Operations specialist jobs in Glen Allen, VA - 151 jobs

Kelly Engineering is seeking a DIRECT HIRE - Electrical Control Specialist to join one of our leading clients in the chemical manufacturing industry at their Petersburg, VA plant. Please apply to learn more! Compensation: $100,000 - $130,000/yr Shift: 1st Ideal Candidate: 5-10 years industry experience Proven experience in industrial automation, process control, and instrumentation. Proficiency with PLC programming, HMI configuration, and electrical troubleshooting. Strong understanding of industrial electrical codes and safety standards. Experience in a chemical or manufacturing environment preferred. Job Description Interface with electrical contractors and oversee project execution. Provide technical support and guidance to plant personnel. Evaluate electrical systems and recommend design improvements or repairs. Maintain and troubleshoot electrical equipment including switchgear, motors, generators, pumps, and fans. Operate and monitor compressors, control systems, and alarms. Maintain DC electrical systems such as batteries, rectifiers, and inverters. Configure, commission, and maintain PLCs, HMIs, and control networks. Install and maintain instrumentation and valve positioners. Inspect and maintain safety systems (ESD panels, gas and flame detectors). Direct and support other qualified employees in performing electrical and controls work. Ensure compliance with company policies, NFPA 70 (NEC), PHMSA, EPA, and other regulatory standards. Contribute to project planning, budgeting, and continuous improvement efforts. Perform additional duties as assigned. Qualifications Proven experience in industrial automation, process control, and instrumentation. Proficiency with PLC programming, HMI configuration, and electrical troubleshooting. Strong understanding of industrial electrical codes and safety standards. Experience in a chemical or manufacturing environment preferred. Excellent communication, organization, and teamwork skills.

Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across all industries via air, ground, and ocean freight. A subsidiary of Estes Express lines with corporate located in Richmond, Virginia, EFW is uniquely backed by Estes Express Lines' extensive line haul network providing EFW clients with a hybrid transportation network. The company has received industry awards, including Specialty Carrier of the Year and E-Commerce Delivery Carrier of the Year, and has been recognized by Global Trade Americas as a leading 3PL to watch. We are proud to offer highly competitive pay and a comprehensive benefits package, including: Paid vacation, sick time, and holidays 401(k) plan with company match Medical, dental, and vision insurance Short- and long-term disability plans Life and accidental death & dismemberment insurance Job referral bonus program Responsibilities The Specialist, Truckload Control Tower Operations, is accountable for the day-to-day relationship with the client and analyzing data to identify trends. This position is also responsible for establishing and maintaining positive, productive customer relations while managing daily resolution of issues. The Specialist, Truckload Control Tower Operations, helps support the Account Leader, Truckload Control Tower Operations in any day-to-day aspects needed, which can include data entry, carrier relationships, or customer reporting and communication. To perform this job successfully, an individual must satisfactorily perform each essential duty. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential duties. Model and act in accordance with EFW guiding principles and core values. Provide strong and long-term support to the Account Leader in all aspects of business Research and provide possible solutions for identified issues. Carry out assignments in conducting work for EFW and its clients, including data entry, customer reporting and communication, along with carrier relationship and maintenance. Ensure compliance with the internal quality policies, procedures, and guidelines. Assist with monitoring carrier delays and changes, and advise SMEs when other carriers must be utilized within the department to achieve more consistent deliveries and better pricing. Assist the client in gathering all requested information. Assist Account Leaders with internal customer-specific duties when needed, including POD verification, BOL generation and distribution, packing list summaries, tracking and tracing support, shipment creation and data entry, scheduling support and TMS status updates. Ensure all KPIs are being met and exceeded. Compile data upon request from clients and carriers. Send out and collect paperwork and documentation to support tracking and tracing needs as fit. Actively work to further develop business between EFW and the client. Develop new relationships with assigned Truckload, Drayage, and Expedited accounts through networking and additional opportunity probing. Build strategic relationships with key contacts at customer organizations to understand opportunities for creating value. Work collaboratively with the Truckload Services, Drayage, Expedited, and Truckload Control Tower teams at multiple sites and locations to ensure customers' needs and expectations are met. Complete administrative functions in a timely manner. Assist with handling transactional complaints and problems in a timely and effective manner. Maintain a high level of expertise and knowledge of products and services. Keep abreast of emerging technology changes and innovations through formal or informal study, reading business and professional publications, networking, and participation in professional organizations. Comply with company C-TPAT and TSA security procedures. Perform other duties as assigned. Qualifications The qualifications listed below are representative of the minimum knowledge, skill, and/or ability required. SKILLS AND ABILITIES Ability to read and interpret complex business and/or technical documents. Ability to write comprehensive reports and detailed business correspondence. Ability to work with managers or directors and communicate ambiguous concepts. Ability to present to groups across the organization. Ability to work independently or in a team setting, in a fast-paced environment. Must be mentally and emotionally capable of handling a high stress environment. Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications. Ability to effectively manage multiple tasks and work under pressure to meet deadlines. Demonstrated knowledge of sales concepts, methods, and techniques. Strong interpersonal skills (maturity, good judgment, diplomacy, and patience) and strong consulting and presentation skills. Demonstrated skills in organization group process, problem identification and resolution at both a strategic and functional level. Cognizant of domestic and international regulatory compliance laws and regulations related to the supply chain and transportation industry. Attention to detail in composing, typing, and proofing materials, establishing priorities and meeting deadlines. Excellent spelling, grammar, and written/ oral communication skills. Ability to plan, organize and manage multiple projects and set priorities. Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check. Must be eligible to work in the United States. At this time, EFW will not sponsor a new applicant for employment authorization for this position. EFW offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, ethnicity, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status. SUPERVISION Position functions with supervision. EDUCATION/EXPERIENCE Minimum of a bachelor's degree and a minimum of 2-5 years industry experience preferred. However, a combination of experience and/or education will be taken into consideration. LICENSES/CERTIFICATIONS None required. TRAVEL None required. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. Typically sitting at a desk or table. Intermittently sitting, standing, walking, or stooping. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform essential duties. Normal office situation. EFW is an Equal Opportunity Employer, Minorities/Female/Disabled/Veteran.

