Senior Manager, Commercialization Operations & Business Effectiveness
Operations director job in Plainsboro, NJ
At Genmab, we are dedicated to building extra[not]ordinary futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals' unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees.
Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so.
Does this inspire you and feel like a fit? Then we would love to have you join us!
The Role
As Genmab advances toward its 2030 vision of delivering our own medicines to patients, the Senior Project Manager will play a key role in turning that vision into reality. Embedded within the Commercialization Operations & Business Effectiveness (CO&BE) team, this individual will be a visible leader and trusted partner to cross-functional stakeholders-driving clarity, alignment, and execution across high-impact initiatives.
The Senior Project Manager will serve as an active leader and contributor to key commercialization projects, partnering closely with Marketing leads and cross-functional teams to connect strategy to delivery. This role will work hand-in-hand with Commercialization colleagues to drive innovation and operational excellence across critical business areas, including: Launch Readiness, Alliance Coordination, Strategic & Tactical Planning, Governance, and Continuous Improvement.
This is an ideal role for someone who thrives in dynamic, cross-functional environments-someone who leads through influence, brings structure to complexity, and keeps teams focused on what matters most.
This role reports to the Associate Director, Commercialization & Business Effectiveness, based in Princeton, NJ.
Responsibilities
Leads with initiative and a strong sense of ownership across project discipline and strategic focus in Commercialization efforts. Operates as a self-directed driver who proactively structures project work, escalates risks, and enables informed decision-making across cross-functional teams.
Leads commercialization and launch readiness initiatives in partnership with the Marketing lead as a high-impact project leader, shaping direction, aligning stakeholders, and ensuring execution.
Partners closely with Project Leads to co-develop and operationalize cross-functional plans, identifying overlaps, streamlining workstreams, and coordinating with alliance partners.
Ensures clear project strategy and visibility across cross-functional stakeholders.
Ensures effective collaboration, including efficient and outcome-driven team meetings, agendas, guide discussions, and track follow-ups that drive accountability.
Maintains and communicates accurate project timelines and status updates, working with stakeholders to keep deliverables on track and risks mitigated.
Creates the conditions for a high-performing team, building momentum, clarity, and cohesion across cross-functional collaborators.
Owns project documentation and communications, ensuring updates are clear, timely, and tailored to executive and governance audiences.
Embody and model Genmab's culture of accountability, curiosity, and collaboration in how you lead and deliver.
Requirements
BA/BS required plus 5 years' experience; MBA plus 3 years' experience or other related advanced degree strongly preferred.
3-5 years of experience in a pharmaceutical or biotech company is required.
Experience in-market approval and/or commercial launch phases is required.
3-5 years PM experience managing global and in market cross-functional project management, including process improvement / change initiatives.
Proven ability to drive complex, interdependent projects by managing timelines, budgets, and resolving cross-team issues.
Strong collaboration skills with a track record of aligning cross-functional teams and driving outcomes.
Oncology/Hematology experience is strongly preferred.
Moreover, you meet the following professional requirements:
You bring a proactive mindset and a strong sense of ownership, spotting what needs to be done and driving it forward with clarity and purpose.
You connect across levels and functions, guiding teams toward shared outcomes through credibility, empathy, and clear communication.
You follow through with impact, ensuring goals are met and people stay connected to the outcome.
Strong communication skills and confidence engaging across levels, from team discussions to leadership forums.
A structured, organized approach to managing complexity, with a focus on clarity, accountability, and momentum.
Skill in building, owning, and adapting project timelines, while keeping workstreams aligned and stakeholders engaged.
Sound judgment when sorting through competing inputs, with the ability to prioritize what moves the work forward.
Attention to detail with an eye on the bigger picture, balancing tactical execution with broader goals.
Curiosity and a drive to ask better questions, always looking for smarter ways to work.
Comfort navigating ambiguity and shifting priorities in a fast-moving, cross-functional environment.
For US based candidates, the proposed salary band for this position is as follows:
$124,320.00---$186,480.00
The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. Also, certain positions are eligible for additional forms of compensation, such as discretionary bonuses and long-term incentives.
When you join Genmab, you're joining a culture that supports your physical, financial, social, and emotional wellness. Within the first year, regular full-time U.S. employees are eligible for:
401(k) Plan: 100% match on the first 6% of contributions
Health Benefits: Two medical plan options (including HDHP with HSA), dental, and vision insurance
Voluntary Plans: Critical illness, accident, and hospital indemnity insurance
Time Off: Paid vacation, sick leave, holidays, and 12 weeks of discretionary paid parental leave
Support Resources: Access to child and adult backup care, family support programs, financial wellness tools, and emotional well-being support
Additional Perks: Commuter benefits, tuition reimbursement, and a Lifestyle Spending Account for wellness and personal expenses
About You
You are genuinely passionate about our purpose
You bring precision and excellence to all that you do
You believe in our rooted-in-science approach to problem-solving
You are a generous collaborator who can work in teams with a broad spectrum of backgrounds
You take pride in enabling the best work of others on the team
You can grapple with the unknown and be innovative
You have experience working in a fast-growing, dynamic company (or a strong desire to)
You work hard and are not afraid to have a little fun while you do so!
Locations
Genmab maximizes the efficiency of an agile working environment, when possible, for the betterment of employee work-life balance. Our offices are crafted as open, community-based spaces that work to connect employees while being immersed in our powerful laboratories. Whether you're in one of our office spaces or working remotely, we thrive on connecting with each other to innovate.
About Genmab
Genmab is an international biotechnology company with a core purpose to improve the lives of patients through innovative and differentiated antibody therapeutics. For 25 years, its hard-working, innovative and collaborative team has invented next-generation antibody technology platforms and harnessed translational, quantitative and data sciences, resulting in a proprietary pipeline including bispecific T-cell engagers, antibody-drug conjugates, next-generation immune checkpoint modulators and effector function-enhanced antibodies. By 2030, Genmab's vision is to transform the lives of people with cancer and other serious diseases with Knock-Your-Socks-Off (KYSO ) antibody medicines.
Established in 1999, Genmab is headquartered in Copenhagen, Denmark with international presence across North America, Europe and Asia Pacific. For more information, please visit Genmab.com and follow us on LinkedIn and X.
Genmab is committed to protecting your personal data and privacy. Please see our privacy policy for handling your data in connection with your application on our website Job Applicant Privacy Notice (genmab.com).
Please note that if you are applying for a position in the Netherlands, Genmab's policy for all permanently budgeted hires in NL is initially to offer a fixed-term employment contract for a year, if the employee performs well and if the business conditions do not change, renewal for an indefinite term may be considered after the fixed-term employment contract.
Director of Field Operations
Operations director job in Philadelphia, PA
Field Operations Manager - Industrial Construction (Northeast Region)
Sector: Industrial / Manufacturing / Mission Critical
An established and reputable general contractor is seeking an experienced Field Operations Manager to provide leadership and oversight across a portfolio of industrial construction projects throughout the Northeast. This individual will play a pivotal role in ensuring operational excellence, safety, and consistency across multiple active project sites.
Position Overview
The Field Operations Manager will be responsible for managing and supporting field personnel, ensuring adherence to company standards, and maintaining alignment between site operations and project objectives. The ideal candidate will possess significant experience overseeing multiple projects concurrently, with a demonstrated ability to lead teams, maintain schedules, and uphold the highest standards of safety and quality.
Key Responsibilities
Provide leadership and direction to Superintendents and field teams across multiple industrial projects.
Ensure compliance with company safety protocols, quality standards, and operational procedures.
Coordinate with Project Managers, clients, and subcontractors to resolve field-related challenges in a timely and professional manner.
Oversee workforce planning, resource allocation, and project logistics across assigned sites.
Conduct regular site visits to monitor progress, evaluate performance, and promote consistency in field execution.
Drive accountability for adherence to project schedules, budgets, and deliverables.
Qualifications
Minimum of 10 years' experience in field leadership within the industrial or heavy commercial construction sectors.
Proven track record managing large-scale or multi-site construction operations.
Comprehensive understanding of safety management, construction scheduling, and field operations best practices.
Exceptional leadership, communication, and organizational skills.
Willingness and ability to travel extensively across the Northeast region.
Compensation and Benefits
Competitive base salary commensurate with experience.
Company vehicle or allowance, travel per diem, and comprehensive benefits package.
Opportunity to contribute to a high-performing organization with a strong and diverse project backlog.
