Operations director jobs in Schaumburg, IL

About The Role The Director of Operations is a key leadership position responsible for overseeing the daily operations across all divisions of a fast-paced construction and concrete organization. Reporting directly to ownership, this role plays a vital part in ensuring strategic alignment, operational efficiency, and high-performance teamwork across the company. This is a top-level position with no promotional ceiling - ideal for an experienced leader seeking long-term stability, growth potential through performance-based raises, and meaningful impact on company direction. What You'll Do Partner with ownership to define strategic goals, implement policies, and track progress toward company objectives. Provide direct oversight and support to team leads across eight key divisions: Accounting Specialty Concrete Sales Regular Concrete Sales Purchasing Dispatching Building Materials Sales Mechanics Inside Sales Office & Yard/Warehouse Lead daily operations, troubleshoot issues, and ensure consistent communication across departments. Conduct site walk-arounds to check in on teams, engage with customers, and assess operational needs. Monitor financial performance, support budgeting, and develop strategies to meet or exceed profit targets. Oversee hiring, onboarding, and training programs; promote safety and customer service excellence. Manage scheduling, time-off approvals, and operational hours to ensure optimal staffing. Maintain a positive, safe, and collaborative workplace culture. Perform light IT support, including coordination with external vendors, VOIP system updates, and internal communications. Develop and distribute a monthly internal company newsletter to enhance team engagement. Who You Are Bachelor's or Master's degree in Business Management, Administration, or a related field. Proven experience as a Director of Operations, General Manager, or similar senior leadership role. Strong financial and business acumen with a deep understanding of operations, planning, and marketing. Skilled in coaching, motivating, and holding teams accountable to performance goals. Exceptional communicator with strong organizational, decision-making, and conflict-resolution skills. Comfortable leading in a hands-on, fast-paced environment where adaptability is key. Familiarity with construction operations, concrete products, equipment, and safety standards preferred. Schedule On-site, Monday-Friday, 6:15 AM - 4:00 PM (some flexibility available) 15-18 hours of overtime per week possible, depending on business needs Compensation & Benefits Compensation: $130,000-$150,000 Bonus: Performance-based raises and annual bonus potential Stability: Long-term top-level role with profit-sharing potential Comprehensive Benefits Package 100% employer-paid health insurance (for employees and families) Paid vacation and personal/sick days Life insurance, short- and long-term disability 401(k) plan with company contributions Annual profit-sharing Supportive, close-knit company culture If this role interests you and you fit the qualifications, apply today! Thank you, Rachel Stewart Senior Project Manager LaSalle Network LaSalle Network is an Equal Opportunity Employer m/f/d/v. LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: View a full list of our benefits here. All assignments are at-will and their duration is subject to change.

SPECIFICATION DIRECTOR - ASSET MANAGEMENT Shine Associates, LLC has been retained to search, identify and recruit a Director - Asset Management on behalf of our client (‘Company'). This position will be based in Chicago, IL. CONFIDENTIALITY Shine Associates, LLC has been exclusively retained on this assignment. Information contained in this position specification as well as any other information concerning the Company provided or verbally discussed is confidential. All materials and discussions are to be utilized for the sole purpose of a candidate's personal review of the career opportunity. CLIENT DESCRIPTION Founded in Dallas, Texas in 1965, the Company consistently ranks amount the top managers and developers of office, industrial, retail, and mixed-use properties in major global markets. The firm is one of the most respected full-service firms in real estate - providing investment management and development and a full suite of integrated services to owners, investors, lenders, and major occupiers. The Company has approximately 3,000 employees across 35 global offices responsible for a $19B development pipeline, 550M SF of property management and leasing assignments, and $20B in assets under management. The Investment Management team is an SEC-registered investment advisor and is the Company's fund management and advisory arm headquartered in Chicago, IL. Currently the Investment Management team has approximately $5.0B in real estate assets under management across three separate accounts and is actively raising money for additional fund strategies. ESSENTIAL DUTIES AND RESPONSIBILITIES Based in Chicago and reporting to the separate account portfolio managers, the Director will have responsibility over all strategic, transactional, and operations issues for a to-be-determined portfolio of primarily office and industrial assets located across the United States. Create strategic plans for each asset depending on the property's individual requirements including valuations, cash flow projections, review and approval of annual operating and capital budgets Set, evolve, and execute redevelopment, leasing, and sale plans and direct all aspects of relationships with regional partners and providers of third party services including property management Aggressively and proactively predict and respond to dynamic market conditions Oversee the budget process for all assets under their management Work closely with leasing staff, regional partners, and third-party contractors to structure, negotiate, review and execute leases within portfolio of assets Monitor the overall performance of assigned properties against plan and budget Plan for and anticipate the cash flow needs for the assets as well as the underlying investors, monitor cash in/out of property accounts, and oversee all draw disbursements Provide high quality lender and investor reporting Support the execution of acquisitions, financings, and refinancings as required Continuously keep senior management, clients, and investors aware and up to date on evolving strategies and results Provide strategic, investment, and analytical direction and oversight to regional partners, third party service providers, and internal company personnel in creating and executing asset and portfolio plans QUALIFICATIONS, SKILLS AND EXPERIENCE Qualified professionals will have a minimum of seven to ten years of demonstrable success in the management of a portfolio of complex, diverse commercial real estate, including office, industrial, multifamily, and medical office. Additional experience in asset/portfolio reporting is strongly desired. Qualified candidates must possess the following requirements and characteristics: Proven track record of success and leadership, with past accomplishments clearly demonstrating a creative hands-on approach to, and understanding of, operations, leasing, development, capital markets, financing, marketing, investment, and ownership issues in managing challenging, “value-add” real estate properties Ability to positively impact such factors in continually meeting and exceeding ambitious investment/return performance objectives Proven experience successfully creating value at all phases of a property's life cycle, from acquisition through disposition is essential Aptitude in reviewing and understanding sophisticated financial statements, leases and loan documents Ability to effectively manage less experienced analyst and associate staff to optimize work production while providing a mentoring relationship Managing and holding accountable regional partner relationships at both the development and operating levels is key Be conversant with industry trends and competitor firms A collaborative team player exceling in a professional environment characterized by empowered decision-making authority and a flat organizational structure Strong computer skills including Excel, Word, and ARGUS Good interpersonal instincts with the ability to constructively reconcile differences in a positive manner Excellent oral and written communication skills Unquestionable integrity and a strong work ethic A bachelor's degree is required COMPENSATION The annual compensation for this role is expected to be approximately $240,000-$280,000. Actual base salary and bonus will be determined by several components, including but not limited to: relevant experience, skills and qualifications, base salary of internal peers, and geographic location. In addition to base salary, this role may be eligible for a discretionary annual bonus, LTIP and a variety of financial, wellbeing, and health / welfare benefits. CONTACT INFORMATION Shine Associates, LLC 45 School St., Suite 301 Boston, MA 02108 ************************** Hillary H. Shine, Principal Kelsey E. Shine, Director Cell ************** Cell ************** ****************************** ***************************** Chandlee N. Gustafson, Associate Cell ************** *******************************

