Operations specialist jobs in Worcester, MA

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Business Enablement Specialist; Vendor and Buyer Engagement - Port of Entry The Opportunity: Contribute To The Growth Of Your Career. As a Business Enablement Specialist you are a crucial part of our supply chain network, supporting the flow of goods from around the globe to our U.S. stores. You will be assigned a mix of core responsibilities, as well as special projects. Working in a fast-paced retail business, no day will be the same! Responsibilities: Collaborates with logistics, merchandising, global buying offices, merchandising support, planning & allocation, and distribution services to maintain alignment and communication Builds and develops business relationships with stakeholders at multiple levels and organizational divisions Provide support and training to internal operations groups, develop tools and standard methodologies, to ensure we get the right product, to the right place, at the right time Plays an important role in the development of long-term supply chain visibility reporting Monitors logistics and operational reporting to predict and act upon relevant changes in the supply chain Develops, analyzes, and publishes operational and exception reporting Assists in the development and execution of area KPI's; analyzes and reports on variances as determined by business area needs Presents results to business leaders and partakes in preparing management presentations Performs intermediate operational analyses to identify expense saving and supply chain opportunities Assists in lead time analysis and preparation of analytical presentations and recommendations Supports key supply chain initiatives and has a general understanding of value-added services within business enablement & logistics; store ready, EDI/ASN Program, vendor centric ticketing, vendor compliance Act as the liaison between logistics, merchandising, global buying offices and external partners Who We Are Looking For: You. Education: Bachelor's Degree or equivalent job experience Industry Experience: 2-3 years in corporate supply chain, logistics, or corporate retail experience Technical Proficiency: Advanced in Excel and Power Point required, experience with Power BI, Snowflake, or other data visualization tools preferred Analytical Abilities: Strong analytical thinking and problem-solving capabilities Communication Skills: Excellent written and verbal communication, able to present data driven insights to diverse audiences Professional Attributes: Flexible, self-starter, strong relationship building skills, responsiveness to evolving business needs Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. This position has a starting salary range of $69,200.00 to $86,500.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. The SMS Deliverability & Operations team ensures Klaviyo customers can confidently grow and scale their SMS programs worldwide. Our Mobile Operations specialists sit at the center of this mission, driving international and emerging-channel expansion, supporting our SMS Activations team by evolving SOPs and advocating for technology needs, and leading cross-functional efforts to operationalize industry changes. By combining operational readiness with deliverability and compliance expertise, Mobile Operations builds the foundations that make every new market launch, customer onboarding, and industry shift successful. We partner closely with our SMS Deliverability specialists, who safeguard message performance across existing markets. Together, we balance building for the future and maintaining excellence today, so Klaviyo customers can trust their messages will always reach the right people, at the right time, anywhere in the world. As a Mobile Operations Specialist, you'll play a critical role in making sure Klaviyo is always ready for what's next in the SMS ecosystem. You'll partner with vendors, internal teams, and industry groups to build scalable processes, operationalize new requirements, and ensure smooth launches of new countries, verticals, and messaging channels. You'll also serve as a go-to resource for our Activations team, building tools and SOPs, helping manage escalations, and ensuring stakeholders have what they need to deliver for customers. How You'll Make a Difference: Partner with vendors to scope functionality and processes for new or evolving countries, verticals, and messaging channels. Create processes, training materials, and SOPs that enable successful launches and operational readiness across stakeholders. Monitor post-launch performance to ensure new programs are successful, escalating issues to vendors or internal teams as needed. Act as a project manager for Deliverability & Compliance elements of cross-functional projects, coordinating activities and driving accountability. Collaborate as a subject matter expert with internal teams on process changes, industry updates, product launches, and customer activations. Represent Klaviyo in industry working groups, track changes in messaging requirements, and translate them into actionable processes and resources. Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. Who You Are: 2-3 years of experience (or equivalent) in an operations, product, or project management role within a technical or messaging-focused environment. Experience driving projects from scoping through delivery with cross-functional stakeholders. Strong vendor management skills, with the ability to advocate for internal needs and resolve escalations effectively. Strong analytical and problem-solving skills, with comfort using spreadsheets and analysis tools to manage complex information. Excellent written and verbal communication skills, with the ability to simplify complexity for diverse audiences. A proactive, hands-on approach, you're comfortable rolling up your sleeves to build processes and resources from the ground up. You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Nice to have: Experience with SMS or messaging ecosystems (short codes, toll-free numbers, alphanumeric sender IDs). Familiarity with additional messaging channels such as RCS and WhatsApp. Experience collaborating with industry groups and applying evolving compliance guidelines. Background supporting customer-facing teams with SOPs, process enablement, and training. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$84,000-$126,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Collabera is the largest minority-owned Information Technology (IT) staffing firm in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 10,000 professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but we are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for four consecutive years since 2012. With over forty offices globally and a presence in seven countries, Collabera provides staff augmentation, managed services and direct placement services to Global 2000 Corporations. Collabera is ranked amongst the top 10 IT staffing firms in the U.S., and for the past 24 years we have continued to grow rapidly year after year. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description Job Details: Job Title: Operations Budget Specialist Location: Boston, MA 02116 Duration: 12+ Months (could go beyond) Job Responsibilities: • Act as central point of contact for managing the Marketing team's PO and invoice transactions utilizing the Self Service Purchasing (SSP) system. • Process & track organization's purchase order requests, check requests, receipts against POs & vendor set up, accurately and expeditiously • Support AST (high risk) transactions as directed • Accurately & consistently maintain team Excel expense trackers • Accurately follow expense mapping matrix to ensure correct coding of all transactions • Support monthly budget reconciliation process as directed • Create excel reports, primarily pivots, as needed • Manage interactions with vendor accounts receivable Qualifications Required Skills: • Prefer candidates with experience managing budgets or accounting or finance work that includes tracking, reconciling and reporting on estimated and actual expenses on a monthly/quarterly basis • Proven intermediate to advanced MS Excel skills • Candidate must display excellent customer service with a positive and professional attitude. • Ability to prioritize transactions and proactively manage anticipated volume increases at quarter end • Ability to self pace, managing responsibilities to 40 hour work week • Must be extremely comfortable working with online transactional systems, have excellent follow up and pro-active problem solving skills, and ability to self-teach via training documents • Attention to detail critical Additional Information To know more about this position, please contact: Ujjwal Mane ************ ****************************