Director of Patient Financial Services - 243254
Operations director job in Camden, NJ
💼 Revenue Cycle Manager - Hospital Billing
📍 Camden, NJ | 💻 Hybrid (3 days in-office, 2 remote after initial 3 months)
💰 Salary: $135k - $180k
Are you a seasoned Revenue Cycle professional ready to lead hospital billing operations at a large Level 1 Trauma Center? We're seeking a Revenue Cycle Manager to oversee and optimize all aspects of the patient revenue cycle, driving financial performance, accuracy, and compliance.
There is also a Director of Cash Applications open at this same company!
What You'll Do:
🏥 Lead daily hospital billing operations for an 80-FTE team, ensuring efficiency across billing, insurance follow-up, customer service, and charity care financial screening.
📊 Set and achieve key performance targets such as days in AR, denial rates, net revenue, and cash collections.
🔍 Continuously improve revenue cycle processes through audits, quality initiatives, and policy updates.
⚖️ Monitor regulatory and payer changes, implementing updates to ensure HIPAA and Medicare compliance.
💡 Utilize Epic (or equivalent EHR/billing systems) to generate reports, identify trends, and support strategic business decisions.
📈 Oversee financial forecasting, budgeting, variance analysis, and AR reserve strategies.
🌐 Eventually expand oversight to include a 240-bed community hospital (Cape Regional).
What We're Looking For:
🎓 Bachelor's degree required
🏆 Leadership experience managing large teams
💻 EPIC experience
📈 Strong financial acumen and operational expertise
Nice to Have:
Excellent communication, problem-solving, and team-building skills
Why You'll Love It:
Lead a critical function at a 650-bed Level 1 Trauma Center
Hybrid work flexibility after onboarding
Competitive salary and opportunity to make a measurable impact
Director of Operations
Operations director job in Trenton, NJ
The Director of Operations is responsible for overseeing the company's day-to-day operational functions and ensuring that all departments work efficiently to achieve organizational goals. This role partners closely with executive leadership to drive process improvements, optimize resource utilization, and lead cross-functional teams toward operational excellence.
The ideal candidate is a strategic and hands-on leader who excels in people management, process optimization, and execution. They must be able to lead by example and foster a culture of accountability, innovation, and continuous improvement. Relocation to Trenton, NJ is required for this position.
Key Responsibilities
Oversee daily operations, including scheduling, human resources, dispatch management, vendor relations, and administrative functions.
Develop and execute strategic operational plans that align with company objectives.
Lead teams across multiple departments, including finance, marketing, HR, and operations.
Manage operational budgets, ensuring efficiency and fiscal discipline.
Identify, assess, and mitigate business risks to maintain stability and compliance.
Build competitive advantage through operational excellence and continuous improvement initiatives.
Lead, coach, and develop a cross-functional team of managers and staff to deliver on key performance indicators.
Drive improvements in logistics efficiency, delivery performance, safety, and customer satisfaction.
Implement technology-driven process enhancements to scale operations and improve quality.
Requirements
Bachelor's Degree required; advanced degree preferred.
Proven experience in operational leadership, preferably in a fast-paced, high-growth environment.
Strong analytical and data-driven approach to business management.
Critical thinker with excellent problem-solving and decision-making skills.
Ability to translate strategic goals into actionable plans with measurable outcomes.
Excellent communication and presentation skills.
Demonstrated integrity, professionalism, and commitment to company values.
High level of computer literacy and comfort with modern business technology.
Hands-on leadership style with attention to detail and follow-through.
Additional Information
This position is ideal for an experienced operations professional who thrives in dynamic environments and is eager to make a meaningful impact by enhancing efficiency, productivity, and team performance. The successful candidate will be capable of managing relationships at all levels of the organization and driving results through effective leadership and collaboration
Operations Site Manager
Operations director job in Trenton, NJ
Operations Site Manager
Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, Connecticut, with a state-of-the-art rail served landfill located in Ohio. We cater to a diverse range of residential, industrial and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling and environmental services, while keeping focus on employee, customer and environmental safety.
What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture.
Essential Job Summary::
Job Highlights
Site Manager manages the assigned scope of responsibility within a line of business and/or at specific site within a market. May be assigned single or multiple depots, building facilities, expense management, operations staff to maintain and ensure safe performance and productivity metrics and processes.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.
Manages the day-to-day operations of the depot(s), and provides daily support to Operations manager(s), supervisors in ensuring quality and budget performance.
Monitors budget and operating metrics while diagnosing and improving processes, procedures, and performance.
Executes necessary precautions to ensure safety and compliance with Company, OSHA, and other standards and regulations.
Ensures thorough root cause investigations for all injuries and incidents, following-up with consistent discipline and retraining and that management
Oversees personnel needs of the department including selecting, coaching, disciplining, and training employees and evaluating employee performance. Provides input into termination, compensation, and promotion decisions.
Formulates both short-term and long-term goals and action plans in conjunction with the Site Manager(s) and Director of Operations.
Participates in regular P&L reviews to ensure that budgets are met; develops and implements programs for optimal equipment utilization, equipment maintenance, and labor and material costs.
Interacts with local city, municipal, and county agencies to ensure customer satisfaction, improve efficiency, renew contracts and negotiate new contracts; establishes IWS as a good corporate citizen and valued resource.
Works with functional groups to resolve employee relations and labor relations issues.
Requirements and Qualifications::
Requirements:
Supervisory experience: 5+ years supervisory/team management experience to include direct and indirect reports.
Education and Experience
Education: Associate degree (accredited) or in lieu of degree, High School Diploma or GED (accredited) and 2 years of relevant work experience.
Experience: 3 years of work experience (in addition to education requirement) in transportation, logistics, or solid waste operations in which coaching, routing assessments and leading employees
Other Knowledge, Skills or Abilities Required
Experience in a position involving operations, customer service, community relations, health and safety, financial, and human resources function, experience as a supervisor or manager; experience implementing safety (OSHA) programs and equipment specifications, experience preparing and managing budgets, and experience resolving labor relations issues required.
Additional Information:
Career opportunities
We believe in providing the training and development you need to grow your career with Interstate Waste Services. Many of our Supervisors, Managers, and other leadership staff started their careers as Helpers, Drivers, or Dispatchers. IWS is proud to be an equal opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice.
Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and
prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Salary Range Minimum: USD $155,000.00/Yr.
Director, Business Excellence
Operations director job in Philadelphia, PA
Be part of something bigger at Minaris Advanced Therapies-where every role contributes to creating hope for patients around the world. As a global leader in cell and gene therapy development, manufacturing, and testing, we turn breakthrough science into real-world treatments that change lives. Our team of over 1,000 experts across North America, Europe, and Asia has helped bring transformative therapies to market.
At Minaris, you'll join a purpose-driven community focused on innovation, collaboration, and patient impact. Whether you're in the lab, in the cleanroom, or behind the scenes, your work will directly support life-saving therapies and make a lasting difference. If you're passionate about advancing cutting-edge science and believe in the potential of cell and gene therapies, we invite you to help shape the future of medicine-one patient at a time.
Position Summary
The Director, Business Excellence role leads the practice of general Business Excellence throughout the organization, fundamentally Lean, Six Sigma and Organizational Behavior models while directly managing the HIVE, our Kaizen Promotion Office. The incumbent will liaise closely with site general managers and their teams, ensuring alignment of operational values, calibration of common systems and optimal utilization of continuous improvement assets. This role incumbent is the de facto business partner to the General Manager of the Allandale facility.
Essential Functions And Responsibilities
Assists and participates in the formulation of the Minaris Production System, the One Best Way, to provide sustained flawless delivery for our clients and their patients.
Establishes an appropriate and coherent Lean manufacturing model - within the Marinis Production System, for the company.
Establishes the capacity - internally and externally (in the case of identifying effective external resources) - to resolve complex delivery and quality issues with statistical analysis, and/or Six Sigma tools and methods.
Assists the Sr, Director Business Excellence with the delivery of Strategy, Structure and behavioral Systems design, deployment and delivery throughout the company. To include the tiered Key Performance Areas and Indicators (KPAs and KPIs)
Sustains and refines the HIVE model, the Minaris Kaizen Promotion Office.
Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company's policies and practices.
Embodies Minaris Advanced Therapies values and aligns daily actions with department and company culture.
Leadership Responsibility
Consistently demonstrates the desired company culture through deliberate, mindful and focused actions.
Leads, manages and sustains the HIVE.
