Project Specialist (focus on Help Desk activities)
Operations specialist job in Raleigh, NC
Thank you for stopping by to take a look at the Project Specialist (focused on Help Desk tasks) role I posted here on LinkedIN, I appreciate it quite a bit. Allow me to introduce myself a bit before we dive in. My name is Tom Welke. I am Partner & VP here at RSM Solutions Inc. I have been recruiting technical talent for a long long time (did I say long time...yep) and been in the tech sector since the 1990s. The reason I mention this is that I learned, a long time ago in a galaxy far far away, that looking for work is not really all that fun...so, if I can make it easier, less taxing and even - perhaps - a tad entertaining, I will do that. So, in this , you will not see a bot writing it...you will not see the random 30 bullet point list of a zillion 'gotta haves'. Instead, just a real live human sharing what this client really needs. So, I hope you enjoy it... Here we go....
As with just about every role I work on, social fit is just about as important as technical fit. I know this particular client very well. The hiring manager is one of my closest friends and we have been buds for many many years. The hiring manager for this role is very focused on EQ for this role. So, here are some of those 'soft skills' characteristics we are seeking:
This is an organization where you will never hear someone say 'this is not my job'. Everyone really does work together here. So, if you are the kind of person that likes to jump in and help, even though it might not be in the 'official' job description, you are the right kind of person for this role.
Sometimes, we all come across 'that guy'...we all know 'that guy'. The one who thinks that they are the smartest person in the room, has an ego the size of Montana, and - while incredibly smart - is a pain to work with. We are not seeking 'that guy'. Rather, we are seeking someone who knows what they are doing, likes to share their knowledge, and likes to learn.
This role is permanent and fully benefitted.
It is being done onsite in Raleigh North Carolina (we are really only seeking candidates local to Raleigh or are within driving distance to Raleigh).
I can only work with US Citizens or Green Card Holders for this role. Unfortunately, I cannot work with H1, OPT, EAD, F1, H4, or STEM Visa Holders for this role. So, in other words, if you are not a US Citizen or Green Card Holder, I wont be able to work with you.
Hours for this role will be from 9am to 6pm
Here is what you will be doing.
This role is part Project Coordination and Part Tier 1 Help Desk. From a Project Coordination standpoint, you will be working with this client with regards to tracking milestones and tracking billing, primarily for telecom expenditures. From a Help Desk standpoint, you will be - primarilly - a Tier 1 1/2 support individual. The user group total is roughly 600 people. There are 13 other people in IT for this firm and 2 other Help Desk people (you would be the 3rd member of this team). You will be working, primarily, with cell phone support and solid help desk / break fix issues with laptops and so on. So, if you have SOTI experience, that would be great...but that SOTI experience isn't monumentally critical to have.
Here are some of the main responsibilities:
Troubleshoot and resolve complex technical problems independently or in collaboration with senior staff.
Escalate unresolved issues appropriately and follow through to resolution.
Install, modify, and make minor repairs to personal computer hardware and software systems.
Administer mobile device management (MDM) platforms and ensure compliance with company policies.
Track and manage IT assets including laptops, desktops, peripherals, and mobile devices.
Maintain inventory records and assist in lifecycle management of IT equipment.
Support basic network and systems administration tasks, including Active Directory, network shares, and device connectivity.
Install hardware and peripheral components such as monitors, keyboards, printers, and disk drives.
Load appropriate software packages such as operating systems, networking components, and office applications.
Here are the requirements for this one:
Bachelor's degree in IT, business, or related field preferred; equivalent experience accepted.
3+ years of experience in IT support or help desk roles.
That IT Support experience should include Windows OS, Office 365, and networking fundamentals.
Experience with MDM platforms (e.g., Intune, JAMF) and asset tracking tools.
Operator Associate - Greenville OH
Operations specialist job in Greenville, NC
Now hiring! Operator Associate - Greenville OH Greenville, OH $31.27/hr We are looking for an Operator Associate to join our Coatings team in Greenville, OH. Come create chemistry with us! BASF's Coatings division is a global expert in the development, production and marketing of innovative and sustainable automotive OEM and refinish coatings, decorative paints as well as applied surface treatments for metal, plastic and glass substrates in a wide range of industries. This portfolio is supplemented by "Beyond Paint Solutions", which enable new applications with innovative surfaces.
During your 8-hour or 12-hour shift as an Operator Associate, you will create Chemistry by.....
* Ensuring safe operation of plant equipment by following operating procedures.
* Contributing to a high -performance, self-managed operations team.
* Working rotating shifts with minimal supervision.
* Reading, recording, and interpreting data to make corrective adjustments when needed.
* Working effectively with others to ensure on-time delivery to customers.
* Operating mobile equipment to move totes, drums, and pallets of materials.
* Maintaining area housekeeping to a high standard.
If you have...
* A High School Diploma or GED.
* at least 1 year of manufacturing/production experience
Create your own chemistry with you@BASF
At BASF, you will have the chance to do meaningful work towards building a more sustainable future. In addition to competitive compensation and benefits, BASF provides you with access to a wide range of elements to help you be your best. It's what we call you@BASF. We are committed to providing benefits, programs, and opportunities that support our employees' overall well-being, personal growth, and a safe, collaborative, and inclusive work environment.
Just some of the many benefits we offer include:
* Flexible work arrangements whenever possible
* Highly competitive retirement savings plan with company match and investment options
* Well-being programs that include comprehensive mental health support for you and your household family members
* Family forming benefits (fertility, adoption and surrogacy reimbursement, maternity/parental leave, and more)
* Back-up child and elder care with discount programs for families of all ages and stages
* Mentoring and career development opportunities that allow you to share, learn, and thrive
* Matching gifts program that allows you to deepen the impact of your contributions to qualified charities.
* Employee crisis support for when the unexpected happens
* Access to our BASF wine cellar, employee discounts, and much more!
About us
As one of the largest chemical companies in North America we have been finding solutions for your everyday needs and addressing the most complex economic, environmental, and sustainability challenges for more than 150 years!
At BASF we empower our employees with the tools, guidance and opportunities they need to advance and succeed in work and life. Giving you the support you need to be your best and fulfill your personal ambitions is what helps us create chemistry. After all, our success is linked to yours. Whatever path you envision, BASF is a great place to build a rewarding, successful career.
Belong to Something Bigger. #belongat BASF
Privacy statement
BASF takes security & data privacy very seriously. We will never request financial information of any kind via email, private text message or direct message on any social medial platform or job board. Furthermore, we will never send a candidate a check for equipment or request any type of payment during the job application process. If you have experienced any of the above, please contact ************* to report fraud.