Operations Manager Reports To: Vice President of Operations About the Role The Operations Manager will lead all aspects of manufacturing operations for a growing electrical distribution equipment manufacturer. This role oversees fabrication, assembly, and testing functions to ensure safe, efficient, and high-quality production of custom-engineered electrical power solutions. The ideal candidate is a hands-on leader with strong technical expertise, operational excellence experience, and the ability to drive continuous improvement in a fast-paced, engineer-to-order (ETO) environment. Key Responsibilities Operations Management Oversee daily fabrication, assembly, and testing operations to meet production schedules and quality standards. Manage shipping, receiving, materials flow, and inventory control. Track and analyze KPIs related to output, quality, cost, and delivery performance. Drive Lean, Six Sigma, and process improvement initiatives to enhance productivity and reduce waste. Leadership Lead, coach, and develop a team of 40-50 employees, including supervisors, technicians, and operators. Foster a culture of accountability, teamwork, and continuous improvement. Partner cross-functionally with Engineering, Supply Chain, and Project Management to align operational execution with business goals. Support workforce planning, training, and performance management initiatives. Quality & Compliance Ensure adherence to ISO, UL, OSHA, and other applicable regulatory standards. Champion defect reduction and root cause analysis to improve product reliability. Promote and maintain safety and quality as top operational priorities. Process & Equipment Optimization Collaborate with Engineering and Maintenance to improve equipment performance and reduce downtime. Identify and implement automation and cost-saving opportunities across production areas. Standardize manufacturing procedures and documentation for efficiency and scalability. Safety & Environmental Compliance Lead safety initiatives to ensure compliance with OSHA, NFPA, and environmental regulations. Conduct regular safety audits, enforce PPE requirements, and lead incident investigations. Promote a proactive safety culture across all production teams. Qualifications Required: Bachelor's degree in Engineering, Manufacturing, Operations Management, or a related field. 6+ years of experience in electrical distribution equipment manufacturing (switchgear, switchboards, circuit breakers, transformers, etc.). Proven track record managing engineer-to-order (ETO) manufacturing operations. Demonstrated leadership in fabrication, assembly, and testing environments. Strong proficiency with ERP/MRP systems (NetSuite preferred) and Microsoft Office Suite, especially Excel. Experience applying Lean and Six Sigma methodologies to improve efficiency and quality. Excellent communication, organizational, and decision-making skills. Preferred: Direct experience with switchgear manufacturing. Background with leading competitors or similar organizations in power distribution equipment. Key Attributes for Success Hands-on, results-driven leader who thrives in a fast-paced, high-mix, low-volume manufacturing environment. Strategic thinker with a continuous improvement mindset. Strong sense of ownership, accountability, and long-term commitment. Effective communicator who can engage teams and foster collaboration across departments. Compensation & Schedule Salary Range: $150,000-$180,000 (higher for exceptional candidates) Bonus: Up to 20% annual performance bonus Schedule: Monday-Friday, 7:00 AM-5:00 PM; occasional Saturdays as needed Travel: Minimal, primarily local Why Join This is a key leadership opportunity with a growing organization that has a strong project backlog through next year and beyond. The company offers stability, autonomy, and the opportunity to make a tangible impact on operational excellence, quality, and customer satisfaction.

Chicago, IL A well-established, fast-growing multi-location dental group with seven practices in the Chicagoland area is seeking a high-energy VP of Operations to lead day-to-day operations, optimize performance across sites, and play a key role in driving rapid expansion. This is an extraordinary opportunity for a driven, results-oriented leader who thrives in a fast-paced environment and wants to work alongside an exceptional team of smart, strategic professionals. The ideal candidate brings deep experience in dental practice operations, a track record of building scalable systems, and the desire to help grow something meaningful. Key Areas of Accountability Multi-Site Operational Leadership Direct operations across all seven dental offices, ensuring consistency in patient care, process efficiency, and performance outcomes. Serve as the central point of coordination between practice-level teams and senior leadership. Develop and roll out scalable systems, workflows, and best practices that support ongoing growth. Team Development & Organizational Culture Hire, coach, and retain a strong team of practice leaders and support staff. Implement clear performance metrics and accountability structures. Champion a collaborative and positive team culture that aligns with the organization's mission and values. Financial Oversight & Operational Metrics Oversee revenue-driving functions, including billing, collections, treatment planning, and insurance processes. Monitor location-level financial performance and key metrics such as provider productivity, AR days, and profitability. Partner with the CEO and leadership team to manage budgeting, forecasting, and margin improvement initiatives. Growth & Expansion Support future practice openings and acquisitions by leading operational integration and alignment. Develop systems that allow for rapid onboarding of new providers and staff. Play a key role in building infrastructure for scale while maintaining operational excellence. Technology, Compliance & Systems Optimize the use of practice management platforms and digital tools across locations. Ensure compliance with HIPAA, OSHA, and other dental regulations. Lead system upgrades, technology rollouts, and change management initiatives. Marketing & Patient Experience Oversee brand consistency and patient experience strategies across offices. Collaborate with marketing partners to execute campaigns that drive new patient growth. Track patient satisfaction metrics and implement improvements as needed. Qualifications Bachelor's degree required. Minimum 5+ years of operational leadership experience within a dental practice (multi-location experience strongly preferred). Experience in scaling a dental group or supporting acquisition/integration efforts is a strong plus. Demonstrated ability to lead high-performing teams and drive performance through data, accountability, and clear communication. Hands-on knowledge of dental billing, treatment planning, and practice management systems (e.g., Dentrix, Open Dental). Strong financial acumen and comfort working with KPIs and P&L data. A self-starter with exceptional follow-through, a bias for action, and a desire to build and lead something special. Salary: $160k - $180k + variable compensation JK Executive Strategies is an Equal Opportunity Employer. It is the policy of JK Executive Strategies to provide equal opportunity in employment and conditions of employment to all individuals regardless of age, race, color, religious beliefs, national origin, sexual orientation, gender identity, sex, veteran or military status, disability, pregnancy-related condition, predisposing genetic characteristics, genetic information, marital status, familial status, prior arrest, domestic violence victim status, non-job related convictions, participation in lawful activities outside of our workplace, or any other status protected by law.