WelbeHealth PACE helps seniors stay in their homes and communities by providing medical care and community-based services. We believe in going the extra mile and aim to make a genuine difference in our participants' lives. Under the supervision of the Quality Operations Director (QOD), the Quality Operations Specialist is accountable for the maintenance and oversight of the WelbeHealth Quality Operations (QO) program. This role monitors staff compliance with state and federal regulations and WelbeHealth policies and procedures, as well as coordinates WelbeHealth audits **Essential Job Duties:** + Collaborate with the QOD on the development of Quality Improvement (QI) Program initiatives and priorities + Serve as a primary resource for QO Coordinators to ensure accurate application of quality policies and procedures + Coordinate messaging for the QO team, including maintenance of email inboxes and other communication platforms + Collect, analyze, and generate reports for regulatory QO department data including that specified in the QI plan, HPMS, and required by state and federal regulations + Assist with auditing and ensuring timely completion of all regulatory requirements + Gather universe data elements for PACE and mock audits, and support data requests during audits + Complete investigations and notifications, along with the grievances, appeals, and HPMS processes as needed **Job Requirements:** + Bachelor's degree in a relevant field; master's degree in relevant field preferred; professional experience of five (5) years may be substituted + Minimum of two (2) years of work experience in QI in a healthcare setting + Experience and knowledge of healthcare compliance, including PACE-specific program compliance; PACE experience is highly desired + Experience with managing data and conducting analyses using productivity suite software, including complex spreadsheets + Extensive Microsoft Office Suite, Smartsheet, and Health Information Management experience + Highly motivated, self-directed, able to execute tasks in a quickly changing environment, and able to make sound decisions in emergency situations **Benefits of Working at WelbeHealth:** Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for. + Standard business working hours + Full medical, dental, and vision insurance, beginning day one + Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days + And additional benefits Salary/Wage base range for this role is $68,640 - $89,535 / year + Bonus. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications. Compensation $68,640-$89,535 USD **COVID-19 Vaccination Policy** At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. **Our Commitment to Diversity, Equity and Inclusion** At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. **Beware of Scams** Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************

Our Mission: Enable everyone to make their house a home. Our Vision: To become the first-choice destination for home and holiday décor. The Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including unloading, processing, stocking, and resets. Key Roles and Responsibilities Provides customers a positive shopping experience. Performs cashier duties accurately while processing all transactions per policy. Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in receiving. Leads team in performing all freight functions including stocking and resets. Ensures Specialists are focused first in their specialized areas. Unload, process, and stock freight to correct location, following merchandising guidelines. Timely and thorough incident reporting compliance. Performs store recovery tasks and housekeeping (inside and out) as required during stocking efforts. Performs and trains team on store freight processing and merchandising responsibilities Operates all equipment in a safe manner per directed procedures. Ensures a safe working and shopping environment while minimizing shrink and damages. Execute company directives, policies and procedures timely, accurately, and thoroughly. Open Availability Qualifications and Competencies: At least 18 years old High School Diploma/Equivalent Background Check will be completed. Ability to work a flexible schedule including nights, weekends, and some holiday Ability to lift a minimum of 50 lbs., team lift 100 lbs. Contributes to a customer focused environment while demonstrating excellent service. Communicates clearly with customers, team and leadership. Reliable and trustworthy Ability to work effectively independently and within a team to perform all tasks as assigned. Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thorough execution. Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business.

Job DescriptionBenefits: Free food & snacks Flexible schedule Training & development The Program & Operations Specialist (POS) is responsible for day-to-day programming, operations, and organization of Mary's Choice RVA is a Maternity Home. The primary focus for this position is House operations, Program operations, and Volunteer recruitment and coordination. The POS will be the primary point-of-contact and serve in the absence of the Executive Director. POS will oversee all aspects of residential services, including Client Relations Specialist, Volunteers, Non-monetary Donations, House supplies and operations. POS will also oversee resident faith development and discipleship. POS is responsible for producing required and requested reports by deadlines. POS is to maintain confidentiality to protect residents privacy. POS is a paid part-time position requiring a minimum of 20 hours per week. This position could turn into a full-time position. Day hours are needed. The POS must uphold the vision, mission, and core values of the organization of MCRVA. Must possess a servant spirit. MCRVA is a home for pregnant women is seeking candidate

Carrier Enterprise has an exciting Operations Specialist opportunity at our Richmond, VA location. Carrier Enterprise, a leading national distributor of residential and light commercial HVAC products, is seeking a dedicated Operations Specialist for our Richmond, VA location. Join a team that excels in providing top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors. Company Description: Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We serve licensed HVAC/R dealers and contractors, ensuring top-quality HVAC solutions across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With over 200+ locations, we are well-positioned to meet our customers' HVAC/R needs. Company website: www.carrierenterprise.com SUMMARY The Operations Specialist is responsible for finding resolution of our inventory, LTL, UPS, and Warehouse Transfer Discrepancies. Job Responsibilities: Operations Specialist Assists in running/implementing NxTrend reports such as ICZTI, ICRZU and others Participates in and runs physical inventories Responsible for managing factories and LTL/UPS freight claims for the region Manages all warehouse transfer exceptions, tracks, and manages open orders, warehouse transfers, and purchase orders for assigned locations Maintain and update inventory records. Create efficient and accurate inventory management procedures. Reconcile inventories to book records and adjust when necessary. Coordinate and verify issues related to damaged, defective, or mis-shipment of goods to customers Assist material handlers when inventory discrepancies are identified during picking or other warehouse processes. Perform cycle counts of inventory or coordinate others to perform cycle counts Research of inventory discrepancies, and adjustments of same with proper documentation and management approval (this will involve both physical and virtual research) Communicate resolution of issues to leadership teams Qualifications: Operations Specialist Safety Orientation: Demonstrates awareness of company safety policies and procedures; includes ability to identify and report safety hazards, and the ability to encourage others to work safely Adaptability/Flexibility: Ability to change or adapt work practices, priorities, or procedures or to reschedule activities in response to changing conditions or multiple work demands Teamwork: Ability to work well with others in a group, cooperate with others, offer to help when needed, and foster a team climate within the group where members are committed to a common goal. Requires good people management skills. Problem Solving: Using a systematic and effective approach in analyzing information in order to come up with good business solutions to problems Initiative: Must be a self-starter and detailed oriented. Must have the ability to think and take constructive and proactive action at work without being urged; skill and ability in taking the lead in forwarding new ideas or work methods Foundational Skills: Ability to understand written material and ability to write using correct spelling, punctuation, and grammar; ability to add, subtract, multiply and divide using fractions or decimals. Knowing the Business: Maintain a high level of knowledge of Distribution and Fulfillment Warehouse operations, products, etc. Requirements: Operations Specialist High School diploma or equivalent is required Four (4) years of warehouse or related experience, two of which being specific to inventory control. Requires knowledge of inventory management procedures and general warehousing terminology and practices. Skills in mathematics and spreadsheets are vital. Familiarity with warehouse and inventory management systems preferred. Accuracy and thoroughness required with great attention to detail. Must have the ability to multi-task and be detail orientated with good organizational skills and able to work in a fast- paced environment. Excellent verbal and written communications skills. Respect for all People: Respects people of all backgrounds Benefits: Health Insurance Health Savings Account Dental Insurance Vision Insurance Life Insurance Disability Insurance (Short-term and Long-term) Employee Assistance Program (EAP) Tuition Reimbursement & Professional Development Paid Vacation & Sick time Company Paid Holiday's 401(k) Plan with Employer Match Employee Discount Program Invitation to Apply Full-time and part-time positions are available. To explore this exciting (insert position here) opportunity and other career opportunities at Carrier Enterprise, visit our careers page at www.carrierenterprise.com/careers. Learn more about our company and team. Equal Opportunity Statement: Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate based on age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.