Equal employment opportunities
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law.
Applicants must be currently authorized to work in the United States on a full-time basis.
Night & Weekends Operations Specialist
Operations specialist job in Raleigh, NC
Job Description
This position will transition to a hybrid schedule once training is 100% completed. Training is conducted in-office Monday-Friday from 8:00 a.m. to 5:00 p.m., with the transition to hybrid work determined at the manager's discretion.
TITLE: Weekends & Nights Operations SpecialistREPORTS TO: Department DirectorFLSA STATUS: Non-ExemptLOCATION: Raleigh, NCSUMMARY: As an Operations Specialist, you will play a critical role in our carrier capacity operations. You will ensure all carrier activities are executed effectively and incompliance with our systems, SOPs, KPIs, and procedures to support our goal of being the first choice in every market we serve.RESPONSIBILITIES:
Develop and maintain strong relationships with dry freight carriers
Negotiate competitive rates with carriers to secure cost-effective freight solutions
Monitor and manage carrier capacity to ensure on-time service
Quickly address and resolve any carrier performance or shipment issues
Collaborate with internal sales and operations teams to align carrier solutions with shipment requirements
Stay current on industry trends, market rates, and capacity shifts
Utilize MercuryGate TMS for daily operations and carrier management
KNOWLEDGE / SKILLS / ABILITIES:
Strong communication, negotiation, and problem-solving skills
Highly organized with strong attention to detail
Ability to analyze market trends and develop capacity strategies
Skilled in carrier acquisition, relationship building, and rate negotiation
Experienced in load booking, crisis management, and shipment recovery
Able to work independently and collaboratively
EDUCATION / EXPERIENCE:
High school diploma / GED required
Bachelor's degree in Business, Supply Chain, Logistics, or a related field preferred
2+ years of experience in logistics or a transportation-related field preferred
Proficiency in Microsoft Office Suite (Excel and PowerPoint)
WORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
In Office: Fast-paced officed environment
In Office: The noise level in the work environment is usually moderate (e.g., business office with computers, printers, and light foot traffic)
From Home: Reliable high-speed internet suitable for using our Transportation Management System (TMS), video calls, and daily communication. Consistent cellular service to ensure clear and dependable phone communication.
From Home: A professional home office setup in a dedicated, distraction-free workspace, equipped with a computer or laptop, headset, and any tools needed to perform daily responsibilities.
PHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee may occasionally need to lift and / or move up to 10 pounds
Specific vision abilities required by this job include close vision and ability to adjust focus
While performing the duties of this job, the employee regularly sits; uses hands to finger, and talks or hears
The employee may frequently reach with hands and arms
The employee may stand and walk occasionally
Operational Excellence Specialist
Operations specialist job in Wilson, NC
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at *******************
Job Function:
Supply Chain Manufacturing
Job Sub Function:
Manufacturing Process Improvement
Job Category:
Professional
All Job Posting Locations:
Wilson, North Carolina, United States of America
Job Description:
About Innovative Medicine
Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at *******************/innovative-medicine.
Thriving on a diverse company culture, celebrating the uniqueness of our employees and committed to inclusion.
Apply today for this exciting opportunity!
An internal pre-identified candidate for consideration has been identified. However, all applications will be considered.
This position will be responsible for implementing key business improvement initiatives across Johnson and Johnson Innovative Medicines Biotherapeutics site located in Wilson, North Carolina, USA in both a compliant and cost-effective manner. Using six sigma principles and lean methodologies, they will be tasked with identifying opportunities to create value for the business by standardizing processes, increasing throughput, reducing defects, improving quality and reliability throughout all areas of the plant.
Key Responsibilities:
Create and maintain a continuous improvement environment.
Lead the way for the execution of the site Performance Management process.
Design, sustain and refresh the site's overarching performance meetings cascade structure.
Design performance review boards and establish well-dressed KPIs in collaboration with functional areas and in alignment with global standard metrics.
Built subject matter expert capabilities on the current global system used to track performance management.
Participate in global community of practice forums related to Performance Management.
Design and run a Managing Site Performance champion structure to drive adoption and sustainment of standards.
Support capability building plan by providing Yellow Belt, Root Cause Problem Solving and similar trainings, as needed.
Support the certification goals by serving as coach to certification candidates.
Lead Continuous Improvement projects.
Develop advance knowledge in the JJPS framework and collaborate with functions in building capabilities as per Business Process Standards and Value Drivers.
Consistent track record of successfully leading and implementing operational excellence initiatives within a manufacturing environment.
Solid knowledge, expertise and experience in lean methodologies, Six Sigma, Kaizen, Value Stream Mapping, Problem solving, Standard Work and other continuous improvement frameworks.
Good analytical and problem-solving skills, with the ability to interpret data and drive data-driven decisions.
Demonstrated leadership and interpersonal skills, with the ability to effectively collaborate and influence cross-functional teams.
Strong communication skills, both written and verbal.
Accountability, with a strong desire to contribute, be held accountable and be rewarded for delivering results. Recognizes and builds support for change.
Models' integrity and the values that inspire trust in the organization.
Energy, passion, commitment, and courage.
Collaborate closely with the Digital and Technology team in bringing new technologies and/or digital solutions to support and enhance process improvements
Qualifications
Education:
A minimum Bachelor's degree in engineering, science, business or equivalent experience ; required
Experience and Skills:
Required:
A minimum 2+ years of demonstrated ability in working within a regulated manufacturing or operational environment
Understanding of World Class Manufacturing & Lean Manufacturing.
Other:
Certified Six Sigma/Lean Yellow Belt required; Six Sigma / Lean Green Belt highly preferred
Ability to travel up to 10% of the time; international and domestic
For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit *********************
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via *******************/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.
Required Skills:
Preferred Skills:
Agile Manufacturing, Business Behavior, Business Savvy, Chemistry, Manufacturing, and Control (CMC), Coaching, Continuous Improvement, Data Gathering Analysis, Detail-Oriented, Document Management, Goal Attainment, Good Manufacturing Practices (GMP), Plant Operations, Problem Solving, Process Control, Quality Management Systems (QMS), Quality Standards, Quality Systems Documentation, Technical Writing, Time Management
Auto-ApplyService Operations Associate - 100% Commission | Greenville, NC (SG-882328)
Operations specialist job in Greenville, NC
Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business while helping families protect their income, eliminate debt, and create generational wealth. We train you, support you, and help you win - whether part-time or full-time. What You'll Do • Contact warm leads (no cold calling) • Help families find the best protection plans • Develop leadership skills • Build a business with unlimited earning potential What We Look For • Coachable individuals hungry for growth • People who want time, freedom, and purpose • Strong communicators • No experience required (training provided) Earning Potential This is a 100% commission opportunity. Part-time: $35K-$75K. Full-time: $85K-$250K+. Top earners exceed $400K+. We hire nationwide, full-time and part-time. If you're ready to build something meaningful, apply today.
