About the role
We are seeking a strategic and hands-on Director, Technical Operations to manage Quality, Compliance, Technical Documentation, and Fleet Management and lead the lifecycle excellence of our products. This leader will ensure that our technology is built to the highest standards, remains compliant with global regulations, and operates at peak performance once deployed in the field. You will bridge the gap between engineering, manufacturing, and field operations, ensuring that technical knowledge is captured, compliance is ironclad, and our growing fleet is managed with data-driven precision.
About the work
Quality & Compliance Strategy
Quality Management System (QMS): Design, implement, and maintain a robust Quality Management System (e.g., ISO 9001) that scales with the company.
Regulatory Oversight: Ensure all products and operations meet federal, state, and local regulations while also complying with ISO standards.
Audit Management: Lead internal and external audits to ensure continuous adherence to safety and quality protocols.
Partner Quality: Drive Partner Level Quality to ensure upstream conformance throughout the product supply chain.
Technical Documentation & Knowledge Management
Change Management: Oversee Engineering Changes (ECO/MCO) across hardware components and firmware updates within the product set.
Product Definition: Develop and version technical documentation tied to product definition within the business's PLM (Product Lifecycle Management) system.
Fleet Operations & Management
Process: Develop, Implement, and Measure all operational processes as it relates to fleet assets both internally within Agility facilities and externally, at customer sites.
Lifecycle Management: Manage the end-to-end lifecycle of robotic units from demand signal to allocation and then deployment of the asset.
Asset Tracking: Manage the Robot Fleet from a Fixed Asset perspective ensuring physical traceability of assets.
Leadership & Cross-Functional Collaboration
Feedback Loops: Establish "field-to-engineering" feedback loops to ensure quality issues in the fleet are addressed in future product iterations.
Team Leadership: Build and mentor a multidisciplinary team of quality engineers, technical writers, and fleet analysts/coordinators.
Budgeting: Manage the departmental budget for Quality, Compliance and Fleet Operations.
About you
Education: Bachelor's degree in Engineering, Operations, or a related technical field (Master's preferred).
Experience: 10+ years in technical leadership roles, with a proven track record in Compliance, Quality Engineering, and Fleet Management.
Technical Expertise: Deep understanding of QMS frameworks (ISO, Six Sigma, Lean) and fleet management software (Telematics, ERP).
Communication: Exceptional ability to translate complex technical concepts into clear documentation for diverse audiences.
Analytical Skills: Strong data-driven decision-making skills to manage fleet metrics and cost-of-quality analyses.
$122k-170k yearly est. 6d ago
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Regional Operations Manager - Western Coast Region (Pupil Transportation)
Buckled In
Operations director job in Portland, OR
Starting Salary $70,000-75,000 Per Year What's in it for you:
Health insurance
PTO (120 hours accrued per year starting)
13 Paid company-wide Holidays
401k plan
An annual $250 stipend to support any home office needs
Competitive salary, commensurate with experience
Work in an inclusive, caring and values driven environment
Make a critical difference for children, families and educators
Weekly Hours: 40-55 Hours/Week
General Shift Hours: 10:00am - 6:30pm PST, with some flexibility necessary to meet district and team needs
We are seeking a Regional Operations Manager - Western Region who will join a high-growth small business and play a critical role in helping us to ensure exceptional daily service for hundreds of children and dozens of school districts, as well as a fulfilling and sustainable employment experience for around a hundred drivers and a team of 5-8 supporting staff.
To achieve these objectives, we are seeking a core values-aligned, goal-driven, and enthusiastic operations manager who is comfortable in a remote small business environment. This person should be a proven manager and team leader, have a high standard of excellence, strong analytical thinking, exceptional written and verbal communication skills, and a deep connection to our mission of providing access to opportunity for all students.
This position reports to the Director of Operations, and you will collaborate regularly with your regional team, other managers, and the operations team as a whole. This position does have direct reports.
Who you are:
Inspired by our mission and values
Able to exhibit our company competencies at the manager level (review by clicking here)
Comfortable with ambiguity and an ever-changing environment
Comfortable with navigating multiple online platforms
Results driven, with a desire to meet and exceed metrics
Calm but urgent problem-solver; sees solutions where others see problems
Strong attention to detail and impeccable follow through
Highly resourceful and takes initiative; calmly but urgently finds ways over, around, and through obstacles in order to achieve quantitative goals
Energetic, enthusiastic, connector who forms relationships and earns genuine trust quickly, even when working with a diverse, distributed team and customers
Strong attention to detail and impeccable follow-through; proactively identifies and addresses problems and opportunities by using data in well-structured ways
Demonstrates a strong sense of responsibility for compliance, safety, and regulatory adherence in daily operations
Comfortable identifying, documenting, and escalating compliance risks quickly and clearly
Travel required annually at a minimum, may be more to train new staff members or attend meetings with key district partners
What you'll do:
Onboard, train, and manage a team of 5-8+ Specialists and Coordinators
Assist the specialists in routing new student requests in your region, or making changes to existing requests
Own senior-level relationships with district and state agency partners in the region, serving as the primary escalation point and trusted operational partner. Proactively communicate challenges, manage expectations, and protect long-term relationships while maintaining service standards.
Oversee day-to-day relationships with district and state agency partners to ensure we are providing excellent customer service and meeting our goals, including minimal possible time to start new requests, on-time arrivals, etc
Ensure regional compliance with state, district, and company transportation requirements, proactively identifying risks and partnering with leadership to resolve issues before they escalate
Track, analyze, and use operational data to continuously improve customer service and driver experience
You will be accountable for key regional performance metrics, including fulfillment rates, on-time performance, staffing stability, responsiveness, and customer satisfaction.
This role requires comfort making decisions with incomplete information while remaining accountable for outcomes.
Work with guidance from Director of Operations to maximize driver satisfaction, utilization, and retention
Serve as a member of Operations Leadership Team, including contributing to department-wide strategic plans and decision-making
Required Qualifications
At least 2-4 years of relevant management experience
Proficiency with online platforms, data tracking, and remote team tools.
Demonstrated ability to provide feedback and coaching across levels.
Have a working computer with a camera and microphone
Have a reliable internet connection
Exhibits all competencies up to Manager (Application) level on Core Competencies
Preferred qualifications:
Bachelors's Degree in a relevant field
Strong knowledge of pupil transportation industry processes and regulations
High level routing and dispatching experience
Experience in customer service or account management
2+ year of full-time remote work experience (remote experience related to COVID or hybrid do not meet this criteria )
Start date: Negotiable within 2 weeks of offer
About Us:
At BuckledIn, we eliminate transportation as a barrier to children's success. We do this by mobilizing outstanding adults who want to have a positive impact on children. Our drivers transport many school-age students experiencing homelessness, living in foster care, living with mental or emotional special needs, or other circumstances that make traditional yellow school buses a poor transportation option. That's where we come in.
We match each student with a part-time driver who takes that student to and from school every day. Many of our drivers are current or former teachers, nurses, nannies, babysitters, personal caregivers, nursing home aides, social workers, parents, and grandparents who are eager to be a positive influence in their student's lives.
Our values:
Excellence Everywhere - We don't settle-we set the standard. From safety to service, we exceed expectations to protect and support students at every turn.
Driven to Learn - Curious, open-minded, and always improving. We embrace feedback, seek new ideas, and grow so we can serve better every day.
Trust is Everything - We earn trust through consistency, respect, and follow-through. Our words and actions align, every time.
$70k-75k yearly 6d ago
District Manager - Food Cart & Hospitality Operations
The Heist Food Cart Pod
Operations director job in Portland, OR
Reports to: Ownership
About Us
We operate a successful, high-traffic food cart pod and hospitality venue in Portland with strong brand recognition, loyal tenants, and an engaged customer base. We are currently a single location and are expanding to a second location in Q1 2026.
We're looking for a District Manager to take true ownership of operations - someone who treats the business like it's their own and wants to help build something that scales.
The Role
This is a hands-on, high-accountability leadership role for a proven operator who gets an exceptional amount done through organization, delegation, and follow-through.
You will be responsible for the day-to-day success of the business, leading staff, managing food cart tenants, overseeing facilities, hosting events, and maintaining high standards - while also preparing the operation to scale across multiple locations.
This role will initially oversee our flagship location and expand to full district responsibility as our second location opens in early 2026.
Who You Are
You are:
A high-output operator - execution-focused, reliable, and decisive
Extremely organized with strong systems and follow-through
Comfortable being the emergency contact and stepping in when needed
Personable and professional, with the ability to have direct, difficult conversations
Thick-skinned, calm under pressure, and solutions-oriented
Known for high integrity and excellent references
Proven in prior roles as a trusted leader in hospitality or multi-unit operations
You don't wait to be told what to do - you see problems, fix them, and move the business forward.
Key Responsibilities
Operations & Facilities
Own daily operations of the food cart pod and shared spaces
Ensure cleanliness, safety, maintenance, and vendor performance
Anticipate issues and resolve them proactively
Manage scheduling, coverage, and emergency situations
People & Leadership
Hire, train, and lead on-site staff
Set expectations and hold teams accountable
Foster a positive, professional, high-standards culture
Serve as the primary point of contact for food cart tenants
Tenant & Community Management
Build strong, respectful relationships with food cart operators
Enforce rules, agreements, and standards consistently
Balance tenant success with the needs of the overall business
Events & Programming
Plan, execute, and maintain recurring events and initiatives
Oversee special events and community programming
Ensure events align with brand, experience, and financial goals
Financial & Performance Management
Support budgeting, forecasting, and profitability goals
Track performance metrics and identify improvement opportunities
Help prepare systems and teams for multi-location expansion
Experience & Qualifications
3+ years of senior management experience in hospitality, food & beverage, or multi-unit operations
Demonstrated success leading teams and managing complex environments
Experience with events, programming, or community-focused venues preferred
Strong organizational, communication, and delegation skills
A documented track record of reliability, integrity, and execution
Compensation & Benefits
Highly competitive compensation, commensurate with experience
Performance-based bonus structure
Opportunity for profit-sharing and/or equity participation for the right long-term fit
Paid vacation and time off
Supportive ownership and real autonomy in the role
Why This Role Is Different
This is not a placeholder management role. It's an opportunity to step into real ownership-level responsibility, help scale a growing hospitality brand, and participate in the upside as the business expands.