Our Mission: Enable everyone to make their house a home. Our Vision: To become the first-choice destination for home and holiday décor. The Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including unloading, processing, stocking, and resets. Key Roles and Responsibilities Provides customers a positive shopping experience. Performs cashier duties accurately while processing all transactions per policy. Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in receiving. Leads team in performing all freight functions including stocking and resets. Ensures Specialists are focused first in their specialized areas. Unload, process, and stock freight to correct location, following merchandising guidelines. Timely and thorough incident reporting compliance. Performs store recovery tasks and housekeeping (inside and out) as required during stocking efforts. Performs and trains team on store freight processing and merchandising responsibilities Operates all equipment in a safe manner per directed procedures. Ensures a safe working and shopping environment while minimizing shrink and damages. Execute company directives, policies and procedures timely, accurately, and thoroughly. Open Availability Qualifications and Competencies: At least 18 years old High School Diploma/Equivalent Background Check will be completed. Ability to work a flexible schedule including nights, weekends, and some holiday Ability to lift a minimum of 50 lbs., team lift 100 lbs. Contributes to a customer focused environment while demonstrating excellent service. Communicates clearly with customers, team and leadership. Reliable and trustworthy Ability to work effectively independently and within a team to perform all tasks as assigned. Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thorough execution. Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business.

Job DescriptionDescription: At Locus, we know communities thrive when they have equitable access to capital. We collaborate with stakeholders across the community development ecosystem to invest in communities with strong aspirations, while addressing challenges like a shortage of affordable housing, limited access to fresh food, a lack of quality jobs, and clean energy innovation. We believe a capital system that centers community input and impact is essential to ensure that everyone, no matter their background, location, or economic status, can live in healthy, thriving places. Locus is the parent organization for a family of community development enterprises, which includes a nonprofit CDFI loan fund, a CDFI bank, a fund management practice, and a national guarantee program. With offices in Christiansburg and Richmond, Virginia, Locus offers innovative and flexible financing tools and strategic consulting services to individuals and organizations in underestimated and excluded communities, most of which are low-to-moderate income. Alongside our many partners, Locus has generated over $2 billion dollars in total impact. Locus is a nonprofit holding company regulated by the Federal Reserve. Locus Bank is an FDIC-insured, certified bank and B Corp offering products tailored to socially conscious investors. Locus Bank is a majority-owned subsidiary of Locus. Member FDIC. Equal Housing Lender. Learn more at ******************** Position Overview: The Loan Operations Specialist responsibilities will include but not limited to booking loans on loan system, imaging loan documents, verifying and auditing loan input, following up for loan documentation files, maintaining document tracking exceptions, performing loan research, and processing loan payoffs. Essential Duties and Responsibilities: Loan Booking Book and verify new loans, renewals, modifications, letters of credit and guidance lines of credit for commercial lending Book and verify new SBA loans Post-closing loan review Arrange loan ACHs Post payments, draws, and principal reductions Edit loans booked to loan platform for accuracy Participation loan processing both purchased and sold Clear loan unposted transactions General loan account questions/research Execute recording/release of applicable documents Document exception tracking/reporting Update adjustable rate on all loan accounts GL Reconcilement Balance multiple general ledger loan clearing accounts Filing Scan, index, and verify loan files to core system accurately Filing of all physical loan files Scanning trailing documents and filing them in the appropriate loan file Work closely with the lenders and auditors to retrieve files for review Paid Loans Releasing collateral on loans such as UCC's, Titles, and Deeds of Trust Sending paid loan documents to customers Segregating and storing the paid off loan files Process loan payoffs to include collateral releases UCC Continuations Filing of UCC Continuations Insurance Monitoring Review exception reports to ensure that proper insurance coverage is maintained Coordinate force placed insurance coverage when necessary Customer Service Assist External and Internal Customers with questions or issues as they arise related to Loans Reporting Serve as back-up for semi-annual USDA Report Review and update monthly Loan Tickler Report Review and update daily Loan Payment Report Review and update monthly Post Closing Exceptions Report Review and update monthly UCC Continuation Report Review and update weekly SBA Payment Report Serve as backup for daily File Maintenance Report Review and update monthly Closed Loan Report Serve as backup for the weekly Purchased Participation Report Serve as backup for the Interest Due Review Report Other Duties Backup for Operations personnel Perform other duties as directed Requirements: Experience/Education/Certifications: Minimum high school diploma and 3 to 5 years of experience in a commercial bank lending environment Knowledge of accounting is a plus Skills Required: Organizational Skills Well-developed Experience/Education/Certifications: organizational and decision-making skills, adaptability to changing priorities Ability to meet deadlines and oversee multiple responsibilities simultaneously Able to set one's schedule and execute according to a plan, seeking effective and efficient results Communication Ability to communicate in a clear, comfortable, and confident manner Communicate effectively and in a way that supports teamwork Demonstrate ability to write in a clear, concise and organized way Computer/Technology Excellent Word, Excel, and Windows file management skills mandatory Demonstrated web research skills Familiarity with Outlook, Teams, or similar network-based email and calendar software Compensation and Benefits: $47,000 - $57,000 annual salary, depending on skills and experience Annual bonus opportunity 18-days of PTO per year 13-paid holidays per year Medical, dental, vision, short- and long-term disability insurance Life Insurance Paid Family Leave options 401k savings plan with employer match Locus is an Equal Opportunity Employer. Locus does not discriminate in hiring or employment practices on the basis of race, color, religion, gender, age, sexual orientation, marital or familial status, national origin, non-job-related disability, or status as a veteran.