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $45,400.00 - $74,900.00 Target Openings 1 What Is the Opportunity? Under moderate supervision, this position is responsible for partnering with claim professionals to assist customers. Responsibilities within the team include building customer relationships, completing financial transactions, updating and managing important business information, and handling numerous other duties and projects. This position does not manage others. As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including an accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration. What Will You Do? * CUSTOMER ENGAGEMENT: Serves as a customer service representative for the claim department by promptly and professionally addressing customer questions and concerns, which may include: Triage and route callers to the appropriate department; Answers claim status and payment questions. * CLAIM OPERATIONAL SERVICE AND PARTNERSHIPS: Partners with claim professionals in multiple departments to assist with the timely resolution of claims, which may include: Properly documents claim files, including notes and diaries, Requests reports and records, and reviews medical bills, mail and wage statements. Prints and prepares claim documents for legal and medical reviews. Reports and assigns claims, and transitions closed files to and from off-site storage. Receives, sorts, scans, and uploads incoming mail, and processes out-going mail. Orders, receives and distributes supplies and/or equipment. * CLAIM PAYMENTS AND EXPENSE PROCESSING: Ensures the proper handling of financial transactions to include: Processes and issues claim payments including outside vendor invoices, attorney expenses, and medical processing fees. Processes and documents returned checks, voided checks and credits. Ensures timeliness and accuracy of all check processing. * DATA AND INFORMATION MANAGEMENT: Maintains accurate records and information management, such as: Prepares, generates and reviews reports using the most effective technology. Updates data discrepancies identified in reports and systems. Uses management information data to prepare line of business or financial reports. Prepares operational reports for claim professionals and managers. Accurately documents pending and completed work activities using appropriate systems. * FINANCIAL CONTROLS AND ASSESSMENTS: Assists with claim center financial standards, including: Performs underlying controls and effectively communicates findings. Assesses the reasonableness of data as well as identifying discrepancies, including reconciliations. Assesses the effectiveness of financial controls. Prepares data entries in accordance with established standards. * May require lifting items up to 20 pounds (occasionally). * Perform other duties as assigned. What Will Our Ideal Candidate Have? * Experience utilizing computer technology such as Microsoft Office, e-mail, Web-enabled applications, and database software. * ACCOUNTABILITY: Takes ownership and responsibility for actions and outcomes, performance and results. * ANALYTICAL THINKING: Ability to analyze and compare information to understand issues and explore alternative solutions. * CHANGE MANAGEMENT/RESILIENCE: Ability to remain energized and focused in the face of ambiguity, change or strenuous demands. * COMMUNICATION SKILLS: Verbal and written communication skills. * JUDGMENT/DECISION MAKING: Ability to exercise sound judgment and make decisions. * RELATIONSHIP MANAGEMENT: Ability to seek out, build, foster and maintain productive working relationships to meet goals and achieve results. What is a Must Have? * High School Diploma or GED. * 1 year of service-related work experience OR Bachelor's Degree. What Is in It for You? * Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. * Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. * Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. * Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. * Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit *********************************************************

Berklee is the premier destination for the study of contemporary music and the performing arts. We offer degrees and other programs at our campuses in Boston, New York, and Valencia, Spain, at our Berklee Abu Dhabi Center, and through Berklee Online, the largest worldwide provider of music education. As a member of the communications team in Berklee's Communications and Marketing Division, the Communications and Content Operations Specialist supports our division's efforts to keep our diverse and innovative community informed and engaged through our website, digital signage, email, and other engagement tools. Reporting to the Associate Director of Communications, this role manages our internal communications calendar and supports integrated communications campaigns for operations, major events and initiatives, and institutional updates. This is a highly collaborative and detail-oriented role. Strong interpersonal communication skills, attention to detail, and project management skills are critical to success in this role and ensuring the team can effectively and efficiently meet the institution's needs. This person is expected to have a working knowledge of digital communications platforms as well as best practices and trends. This role is a one-year temporary position to support our team's operations as we prepare to launch a completely redesigned website ecosystem. ESSENTIAL FUNCTIONS/PRIMARY DUTIES AND RESPONSIBILITIES: ● Website Content Management: Manage key web pages, content update processes, and internal announcements; support departments in managing their site content. ● Project Management: Use project management tools (e.g., Airtable and Asana) to manage the team's work and ensure projects stay on track. ● Email Communications: Draft and review copy for email communications; build and send Mailchimp campaigns; and perform Mailchimp code checks. ● Communications Campaigns: Support broad communications campaigns across Berklee, from operations to major events and initiatives to institutional updates. ● Audience Management: Manage Mailchimp audiences (including lists for faculty, staff, and students); keep audiences up to date with appropriate tags. ● Digital Signage: Design slides and curate the Boston campus playlist. ● Data Analysis: Review available data across team's communications platforms to identify trends and opportunities for continuous improvement. ● General Operations: Manage internal communications calendar; develop and maintain team documentation and templates; manage shared inboxes. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: ● Experience: Minimum of 3 years of experience in a digital communications role. Experience in higher education is a plus. ● Technical Skills: Proven experience with Drupal or similar CMS, project management tools (e.g., Airtable, Asana), email marketing platforms (e.g., Mailchimp), content design software (e.g., Canva, Google Slides), and Excel/Google Sheets. ● Attention to Detail: Extremely detail-oriented for accuracy, consistency, and quality. ● Project Management: Demonstrated experience managing projects of varying scopes and depths; excellent prioritization, assessment, and problem-solving skills. ● Communication: Exceptional written and verbal communication skills. ● Digital Communications Knowledge: Demonstrated knowledge of and familiarity with digital communication platforms as well as trends and best practices, especially around accessibility and writing for the web. ● Interpersonal Communication: Strong relationship-building and -nurturing skills, and ability to collaborate with colleagues at all levels of the institution. ● Continuous Learning Mindset: Curiosity and commitment to learning new skills and technologies, and openness to emerging tech, including AI. ● Collaboration and Independence: Equally comfortable and adept with independent work and collaborative work. ● Work Environment: Ability to respond quickly and calmly when urgent communication needs arise; adept at managing multiple projects simultaneously and efficiently. Hiring Range: $67,000 to $79,000; salary dependent on relevant experience and education. This is a fully remote position. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee: We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance. Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law. As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at ************************ or call ************. * Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.* Employee Type: Temporary (Fixed Term)