Brick Executive SEarch has been exclusively retained to search for a Director of Retail Operations for a 40 store lifestyle boutique of womens apparel, footwear and accessories that is in high growth mode. Many more stores to come given the very positive trajectory this brand is realizing. The Position Director of Retail Operations Location Corporate Headquarters in Chicago with 50-75% travel to 40 stores Overview Lead operational efficiencies and discipline for the Brands Fashion's 40 stores. Focus on store layout, inventory management (60k+ SKUs), compliance, new store openings, budgeting, loss prevention, and customer experience in a fast-fashion environment. Collaborate with regional managers and use tools like StoreForce for tracking. Key Responsibilities Operational Efficiencies: Develop and implement processes to streamline inventory, supply chain, and daily operations; identify cost-saving opportunities; monitor KPIs for performance. Store Discipline & Standards: Enforce consistent standards for store layout, merchandising, visual displays, cleanliness, and compliance; conduct regular audits during travel; oversee health, safety, and loss prevention. Inventory Management: Oversee handling of 40k+ active SKUs; optimize stock levels, turnover, replenishment, and vendor relations in fast-fashion cycle. New Store Openings: Plan, execute, and support launches of new stores, including site selection, layout design, setup, initial operations, and tech integration. Travel & Field Support: Visit stores frequently (50-75% time on road) to train staff, resolve issues, ensure alignment, and drive operational excellence. Technology Utilization: Leverage StoreForce and other tools for metrics; integrate CRM, POS systems; drive tech solutions for efficiency. Team Leadership: Recruit, train, develop, and motivate staff; coordinate with regional managers; provide guidance on best practices; build succession plans. Financial Management: Develop budgets, manage P&L, control costs, analyze financial metrics, and ensure profitability. Customer Experience: Define and enhance in-store customer journey, service standards, and engagement to build loyalty. Cross-Functional Collaboration: Partner with merchandising, marketing, IT, and other teams for aligned strategies; communicate initiatives effectively. Qualifications Experience: 8+ years in retail operations, preferably fast fashion or apparel; proven track record in multi-store management, new openings, and high-SKU environments. Skills: Strong in process optimization, inventory systems, leadership, analytics, P&L management; proficient with retail tech (e.g., StoreForce, POS, CRM); excellent communication and negotiation. Education: Bachelor's in Business, Retail Management, or related field; MBA preferred. Other: Willingness for extensive travel; analytical mindset; ability to drive change in dynamic, fast-paced environment; knowledge of industry trends and compliance.

Bradford Allen is a Chicago-based, national commercial real estate firm that offers a full array of brokerage services to entrepreneurial, not-for-profit, and corporate business entities. Our realty services team provides strategy, marketing, and transaction execution for occupiers, investors, and owners of commercial real estate. Bradford Allen professionals create flexible solutions through a high level of expertise, persistence, and a singular focus on client objectives. Our integrated services platform includes Tenant Representation, Landlord Representation, Property & Asset Management, Consulting & Advisory Services, and Project & Construction Management. Bradford Allen professionals create flexible solutions for our clients through their experience, commitment to solving the most difficult problems, persistence, loyalty, hard work, and a singular focus on client objectives. Position Summary: The Director of Asset Management will serve as the dedicated asset management professional within Bradford Allen's growing multifamily division. Reporting to the Executive Vice President of Asset Management, this individual will play a critical role in shaping the asset management function for the firm's multifamily investments. This role is responsible for overseeing the financial and operational performance of a portfolio that includes newly developed properties in lease-up as well as stabilized assets. The Director will collaborate closely with internal teams and external partners to ensure that assets meet strategic objectives, adhere to business plans, and maximize value for investors. This position offers the opportunity to help build out the asset management framework for the multifamily division, leveraging the firm's established commercial office asset management platform while tailoring processes, policies, and best practices to multifamily investments. Key Responsibilities: Strategic Leadership & Process Development: Establish asset management best practices, reporting frameworks, and operational procedures as the multifamily division scales. Portfolio Oversight: Provide financial and operational oversight for a growing portfolio of multifamily assets, ensuring business plan execution and performance optimization. Investment Performance Management: Monitor and drive asset performance to meet financial targets, occupancy goals, and operational benchmarks. Budgeting & Business Planning: Lead the development and execution of annual business plans, budgets, and capital strategies for each asset. Capital Projects & Renovations: Oversee capital improvement projects, ensuring alignment with investment objectives, timelines, and budgets. Stakeholder Collaboration: Serve as the primary liaison between asset management and property managers, leasing agents, legal counsel, consultants, lenders, and contractors. Investor & Lender Reporting: Oversee preparation and presentation of reporting to investors, lenders, and ownership. Acquisitions & Due Diligence: Support the acquisitions team by providing asset management insights during underwriting, due diligence, and business plan development for new investments. Lease-Up & Operations Optimization: Work with property management teams to drive leasing strategies, revenue growth, and operational efficiencies for new developments and existing assets. Negotiations & Agreements: Lead or assist in negotiating property-level agreements, including leases, amendments, listing agreements, and management contracts. Market Intelligence & Benchmarking: Maintain knowledge of industry trends, market conditions, and competitive positioning to inform strategic decision-making. Frequent Property Tours & Site Visits to assess operations, capital needs, and overall asset performance. Qualifications: Bachelor's degree in real estate, finance, business, accounting, economics, or a related field. 5+ years of experience in asset management, acquisitions, or a related role with a focus on multifamily properties. Strong financial and analytical skills, with experience in budgeting, financial modeling, and investment analysis. Experience managing lease-ups for new construction multifamily developments. Familiarity with capital projects and property-level renovations. Ability to collaborate cross-functionally and communicate effectively with senior leadership, investors, and third-party partners. Self-starter with an entrepreneurial mindset and the ability to operate within a small team in a growing division. Strong proficiency in Microsoft Office Suite and relevant real estate software platforms. Ability to travel for property visits as needed. Compensation: Pay: $140,000-$175,000 Benefits: 401(k) matching AD&D & LTD insurance Dental insurance Health insurance Vision insurance Health savings account Paid time off This is an exciting opportunity for a motivated professional to take a leadership role in shaping the asset management strategy for a growing multifamily platform within an established real estate firm.