MarshBerry is growing! We are seeking an Operations Specialist to join our FirstChoice team. We have a people first, fast paced, collaborative culture with plenty of opportunity for growth. MarshBerry has been successful in achieving growth objectives because the trust our clients place in our talented team of professionals, and all MarshBerry colleagues play a critical role in directly or indirectly cultivating those trusted relationships. MarshBerry provides an environment where employees can learn, improve, and realize their career goals. We offer competitive benefits, flexible work schedules, new challenges, and learning experiences. Job Details Position Summary: MarshBerry is currently seeking an Operations Specialist for our Richmond, Virginia office. The Operations Specialist will be responsible for delivering exceptional customer service to FirstChoice members and play a key role in helping members with inquiries, responding to service requests, updating the agency management system (AMS) with carrier and client information, and assisting the Risk Placement Team. Responsibilities: Respond to service requests from FirstChoice members. Act as liaison with carriers and members to resolve client issues. Check carrier websites daily to download policies, endorsements, audits, billing information, etc. and update the AMS accordingly with the information obtained. Audit commission splits and communicate discrepancies to the appropriate team members. Serve as liaison with accounting to resolve issues. Assist Risk Placement Team with service requests as needed. Stay up to date with industry regulations to ensure all interactions and processes adhere to industry requirements and FirstChoice standard operating procedures. Cultivates and maintains effective relationships with potential internal/external clients, partners, and stakeholders that can directly or indirectly lead to revenue generation for all MarshBerry services. Act as back up to other service personnel as needed. Additional responsibilities and projects as assigned. Selection Criteria Education & Experience: High School diploma required, college degree preferred (A.A, + degree or equivalent). Minimum of 3-5 years experience in a customer service role. Prior insurance experience is a plus. P&C license preferred. Proficient with technology including Microsoft Word, Excel, PowerPoint, and Access or similar database. Experience with an Agency Management system such as Applied Epic is preferred. Other: Attention to Detail: Takes pride in the quality of one's work output. Naturally pays close attention to work and takes accountability for accuracy, consistency, and thoroughness. Customer Service: Consistently demonstrates a "customer first" attitude. Ensures the customer has a complete and satisfactory experience in terms of products/services rendered and questions/concerns addressed. Prioritization: Organizes job duties. Meets deadlines. Aligns projects and tasks with corporate objectives. Ensures work being completed aligns with successful achievement of corporate, departmental, and team goals and deadlines issued. Strong written and verbal communication skills with demonstrated creativity with regard to work. Team oriented: Positive and professional, maintains good working relationships with team members throughout MarshBerry. Remains opens to others' ideas and exhibits a willingness to try new things. Resourcefulness: Identifies and utilizes resources available to effectively achieve objectives. Able to size up new situations or challenges and determine how to respond adeptly and quickly. Makes the most of the tools available. Integrity: Upholds the highest ethical standards in one's behaviors and activities. Ability to lift up to 25 pounds. Working at MarshBerry Who We Are: MarshBerry practices The Collaborative Way which encourages employees to adhere to these five principles: listening generously, speaking straight, being for each other, acknowledgement & appreciation, and honoring commitments. We are committed to fostering an environment of Diversity, Equity, and Inclusion. We strive to educate our current and potential employees in these areas, while continuing to promote a welcoming and inclusive environment for all. What We Do: MarshBerry provides consulting services in the financial services industry primarily to independent insurance agents, brokers and carriers. Our services include but are not limited to financial, operational, sales management, merger and acquisition advisory, peer-to-peer exchange and information services. We are recognized in the insurance industry for providing innovative and customized solutions to our clients. At MarshBerry, our mission is to help our clients learn, improve and realize their value. Our clients credit us for providing the vision, tools, and discipline to help them reach their strategic goals. It's one thing to be recognized as experts in our field, it is another to be noteworthy based on the sentiment and feedback of our team. MarshBerry has been recently awarded the following: Crain's Best Employers in Ohio The Nation's Best and Brightest in Wellness North Coast 99 Top Work Places - The Plain Dealer Weatherhead 100 West Michigan's Best and Brightest Companies to Work for To learn more about MarshBerry, visit ******************* We appreciate your interest in MarshBerry. As an equal opportunity employer, your application will be considered with regard to all laws which prohibit discrimination because of race, color, sex, religion, national origin, age, disability, military status, and genetic information, and requirements to take affirmative action in the hiring of minorities, including women, veterans, and those individuals with disabilities.

