionally Must be able to communicate and exchange information with others - Constantly Must be able to distinguish and detect information such as writing and defects - Constantly WHAT WE OFFER Opportunity to work in a growing company Ability to help people live a longer, more active life Comprehensive benefit package Ability to work in an organization that values: Integrity First: We do the right thing Teamwork: We are one Orchid Results: Our results matter ADDITIONAL REQUIREMENTS Candidates offered employment may be required to submit to a pre-employment background check and pre-employment drug-screening based on position requirements Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time Candidates must be able to provide proof of eligibility to work in the United States through eVerify At Orchid, we fully support a diverse and inclusive workplace and we are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, hair type, age, status as a protected veteran, or disability. Orchid Orthopedic Solutions only pays fees for solicited presentations of job seekers submitted through our preferred vendor job board by recruiters, employment agencies, or other parties.
    $129k-180k yearly est. Auto-Apply 60d+ ago
  • Sr Manager, Business Operations & Strategy (Marketplace Growth)

    Jerry.Ai

    Operations director job in Portland, OR

    You could work anywhere. Why us? Join a pre-IPO startup with capital, traction and runway ($240M funded | 60X revenue growth in 5 years | $2T market size). Work closely with brilliant leaders and teammates from companies like McKinsey, BCG, Bain, Nvidia, Lemonade, GEICO, Amazon, etc. Disrupt a massive market and take us to a $10B business in the next few years. Be immersed in a talent-dense environment and greatly accelerate your career growth About the opportunity: Jerry.ai is looking for a Sr Manager, Business Operations & Strategy (Marketplace Growth) to help scale our core insurance business. We hit a huge milestone in early 2024 by achieving profitability and have ambitious goals for the next few years - scale from 5M to 50M customers and become a $10B business. In this high-visibility role, you'll report directly to our VP of Insurance Operations, and own the systems, strategy, and execution behind Jerry's quoting engine, automation infrastructure, and carrier performance. Working cross-functionally with product, engineering, and analytics, you will create a seamless user experience and ensure ongoing carrier success to drive critical outcomes for our insurance marketplace (loss ratio, retention, and conversion). This is a unique opportunity to shape the strategy of a category-defining fintech company at scale. Jerry.ai is building the first super app to make car ownership affordable and accessible - insurance, buy/sell, registration, loans, safety, repairs, parking, etc - a $2T market in the U.S. We started with insurance in 2019, and since then we've launched loan refinancing, driving insights, repair marketplace, car diagnostics, and a GenAI-powered chatbot & voicebot. We have amassed over 5M customers, raised $240MM in funding, scaled our revenue 60X and our team to 225 across 6 countries. Preferred experience: Bachelor's degree in a quantitative discipline (Electrical Engineering, Computer Engineering, Industrial Engineering, Operations Research, etc) 5+ years of management consulting experience from a top firm (McKinsey, Bain, and Boston Consulting Group preferred) Track record of hiring and managing high-performing teams Who you are: You have a structured framework for problem-solving and live by first principles You are comfortable communicating with audiences varying from technical stakeholders, business partners, to the company's C-suite You set a very high bar for yourself and for your team, and you are constantly pushing that bar higher in the pursuit of excellence While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at ******************* The successful candidate's starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai: Jerry.ai is America's first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers - and we're just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that's disrupting a massive market.
    $109k-151k yearly est. Auto-Apply 3d ago
  • Director of Operations (Technical)