Head of Retail Operations - Chicago, IL (Confidential Client - Consumer Retail Brand) 📍 Based in Chicago, IL (On-site) A leading consumer retail brand is seeking a strategic, operationally minded retail leader to head its store operations and customer experience across its national store footprint. The Head of Retail will accelerate performance, elevate the in-store journey, and lead key transformation initiatives that define how the brand connects with its customers in stores. Key Responsibilities Lead all aspects of retail operations and field leadership across hundreds (or thousands) of store locations, driving consistency, execution, and profitability. Lead the evolution of the in-store customer experience - including visual standards, service models, and experiential elements that deepen brand engagement. Drive operational excellence by modernizing systems, processes, and technology to scale store performance and efficiency. Partner cross-functionally with merchandising, finance, marketing, digital, and real estate teams to deliver an integrated retail strategy. Build and inspire a high-performing store and field team, fostering a culture of accountability, empowerment, and performance. Work with finance and analytics to align store execution with business objectives, optimizing profitability and store metrics. Lead growth initiatives such as store concept evolution, new store formats, or strategic expansion of the store network. Embed a customer-centric mindset into every store interaction, ensuring the brand's values and story are consistently delivered. Ideal Profile 15+ years of progressive leadership in multi-unit retail operations, preferably within lifestyle, fashion, specialty, or experience-driven retail brands. Proven experience leading retail transformation and improving store performance, operations, and customer experience. Strong expertise in store operations, visual presentation, customer experience, and field execution. Solid financial and strategic acumen - able to translate retail vision into measurable results and operational plans. Experienced leading large teams across multiple locations, with a focus on building talent, developing leaders, and driving execution. A modern retail thinker who balances operational discipline with innovation and creativity in store settings. The Opportunity This is a rare chance to join a beloved consumer brand at a pivotal moment in its evolution. The Head of Retail will have a tangible impact - shaping the store-experience, enhancing execution, and helping the brand connect with customers in meaningful ways.

Job Title: Operations Manager Pay: $90-115k We are seeking an experienced and driven Operations Manager to oversee the daily operations of our construction and restoration business. This individual will ensure projects, people, and processes run smoothly from the office to the field. The ideal candidate is a hands-on, detail-oriented leader who thrives in a fast-paced environment. They bring a balance of strategic thinking, strong organizational skills, and people leadership - ensuring that projects are completed on time, teams are aligned, and company goals are consistently achieved. Key Responsibilities: Leadership & Team Development Lead, mentor, and develop members of the Operations team, fostering accountability, collaboration, and continuous improvement across departments Conduct regular 1:1 meetings, team meetings, and performance reviews to ensure clear communication and progress toward goals. Recruit, onboard, and train new team members in alignment with company standards and safety protocols. Organize quarterly team-building events to promote culture and engagement. Operational Excellence Oversee daily operations across Administration, Compliance, Accounts Receivable/Payable, and field support teams. Ensure coordination between office and field teams to maintain project flow, efficiency, and quality. Review and refine operational processes to improve scheduling, workflow, and communication between departments. Monitor key metrics and ensure operational targets are achieved Ensure company Core Values are consistently practiced and integrated into daily operations. Project & Financial Oversight Review and analyze project performance data, labor hours, and profitability metrics to drive informed decision-making. Work closely with leadership to set realistic goals and track progress toward annual and quarterly priorities. Review and negotiate insurance policies, subcontractor agreements, and vendor contracts to ensure adequate protection and value. Identify cost-saving opportunities and manage operational budgets to improve margins. Support development of fair and motivating compensation and bonus structures for field and office staff. Compliance & Documentation Ensure all employee files and documentation are accurate, complete, and compliant with company and regulatory requirements. Oversee accurate and timely timecard processes to improve payroll accuracy. Ensure incident/loss reports are filed promptly and follow-up actions are taken. Maintain compliance with all safety standards, OSHA requirements, and industry regulations. Continuous Improvement & Innovation Champion the company's move toward paperless operations and improved digital workflows. Evaluate and implement system improvements to increase operational efficiency and reduce bottlenecks. Act as an advisor to identify and implement better methods, tools, and practices for increasing productivity and throughput. Monitor industry trends and emerging technologies in restoration/construction to maintain a competitive edge. Continuously seek ways to improve service quality, team performance, and operational effectiveness. Qualifications & Skills: Bachelor's degree in Business, Construction Management, or related field preferred. 5+ years of progressive experience in operations, project management, or administration within the construction or restoration industry. Proven ability to manage multiple teams, projects, and priorities simultaneously. Strong understanding of estimating, project cost control, and production workflows. Excellent communication and interpersonal skills - able to collaborate effectively with internal teams, subcontractors, vendors, and clients. Proficiency with Microsoft Office, project management tools, and ERP systems. High mental acuity and problem-solving ability with a focus on accuracy, efficiency, and accountability. Commitment to continuous learning, improvement, and operational excellence. Core Competencies: Strategic and critical thinker Strong communicator and collaborator Field-to-office operational leader Team builder and mentor Results and accountability-driven Continuous improvement mindset ABOUT ACCURATE PERSONNEL: Accurate Personnel is here to help! As an industry-leading full-service staffing agency, we have all the tools you need to start earning that next paycheck soon. Send us your application and our team will instantly get to work on finding you the right placement to fit your needs. Accurate Personnel has been a provider of temporary job services and direct hire search for 45 years. Our expertise has allowed us to grow from a regional Chicagoland office into a nationwide search firm that services over 500 clients while never losing sight of personalized service. Apply with us today! Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Salary dependent on experience.

Operations Manager - Top Real Estate Team (Chicago) About the Role: IKGroup at Jameson Sotheby's Cityhub is looking for a highly proactive, detail-obsessed, experienced Operations Manager with a real estate background. This person will take full ownership of day-to-day operations so our top-producing broker can stay focused on what matters most-clients, deals, and growth. Responsibilities: Own and manage all daily operational tasks-anticipating needs before they arise. Coordinate vendors and service providers (e.g., stagers, cleaners, photographers, movers). Oversee listing preparation and ensure properties are photo-ready, show-ready, and launch on time. Manage and streamline communication across the team, ensuring nothing falls through the cracks. Track and follow up on all active deals, ensuring deadlines and contingencies are met. Maintain and update internal systems, checklists, and processes for maximum efficiency. Handle inbox triage - filtering and responding to operational and logistical questions. Be the first point of contact for vendors, contractors, and service providers. Assist with marketing coordination (print orders, open house prep, listing packages). Provide weekend coverage for critical tasks, emergencies, or show prep. Work closely with the lead broker to identify operational gaps and implement solutions without waiting for direction. Qualifications: Minimum 3+ years of experience in a real estate operations, transaction coordination, or team management role. Deep understanding of real estate workflows (listings, contracts, closings). Licensed or willing to obtain a license preferred. Exceptional attention to detail and organizational skills. Comfortable making decisions and taking ownership. Tech savvy (CRM, MLS, digital marketing platforms). Able to work weekends and off-hours when needed. Thrives in a fast-paced, high-stakes environment. Compensation: Competitive base salary + performance-based bonuses. Growth potential in a top-producing luxury real estate team.