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Account Operations Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $24.09 - $36.11/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Job Responsibilities: * Perform various clerical and administrative duties relating to vehicle recon fulfillment. * Receive in bound vehicle and registration information from customers requesting reconditioning services for their units. * Perform data entry and verify customer vehicle information is accurately recorded in the system and that vehicles are properly tagged with a work order. * Evaluate reconditioning needs and provide timely and accurate quotes. * Perform walk around of the units and evaluate cosmetic reconditioning needed. * Estimate cost for cosmetic repairs and discuss with customer to gain approval. Record the outcome in the appropriate tools. * Coordinate with the reconditioning shop areas for vehicle repairs and post charges to appropriate account in a timely manner. * Create and maintain charges associated with reconditioning fees related to these accounts. * Perform a check for recalls on all units and note the results in the appropriate tool. * Work with P&P and Accounting staff to ensure payment for billings or accounts receivable are received timely and posted as well as contact customers for reconciliation of discrepancies, when required. * Build deep service relationships with customers. * Manage customer's expectations of recon fulfillment activities through proactive communications. * Respond to customer inquiries relating to assigned customer vehicles, provide quality service, and assist in resolving problems. * Be knowledgeable of customer account agreements, vehicle files, verification of title information, records of the completion of reconditioning work, and other required information. * Enter all pertinent information into AS400 and other tools for approved work requested by customer. * Utilize the AS400/VCF systems to monitor and track vehicle repairs. * Communicate and schedule repairs/enhancements with Recon Shop management. * Monitor vehicle through reconditioning fulfillment process to ensure timeline commitment is met. * Review completed work ensuring customer quality standards are achieved and/or exceeded. * Soft sell additional services to dealers upon delivery of existing work. * Follow up with customer to confirm completion and satisfaction. * Work with finance/local management to ensure customers are charged and A/R is timely collected. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence. * Perform other duties as assigned by management Minimum Qualifications: * High School Diploma or equivalent * 1 - 3 years of auction and/or vehicle registration experience preferred. * Ability to drive vehicles with standard and automatic transmission. * Basic computer skills required. * Regularly required to stand, walk, reach, talk and hear. * Frequently required to stoop, kneel, crouch, bend, squat and climb. * Ability to lift 1-15 pounds. * Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus. * Regularly required to stand, walk, reach, talk and hear. Frequently required to stoop, kneel, crouch, bend, squat, and climb. Work Schedule: * 7:30 am - 4:30 pm Work Environment: * Frequent exposure to outdoor weather conditions. Moderate noise level. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Job DescriptionSalary: $20 Hourly UZURV is a 200+, growing technology company based in Richmond, VA. The company operates in 16 states and is expanding nationally. As an Adaptive Transportation Network Company, the UZURV mobility platform serves individuals with disabilities, the elderly, and others who need assistance with independent transportation. UZURVs platform combines rideshare with specialty credentialed, drug and alcohol tested drivers to provide safe, reliable mobility and a higher level of care for the transportation disadvantaged. Its a technology platform and service that helps people who need assistance get where they need to go. Its honestly hard to convey how much it means to all of us here to have the opportunity to work on something with such a direct, positive impact on peoples lives. A little bit about the role At UZURV, we are steadfast in our commitment to building a platform that provides safe and reliable transportation access to communities of health throughout the country. We are a high growth technology company providing life-changing transportation experience for riders in partnership with healthcare organizations, municipalities and more. As an Operations Associate, you will be responsible for coordinating and overseeing the performance of our driver networks, ensuring that riders are picked up safely and on-time. To be successful in the role, you should be highly organized, able to think on your feet and ready to address challenging situations head on. You must be able to quickly triage issues and identify solutions in a continuously evolving environment. You are out-going, confident and a multitasking pro. It is also critical that the Operations Associate has excellent communication skills, as clear communication and coordination across a diverse set of stakeholders (e.g., riders, drivers & clients) is a core job responsibility. You will have the opportunity to play a key role in the growth of our business, delivering life changing service to riders every day. We are currently hiring for the following shifts: Wednesday to Sunday 3:30pm - 12:30am Saturday to Wednesday 3:30pm - 12:30am Friday to Tuesday - 12:00 PM - 9:00 PM Friday to Tuesday - 1:00 PM - 10:00 PM Friday to Tuesday - 2:00 PM - 11:00 PM The upcoming start dates are: January 12th February 2nd The training schedule is: Week 1: Monday-Friday 9a-5p in person at UZURV's Richmond office Week 2 + 3: Monday-Friday 8a-5p at home Week 4: Operations Associates jump into their scheduled shift dates and times As an Operations Associate, you will be responsible for the following: Handling a large amount of inbound and outbound calls in a timely manner. Monitoring real-time ride activity, engaging with drivers and riders and responding to evolving situations as they develop, coordinating emergency response as required. Overseeing network performance to ensure on-time performance delivery. Utilizing internal tools to support drivers from initial onboarding to completing rides. Communicating with drivers, riders, and clients in real-time across different platforms, including chat, email, phone, and SMS. Building positive relationships by going above and beyond with customer service, ensuring that all questions, concerns, and escalations are handled appropriately. To succeed in the Operations Associate role at UZURV, candidates must be able to perform the following: Ability to remain seated for extended periods and use a computer screen, phone, and other office equipment Effective communication via phone, email, and chat Ability to respond quickly to real-time issues, including emergencies Strong attention to detail and critical thinking Ability to multitask in a fast-paced environment Proficiency with tools such as Slack, Google Suite, and mobile apps We are excited about you because You have 3+ years relevant experience (bonus points for hospitality, call center, and/or dispatch experience). You have a valid drivers license and reliable transportation. You have home high-speed internet (minimum 100 Mbps download / 50 Mbps upload). You have an outgoing personality and willingness to learn new skills and processes. You have the ability to show compassion and empathy while maintaining a professional attitude. You have strong communication skills - written, verbal, and interpersonal. You are a problem-solving pro who focuses on outcomes and respects processes. You have scheduling flexibility - evenings and weekends are required. You are proficient in the business tools of 2024 (Slack, Zendesk, Google Suite, etc.) You are located in or near Richmond, VA. To be successful at UZURV, you must be: Reliable and focused - Our riders and drivers depend on us, which means we hold ourselves accountable by being punctual and adhering to scheduled shift times. Actively listening and maintaining full concentration and attention to each call by limiting distractions allows us to provide the best customer service possible. Technology-oriented - You must be well versed in G Suite applications and adept with the installation and utilization of smartphone apps (and helping others use them). Agile - Multitasking is necessary in a growing, fast paced company, as is the ability to plan and organize your workload. You must be flexible and nimble to adapt to shifting priorities. Collaborative- Collaboration is critical at UZURV, and we work together to provide greater independence for the communities we serve. You should be committed to approaching this role with a results focused, collaborative and inclusive mindset. Mission driven - What we are creating every day is the ability for our transportation-disadvantaged citizens to move more freely and easily within their communities so they can overcome one of life's biggest challenges: transportation. Valuing your work and the time you spend in your career as core to who you are you work where you want to make a true difference. Reasons it pays to work at UZURV (in addition to the pay itself)... UZURV employees understand we are building a company that is greatly needed to improve access to mobility for all of us, regardless of our disabilities, illnesses, or impacts of age. We get daily affirmation from our riders, drivers, and the transportation companies we work with about the innovation, value, and quality inherent in what we bring to market. In addition to providing our employees with a safe and collaborative environment UZURV also offers: 401K matching Healthcare benefits package Generous PTO and paid holidays Collaborative team-based work environment Come As You Are Dont meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every. single. qualification. At UZURV, we are dedicated to building a diverse, inclusive and just workplace, so if youre excited about this role but your past experience doesnt align perfectly with 100% of the qualifications listed, we encourage you to still apply. Our hiring philosophy looks to weed people INTO our process, not weed them out! Who knows, you may be just the right candidate for a future role at UZURV. Just go for it... submit your resume!