    Gridstor

    Operations director job in Portland, OR

    GridStor is a rapidly growing, grid-scale energy storage developer, owner and operator backed by Goldman Sachs Asset Management (“GSAM”) and led by experienced clean energy industry professionals. We acquire and develop battery storage projects in markets across North America. GridStor's mission is to accelerate the transition to a carbon-free, resilient grid by rapidly deploying stand-alone energy storage at scale. GridStor is based in Portland, Oregon, and offers competitive compensation and a wide selection of benefits including unlimited paid time off. Read more about life at GridStor at: ***************************** Role Summary: GridStor is looking for an experienced Director of Operations to join our team. This role will be responsible for overseeing GridStor's operational asset performance by leading grid operations, field services, performance engineering, and operations engineering to ensure safe, reliable, and market-optimized operation of GridStor's BESS assets. The role directs field activities, establishes standard operating procedures and protocols, and oversees outage coordination. This person will also serve as Operations Safety Director, providing strategic leadership and staff development, fostering a culture of safety, quality, and accountability across the organization. Ideal candidates will have substantial utility-scale energy asset experience, combining control room and hands-on technical expertise. Proven leadership in multi-disciplinary teams, maintenance programs, and ISO/RTO market optimization is required. Strong technical fluency in inverter-based systems, high-voltage safety, SCADA/EMS platforms, and outage response is essential, along with the ability to translate operational issues into business impacts and maintain effective relationships with remote operations centers, OEMs, and O&M partners. Candidates should be disciplined, safety-driven, and capable of building scalable processes and guiding engineering and field service teams. Key Responsibilities: Grid Operations Coordinate with trading/market operations on dispatch optimization, BESS state of health management, and revenue maximization. Monitor real-time performance of BESS assets using SCADA, EMS, or other digital platforms Develop and maintain relationships with GridStor's third-party Remote Operating Centers and develop procedures for incident, system events, and operational anomaly response. Ensure asset operations comply with federal, state, and local regulations (e.g., OSHA, NFPA 855, UL 9540A, NERC) and internal operational policies and procedures. Act as in-house expert on all things related to dispatch of assets (e.g. ADS/AGC, Emergency Dispatch, etc.) Field Services Manage the GridStor field services team and infrastructure Maintain leadership-level relationships with GridStor's third-party O&M providers Develop and implement standard operating procedures (SOPs) and emergency protocols related to on-site work Ensure all service activities comply with company standards, customer contracts, and regulatory requirements (e.g., OSHA, NERC, ISO) Manage field services procedures and activities associated with outage coordination Performance Engineering Manage the performance engineering team that monitors, analyzes, and optimizes the operational efficiency of GridStor assets Develop and maintain key performance indicators (KPIs) for energy generation assets Build and maintain data engineering pipelines for performance data from site in coordination with the SCADA/Controls team Build and maintain dashboards and applications related to the GridStor business unit access of operational information Prepare and present regular reports to executive leadership, highlighting performance against budget and identifying improvement opportunities Operations Engineering Oversee operation-phase capital projects including major repairs and modifications Oversee root-cause analysis for performance issues or anomalies Implement predictive and condition-based maintenance strategies Organize and manage response to outage events and unplanned maintenance and repair events Ensure proper spare-parts strategy, inventory management, and lifecycle planning Oversee operational readiness for new BESS assets entering service Organizational Leadership Perform as Operations Safety Director and champion safety, quality, and accountability across the team Act as a strategic business partner to GridStor senior leadership by identifying growth opportunities, improving cost efficiency, and driving operational results Provide organizational leadership to staff associated with each of the associated functional areas (Grid Operations, Field Services, Performance Engineering, and Operations Engineering) Recruit, mentor, and develop BESS operations personnel, ensuring the team is client-focused, performance-driven, and aligned with company culture Qualifications & Competencies: Education: Bachelor's or advanced degree in Electrical Engineering, Mechanical Engineering, or a related field. Relevant professional certifications (e.g. PE, PMP, or NERC System Operator) are preferred. Experience: 10+ years of experience in operations within the energy or power sector. 5+ years of leadership experience overseeing teams or multi-site assets. 2+ years of direct experience with the following: Grid operations, ISO/RTO markets in CAISO and ERCOT Battery energy management systems and SCADA+PPC battery energy storage operations Transmission/distribution operations Power plant O&M or fleet operations Familiarity with NERC / NERC CIP compliance requirements and programs Experience in asset performance analysis and reporting Expertise in power conversion systems and high-voltage equipment (inverters, transformers, switchgear). Familiarity with preventive/corrective maintenance programs (including CMMS). Experience coordinating with finance, asset management, and executive leadership. Demonstrated experience with Operations safety programs. Working knowledge of environmental, fire-safety, and battery-specific hazard protocols. Location & Availability: Must be based in Portland and available to work a hybrid schedule. Organizational Skills: Exceptional organizational abilities with keen attention to detail. Capable of managing multiple tasks simultaneously in a fast-paced environment and seeing delegated projects through to completion. Adaptability: Ability to be agile and flexible, readily taking on tasks outside the typical scope of the role as needed. Confidentiality: Proven ability to handle highly confidential information with utmost discretion. Integrity & Judgment: Strong track record of excellent judgment and integrity in previous roles. Communication Skills: Excellent verbal and written communication skills. Problem-Solving: Adaptable, with the ability to prioritize tasks effectively and approach challenges with a creative, proactive mindset. Team Orientation: Highly motivated to support and collaborate with team members, contributing to collective success. Compensation and Benefits: GridStor offers an attractive Total Rewards package, including: Competitive base salaries commensurate with experience with an annual cash bonus (based on Company and individual performance) Generous paid leave Employee participation in Long Term Incentive Plan Comprehensive benefits package including medical, dental, vision, life, and disability insurance, including coverage for domestic partners and eligible domestic partner children HSA/FSA for participating employees 401(k) plan with company match and immediate vesting Continuing education and professional development Cellphone reimbursement, hybrid work environment, healthy snacks, volunteer opportunities, company outings, and more. Company Operating Principles: GridStor's Operating Principles represent who we are, how we work, and what we believe. We Collaborate. We believe trust is given, not earned. We honor each other's zone of genius and seek to challenge ideas, not each other. We listen to each other's points of view and work hard to find the better solution. We are one team. We Are Humble. We like hard work, but don't make work hard. We know we have a lot to learn and never grandstand or take up all the space in the room. We are kind. We are welcoming. We are inspired by our mission to decarbonize the grid. We Create the Future. We are curious. We go deep, search for the best idea, and then move fast. We always focus on the few things that matter most. We know there will be setbacks, so we show up every day ready to learn and be better, together. We Show Up for Each Other. We keep each other fully informed. We seek to understand. We coach, we don't blame. We share our points of view and seek to make each other better every day. We believe everyone creates culture in every moment, every day. We Do Hard Things. We view challenges as opportunities. We are resilient. We are all owners, and we act like it. We understand change requires taking risks and we push ourselves and our partners. We do what is right as opposed to what might be best for any one of us. Apply online at ************************ Powered by JazzHR bHfGq0NUR6
    $74k-133k yearly est. 10d ago
  • Manager I, Customer Operations