Role: To support the financial management and operations of the credit union through maintenance of records and reports. Performs relatively straight forward, routine tasks as directed within the Operations department. Essential Functions & Responsibilities: - Automated Clearing House (ACH): (primary and backup) Perform daily exception processing, stop payments, written statements of unauthorized debt (WSUD), process death alerts, death certificates, reclamations and allocations. - Share Drafts: Daily processing of share draft exceptions. Review checks over $10,000 for proper signature. Report checks over 100K to management daily. Process forgery claims and various check adjustments. Post necessary journal entries and perform monthly reconciliation to the general ledger - ATM Deposit Processing: Daily processing of member and non-member deposits through TCU owned ATMs and ITMs. - ACH Origination: Create and release ACH Origination batches of routine transactions, such as; loan payments, dealer funding, tuition, and payroll. Set up and maintain new business ACH requests and upload business batches for origination when necessary. Direct Loan Payment Processing (DLPA) - Remote Deposit Capture (RDC): Daily processing of member deposits initiated on-line, weekly review of RDC memberships no longer in good standing, respond to branch requests to add or remove RDC from a membership. - Fed Returns: Daily processing of deposited checks returned by the Federal Reserve for various reasons. Perform monthly reconciliation to the general ledger. - Courtesy Pay (CP): Weekly addition of CP for qualifying memberships, weekly removals, and notifications to members. Respond to management requests to remove or add the product, as needed. - Compliance: Create, maintain, and periodically review procedures for all assigned tasks . Maintain knowledge of current rules and regulations associated with responsibility. - Other duties as needed including but not limited to Shared branching adjustments, assisting with reporting and providing backup coverage as needed. Knowledge and Skills: Experience One year to three years of similar or related experience. Education A high school education or GED. Interpersonal Skills Work involves contact with persons beyond immediate associates regarding routine matters for the purpose of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors), requiring ordinary courtesy in providing assistance and information. Other Skills Detailed oriented and organized. Must be able to Work independently, and have good communication skills. Computer proficiency. Processing experience preferred. Physical Requirements Work Environment Office work and remote hybrid possible Triangle Credit Union is proud to be an Affirmative Action/Equal Opportunity Employer. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited to use the online application process, you may contact the Human Resources Department at ************ for other options to apply. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

The Sales Operations Specialist will be responsible for supporting Sales, spanning all business segments in our International and Domestic Sales group, by assisting to effectively service current and potential customers. This role is responsible for being a Subject Matter Expert in relationship management, and continued management of the daily needs of both the customer and sales team related to the order-to-cash process. The candidate will also have ad-hoc responsibilities for improving processes and metrics across the company to drive business line results. The Sales Operations Specialist will work closely with sales, operations, legal, and finance. This position is an in-office position in Needham, MA. (Flex schedule) Responsibilities: Support throughout sales processes; pre-order, order processing, and post-order documents Issue quotations for hardware and software Send out shipping information and delegate onboarding tasks Generate sales reports Process hardware and software orders Complete shipping damage claims Responsible for sales requests CRM (Salesforce.com) administration. Provide end-user support for CRM incumbent will provide day-to-day support for end-user questions on sales force automation, and training Work to improve the data quality in CRM continually Assist in arranging international shipping (custom documentation & manufacturer pick up) Other duties as assigned Requirements: Prospective candidates should have demonstrated commitment to customer satisfaction through a track record of respecting and caring for customers Ability to communicate clearly and professionally, both verbally and in writing Able to communicate technical information to non-technical people Strong decision-making and analytical abilities A technical aptitude and willingness to learn and understand various software programs and how Bigbelly hardware and software works Excellent organizational skills with the ability to work independently and on multiple tasks Proficient with Microsoft Office applications Flexible; willing and able to change directions, priorities, and processes as needed Able to work independently and as a team 2+ years experience in a customer support role Bachelor's degree PIe861cde178a9-31181-34798517

At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of over 2,200 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen. Where You Fit In: Our continued growth and success have created the need for an Operations Specialist working out of our West Springfield, Massachusetts office. For this position you will be the second layer between our customers and our technicians to ensure every job is completed with this approach; "what we said we would do, how we said we would do it, when we said we'd have it done." Our pace is fast and our volume is high which requires a proactive personality type. Someone who is not intimidated by, yet motivated by, tackling tough deadlines and is driven to get things done as a means of meeting the long-term objective. The person that excels in this role is someone who enjoys finding all the information and then wants to figure out how to put the pieces together. They like to work independently but value building relationships with customers as well as internal partners. They are able to see the bigger picture but don't let it interfere with the important details. What you'll be doing: Manage and oversee the service delivery for specific product lines Review scope of work and service contracts to ensure accuracy Match billing with contract quotes and be able to notice even the smallest differences Investigate scope of work performed with billing discrepancies Communicate with customers on daily basis with invoice changes Maintain focus on executing end of month billing cycle What You'll Need to Succeed: The number one requirement for this position is a great attitude and strong desire to succeed (ok, that's two things), but beyond that, we are looking for the following: Although a college degree is preferred, we know the skills needed to be an awesome operations specialist are not always taught in the classroom. Two years of related work experience are just as impressive Prior experience in a service business or scheduling position Comfortable with technology (Microsoft Office) and interest in learning new technology. We work with an industry-specific program in which you will be given basic training on program usage but it is up to each individual's initiative to develop advanced skills Ability to work under pressure and meet deadlines What We Offer: At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect: Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team. Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work. Flexible Dress Code: Upon joining, you'll receive branded Encore gear and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we'll dress up when the situation calls for it. Innovative Culture: We encourage a culture of experimentation and improvement. You'll have the freedom to express your ideas and be part of a company that is always looking to improve and grow. Tools for Success: Access to leading-edge web-based productivity tools. Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy. Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future. Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind. Encore Fire Protection is an Equal Opportunity Employer and an E-Verify Employer. We consider applicants for employment without regard to gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status. #LI-JE1