Insight Global is looking for an ERP Processing Specialist to support order management, inventory accuracy, and communication between internal teams and third‑party partners. This role will be responsible for creating and modifying sales orders within the Epicor ERP system, maintaining accurate stock information, and coordinating closely with the distribution center on shipments and transfers. The specialist will also manage consignment inventory in virtual warehouse environments, reconcile month‑end data with partners like Walmart or Amazon, and troubleshoot issues by creating tickets for the IT team. Strong Excel skills, problem‑solving abilities, and experience in supply chain operations (internships included) are highly preferred. Experience in consumer goods or ERP systems is a plus. The pay range for this position is $26-30hr depending on skillset. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements Create and modify sales orders in the ERP system (Epicor). Ensure accurate and up-to-date stock information. Work closely with the distribution center team on order routing, transfers, and shipments. Create tickets for IT when ERP or data issues arise. Communicate with the warehouse regarding transfers that need to be shipped. Review records and reporting to understand discrepancies or differences in inventory data.

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us About the Team: Event Incident Management (EIM) is responsible for providing 24X7 end to end detailed monitoring and support of all infrastructure and application components critical to the Bank of America Customer Facing Platform Technology (CFPT) CTO. This includes monitoring of the network, databases, middleware, backup, storage, application specific and operating system specific components with the goal of proactively identifying and resolving performance issues prior to interruption of services to the customer. Job Description: The Production Operations Specialist must be proficient to work fairly independently on the most complex projects, and often on multiple phases. Has working knowledge of business or function for which technical support is needed to diagnose or resolve problems. Often responsible for the completion of a phase of a project. Provides guidance and checks the work of less experienced associates. Typically has 5 + years' experience in IT production support or equivalent. This job is responsible for being the first point of contact for requests or service failure incidents and maintaining stability for a portfolio of applications. Key responsibilities include performing initial investigations, mitigating impacts through routines and engaging in triages, responding to user requests, and working with technology teams to identify, troubleshoot, and resolve issues. Job expectations include following well defined Standard Operating Procedures (SOPs) and partnering with experts to improve service levels by proposing changes to monitoring, alerting, and configuration. Responsibilities: Use of monitoring tools to proactively identify and research potential production incidents Respond to alerts regarding potential production incidents Escalate to advanced support as needed for problem resolution Perform trending and analysis using monitoring tools and reports in order to proactively identify and address potential issues prior to production impact Perform all environment routing, cycling, and implementation of splash pages Partner with Change Operations to support all Change implementations and proactively identify potential issues resulting from the changes Identify opportunities for additional monitoring and automation and partner with Monitoring Architecture and Engineering to implement Develop procedures for trouble shooting and possible resolution of issues Execute procedures reliably and escalate appropriately to solve incidents quickly Monitors and supports application components and related infrastructure, acts as the first point of contact for users, and responds to alerts regarding potential production incidents Interprets and monitors dashboards, tools, and reports in order to proactively identify and address potential issues prior to production impact, escalating issues to senior team members or subject matter experts as needed Performs environment routing and cycling, implements splash pages, and conducts user ID administration access provisioning/deprovisioning (additions, modifications, deletions) for applications Works with technical partners to generate status updates, create technical detail for awareness communications, such as infrastructure, application and client impact, and component points of failure, and schedules follow up meetings Partners with change and release teams to support implementations and proactively identify potential issues resulting from changes Tracks incidents and requests in a defined system, executes procedures reliably, fulfills requests from business users and operations, and escalates issues as needed to solve incidents quickly Keeps operational procedures updated and provides data that adheres to documentation requirements and audits Required Qualifications Proven team player who can work comfortably in a multicultural environment. Proven ability to work independently, multi task and effectively work in a complex environment with a global team structure Excellent verbal and written communication skills; Strong influencer, facilitator, and collaborator. Must be pro-active, enthusiastic, flexible, results driven with attention to detail. Working knowledge of Splunk, Dynatrace, Sitescope, Tivoli Netcool/WebGUI, Experience with Java Virtual Machine, Unix/Linux OS, Windows, MQ, OOS/Webmethods Experience in a large IT production support environment Basic understanding/exposure to ITIL/ITSM. Ability to work in non-contiguous shifts including the potential for weekend days. Desired Qualifications ITIL Foundation/Intermediary certification Experience in a ITIL based role, such as Service Desk, Incident, Problem or Change Management Skills: Adaptability Analytical Thinking Influence Production Support Risk Management Collaboration Result Orientation Solution Delivery Process Stakeholder Management Shift: 1st shift (United States of America) Hours Per Week: 40