    Surveymonkey 4.7company rating

    Operations director job in Portland, OR

    SurveyMonkey is the world's most popular platform for surveys and forms, built for business-loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it's like having a team of expert researchers at your fingertips. Trusted by millions-from startups to Fortune 500 companies-SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com. What we're looking for The Customer Support Manager is a dynamic role responsible for leading, mentoring, and developing a team of customer support professionals. This position includes a range of activities from day-to-day team management to strategic planning and implementation, executing projects from inception to completion, and contributing significantly to the team's success and organizational impact. What you'll be working on Team Leadership and Development: Oversee a team of customer support professionals, providing guidance, mentorship, and performance management to ensure high-quality service delivery. Operational Management: Manage daily operations, ensuring efficiency, effectiveness, and adherence to company policies and standards. Customer Experience Enhancement: Continuously seek ways to improve the customer experience, leveraging insights from customer feedback and team performance data. Execution and Impact: Oversee and coordinate internal team projects to ensure effective implementation and alignment with departmental goals, while managing project communications and resources. Cross-Functional Collaboration: Work closely with other departments to align support initiatives with company-wide strategies and objectives, ensuring seamless execution and impact. Process and Quality Improvement: Identify opportunities for process optimization and quality enhancements within the support function, and lead these initiatives from concept to fruition. Professional Development: Engage in activities and projects that contribute to professional growth, focusing on the practical application of strategic planning and execution skills. We'd love to hear from people with Leadership and Strategic Management: 1+ years of experience leading a team, including mentoring and training. Experience in fostering a collaborative team environment and motivating team members to achieve high performance. Operational Excellence: Advanced knowledge of operational metrics and KPIs to gauge and improve team performance. Ability to design and optimize support workflows and processes for maximum efficiency and effectiveness. Stakeholder Management: Strong capabilities in managing stakeholder relationships across various levels of an organization. Proven record of successfully collaborating with other departments to enhance customer support strategies. Change Management: Experience leading change initiatives within customer support, ensuring smooth transitions and adoption of new technologies or processes. Skills in managing resistance and effectively communicating change benefits to teams and stakeholders. Problem Solving: Experience in identifying low to moderately complex problems and developing innovative solutions that enhance customer support delivery. Project Management: Ability to manage small projects or components of larger projects, focusing on execution and team coordination. Skills in organizing team resources effectively to meet project goals and deadlines. The base pay provided for this position ranges from $71,825.00 / year - $84,500.00 / year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience. Bonuses and commissions may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits. SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, you will be required to work from a SurveyMonkey office up to 1 day per week. #LI-Hybrid Why SurveyMonkey? We're glad you asked At SurveyMonkey, curiosity powers everything we do. We're a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life. We've been trusted by organizations for over 25 years, and we're just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving, opening new hubs in Costa Rica and India, crossing the threshold of 100 billion questions answered, and earning recognition as one of the Most Inspiring Workplaces across North America and Asia. We live our company values-like championing inclusion and making it happen-by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you. Our commitment to an inclusive workplace SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
    $71.8k-84.5k yearly Auto-Apply 4d ago
  • Sr Manager, Business Operations & Strategy (Marketplace Growth)

    Jerry 4.0company rating

    Operations director job in Portland, OR

    You could work anywhere. Why us? * Join a pre-IPO startup with capital, traction and runway ($240M funded | 60X revenue growth in 5 years | $2T market size). * Work closely with brilliant leaders and teammates from companies like McKinsey, BCG, Bain, Nvidia, Lemonade, GEICO, Amazon, etc. * Disrupt a massive market and take us to a $10B business in the next few years. * Be immersed in a talent-dense environment and greatly accelerate your career growth About the opportunity: Jerry.ai is looking for a Sr Manager, Business Operations & Strategy (Marketplace Growth) to help scale our core insurance business. We hit a huge milestone in early 2024 by achieving profitability and have ambitious goals for the next few years - scale from 5M to 50M customers and become a $10B business. In this high-visibility role, you'll report directly to our VP of Insurance Operations, and own the systems, strategy, and execution behind Jerry's quoting engine, automation infrastructure, and carrier performance. Working cross-functionally with product, engineering, and analytics, you will create a seamless user experience and ensure ongoing carrier success to drive critical outcomes for our insurance marketplace (loss ratio, retention, and conversion). This is a unique opportunity to shape the strategy of a category-defining fintech company at scale. Jerry.ai is building the first super app to make car ownership affordable and accessible - insurance, buy/sell, registration, loans, safety, repairs, parking, etc - a $2T market in the U.S. We started with insurance in 2019, and since then we've launched loan refinancing, driving insights, repair marketplace, car diagnostics, and a GenAI-powered chatbot & voicebot. We have amassed over 5M customers, raised $240MM in funding, scaled our revenue 60X and our team to 225 across 6 countries. Preferred experience: * Bachelor's degree in a quantitative discipline (Electrical Engineering, Computer Engineering, Industrial Engineering, Operations Research, etc) * 5+ years of management consulting experience from a top firm (McKinsey, Bain, and Boston Consulting Group preferred) * Track record of hiring and managing high-performing teams Who you are: * You have a structured framework for problem-solving and live by first principles * You are comfortable communicating with audiences varying from technical stakeholders, business partners, to the company's C-suite * You set a very high bar for yourself and for your team, and you are constantly pushing that bar higher in the pursuit of excellence While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at ******************* The successful candidate's starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai: Jerry.ai is America's first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers - and we're just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that's disrupting a massive market.
    $109k-136k yearly est. 2d ago
  • Director, Field Strategy & Operations (Everest)