At MEDITECH, we take a lot of pride in our beautiful offices. The primary role of this position is to assist with many various and critical facility management duties. Building Maintenance & Operations Specialists are responsible for the upkeep, maintenance, and security of MEDITECH buildings and grounds. As a member of the General and Administrative team, your job would involve: * Performing preventative maintenance, utilizing hand tools, power tools, ladders, chemicals, motorized equipment, lifts, etc. * Repairing and troubleshooting a variety of facility systems including; mechanical systems, plumbing and electrical systems, energy management/card access, fire alarm systems, and other general facility systems, acknowledging and following the proper use and safety procedures of all equipment (including chemicals) that are owned by MEDITECH * Day to day project work * Electrical and plumbing * Housekeeping * General facility maintenance * Conference/training room setup * General facility security * Phone, data, PC and network troubleshooting * Purchasing, shipping and receiving activities * Snow removal * Providing and maintaining building security * Providing assistance to Corporate Solutions as needed * Ability to work overtime and holidays. Shifts available: * Weekdays, Monday - Friday 6:00 AM to 2:30 PM * Weekdays, Monday - Friday 2:00 PM to 10 PM * Weekdays, Monday - Friday 10:00 AM to 6:30 PM * Weekend Nights, Friday, Saturday and Sunday 7:00 PM to 7:00 AM * Weekend Days, 7:00 AM to 7:00 PM Requirements * Possession of a trade license(s) preferred, high school degree, associate degree, or applicable work experience (5+ years preferred) * Handy person experience preferred * Ability to effectively communicate * Ability to troubleshoot in many different areas * Exceptional project management and organizational skills * Strong analytical skills and mechanical aptitude * Ability to work independently * Ability to provide on-call support * Ability to frequently move various pieces of equipment weighing anywhere from 50 pounds up to a couple of hundred pounds * Ability to constantly work in outdoor weather conditions * Ability to reach with hands and arms; climb or balance; stoop; kneel; crouch; or crawl * General knowledge of PC and e-mail functions. Hiring salary range: $47,700- $60,000 per year. Actual salary will be determined based on an individual's skills, experience, education, and other job-related factors permitted by law. MEDITECH offers competitive employee benefits including but not limited to health, dental, & vision insurance; profit sharing trust and 401(k); tuition reimbursement, generous paid time off, sick days, personal time, and paid holidays. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. MEDITECH will not sponsor applicants for work visas.

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Account Operations Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $21.54 - $32.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description This position is responsible for working closely with accounts to coordinate vehicles for sale, review work performed, ensure appropriate & timely sale line-up, sign off vehicles and ensure effective operational flow. The role consists of 95% outside work. Job Responsibilities: * Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders. * Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders * Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services. * Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses. * Demonstrates proficient knowledge of condition report data and vehicle inspection process to identify previous paint, auto body repairs, frame damage, PDR, etc. * Educates and acts as liaison for clients on auction processes and recommends and or upsells Manheim/CAI products and services based on client needs. * Demonstrates effective prioritization skills, professionalism in client relationships, and assists in resolving client issues promptly and professionally. * May be responsible for efficiently coordinating redemptions, ensuring proper documentation, complying with all PII policies and procedures, all while delivering exceptional customer service, and resolving any issues with professionalism. * Maintain strict adherence to Cox standards and guidelines regarding reconditioning services, ensuring consistent quality, and accuracy per client SLA guidelines. * Proficient knowledge of NAAA guidelines to ensure proper placement of vehicle announcements and or brands. * Proficiency with computer software including Microsoft Office applications and other internal business platforms. * Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services. * Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence. * Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders. * Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders. * Perform any other duties assigned. Qualifications: * High School Diploma/GED and 3 years' experience in a related field. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field. * Safe drivers needed; valid driver's license required. * Prior experience vehicle reconditioning and or general auto body knowledge required. * Self-starter with ability to work with minimal supervision. * Ability to handle multiple tasks simultaneously. * Team-based interpersonal skills. * Excellent verbal and written skills. * Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes to meet business requirements. Work Environment: * Exposure to outdoor elements, including extreme heat and cold. * Moderate noise level. * Exposed to risks and hazards such as sharp/jagged metal and parts, broken glass, hazardous or caustic chemicals. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