Link-Belt Mid-Atlantic is a construction equipment company, offering sales, rentals, parts, and service. Our legacy is built on quality products and customer satisfaction. Currently we have a Service Specialist role open at our Ashland branch. The Service Specialist is responsible for the maintenance, inspection, diagnosis, and repair of construction equipment machinery and components, primarily in a field setting. Essential functions of the position include: Efficiently and effectively diagnose and perform field service repairs as directed and ensure the proper completion of each to the customer's satisfaction. Ensure that all required parts, materials, and supplies necessary to complete the repair are ordered and obtained prior to arriving at the jobsite. Identify and arrange for the procurement of additional items as needed after initial inspection and diagnosis of the service repair. Adhere to all safety and environmental regulations and guidelines necessary during repair and ensure work area is properly cleaned upon completion. Ensure that the customer is kept informed of completed repairs and communicate to them any problems or issues found that extend beyond the scope of the original service call. Maintain an adequate level of tools necessary to perform the service requirements. Document and maintain proper records of time spent on each repair, parts and materials used, and detailed descriptions of work performed. Ensure that all parts and materials not used are returned upon completion of the service work per the established guidelines. Provide labor hours daily to the Service Manager or Branch Administrator to ensure timely posting of hours to the appropriate work orders. Prepare and submit expense reports (accompanied with the appropriate receipts) and service truck mileage on a timely basis. Ensure that the service truck is properly maintained in good working condition and appearance. Maintain personal appearance in a neat and professional manner (within the context of the working environment) and ensure professional communications with customers and coworkers. Notify Service Manager of any tooling, shop, yard, or vehicle requirements or deficiencies. Continue with service training education to enhance knowledge and service capabilities, and remain current on new technologies. General qualifications for this role: High School or GED Minimum of five (5) years of related experience in diagnostic and repair work on construction equipment machinery Must be able to read and interpret technical manuals and drawings Must have Commercial Driver's License (CDL) *Link-Belt Cranes does not accept unsolicited resumes or calls from third-party recruiters or employment agencies*

As a member of Atlantic Union Bank's Customer Experience group, you will help assigned business lines to create and execute on Customer Experience strategies and "best in class" tactics to deliver on the banks brand promise of "making banking easier" for the customer. This challenging and highly visible position plays a critical role in the overall and continued success of the organization. Reporting to the Director of Business Line Experience, the Business Line Specialist will serve as a key partner to assigned business line leaders including dotted-line reporting structure to the lines of business. The Business Line Specialist will serve as a key liaison between business lines and all aspects of Customer Experience including Research (Voice of Customer), CX Governance & Design, Business Line Managers, and The Office of the President. Position Accountabilities Develop Customer Experience strategies and tactics to be executed with and by the assigned business line(s) with the goal of providing best in class teammate and customer experiences. Build and continue to foster effective relationships with assigned line of business and partners. Provide critical insights from the Voice of Customer on a day-to-day basis, via Insights & Actions (I&A), and through various reporting tools. Assist in development and delivery of various reporting tools such as Insights and Actions Assist in prioritizing improvements within line of business products or services to realize maximum return on customer experience improvements. Create data driven methods of resolution when gaps are identified. Assist in policy and procedure building. Actively partner with members of the Customer Experience team to relay insights from the front line teammates and assigned business line(s) Remain informed on Customer Experience strategies and best practices both in and out of Financial Services Remain informed of relevant business practices, programs or software within the industry as it relates to assigned line of business. Represent Customer Experience when assigned within projects and business line initiatives as a result of BTO appointment. Support assigned business line in recognizing risk as it pertains to customer experience initiatives. Educate and inform stakeholders on outcomes of mapping sessions and mapping discoveries. Routinely monitor research results to identify strengths and opportunities. Assist assigned line of business in unbiased, strategic problem resolution. Deliver the highest level of internal Customer Experience to assigned business lines which is defined by thoughtful, frictionless, automated, minimal manual experiences. Assist with the implementation of communication strategies and deliverables to keep partners informed. Develop and lead mapping sessions to drive improvement of customer experiences within assigned line of business. Spend time providing on-the-ground support, serving as the face of Customer Experience within the assigned business line(s). Represent Customer Experience in certain operational, risk, and compliance responsibilities for the overall line of business. Special projects as needed and assigned. Organizational Relationship This position reports to the Director of Business Line Experience. Position Qualifications Education & Experience Bachelor's Degree Minimum of 3 years customer service experience required; 5+ years preferred Minimum of 5 years banking experience required; 6+ years preferred Knowledge & Skills Exceptional customer experience focus and a passion for serving others. Ability to work effectively in a fast-paced environment Ability to quickly identify and understand business concepts High degree of emotional intelligence Mindset around continuous improvement to enhance customer experiences Highly self-motivated Excellent sense of respect of culture with an understanding of how to effect change Proven abilities in creative problem solving, negotiation and collaborative resolutions across all levels of management. Demonstrated knowledge of Customer Experience strategy, systems, and best practices Strong understanding of bank products, services, policies and customer utilized systems. Excellent verbal and written communication skills and comfort with difficult situations and complex personalities. Ability to research best practices and innovation in the evolving field of customer experience. Ability to influence behavior without a position of authority Ability to influence senior-level leadership High attention to detail and excellent organizational skills. Exceptional ability to multi-task Strong workshop/training and presentation skills Willingness to travel as needed Passion and alignment to Atlantic Union Bank's mission, vision, and values Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting about/careers/benefits. We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Requirements Experience/Education/Certifications: Minimum high school diploma and 3 to 5 years of experience in a commercial bank lending environment Knowledge of accounting is a plus Skills Required: Organizational Skills Well-developed Experience/Education/Certifications: organizational and decision-making skills, adaptability to changing priorities Ability to meet deadlines and oversee multiple responsibilities simultaneously Able to set one's schedule and execute according to a plan, seeking effective and efficient results Communication Ability to communicate in a clear, comfortable, and confident manner Communicate effectively and in a way that supports teamwork Demonstrate ability to write in a clear, concise and organized way Computer/Technology Excellent Word, Excel, and Windows file management skills mandatory Demonstrated web research skills Familiarity with Outlook, Teams, or similar network-based email and calendar software Compensation and Benefits: $47,000 - $57,000 annual salary, depending on skills and experience Annual bonus opportunity 18-days of PTO per year 13-paid holidays per year Medical, dental, vision, short- and long-term disability insurance Life Insurance Paid Family Leave options 401k savings plan with employer match Locus is an Equal Opportunity Employer. Locus does not discriminate in hiring or employment practices on the basis of race, color, religion, gender, age, sexual orientation, marital or familial status, national origin, non-job-related disability, or status as a veteran.