Ensures optimal utilization of the CorePlus assets in the HIVE
Monitors the Cellular Therapy niche within the larger pharmaceutical industry for best practice in Lean, Six Sigma, Kaizen and organizational Behavior. Specifically, the application of single piece flow in the regulated space.
Communicates coherently, crisply, clearly and completely both vertically and horizontally throughout the organization.
Supports a diverse and inclusive culture and workforce, ensures compliance with laws, regulations, and company policies.
Identifies, recruits, and retains top-notch talent.
Sets performance standards and encourages employee engagement through delegation, continuous feedback, goal setting and performance management.
Develop employees to meet both their career and organizational goals.
Builds strong customer relationships and delivers customer-centric solutions.
Comfortable working in ambiguous situations and adaptable to change.
Appropriate degree of autonomy and strong decision-making skills.
Knowledge, Skills & Ability
Deep understanding of Lean practice in the regulated space.
Understanding of the potential for - and application of - Six Sigma tools in the Cellular Therapy domain.
Systemic understanding of Organizational Behavior within the law as defined by the Code of Federal Regulation (CFR)
Effective Kaizen program management and facilitation experience and skill
Ability to diagnose and resolve complex and complicated failures in kinetic and/or behavioral systems
Working understanding of Cellular Therapy manufacturing and quality constraints and practices.
Ability to impart knowledge - specifically the soft skills required during kaizen.
Ability to influence upwards and lead peers and customers.
Adequate understanding of data visualization and available software.
Education & Experience
Bachelor's degree in a commercial, chemical or pharmaceutical domain.
12 years of experience in Pharmaceuticals
4 years' experience in a Lean or Six Sigma role within the Pharmaceutical Industry.
Disclaimer
The above information in this description is intended to describe the general nature and level of work performed. It does not contain nor is it intended to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Duties, responsibilities, and activities may change at any time with or without notice.
Minaris Advanced Therapies employees are eligible for a comprehensive benefits package, including medical insurance, vision insurance, dental insurance, 401(k), paid time off, tuition assistance, and more.
Regional Director of Outpatient Services
Operations director job in Trenton, NJ
Regional Director of Outpatient Services - Behavioral Health Division
The Regional Director is responsible for overseeing the development and management of outpatient service lines across an assigned region of the Behavioral Health division, including service-line development, patient safety & outcomes, clinical excellence, regulatory adherence, and growth expectations. Reporting to the Assistant Vice President of Outpatient Services, the Regional Director will focus on driving innovation, performance improvement, and team development across regionally assigned markets spanning multiple states. This role will ensure the consistent delivery of high-quality, patient-centered care while driving operational efficiency and alignment with organizational goals, the company mission, regulatory standards, and clinical best practices.
The Candidate that is chosen will support a large portfolio of UHS outpatient programs in the following states: DE, MA, NJ & PA. This position offers a hybrid schedule with travel, onsite projects at assigned locations and home-office work.
Travel in this role can be extensive, as up to 50% of your time will be spent traveling to and supporting our programs.
About Universal Health Services
One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 300 corporation, annual revenues were $15.8 billion in 2024. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies.
Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.
Unlock your future at: ***********
Benefits & Rewards for our Senior Leaders include:
Tuition savings to continue your education with Chamberlain University
Career development opportunities across UHS and our 300+ locations!
Diverse programming to expand your experience
HealthStream online learning catalogue with plenty of free CEU courses
Competitive Compensation & Generous Paid Time Off
Annual Incentive Plan
Excellent Medical, Dental, Vision and Prescription Drug Plans
401(K) with company match and discounted stock plan
Pet Insurance
SoFi Student Loan Refinancing Program
More information is available on our Benefits Guest Website: uhsguest.com
If you would like to learn more before applying, please contact Madison Reddell, Corporate Recruiter at ************************** and by phone at **************.
Requirements for this position include:
Several years of progressive behavioral health experience in multi-site strategic growth.
Several years of experience within an outpatient setting, including program & service-line development, with proven success in the implementation & scaling of service lines
Proven track record of driving performance, improving access to care, and leading teams towards strategic goals.
Strong understanding of outpatient behavioral health service delivery models including PHP, IOP, Traditional Outpatient, and Telehealth
Bachelor's in Healthcare Administration, Social Work, Psychology or related field required.
Master's Degree from an accredited college or university in Social Work or a clinically related mental health field is strongly preferred
License: LCSW, LMFT, LPC or LMHC or related is preferred
This position requires regional travel
Fast Food - Regional Manager
Operations director job in Philadelphia, PA
Do you have a passion for bubble tea and business growth?
Are you a driven leader who thrives on taking challenges and achieving more?
If yes, join Real Fruit Bubble Tea today and become part of a journey where your leadership can make a real impact.
Founded in Toronto, Real Fruit Bubble Tea has been committed to making fresh fruit drinks healthy and accessible for anyone to enjoy since 2002. We have 137 locations across Canada and USA. As a rapidly expanding business, we want you to join our team and grow with us, and we can build you up from regional manager to operations and beyond! There is huge potential for growth, and we welcome anyone who is up to a challenging yet rewarding journey!
Position Description:
Reporting directly to the Senior Management Team, including Operations and Executive leadership, the Regional Manager oversees the daily operations, sales performance, team development, and customer experience across multiple store locations within the assigned region.
Duties and Responsibilities:
Traveling regularly to store locations and providing on-site support is required.
Maintaining consistent communication with the Operations Manager and ensuring adherence to operational guidelines across locations.
Measuring performance metrics and advising on continuous improvements.
Supervising and evaluating the performance of store managers and teams.
Training, coaching, and when necessary, disciplining staff to maintain company standards.
Enforcing brand and training standards uniformly across all stores.
Leading local sales and marketing efforts, while contributing to company-wide growth strategies.
Qualifications:
5+ years of experience as a Regional Manager in the QSR or food service industry.
Proven ability to lead and manage multi-unit operations.
Strong leadership, interpersonal, and organizational skills.
Experience in frontline support and customer service excellence.
Ability to multitask and perform under pressure in a fast-paced environment.
Valid driver's license and willingness to travel (100% travel required).
Availability to work 6 days a week, including weekends and holidays
Ability to perform all frontline store duties when needed.
Excellent communication skills (written and verbal) in English.
Multilingual proficiency in Chinese or Spanish, is a strong asset.
Perks and Benefits:
Paid Time Off
Advancement Opportunities
Ongoing Training & Career Development
Discounted Drinks
Competitive Salary
Company Events
Other Benefits
Real Fruit Bubble Tea is proud to be an equal opportunity employer. We are committed to equity in employment and welcome applications from individuals of all backgrounds, including Indigenous peoples, racialized persons, persons with disabilities, and members of the LGBTQIA+ community.
Job Type: Full-time
Salary: $95,000-$110,000
Benefits:
Dental insurance
Employee discount
Health insurance
Director/Senior Director of Pharmacovigilance
Operations director job in Princeton, NJ
Director/Senior Director of Pharmacovigilance (On-site)
Employment Type: Full-Time, Executive Leadership
Reports To: Chief Medical Officer
As the Director of Pharmacovigilance will provide strategic leadership and oversight of all global pharmacovigilance and drug safety operations. This executive will ensure the company's compliance with worldwide safety regulations, guide safety risk management strategies across all product life cycles, and foster a high-performance safety culture. Acting as the primary safety authority for the organization whilst partnering with cross-functional stakeholders to safeguard patients while enabling business objectives.
Key Responsibilities
Strategic Leadership & Governance
Define and execute the global PV strategy aligned with corporate goals and regulatory expectations.
Lead the design and continuous improvement of the PV system, ensuring compliance with FDA, EMA, ICH, and other global health authority requirements.
Serve as the company's senior safety spokesperson in regulatory inspections, audits, and external meetings.
Chair the Safety Governance Board and oversee all risk-benefit assessments.
Operational Oversight
Lead PV teams responsible for case processing, signal detection, aggregate reporting, and risk management.
Ensure timely submission of expedited safety reports, periodic safety update reports (PSURs/PBRERs), and development safety update reports (DSURs).
Oversee vendor management for outsourced PV activities, ensuring quality and compliance.
Implement effective pharmacovigilance quality management systems, including SOPs, training, and CAPA processes.
Cross-functional Collaboration
Partner with Clinical Development, Regulatory Affairs, Medical Affairs, Quality, and Commercial teams to ensure integrated safety strategies.
Support labeling decisions, safety-related communications, and benefit-risk assessments for regulatory filings.