Operations Specialist
Operations specialist job in Greenville, NC
The Operations Specialist is responsible for supporting the Operations Team through multiple tasks required for the successful support of each region's individual needs. Essential Functions and Job Responsibilities: * Supports operations team with discovery and training as necessary with AdaptHealth processes.
* Responsible for providing support during process improvement initiatives to assist with driving all areas of workflow, including verification, and data analysis.
* Develop and maintain working knowledge of current products and services offered by the company
* Must be familiar with payer guidelines and reading clinical documentation to determine qualification status and compliance for all equipment and services.
* Working knowledge in all areas of AdaptHealth customer service, intake, daily operations and revenue cycle processes and workflows from beginning to end, which may include
* Review all required documentation to ensure accuracy
* Accurately process, verify, and/or submit documentation
* Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles
* Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required (if helping a region)
* Navigate through multiple online EMR systems to obtain applicable documentation
* Enter and review all pertinent information in EMR system including authorizations and expiration dates
* Meet quality assurance requirements and other key performance metrics
* Pays attention to detail and has great organizational skills
* Actively listens to teams, region leaders and handle stressful situations with compassion and empathy.
* Ability to analyze data and reports to identify execution errors in workflow, troubleshoot and fix the exceptions, advise staff on corrections.
* Collaborate with the Operations Team on exceptions and solutions within workflow processes
* Communicate with operations teams and leadership on an on-going basis regarding any noticed trends in process errors with insurance companies
* Assist with various projects and tasks as needed for various unique processes
* Participate in the effort to define, document, and refine processes, procedures and workflows for business operations based on industry and company best-practices.
* Participate in the effort to create training materials and train client engagement and service teams
* Maintain patient confidentiality and function within the guidelines of HIPAA.
* Completes assigned compliance training and other educational programs as required.
* Maintains compliant with AdaptHealth's Compliance Program.
* Perform other related duties as assigned.
Competency, Skills and Abilities:
* Excellent ability to communicate both verbally and in writing
* Ability to prioritize and manage multiple tasks
* Proficient computer skills and knowledge of Microsoft Office
* Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction
* General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred.
* Work well independently and as part of a group
* Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team
Requirements
Education and Experience Requirements:
* High School Diploma or equivalency
* Three (3) years' work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry is required.
Physical Demands and Work Environment:
* Work environment will be stressful at times, as overall office activities and work levels fluctuate
* Must be able to bend, stoop, stretch, stand, and sit for extended periods of time
* Subject to long periods of sitting and exposure to computer screen
* Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use
* Excellent ability to communicate both verbally and in writing
* Ability to effectively communicate both verbally and written with internal and external customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy.
* Mental alertness to perform the essential functions of position.
Ground Operation Specialist
Operations specialist job in Raleigh, NC
Who we are: Gunnison Company (Gunnison or Company), located in Atlanta, GA, is an industry-leading provider of tree and vegetation management services for a growing list of sectors including utility, industrial, government/DOT, residential, and commercial. We offer state-of-the-art solutions across twenty states throughout the Southeast and the Eastern Seaboard. We Offer:
Weekly pay
Paid Time Off & Health Benefits.
Growth & Development within the company.
Boot allowance on qualifying purchases.
401k + 4% match.
CDL Bonus
Ground Operation Specialist Summary The Ground Operation Specialist also known as a Groundman, plays a vital role in supporting tree care and removal operations. This position works closely with the tree crew to perform essential ground-level tasks that contribute to the safe and efficient pruning, removal, and maintenance of trees. Key responsibilities include managing tools and equipment, securing ropes, handling debris, and maintaining a clean and safe worksite. The role also involves assisting with daily equipment checks and helping ensure that all safety protocols are followed. Ideal candidates are hardworking, safety-conscious, and interested in growing a career in arboriculture or landscaping. This is a hands-on opportunity to work outdoors, gain valuable industry experience, and be part of a professional, safety-focused team. Duties/ Responsibilities
Assist with tree removal, pruning, and cleanup on job sites
Operate and maintain ground-level equipment such as chainsaws, chippers, blowers, and ropes
Support climbers and bucket operators by managing rigging, lowering branches, and securing limbs
Clear and properly dispose of brush, logs, and other debris from the work area
Load and unload tools, equipment, and materials; manage and organize them throughout the day
Perform daily vehicle and equipment inspections to ensure operational readiness
Set up work sites with safety cones, signs, and other precautionary measures
Ensure the work area is clear of hazards and maintain a safe environment for the crew
Follow all safety protocols, including the use of PPE and compliance with OSHA regulations
Communicate effectively with crew members and supervisors
Provide professional customer service on both residential and commercial properties
Qualifications
Valid driver's license required; CDL preferred
Previous experience in tree care, landscaping, or a related field preferred but not required
Ability to work in physically demanding conditions, including at heights and in various weather conditions
Strong attention to detail and commitment to following safety protocols
Excellent communication skills and the ability to work effectively as part of a team
Availability to work 10-hour days, a minimum of 40 hours per week, and up to 16-hour days during storm-related jobs
Willingness to travel and be away from home for extended periods or on short notice (often weather-driven)
Physical Requirements
Lift 70 pounds to shoulder height
Flexibility to squat and bend
Stand and/or walk for extended periods
Work in all weather conditions and withstand extreme temperature
Working Conditions:
Outdoor work in varying weather and terrain conditions
Physically demanding; standing, bending, lifting, and climbing involved
Use of safety equipment required (PPE provided)
Join a team that values safety, reliability, and professional development. If you're a skilled individual who enjoys working outdoors and being part of a dynamic team, Gunnison Company is the right fit for you. Apply today to grow your career in a vital and rewarding field!
GL Operations Specialist
Operations specialist job in Raleigh, NC
GL Operations Specialist needs 2+ years experience
GL Operations Specialist requires:
Accounting or Finance work requiring some level of experience
Excel a must
Account recon
Operations, accounting
Reconciling payments to ensure the accounting system reflects the correct transactions.