If you're a builder, a leader, and a high-integrity operator who wants to grow with a company - we want to hear from you.
If you'd like next, I can:
Tighten this into a short-form Indeed version
Create a recruiter screening checklist that filters out weak candidates
Draft a profit-sharing explanation for later-stage candidates
Build an interview scorecard aligned to this role
Just tell me what you want to tackle next.
$64k-85k yearly est. 4d ago
Regional Manager - Sales, Service & Warehouse Operations
Carbon Activated Corp
Operations director job in Vancouver, WA
Job Title: Regional Manager - Sales, Service & Warehouse Operations
Department: Operations & Sales
Carbon Activated Corporation is a global leader in activated carbon solutions for air, water, and industrial applications. With manufacturing and distribution centers around the world, we pride ourselves on technical excellence, customer satisfaction, and industry-leading service.
Position Overview
We are seeking a highly motivated and hands-on Regional Manager to launch and operate our new sub-leased warehouse and service center in the Portland, Oregon area. This is a hybrid role that combines warehouse and service operations with sales development. You will be responsible for managing inventory, leading physical service work (including filter change-outs), and growing our regional customer base.
This is not a desk job; the right candidate will be comfortable getting dirty, lifting heavy loads, and operating equipment like forklifts. At the same time, you'll also be our boots on the ground for regional sales, client management, and local partnerships.
Key Responsibilities
Warehouse & Facility Operations
Oversee day-to-day operations of the sub-leased warehouse facility
Receive, store, and manage inventory of activated carbon and equipment
Operate forklifts and manage bulk and bagged carbon movement
Maintain safety, cleanliness, and regulatory compliance on-site
Coordinate incoming/outgoing shipments and delivery logistics
Service & Field Work
Perform carbon change-outs at customer sites, including:
Emptying/reloading pressure vessels and carbon beds
Handling dirty and physically demanding materials
Using PPE, confined space entry equipment, and fall protection as needed
Train and supervise part-time or contract labor as needed
Sales & Customer Support
Serve as local account manager for clients in the Pacific Northwest
Identify and develop new business opportunities across industrial, water, and air applications
Emphasis on prospecting for new customers through site visits, door-to-door, and outside prospecting
Prepare quotes, coordinate orders, and support client projects from start to finish
Represent Carbon Activated Corporation professionally at all times
Qualifications
Minimum 3 years of relevant work experience in one or more of the following:
Activated carbon
Water or air treatment
Industrial service work
Field operations
Experience operating forklifts and handling heavy materials
Strong mechanical aptitude and willingness to work in dirty, physical environments
Self-starter comfortable managing both sales and operational responsibilities
Excellent communication skills and client-facing demeanor
Valid driver's license and ability to travel regionally as needed
Preferred Qualifications
Prior experience in activated carbon change-outs or system installation
Familiarity with environmental regulations (OSHA, confined space, etc.)
Basic understanding of filtration systems and technical sales
Spanish language skills are a plus
Benefits (Standard)
Health, Dental, and Vision Insurance
401(k) with company match
Paid Time Off and Holidays
Training and advancement opportunities
Company vehicle or mileage reimbursement for service calls
$5000 to $6000 per month salary based on experience, negotiable
$5k-6k monthly 1d ago
Senior Supervisor Manufacturing Operations
Analog Devices 4.6
Operations director job in Beaverton, OR
Analog Devices, Inc. (NASDAQ: ADI ) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, and software technologies into solutions that help drive advancements in digitized factories, mobility, and digital healthcare, combat climate change, and reliably connect humans and the world. With revenue of more than $9 billion in FY24 and approximately 24,000 people globally, ADI ensures today's innovators stay Ahead of What's Possible™. Learn more at ************** and on LinkedIn and Twitter (X).
Analog Devices' has an immediate opening for a Day shift Back-half supervisor in our Beaverton, OR facility. Experience with Wafer Fab is a plus but not required. The position reports to the Manufacturing Operations Manager.Responsibilities and Duties include but are not limited to:
Supervise and motivate a team of operators and leads in a high volume, semiconductor manufacturing environment, to meet daily, weekly and quarterly production goals.
Establish a safe and healthy work environment by maintaining and enforcing organization standards, adhering to legal requirements and regulations.
Ensure high quality output by managing team attendance, optimizing workload allocation, enforcing procedure and specifications, as well as issue identification and resolution.
Consistently demonstrate proactive communication with co-supervisors, direct reports, support groups and management to establish clear direction and alignment on priorities and metrics.
Work with your direct reports to develop and improve individual and team performance through coaching, appraising job results, counseling and course correcting employees.
Participate in and model, continuous improvement activities, using Lean Manufacturing principles that are aligned with the actions of the other shifts.
Maintain professional and technical knowledge by attending required training, educational workshops and reviewing professional publications (both on and off shift).
Responsible for corrective actions to address problems associated with processing oroperating machines or equipment and conduct formal employee performance evaluations.
Supervisors may be expected to participate in Emergency Response Team (ERT) activities; and will be expected to manage appropriate responses to workplace safety incidents.
Minimum Qualifications:
Minimum of 3 years supervisor experience in a high- volume manufacturing environment required.
AS or BS degree and/or equivalent experience supervising in a manufacturing environment. BS degree and study in Industrial Engineering, Business Administration or other technical fields is preferred.
Proven expertise managing a team of 15-30 direct reports in a manufacturing environment. Semiconductor manufacturing experience preferred.
Must possess excellent communication skills (written and verbal) as you will be working in a team environment that is very data driven.
Must be able to demonstrate a solid understanding of building a team and providing training and leadership to promote a team-oriented working environment.
Advanced computer skills are required including familiarity with windows-based programs such as Microsoft productivity tools (e.g., Excel, Word).
Shift: Thursday, Friday and Saturday and every other Wednesday6:00am - 6:00pm (work schedule)
For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position - except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) - may have to go through an export licensing review process.
Analog Devices is an equal opportunity employer. We foster a culture where everyone has an opportunity to succeed regardless of their race, color, religion, age, ancestry, national origin, social or ethnic origin, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, parental status, disability, medical condition, genetic information, military or veteran status, union membership, and political affiliation, or any other legally protected group.
EEO is the Law: Notice of Applicant Rights Under the Law.
Job Req Type: ExperiencedRequired Travel: NoShift Type: COP (Continuous Opns.) The expected wage range for a new hire into this position is $83,200 to $114,400.
Actual wage offered may vary depending on work location, experience, education, training, external market data, internal pay equity, or other bona fide factors.
This position qualifies for a discretionary performance-based bonus which is based on personal and company factors.
This position includes medical, vision and dental coverage, 401k, paid vacation, holidays, and sick time, and other benefits.
$83.2k-114.4k yearly Auto-Apply 44d ago
Project Manager 5 - Order Fulfillment Operations
Lam Research 4.6
Operations director job in Tualatin, OR
Identify quote accuracy challenges, root causes, and drive accountability and change in process Develop and sustain strong partnerships with upstream stakeholders to ensure customer order readiness. Develop, monitor, and report on customer quote metrics, root cause, risks/ mitigation strategies, containment, and long-term solutions.
Facilitate communication and collaboration across organizations, resolving conflicts and removing obstacles to progress.
Bachelor's degree in Supply Chain, Operations Management, Business, Engineering, or related field with 12+ years of experience; or Master's degree with 8+ years' experience; or equivalent experience.
Experience leading cross functional and cross-cultural teams of multiple stakeholders to achieve program goals.
Demonstrate strong communication, change management, and stakeholder management skills.
Adaptable, analytical, and proactive in addressing challenges in a fast-paced environment.
Thrive when empowering teams and driving organizational transformation.
This role will not have any direct reports, but you will be expected to collaborate with many internal stakeholders to improve processes across all groups.
Certified PMP, PgMP, or hold an equivalent advanced project management credential.
Knowledge of semi-conductor industry, or similar high tech manufacturing industry Experience in leading indirect teams with diverse backgrounds, experiences and personality types Able to identify opportunities for value-creating/positive change, can craft a vision and architect a change strategy in collaboration with multiple stakeholders.
Proven ability to set and manage accountabilities and expectations at all levels, acts quickly to resolve conflicts.
$85k-103k yearly est. 3d ago
Director of Salesforce Engineering, Customer Experience and Platform Operations
Zoominfo Technologies 4.7
Operations director job in Vancouver, WA
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast.
With rapid growth and an expanding customer base, our internal systems need to be just as scalable and agile as the product we deliver.
Salesforce sits at the core of our GTM and customer lifecycle strategy. We're looking for a Director of Software Engineering to lead the strategy, development, and scaling of the systems that power our Customer Support and Customer Success teams. You'll own the engineering roadmap for Salesforce Service Cloud and Gainsight, ensuring our teams have the tools and insights they need to deliver exceptional outcomes for every customer.
As additional responsibility, the role will also focus on Salesforce Platform Operations, you'll lead the team responsible for building and optimizing the Salesforce ecosystem, ensuring it's tightly integrated with the rest of our tech stack, secure, and future-ready.
What You'll Do: Lead Salesforce Engineering & Platform Operations
Own the end-to-end architecture and development of platforms that power our post-sale experience, including Salesforce Service Cloud and Gainsight.
Drive improvements in case management, ticket routing, escalation processes, customer onboarding, and proactive health monitoring.
Build scalable, secure integrations between Salesforce, Gainsight, and the broader SaaS ecosystem using APIs and integration tools.
Build and lead a high-performing team of engineers and admins focused on Salesforce development, integration, and operations.
Own the Platform Operations to enable architecture and technical roadmap across Sales Cloud, Service Cloud, CPQ, Experience Cloud, and other Salesforce products.
Ensure our Salesforce platform is scalable, performant, and aligned to business goals across sales, marketing, support, and operations
Lead a team of engineers and administrators focused on support and success technology.
Implement engineering best practices including code quality standards, agile planning, and DevOps/CI-CD workflows. Champion and manage DevOps for Salesforce using Copado, including version control, automated testing, release management, and environment strategy.
Foster a high-performance, inclusive team culture centered on collaboration, innovation, and continuous learning.
Oversee the integration of Salesforce with internal systems and external platforms via Boomi (or equivalent middleware/iPaaS), ensuring smooth data flows and reliable business processes.