3+ years of Hospital/Healthcare industry experience 5-8 years of experience in Operational Excellence, Process Improvement, or Strategy Execution, ideally from a Big 4 or top-tier consulting firm. Proven record of driving measurable change, not just advising. Highly proficient in PowerPoint and Excel - capable of producing C-suite-level deliverables. Strong analytical and communication skills; you can simplify complexity and build alignment fast. Experienced in Lean, Six Sigma, or structured problem-solving methodologies. Confident working across healthcare, professional services, or other complex, multi-stakeholder environments. Motivated by outcomes - you're a finisher who owns the result.

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description About BioLife Plasma Services BioLife Plasma Services, a subsidiary of Takeda Pharmaceutical Company Limited, is an industry leader in the collection of high-quality plasma, which is processed into life-saving plasma-based therapies. Some diseases can only be treated with medicines made with plasma. Since plasma can't be made synthetically, many people rely on plasma donors to live healthier, happier lives. BioLife operates 250+ state-of-the-art plasma donation centers across the United States. Our employees are dedicated to enhancing the quality of life for patients and ensuring that the donation process is safe, straightforward, and rewarding for donors who wish to make a positive impact. When you work at BioLife, you'll feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. This position is currently classified as "hybrid" in accordance with Takeda's Hybrid and Remote Work policy. The successful incumbent will be physically located and/or based out of either Bannockburn, IL or Cambridge, MA. OBJECTIVES/PURPOSE The Head of US Supply Chain Operations plays a pivotal role in providing leadership and strategic direction to the Supply Chain functions within BioLife and Takeda Global Manufacturing Supply Chain. Responsibilities include developing a resilient, data-driven supply chain and maintaining a continuous focus on network optimization to ensure timely plasma delivery to designated plants, while globally adhering to Takeda's policies. ACCOUNTABILITIES Oversee plasma inventory management from US BioLife Centers and Third-Party purchases, 3PL Warehouses, all the way through to delivery to manufacturing facilities in the US and ocean deliveries to Europe's central warehouse. Lead the US Logistics planning and execution, including transportation, warehouse & distribution, and vendor management. Develop and implement budgets and long-term transportation, warehousing & distribution plans to maximize end-to-end supply chain value and mitigate supply chain risks. Lead the US Logistics Network Optimization, evaluate the current logistic footprint, and collaborate with GD&L to ensure a diversified supplier base and sufficient warehouse capacity to support the BioLife LRP plan. Drive continuous improvement initiatives within the scope of the responsibilities, ensuring the establishment of performance metrics that are in line with Takeda standards. DIMENSIONS AND ASPECTS Technical/Functional (Line) Expertise Inventory planning processes and systems, including SAP and other Supply Chain software tools. Strong knowledge of Excel and PowerPoint Understanding of the principles of Lean and Six Sigma applied to Supply Chain Knowledge of Good Manufacturing Practice (GMP); basic knowledge of US FDA regulations Leadership Comprehensive skill set encompassing strategic planning, financial acumen, supply chain management, logistics, and the ability to collaborate with various stakeholders both internally and externally. Focus on maximizing end-to-end supply chain, ensuring compliance, and contributing to the overall success of Takeda's value chain. Decision-making and Autonomy Make strategy recommendations and implement accordingly Interaction Plasma Center Operations, Various Supply Chain Teams, Digital, Data & Technology (DD&T), Finance, Procurement, Quality, and Suppliers. Partner with Finance to ensure accurate plasma inventory movement and financial reporting throughout the end-to-end supply chain. Innovation Process improvement across the E2E value chain from point of collection to delivery. Complexity Ensure all Supply Chain processes and logistics services are in accordance with Takeda standards. EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: BA or master's degree with a minimum of 10 years of experience in supply chain/operations/manufacturing / Finance/product management. Interpersonal skills and communication skills to interact with various internal stakeholders Must be able to travel up to 15% domestically. Must be fluent in English. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: Bannockburn, IL U.S. Base Salary Range: $174,500.00 - $274,230.00 The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations Bannockburn, ILUSA - MA - Cambridge - Kendall Square - 500 Worker Type Employee Worker Sub-Type Regular Time Type Full time Job Exempt Yes

Job Title: Regional Director of Patient Access (EPIC) Position Type: Permanent / Full-Time Note: This role can sit at any of the acquired hospitals in Aurora, Chicago, Des Plaines, Elgin, Evanston, Kankakee, or Joliet . Travel within the region may be required based on business needs. Overview: Our client is seeking a highly experienced and strategic Regional Director of Patient Access to lead and manage patient access operations across multiple hospital facilities. This is a key leadership position responsible for driving patient access performance, ensuring standardization of processes, and leading regional initiatives across 4 or more facilities. The ideal candidate will bring deep expertise in EPIC, a strong background in revenue cycle management, and a proven track record of managing patient access functions in a multi-site acute care environment. Key Responsibilities: Oversee and manage patient access functions across multiple hospital sites within the assigned region. Lead implementation of patient access projects, ensuring alignment with business goals and organizational standards. Standardize and optimize processes, protocols, and policies to enhance efficiency and patient experience. Collaborate with cross-functional teams including revenue cycle, IT, clinical, and administrative departments. Ensure consistent performance across facilities by monitoring KPIs, identifying areas for improvement, and implementing corrective action plans. Provide strategic direction and leadership to regional teams, fostering a culture of excellence and accountability. Support integration activities and system implementations, particularly EPIC-related initiatives. Travel as needed to hospital sites within the region to ensure operational consistency and staff engagement. Required Qualifications: Bachelor's degree in Healthcare Administration, Business, or a related field (or equivalent experience). 3-6 years of experience in Patient Access or Business Office operations. Demonstrated experience with EPIC Electronic Medical Records (EMR). Proven leadership of large teams within multi-site acute care hospital environments. Comprehensive knowledge of all channels of revenue cycle management. True regional experience managing operations across 4+ healthcare facilities. Preferred Qualifications: 5-10 years of experience in Patient Access or Business Office. Prior experience as a Project Manager. Experience managing offshore or remote teams. PMP Certification or Revenue Cycle Certification. Additional Details: Travel Requirement: Moderate travel within the assigned region. Work Environment: Onsite at any of the regional facilities based on business needs.