General ledger reconciliations.
Account reconciliations such as bank, inventory control, clearing, billings etc.
Issue receipts to customers on receipt of payments
Reinsurance Operations Specialist
Operations specialist job in Raleigh, NC
At Enact, we understand that there's no place like home. That's why we bring our deep expertise, insightful offerings, and extra mile service to work every day to help lenders put more people in homes and keep them there.
We're looking for a Reinsurance Operations Specialist in Raleigh, NC to join us in fulfilling our mission, while utilizing our values of excellence, improvement, and connection. In this role, you will play a key role in supporting Enact's reinsurance diversification initiatives. You will manage the operational aspects of reinsurance transactions and collaborate with internal and external stakeholders to ensure the successful onboarding, administration, and reporting of reinsurance deals. This role is essential to the execution of Enact's risk management strategy and supports the full lifecycle of reinsurance transactions.
LOCATION
Enact Headquarters, Raleigh, NC - Hybrid Schedule
YOUR RESPONSIBILITIES
Reinsurance Transaction Lifecycle
Contribute to the smooth execution of reinsurance transactions and support the overall risk management efforts of the organization.
Set up new deals in the reinsurance deal database, ensuring all required data and approvals are captured.
Facilitate onboarding of new deals, including contract storage, data capture, and documentation of approvals.
Support the completion of deal implementation memos by coordinating with underwriting, legal, accounting, and other teams.
Operational Support & Reporting
Generate and deliver monthly data to accounting for financial close processes (month-end, quarter-end, year-end).
Monitor and analyze in-force deals to ensure compliance with contractual terms and performance expectations.
Maintain tracking of reports and payments for each in-force deal.
Communicate timing and requirements for deal terminations and confirm successful completion.
Prepare and deliver external reports and fulfill commitments to reinsurers, brokers, regulators, and other third parties, ensuring accuracy, timeliness, and compliance with contractual and regulatory obligations.
Data Management & Troubleshooting
Support and monitor monthly IT data loads for in-force transactions; provide first-level troubleshooting for data errors.
Validate and reconcile reinsurance premiums, claims, and recoverables.
Maintain accurate and up-to-date records in internal systems.
Stakeholder Engagement
Collaborate with internal teams (Legal, Risk, Finance, Operations, IT) and external partners (insurance managers, corporate service providers, regulators, rating agencies).
Monitor and coordinate responses to communications from brokers and cedants.
YOUR QUALIFICATIONS
Bachelor's degree or equivalent experience in Finance, Risk Management, Data Analytics, or a related field.
1-4 years of experience in Finance, Operations, Risk, Data, or related field
Familiarity with reinsurance concepts, processes, and terminology.
Strong organizational skills and attention to detail.
Excellent written and verbal communication skills.
Proficiency in Microsoft Excel and data analytics tools.
Ability to adapt to changing priorities and market conditions.
PREFERRED QUALIFICATIONS
Knowledge of reinsurance treaty structures (e.g., quota share, excess of loss).
Experience with reinsurance operations software or databases.
COMPANY
Enact Holdings, Inc. (Nasdaq: ACT), operating primarily through its wholly owned subsidiaries, is a leading publicly traded U.S. private mortgage insurance provider, offering borrower-centric products that enable lenders and other partners across the U.S. to help people responsibly achieve and maintain the dream of homeownership.
By empowering customers and their borrowers, Enact seeks to positively impact the lives of those in the communities in which it serves in a sustainable way. Headquartered in Raleigh, North Carolina, we play an active role in supporting a prosperous Triangle community. We also support our colleagues' philanthropic efforts in their home communities across the U.S. Enact values all perspectives, characteristics and experiences, along with providing a positive and inclusive culture for employees to grow and succeed. We strive to create an environment where employees can bring their full, authentic selves to work to help each other and their customers.
We are proud to be an equal opportunity employer and all hiring decisions are based on merit, qualifications, and business needs. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
WHY WORK AT ENACT
We bring innovative thinking to the situations at hand
We seek out and incorporate diverse views to strengthen our outcomes
We work on challenging and rewarding projects
We offer competitive benefits:
Hybrid work schedule (shared in-office days Tues/Wed/Thurs)
Generous Time Off
40 Hours of Volunteer Time Off
Tuition Reimbursement and Student Loan Repayment
Paid Family Leave and Flexible Spending Accounts
401k with up to 5% employer match
Fitness and Emotional Wellness Reimbursements
Onsite Gym
Auto-ApplyReporting Operations Specialist
Operations specialist job in Cary, NC
TITLE (Oracle title)
REPORTING OPERATIONS SPECIALIST
WORKING TITLE
Reporting Operations Specialist
SCHOOL/DEPARTMENT
Compensation Services
PAY GRADE
Noncertified Grade 30
FLSA STATUS
Nonexempt
ELIGIBILITY FOR EMPLOYMENT CONTRACT
No
WORK WEEK SCHEDULE
Monday-Friday (occasional evenings and weekends)
Position is available for a Hybrid Telework workweek
POSITION PURPOSE:
Responsible for processing all payrolls and ensuring they are processed timely and accurately (semi-month, end-of-month, reversals, and miscellaneous). Responsible for processing direct deposits, bank funds requests, stop payments and printing checks. Point of contact for questions regarding direct deposits.
MINIMUM QUALIFICATIONS:
KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)
Considerable knowledge of bookkeeping and accounting concepts;
Considerable knowledge of Microsoft Office, specifically Excel, Word, Power Point; Google Apps;
Working knowledge of database systems with the ability to analyze and organize data;
Strong analytical and problem-solving skills, attention to detail with a high level of accuracy;
Effective time management skills with the ability to meet deadlines;
Ability to exercise independent initiative to perform both original and recurring assignments, and exercise judgment in the absence of clear directives;
Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;
Ability to understand, interpret, and apply specific rules and regulations governing the processing of
fiscal documents, maintenance of financial records, and the preparation of reports;
Ability to establish and maintain effective working relationships with school system staff, employees of funding agencies, and community members.
EDUCATION, TRAINING, AND EXPERIENCE
Associate degree in accounting or related field; OR
Five years of payroll experience; OR
Ten or more years of school system payroll experience.
CERTIFICATION AND LICENSE REQUIREMENTS
Must hold and maintain a valid motor vehicle operator's license according to the State of NC Requirements.