Strategic Partnership & Execution
Work cross-functionally with RevOps, Post Sales Business teams, Finance, Product, and IT leaders to understand requirements and translate them into scalable technical solutions.
Collaborate with the data team to enable reporting, analytics, and data governance across Salesforce and connected systems.
Guide the platform's growth through streamlining platform operations and release management for the organization.
Drive Engineering Culture
Foster a collaborative, high-ownership team culture grounded in continuous improvement, innovation, and learning.
Mentor and coach team members on Salesforce best practices, architecture, and leadership development.
Identify and address gaps in skills, process, or tooling to accelerate team impact.
What You Bring:
10+ years of experience in software engineering, with 5+ years of hands-on leadership in Salesforce platform development and operations.
Deep understanding of Salesforce architecture and custom development (Apex, LWC, SOQL, Flows).
Proven experience implementing and managing Copado or other Salesforce DevOps tools for version control, CI/CD, and release pipelines.
Strong experience with Boomi or similar integration platforms (Mulesoft, Workato, etc.), including integration design, monitoring, and error handling.
Track record of leading Salesforce implementations and supporting GTM functions in a fast-paced SaaS environment.
Solid grasp of data architecture, governance, and compliance (GDPR, SOX, etc.).
Strong communication and stakeholder management skills; ability to align technical solutions with strategic business objectives.
Salesforce certifications (e.g., Application Architect, System Architect, Platform Developer II) strongly preferred.
Nice to Have:
Salesforce certifications (e.g., Service Cloud Consultant, Experience cloud consultant ).
Familiarity with customer success KPIs such as NPS, churn risk, adoption metrics, and expansion forecasting.
Experience supporting knowledge bases, self-service portals, in-app chat, or AI-powered support tooling.
Background in post-merger org consolidation or multi-cloud Salesforce environments.
Understanding of product-led growth strategies and usage-based billing models.
#LI-VC1
#LI-Hybrid
Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive.
In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.
Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$191,730-$301,290 USD
About us:
ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.
ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information.
ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.
ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.
For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.
$191.7k-301.3k yearly Auto-Apply 7d ago
Vice President of Field Operations
United Seating & Mobility
Operations director job in Tualatin, OR
At Numotion, we're on a mission to improve the lives of people with disabilities. As North America's largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health, independence, and everyday participation. We're committed to a workforce of diverse backgrounds and experiences and to an inclusive environment shaped by open dialogue, attentive listening, and tangible, ongoing action.
SUMMARY OF RESPONSIBILITY:
The Vice President of Field Operations is part of a cross-functional (Sales, Ops, Service) leadership team, responsible for the customer satisfaction, top-line growth, and profit of ~ ¼ of the field organization. She/he will direct the business strategy, organizational imperatives, and the achievement of all customer, employee, operational, innovation, and financial goals in specified territory. They will lead all operations employees in the territory and will leverage Numotion support staff from the cross-functional matrix. This leadership role is critical to Numotion being the leading service provider to our customers. This position will lead field operations for the states of Washington, Oregon, and California.
Pay Range: $165,000 - $200,000 base salary + bonuses.
It is not typical for an individual to be hired at or near the top of the pay range. Compensation decisions depend on skills, qualifications, experience, and location.
Essential Functions:
* Lead and develop the service team in her/his territory, creating the goals and standards for customer service, quality productivity, and timelines of branch service departments, and then achieving/surpassing the targets for each.
* Responsible for overall vision, functional strategy, resource allocation and execution to ensure delivery of overall service business benefit.
* Analyze activities, costs, operations, and forecast data to determine territory progress toward stated goals and objectives and implement change where necessary to achieve said goals; review and approve accounting analysis for budgetary planning and implementation.
* Enables engagement with and adherence to company & function policies, directing and coordinating all branch department activities to develop and implement long range goals and objectives that meet annual business and profitability growth objectives.
* Leads and implements Numotion operational best practices, driving universal operational processes within the territory.
* Maintaining up-to-date understanding of industry trends and technical developments that effect regional growth and funding of complex rehab products and services.
* Engages and partners closely with cross functional business units, providing open communication and ensuring processes align to shared goals.
* Leads and cultivates a culture of Numotion Values, Leadership Principles, and business imperatives.
* Accountable for developing and sustaining a culture of customer service excellence to include measurements and continuous improvement.
* Develop and execute on change initiatives as required to improve efficiencies and execute on business commitments.
* Provides business unit leadership and direction on all corporate compliance matters.
* Perform other job-related duties and responsibilities as may be assigned from time to time.
QUALIFICATIONS, SKILLS AND EXPERIENCE:
Required
* Bachelors' degree in related field or equivalent combination of experience and education.
* Minimum of seven years operational management experience.
* Minimum of five years experience within a healthcare area with responsibility for:
* Functional and strategic aspects of multi-location operations
* Management and development for a staff of 25+ members
* Leadership and organizational development
Preferred
* Results oriented - has driven consistent results over time by leading and working with multiple levels and areas of an organization
* Forward thinking - identifies current trends and uses to develop macro-level strategies and efforts to address
* Personable - communicates inspirationally across large, distributed teams and demonstrated ability to develop leaders across multiple different functions and business imperatives within the organization
* Collaborative - demonstrated ability to work with multiple layers of an organization and disparate teams to get aligned around the execution of shared goals
* Prior experience working in durable medical equipment industry
* Demonstrated ability to thrive in a matrixed environment, working with cross functional team members to achieve shared goals
* Strong background and experience in operational processes
* Proven ability to act as a change agent and change embracer within a rapidly changing environment
* Previous experience with healthcare accreditation process and business requirements
* Ability to develop and execute multiple priorities and approaches to meet objectives
* Demonstration of exceptional interpersonal and problem-solving skills both internally and externally with customers
* Superior communication skills, both written and verbal, to effectively address all levels within the organization
* Knowledge of MS Word, Excel, PowerPoint and Outlook
Mental and physical requirements:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Must be highly mobile, able to access all areas of the premises;
* Ability to concentrate and remain focused while handling multiple tasks, responsibilities and projects;
* Ability to work over eight hours in a work day, and over 40 in a work week as necessary;
* Ability to travel approximately 30% of the time
* Willingness to travel for 1 week increments
* Ability to read and to understand and carry out written and verbal instructions.
* Must be able to perform bending, twisting, stooping, and reaching, and lifting of equipment weighing up to 40 pounds.
At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
$165k-200k yearly 9d ago
Director of Janitorial Operations (56999)
TEC Services 4.5
Operations director job in Portland, OR
We are seeking a leader with janitorial/floorcare management experience to oversee cleaning contracts across multiple locations. If you've managed crews, executed floorcare projects, and worked directly with clients in facility services, this is the next step in your career.
Job Overview:
The Director of Janitorial Operations oversees the execution of contract deliverables, client satisfaction, and financial performance for assigned accounts.
Primary Responsibilities:
Serve as the main point of contact for all client-related issues.
Manage the P&L for contracts, reviewing monthly financial reports for accuracy and continuous improvement.
Participate in weekly/monthly KPI, P&L, operations, and maintenance calls.
Adhere to, track and analyze data to support performance management (KPI's and SLA's).
Lead weekly one-on-one meetings with direct reports.
Develop and execute strategies to deliver quality services across all client locations, including creating a monthly visit calendar for routine client contact and account supervision.
Plan, execute, and bill for wet work projects using Salesforce Field Service and work order management systems.
Conduct weekly store visits based on account size and provide reports to clients and direct reports.
Drive add-on sales and project work for new and existing customers, training QA Managers on the process.
Respond to all requests within a timely manner and provide action plans within 24 hours.
Acknowledge customer emails and/or phone calls within 3 hours.
Update Account Manager with IVR changes if applicable.
Approve expense reports in Paycom.
Review daily IVR reports.
Handle confidential and sensitive information with discretion.
Recommend and implement new or modified systems and programs in collaboration with clients.
Meet with clients and contractors to plan, organize, and adjust services as needed.
Monitor workflow and quality to ensure timely completion and adherence to company standards.
Submit equipment repair requests same day as needed and follow up for status updates.
Assign tasks to staff and assume Quality Assurance Manager responsibilities when needed.
Prepare and review performance evaluations for direct reports.
Interview independent contractors for bids and services, with VP of Operations approval.
Conduct in-person visits or ride-alongs with direct reports monthly.
Perform other duties as assigned by management.
Qualifications
Have you worked your way up from cleaner to supervisor, and now ready to run multi-site operations? We promote from the field.
Knowledge, Skills, and Abilities:
Minimum 2 years in janitorial, floorcare, or custodial management required.
Strong written and verbal communication skills.
Ability to interpret and convey detailed instructions effectively.
Excellent multitasking, prioritization, and organizational skills.
Demonstrates initiative, responsibility, and leadership.
In-depth knowledge of contract administration and office procedures.
Ability to use environmental knowledge to achieve goals.
Willingness to travel extensively.
Minimum 5 years in a director-level role or 7 years in facility services management.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Education/Certification:
Bachelor's degree from an accredited university.
Physical Demands and Work Environment:
Frequent standing, walking, bending, stooping, and kneeling.
Ability to lift 50+ pounds.
Regular use of mobile devices and email for communication.
Normal hearing and vision required for communication and document inspection.
90% travel, primarily by car, with extended sitting.
Personal Attributes:
Leadership: Capable of guiding teams and managing relationships to deliver high-quality services.
Communication: Effectively interacts with clients, vendors, and teams, both written and verbally.
Problem-Solving: Quick to identify issues and resolve conflicts efficiently.
Attention to Detail: Ensures consistency, quality, and adherence to customer standards.
Organization: Manages multiple tasks and accounts efficiently.
Customer-Focused: Prioritizes customer satisfaction and retention.
Adaptability: Comfortable with changes in client needs and schedules.
Time Management: Effectively balances multiple projects and meets deadlines.
Financial Acumen: Skilled in budget management, P&L oversight, and financial reporting.
Integrity: Maintains professionalism and confidentiality in client relations.
Reporting Relationships: Reports to Regional VP of Operations.
Directly supervises: Assistant Account Director (if applicable) and Quality Assurance Managers.