About the Opportunity This job description is intended to describe the general nature and level of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified . JOB SUMMARY The AI Operations Specialist will be responsible for the day-to-day management, monitoring, and operational support of the university's AI systems and data pipelines across various departments. This role is vital in ensuring AI solutions and their supporting data infrastructure function reliably, meet performance expectations, and continuously improve to deliver maximum value. The position requires expertise in MLOps practices, data pipeline operations, system monitoring, incident management, and continuous improvement of AI systems in production environments. This role is hybrid and in the office a minimum of three days a week to facilitate collaboration and teamwork. In-office presence is an essential part of our on-campus culture and allows for engaging directly with staff and students, sharing ideas, and contributing to a dynamic work environment. Being on-site allows for stronger connections, more effective problem-solving, and enhanced team synergy, all of which are key to achieving our collective goals and driving success. *Applicants must be authorized to work in the United States. The University is unable to work sponsor for this role, now or in the future MINIMUM QUALIFICATIONS Knowledge and skills required for this position are normally obtained through a Bachelor's degree in Computer Science, Information Technology, or related field; technical certifications in relevant areas (e.g., cloud platforms, MLOps, data engineering) preferred and a minimum of 3 years of experience in IT operations, with at least 1 year focused on AI/ML systems and data pipeline support. Experience with cloud platforms (AWS, Azure, or GCP) and their AI/ML and data engineering service offerings. Other necessary skills: MLOps Experience: Demonstrated experience in operationalizing and maintaining machine learning models in production environments, including deployment, monitoring, and lifecycle management. Data Pipeline Operations: Extensive experience maintaining and troubleshooting data pipelines built with tools like Apache Airflow, Prefect, cloud data services (AWS, Azure, GCP), and data processing frameworks (Spark, Kafka), ensuring reliable data flow for AI systems. System Monitoring: Proficiency in monitoring AI system and data pipeline performance, detecting anomalies, and implementing proactive measures to ensure system reliability and availability. Experience in troubleshooting, diagnosing, and resolving AI system and data infrastructure issues, with the ability to prioritize incidents based on business impact. Performance Optimization: Knowledge of techniques to optimize AI system and data pipeline performance, including resource allocation, scaling strategies, and performance tuning. Change Management: Experience implementing changes to production AI systems and data pipelines with minimal disruption, including testing, validation, and rollback procedures. Data Quality Management: Understanding of data quality principles and their impact on AI system performance, with the ability to identify and address data-related issues in processing pipelines. Documentation and Knowledge Management: Excellence in creating and maintaining operational documentation, runbooks, and knowledge articles for AI systems and data pipelines. Automation Skills: Ability to create and implement automation scripts and workflows to streamline routine operational tasks for both AI systems and data flows, enhancing overall system reliability. DevOps Practices: Familiarity with DevOps and CI/CD principles as applied to AI systems and data pipelines, including containerization, orchestration, and infrastructure as code. Security Awareness: Understanding of security best practices for AI operations and data handling, including access control, data protection, and vulnerability management. KEY RESPONSIBILITIES & ACCOUNTABILITIES System Monitoring and Incident Management Monitor AI system and data pipeline health, performance, and availability using established monitoring tools and dashboards. Detect, triage, and resolve incidents affecting AI systems and their data infrastructure, coordinating with technical teams as needed. Implement proactive measures to prevent recurring issues and minimize service disruptions. Operational Support and Maintenance Perform routine operational tasks to maintain AI systems and data pipelines, including model updates, data refreshes, pipeline maintenance, and system patches. Implement scheduled maintenance activities with minimal service disruption. Manage user access and permissions for AI platforms according to security policies. Performance Analysis and Optimization Analyze AI system and data pipeline performance metrics, identify bottlenecks and inefficiencies, and implement optimizations to improve response times, data flow, accuracy, and resource utilization. Monitor for model drift and data quality issues, coordinating retraining or pipeline adjustments when necessary. Documentation and Knowledge Management Create and maintain comprehensive operational documentation, including runbooks, standard operating procedures, and knowledge base articles. Document system configurations, data pipeline dependencies, and recovery procedures to ensure operational continuity. Continuous Improvement and Automation Identify opportunities for process improvement and automation in AI operations. Develop and implement scripts and workflows to automate routine tasks, reducing manual effort and minimizing human error. Contribute to the evolution of MLOps practices based on operational experience and emerging best practices. Position Type Information Technology Additional Information Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit ************************************* for more information. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Compensation Grade/Pay Type: 111S Expected Hiring Range: $86,490.00 - $122,163.75 With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.

Job Description Sales Operations Specialist - C-4 Analytics C-4 Analytics is a fast-growing, private, full-service digital marketing company that excels at helping automotive dealerships increase sales, increase market share, and lower cost per acquisition. C-4 Analytics is committed to developing innovative solutions for every dealer in every market, and to providing the highest levels of accountability and customer service. We are currently hiring for a Sales Operations Specialist - Wakefield, MA as we look to expand our team and support our growing roster of local and national clients. If you are unable to complete this application due to a disability, contact this employer to ask for accommodation or an alternative application process. Who We're Looking For: Sales Operations Specialist - Wakefield, MA We are seeking a hands-on Sales Operations Specialist to improve the effectiveness and discipline of our sales team. This role will lead and guide Digital Consultants (DCs) on how they execute daily: how they prospect, follow up, run sequences, write emails, and advance opportunities. The Sales Operations Specialist will act as the quality-control layer of the sales organization, ensuring that activity is not only high but also effective. A day in the life of a Sales Operations Specialist: Wakefield, MA Review sales activity (calls, emails, sequences, HubSpot tasks) and provide actionable leading. Maintain a rep scorecard to track activity, pipeline health, messaging quality, and conversion metrics. Develop and enforce best practices for: Call follow-up and sequencing discipline Writing effective, value-driven emails ICP targeting and prospect selection Correct use of CRM sequences and task management Conduct regular “call reviews” and “email reviews” with reps, similar to a lead reviewing game tape. Standardize email templates, call scripts, and prospecting sequences across the team. Partner with Sales Ops to ensure data hygiene and accurate activity tracking in the CRM. Collaborate with sales leadership to identify underperformance trends and implement targeted leading plans. Drive adoption of sales messaging and positioning (ensuring reps are telling the C-4 story consistently). Support onboarding and ramping of new hires with structured training and ongoing leading. What you'll need to succeed: 3-7 years in sales enablement, inside sales management, or a sales training/leading role. Strong understanding of prospecting best practices (email, phone, social, sequences). Experience with CRM systems required. Ability to listen to calls, review emails, and provide detailed leading on both content and process. Excellent communication skills - able to lead with candor while earning rep trust. Data-driven mindset; able to translate activity and pipeline reports into leading action plans. Automotive industry knowledge is a plus, but not required. Compensation: We offer a competitive compensation commensurate with experience and qualifications. The hourly pay for this position is $26.45 - $36.06 ($55,000 - $75,000 per year based on a 40-hour work week). The final compensation package will be determined based on factors such as skills, knowledge, and demonstrated expertise. Please note that the stated salary range is flexible and negotiable based on individual qualifications and fit for the role. We encourage candidates to discuss their salary expectations during the interview process. Working at C-4 Analytics We provide our employees with a range of benefits, including career development programs, unlimited paid time off, and additional perks. All are welcome to visit our careers and culture page for more details. More About C-4 Analytics C-4 Analytics takes the guesswork out of advertising. We don't over-promise: we over-deliver. We provide real value to our clients because we really value them as partners. We love Google and Facebook, but also love Instagram and Bing. We innovate, educate and instigate. We are forward-thinking, but we learn from the past. We are results-driven and our strategies drive results. We love the practical applications of psychology to marketing, but we aren't above a good practical joke. We are team players, but we love to crush our competitors. We create an environment of respect and we respect the environment. We are the brains and the good looks. We are very humble. We are nerds, but cool, likable nerds. We are never gonna give you up. Never gonna let you down. We are all work and all play. We calculated that only 15.8% of visitors who started this paragraph would actually read this far down. We are C-4 Analytics. Powered by JazzHR zV3HezFV4b