PREFERRED QUALIFICATIONS:
Experience working with Oracle based accounting and payroll systems.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Coordinates with Payroll Coordinator for all payrolls and ensures they are processed timely and accurately (semi-month, end-of-month, and miscellaneous.)
Corrects reports relating to monthly keyed payroll data for multiple monthly processing.
Coordinates with other departments to ensure all payroll discrepancies are resolved prior to payroll deadlines.
Analyzes current processes and procedures to leverage technology and improve efficiencies.
Responds to employee and secretary inquiries concerning direct deposit.
Processes manual direct deposit entries and pulls in direct deposit information from Employee Self-Service.
Submits requests for return of bank funds to financial institutions, as requested by Processing.
Reviews all returned item reports and verifies funds have been returned.
Submits stop payments, as requested from Processing.
Processes reversal of paychecks based on bank funds requests, stop payments, and voided checks.
Balances bank statements against returned items report monthly.
Works with Accounting and Operations to print checks for all payrolls.
Processes reprint check requests, as needed.
Reviews Escheat list of checks to verify if cashed or not.
Reviews payroll alerts for needed manual entry of direct deposit and taxes.
Reviews Transfer Error Reports for needed manual entry of direct deposit and taxes.
Performs other related duties, as assigned.
WORK ENVIRONMENT/PHYSICAL REQUIREMENTS
This job operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The position, at times, must be able to come into direct contact with school system staff, students, and the public. Work is considered light physical work, requiring the exertion of up to ten pounds of force. The work occasionally requires driving automotive equipment.
EFFECTIVE DATE: 11/2025
DISCLAIMER:
The above statements are intended to describe the general purpose and responsibilities assigned to this position. They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills required by the employees assigned to this position. This description may be revised by HR and approved at any time.
Auto-ApplyOperations Professional
Operations specialist job in Four Oaks, NC
Job Details FOUR OAKS Supercenter - FOUR OAKS, NCDescription Job description
Broad River Retail is currently seeking an Operations Professional to join our Operations Team in Four Oaks, NC. The position is responsible for utilizing multiple operating systems, data entry, audits, product quality, communicate effectively, assist leadership and delivery teams.
DAY IN THE LIFE AS THIS MEMORY MAKER:
Assist BRR leadership and 3 part delivery teams during load out
Navigate through multiple operating systems
Confirm product quality and provide replacement pieces when needed
Audit prep lanes
Data entry on shared spreadsheets
Communicate interdepartmentally both verbally and in written form
Maintain organized and safe workspace for self and others
Exhibit personal excellence by accepting cross-training opportunities
Maintain personal and facility safety by following all material handling and warehouse safety guidelines
Follow company Attendance Policies
All other duties as assigned
Qualifications
WHAT YOU'LL NEED TO SUCCEED:
Visual awareness and understanding of furniture quality
Customer Service mindset
Oral communication and listening skills
Ability to work well with a team
Adaptability for changes in the work environment
Microsoft Excel, Teams, and Outlook experience
Strong written and verbal communication skills
WORKPLACE ENVIROMENT:
While performing the duties of this job the employee is:
Regularly required to stand, walk, stoop, kneel, or crouch on concrete flooring
Must be able to routinely lift or move objects up to 75 pounds alone and team lift objects over 75 pounds
Working in a non-climate-controlled warehouse setting, with some outdoor exposure during the workday
In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to empower individuals with disabilities to undertake the essential duties and responsibilities of the position.
MEMORY MAKER PERKS AND BENEFITS:
Hourly Rate of $17.50/hr. Paid Weekly
This position operates on a contract-to-hire basis
Guaranteed Hourly Raise at time of Conversion
Medical, dental, vision, and life insurance options after conversion
Paid time off and 401K matching contribution after conversion
IT Operations Specialist
Operations specialist job in Raleigh, NC
Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients
We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs.
our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients.
We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees.
Job Description
The candidate is responsible for the administration, support, stability, and security of enterprise systems, servers, and networks.
***Candidates must have hands on experience with ServiceNow.
This position is responsible for advanced level response and support for users of client computing and network services. This is a hands-on role responsible for the administration, support, stability, and security of enterprise systems, servers, and networks. The person in this role will ensure infrastructure security and stability across all locations in the enterprise. The position will support data center operations, server operations, advanced level support, web server administration, system monitoring, incident response, 24x7x365 on-call support, etc. This position also involves supporting core platforms such as Tier 1 business applications.
Qualifications
Local candidates will be preferred first
Additional Information
Thanks and Regards,
Anushka Doegar
Business Process Specialist
Operations specialist job in Raleigh, NC
Skanska is searching for a dynamic Business Process Specialist. This is a great opportunity to start a career with a company that builds things that matter and values its team. We are proud to share our culture of diversity and inclusion. Our work makes a clear contribution to society and the environment around us. We build in many different verticals. (******************************************************** Whether we are building schools to provide inspiring spaces for learning, roads to connect communities, or hospitals to care for patients, it all contributes to our purpose - we build for a better society.
Skanska's values -Be Better Together, Act Ethically and Transparently, Commit to Customer, and Care for Life-are deeply engrained in how we work, which is why our values support and drive our D&I efforts.
The Business Process Specialist will be responsible for analyzing, designing, and implementing business process automations to improve efficiency and effectiveness. This role requires an understanding of business operations, strong analytical skills, and the ability to work collaboratively with various departments.
**Business Process Specialist Required Qualifications:**
+ 3+ years of experience with process mapping and data analysis tools (Visio).
+ 3+ years of experience in programming Power Apps (Canvas, Office 365, Power BI, MS Forms, and SharePoint).
+ 3+ years of experience managing projects to achieve successful implementation of process improvements.
+ Bachelor's Degree - or 8 years equivalent experience plus a minimum of 7 years prior relevant experience.
Currently, the company is not considering applicants for this position who now or in the future require employment sponsorship by the company.
**Our** Investment (************************************************ **in you:**
+ We believe that Benefits (********************************************************************** should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options (including medical, dental, and vision insurance plans), expert guidance, and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially, and emotionally through the big milestones and in your everyday life. Please visit the compensation and Benefits (********************************************************************** summary on our careers site for more details.
+ As a Skanska community, our values ground us, and our diversity of experience propels us forward. No matter what your career stage, there's a place for you to thrive here and partner with us in shaping how our world lives, moves, and connects.
+ At Skanska, we Care for Life. And we're committed to supporting your whole health and peace of mind through inclusive and personalized total rewards.