$83k-127k yearly est. 19d ago
VP, Data Center Operations
Flexential
Operations director job in Portland, OR
The Vice President of Data Center Operations and Infrastructure is a leadership role responsible for overseeing the operational efficiency, performance, and long-term strategic direction of all data center facilities and infrastructure. The VP will ensure the reliability, scalability, and security of Flexential's data center infrastructure, while managing day-to-day operations, capital investments, and long-term growth planning.
This is an exempt position and will require on-call responsibilities as well as travel to Flexential data center locations on a routine basis. Additional responsibilities may include the analysis of non-Flexential facilities as necessary for expansion/acquisition support, due diligence, and/or customer projects.
Key Responsibilities and Essential Job Functions
Strategic Leadership and Operations Management:
* Lead and oversee the operation of all data center facilities, ensuring the highest levels of uptime, efficiency, and performance for mission-critical infrastructure.
* Develop and execute long-term operational strategies for data centers, aligning with Flexential's goals and business objectives. Ensure that infrastructure investments support organizational growth and scalability.
* Manage the P&L for Data Center Operations by optimizing operational expenditures, controlling costs, and improving efficiencies across data center operations, including power, cooling, network, and staffing.
* Lead the development and implementation of policies, procedures, and best practices for data center operations, ensuring compliance with industry standards and regulatory requirements.
* Ensure continuous improvement in operational performance, availability, and sustainability of data center infrastructure through the application of proven methodologies and emerging technologies.
Infrastructure and Facility Management:
* Oversee the lifecycle management of data center infrastructure, including server hardware, network devices, power, cooling, storage systems, and connectivity.
* Develop and execute infrastructure capacity planning to ensure that the Flexential data centers can scale with business needs and support growing customer demand.
* Optimize energy usage and cost-efficiency, identifying opportunities to implement green technologies, reduce carbon footprint, and leverage sustainable practices in facility operations.
* Ensure physical security of all data center facilities, working closely with the CISO (Chief Information Security Officer) and other stakeholders to maintain secure environments for critical assets and data.
* Develop and maintain disaster recovery and business continuity plans, ensuring the resilience and availability of services and infrastructure in case of unforeseen events.
* Stay informed of industry trends, emerging technologies, and regulatory changes in the data center space, ensuring the company remains competitive and compliant.
Team Leadership and Staff Management:
* Lead and mentor a high-performing team of data center operators, engineers, and technicians, fostering a culture of excellence, accountability, and collaboration.
* Develop and implement staff training and development programs, ensuring the team stays current with emerging technologies and industry best practices.
* Oversee staffing levels and resource allocation to ensure effective management of operations while meeting the demands of the business and ensuring continuous development for employees.
* Drive operational excellence by establishing KPIs to measure efficiency, uptime, and other critical operational metrics.
Vendor and Stakeholder Management:
* Manage relationships with key vendors and contractors to ensure that contracts are aligned with operational needs and cost objectives.
* Collaborate with internal stakeholders to help manage contracts for third-party service providers, maintenance agreements, and leasing contracts for facilities and infrastructure.
* Collaborate with internal cross-functional teams to ensure alignment across business units and that data center infrastructure supports business objectives and customer needs.
Strategic Planning and Financial Management:
* Contribute to long-term business strategy and budget planning, providing insights into data center infrastructure and operations that inform financial forecasting and capital investment decisions.
* Oversee budget management for data center operations, ensuring cost controls, budget adherence, and financial reporting for capital and operational expenditures.
* Evaluate emerging technologies and infrastructure solutions to drive business development, improve cost-efficiency, and enhance the competitive position of the company in the data center market.
Compliance and Risk Management:
* Ensure compliance with all applicable laws, regulations, and industry standards, maintaining certifications and audits as required.
* Lead efforts to mitigate risks related to facility operations, including security breaches, service interruptions, and infrastructure failures, through proactive risk management and disaster recovery planning.
Other Responsibilities:
* Provide regular reports to senior and executive leadership on data center performance, operational metrics, capacity, and any challenges or risks related to infrastructure.
* Perform other duties as required by the business to ensure the success of the Flexential's data center operations and infrastructure.
Required Qualifications
Knowledge and Skills:
* Electrical systems: Main Bus (medium and low voltage), ATS's (various types), Generators, UPS's, static bypass, maintenance bypass, Wire sizing, PDU's, Dist. Panels, TVSS, Breaker operation, PM procedures, Thermographic scanning, monitoring
* Contract knowledge: Maintenance timing, windows for repairs, terms, exceptions, on-call capabilities, competition
* Mechanical systems: Glycol loops, DX units, Glycol units, basic HVAC, redundancy, controls, bypass, balance, Dry coolers, contactors, humidity, temperature, dew point, economy coil, pumps, expansion tanks, isolation valves
* Building Systems: should know the basics of building construction, roof types, wall types, door hardware types, access flooring systems, plenums, fire systems (dry pipe, Gas, pre-action, VESDA) and must be able to read and understand blueprints. Knowing and understanding SOO (Sequence Of Operations) and downstream ramifications is essential.
Key Leadership Characteristics:
* Ability to articulate complex technical concepts clearly and effectively to both technical and non-technical stakeholders, ensuring alignment and understanding at all organizational levels, including executives and the board of directors.
* Skilled in interpreting and presenting relevant information to senior leadership, with a focus on its impact on organizational strategy, objectives, and decision-making processes.
* Proven ability to plan, organize, and lead large-scale, high-impact projects from conception through successful execution, ensuring timely delivery and alignment with business goals.
* Strong capability to manage self and lead teams effectively in high-pressure situations, maintaining a calm and strategic approach to problem-solving during crises or urgent challenges.
* Ability to anticipate potential issues before they escalate into critical problems, with a proactive approach to risk management and issue resolution.
* Possesses the presence and leadership skills to command respect and trust from both internal teams and external partners, including markets, vendors, and other key stakeholders.
* In-depth understanding of and experience with preventive and predictive maintenance strategies, ensuring the reliability, uptime, and operational efficiency of critical infrastructure.
Education and Experience:
* Bachelor's degree in Computer Science, Electrical Engineering, Facilities Management, or a related field. Equivalent experience considered.
* 10+ years of experience in data center operations, infrastructure management, or related fields, with at least 5 years in a senior leadership role overseeing data center operations.
* Experience with large-scale data center management and infrastructure planning, including experience with power, cooling, servers, network infrastructure, and disaster recovery.
Preferred Qualifications
* BS in engineering preferred, equivalent experience considered.
Physical Requirements
* Travel to data center sites, construction locations, or client meetings as required.
* Ability to work in both office and operational environments, including exposure to facility operations and on-site conditions.
Base Pay Range: Annualized salary range offered for this position is estimated to be $200,000 - $282,600. However, the actual pay range depends on each candidate's experience, location, and qualifications.
Variable Pay: Discretionary annual bonus, based on personal and company performance.
#LI-Hybrid
Flexential participates in the E-Verify program. Please click here for more information.
Not meeting every single requirement? No problem! We are looking for candidates who possess unique skills that set them apart from the rest. If you're enthusiastic about this role and believe you have the skills and abilities that would make you successful, don't hesitate to apply today!
Benefits of working at Flexential:
* Medical, Telehealth, Dental and Vision
* 401(k)
* Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
* Life and AD&D
* Short Term and Long-Term disability
* Flex Paid Time Off (PTO)
* Leave of Absence
* Employee Assistance Program
* Wellness Program
* Rewards and Recognition Program
Benefits are subject to change at the Company's discretion.
Flexential participates in the E-Verify program. Please click here for more information.
EEOC Statement: Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
$200k-282.6k yearly Auto-Apply 9d ago
Director Operations
F & S Produce Company 3.7
Operations director job in Happy Valley, OR
Join the Fresh Revolution with F&S Fresh Foods!
Headquartered in Vineland, NJ, F&S Fresh Foods is leading the way in fresh-cut fruit, vegetables, and meal solutions distribution. With the recent acquisition of five additional state-of-the-art facilities strategically located across the U.S., we now deliver to customers across the United States and Canada -every single day!
For over 40 years, we've been redefining production and safety processes, building strong partnerships, and creating endless possibilities for our diverse customers-from restaurants and supermarket prepared food operations to convenience store chains and beyond. At F&S, we are fueling families with nutrition, innovation, and convenience, turning meals into memorable moments. By combining cutting-edge technology, deep-rooted customer relationships, and operational excellence, we are shaping the future of fresh-from farm to family.
We're not just about food; we're about people. Recognized as a Great Place to Work for three consecutive years, our team of 2,100 full-time employees drives our culture forward by living our values every day.
If you're ready to be part of a company that values innovation, excellence, and community impact, join us as we embrace our next exciting chapter of growth. Together, we're planting the seeds of progress and nourishing a fresh, healthy future for everyone!
This role will be located in Clackamas, Oregon.
As the Director of Operations, you will be responsible for maximizing efficiency and continuous improvement of a fast- paced fresh food manufacturing location within F&S Fresh Foods. Responsible for employee life cycle, production, quality products, food safety compliance, process improvement and client satisfaction related to operations. Communicates and supports company vision and goals. Maintains the highest standards of legislative, compliance, and meets company specifications. Provides site oversite, direction, training, and motivation to team members, using recognition, constructive feedback, and other rewards with appropriate discretion. Ensures quality specifications, health, and safety standards. Ensures preventive maintenance and repair of machinery, chemicals, tools, and sanitation are in accordance with company policies and are properly documented. Directs a team of Managers and Supervisors to achieve goals and targets.
Requirements
What You'll Lead & Strengthen
· Manages a team of Managers and Supervisors to achieve operational vision and goals in an efficient manner.
· Provides leadership to the management team and sets expectations to ensure that the mission and core values of the company are put into practice. Fosters a success-oriented accountable environment within the company.
· Responsible for all aspects and objectives of business success through strategic and operational planning, P&L for the site, compliance, and support services related to the manufacturing site.
· Has a good understanding of the root causes of poor performance. Actively coaches, trains and develops team in understanding the root cause of poor KPI delivery, employee and team performance, and the implementation of Process Control methods to consistently sustain positive KPI's.
· Present and report site results, KPI's, shortages, materials, waste, staffing, energy, pending workorders, etc.
· Understands KPI's and is experienced in the use of measurement tools, analyzing data, and implementing corrective actions to drive results. Team is expected to consistently meets targets.