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Operations director job in Salem, OR

    **About Otsuka** We defy limitation, so that others can too. In going above and beyond-under any circumstances-for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day. **Position Overview:** The Director of Field Strategy and Operations serves as the orchestrator of field strategy, ensuring that prioritization, stakeholder engagement, and execution are effectively aligned with brand strategy and enterprise objectives. This role provides leadership across multiple regions, enabling a holistic, enterprise-wide approach to field strategy and operational excellence. This role also partners closely with the Business Analysis team to ensure field teams have access to standardized dashboards and data-driven insights, supporting execution excellence and performance tracking. The Director will be the point of contacts for ad hoc analytics requests, ensuring field teams have the right data to make informed decisions, but will not be creating these reports themselves or with their team and will work with Business Analysis to ensure accurate measurement and proper data is used. **Key Responsibilities:** + **Strategic Prioritization & Field Execution:** Align field activities with marketing strategy, launch planning, and market access pull-through, ensuring execution efficiency. + **Execution Excellence & Field Performance Tracking:** Oversee Omnichannel efforts, account planning, and KPI tracking, ensuring insights from Field Analytics support execution. + **Strategic prioritization & orchestrating field execution: Analyzes current and future state of the business based on insights and trends, and** leads efforts to align field activities with high-priority initiatives such as marketing strategy, launch planning, and market access pull-through. + **Field Communication & Data-Driven Decision Support:** Act as the primary field communicator, ensuring clarity on CRM tools, performance insights, and operational priorities. + **Resource Allocation & Budget Optimization:** Optimize the distribution of budgets, speaker programs, and promotional resources, leveraging data-driven insights to maximize ROI. + **Team Development & Analytics Training:** Mentor team members on business reviews, reporting systems, and analytics interpretation, working with Business Analysis to enhance field intelligence capabilities. + **Compliance Management:** Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities. **Qualifications:** + Bachelor's degree required; MBA or advanced degree preferred. + Minimum of 10 years of pharmaceutical experience, with a strong understanding of sales force operations and execution. + Prior experience in field leadership roles such as first- or second-line leadership, regional operational and customer strategy roles or other field-based support roles required. + Established expertise in business analytics, business operations, sales support, and resource management within a commercial pharmaceutical organization. + Ability to focus on priorities and resolve operational issues effectively. + Excellent communication and collaboration skills, with the ability to work cross-functionally and drive execution efficiency. **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $194,247.00 - Maximum $290,375.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $53k-74k yearly est. 60d+ ago
  • Operations Support

    Maersk 4.7company rating

    Operations director job in Portland, OR

    As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money. Purpose/Summary: The Operations Support Associate is responsible for providing administrative support to multi-shift terminal operations. This position is a point of contact for processing and verifying shipment documentation, tracking incoming freight and preparing packages for shipments. Primary role is to support for shipment of inbound and outbound freight. Responsible for execution of workplan. Responsible for all functions from freight move in yard to outbound. Key Responsibilities: Verifies accuracy of inbound and outbound documentation. Tracks incoming containers and provide support to resolve issues as necessary. • Prepares document packages for shipments using windows based shipping systems. Coordinates documentation for incoming freight to ensure swift movement of cargo accuracy. Builds outbound manifests and prepares paperwork for shipments Solve any issues that impact inventory accuracy Supports Yard department with gate activities, equipment reconciliation reporting and equipment management, as needed Support Customer Service department with systematic data entry Posting production systemically. Receipt confirmation in system - (triggers financial action for some customers.) In Fulfillment operations, responsible for all fulfillment functions - wave production…. Etc. Performs job related duties as specified by management Qualifications: High school diploma preferred At least 1 year experience in Supply Chain or Logistics You have a self-starter attitude and are able to work independently, performing well with time-sensitive tasks. You are organized and are able stay focused on details, while meeting customer expectations in a fast-paced environment. You have a good working knowledge of MS Office products. You have a high school degree/equivalent and/or college degree. Strong written and verbal communication skills Ability to perform well with time-sensitive tasks Team player attitude Flexibility to work nights, holidays, and weekends Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
    $57k-91k yearly est. Auto-Apply 60d+ ago
  • Project Manager- Business Operations (Talent Pool)