We are partnered with a a dynamic, private equity-backed ingredients, flavors, and sauces company with ambitious growth plans to triple in size over the next few years. With a strong product portfolio and a growing customer base, we are seeking a seasoned operations leader to help scale the business while driving operational excellence, efficiency, and profitability. Role Overview This is a unique, hands-on executive role combining VP of Operations and General Manager responsibilities. The ideal candidate will have a strong operational background in the ingredients, flavors, or food production space and a proven track record of turnarounds and scaling businesses. You will be responsible for overseeing the full spectrum of operations - manufacturing, supply chain, quality, logistics, and continuous improvement - while partnering closely with the CEO and private equity investors to execute aggressive growth plans. Key Responsibilities Lead all day-to-day operations across manufacturing, supply chain, procurement, quality, and logistics. Develop and execute strategies to scale the business to $100M+, ensuring operational processes and infrastructure keep pace with growth. Identify and implement operational improvements, including cost optimization, workflow automation, and process standardization. Drive turnaround initiatives for underperforming areas, ensuring sustainable improvements in efficiency, throughput, and profitability. Partner with private equity stakeholders on strategic initiatives, including M&A, capital projects, and operational performance metrics. Build, mentor, and lead high-performing teams, instilling a culture of accountability, continuous improvement, and operational excellence. Oversee regulatory compliance, food safety standards, and quality assurance programs across all manufacturing and supply chain operations. Collaborate with sales, marketing, and R&D teams to ensure operational alignment with business growth objectives. Qualifications & Experience Proven operational leadership in the ingredients, flavors, or food production industries. Hands-on experience in high-growth and/or turnaround environments, preferably in a private equity-backed business. Strong financial acumen, with experience managing budgets, P&L, and operational KPIs. Experience leading multi-site manufacturing or co-manufacturing networks a plus. Exceptional problem-solving, project management, and people leadership skills. Comfortable working in a fast-paced, entrepreneurial environment with multiple competing priorities. Bachelor's degree required; MBA or advanced business degree preferred. Why Join Opportunity to shape the operations of a high-growth, PE-backed company with ambitious expansion plans. Work closely with seasoned leadership and investors to execute strategic initiatives and make a tangible impact. Lead a passionate, high-performing team dedicated to excellence and innovation in the ingredients and flavors industry.

Vice President (VP) of Operations is a senior executive responsible for the entire operational strategy and execution of our five (5) food manufacturing facilities. Oversee all aspects of production to ensure efficiency, profitability, and compliance with strict safety and quality standards. Key Responsibilities • Operational Leadership: Lead and optimize daily operations across multiple production facilities, including manufacturing, supply chain, quality control, logistics, and distribution. • Strategic Planning & Execution: Develop and implement operational strategies that align with the company's long-term growth objectives and profitability targets. • Production Efficiency & Performance: Identify and execute initiatives to improve productivity, reduce waste, manage costs, and ensure timely delivery of products. • Quality Assurance & Compliance: Ensure all products meet company standards, customer expectations, and industry regulations (FDA, USDA, HACCP, etc.). • Team Management: Build, mentor, and manage cross-functional teams; drive a culture of accountability, safety, and continuous improvement. • Financial Oversight: Manage operating budgets, capital expenditures, and resource allocation to maximize ROI and operational efficiency. • Technology & Innovation: Leverage technology and automation to modernize production capabilities and gain competitive advantages. • Sustainability & Risk Management: Oversee initiatives related to environmental sustainability, safety, and risk mitigation across operations. Qualifications • Bachelor's degree in Operations Management, Food Science, Engineering, or a related field (Master's or MBA preferred). • 15+ years of progressive leadership experience in operations within the food manufacturing industry. • Deep understanding of food production processes, supply chain management, and regulatory compliance. • Proven track record of driving operational excellence, cost efficiency, and team performance. • Strong leadership, decision-making, and interpersonal skills. • Experience with ERP systems, lean

Job Title: Sr. Director of Compliance and Privacy We're seeking an experienced Compliance and Privacy Official to drive our organization's corporate compliance and privacy programs. As a strategic advisor to executive leadership, the Board of Directors, and governance committees, you'll foster a culture of ethics, accountability, and transparency. About the Role: Oversee privacy programs, including HIPAA and GDPR compliance Lead cross-functional teams to investigate and resolve privacy incidents Manage the Compliance and Ethics Program, addressing compliance issues and reporting to leadership and the Board Serve as a subject matter expert for government program compliance, including Medicare Part D Develop and lead a high-performing compliance and privacy team Responsibilities: Privacy Program Leadership: Oversee privacy programs and lead incident response efforts Corporate Compliance Oversight: Manage compliance programs and address compliance issues Government Programs Compliance: Serve as a subject matter expert and chair compliance committees Team Leadership: Develop and lead a high-performing team Systemwide Engagement: Promote best practices and coordinate incident response efforts Training & Education: Oversee compliance and ethics training programs Requirements: Master's Degree in Law (must have) 12+ years of experience in healthcare compliance and privacy Proven ability to lead teams and drive organizational change Deep understanding of healthcare compliance, privacy program administration, and data security technologies Excellent analytical and communication skills Preferred Certifications: Licensed Attorney Professional, Academy for Health Care Management (PAHM) Certified Information Privacy Professional (CIPP) What Our Client Offer: Opportunity to lead compliance and privacy initiatives in a dynamic healthcare organization Collaborative and inclusive work environment Professional growth and development opportunities If you're a seasoned compliance and privacy professional looking to make a difference, we'd love to hear from you!