· Responsible for driving culinary excellence including continuous improvement, safety, production optimization, guiding and leading differentiated development, production, and financial outcomes to meet budget targets and stakeholder expectations. . .Manages site contractors and Agency obligations for compliance and completion to specifications. Ensuring that all food safety, .USDA, and QA related activities are carried out in compliance with local, state, and Federal regulations and laws governing business operations.
· Lead initiatives and employee engagement to foster a safe, collaborative, and team-oriented culture.
· Responsible for the supervision, planning, organizing, and directing of production activities and employee placement/training/development. Schedules staff based upon production demand. Works closely with the Operations Manager to ensure that production goals are met, including efficiency, hours, and safety.
· Exercise Process Controls for efficiencies. Ensure the team understands process control programs and consistently completes start-up and process control reports. Actively trains, coaches and develops team production expectations, quality specifications, line balancing, waste, changeovers, and start up processes and reporting.
· Ensure team delivers daily huddles to review what worked well, safely, process control measures, events and activities to set employee expectations. Ensures related paperwork is completed in a timely manner.
Education & Experience:
· A degree or certificates in Business, Food Safety, Culinary Arts, Procurement/Buying,
· Certified in HACCP, Food Handling or other related training or education is preferred.
· A Minimum (5) years experience in a production supervisor or management role, preferable in a chilled food manufacturing environment, within a fast paced business.
· Ability to apply common math formula's in all units of measure for reporting
· Experience working in a food manufacturing environment applying common processes, procedures, and equipment or Produce/Fruit related operationalor fields experience, with a good understanding of produce seasonality
· 1 year or more experience applying HACCP and enforcing routine Good Manufacturing Practices (GMP's) and in a food environment is essential.
· Experience working in a continuous improvement environment and demonstrated delivery through change.
· Proficient computer skills and experience using Microsoft Suite applications to include Excel and Excellent analytical skills
· Ability to lead a team of Supervisors and team members with positive results and outcomes
· Excellent communicator, verbally and in writing
· Excellent organizational skills with the ability and initiative to multi-task throughout the day
· Good understanding of all continuous improvement production techniques.
· Knowledge of large-scale food business start-up is helpful
· Demonstrated ability to be a team player
· Trained in OSHA requirements or expectations, HACCP, First Aid/CPR, and Food Hygiene
· Ability to motivate others to work routine and monotonous processes and stand for extended periods of time
· Ability to work in a cold / damp environment and stand for extended periods
· Must have a good understanding of English, bilingual (Spanish) speaking skills are helpful
Physical Demands: While performing the duties of this Job it is primarily working in a chilled factory or warehouse environment with prolonged standing and walking. Regularly required to stand, walk, reach, grab, carry items, talk, or hear with frequent use hands to finger, handle, lift or feel. Regularly exposed to chilled temperatures. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment:
Cold working environment (approximately 37°F) while at manufacturing facilities. Physical hazards of working in and about moving machinery
Our Values:
As we continue to grow and provide leading edge products to our customers, we understand hiring the right people and treating them well is critical to our success. Everything we do starts with our values. These are the beliefs that we share and that strengthen our team. Our values shape our thoughts and actions every day. At F&S
its Always FRESH and Always FUN!
Find the most positive path.
Respond swiftly, accurately, and nimbly.
Earn trust by sharing, helping, and keeping promises.
Serve up safety.
Have each other's backs.
F&S Offers:
We are proud to provide a comprehensive benefits program focused on your total well-being.
Competitive compensation package
A robust health and welfare benefits package that includes Life, Health, Dental, Vision
The opportunity to plan for the future with a strong 401(K) including company match
Time to recharge with Paid Time Off annually + Paid Holidays
Career Advancement opportunities and Tuition Assistance to help you achieve your goals and continue your career growth.
F&S is an equal opportunity employer and values diversity in its workforce. We encourage applications from candidates of all backgrounds. Join us in shaping the future of F&S Fresh Foods!
$116k-207k yearly est. 3d ago
OpenAI Business Unit Director
Slalom 4.6
Operations director job in Portland, OR
Who You'll Work With As a modern technology company, we've never met a technical challenge we didn't like. We enable our clients to learn from their data, create incredible digital experiences, and make the most of emerging technologies. We blend design, engineering, data, and organizational change expertise to build what's next. We surround our technologists with complex challenges, innovative minds, and category-defining platforms. Building on Slalom's strategic partnership with OpenAI, we are seeking a highly experienced OpenAI Business Unit Leader to establish, scale, and lead our OpenAI practice. This is a pivotal leadership role responsible for shaping Slalom's OpenAI strategy, offerings, and go-to-market motion-while driving measurable client impact through responsible, scalable AI adoption. You will balance business ownership, technical credibility, and ecosystem leadership to lead a team of talented professionals and guide how OpenAI technologies are translated into enterprise-grade solutions across industries, functions, and markets.
What You'll Do
* Own the OpenAI Business Unit strategy, including vision, investment priorities, service portfolio, and growth roadmap aligned to Slalom's overall business objectives.
* Define and evolve OpenAI-centered offerings across AI platforms, generative AI solutions, enterprise transformation, and industry use cases.
* Set clear business objectives, identify growth opportunities, and proactively manage risks related to rapidly evolving OpenAI technologies and regulations.
* Partner with clients and executives to understand business needs and translate them into practical, scalable OpenAI-powered solutions.
* Develop accelerators, frameworks, and playbooks that accelerate client adoption and delivery consistency.
* Balance hands-on client delivery with strategic leadership, including thought leadership, whitepapers, solution patterns, and reusable accelerators.
* Possess a strong understanding of the value AI/ML brings to organizations and how it integrates with OpenAI's platform .
* Monitor industry trends, OpenAI roadmap evolution, and competitive landscape to ensure Slalom's offerings remain differentiated and current.
* Accountable for the Global Center of Excellence (COE) for OpenAI, providing community building, training, and sales support to empower Slalom's markets globally
* Act as the OpenAI community lead internally, collaborating across Sales, Alliances, Marketing, Industry and Capability teams, Talent management and Operations
* Leverage and expand executive relationships with OpenAI and ecosystem partners to strengthen Slalom's mindshare and influence.
* Collaborate with OpenAI leadership on joint solution development, market initiatives, and strategic pursuits.
* Maintain personal utilization of 40% as a Director, team utilization of 75% and revenue of $5 million
What You'll Bring
* 10+ years of consulting experience, with demonstrated leadership in AI, data, platform, or digital transformation practices.
* Direct, hands-on experience with OpenAI technologies
* Proven experience operationalizing generative AI and foundation models in enterprise environments.
* Strong understanding of responsible AI, governance, security, and risk considerations.
* Demonstrated ability to build, scale, and lead a practice or business unit, including P&L responsibility.
* Track record of growing revenue through solution innovation, executive client relationships, and ecosystem partnerships.
* Experience leading and mentoring senior technologists, solution leaders, and practitioners.
* Comfort operating in ambiguity and driving clarity in fast-moving, emerging technology spaces.
* Exceptional communication skills, with the ability to translate complex AI concepts into clear business outcomes.
* Ability to influence across matrixed organizations and align diverse teams around a shared vision.
About Us
Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all.
Compensation and Benefits
Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.
Slalom is committed to fair and equitable compensation practices. For this role, we are hiring at the following levels and targeted base pay salary ranges: The targeted base salary pay range for Portlant is $175,000 to $225,000 In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.
We are committed to pay transparency and compliance with applicable laws. If you have questions or concerns about the pay range or other compensation information in this posting, please contact us at: ********************.
EEO and Accommodations
Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team or contact ****************************** if you require accommodations during the interview process.
$175k-225k yearly Easy Apply 24d ago
Director of Operations
Mac's List
Operations director job in Portland, OR
About OPB Oregon Public Broadcasting (OPB) is an independent, nonprofit media organization serving communities across Oregon and the Pacific Northwest. Powered by the generous support of members, sponsors, and foundations, OPB connects people through trusted journalism that is freely accessible to everyone. Guided by public service, we deliver in-depth, fact-driven coverage of politics, science and the environment, arts and culture, education and more. OPB shares stories and programs wherever people seek them: on opb.org, OPB Radio and TV, the OPB News app, social media, streaming video, podcasts, KMHD Jazz Without Boundaries, or our daily "First Look" and other email newsletters.
The Opportunity: Architect the "How" Behind Our Mission
OPB has a unique opportunity to expand the depth and reach of our journalism. To do so, we are building an operational infrastructure that supports our original storytelling and dynamic news ecosystems.
This role will give you the chance to be the operational engine behind OPB's transformation. As the Director of Operations, you will report to the Chief Operating Officer and serve as the functional integrator of the COO's vision, architecting and implementing operational initiatives.
You will join OPB at a pivotal moment. Collaborating as a thought partner with the COO as they develop the tone and direction of our operations and work culture, you will collaborate on the tactics, the tracking, and the execution of projects and priorities. You will serve as the calm amid the storm, stepping into ambiguous situations to create structure where none exists-and you will bring the right people together to see it through. If you bring a focus on efficiency, progress, and operational excellence, and you derive energy from the "messy middle" of implementation, we want to hear from you.
What You Will Do: Key Responsibilities
The Director of Operations will serve as a cross-functional leader, partnering closely with the COO and senior leads to develop goals and tactical plans, delineate responsibilities, and drive initiatives to the finish line. Key responsibilities include:
Operational Implementation & Execution:
* Translate Vision to Action: Take high-level concepts and ideas from the COO and translate them into concrete requirements, execution plans, and timelines.
* Accountability Tracking: Facilitate and run the organization's annual and quarterly planning process (we recently implemented Objectives & Key Results, OKRs).
* Project Stewardship: Work with functional leaders to define owners, assist with the implementation phase of new initiatives, and drive transformational change. You will gather inputs, perform background research, track progress, maintain the KPIs, and ensure follow-ups happen, documenting decisions and closing open feedback and communication loops.
* Communicate Data & Narrative: Produce first drafts and outlines for critical presentations and data visualizations. You will act as a thought partner, roughing out the narrative and structure for the COO to refine.
* Change Management: Develop an understanding of historical and cultural context for the organization's operating environment, using this knowledge to develop an empathetic and thoughtful approach to transformational change. Collaborate with senior leaders and end users to develop trainings, communications, and timelines that maximize the adoption and successful implementation of new processes and tooling.