Wood Mackenzie is the global data and analytics business for the renewables, energy, and natural resources industries. Enhanced by technology. Enriched by human intelligence. In an ever-changing world, companies and governments need reliable and actionable insight to lead the transition to a sustainable future. That's why we cover the entire supply chain with unparalleled breadth and depth, backed by over 50 years' experience. Our team of over 2,400 experts, operating across 30 global locations, are enabling customers' decisions through real-time analytics, consultancy, events and thought leadership. Together, we deliver the insight they need to separate risk from opportunity and make confident decisions when it matters most. WoodMac.com Wood Mackenzie Brand Video Wood Mackenzie Values Inclusive - we succeed together Trusting - we choose to trust each other Customer committed - we put customers at the heart of our decisions Future Focused - we accelerate change Curious - we turn knowledge into action Role Purpose Join our team and play a pivotal role in powering the growth ambitions of our business by enabling a high-performing, scalable Sales organisation. As a key member of the Revenue Operations team and a trusted partner to our Vertical Sales Leaders, you will oversee and enhance the processes and deliver insights that fuel our go-to-market engine. You will balance day-to-day operational ownership with strategic projects across forecasting, CRM excellence and sales process optimisation. Using data to improve pipeline visibility, highlight trends and support informed decision-making, you will create reporting and guidance that enable clarity and focus for Sales teams. Through continuous improvement and cross-functional collaboration, you will eliminate friction, strengthen operational discipline and set the organisation up to achieve growth predictably and at scale. Main Responsibilities Lead analysis of sales performance, pipeline and activity data to identify trends, risks and opportunities that shape commercial decisions and sales priorities. Produce accurate and timely forecasting in partnership with Sales Leadership, improving predictability through better data quality, pipeline visibility and process discipline. Champion CRM excellence by ensuring data accuracy, usability and adoption; train Sales teams on best practices and lead ongoing enhancement of workflows, fields & processes. Drive continuous improvement of sales processes by identifying inefficiencies, eliminating friction, introducing automation and ensuring cross-functional alignment across Sales, Marketing, Finance and Product. Provide strategic recommendations to Sales Leadership on sales operations strategy and revenue optimization initiatives Design, maintain and evolve the sales territory model in partnership with Vertical Leaders to maximise GTM effectiveness and reflect market demand; manage territory changes Lead and drive major internal business initiatives focused on sales operations transformation, process optimization, and cross-functional integration to support organizational growth objectives Manage operational policies and sales enquiries related to rules of engagement, account and lead allocation, ensuring clarity and consistent application across the organisation. Partner with Finance and Commissions to ensure month-end processes are completed accurately and on time, with the correct inputs for compensation and reporting. Oversee end-to-end systems and data processes for starters, movers and leavers within Sales, ensuring smooth onboarding, access and territory/account transitions. About You Experience in Sales Ops, Enablement, Support, or Commercial Enablement. Growth mindset; proactively identifies and tackles challenges. Strong analytical skills with excellent attention to detail. Advanced Microsoft Excel and Office skills. Hands-on Salesforce experience; reporting, dashboards, and CRM administration. General understanding of Marketing, Finance, and Product operations. Comfortable interpreting data and translating into actionable insights, with strong commercial awareness of market positioning and competitive landscape to inform strategic recommendations Works collaboratively across teams. Thrives in fast-paced, growth-focused environments. Strong communication skills; able to influence and build alignment. Expectations We are a hybrid working company and the successful applicant will be expected to be physically present in the office at least 2 days per week to foster and contribute to a collaborative environment, but this may be subject to change in the future. Due to the global nature of the team, a degree of flexible working will be required to accommodate different time zones. While this is expected to be a full-time role, part-time or flexible working arrangements will be considered. Equal Opportunities We are an equal opportunities employer. This means we are committed to recruiting the best people regardless of their race, colour, religion, age, sex, national origin, disability or protected veteran status. You can find out more about your rights under the law at ************ If you are applying for a role and have a physical or mental disability, we will support you with your application or through the hiring process.