+ We're committed to your success by developing you in your role and supporting your career growth
+ Compensation and financial well-being (********************************************************************** - Competitive base salary, excellent bonus program, 401k, & Employee ownership program.
**Come work with us and join a winning team!**
**Background Check Required**
Skanska is an Equal Employment Opportunity (EEO) Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, disability, age, genetic information, citizenship, protected veteran status, or any other categories protected under applicable federal, state, and local laws.
Skanska Equal Employment Opportunity
Skanska uses knowledge & foresight to shape the way people live, work, and connect. More than 135 years in the making, we're one of the world's largest construction and project development companies. With operations in select markets throughout the Nordics, Europe and the United States, global revenue totaled $15.9 billion in 2024.
Skanska in the U.S. operates 28 offices across the country, with its headquarters in New York City. In 2024, the U.S. construction sector generated $8.2 billion in revenue, and the U.S. development sector's net investments in commercial projects totaled $224 million.
Together with our customers and the collective expertise of our 6,300 teammates in the U.S. and 26,300 globally, we create innovative and sustainable solutions that support healthy living beyond our lifetime.
Skanska's Applicant Privacy Policy for California Residents (******************************************************************************************************************
**Search Firm and Employment Agency Disclaimer**
_Search Firm and Employment Agency Disclaimer Skanska USA Human Resources ("Skanska HR") provides HR services to the Skanska business units within the U.S.A. including Skanska USA Civil Inc., Skanska USA Building Inc., Skanska USA Commercial Development Inc. and Skanska Infrastructure Development Inc. (collectively "Skanska USA"). As such, Skanska HR is the sole authorized representative of Skanska USA to execute any agreements with search firms, employment agencies or any employment vendor ("Vendor"). As a condition precedent to any entitlement for payment, a Vendor shall have both (1) Skanska USA Placement Agreement, and (2) an Engagement Job Order executed by an authorized Skanska HR representative. Absent the properly executed documents, Skanska HR shall have no obligation to make payment to the Vendor. Verbal or written communications from any employee of Skanska USA business units shall not be considered binding obligations. All resumes whether unsolicited or solicited shall be considered property of Skanska HR._
Specialist I, Inbound Correspondence Processing
Operations specialist job in Greenville, NC
About Us Fueled by a fundamental belief in innovation, Resurgent Capital Services is an industry-leading financial services company in our sector. It all began 25 years ago when a small group of successful entrepreneurs had a vision for a new type of asset receivables company. One with a commitment to superior service and a personal touch with every interaction. We believe that demonstrating integrity in everything we do, maintaining a strong commitment to compliance, and doing things the right way is a sustainable business model. We want you to feel like your work has an impact and makes a difference every day. Join us as we develop strategies for change and transform the trajectory of your career!
Notice for California Residents - California Privacy Policy
Summary:
Specialist I, Inbound Correspondence Processor uses their process knowledge to review and disposition Correspondence. This position will report to Supervisor, Inbound Correspondence Processing.
Roles & Responsibilities:
* Ability to work in a detail oriented, time sensitive environment
* Strong time management skills
* Ability to prioritize workload to meet deadlines and achieve volume goals and performance standards
* Ability to handle confidential material in a professional, ethical manner
* Excellent communication and interpersonal skills and ability to communicate effectively at all levels in person, by phone and by email
* Exhibit excellence in customer service and the ability to serve others
* Professional appearance and attitude
* Proficient with Microsoft Office
* Sitting and reading for long periods of time
Skills & Qualifications:
* 1-2 years of related experience
* Good understanding of FDCPA and state guidelines outlined in Core P&P
* Strong effective communication (oral and written) skills, strong organizational/time management skills, and attention to detail
* Advanced analytical skills and process-oriented mindset
* Excellent work ethic and unquestionable integrity
* Proficiency in MS Office applications (Word, Excel, PowerPoint, Outlook) and aptitude for learning new systems
Educational Requirements:
* High school diploma or equivalent work experience desired
Resurgent is an Equal Opportunity employer that is fueled by our diverse and inclusive work environment. Are you excited about this opportunity, but your skills and experience aren't an exact match? We encourage you to apply anyway! You may be just the person we are searching for to fill this or another position. We would love to consider you for the Resurgent team!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Auto-ApplySales Operation Specialist
Operations specialist job in Wendell, NC
Department: 171013 - Sales Operation
Reports to: Sales Operation Manager
Position Status: Full Time
Status: EXEMPT (Salary)
Management Level: Non-Management
JOB SUMMARY
The Sales Operation Specialist will support the sales team by streamlining operations, optimizing processes, and ensuring effective sales strategies are executed. This position will work closely with various departments to provide data-driven insights, manage sales tools and systems, and contribute to the overall efficiency of the sales function.
KEY RESPONSIBILITIES OF JOB
Sales Process Optimization:
Develop and implement sales processes and procedures to automate repetitive tasks and improve efficiency and effectiveness.
Evaluate end to end sales operations to identify process gaps and lead cross functional stakeholders to optimize sales visibility and execution
Data Management and Reporting:
Manage and maintain regular reports on sales performance and sales data for key KPIs in CRM systems.
Generate regular reports on sales performance, pipeline metrics, and other key indicators.
Analyze sales data to identify trends, opportunities, and areas for improvement.
Sales Tools and Systems:
Develop and manage sales tools and platforms.
Troubleshoot and resolve issues related to sales technology and systems.
Train sales staff on new tools and processes.
Collaboration and Communication:
Coordinate with other departments (e.g., Marketing, Finance, Customer Service) to ensure alignment with sales objectives.
Facilitate communication between the sales team and other stakeholders to ensure smooth operations.
Sales Planning and Strategy:
Assist in the development of sales plans, programs and strategies by providing relevant data and insights.
Support the implementation of sales strategies and monitor their effectiveness.
Administrative Support:
Provide administrative support to the Sales Operation Managers and the sales team as needed.
Manage and maintain sales documentation, including contracts, proposals, and agreements.
Forecasting & Inventory Alignment
Manage in monitoring sales forecasts and aligning with production and inventory teams to ensure product availability.
Support the monthly PSI (Planning-Sales-Inventory) process and provide insights to optimize stock levels.
Oversee PO placement to ensure timely order execution and alignment with Sales forecasts.
EDUCATIONAL AND PHYSICAL REQUIREMENTS
Education: Bachelor's degree in economics, statistics, mathematics, business administration, marketing, or a related field.
Experience: 1-2 years of experience in supply chain, sales operations, sales support, or a related role is preferred.
Skills:
Strong analytical and problem-solving skills.