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Account Operations Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $24.09 - $36.11/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Job Responsibilities: * Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders. * Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders * Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services. * Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses. * Demonstrates proficient knowledge of condition report data and vehicle inspection process to identify previous paint, auto body repairs, frame damage, PDR, etc. * Educates and acts as liaison for clients on auction processes and recommends and or upsells Manheim/CAI products and services based on client needs. * Demonstrates effective prioritization skills, professionalism in client relationships, and assists in resolving client issues promptly and professionally. * May be responsible for efficiently coordinating redemptions, ensuring proper documentation, complying with all PII policies and procedures, all while delivering exceptional customer service, and resolving any issues with professionalism. * Maintain strict adherence to Cox standards and guidelines regarding reconditioning services, ensuring consistent quality, and accuracy per client SLA guidelines. * Proficient knowledge of NAAA guidelines to ensure proper placement of vehicle announcements and or brands. * Proficiency with computer software including Microsoft Office applications and other internal business platforms. * Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services. * Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence. * Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders. * Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders. * Perform any other duties assigned. Qualifications: * The role consists of 70% outside work and 30% in office administrative. * High School Diploma/GED and 3 years' experience in a related field. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field. * Safe drivers needed; valid driver's license required. * Prior experience vehicle reconditioning and or general auto body knowledge required. * Self-starter with ability to work with minimal supervision. * Ability to handle multiple tasks simultaneously. * Team-based interpersonal skills. * Excellent verbal and written skills. * Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes to meet business requirements. Work Environment: * Exposure to outdoor elements, including extreme heat and cold. * Moderate noise level. * Exposed to risks and hazards such as sharp/jagged metal and parts, broken glass, hazardous or caustic chemicals. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

$13.25-17.23/hour The Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including: unloading, processing, stocking, and resets. he Store Operations Associate is responsible for unloading, processing, and stocking freight safely and efficiently to maximize product availability for the customer. Key Roles and Responsibilities Provides customers a positive shopping experience Performs cashier duties accurately while processing all transactions per policy. Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in receiving. Leads team in performing all freight functions including stocking and resets. Ensures Specialists are focused first in their specialized areas. Unload, process, and stock freight to correct location, following merchandising guidelines. Timely and thorough incident reporting compliance. Performs store recovery tasks and housekeeping (inside and out) as required during stocking efforts. Performs and trains team on store freight processing and merchandising responsibilities Operates all equipment in a safe manner per directed procedures. Ensures a safe working and shopping environment while minimizing shrink and damages. Executes company directives, policies and procedures timely, accurately, and thoroughly. Qualifications and Competencies At least 18 years old High School Diploma/Equivalent Ability to work a flexible schedule including nights, weekends, and some holiday Ability to lift a minimum of 50 lbs., team lift 100 lbs. Contributes to a customer focused environment while demonstrating excellent service. Communicates clearly with customers, team and leadership. Reliable and trustworthy Ability to work effectively independently and within a team to perform all tasks as assigned. Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thoroughly execution. Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business.

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! About The Team: Our department (CFPT PAMT EIM) Payment/Merchant Event Incident Management is responsible for providing 24X7 end to end detailed monitoring and support for onboard merchant partner transactions as well as all infrastructure and application components critical to the Bank of America Customer Facing Platform Technology. Job Description: Event Incident Management (EIM) is responsible for providing 24X7 end to end detailed monitoring and support of all infrastructure and application components critical to the Bank of America Customer Facing Platform Technology (CFPT) CTO. This includes monitoring of the network, databases, middleware, backup, storage, application specific and operating system specific components with the goal of proactively identifying and resolving performance issues prior to interruption of services to the customer. This job is responsible for being the first point of contact for requests or service failure incidents and maintaining stability for a portfolio of applications. Key responsibilities include documenting or modifying knowledge, performing investigations, identifying incidents, mitigating impacts and engaging in triages, and working with technology teams to identify and resolve issues. Job expectations include following well defined Standard Operating Procedures (SOPs) and partnering with experts to improve service levels by proposing changes to monitoring, alerting, and configuration. Responsibilities: Use of monitoring tools to proactively identify and research potential production incidents. Respond to alerts regarding potential production incidents. Escalate to advanced support as needed for problem resolution. Perform trending and analysis using monitoring tools and reports in order to proactively identify and address potential issues prior to production impact. Perform all environment routing, cycling, and implementation of splash pages. Partner with Change Operations to support all Change implementations and proactively identify potential issues resulting from the changes. Identify opportunities for additional monitoring and automation and partner with Monitoring Architecture and Engineering to implement. Execute procedures reliably and escalate appropriately to solve incidents quickly. Monitors and supports application components and infrastructure critical to the business, such as relevant technologies and dashboards, responds to alerts regarding production incidents, and resolves issues prior to customer service interruption Fulfills requests from users, operations, auditors, and regulators within service level agreements and drives operational excellence through process improvement and monitoring development efforts related to supported technologies Onboards monitoring tools and applications in access system(s) of record to research potential production incidents, meet user requirements and service changes, and identify and implement automation opportunities in partnership with architects and engineers Communicates status updates and technical details, such as infrastructure, application and client impact, and component points of failure to management, and provides reporting on environment and incident status in operational meetings Performs environment routing and cycling, implements splash pages, and liaises with development teams to design and configure auto provisioning, straight thru revocation (STR), and straight thru processing (STP) Manages aged revocation monitoring to identify and fix defects in applications and systems of record Prepares technical documentation and develops procedures for trouble shooting incidents in order to identify production failure scenarios, vulnerabilities, and improvement opportunities requiring escalations Required Qualifications Proven ability to work independently, multitask and effectively work in a complex environment with a global team structure Excellent verbal and written communication skills; Strong influencer, facilitator, and collaborator. Must be pro-active, enthusiastic, flexible, results driven with attention to detail. Knowledge of Splunk, Sitescope, Tivoli Netcool/WebGUI, Experience with HVD, Windows Experience in a large IT production support environment Basic understanding/exposure to ITIL/ITSM. Ability to work in non-contiguous shifts including weekend days. Proven team player who can work comfortably in a multicultural environment. Desired Qualifications ITIL Foundation/Intermediary certification Experience in a ITIL based role, such as Service Desk, Incident, Problem or Change Management Skills: Adaptability Analytical Thinking Influence Production Support Risk Management Automation Collaboration Result Orientation Solution Delivery Process Solution Design Business Acumen DevOps Practices Innovative Thinking Project Management Stakeholder Management Shift: 1st shift (United States of America) Hours Per Week: 40