    Allegis Global Solutions 4.7company rating

    Operations director job in Salem, OR

    Quantum Work Advisory, a dynamic and innovative subsidiary of Allegis Group, specializes in workforce technology and workforce transformation advisory services. Supported by Allegis Group's 40-year legacy and $15 billion in revenues, we are committed to transforming workforce strategies and enhancing organizational performance. Learn more at quantumwork.com. OUR COMMITMENT We are dedicated to helping organizations design and execute workforce transformation. By leveraging the power of design thinking, AI, and automation, we create seamless, enjoyable digital experiences that make technology work for you - not the other way around. Our innovative, people-first design methodology ensures that we deliver transformational services tailored to meet your unique workforce needs. OUR APPROACH | DESIGN THINKING Our experienced consultants utilize journey mapping and "how might we?" frameworks to scientifically validate our strategic choices. By fostering user empathy, we enhance workforce collaboration and the execution of your digital transformation strategy. Job Description Don't see the perfect role open right now? That's okay! Our Talent Pool is your way to raise your hand and say, "I'd love to be part of QWA when the timing is right." By joining, you'll stay connected and be first in line when new opportunities, like Project Manager roles on our Transformation team, open up. Why Join? + You're letting us know you'd like to be considered as new roles open up. + We'll already have your information, so you won't need to reapply each time. + Our team will reach out if a position looks like a great fit for your skills and interests. If you're excited about reimagining work and driving transformation but don't see the right role posted today, this is the best way to stay connected. About the Project Manager Role As a Project Manager within QWA's Transformation team, you'll lead small to medium-sized projects that shape the future of workforce technology. You'll work closely with executive sponsors and functional leaders to define scope, articulate deliverables, and manage execution from start to finish. Key Responsibilities + Own and manage project plans, timelines, and deliverables. + Clarify scope, goals, and success criteria in collaboration with senior stakeholders. + Lead workstream coordination, resolve conflicts, and monitor milestones. + Communicate risks, needs, and status updates to stakeholders. + Apply change management principles and consulting methodologies like design thinking. + Serve as a trusted advisor on project management best practices. What We're Looking For To thrive in our Talent Pool and in a future Project Manager role, you'll bring: People-First Mindset + Passion for creating intuitive, human-centered work experiences. + Empathy-driven approaches using workshops, surveys, and storytelling. Worktech & Tech Savviness + Familiarity with VMS, CWM, and other talent platforms; bonus if you've seen them in transformation projects. + Interest in AI, automation, and analytics for smarter workforce strategies. Strategic & Analytical Thinking + Comfort with business cases, benchmarking, and tech evaluations. + Strong analytical skills for diagnosing friction and mapping data flows. Transformation & Execution Focus + Experience with system integrations, tech rollouts, and user adoption strategies. + Ability to turn strategy into action while keeping people at the center. Collaborative & Curious + Eagerness to work with clients, vendors, and cross-functional teams. + Curiosity to explore evolving Worktech trends and new ideas. Qualifications + Exceptional interpersonal skills; the ability to work well with people from many different disciplines + Ability to develop consensus amongst diverse groups + Capability to manage relationships with and advise clients at Sr. Manager level or below + Strong planning experience and project management certification preferred + Domain expertise within human capital management required + Understanding of consulting methodologies i.e. design thinking methodology experience preferred + Strong presentation and written communication skills + Knowledge of organizational change management principles + Proven track record of managing projects; Awareness of of effective application of project management methodologies (desired) + 4+ years project management experience or equivalent business management experience (desired) Additional Information Location disclaimer: This position is open to North America locations outside of California, Colorado, New Jersey, New York, Washington and Maryland. At AGS, we recognize our people are our strength. We are an equal opportunity (M/F/Disability/Veterans) and consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information or any other status protected by applicable law. We value our people, their varying perspectives and are committed to fostering an environment where they can bring their whole selves to work. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email Accommodation@allegisglobalsolutions.com for accommodation options. In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law.
    $64k-91k yearly est. 17d ago
  • Artistic Operations Director