Hours: 40 Pay Details: $86,840 - $139,360 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Enterprise Enabling Functions Job Description: The eGRC Business Analysis Specialist- Laws, Rules, and Regulations is responsible to ensure that a development team (pod) or multiple development teams (pods) are creating value for the organization through the delivery of customer-focused product increments. This entails aligning with other Business Analysts, Product Owners and Senior Management to follow a product vision, creating and maintaining a prioritized product backlog, managing delivery blockers, continuously assessing customer feedback. The Business Analyst II should always be considering how to maximize value, assessing how the product or the delivery process can be continuously improved, contributes to a positive work environment and ensures that work embodies the Agile principles of transparency, collaboration and engagement. The Business Analysis Specialist provides support and delivery of requirements and work packages on low complexity projects/initiatives in alignment with business strategies. This role may also support team with project/program delivery. Depth & Scope: * Leads Requirements Management/work packages for Tier 5 low to moderate risk and regulatory projects or initiatives and may contribute to Tier 3-4 projects * Sound to advanced knowledge of business analysis, project delivery practices and standards across the project life-cycle * Gain/acquire sound understanding of business and user interaction with technology throughout project delivery * Work performed under minimal management guidance and supervision * Identify and lead problem resolution * Supports and may contribute to communication and change management activities Education & Experience: * Undergraduate degree * 3+ years related experience Preferred Qualifications: The preferred candidate would have extensive experience developing and owning tooling and producing reporting for one or more of the following Global Compliance programs at a large FI or G-SIB: * Experience building logical data models to integrate LRR's into the broader risk management framework for enabling holistic Non-Financial Risk Reporting and Insights. Laws, Rules, Regulations Management / Regulatory Change Management * Experience working with LRR content vendors * Experience establishing a Reg Change Management lifecycle * Policy Management: experience establishing a policy inventory inclusive of workflows to maintain lifecycle management, linkages to LRR's and Controls, clear roles to drive proper governance and accountability * Monitoring and Testing: Experience establishing a monitoring inventory with testing integration. Automated testing methodology * Issue Management: Integrations of enterprise Issue Management into the broader Compliance Management System: Testing, Risk Assessment, LRR's Customer Accountabilities: * Leads a diverse range of stakeholders; communicates effectively by adapting style and technique to a diverse audience * Analyzes impacts to customers, stakeholders, employees, process, technology solutions to achieve business results * Understands and clarifies work packages of each assigned initiative/project inclusive of constraints (time, cost, people resources) and maintains a customer-centric approach * Provides recommendations and direction based on the end to end customer experience when making decisions * Leads and owns the project deliverables related to business requirements to meet the needs of the customer, employee, and business * Assesses and ensures that customer and employee experience/stakeholder impacts are appropriately managed * Engages appropriate stakeholders to identify and manage required outcomes of projects for the business * Provides on-going communication to key stakeholders, including the project sponsor, business project owner, project/program/portfolio manager to ensure they are aware of significant changes which impact requirements delivery against the overall project * Responds to inquiries and escalates concerns from stakeholders and partners at all levels in the organization * Identifies and leads problem resolution to ensure customer needs are met * Contributes to the application of change management best practices (e.g. stakeholder analysis, gap analysis, change planning, etc.) * Collaborates with the project manager and business sponsor to identify and ensure required resources are assigned to the project for successful delivery of requirements * Ensures timely notification and escalation of possible issues/problems while assessing options and recommendations for prompt resolution Shareholder Accountabilities: * Leads requirements management on project(s) which are based on complexity, size and budget as defined by the project governance levels * Provides leadership/guidance and supports in defining the business need or problem statement based on strategic drivers and identifies potential solutions * Identifies scope changes and completes analysis to determine impact to project benefits and risks * Facilitates and follows a structured approach to plan, elicit, analyze, document, communicate, and manage business requirements with stakeholders by applying a variety of elicitation techniques to probe, challenge and understand requirements according to the requirements management discipline * Identifies, documents and validates current state processes and works with the business and stakeholders to design the desired future state * Establishes and maintains full requirements traceability and works with the business to prioritize requirements and scope changes to ensure business needs are met * Collaborates with technology partners and provides recommendations to support development of: system requirements and design, testing plans, artifacts/deliverables to ensure business needs are met * Ensures project issues and concerns are addressed for clear articulation of business requirements (eg. Business Systems Analyst) * Proactively identifies and tracks requirements risks, issues, assumptions, dependencies, constraints and anticipates and effectively manages risks related to requirements. Aligns decisions to TD's risk appetite * Develops mitigation plans or leads/contributes to the completion of necessary compliance/new process assessment templates * Contributes to Quality Assurance activities by supporting the development of test scripts and testing of developed solutions, including communication of issues and resolution * Adheres to Enterprise project governance controls to ensure projects meet all performance, quality and compliance standards and conforms to appropriate disciplines * Contributes to the development of the project plan and high-level work breakout session (WBS), identifies and manages key risks and decisions * Owns and completes relevant work packages through collaboration with multiple stakeholders to prepare for operational readiness, managing deadlines and adjusting to changing work priorities * Takes ownership and communicates progress on work packages, including requirements management, in a concise and timely manner, escalating issues to project manager, partners and manager where appropriate * Assesses project change requests and their impacts on requirements, checking for alignment to project benefits at all phases * Develops efficient and effective solutions through analytical problem solving * Supports implementation/post implementation activities as defined in the project plan Employee/Team Accountabilities: * Contributes to team development of skills and capability through mentorship of junior/peer Business Analysts by sharing knowledge and experiences, leveraging best practices * Continuously enhances knowledge/expertise in business analysis to provide advice and guidance to business partners and project team regarding best practices * Leads, motivates and develops relationships with the business, stakeholders, and technology partners to develop productive working relationships * Engages, enables and leads stakeholders to agreement/consensus on the business requirements * Prioritizes and manages work load and capacity to deliver on project milestone dates * Participates in regular coaching and performance review sessions, employee surveys and action plans * Owns development plan including activities related to training, relationship building and on-the-job experiences that continually enhance individual business analysis capabilities to achieve career goals * Fosters a collaborative team environment by participating in team meetings and reward & recognition programs * Supports, mentors and provides guidance to junior level Business Analysts and peers * Contributes to a positive work environment by embracing diversity in the workplace and supporting and proudly representing TD in the community Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% * Domestic Travel - Occasional * International Travel - Never * Performing sedentary work - Continuous * Performing multiple tasks - Continuous * Operating standard office equipment - Continuous * Responding quickly to sounds - Occasional * Sitting - Continuous * Standing - Occasional * Walking - Occasional * Moving safely in confined spaces - Occasional * Lifting/Carrying (under 25 lbs.) - Occasional * Lifting/Carrying (over 25 lbs.) - Never * Squatting - Occasional * Bending - Occasional * Kneeling - Never * Crawling - Never * Climbing - Never * Reaching overhead - Never * Reaching forward - Occasional * Pushing - Never * Pulling - Never * Twisting - Never * Concentrating for long periods of time - Continuous * Applying common sense to deal with problems involving standardized situations - Continuous * Reading, writing and comprehending instructions - Continuous * Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

Universal Sequencing Technology (UST, **************************** is building the tools that will lead to the next breakthroughs in biomedical science. Come joins us and be part of the ride! UST is a Boston area startup (with facilities in CA and China) developing exciting technologies that will revolutionize DNA sequencing and healthcare. Our TELL-Seq DNA library prep kits are used to gain insight into genomic structural variations, metagenomics, and de novo sequencing. Additionally, UST is focused on new and exciting applications for single cell analysis and targeted genetic analysis. This person will report to the Head of Commercial and as an early member of the UST commercial team, will have considerable influence into commercial strategy and our growth as company. This is a hybrid role, with responsibility for both sales operations as well as inside sales. We are looking for someone with a basic understanding of the life sciences. Individuals applying for this position must be highly organized and able to manage multiple responsibilities. This is a great opportunity for an energetic professional looking to advance their career in the biotech field. You should be located in the Greater Boston area. Key Responsibilities Achieve quarterly and annual revenue targets Demonstrate account and prospect management skills Proactively identifies prospects and understands their needs Deliver accurate and timely forecasts and territory planning Provide customer feedback, and introduce new product ideas to management Maintain CRM database with up-to-date information Communicates with field sales and technical support service as needed Work closely with marketing team to help guide messaging Represent the company at relevant trade shows, conferences, and events Represent UST in a professional and ethical manner Owns quoting and will work closely with finance on invoicing Support field sales as needed on planning and operational needs Assist Head of Commercial with event planning and additional marketing activities Required Skills and Background BA/BS in the Life Sciences is highly desirable A minimum of 2 years of sales, BD, or marketing experience in the Life Science industry Must be able to effectively communicate Must be highly organized and maintain CRM Ability to build relationships and provide strong customer satisfaction Demonstrated drive and determination to meet goals Positive external and internal relationship management skills