Proficiency in ERP systems (e.g., SAP), CRM systems (e.g., Salesforce) and Microsoft Office Suite (Excel, PowerPoint, Word).
Excellent organizational and time-management skills.
Strong communication and interpersonal abilities.
Ability to work independently and as part of a team.
Bi-lingual Preferred (English / Korean)
Attributes:
Detail-oriented with a commitment to accuracy.
Proactive and able to handle multiple tasks in a fast-paced environment.
Eager to learn and grow within the sales operations field.
Auto-ApplySales Operation Specialist
Operations specialist job in Wendell, NC
Department: 171013 - Sales Operation
Reports to: Sales Operation Manager
Location: Corporate Headquarters - NC
Position Status: Full Time
Status: EXEMPT (Salary)
Management Level: Non-Management
JOB SUMMARY
The Sales Operation Specialist will support the sales team by streamlining operations, optimizing processes, and ensuring effective sales strategies are executed. This position will work closely with various departments to provide data-driven insights, manage sales tools and systems, and contribute to the overall efficiency of the sales function.
KEY RESPONSIBILITIES OF JOB
Sales Process Optimization:
Develop and implement sales processes and procedures to automate repetitive tasks and improve efficiency and effectiveness.
Evaluate end to end sales operations to identify process gaps and lead cross functional stakeholders to optimize sales visibility and execution
Data Management and Reporting:
Manage and maintain regular reports on sales performance and sales data for key KPIs in CRM systems.
Generate regular reports on sales performance, pipeline metrics, and other key indicators.
Analyze sales data to identify trends, opportunities, and areas for improvement.
Sales Tools and Systems:
Develop and manage sales tools and platforms.
Troubleshoot and resolve issues related to sales technology and systems.
Train sales staff on new tools and processes.
Collaboration and Communication:
Coordinate with other departments (e.g., Marketing, Finance, Customer Service) to ensure alignment with sales objectives.
Facilitate communication between the sales team and other stakeholders to ensure smooth operations.
Sales Planning and Strategy:
Assist in the development of sales plans, programs and strategies by providing relevant data and insights.
Support the implementation of sales strategies and monitor their effectiveness.
Administrative Support:
Provide administrative support to the Sales Operation Managers and the sales team as needed.
Manage and maintain sales documentation, including contracts, proposals, and agreements.
Forecasting & Inventory Alignment
Manage in monitoring sales forecasts and aligning with production and inventory teams to ensure product availability.
Support the monthly PSI (Planning-Sales-Inventory) process and provide insights to optimize stock levels.
Oversee PO placement to ensure timely order execution and alignment with Sales forecasts.
EDUCATIONAL AND PHYSICAL REQUIREMENTS
Education: Bachelor's degree in economics, statistics, mathematics, business administration, marketing, or a related field.
Experience: 1-2 years of experience in supply chain, sales operations, sales support, or a related role is preferred.
Skills:
Strong analytical and problem-solving skills.
Proficiency in ERP systems (e.g., SAP), CRM systems (e.g., Salesforce) and Microsoft Office Suite (Excel, PowerPoint, Word).
Excellent organizational and time-management skills.
Strong communication and interpersonal abilities.
Ability to work independently and as part of a team.
Bi-lingual Preferred (English / Korean)
Attributes:
Detail-oriented with a commitment to accuracy.
Proactive and able to handle multiple tasks in a fast-paced environment.
Eager to learn and grow within the sales operations field.
Auto-ApplySales Operations Specialist
Operations specialist job in Raleigh, NC
Sales Operations Specialist Full-Time Hybrid Durham, NC About the Company: MED-EL Corporation is a global leader in hearing implant technology and research. While headquarters resides in Austria, our US branch is based in Durham, North Carolina, at Research Triangle Park. We pride ourselves in being innovators through and through. We bring people the joy of sound through our extensive portfolio of hearing technology and consistently pursue product and process improvement. MED-EL hearing implant systems combine the latest scientific advances, engineering, and manufacturing techniques to offer performance, safety, and reliability. With people at the epicenter of our research and technology, we relentlessly pursue connection-connection to sound, connection to each other, connection to possibility. Here at MED-EL, we are proud to offer a diverse, team-focused culture driven by our passion to support candidates, recipients, their families, and clinical partners. Our Mission: Delivering leading-edge technology to restore hearing and empower connection. About the Role: We're seeking a proactive and detail-driven Sales Operations & Enablement Specialist to strengthen our commercial strategy and empower our growing sales organization. In this role, you'll serve as the connective hub between sales, business systems, marketing, and leadership to ensure our teams have the tools, insights, and processes needed to perform at their best. Primary Responsibilities:
Develop and execute a sales operations/enablement strategy aligned with MED-EL's commercial goals
Maintain sales playbooks with updated system analytics, links to reporting and CRM best practices
Serve as liaison with internal Business Systems team by advocating and representing the needs of the sales team
Design and deliver onboarding and ongoing training programs for sales team for CRM, Power BI and Contract Management
Logistical product launch support for the field (coordinating with marketing and operations)
Support of field staff credentialing and training requirements
Manage sales platforms within CRM, Power BI, Box and Contract Management tool Analyze sales performance data to identify gaps and recommend targeted interventions
Partner with regional sales leaders to develop unified initiatives and track their adoption
Manage contracting and implementation process for health system contracts including Government Services and large-scale RFPs
Lead cross-functional initiatives to improve lead management, order processing, and customer onboarding
Support sales leadership with strategic insights and performance reviews
Ensure data integrity and compliance across sales systems and processes
Position Qualifications:
Bachelor's degree in business, marketing, or related field
2+ years in sales operations/ enablement, training, or commercial operations, ideally in MedTech or life sciences
Strong understanding of sales methodologies
Experience with CRM systems (e.g., Salesforce, Microsoft Dynamics), Power BI and Excel
Excellent communication, project management, and cross-functional collaboration skills
Experience with sales forecasting, territory design, and incentive modeling
Located in - or willing to relocate to - Durham, NC
What We Offer:
We know that benefits are important to you, and we offer a robust benefits package including:
Medical, dental, and vision coverage available, effective on the first day of the month following 30 days of active service.
401k Match
Health Savings Account
Short term and long-term disability paid by the company.
Company paid life insurance with an option to purchase additional coverage.
FSA Dependent Care
Pet Insurance
Critical Illness
Accident Insurance
Hospital Indemnity Insurance
PTO - 20 days annual that is accrued each pay period. Plus 40 hours Medical/Sick leave annual, prorated from hire date and 9 holidays.