Operational Agility & Process Design:
* Provide Structure: Step into loosely defined or ambiguous project requirements and structure them without needing a rigid, formal project management framework. Bring an intentional test-and-learn mentality to organizational initiatives.
* Navigate the Requirements: Serve as the COO's primary facilitator for internal administrative processes. You will be responsible for gathering and reviewing documentation, ensuring compliance, and moving approvals through the system so the executive team can focus on the mission. Along the way, you will identify opportunities for smoother collaboration and unlock greater efficiencies in our progress and innovation.
* Resource Stewardship: Coordinate and facilitate the "finding of funds" and tracking of budgets for special projects. You will partner with the CFO to handle the financial logistics that support operational initiatives.
* Process Improvement: Using the insights you gain from your process ownership and navigation, propose and implement simplified and improved processes across our operations to build better ways of working.
Vendor & Stakeholder Management:
* Consultant Liaison: Oversee relevant external consultant and vendor engagements to ensure they deliver quality work and stay invested in our success. When managing these relationships, you ensure OPB receives the best solution, not just a "checked box."
* Cross-Functional Facilitator: Act as a connector between Finance, People & Culture, Technology, and Legal (the Operations teams), and the broader organization, ensuring that operational silos are bridged and communication flows freely.
Working Conditions
* Working conditions are generally within the typical office environment, with occasional opportunity for hybrid work.
* Occasionally, may require working evenings, weekends, holidays, and some travel.
Reports to: SVP & Chief Operating Officer.
What We're Looking For: The Ideal Candidate Profile
We are looking for a leader who is as passionate about our public service mission as they are about operational excellence. We need a "Swiss Army Knife"-someone energized by doing both high-level operational planning and necessary administrative tasks.
While no candidate will have every single qualification, the ideal profile includes:
* Experience: 7+ years of progressive leadership experience in Operations, Management Consulting, Program Management, or a Chief of Staff capacity.
* A Demonstrable Track Record: Experience driving multiple complex projects and change initiatives to completion.
* Ambiguity Tolerance: A high "figuring it out" quotient. You are comfortable when the path isn't clear-working from vague goals, you can form hypotheses, bring together cross-functional teams, and create comprehensive project plans.
* Tenacity: You are bothered by unfinished business, and solve roadblocks and challenges with a proactive, collaborative, and positive approach.
* Low Ego / Service Mindset: You're willing to do the routine, administrative work (scheduling, forms, logistics, room setup) because you know it enables the mission and supports the team. No task is too small, no person left behind.
* Exceptional Communication Skills: The ability to distill complex updates into clear, concise summaries for stakeholders, decision meetings, and executive leadership. Demonstrable clarity of thought is not optional.
* Industry-Agnostic Intellectual Curiosity: Experience in complex nonprofits, government, or regulated environments is preferred, but we value the generalist mindset of figuring things out over specific industry tenure.
* Credentials: A bachelor's degree, ideally in business, operations, finance, social sciences, or a related field (or completion of university-level coursework in these subjects); an MBA or equivalent training and experience in solving complex business problems.
Additional Information
* This position reports to the SVP & Chief Operating Officer and is benefits-eligible.
* The probable hiring range for this exempt position is between $125,000 and $140,000 annually, depending on qualifications.
* This position has access to highly sensitive data and therefore must pass a background check.
* Oregon Public Broadcasting is an Equal Opportunity Employer.
Your application materials are due by 8:59 PM Pacific Time on January 30th, 2026.
OPB is committed to building a workforce that reflects the diversity of the communities we serve. We encourage applications from individuals from all backgrounds, especially those from historically underrepresented groups.
Listing Type
Jobs
Categories
Nonprofit
Position Type
Full Time
Experience Level
Senior Level
Employer Type
Direct Employer
Salary Min
125000
Salary Max
125000
Salary Type
/yr.
$125k-140k yearly 17d ago
Director of Operations (Technical)
Gridstor
Operations director job in Portland, OR
GridStor is a rapidly growing, grid-scale energy storage developer, owner and operator backed by Goldman Sachs Asset Management (“GSAM”) and led by experienced clean energy industry professionals. We acquire and develop battery storage projects in markets across North America. GridStor's mission is to accelerate the transition to a carbon-free, resilient grid by rapidly deploying stand-alone energy storage at scale.
GridStor is based in Portland, Oregon, and offers competitive compensation and a wide selection of benefits including unlimited paid time off. Read more about life at GridStor at: *****************************
Role Summary:
GridStor is looking for an experienced Director of Operations to join our team. This role will be responsible for overseeing GridStor's operational asset performance by leading grid operations, field services, performance engineering, and operations engineering to ensure safe, reliable, and market-optimized operation of GridStor's BESS assets. The role directs field activities, establishes standard operating procedures and protocols, and oversees outage coordination. This person will also serve as Operations Safety Director, providing strategic leadership and staff development, fostering a culture of safety, quality, and accountability across the organization. Ideal candidates will have substantial utility-scale energy asset experience, combining control room and hands-on technical expertise. Proven leadership in multi-disciplinary teams, maintenance programs, and ISO/RTO market optimization is required. Strong technical fluency in inverter-based systems, high-voltage safety, SCADA/EMS platforms, and outage response is essential, along with the ability to translate operational issues into business impacts and maintain effective relationships with remote operations centers, OEMs, and O&M partners. Candidates should be disciplined, safety-driven, and capable of building scalable processes and guiding engineering and field service teams.
Key Responsibilities:
Grid Operations
Coordinate with trading/market operations on dispatch optimization, BESS state of health management, and revenue maximization.
Monitor real-time performance of BESS assets using SCADA, EMS, or other digital platforms
Develop and maintain relationships with GridStor's third-party Remote Operating Centers and develop procedures for incident, system events, and operational anomaly response.
Ensure asset operations comply with federal, state, and local regulations (e.g., OSHA, NFPA 855, UL 9540A, NERC) and internal operational policies and procedures.
Act as in-house expert on all things related to dispatch of assets (e.g. ADS/AGC, Emergency Dispatch, etc.)
Field Services
Manage the GridStor field services team and infrastructure
Maintain leadership-level relationships with GridStor's third-party O&M providers
Develop and implement standard operating procedures (SOPs) and emergency protocols related to on-site work
Ensure all service activities comply with company standards, customer contracts, and regulatory requirements (e.g., OSHA, NERC, ISO)
Manage field services procedures and activities associated with outage coordination
Performance Engineering
Manage the performance engineering team that monitors, analyzes, and optimizes the operational efficiency of GridStor assets
Develop and maintain key performance indicators (KPIs) for energy generation assets
Build and maintain data engineering pipelines for performance data from site in coordination with the SCADA/Controls team
Build and maintain dashboards and applications related to the GridStor business unit access of operational information
Prepare and present regular reports to executive leadership, highlighting performance against budget and identifying improvement opportunities
Operations Engineering
Oversee operation-phase capital projects including major repairs and modifications
Oversee root-cause analysis for performance issues or anomalies
Implement predictive and condition-based maintenance strategies
Organize and manage response to outage events and unplanned maintenance and repair events
Ensure proper spare-parts strategy, inventory management, and lifecycle planning
Oversee operational readiness for new BESS assets entering service
Organizational Leadership
Perform as Operations Safety Director and champion safety, quality, and accountability across the team
Act as a strategic business partner to GridStor senior leadership by identifying growth opportunities, improving cost efficiency, and driving operational results
Provide organizational leadership to staff associated with each of the associated functional areas (Grid Operations, Field Services, Performance Engineering, and Operations Engineering)
Recruit, mentor, and develop BESS operations personnel, ensuring the team is client-focused, performance-driven, and aligned with company culture
Qualifications & Competencies:
Education: Bachelor's or advanced degree in Electrical Engineering, Mechanical Engineering, or a related field. Relevant professional certifications (e.g. PE, PMP, or NERC System Operator) are preferred.
Experience: 10+ years of experience in operations within the energy or power sector.
5+ years of leadership experience overseeing teams or multi-site assets.
2+ years of direct experience with the following:
Grid operations, ISO/RTO markets in CAISO and ERCOT
Battery energy management systems and SCADA+PPC
battery energy storage operations
Transmission/distribution operations
Power plant O&M or fleet operations
Familiarity with NERC / NERC CIP compliance requirements and programs
Experience in asset performance analysis and reporting
Expertise in power conversion systems and high-voltage equipment (inverters, transformers, switchgear).
Familiarity with preventive/corrective maintenance programs (including CMMS).
Experience coordinating with finance, asset management, and executive leadership.
Demonstrated experience with Operations safety programs.
Working knowledge of environmental, fire-safety, and battery-specific hazard protocols.
Location & Availability: Must be based in Portland and available to work a hybrid schedule.
Organizational Skills: Exceptional organizational abilities with keen attention to detail. Capable of managing multiple tasks simultaneously in a fast-paced environment and seeing delegated projects through to completion.
Adaptability: Ability to be agile and flexible, readily taking on tasks outside the typical scope of the role as needed.
Confidentiality: Proven ability to handle highly confidential information with utmost discretion.
Integrity & Judgment: Strong track record of excellent judgment and integrity in previous roles.
Communication Skills: Excellent verbal and written communication skills.
Problem-Solving: Adaptable, with the ability to prioritize tasks effectively and approach challenges with a creative, proactive mindset.
Team Orientation: Highly motivated to support and collaborate with team members, contributing to collective success.
Compensation and Benefits:
GridStor offers an attractive Total Rewards package, including:
Competitive base salaries commensurate with experience with an annual cash bonus (based on Company and individual performance)
Generous paid leave
Employee participation in Long Term Incentive Plan
Comprehensive benefits package including medical, dental, vision, life, and disability insurance, including coverage for domestic partners and eligible domestic partner children
HSA/FSA for participating employees
401(k) plan with company match and immediate vesting
Continuing education and professional development
Cellphone reimbursement, hybrid work environment, healthy snacks, volunteer opportunities, company outings, and more.
Company Operating Principles:
GridStor's Operating Principles represent who we are, how we work, and what we believe.
We Collaborate. We believe trust is given, not earned. We honor each other's zone of genius and seek to challenge ideas, not each other. We listen to each other's points of view and work hard to find the better solution. We are one team.