Engage with KOLs, regulatory agencies, and industry bodies to represent the company's safety position.
Team Leadership & Development
Build, inspire, and mentor a high-performing PV organization.
Foster a culture of operational excellence, scientific rigor, and regulatory compliance.
Plan and manage PV budgets and resource allocation.
Qualifications & Experience
MD, PharmD, or equivalent advanced degree in a medical/scientific discipline.
15+ years in pharmacovigilance or drug safety, with at least 8 years in senior leadership roles.
Deep knowledge of global PV regulations (FDA, EMA, ICH E2E, CIOMS).
Proven experience managing safety across both clinical development and post-marketing environments.
Exceptional leadership skills with the ability to inspire and manage diverse teams.
Strong track record of successful regulatory inspections and audits.
Bonus skills:
Experience in biotech, specialty pharmaceuticals, or immunology/oncology therapeutic areas.
Board certification in a relevant specialty.
Previous leadership in a mid-to-large size pharma or biotech organization.
Compensation & Benefits
Competitive executive-level base salary and performance bonus.
Long-term equity incentives.
Comprehensive health, dental, and retirement benefits.
Relocation assistance (if applicable).
Sr. Director Health & Safety
Operations director job in Cranbury, NJ
Senior Director, QHSE
Role:
Lead Company's global Quality, Health, Safety & Environmental strategy. Oversee ISO systems (9001, 45001) and prepare for ISO 14001 certification. Ensure regulatory compliance, drive operational excellence, build a strong safety and quality culture, and lead a high-performing QHSE team across multiple sites.
Responsibilities:
Set and execute global QHSE strategy
Manage ISO programs and regulatory compliance
Lead safety initiatives and zero-incident efforts
Report QHSE performance to executives/board
Support audits, certifications, and continuous improvement
Requirements:
Bachelor's in Engineering, Environmental Science, Safety, Quality, or related (Master's preferred)
15+ years QHSE experience; 5+ in senior leadership
Strong ISO expertise; maritime experience required
Proven change leadership and communication skills
Compensation: $160-180K + bonus + RSAs
Benefits: Medical, dental, vision, life, disability, 401(k)
Operations Manager
Operations director job in Clinton, NJ
Operations Manager (Home Health & Branch Management)
BrightStar Care is a nationally recognized home care brand known for delivering compassionate, high-quality care backed by clinical excellence and operational integrity. The Operations Manager leads daily operations for BrightStar Care, ensuring smooth clinical and administrative processes, compliance, team productivity, and exceptional client care. BrightStar Care is a nationally recognized home care brand known for delivering compassionate, high-quality care backed by clinical excellence and operational integrity. This leadership role demands strategic oversight combined with hands-on management to drive efficiency, profitability, and high standards across multiple office locations.
Key Responsibilities:
Operational Leadership:
Direct and coordinate daily office activities, including scheduling, payroll, billing, sales/marketing, recruiting, and compliance.
Ensure adherence to BrightStar Care standards, New Jersey regulations, and Joint Commission standards.
Conduct regular operational audits, leveraging data to enhance service delivery, caregiver efficiency, and client satisfaction.
Act as a proxy for the owner(s) in internal decision-making, staff meetings, and urgent client escalations.
Team Management & Culture:
Recruit, onboard, train, develop, and retain high-performance office and field staff.
Provide direct supervision, coaching, performance management, and timely feedback to ensure accountability and growth.
Foster a culture rooted in accountability, high standards, compassionate care, and positive employee engagement.
Proactively manage employee relations, promoting strong morale and reducing turnover.
Ensure timely communication between field staff, office staff, clients, and leadership.
Client Service Excellence:
Ensure rapid, professional handling of all client inquiries, concerns, and complaints.
Monitor service delivery and client satisfaction through surveys, Google reviews, Home Care Pulse Surveys and continuous feedback loops.
Implement consistent conversion practices to maximize client retention and revenue growth.
Regularly secure positive client and employee feedback, maintaining Home Care Pulse awards and achieving consistent 5-star Google reviews.
Compliance & Risk Management:
Maintain compliance with all federal, state, local regulations, and accreditation standards.
Effectively manage workers' compensation programs, safety protocols, and injury prevention measures.
Ensure timely and accurate documentation, credentialing, performance reviews, and ongoing training requirements.
Strategic Hiring & Retention:
Develop proactive, ongoing recruiting strategies in collaboration with HR to continuously build a robust talent pipeline.
Monitor caregiver turnover rates and implement strategic retention initiatives based on employee feedback.
Oversee thorough onboarding processes, training programs, and compliance documentation to ensure immediate productivity and compliance.
Technology & Operational Systems:
Proficient with Microsoft Office suite including Excel and Teams
Proficiently manage and utilize systems including payroll (ADP preferred), EMR, Applicant Tracking Systems, and cloud-based communication platforms (RingCentral).
Optimize scheduling and resource allocation to maintain operational efficiency and profitability.
Reporting & Communication:
Provide regular operational performance updates, surfacing key issues proactively to ownership.
Ensure timely, clear communication between field staff, office staff, clients, and leadership.
QUALIFICATIONS
Required:
3-5 years of operations leadership in home healthcare or similar healthcare service organization.
Proven ability to manage multi-location or high-volume branch operations.
Comprehensive understanding of NJ home care regulations and Joint Commission standards.
Exceptional organizational, problem-solving, and strategic leadership skills.
Demonstrated track record of improving team morale, retention, and service quality.
Hands-on experience in healthcare scheduling, payroll systems, billing/coding, and compliance management.
Valid driver's license and reliable transportation.
Preferred:
Previous experience within BrightStar Care or similar branded home care franchises.
Experience with performance management frameworks and service quality dashboards.
Bilingual (Spanish) communication skills.
Work Environment & Travel:
High-paced office setting with extensive phone and computer use, including extended periods of sitting or standing.
Occasional travel (up to 20%) required for client service, recruitment efforts, and professional training/conferences.
Ready to grow your career while making a difference in people's lives? Apply today and join BrightStar Care's mission to deliver premium healthcare solutions.
Operations Manager
Operations director job in Gloucester City, NJ
Reports to: President
Employment Type: Full-time, On-site
About the Company
We are a growing chemical manufacturer specializing in toll blending, contract packaging, and sales of food & beverage sanitation and janitorial chemical products. We pride ourselves on our flexibility, quality, and customer service, providing customized solutions for a range of industrial and sanitation applications.
Position Overview
The Operations Manager will work closely with the President to manage and coordinate the daily activities of our production, packaging, and logistics operations. This individual will be responsible for keeping all divisions running efficiently - from raw material sourcing to finished product shipment - while maintaining high standards of safety, quality, and customer satisfaction.
This is a hands-on management role in support of the president suited to someone who can balance leadership with practical involvement in the office and on the plant floor.
Key Responsibilities
Production & Daily Operations
Identify what is required for staff to carry out their duties.
Oversee day-to-day blending, filling, and packaging operations. Address concerns in a timely fashion.
Coordinate between the office and warehouse to keep orders moving efficiently.
Derive and analyze reports regarding operations and pass to management when requested.
Evaluate the company's present operational policies and procedures and suggest ways of improving.
Supply Chain & Inventory
Manage raw material and packaging inventory to avoid shortages or excess stock.
Work with suppliers to ensure timely and cost-effective purchasing.
Track inventory usage and maintain accurate records.
Assist in managing shipping and receiving operations.
Compliance & Safety
Maintain a clean, safe, and organized work environment.
Oversee SDS management and staff safety training.
Ensure building compliance.
Administrative & Financial Support
Assist with cost tracking, job costing, and production efficiency reporting.
Help develop and monitor operational budgets.
Provide input on pricing, scheduling, and contract work planning.
Assist in managing office clerical personnel.
Leadership & Team Development
Work alongside staff when needed to meet deadlines or resolve issues.
Assist supervising production, warehouse and office staff; provide daily direction and feedback.
Build a culture of accountability, teamwork, and continuous improvement.
Qualifications
3-7 years of experience in manufacturing operations.
Strong understanding of production processes, safety practices, and inventory management.
Comfortable being hands-on as a leader and directly involved in day-to-day operations.
Ability to coordinate across multiple departments and balance competing priorities.
Solid communication, organization, and problem-solving skills.
Director of Operations
Operations director job in Philadelphia, PA
Baltimore, Philadelphia and Southern New Jersey.