Job Title: Operations Manager About Us: SABIN is a design-forward, rapidly growing company specializing in acoustic and lighting solutions. Our innovative approach and commitment to design excellence drive our fast-paced environment. As demand for our products and services continues to grow, we're seeking a dynamic operational leader to join our team. This role offers solid potential for growth and development. About Your Role at SABIN: The Operations Manager will be responsible for connecting our manufacturing activities with our commercial activities and business needs; ensuring we have the systems in place to produce quality products on time in a safe and professional manner. Our production environment is both reliant on high levels of craft and engineering. We make our products on demand to suit the needs of the architectural projects we supply; we do not build and stock. You will optimize operations to support this business model. Sabin was founded in 2021 and is now in a period of strong growth; many processes and policies are being established for the first time-you will design and implement new processes and policies in collaboration with our talented existing team. Sabin has operational problems typical of a growing company, with the resources to solve them. In this role, you will report primarily to the CEO and secondarily to the Co-Founder. Sabin has operational problems typical of a growing company, with the resources to solve them. In this role, you will report primarily to the CEO and secondarily to the Co-Founder. You will work with the manufacturing, product development, systems and sales teams to join or lead initiatives to improve and refine our operations for improved performance and results. We need an energetic operational leader to join our effort in continuing to build this great company. What You'll Do: Learn and know our business: Learn the ins-and-outs of our business demands and dynamics of our B2B commercial transactions. ERP Implementation: Contribute to the continued implementation of our ERP and MRP systems for higher efficiency, reporting, and process management. Production Management: Partner with our manufacturing team to plan our production, scheduling work in prudent ways that best use our factory and team to ship projects out on time. Material & Purchasing Planning: Partner with our systems team to design more automated processes to ensure that we have the materials needed to build our jobs. Manage the competing pressures of minimizing our lead-times while minimizing our inventory. Industrial Engineering: Analyze and improve our flow of data, labor and materials, Partner with our engineering, systems and manufacturing teams to implement changes for improved results. Industrial Engineering: Analyze and improve our flow of data, labor and materials, Partner with our engineering, systems and manufacturing teams to implement changes for improved results. Desired Qualifications: Educational Background:A bachelor's degree in engineering, business, or science preferred, other fields are considered. Manufacturing experience: Direct experience in a manufacturing environment is a core requirement for this role. Organization & Conscientiousness: Naturally organized, with the ability to be assertive about the needs of the business, while being humane and warm when advocating for the business needs. Initiative & Collaboration: Be comfortable with SABIN's proactive approach, where we take the lead and actively move projects forward, ensuring their success. Desired Characteristics: Organized critical thinker: Methodical and analytical thinking are essential for this role. Your natural mindset must be rational, fact-finding and process oriented. You have the natural reflex to organize and bring order, balanced with a belief in the necessity of nimbleness. Flexible: Willing to try out differing and opposing ideas, a plainspoken natural mediator and listener. The essence of this role is coordinating and connecting different domains. This requires moderation, deliberation, and adaptability. Problems Solver: Comfortable with problems, understanding and defining them, and bringing them all to light. Problems are not something to ignore or shy away from but embrace and comprehend fully for solutioning. Learner: Curious, striving. You know you don't know everything and are always learning, you believe in continuous improvement, growth, and forward-facing transformations. You expect the same from team-mates, at a rate that works for the business goals and team. Multi-disciplinary Tendencies: We seek candidates that show a track record of versatility. This role spans different types of work, having a natural interest and experience in a variety of disciplines gives your viewpoint more credibility as a collaborator. Comfort with complexity: A mind that enjoys games and puzzles-for project management, untangling logistics puzzles and balancing multi-domain interactions to serve our customer best. Imaginative: This is a problem-solving role, the ability to imagine completely new solutions, new ways of working and creatively solve problems is imperative. Positive and Proactive: Leadership by example, this role requires a hands-on individual. Someone who is proactive, takes initiative, and inspires the same in team-mates. Team sports experience and experience in losing / hardship is a strong plus. Our Commitment to You: We offer competitive pay and benefits, and the space to do great work. SABIN places the highest priority on cultivating an engaging, rewarding and collaborative workplace. We are building an inclusive and creative environment---this opportunity for creative and professional growth is vital to us. We have high expectations for ourselves and each other, we work diligently and kindly and listen to one another. Why Join Us? This is a unique opportunity to join a growing, vibrant company at the forefront of design in the acoustic and lighting industry. You will have the chance to take ownership of your work and the trust to do so. Your ability to adapt, learn, and grow with us will be key to your success and ours. To learn more about SABIN and our products, please visit SABIN.DESIGN

VEYER operates 59 warehouses across the US and Canada, covering over 8 million square feet. This includes 33 distribution centers, 12 cross docks, and 4 deconsolidation centers. We deliver over 100 million cartons annually with a 98.86% fill rate, while maintaining an impressively low shrinkage rate of less than 0.05%. Our guiding principle is trust through radical transparency and allows us to deliver over $5 billion worth of products and services annually for our customers. We understand the importance of reliable and speedy delivery. Our customers rely on us to keep our promises as they experience the peace of mind that comes with our industry-leading distribution and fulfillment services. Our Operations Managers drive business and growth within VEYER's expanding supply chain. Operations Managers will lead either a functional operation or an operational shift within VEYER's fulfillment centers. This may encompass: Inbound, Outbound, Inventory, ICQA, etc. We expect our Operations Managers to inspire, lead, and develop their teams of associates. We seek individuals who are creative problem solvers, people engagement leaders, and data-driven decision makers. Primary Responsibilities: Plan and manage the efficient receipt, storage, order fulfillment and loading of inventory and/or transportation, through vigilant focus on KPI's, quality and service goals; utilizing forecasting methodologies and tools. Plan and manage multi-departmental P&L's, with accountability for cost containment and efficiency. Implement process improvement and use methodology (Six Sigma, 5S, Lean, TQM, Kaizen) to lead continuous improvement within the operations of the warehouse. Recruit, hire, train and develop associates; ensure coverage planning for staffing requirements and resource allocations. Provide leadership and motivation for 20-30 direct report associates Create an open communication style that fosters a collaborative work environment. Conduct performance reviews, have ongoing performance discussions, and make recommendations on reviews. Monitor, observe and record productivity, quality and utilization for assigned area. Administer training, qualification, safety programs and ensure regulatory compliance. Drive policies and procedures in assigned area. Ensure that the physical condition of the work areas are conducive to a healthy and safe working environment. Targeted Experience: Bachelor's degree in Operations, Supply Chain, Business Management, Engineering or equivalent experience in a related field 3+ years in a production, logistics, transportation or distribution facility. eCommerce fulfillment and DTC (direct-to-consumer) experience is highly-preferred 2+ years of experience in a supervisory or management role Working knowledge of supply chain systems: Warehouse Management Systems (WMS), Transportation Management Systems (TMS), Order Management Systems (OMS), Inventory Control Excellent organization, planning skills, and strong attention to detail Proven track record of taking ownership, driving results, and managing change Ability to make data driven decisions based on ownership of functional areas Working knowledge of MS Office (Microsoft) Available to work on weekends, holidays, and overtime as needed Must be able to stand for most of the day Ability to lift up to 50lbs. About The ODP Corporation/VEYER Logistics The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, a B2B digital procurement solution, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; Veyer, LLC; The ODP Corporation empowers every business, professional, and consumer to achieve more every day. Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned. Equal Employment Opportunity The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