We Are Humble. We like hard work, but don't make work hard. We know we have a lot to learn and never grandstand or take up all the space in the room. We are kind. We are welcoming. We are inspired by our mission to decarbonize the grid.
We Create the Future. We are curious. We go deep, search for the best idea, and then move fast. We always focus on the few things that matter most. We know there will be setbacks, so we show up every day ready to learn and be better, together.
We Show Up for Each Other. We keep each other fully informed. We seek to understand. We coach, we don't blame. We share our points of view and seek to make each other better every day. We believe everyone creates culture in every moment, every day.
We Do Hard Things. We view challenges as opportunities. We are resilient. We are all owners, and we act like it. We understand change requires taking risks and we push ourselves and our partners. We do what is right as opposed to what might be best for any one of us.
Apply online at ************************
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$74k-133k yearly est. 20d ago
Manager I, Customer Operations
Surveymonkey 4.7
Operations director job in Portland, OR
SurveyMonkey is the world's most popular platform for surveys and forms, built for business-loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it's like having a team of expert researchers at your fingertips.
Trusted by millions-from startups to Fortune 500 companies-SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.
What we're looking for
The Customer Support Manager is a dynamic role responsible for leading, mentoring, and developing a team of customer support professionals. This position includes a range of activities from day-to-day team management to strategic planning and implementation, executing projects from inception to completion, and contributing significantly to the team's success and organizational impact.
What you'll be working on
Team Leadership and Development: Oversee a team of customer support professionals, providing guidance, mentorship, and performance management to ensure high-quality service delivery.
Operational Management: Manage daily operations, ensuring efficiency, effectiveness, and adherence to company policies and standards.
Customer Experience Enhancement: Continuously seek ways to improve the customer experience, leveraging insights from customer feedback and team performance data.
Execution and Impact: Oversee and coordinate internal team projects to ensure effective implementation and alignment with departmental goals, while managing project communications and resources.
Cross-Functional Collaboration: Work closely with other departments to align support initiatives with company-wide strategies and objectives, ensuring seamless execution and impact.
Process and Quality Improvement: Identify opportunities for process optimization and quality enhancements within the support function, and lead these initiatives from concept to fruition.
Professional Development: Engage in activities and projects that contribute to professional growth, focusing on the practical application of strategic planning and execution skills.
We'd love to hear from people with
Leadership and Strategic Management:
1+ years of experience leading a team, including mentoring and training.
Experience in fostering a collaborative team environment and motivating team members to achieve high performance.
Operational Excellence:
Advanced knowledge of operational metrics and KPIs to gauge and improve team performance.
Ability to design and optimize support workflows and processes for maximum efficiency and effectiveness.
Stakeholder Management:
Strong capabilities in managing stakeholder relationships across various levels of an organization.
Proven record of successfully collaborating with other departments to enhance customer support strategies.
Change Management:
Experience leading change initiatives within customer support, ensuring smooth transitions and adoption of new technologies or processes.
Skills in managing resistance and effectively communicating change benefits to teams and stakeholders.
Problem Solving:
Experience in identifying low to moderately complex problems and developing innovative solutions that enhance customer support delivery.
Project Management:
Ability to manage small projects or components of larger projects, focusing on execution and team coordination.
Skills in organizing team resources effectively to meet project goals and deadlines.
The base pay provided for this position ranges from $71,825.00 / year - $84,500.00 / year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience.
Bonuses and commissions may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits.
SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, you will be required to work from a SurveyMonkey office up to 1 day per week.
#LI-Hybrid
Why SurveyMonkey? We're glad you asked
At SurveyMonkey, curiosity powers everything we do. We're a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life.
We've been trusted by organizations for over 25 years, and we're just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving, opening new hubs in Costa Rica and India, crossing the threshold of 100 billion questions answered, and earning recognition as one of the Most Inspiring Workplaces across North America and Asia.
We live our company values-like championing inclusion and making it happen-by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you.
Our commitment to an inclusive workplace
SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
$71.8k-84.5k yearly Auto-Apply 7d ago
Director, Field Strategy & Operations (Everest)
Otsuka America Pharmaceutical Inc. 4.9
Operations director job in Salem, OR
**About Otsuka** We defy limitation, so that others can too. In going above and beyond-under any circumstances-for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day.
**Position Overview:**
The Director of Field Strategy and Operations serves as the orchestrator of field strategy, ensuring that prioritization, stakeholder engagement, and execution are effectively aligned with brand strategy and enterprise objectives. This role provides leadership across multiple regions, enabling a holistic, enterprise-wide approach to field strategy and operational excellence.
This role also partners closely with the Business Analysis team to ensure field teams have access to standardized dashboards and data-driven insights, supporting execution excellence and performance tracking. The Director will be the point of contacts for ad hoc analytics requests, ensuring field teams have the right data to make informed decisions, but will not be creating these reports themselves or with their team and will work with Business Analysis to ensure accurate measurement and proper data is used.
**Key Responsibilities:**
+ **Strategic Prioritization & Field Execution:** Align field activities with marketing strategy, launch planning, and market access pull-through, ensuring execution efficiency.
+ **Execution Excellence & Field Performance Tracking:** Oversee Omnichannel efforts, account planning, and KPI tracking, ensuring insights from Field Analytics support execution.
+ **Strategic prioritization & orchestrating field execution: Analyzes current and future state of the business based on insights and trends, and** leads efforts to align field activities with high-priority initiatives such as marketing strategy, launch planning, and market access pull-through.
+ **Field Communication & Data-Driven Decision Support:** Act as the primary field communicator, ensuring clarity on CRM tools, performance insights, and operational priorities.
+ **Resource Allocation & Budget Optimization:** Optimize the distribution of budgets, speaker programs, and promotional resources, leveraging data-driven insights to maximize ROI.
+ **Team Development & Analytics Training:** Mentor team members on business reviews, reporting systems, and analytics interpretation, working with Business Analysis to enhance field intelligence capabilities.
+ **Compliance Management:** Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities.
**Qualifications:**
+ Bachelor's degree required; MBA or advanced degree preferred.
+ Minimum of 10 years of pharmaceutical experience, with a strong understanding of sales force operations and execution.
+ Prior experience in field leadership roles such as first- or second-line leadership, regional operational and customer strategy roles or other field-based support roles required.
+ Established expertise in business analytics, business operations, sales support, and resource management within a commercial pharmaceutical organization.
+ Ability to focus on priorities and resolve operational issues effectively.
+ Excellent communication and collaboration skills, with the ability to work cross-functionally and drive execution efficiency.
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $194,247.00 - Maximum $290,375.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
$53k-74k yearly est. 60d+ ago
Sr Manager, Business Operations & Strategy (Marketplace Growth)
Jerry 4.0
Operations director job in Portland, OR
You could work anywhere. Why us? * Join a pre-IPO startup with capital, traction and runway ($240M funded | 60X revenue growth in 5 years | $2T market size). * Work closely with brilliant leaders and teammates from companies like McKinsey, BCG, Bain, Nvidia, Lemonade, GEICO, Amazon, etc.
* Disrupt a massive market and take us to a $10B business in the next few years.
* Be immersed in a talent-dense environment and greatly accelerate your career growth
About the opportunity:
Jerry.ai is looking for a Sr Manager, Business Operations & Strategy (Marketplace Growth) to help scale our core insurance business. We hit a huge milestone in early 2024 by achieving profitability and have ambitious goals for the next few years - scale from 5M to 50M customers and become a $10B business. In this high-visibility role, you'll report directly to our VP of Insurance Operations, and own the systems, strategy, and execution behind Jerry's quoting engine, automation infrastructure, and carrier performance. Working cross-functionally with product, engineering, and analytics, you will create a seamless user experience and ensure ongoing carrier success to drive critical outcomes for our insurance marketplace (loss ratio, retention, and conversion). This is a unique opportunity to shape the strategy of a category-defining fintech company at scale.
Jerry.ai is building the first super app to make car ownership affordable and accessible - insurance, buy/sell, registration, loans, safety, repairs, parking, etc - a $2T market in the U.S. We started with insurance in 2019, and since then we've launched loan refinancing, driving insights, repair marketplace, car diagnostics, and a GenAI-powered chatbot & voicebot. We have amassed over 5M customers, raised $240MM in funding, scaled our revenue 60X and our team to 225 across 6 countries.
Preferred experience:
* Bachelor's degree in a quantitative discipline (Electrical Engineering, Computer Engineering, Industrial Engineering, Operations Research, etc)
* 5+ years of management consulting experience from a top firm (McKinsey, Bain, and Boston Consulting Group preferred)
* Track record of hiring and managing high-performing teams
Who you are:
* You have a structured framework for problem-solving and live by first principles
* You are comfortable communicating with audiences varying from technical stakeholders, business partners, to the company's C-suite
* You set a very high bar for yourself and for your team, and you are constantly pushing that bar higher in the pursuit of excellence
While we appreciate your interest and application, only applicants under consideration will be contacted.
Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.
Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at *******************
The successful candidate's starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants.
We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits.
About Jerry.ai:
Jerry.ai is America's first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets.
Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.
We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers - and we're just getting started.
Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.
Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that's disrupting a massive market.
$109k-136k yearly est. 3d ago
Regional Director of Operations
Endodontic Practice
Operations director job in Salem, OR
About Us:
Endodontic Practice Partners (EPP) is a nationwide network of private endodontic practices committed to patient care, clinical excellence, and nationwide expansion. We empower our partner practices with the support and resources necessary to achieve their goals while maintaining their independence. Built on integrity, compassion, and a dedication to putting patients first, EPP fosters a culture that thrives on collaboration, trusted relationships, and continuous improvement!
Regional Director of Operations (RDO) Position Summary:
Endodontic Practice Partners (EPP) is seeking a strategic and growth-focused Regional Director of Operations (RDO) to oversee the practice operations for endodontic practices in the Pacific Northwest (candidate's ideal location is in the state of Oregonor Washington). Candidate will have a natural trailblazer mentality - an individual who thrives in innovative, dynamic environments and excels in driving change, building relationships, and achieving operational excellence. This role requires a blend of strong business acumen, leadership, and a passion for driving performance while creating a positive, collaborative work environment for the team.
Key Responsibilities:
Lead with Vision: Drive overall practice success by optimizing performance in collaboration with the Endodontist(s) and practice teams. Manage controllable expenses, patient flow, and treatment counts to achieve optimal results.