The Company
Miner Ltd, an OnPoint Company, is an industry-leading service and equipment solutions provider with branch-based operations across the country. OnPoint Group is a fast-paced and ever-changing company and has been awarded the Best Managed Companies Award by Deloitte and WSJ for three years running, as well as having been named to the Inc. 5000 Fastest Growing Companies list for eight consecutive years! We believe in challenging the status quo and finding a better way for our customers, which is how we have grown into the company we are today.
Miner drives down the cost of warehousing and materials management operations saving our customers revenue and time by understanding their business, finding efficiencies in their operation, providing faster systems repairs and delivering expertly executed scheduled maintenance. For more than 20 years, Miner has consistently delivered professional emergency maintenance service, equipment analysis and proactive preventative maintenance solutions to companies throughout North America. Miner solutions leave their customers more time to focus on their core business - not on the business of maintenance and materials management.
Benefits
At Miner we believe that Our People are what make us great and help us deliver exceptional customer service! We offer industry leading Benefits to include:
Competitive pay - Plus incentive opportunities!
Full benefits package that starts day one - Includes medical, dental, vision, 401K with match, company-paid life insurance and disability coverage.
PTO and Paid Holidays
Training and mentoring - Learn from our experts in the industry
Advancement opportunities
Please view our benefits page to learn more about the Benefits to all Miner employees.
The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern.
Job Summary
The Director of Operations will be responsible for managing all aspects of operations and service delivery and the overall financial performance of the self-perform service branches across the assigned territory.
Key Job Responsibilities
Direct and oversee all operations in an assigned territory. This includes P&L responsibility.
Provide guidance and support in planning, organizing and directing the activities of operations and service teams.
Partner with Regional Vice President to develop and execute strategy and policies.
Collaborate with Director of Sales to ensure continuity between operations and the sales team.
Communicate all operational and service-related activities across the team.
Work with clients, vendors and leaders across the territory to ensure goal congruence and consistently exceed our clients' and employees' expectations.
Manage the overall financial performance of the branches across the assigned territory.
Drive profitable growth through optimizing operations and effective management of assigned assets (people, financial and material).
Analyze operational processes and provide recommendations for improvements.
Analyze maintenance service operations to identify potential customers/markets.
Implement changes on pricing and gross margins.
Develop strategic operating plans for the self-perform branches that align with the growth and profitability objectives of the broader organization.
Coach Managers on appropriate levels of operating and overhead expenses incurred in service operations.
Account Receivable responsibility with a focus on timely execution for the assigned region.
Serve as a communication channel to share the best practice strategies and results that will enable growth.
Drive the effectiveness of service operations and make changes to improve performance and ensure that contractual obligations are completed, and customer satisfaction is achieved.
Drive accountability for key metrics performance indicators that move the business forward.
Manage process changes, enhancements and modifications to facilitate implementation of new or improved business processes.
Builds and support an environment that energizes team members to provide high quality, cost efficient, customer-directed service and exceed performance targets.
Other duties as assigned by supervisor.
Travel Required 50% of the time across the assigned territory
Key Performance Measurements
A score card that reflects performance in areas such as safety, completion time for projects, customer satisfaction, and issue resolution.
Management of team goals including: attitude; diligence; contributions; and willingness & ability to learn new skills and information.
Equipment Installation and Maintenance Service Sales Revenue, strong incremental improvement to Plan.
Equipment Installation and Maintenance Service Gross Profit Revenue, strong incremental improvement to Plan.
New customer growth.
Growth of existing customer services utilized.
Driving key business initiatives as the customer needs change.
Other key metrics prescribed by Miner Ltd. leadership, resulting in positive customer and Company impact.
Requirements
Bachelor's Degree preferred. Master's Degree is a plus.
Experience with multi-site, geographically distributed workforce.
Operations experience in a branch-based service industry.
Experience with direct management experience.
Previous Sales and/or Account Management success, preferred.
Excellent interpersonal skills and a collaborative management style.
Excellent verbal, analytical, organizational, writing and presentation skills.
Extensive skills in Microsoft Office Products.
Deep understanding of financial analysis and reporting, key business metrics, forecasting, and annual budgeting.
Proven ability to thrive in a fast paced, technology driven service environment.
Ability to work with individuals from diverse backgrounds and with diverse needs and across remote offices.
Must be results-oriented and demonstrate the ability to work independently and in a team environment as well as to lead and/or participate in cross-functional teams.
Demonstrated success working in highly collaborative environments with a track-record of accomplishments in measurable business metrics.
Must possess innovative leadership, communication, delivery, consultative, partnership, and team building skills.
Travel within the region by car or airplane is mandatory. Travel expectations is 25-30%.
The selected candidate will be required to pass a criminal history background check.
*This job description is subject to change at any time.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to wear approved Personal Protective Equipment (PPE), carry tools, use hands to maneuver, handle or feel, and hear and talk. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision and the ability to adjust focus. Employees must maintain a high level of self-awareness about their surroundings due to the high level of high voltage AC/DC power in the work environment.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work is performed in various locations, including warehouses, distribution centers, manufacturing plants, refineries and hospital settings. Employees may work with co-workers' side-by-side with a moderate level of activity being performed. Exposure to high voltage AC/DC power is very common in many work environments. The noise level in the work environment is moderate to high.
Miner Ltd. considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.
Disclaimer
This job posting may also appear on other job boards. Be aware that job postings on external job boards may not be authorized by OnPoint Group and may contain inaccurate or incomplete information. While we encourage you to explore these opportunities, please be aware that we do not endorse or control the content on these external sites. We are not responsible for the accuracy, completeness, or reliability of information posted on other job sites, and we are not liable for any damages or losses that may arise from your use of that information. You are solely responsible for verifying the accuracy and completeness of any information you obtain from external sources. Applicants should refer to OnPoint Group's Careers Page for the most accurate job posting and reach out to the Company with any questions about a job posting.
Salary Range
The pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications, and geographic location. Employees may be eligible for additional incentive pay.
Salary Description $120,000 - $150,000 per year
Sr. Manager, Business Planning & Operations - M&B
Operations director job in Camden, NJ
Since 1869, we've connected people through food they love. We're proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell's brand, as well as Cape Cod, Chunky, Goldfish, Kettle Brand, Lance, Late July, Pacific Foods, Pepperidge Farm, Prego, Pace, Rao's Homemade, Snack Factory, Snyder's of Hanover. Swanson, and V8.
Here, you will make a difference every day. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us.
Why Campbell's…
Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners).
Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting.
Campbell's offers unlimited sick time along with paid time off and holiday pay.
If in WHQ - free access to the fitness center. Access to on-site day care (operated by Bright Horizons) and company store.
Giving back to the communities where our employees work and live is very important to Campbell's. Our “Campbell's Cares” program matches employee donations and/or volunteer activity up to $1,500 annually.
Campbell's has a variety of Employee Resource Groups (ERGs) to support employees.
How you will make history here...
The Sr. Manager, Business Planning & Operations - Meals & Beverages (M&B) will support the VP, Strategy and Planning and M&B leadership by driving operational excellence in planning, priority-setting, and execution across the Division. This role is responsible for enabling effective business planning and decision-making through key M&B Leadership Team forums and the broader Divisional Integrated Business Planning (IBP) process, in collaboration with a range of M&B leaders. The ideal candidate is a proactive, results-oriented leader with strong business acumen, exceptional stakeholder management and communication skills, and a passion for driving impact across complex, matrixed environments.
What you will do:
Lead High-Impact M&B Leadership Team Operations
Own Meals & Beverages (M&B) Leadership Team engagement model, driving effective ways of working across the to foster agile decision-making, operational efficiency, and a culture of accountability and collaboration.
Support efforts to diagnose and address systemic challenges in business processes, communication flows, and other organizational dynamics.
Own Critical M&B Decision-Making Forums
Own the end-to-end preparation and facilitation of key forums, including Monthly Business Reviews, M&B LT meetings, and Op Comm connects.
Partner with divisional leadership to develop content and discussion, enabling critical connection points on ‘the right topics at the right time' to guide performance management and forward-looking planning.
Connect Divisional SPLAN / AOP Priorities with Integrated Business Planning (IBP)
Drive an effective divisional Integrated Business Planning (IBP) process to ensure delivery of strategic and annual operating plans, serving as a strategic connector and influencer across functions.
Ensure alignment of inputs, insights, and messaging to support a cohesive and compelling division narrative that informs enterprise planning and decision-making.