    Mac's List

    Operations director job in Portland, OR

    Exempt/Salaried Compensation: $70,000; full benefits including healthcare, paid vacation, and retirement Reports to: Executive Director Apply to: ************* Application Deadline: January 10, 2026 (applications evaluated on a rolling basis) More information: *************************************** THE POSITION The Artistic Operations Director is the key program leader for CMNW, reporting to the Executive Director and working in partnership with the Artistic Directors to help achieve CMNW's artistic, education, and community engagement goals. The Director serves as the Artistic Directors' primary support in Portland, and oversees most aspects of artist and manager relations, program execution including operations, and production elements of CMNW performances. The Director supervises the full-time Artistic & Community Programs Coordinator (ACPC) and provides managerial oversight for the part-time Young Artist Institute (YAI) Manager. JOB DUTIES Artistic Planning & Operations: * Serve as the Artistic Directors' primary administrator for the planning, development, and execution of all artistic programming: * Adapt to and accommodate the Artistic Directors' schedule, planning process, and communication style to effectively support them in performance of their responsibilities. * Arrange all concert and program logistics, including the master rehearsal schedule and program calendar, as well as venue booking, instrument rentals, music ordering & distribution, and recording. * Represent CMNW in relationships with artists, managers, and other organizations including negotiation of contract terms and contracting. * Oversee artist services including communication, scheduling, travel, housing, meals, and visas. * Ensure the accuracy of program information included in all print and electronic media through timely communication of program details and content oversight to marketing, development, and other staff. * Supervise the Artistic & Community Programs Coordinator in supporting the functions above, and in their planning, development, and execution of Education & Community Engagement programs, ensuring alignment with CMNW's mission and strategic goals. * Oversee the financial, administrative, and logistical aspects of the Young Artist Institute in collaboration with the YAI Manager, and coordinate YAI activities with development and marketing. * Hire and supervise stage & house managers, other seasonal staff, contractors, and interns for all performances and the summer festival. * Provide support for the commissioning and presentation of new works, including contract management, production deadlines, copying, performance rights, delivery of materials, and recording. * Supervise audio and video recording, editing, artist approvals, and necessary licensing of CMNW performances for promotion, release, broadcast and streaming. Leadership & Management: * With the Executive Director and the Finance Director, develop and manage the Summer Festival, Year-Round Season, Young Artist Institute, and Education & Community Engagement programs budgets. * Assist Executive, Development, and Marketing staff in preparing information, schedules, budgets, data, photos, and anecdotes for fundraising and marketing, including active participation in grant research, writing, and applications where appropriate. * Establish policies, systems, and procedures, with a special emphasis on professionalism and ethical standards for working with artists, their agents, and community partners, including compliance with employment policies and law. * Serve as a key member of CMNW's leadership team to develop, plan, and carry out integrated programs that meet CMNW's strategic goals and accomplish the artistic, educational, and community service aspects of CMNW's mission. * Represent CMNW in the classical music community at events and conferences as appropriate. * Other duties as assigned. TRAITS AND CHARACTERISTICS The Artistic Operations Director must be a mature and poised arts professional with successful experience working with distinguished musicians and/or faculty, agents, staff, and fellows in a musical organization. They will combine broad knowledge of orchestral, chamber, and vocal music literature with the ability to engage artists and develop creative programs for concerts, recitals, and special events. A key part of this job is also a passion for connecting these artists and programs with young people, music students, and our audience through educational activities and community collaborations. The AOD must have strong oral and written communications skills, excellent planning and organizational abilities, and the ability to manage multiple projects simultaneously in a manner that instills trust, confidence, and stability. The ability to deal with high-pressure situations and occasional crises in a positive, calm and professional manner with a good sense of humor is essential. EXPERIENCE AND REQUIREMENTS Bachelor's degree in a related field and at least three years of successful experience working in artistic administration with a professional musical organization. A healthy respect for music professionals, including musicians and production personnel is essential. The successful candidate will have superb organizational, interpersonal, supervisory, and communications skills, ability to read music, and a reputation for accuracy, responsiveness, meticulous attention to detail, and follow-up. They will have demonstrated skill and success in creating financial-planning/control and action-planning systems. They will have the energy and flexibility required to function effectively in the fast-paced environment of a major music festival and will be able to work effectively with a wide variety of people. This individual must have a valid driver's license and a reliable vehicle available for business use. It is critical that they be an experienced user of Microsoft Word, an intermediate knowledge of Excel as a financial planning and budgetary tool, as well as be comfortable using Google-based infrastructures and tools such as Drive, Docs and Sheets. JOB CONDITIONS General: This position spends a portion of his/her time out of the office on external appointments with community partners, as well as at CMNW performances, activities, and other community events/meetings. This is an exempt position which requires work outside of the standard 40-hour work week, including extended hours, evenings, and weekends. This position requires extensive office work including creating and maintaining paper and computer files and communicating using e-mail and telephone. Roughly 75% of time in the office is spent working at a computer workstation or on the telephone. The workspace is lit with fluorescent and natural lighting. The office, computer, desk, and other equipment are not shared and can be adjusted to make them more ergonomically comfortable. Equipment Used: In addition to a computer workstation and telephone, this position uses copy machine, fax machine and printers to perform duties. Use of other office tools may occasionally be required. Physical Demands: Administratively, this position requires extended periods of sitting and standing. Concentrated data entry using computer keyboard and mouse, and occasional extended periods of phone work are required. Operationally, this position requires physical and emotional stamina, the ability to move quickly and carefully in close quarters around valuable instruments and stage equipment, including frequent use of stairs. Occasional lifting tasks are required and are limited to 40 pounds or less without assistance. Chamber Music Northwest is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, or any other legally protected characteristic. Listing Type Jobs | Hybrid | On-Site Categories Arts | Education | Entertainment | Executive | Management | Nonprofit | Operations | Project Management Position Type Full Time Experience Level Senior Level Employer Type Direct Employer Salary Min 70000 Salary Max 70000 Salary Type /yr.
    $70k yearly Easy Apply 55d ago
  • Vice President of Portfolio Operations