Patient-Centered Leadership: Champion superior patient care and satisfaction, directly handling escalated patient concerns and resolving issues swiftly.
Business Performance Mastery: Review and interpret regional performance metrics, creating detailed reports and presenting insights to the leadership team. Apply decisive decision-making to improve practice outcomes.
Communication & Collaboration: Actively communicate with owner doctors and practice administrators to drive alignment on personnel, marketing, clinical needs, and performance opportunities. Share P&L results and discuss practice goals regularly.
Team Development: Lead, mentor, and develop Practice Administrators (PA) to ensure operational efficiency. Provide consistent feedback and foster growth opportunities for all team members.
Innovation & Change Leadership: Lead change initiatives within the region to drive continuous improvement in operations. Be a champion for innovative solutions to enhance practice performance and team morale.
Performance Management: Oversee the performance and accountability of Practice Administrators. Ensure the smooth operation of daily tasks, including AR management, payroll, scheduling, claims submission, and compliance.
Culture Building: Foster a positive practice culture with a focus on team morale, engagement, and alignment with EPP's core values.
Travel & Flexibility: Spend at least four days per week visiting practices, with one day dedicated to administrative responsibilities. Travel within the region as required, embracing flexibility and ownership over assigned projects.
Regional Director of Operations Key Qualifications:
Remarkable Leadership: We are looking for an assertive and persuasive individual who is results-driven, enjoys leading teams, embraces innovation, and has a natural ability to influence and inspire others.
Significant Experience: Minimum 5 years of experience in dental office management, overseeing multiple locations and managing diverse teams.
Business Acumen: Strong ability to interpret and analyze P&L statements and make sound decisions that enhance practice performance.
Operational Excellence: Demonstrated success in managing AR, insurance claims, and office processes to ensure financial health and smooth operations.
Team Development: Skilled in developing talent, providing constructive feedback, and addressing performance issues in a positive, growth-oriented manner. Inspire excellence and accountability.
Strong Communication: Excellent interpersonal and communication skills with a proven ability to build relationships with diverse individuals and teams.
Strategic Management of Tasks: Ability to change directions and pivot when needed, focus on details when necessary, delegate effectively, and ensure follow-through.
Technical Proficiency: Experience with dental software, scheduling, and Microsoft Office Suite (Excel, Word, PowerPoint).
Education & Experience
Required:
Must reside in the Pacific Northwest with the ability to travel throughout the area (Oregon, Washington, & occasionally Idaho) in order to maintain a presence in the practices on a consistent and regular basis, with occasional travel outside for meetings in our Support Center, training seminars, etc.
Minimum of 5 years of multi-site dental practice management experience.
Preferred:
Bachelor's degree in business administration or related field.
Additional experience and/or training in leadership, business management, or healthcare operations.
Why Join EPP?
We believe in fostering a culture where innovation, collaboration, and integrity thrive. As a Regional Director of Operations, you will have the opportunity to make a tangible impact on practice performance, mentor talented professionals, and lead innovative initiatives that shape the future of dental healthcare. We are strong proponents of career growth!
What We Offer:
Medical insurance
Life insurance
Paid Time-Off
Holiday pay
Employee assistance program
Employee discount program
401k with matching
Dental/Vision benefits
Disability insurance
Health savings account
Flexible spending account
This position is perfect for someone who thrives on leading change, is ready to tackle challenges head-on, and has a passion for driving success through collaborative leadership. If you are a strategic leader with a passion for operational excellence, team development, and patient care, we invite you to apply and be part of a growing company that's committed to success!
*After submitting your resume, kindly complete a survey that our company uses to so we can see how it may apply to your work related needs as well as our company requirements. This step must be completed for consideration. Link to survey: ********************************* Rfb6q51fGfYrRNWZ
Endodontic Practice Partners LLC is an Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
#INDFH
$73k-119k yearly est. 11d ago
Vice President of Portfolio Operations
Cascade Management 3.6
Operations director job in Tigard, OR
About Us
Rate of Pay: $96,000-110,000
Schedule: Monday-Friday (8:00am-5:00pm)
Hours: 40 Full-Time
Benefits: Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex Benefit
* Salary is typically hired between minimum and midpoint of salary
range
depending on experience and any rent benefit adjustments.
Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values.
Cascade Management's Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive.
Essential Functions and Responsibilities
Strategic Planning
Create and administer annual operating budgets and business plans.
Provide monthly scorecard reports on regional performance, highlighting key operating metrics and client satisfaction.
Prepare and present quarterly roadmap and initiative updates, prioritizing cost/time savings, competitive advantages, performance improvements, and ancillary income opportunities.
Implement Cascade Management's best practices and brand standards across the portfolio and leasing teams.
Ensure the continued development, deployment, and maintenance of operational tools, strategies, workflows, SOPs, training deliverables, and other materials.
Optimize operational reporting standards and create new reporting mechanisms for performance comparisons and benchmarking.
Develop, maintain, and regularly update benchmarking guidance for the property management and leasing teams and leadership, focusing on expenses, revenue strategies, and business development.
Leadership & Development
Foster collaboration and productive relationships with internal teams, (including Portfolio Management, EVP of People, Accounting and Asset Management, Business Development, Marketing, Compliance and Maintenance) to drive business process improvements and portfolio performance.
Provide direction and mentorship to ensure team members' professional development and growth.
Motivate and inspire teams through positive recognition and leadership that embodies Cascade Management's standards of excellence in service.
Perform essential management functions, including hiring, training, coaching, succession management, accountability, performance reviews, and career development.
Participate in due diligence efforts for new acquisitions, overseeing operational areas during transitions.
Conduct 1-on-1 meetings covering coaching, conflict resolution, goal setting, and performance reviews.
Partners with Human Resources on people matters, including new employee onboarding, training and development, performance management and career progression strategies.
Mentor team members and hold them accountable for performance goals, aligning individual priorities with business objectives.
Implement change management strategies to foster team adaptability and engagement.
Collaborate with the Executive Leadership Team to support and implement company-wide initiatives.
Client Management
Build and maintain strong relationships with key owner clients, fostering open, ongoing communication.
Provide ethical leadership to uphold Cascade Management's core value of Service First.
Present financial analysis and comparisons to ownership, supporting business initiatives and driving performance.
Financial Management
Identify and implement new business opportunities to drive revenue growth. Oversee Leasing dept for new development opportunities.
Lead the annual budget review for each region, ensuring alignment with corporate financial goals.
Evaluate and optimize business processes to improve operational efficiency across all property management functions.
Qualifications and Physical Demands
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Education
10+ years of dynamic relevant experience in multi-family and affordable housing third-party property management, overseeing a portfolio of 5,000 units or more.
Possess a bachelor's degree (business, property management, finance etc)
Proven track record for strategic business development in company organization and growth
Ability to drive optimum solutions for all aspects of property management
Entrepreneurial spirit, self-motivated, team-player
Competency in Microsoft Suite (including Word, Excel, PowerPoint, etc.)
Personable, enthusiastic, and engaging personality
Excellent communication skills both verbal and written
Organized and able to manage multiple priorities
Certifications, Licenses, and Registrations
Valid Driver's License and insurance is required.
CPM (Certified Property Manager)
Travel Requirements:
Frequent travel is required consistently between 20%- 50% percent of the time, frequency will fluctuate depending on business needs. This position is based in our Portland/Tigard Office and travel to properties in OR, WA, ID and TX are required in addition to conference attendance in any of the contiguous United States.
Supervisory Responsibilities
May supervise between 7-12 employees.
Communication and Interpersonal Skills
Must possess exceptional communication and interpersonal skills to effectively coordinate between various departments and stakeholders. This includes clear articulation of ideas, active listening, and the ability to negotiate and persuade. Ability to speak effectively before groups of customers or employees of an organization. Ability to have development and accountability conversations which successfully communicate the required actions teams must take to be successful. These skills are crucial for building strong relationships, facilitating collaboration, and ensuring that all the parts of the organization are working in harmony towards common goals.
Financial Acumen and Budget Management
A solid grasp and history of financial principles to make sound business decisions. Skills include: budgeting, forecasting, financial reporting and roll up. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to take business acumen and apply to the operations to successfully manage NOI, budgets, and profits.
Reasoning Ability
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Must possess analytical skills to determine business solutions for complex and simple problems. Turning findings into actionable, process-driven solutions that can be replicated through the department and company where required.
Strategic Planning and Execution
Ability to show experience and skills in planning for long term success of the business through people. Ability to set operational goals, aligning them with the company's strategic objectives, and meticulously executing plans. It requires a balance of foresight and practicality, enabling Operations Managers to navigate challenges and capitalize on opportunities with a results-driven approach.
Technology and Data Analytics
In an increasingly data-driven world, Operations Managers need to harness technology and data analytics to enhance decision-making and operational visibility. Proficiency in this area involves understanding data collection methods, analytical tools, and information systems. By leveraging data, Operations Managers can make informed decisions, predict trends, and measure the effectiveness of operational strategies. Ability to operate various work systems and software in an office setting.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
$96k-110k yearly Auto-Apply 60d+ ago
Assistant Director, Business Operations
Portland State University 4.1
Operations director job in Portland, OR
SHAC Administrative Services is aligned with Portland State University's commitment to the betterment of student wellbeing. Being a multifaceted department, we serve as an internal support structure to our integrated clinic's daily operations, as well as a student-facing resource that empowers students to access care at SHAC.
Internally, Administrative Services manages daily support operations, including: medical records, business operations, marketing, communications, insurance coordination, software support, quality assessment, purchasing and billing. This administrative support empowers our Counseling Services, Health Services, Dental Services, and Health Promotion departments to focus on providing exceptional care and outreach to each and every PSU student accessing SHAC services.
When interacting with students, the Administrative Services team executes scheduling, receptionist duties, marketing communications, education, and outreach. This crucial work creates an accessible and approachable experience for students who are independently navigating their own healthcare.
The Assistant Director for Business Operations is responsible for the daily oversight of SHAC Administrative Services, providing assessment for all departments within SHAC, and HR Coordination.
How much does an operations director earn in Tigard, OR?
The average operations director in Tigard, OR earns between $57,000 and $173,000 annually. This compares to the national average operations director range of $65,000 to $164,000.