Employee Assistance Program
MED-EL Corporation is an Equal Opportunity/ Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.
Operations Specialist
Operations specialist job in Raleigh, NC
Requirements
Education and Experience Requirements:
High School Diploma or equivalency
Three (3) years' work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry is required.
Physical Demands and Work Environment:
Work environment will be stressful at times, as overall office activities and work levels fluctuate
Must be able to bend, stoop, stretch, stand, and sit for extended periods of time
Subject to long periods of sitting and exposure to computer screen
Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use
Excellent ability to communicate both verbally and in writing
Ability to effectively communicate both verbally and written with internal and external customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy.
Mental alertness to perform the essential functions of position.
Sales Operation Specialist
Operations specialist job in Wendell, NC
Job Description
Sales Operation Specialist
Department: 171013 - Sales Operation
Reports to: Sales Operation Manager
Position Status: Full Time
Status: EXEMPT (Salary)
Management Level: Non-Management
JOB SUMMARY
The Sales Operation Specialist will support the sales team by streamlining operations, optimizing processes, and ensuring effective sales strategies are executed. This position will work closely with various departments to provide data-driven insights, manage sales tools and systems, and contribute to the overall efficiency of the sales function.
KEY RESPONSIBILITIES OF JOB
Sales Process Optimization:
Develop and implement sales processes and procedures to automate repetitive tasks and improve efficiency and effectiveness.
Evaluate end to end sales operations to identify process gaps and lead cross functional stakeholders to optimize sales visibility and execution
Data Management and Reporting:
Manage and maintain regular reports on sales performance and sales data for key KPIs in CRM systems.
Generate regular reports on sales performance, pipeline metrics, and other key indicators.
Analyze sales data to identify trends, opportunities, and areas for improvement.
Sales Tools and Systems:
Develop and manage sales tools and platforms.
Troubleshoot and resolve issues related to sales technology and systems.
Train sales staff on new tools and processes.
Collaboration and Communication:
Coordinate with other departments (e.g., Marketing, Finance, Customer Service) to ensure alignment with sales objectives.
Facilitate communication between the sales team and other stakeholders to ensure smooth operations.
Sales Planning and Strategy:
Assist in the development of sales plans, programs and strategies by providing relevant data and insights.
Support the implementation of sales strategies and monitor their effectiveness.
Administrative Support:
Provide administrative support to the Sales Operation Managers and the sales team as needed.
Manage and maintain sales documentation, including contracts, proposals, and agreements.
Forecasting & Inventory Alignment
Manage in monitoring sales forecasts and aligning with production and inventory teams to ensure product availability.
Support the monthly PSI (Planning-Sales-Inventory) process and provide insights to optimize stock levels.
Oversee PO placement to ensure timely order execution and alignment with Sales forecasts.
EDUCATIONAL AND PHYSICAL REQUIREMENTS
Education: Bachelor's degree in economics, statistics, mathematics, business administration, marketing, or a related field.
Experience: 1-2 years of experience in supply chain, sales operations, sales support, or a related role is preferred.
Skills:
Strong analytical and problem-solving skills.
Proficiency in ERP systems (e.g., SAP), CRM systems (e.g., Salesforce) and Microsoft Office Suite (Excel, PowerPoint, Word).
Excellent organizational and time-management skills.
Strong communication and interpersonal abilities.
Ability to work independently and as part of a team.
Bi-lingual Preferred (English / Korean)
Attributes:
Detail-oriented with a commitment to accuracy.
Proactive and able to handle multiple tasks in a fast-paced environment.
Eager to learn and grow within the sales operations field.
Sales Operation Specialist
Operations specialist job in Wendell, NC
Department: 171013 - Sales Operation
Reports to: Sales Operation Manager
Position Status: Full Time
Status: EXEMPT (Salary)
Management Level: Non-Management
JOB SUMMARY
The Sales Operation Specialist will support the sales team by streamlining operations, optimizing processes, and ensuring effective sales strategies are executed. This position will work closely with various departments to provide data-driven insights, manage sales tools and systems, and contribute to the overall efficiency of the sales function.
KEY RESPONSIBILITIES OF JOB
Sales Process Optimization:
Develop and implement sales processes and procedures to automate repetitive tasks and improve efficiency and effectiveness.
Evaluate end to end sales operations to identify process gaps and lead cross functional stakeholders to optimize sales visibility and execution
Data Management and Reporting:
Manage and maintain regular reports on sales performance and sales data for key KPIs in CRM systems.
Generate regular reports on sales performance, pipeline metrics, and other key indicators.
Analyze sales data to identify trends, opportunities, and areas for improvement.
Sales Tools and Systems:
Develop and manage sales tools and platforms.
Troubleshoot and resolve issues related to sales technology and systems.
Train sales staff on new tools and processes.
Collaboration and Communication:
Coordinate with other departments (e.g., Marketing, Finance, Customer Service) to ensure alignment with sales objectives.
Facilitate communication between the sales team and other stakeholders to ensure smooth operations.
Sales Planning and Strategy:
Assist in the development of sales plans, programs and strategies by providing relevant data and insights.
Support the implementation of sales strategies and monitor their effectiveness.
Administrative Support:
Provide administrative support to the Sales Operation Managers and the sales team as needed.
Manage and maintain sales documentation, including contracts, proposals, and agreements.
Forecasting & Inventory Alignment
Manage in monitoring sales forecasts and aligning with production and inventory teams to ensure product availability.
Support the monthly PSI (Planning-Sales-Inventory) process and provide insights to optimize stock levels.
Oversee PO placement to ensure timely order execution and alignment with Sales forecasts.
EDUCATIONAL AND PHYSICAL REQUIREMENTS
Education: Bachelor's degree in economics, statistics, mathematics, business administration, marketing, or a related field.
Experience: 1-2 years of experience in supply chain, sales operations, sales support, or a related role is preferred.
Skills:
Strong analytical and problem-solving skills.
Proficiency in ERP systems (e.g., SAP), CRM systems (e.g., Salesforce) and Microsoft Office Suite (Excel, PowerPoint, Word).
Excellent organizational and time-management skills.
Strong communication and interpersonal abilities.
Ability to work independently and as part of a team.
Bi-lingual Preferred (English / Korean)
Attributes:
Detail-oriented with a commitment to accuracy.
Proactive and able to handle multiple tasks in a fast-paced environment.
Eager to learn and grow within the sales operations field.
Auto-Apply