    Cascade Management 3.6company rating

    Operations director job in Tigard, OR

    About Us Rate of Pay: $96,000-110,000 Schedule: Monday-Friday (8:00am-5:00pm) Hours: 40 Full-Time Benefits: Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex Benefit * Salary is typically hired between minimum and midpoint of salary range depending on experience and any rent benefit adjustments. Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values. Cascade Management's Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive. Essential Functions and Responsibilities Strategic Planning Create and administer annual operating budgets and business plans. Provide monthly scorecard reports on regional performance, highlighting key operating metrics and client satisfaction. Prepare and present quarterly roadmap and initiative updates, prioritizing cost/time savings, competitive advantages, performance improvements, and ancillary income opportunities. Implement Cascade Management's best practices and brand standards across the portfolio and leasing teams. Ensure the continued development, deployment, and maintenance of operational tools, strategies, workflows, SOPs, training deliverables, and other materials. Optimize operational reporting standards and create new reporting mechanisms for performance comparisons and benchmarking. Develop, maintain, and regularly update benchmarking guidance for the property management and leasing teams and leadership, focusing on expenses, revenue strategies, and business development. Leadership & Development Foster collaboration and productive relationships with internal teams, (including Portfolio Management, EVP of People, Accounting and Asset Management, Business Development, Marketing, Compliance and Maintenance) to drive business process improvements and portfolio performance. Provide direction and mentorship to ensure team members' professional development and growth. Motivate and inspire teams through positive recognition and leadership that embodies Cascade Management's standards of excellence in service. Perform essential management functions, including hiring, training, coaching, succession management, accountability, performance reviews, and career development. Participate in due diligence efforts for new acquisitions, overseeing operational areas during transitions. Conduct 1-on-1 meetings covering coaching, conflict resolution, goal setting, and performance reviews. Partners with Human Resources on people matters, including new employee onboarding, training and development, performance management and career progression strategies. Mentor team members and hold them accountable for performance goals, aligning individual priorities with business objectives. Implement change management strategies to foster team adaptability and engagement. Collaborate with the Executive Leadership Team to support and implement company-wide initiatives. Client Management Build and maintain strong relationships with key owner clients, fostering open, ongoing communication. Provide ethical leadership to uphold Cascade Management's core value of Service First. Present financial analysis and comparisons to ownership, supporting business initiatives and driving performance. Financial Management Identify and implement new business opportunities to drive revenue growth. Oversee Leasing dept for new development opportunities. Lead the annual budget review for each region, ensuring alignment with corporate financial goals. Evaluate and optimize business processes to improve operational efficiency across all property management functions. Qualifications and Physical Demands To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Education 10+ years of dynamic relevant experience in multi-family and affordable housing third-party property management, overseeing a portfolio of 5,000 units or more. Possess a bachelor's degree (business, property management, finance etc) Proven track record for strategic business development in company organization and growth Ability to drive optimum solutions for all aspects of property management Entrepreneurial spirit, self-motivated, team-player Competency in Microsoft Suite (including Word, Excel, PowerPoint, etc.) Personable, enthusiastic, and engaging personality Excellent communication skills both verbal and written Organized and able to manage multiple priorities Certifications, Licenses, and Registrations Valid Driver's License and insurance is required. CPM (Certified Property Manager) Travel Requirements: Frequent travel is required consistently between 20%- 50% percent of the time, frequency will fluctuate depending on business needs. This position is based in our Portland/Tigard Office and travel to properties in OR, WA, ID and TX are required in addition to conference attendance in any of the contiguous United States. Supervisory Responsibilities May supervise between 7-12 employees. Communication and Interpersonal Skills Must possess exceptional communication and interpersonal skills to effectively coordinate between various departments and stakeholders. This includes clear articulation of ideas, active listening, and the ability to negotiate and persuade. Ability to speak effectively before groups of customers or employees of an organization. Ability to have development and accountability conversations which successfully communicate the required actions teams must take to be successful. These skills are crucial for building strong relationships, facilitating collaboration, and ensuring that all the parts of the organization are working in harmony towards common goals. Financial Acumen and Budget Management A solid grasp and history of financial principles to make sound business decisions. Skills include: budgeting, forecasting, financial reporting and roll up. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to take business acumen and apply to the operations to successfully manage NOI, budgets, and profits. Reasoning Ability Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Must possess analytical skills to determine business solutions for complex and simple problems. Turning findings into actionable, process-driven solutions that can be replicated through the department and company where required. Strategic Planning and Execution Ability to show experience and skills in planning for long term success of the business through people. Ability to set operational goals, aligning them with the company's strategic objectives, and meticulously executing plans. It requires a balance of foresight and practicality, enabling Operations Managers to navigate challenges and capitalize on opportunities with a results-driven approach. Technology and Data Analytics In an increasingly data-driven world, Operations Managers need to harness technology and data analytics to enhance decision-making and operational visibility. Proficiency in this area involves understanding data collection methods, analytical tools, and information systems. By leveraging data, Operations Managers can make informed decisions, predict trends, and measure the effectiveness of operational strategies. Ability to operate various work systems and software in an office setting. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
    $96k-110k yearly Auto-Apply 60d+ ago
  • Head of Support and Services