Drive broader visibility and understanding of IBP across the division and partner with broader Enterprise IBP team on continuous improvement efforts.
Support Divisional strategic planning and priority-setting in partnership with Enterprise and Divisional Leaders.
Who you will work with...
You will work with the M&B Leadership team and IBP partners.
What you bring to the table (must have)...
Bachelor's degree in Business, Strategy, or related field; MBA or advanced degree preferred.
8+ years of progressive experience in business operations, strategy, or organizational effectiveness, ideally within CPG or a similarly complex industry.
It would be great if you have (nice to have)...
Proven track record of leading cross-functional initiatives and driving measurable business impact.
Strong analytical and problem-solving skills with the ability to synthesize complex information into actionable insights.
Exceptional communication, facilitation, and stakeholder management skills.
Experience with Integrated Business Planning (IBP) or similar enterprise planning frameworks.
Ability to thrive in a fast-paced, dynamic environment and influence at all levels of the organization.
Compensation and Benefits:
The target base salary range for this full-time, salaried position is between
$129,400-$186,000
Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. Total pay may include other forms of compensation. In addition, we offer competitive health, dental, 401k and wellness benefits beginning on the first day of employment. Please ask your Talent Acquisition Partner for more information about our total rewards package.
The Company is committed to providing equal opportunity for employees and qualified applicants in all aspects of the employment relationship, including consideration for employment, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, protected veteran status, disability, age, religion, or any other classification protected by law.
Auto-ApplyDir of Operations
Operations director job in Philadelphia, PA
At Oyster House, we provide an exceptional dining experience with fresh seafood, great service, and a welcoming atmosphere. As we expand, we're looking for an experienced Director of Operations to oversee multiple locations, drive operational excellence, and ensure our brand's continued growth and success.
Key Responsibilities:
Oversee daily operations of multiple Oyster House locations, ensuring high service standards, food quality, and operational efficiency.
Manage and lead a team of General Managers and staff to ensure seamless operations across all locations.
Use P&L statements and financial data to optimize profitability, control costs, and improve operational efficiency.
Oversee inventory management, ensuring accurate and cost-effective supply chain operations.
Ensure compliance with health, safety, and sanitation regulations across all locations.
Develop and implement staff training and development programs to maintain high performance and guest satisfaction.
Monitor guest feedback through surveys, reviews, and direct interactions, resolving issues and enhancing customer experiences.
Collaborate with marketing teams to promote the Oyster House brand, drive traffic, and manage seasonal promotions and events.
Foster a positive work culture, focusing on team development, retention, and growth across all locations.
Qualifications:
Proven experience as a Senior General Manager, Director of Operations, or in a similar senior management role in the restaurant or hospitality industry (multi-unit experience preferred).
Strong financial acumen and experience with P&L management.
Exceptional leadership skills, with a focus on team development and operational excellence.
Excellent communication and interpersonal skills, with the ability to interact effectively with guests, staff, and leadership.
Ability to manage multiple priorities and thrive in a fast-paced environment.
A passion for great food, exceptional service, and a high-quality guest experience.
Benefits:
Competitive salary and performance-based bonuses.
Health and dental insurance options.
Paid time off.
Employee discounts across all locations.
Opportunities for growth and advancement within the company.
If you're an experienced leader with a passion for hospitality and multi-unit management, we'd love to hear from you! Join us and help shape the future of Oyster House.
Auto-ApplyDirector of Customer Success
Operations director job in Philadelphia, PA
Kiddom is redefining how technology powers learning. We combine world-class curriculum with cutting-edge AI and modern SaaS infrastructure to help schools deliver truly personalized education at scale. Our platform equips educators with real-time insights and flexible tools, enabling them to focus on what matters most-driving student growth and equity.
We're not just building technology; we're driving innovation in an industry ready for transformation. At Kiddom, team members sit at the center of this effort, collaborating across engineering, design, research, and education to create experiences that push boundaries and unlock new possibilities for learners and educators alike.
If you thrive in ambiguity, love working in high-ownership cultures, and are energized by the intersection of human impact and next-gen technology, this is the place to shape something transformative.
We're not just building ed-tech; we're disrupting an industry that's been slow to innovate. At Kiddom, Customer Success Leaders sit at the center, partnering with district administrators, school leaders, and educators to ensure technology translates into meaningful outcomes. By aligning closely with product, engineering, and GTM teams, they design and deliver onboarding, training, and support experiences that drive adoption, retention, and long-term impact in classrooms.
If you thrive in ambiguity, love working in high-ownership cultures, and are energized by the intersection of human impact and next-gen technology, this is the place to shape something transformative.You will:
Define the vision for customer success - Build and scale a strategy that ensures districts, schools, and educators achieve measurable outcomes with Kiddom.
Drive adoption and retention - Partner with GTM, product, and curriculum teams to ensure customers not only implement Kiddom successfully but continue to expand their usage over time.
Lead with impact - Shape programs that connect educators to insights, training, and support that translate into student growth and district-wide success.
Build and scale a high-performing team - Recruit, develop, and coach a team of customer success managers and support specialists to deliver exceptional experiences.
Transform onboarding and implementation - Reimagine how schools and districts adopt Kiddom, building streamlined, data-informed workflows that accelerate time-to-value.
Champion the voice of the customer - Act as a critical partner to product and engineering, ensuring customer needs and feedback shape the roadmap.
Operationalize success metrics - Define KPIs for adoption, engagement, retention, and NPS, ensuring data-driven visibility into team and customer performance.
Represent Kiddom with senior district leaders - Build trusted partnerships with superintendents, administrators, and decision-makers, positioning Kiddom as a strategic partner.
What we're looking for:
10+ years of experience in customer success, account management, or related roles, with at least 5 years leading teams in a SaaS environment.
Proven track record driving adoption, retention, and expansion at scale in K-12, ed-tech, or similarly complex enterprise SaaS markets.
Strong leadership and coaching abilities-you've built and scaled teams that consistently exceed targets and delight customers.
Operational rigor-you can design systems, playbooks, and processes that bring clarity and consistency to a fast-moving environment.
Executive presence-you're comfortable engaging with district and school leaders, building credibility and trust.
Exceptional cross-functional influence-you can align customer success with product, engineering, curriculum, and GTM strategies.
Passion for impact-you care deeply about education and want to shape technology that improves equity and outcomes for students.
$100,000 - $160,000 a year
Salary range is dependent on geographic location, prior experience, seniority, and demonstrated role related ability during the interview process.
What we offer:Full time permanent employees are eligible for the following benefits from their first day of employment:
* Competitive salary* Meaningful equity* Health insurance benefits: medical (various PPO/HMO/HSA plans), dental, vision, disability and life insurance* One Medical membership (in participating locations)* Flexible vacation time policy (subject to internal approval). Average use 4 weeks off per year.* 10 paid sick days per year (pro rated depending on start date)* Paid holidays* Paid bereavement leave* Paid family leave after birth/adoption. Minimum of 16 paid weeks for birthing parents, 10 weeks for caretaker parents. Meant to supplement benefits offered by State.* Commuter and FSA plans
Equal Employment Opportunity PolicyKiddom is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, gender, sexual orientation, transgender status, national origin, citizenship status, uniform service member status, pregnancy, age, genetic information, disability, or any other protected status in accordance with all applicable federal, state, and local laws.
Auto-ApplyDirector of Mural Operations
Operations director job in Philadelphia, PA
A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.
As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you're interested in working with a passionate team of people who care about the future of Philadelphia, start here.
What we offer
* Impact - The work you do here matters to millions.
* Growth - Philadelphia is growing, why not grow with it?
* Diversity & Inclusion - Find a career in a place where everyone belongs.
* Benefits - We care about your well-being.
Agency Description
About Mural Arts Philadelphia Mural Arts Philadelphia is the nation's largest public art program, dedicated to the belief that art ignites change. For 40 years, Mural Arts has united artists and communities through a collaborative and equitable process, creating nearly 4,000 artworks that have transformed public spaces and individual lives. Mural Arts aims to empower people, stimulate dialogue, and build bridges of understanding with projects that attract artists from Philadelphia and around the world, and programs that focus on youth education, restorative justice, mental health and wellness, and public art and its preservation, earning Philadelphia worldwide recognition as the "City of Murals."
Job Description
Position Summary
Reporting to the Chief Operating Officer, the Director of Mural Operations oversees the maintenance and quality of the Mural Arts collection (3,500+ works) and the lots, gardens, and parks they inhabit. This role is responsible for contract management, vendor relationships, and ensuring that each mural's vision is executed and preserved. The Director manages the Mural Operations team, coordinates with internal and external partners, and implements best practices for long-term mural preservation and safety.