Role Title: Senior Director, Digital Transformation Employment Type: Full-Time, Direct Hire About the Role We are seeking a strategic and results-driven Senior Director of Digital Transformation to lead our client's enterprise-wide IT and digital initiatives during a period of rapid growth. This role partners closely with the Global CIO and senior leadership to drive transformation, optimize business processes, and deliver measurable value through technology. You will oversee the planning, execution, and governance of complex digital programs, ensuring alignment with business goals and fostering cross-functional collaboration. Key Responsibilities: Lead the planning and execution of IT and digital transformation programs aligned with strategic business objectives. Define and manage governance frameworks, demand intake, prioritization, and resource allocation for IT initiatives. Serve as a strategic advisor to the CIO, translating business needs into scalable technology solutions. Oversee a portfolio of IT projects, balancing strategic priorities with operational execution. Collaborate with cross-functional teams to develop IT roadmaps and ensure high-quality decision-making using architecture and platform thinking. Drive large-scale business and IT initiatives focused on process improvement and capability building across front and back-office systems. Implement Agile and SAFe methodologies to improve delivery speed, effectiveness, and value realization. Champion a shift toward product-centric IT teams and continuous value delivery. Act as a liaison between IT and business leadership, providing regular updates on program performance, risks, and strategic alignment. Identify and mitigate risks across programs, ensuring successful execution and timely escalation of issues. Qualifications: 10+ years of experience in IT or technology, with a strong background in program and project delivery (ERP, business process, data, and applications). 5+ years in IT or transformation leadership roles, influencing strategy and driving organizational change. Experience in digital IT consulting or managing enterprise-wide transformations focused on core business processes. Proven success delivering high-impact transformation initiatives within large organizations. Hands-on experience with platforms such as SAP, Oracle, Salesforce, and other leading enterprise applications. Deep understanding of Agile and SAFe methodologies, with a track record of guiding organizations through product-focused delivery transitions. Proficiency in tools like JIRA, Azure DevOps, Confluence, Monday.com, and Microsoft Project. Bachelor's degree in Business, IT, or a related field; MBA or equivalent experience preferred. Certifications such as PMI or PRINCE2 are a plus. Preferred Qualifications: Experience with ERP platforms (SAP, Oracle), Salesforce, and other enterprise application suites. Strong business acumen and ability to translate operational needs into technology capabilities. Excellent communication and stakeholder management skills across all organizational levels.

Hybrid work model requiring Tuesday and Wednesday in office located in in the Streeterville/Magnificent Mile area of downtown Chicago, IL. In collaboration with the American Osteopathic Association's Certifying Board Services (CBS) Leadership Team, the new Manager, Certification Operations and Projects is responsible for managing the day-to-day operations and activities of AOA member boards and their respective certification products, services and experiences. This role involves evaluating, codifying, and improving the candidate and diplomate experiences. Additionally, the Manager will facilitate and collaborate with the CBS Leadership Team on select strategic projects, and in specific instances, lead the deployment and optimization of enduring programs under CBS purview. ESSENTIAL FUNCTIONS In collaboration with CBS Leadership, the Manager, CBS Operations and Projects will: Operations Management: Manage and streamline daily operations of all CBS activities. Develop, implement, and periodically evaluate all CBS operational policies and procedures to continuously support and enhance efficiency and effectiveness. Develop, deploy, and periodically evaluate proactive and pre-emptive mitigation strategies to protect operations and maintain and optimize the candidate/diplomate experience. Ensure compliance with 3rd-party certification accreditation standards (e.g., National Commission for Certifying Agencies (NCCA), ISO/IEC: 17024, etc.), certification/credentialing industry best practices, and regulatory requirements, when applicable and appropriate. Program Management: Oversee the planning, implementation, and administration of CBS and relevant board certification programs' policies and procedures, such as longitudinal assessment (LA): Serve as the primary program manager for the AOA's LA program, including managing vendor communications and deliverables, coordinating staff and volunteer SME activities, monitoring and managing LA development activities from conceptualization through to administration and evaluation, and assists, as needed, with diplomate troubleshooting, platform issues and resolutions, and data retrieval, analysis, storage, and technical reporting. Ensure all CBS projects and programs are delivered on time, within scope, within budget, and in accordance with any/all delineated key performance indicators, as applicable and appropriate. Monitor and evaluate the effectiveness, efficiency, and quality of all CBS projects, programs, and activities on an ongoing basis. Candidate/Diplomate/Stakeholder Experience: Consider, design, and propose scalable and sustainable solutions to any operational issues, gaps, limitations, or concerns that can enhance the candidate/diplomate/stakeholder experience. Foster and facilitate strong relationships with external vendors and stakeholder organizations as required. Quality Management: Develop, implement, and periodically evaluate CBS quality measures to ensure the integrity, validity, and reliability of all certification processes. Conduct regular audits and assessments to identify areas for improvement. Lead continuous improvement initiatives to enhance program quality and candidate, diplomate, and stakeholder satisfaction. Teamwork: Provide training and development opportunities for CBS team members in quality, program, and project management. Foster a collaborative and positive work environment. Data Management, Analytics, and Reporting: Prepare and present regular reports on operational performance and key metrics. Utilize data insights to inform strategic decision-making. MINIMUM QUALIFICATIONS OR EXPERIENCE: Education: A bachelor's degree in Health Care Administration, Business Administration, or a related field, or ability to demonstrate equivalent related experience is required. Experience: Minimum of 3 - 5 years of experience in operations management, preferably in health care, certification, professional member associations, or physician board certification settings. SPECIAL SKILLS/EQUIPMENT The ideal candidate demonstrates: Strong organizational and critical thinking skills Excellent communication and people skills Proficiency in data analytics/visualization and project management software software such as MS Power BI, Tableau, MS Project, Monday.com Ability to work independently and as part of a team Knowledge/familiarity of professional member associations (particularly those in health care, and/or physician board certifications) 3rd-party certification accreditation standards is a plus. PHYSICAL, MENTAL DEMANDS/WORKING ENVIRONMENT PHYSICAL Physical demands include the ability to remain in a stationary position, the ability to operate office equipment and the ability to move supplies and equipment up to 25 pounds. MENTAL Work is performed in a dynamic environment. Incumbent is expected to be able to quickly adapt to stressful situations, exercise good judgement, communicate effectively orally and in writing, and interact appropriately with internal and external stakeholders. ENVIRONMENT Work is performed in an office environment or other approved location. This is an exempt full-time position. Hybrid work model requiring Tuesday and Wednesday in office located in downtown Chicago, IL Salary Range: $73,000.00 - $78,000.00 Annually We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. American Osteopathic Association is unable to sponsor work visas at this time.