    A and G, Inc. 4.7company rating

    Operations director job in Bingen, WA

    Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at ******************** Notice: Know Your Rights: Workplace Discrimination is Illegal Notice: Pay Transparency Nondiscrimination (English) Aviso: Transparencia en el Pago No Discriminación (Spanish) Job Description: Job Summary: The Head of Customer Support and Services (HO S&S) reports directly to the Managing Director of the Airbus-Flexrotor business and leads a global team. This role is responsible for designing Flexrotor support and services global concept and organization, developing pricing models, and managing cross-cultural opportunities worldwide. Additionally, the position oversees key functions including technical publications, technical support, maintenance repair and overhaul (MRO), field maintenance, and customer order management. The HO S&S is accountable for maximizing the value delivered by Support and Services in the global market, ensuring operational excellence and customer satisfaction. The position is accountable for the performance of all HO S&S activities, including turnover, margin, and working capital in line with the Airbus - Flexrotor business. The role builds the business in partnership with the international sales and Support & Services teams, and Airbus Helicopters global network, maximizing Customer Satisfaction, Business Capture and Cost efficiency in line with the Airbus - UAS Strategies, Policies & Standards. The HO S&S Flexrotor acts as a leader, teambuilder and mentor to develop a stable and proficient team with shared vision, targets, AH Group values, ethics and compliance, processes and best practices. Additionally, this role acts as a facilitator, challenger and moderator ensuring that the Support and Services team work smoothly with the Airbus - Flexrotor team, as well as offering world class support to the global customer base. Primary Responsibilities: Operations: 30% Set up the organization dedicated to the Support of the Flexrotor UAS globally Drive S&S operational performance in the Flexrotor UAS market Monitor and improve S&S Customer Satisfaction. Drive transformation and improvement of S&S. Formulate and install standard practices based on comparative studies of methods, costs and material and support data Ensure that all procedures within the area of responsibility are maintained current, are followed, and that a well-defined working relationship is established with QA in order to maintain the requirements of quality standards. Work closely with Flexrotor's Programs and Sales and Marketing teams. Share best practices with other teams of Airbus Helicopters' UAS program. Financial, Commercial & Corporate Support: 30% Accountable for S&S financial performance incl. but not limited to turnover, profitability & cash flow Establish controls and maintain adherence to cost and inventory budgets and forecasts for all lines of business Drive Commercial Operations and Demand Planning (inputs for regional FC, S&OP exercise) for S&S Direct and coordinates Customer Support activities to ensure that products and production are sustained to meet corporate production and support requirements Accountable for the S&S sales funnel, bookings, turnover, margin, cash, in line with the Airbus - Flexrotor operational plans Support the Regional Sales organizations for MRO sales, technical support offerings and support packages Ensures that all sales managers are working in a coordinated way in line with the Airbus - Flexrotor S&S strategy. Strategy & Special Projects: 20% Build the S&S Strategy maximizing and reporting the state of the S&S to leadership Contribute to the elaboration of commercial strategy Other special projects assigned by the leadership People: 20% Leads S&S teams Build teams and foster connections and collaboration across the domestic and international regions as well as with the Program organization Prepare S&S teams for the future (workload balancing, working conditions, leadership model, etc.) Additional Responsibilities: Other duties as assigned: Qualified Experience and Training: Education: Required: Bachelor's degree in Business Administration and Business Management, or Engineering degree, or Finance degree. Preferred: Master's degree or MBA Experience: Required: Minimum 15 years' experience in the aerospace industry. Extensive experience leading services and support organization, or functions directly related to Support and Services (Engineering support, Finance, Maintenance) 5-9 years in management Preferred: Experience leading international and cross-functional teams Licensure/Certifications: Required: None Preferred: None Travel Required: 30% Domestic and International Citizenship: US Person Clearance: None Qualified Skills: Knowledge, Skills, Demonstrated Capabilities: Required Aerospace industry knowledge Demonstrated leadership in a multicultural environment, including coaching and mentoring Strong interpersonal and organizational skills Excellent time and project management capabilities High attention to detail Proven negotiation skills Creative thinking Must have basic knowledge of the different business units within support and services Knowledge of unmanned industry, Airbus Helicopters or Airbus Group Preferred Fluency in French and/or German is a plus Communication Skills: Required: Ability to communicate effectively in verbal and written form in English Possess outstanding written, verbal, and presentation skills to effectively deliver complex, data-driven insights Strong influence skills Preferred: Conversational French or German Technical Systems Proficiency: Required: Microsoft Office Suite Google Workplace Preferred: None Complexity of the Role: Level of Decision Making: Manage the profitability of the P&L Provide conflict resolutions Interact with various departments to ensure well-coordinated plan to improve customer satisfaction Manage the different compliance requirements within S&S Ability to analyze and make recommendations on complex problems involving multiple internal and external groups Organizational information: The HO S&S will be a member of the Flexrotor Executive Leadership Team and report to the Managing Director of the Airbus - Flexrotor. It will work closely with the Head of Operations and Head of Programs. Direct Reports: Is this a people manager? Yes # of Exempt Reports: 2 # of Non-exempt Reports: 8 # of indirect reports: 10 Job Dimensions: Enforce the AH group pricing policy within Airbus - Flexrotor market Setup a streamline plan for improving the companies A/R's Develop and roll out a plan for improving customer satisfaction Approve the financial structure of MRO in respect to S&S Nature of Contacts: Involved, negotiation type Communication daily with internal and external parties Physical Requirements: Onsite or remote: Onsite Vision: able to see and read computer screens and other electronic equipment with screens, able to read documents, reports and engineering drawings. Hearing: able to participate in conversations in person and via teleconference or phone and to hear sounds on the production floor including safety warnings or alarms. Speaking: able to speak in conversations and meetings, deliver information and participate in communications. Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts. Carrying: able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs. Lifting: able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs. Pushing / Pulling: able to push and pull small office furniture and some equipment and tools. Sitting: able to sit for long periods of time in meetings, working on the computer. Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving. Standing: able to stand for discussions in offices or on the production floor. Travel: able to travel independently and at short notice. Walking (include routine walking such as to a shared printer to retrieve documents): able to walk through office and production areas including uneven surfaces. Personal Protective Equipment required: Required PPE includes, but is not limited to, Safety Shoes, Safety Glasses, Hearing Protection, Respirators/Masks, and/or Protective Gloves as required by site and/or customer site Administrative position only PPE required: Steel-toed shoes are required for all shop floor visits, appropriate hearing/eye protection may also be required when visiting the shop floor. Equal Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Helicopters, Inc. Employment Type: US - Direct Hire Experience Level: Professional Remote Type: On-site Job Family: Customer Account and Service Management ------ Job Posting End Date: 01.24.2026 ------ Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment. By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to ****************.
    $27k-32k yearly est. Auto-Apply 13d ago

Learn more about operations director jobs

How much does an operations director earn in Gresham, OR?

The average operations director in Gresham, OR earns between $56,000 and $172,000 annually. This compares to the national average operations director range of $65,000 to $164,000.

Average operations director salary in Gresham, OR

$99,000
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