Essential Functions
* Lead and manage the Mural Operations team, including hiring, training, and evaluating staff to ensure high-quality and safe mural production.
* Oversee the maintenance and upkeep of 3,500+ murals, ensuring the preservation of their artistic vision.
* Lead efforts in safety training and skill sharing for artist installers and project managers. Establish a schedule for themed training, including internal presentations of case studies, coordinating training with outside vendors as necessary, and additional skill-building and knowledge sharing as needed.
* Develop, manage, and maintain vendor contracts and relationships for all mural maintenance needs, including cleaning, structural repairs, and landscape care.
* Assess potential mural sites, evaluate conditions, and support Project Managers in cost estimation for site preparation.
* Coordinate with internal teams and contractors to ensure the timely completion of public art projects.
* Research, test, and evaluate new materials, tools, and techniques to enhance mural longevity and train staff on new applications.
* Direct the on-site production of over 100 public art projects annually, ensuring adherence to operations policies and protocols.
* Oversee inventory management, including the maintenance of supplies and equipment valued at over $3,000,000, and manage an annual department budget of approximately $95,000.
* Manage a fleet of seven vehicles, including scheduling for maintenance and repairs.
* Serve as liaison between Mural Arts and the City of Philadelphia, facilitating relationships with community groups, local government, artists, and other stakeholders.
Competencies, Knowledge, Skills and Abilities
Communication
Clear, effective, and appropriate verbal and written communication with internal and external groups; ability to listen and understand others; makes a conscious effort to keep others informed; if applicable, completes reports on time, accurately, and grammatically correct.
Teamwork & Collaboration
Effectively works and collaborates with others toward a common goal; builds and maintains cooperative, respectful work relationships with internal and external contacts; takes initiative to support the work of the department/organization.
Problem-Solving
Ability to respond appropriately in routine and complicated situations, think out implications of actions, independent functioning. Uses sound and reasonable judgment, following established protocols when making decisions.
Innovation
Seeks opportunities to identify and implement improvements to current processes, systems and methods through small changes or larger innovations. Encourages others to adopt new ways to do things that promote quality, efficiency, and effectiveness.
Planning & Organization
Handles competing priorities in a timely fashion by identifying the most important activities or issues to work on; effectively manages own and others' time; Maintains organized, comprehensive records, contracts and documentation required for departmental and program needs including grant and fiscal documentation.
Professional & Ethical Standards
Meets basic work expectations of honesty, cooperation, integrity, courtesy, and willingness to learn; Maintains confidentiality according to company policies; Demonstrates technical expertise in job tasks; displays understanding of how job relates to other jobs/departments; Punctual, follows through, can be relied upon to complete assignments and commitments made to others; Upholds company policies and procedures and demonstrates safe work habits.
Budget Management
Accurate monitoring and control of expenditures and utilization of resources; achieves cost effective results. Adheres to the budget boundaries and documents all expenditures. Keeps the Finance department apprised of activities that could positively or negatively impact the budget.
* Employee Development
Motivates staff to improve, encourages suggestions and solutions; Appropriately and effectively provides feedback to work groups, both positive and negative; provides training and development opportunities as needed/requested. *For managers of people.
* Departmental Direction
Planning, development, implementation, and monitoring of programs, projects, policies, and procedures that ensure efficient and consistent department or division operations; clearly establishes and refines goals and objectives for the work group. *For managers of people.
Qualifications
* Minimum 5 years of experience in public art, mural management, or a related field.
* Experience with contract management and vendor negotiations.
* Knowledge of mural-making materials, preservation techniques, and structural repair practices.
* Ability to operate aerial lifts, industrial vehicles, and high-powered landscaping equipment.
* Excellent communication and project management skills.
* Proven ability to work independently and collaboratively, engaging with diverse teams and stakeholders.
* Commitment to the mission of Mural Arts Philadelphia.
* Ability to perform duties listed above, including regular lifting and carrying of equipment, using ladders, and operating painting equipment.
* Must be able to work occasional weekends as needed.
Additional Information
TO APPLY: Interested candidates must submit a cover letter, resume, and references.
Salary Range: $65,000-$80,000
Discover the Perks of Being a City of Philadelphia Employee:
* Transportation: City employees get unlimited FREE public transportation all year long through SEPTA's Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.
* Parental Benefits: The City offers its employees 8 weeks of paid parental leave.
* We offer Comprehensive health coverage for employees and their eligible dependents.
* Our wellness program offers eligibility into the discounted medical plan
* Employees receive paid vacation, sick leave, and holidays
* Generous retirement savings options are available
* Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
* Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!
Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!
* The successful candidate must be a city of Philadelphia resident within six months of hire
Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to *****************.
For more information, go to: Human Relations Website: ******************************************************
Director of Operations
Operations director job in Philadelphia, PA
Baltimore, Philadelphia and Southern New Jersey. The Company Miner Ltd, an OnPoint Company, is an industry-leading service and equipment solutions provider with branch-based operations across the country. OnPoint Group is a fast-paced and ever-changing company and has been awarded the Best Managed Companies Award by Deloitte and WSJ for three years running, as well as having been named to the Inc. 5000 Fastest Growing Companies list for eight consecutive years! We believe in challenging the status quo and finding a better way for our customers, which is how we have grown into the company we are today.
Miner drives down the cost of warehousing and materials management operations saving our customers revenue and time by understanding their business, finding efficiencies in their operation, providing faster systems repairs and delivering expertly executed scheduled maintenance. For more than 20 years, Miner has consistently delivered professional emergency maintenance service, equipment analysis and proactive preventative maintenance solutions to companies throughout North America. Miner solutions leave their customers more time to focus on their core business - not on the business of maintenance and materials management.
Benefits
At Miner we believe that Our People are what make us great and help us deliver exceptional customer service! We offer industry leading Benefits to include:
* Competitive pay - Plus incentive opportunities!
* Full benefits package that starts day one - Includes medical, dental, vision, 401K with match, company-paid life insurance and disability coverage.
* PTO and Paid Holidays
* Training and mentoring - Learn from our experts in the industry
* Advancement opportunities
Please view our benefits page to learn more about the Benefits to all Miner employees.
The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern.
Job Summary
The Director of Operations will be responsible for managing all aspects of operations and service delivery and the overall financial performance of the self-perform service branches across the assigned territory.
Key Job Responsibilities
* Direct and oversee all operations in an assigned territory. This includes P&L responsibility.
* Provide guidance and support in planning, organizing and directing the activities of operations and service teams.
* Partner with Regional Vice President to develop and execute strategy and policies.
* Collaborate with Director of Sales to ensure continuity between operations and the sales team.
* Communicate all operational and service-related activities across the team.
* Work with clients, vendors and leaders across the territory to ensure goal congruence and consistently exceed our clients' and employees' expectations.
* Manage the overall financial performance of the branches across the assigned territory.
* Drive profitable growth through optimizing operations and effective management of assigned assets (people, financial and material).
* Analyze operational processes and provide recommendations for improvements.
* Analyze maintenance service operations to identify potential customers/markets.
* Implement changes on pricing and gross margins.
* Develop strategic operating plans for the self-perform branches that align with the growth and profitability objectives of the broader organization.
* Coach Managers on appropriate levels of operating and overhead expenses incurred in service operations.
* Account Receivable responsibility with a focus on timely execution for the assigned region.
* Serve as a communication channel to share the best practice strategies and results that will enable growth.
* Drive the effectiveness of service operations and make changes to improve performance and ensure that contractual obligations are completed, and customer satisfaction is achieved.
* Drive accountability for key metrics performance indicators that move the business forward.
* Manage process changes, enhancements and modifications to facilitate implementation of new or improved business processes.
* Builds and support an environment that energizes team members to provide high quality, cost efficient, customer-directed service and exceed performance targets.
* Other duties as assigned by supervisor.
* Travel Required 50% of the time across the assigned territory
Key Performance Measurements
* A score card that reflects performance in areas such as safety, completion time for projects, customer satisfaction, and issue resolution.
* Management of team goals including: attitude; diligence; contributions; and willingness & ability to learn new skills and information.
* Equipment Installation and Maintenance Service Sales Revenue, strong incremental improvement to Plan.
* Equipment Installation and Maintenance Service Gross Profit Revenue, strong incremental improvement to Plan.
* New customer growth.
* Growth of existing customer services utilized.
* Driving key business initiatives as the customer needs change.
* Other key metrics prescribed by Miner Ltd. leadership, resulting in positive customer and Company impact.
Requirements
* Bachelor's Degree preferred. Master's Degree is a plus.
* Experience with multi-site, geographically distributed workforce.
* Operations experience in a branch-based service industry.
* Experience with direct management experience.
* Previous Sales and/or Account Management success, preferred.
* Excellent interpersonal skills and a collaborative management style.
* Excellent verbal, analytical, organizational, writing and presentation skills.
* Extensive skills in Microsoft Office Products.
* Deep understanding of financial analysis and reporting, key business metrics, forecasting, and annual budgeting.
* Proven ability to thrive in a fast paced, technology driven service environment.
* Ability to work with individuals from diverse backgrounds and with diverse needs and across remote offices.
* Must be results-oriented and demonstrate the ability to work independently and in a team environment as well as to lead and/or participate in cross-functional teams.
* Demonstrated success working in highly collaborative environments with a track-record of accomplishments in measurable business metrics.
* Must possess innovative leadership, communication, delivery, consultative, partnership, and team building skills.
* Travel within the region by car or airplane is mandatory. Travel expectations is 25-30%.
* The selected candidate will be required to pass a criminal history background check.
* This job description is subject to change at any time.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to wear approved Personal Protective Equipment (PPE), carry tools, use hands to maneuver, handle or feel, and hear and talk. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision and the ability to adjust focus. Employees must maintain a high level of self-awareness about their surroundings due to the high level of high voltage AC/DC power in the work environment.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work is performed in various locations, including warehouses, distribution centers, manufacturing plants, refineries and hospital settings. Employees may work with co-workers' side-by-side with a moderate level of activity being performed. Exposure to high voltage AC/DC power is very common in many work environments. The noise level in the work environment is moderate to high.
Miner Ltd. considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.
Disclaimer
This job posting may also appear on other job boards. Be aware that job postings on external job boards may not be authorized by OnPoint Group and may contain inaccurate or incomplete information. While we encourage you to explore these opportunities, please be aware that we do not endorse or control the content on these external sites. We are not responsible for the accuracy, completeness, or reliability of information posted on other job sites, and we are not liable for any damages or losses that may arise from your use of that information. You are solely responsible for verifying the accuracy and completeness of any information you obtain from external sources. Applicants should refer to OnPoint Group's Careers Page for the most accurate job posting and reach out to the Company with any questions about a job posting.
Salary Range
The pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications, and geographic location. Employees may be eligible for additional incentive pay.
Salary Description
$120,000 - $150,000 per year
Customs Brokerage Manager TCRS4583
Operations director job in Edison, NJ
The Customs Brokerage Manager will be the corporate brokerage license holder for an expanding logistic/freight forwarding company. This position will be responsible for ensuring compliance with all customs regulations, facilitating the clearance of goods, and providing expert guidance on customs-related matters.
This is a flexible in-office position in Edison, NJ.
EXPECTATIONS
Manage the corporate customs license application process with CBP
Full responsibility to create the brokerage department for logistics company
Build the brokerage department team's procedures, processes, and training
Set up entire brokerage system to include filer code & other areas of brokerage operation
Manage team with end-to-end import brokerage responsibilities, including P&L
Create KPIs to monitor company and team's brokerage performance and compliance
Manage brokerage team and multiple complex projects in a fast-paced environment
Stay up to date on import/export regulations, industry trends to incorporate into trade processes
ESSENTIALS
5 years of experience in trade compliance and brokerage
Licensed Customs Broker required
In depth knowledge of import entry process with CBP and other government agencies
Solid understanding with HTS Classification, Country of Origin, FTA, Valuation methods, and AD/CVD
Experience being corporate license holder from application to maintenance
Excellent customer service and relationship building skills
Strong analytical, organizational, and communication skills
Experience leading a brokerage team
Proficient in MS Office; including Excel and Access
Director of Operations
Operations director job in New Brunswick, NJ
Director - Operations As one of the fastest growing firms in the energy waste reduction movement, SEEL (Solutions for Energy Efficient Logistics) provides wholistic residential and commercial program management solutions for utility and municipal clients throughout the country. We are looking for a Director of Operations to manage multiple utility partner programs. The Director of Operations is responsible for delivery, continuous improvement, and growth of Solutions for Energy Efficient Logistics (SEEL) energy efficiency programs including staff and resource management to achieve client and program efficiency and financial goals. Participation on the Senior Leadership team and other cross-functional teams as required.
PRIMARY POSITION OBJECTIVES
Lead a team of program managers in meeting or exceeding contractual requirements and client satisfaction targets while overseeing strategic planning and execution for all programs within the assigned portfolio.
Identify growth opportunities and lead strategic growth initiatives leveraging the support of cross-departmental teams including Sales, Engineering, Strategy, Compliance and Finance. Strengthen client relationships, escalate client priorities and connect program initiatives to organizational strategic objectives
Drive the development and refinement of organizational systems and structures for consistently achieving programmatic success while maximizing client satisfaction
DUTIES AND RESPONSIBILITIES
Responsible for leading the execution of programmatic initiatives specific to the Solutions for Energy Efficient Logistics (SEEL) business partnership, in a world-class manner ensuring operational success and department growth that aligns with the company's strategic goals and client satisfaction metrics
Manage teams and individuals in a high-performance fashion creating a performance-oriented, values-based culture and esprit de corps
Plan, execute, and manage a number of diverse utility residential energy efficiency programs specific to SEEL
Manage program deliverables and reporting requirements in a timely fashion that meets or exceeds client expectations
Coordinate with Strategy and Innovation (S&I) to plan and implement program pilots. As part of a coordinated team approach, develop go-to-market plans for SEEL products and services. Work with S&I to oversee stage gate reviews and structuring functions to ensure value propositions of all stakeholders are well understood
Oversee development and management of project work plans, resource budgets, client reports, and communication plans
Finalize program contract and scopes of work budget including but not limited to the writing and/or review of proposals to determine profit & loss feasibility, labor costs, timeline, funding, staffing requirements to meet business unit and company goals
Utilize project management skills to lead project selection, scoping, defining, and reviewing to ensure alignment with business vision and strategy
Establish, manage and meet both short-term and long-term financial targets, oversee program budgets and contracts, staffing levels, rates, and profitability
Manage organizational growth and risk through the adoption of thorough, efficient operational procedures including status reporting, staff meetings, operations reviews and dashboards, and key performance indicators
Oversee development and management of project work plans, resource budgets, client reports, and communication plans
Acquire, lead, train, develop and retain team leaders, project managers, and technical talent to ensure consistent quality delivery of the company's business line solutions
Budget Forecasting (revenue)
Represent program operations as part of the Operations Team and will also participate in the Senior Leadership Team
Contribute to cross-departmental key strategic initiatives and be responsible for process improvements within their business line
Partner with shared service teams including Finance, Human Resources, Marketing, IT and the Strategy group to cohesively implement high-value programs to support our strategic growth
Coordinate and partner with departments across the company in devising marketing and product strategies and program tools and systems to support the client and internal operation
Research energy efficiency policy and leverage knowledge to develop and optimize program design
Performs related work as required
10-30% travel is expected
QUALIFICATIONS
Master's degree with at least 5 years of experience. o Note Bachelor's and 7 years' experience in energy efficiency, renewable energy, and/or electric technologies concepts, practices, and procedures or related field acceptable also.
Certified Energy Manager highly preferred
Minimum 5 years of experience leading and directing others including cross functional and matrix-managed teams is mandatory
Experience managing P&L and/or departmental budgets and have demonstrated ability to manage programs and products on time, on budget, in scope
Adept at managing client relationships, preferably with utility client experience, at the Director and Vice President (or higher) levels
Strong problem-solving skills, ability to work in diverse and matrixed organizations and has proven ability to successfully work with cross-functional teams and departments
Demonstrated success in team leadership and management with a proven track record of successfully implementing change within an organization
Demonstrated operational experience
Strong financial and project management acumen
Strong consulting-oriented skills and strategic thinking
Excellent written and verbal skills
Strong planning, implementation, and organizational skills
Ability to manage multiple tasks and adapt quickly to new opportunities
Skilled user of Microsoft Office Suite applications
Ability to pass the background check and drug test
The above information is intended to describe the most important aspects of the job. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required to perform the work.