Estimated Salary Range $65k-$100k per year How to Apply Provide the following required materials: Resume Cover Letter - In your application, you must submit a cover letter that specifically addresses the following: Give a specific example of work you have done that required high level numeric calculations, attention to detail, and fact-checking. In your past employment, have you worked with products similar to Starfish, or in the data protection, file management, object storage, or related spaces? Describe the most complicated feature you have used in Excel or Google Sheets, and what you used it for. What unique skills would you bring to our team? About Starfish Storage Starfish Storage is a fast-growing software company helping customers organize, manage, and move tens of billions of files. Data is ever-growing and key to nearly every modern organization's success. Starfish plays a vital role in managing data at scale. We serve clients in a wide range of industries-from artificial intelligence and life sciences to research institutions and beyond. Starfish Storage is an established company with a fast-moving, startup-like environment. We are seeking a Sales Support Specialist to assist our sales and operations teams in managing and maintaining our growing customer base. At Starfish, you'll work alongside some of the best talent in the industry. As a result, we are highly selective in the people we bring on board. If you are self-motivated, disciplined, come with a track record of excellence, and can thrive in a fast-moving, ever-changing environment, read on. Qualifications University undergraduate degree required Exceptional mathematical aptitude and Excel skills required Minimum of 3 years experience in a sales support role Strong communication skills Detail-oriented and organized Ability to work independently with instruction Current authorization (or soon to be authorized) to work in the United States on a full-time basis Familiarity with information technology, storage systems, and high-performance computing is a plus Job Overview As a Sales Operations Specialist at Starfish, you will play a crucial role in ensuring the smooth operation of our team. You will support our sales team by contributing to prompt and attentive client service. Responsibilities and Duties include: Create highly detailed quotes requiring extreme attention to technical detail, mathematical calculations, and precise written comments Draft accurate written instructions to initiate the issuance and delivery of software licenses Manage the software support renewal process by tracking dates and executing multi-touch engagements throughout the year Monitor license utilization Maintain CRM records for prospects, clients, and partners Proactively update systems based on meeting notes Review automated reports and ensure timely follow-up by the team Detailed writing and editing of documentation for sales, sales support, and sales operations Enable the sales team and drive efficiencies accross the company Benefits We recognize that satisfaction and well-being are essential to long-term sustainability and business success. Full-time employees are eligible for the following benefits: Salary with potential for future commissions Multiple health insurance options Medical FSA and Dependent Care FSA Dental insurance Vision insurance 401(k) savings plan with employer matching Employer-sponsored long-term disability insurance Paid holidays and PTO (increasing with tenure) Discounted health club membership Many opportunities for growth Equal Opportunity Employer Starfish Storage provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, military service, or veteran status, in accordance with applicable federal, state, and local laws.

Hours: 40 Pay Details: $115,440 - $186,160 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Business Management, Strategy & Support Job Description: Department Overview: US CRE Credit Management is a dynamic organization that supports CRE lending products across almost all distribution channels within the Bank (ICRE and Regional Commercial Bank). In addition to traditional secured CRE lending, the group maintains specialty verticals that include REITs/Funds/Capital Calls, Mortgage Warehouse and Affordable Housing which serves as a primary driver of the bank's CRA activities. The ICRE portfolio comprises ~375 relationships and ~$32B of exposure while the MCRE managed portfolio comprises ~1,500 relationships and ~$8B of exposure. Colleagues are based across the Bank's Maine to Florida footprint with hubs maintained in NYC, Boston, Charlotte and Miami. CM leadership is aligned with Regional Bank leadership in MCRE and the ICRE is aligned geographically and by verticals. Areas of opportunity with the Senior Business Management specialist role include: project management (Policy and Model reviews as well as Adhoc), process management (deal screening, high risk portfolio etc), coordination of training and development, data and reporting (dashboards), Monitoring and Controls oversight as well as exam coordination (regulatory and internal). The above details are specific to the role which is outlined in the general description below. The Sr Business Mgmt Specialist leads a significant business management function and/or strategy planning, oversight, control or governance activities for highly complex / high risk / transformational (change the bank) / strategic initiatives, liaises across the organization and primarily interfaces with executive and/or functional stakeholders. Depth & Scope: Generally accountable for a significant business management area that typically has enterprise wide impact or accountability Enterprise or functional expert, requiring broad managerial and deep specialized knowledge at the enterprise, business, regulatory and industry levels Undertakes and completes a variety of complex initiatives requiring seasoned specialist knowledge and/or the integration of cross functional processes Position typically deals with senior/executive management Focus on longer-range planning for functional area (e.g. 12 months or greater) May manage and prioritize multiple projects at a given time Education & Experience: Undergraduate degree 10+ years relevant experience Customer Accountabilities: Contributes to the strategic direction of the business management function and play a key role in the development and implementation of strategies in support of the overall business strategy Plans, leads / manages and/or oversees a diverse set of work activities requiring alignment across multiple areas Leads / manages the integrated implementation of policies / processes / procedures / changes in across multiple functional areas Provides direction and/or input to complex, wide ranging enterprise or cross-function / business projects/initiatives as a subject matter expert and where necessary participates in identifying, designing and testing solutions and supporting the implementation Facilitates key discussions and provides thought leadership to executive audience (output is roadmap and/or strategic plan/ deliverables/frameworks/ short to long term goals etc.) Leads partner to management / leadership and respective teams for area of specialization with industry, external and internal, enterprise and business awareness; recognizing and anticipating emerging trends and; identifying issues and opportunities and recommending action to senior management Works effectively with multiple teams across a broad spectrum of initiatives and functional domains, influencing others as needed Shareholder Accountabilities: Adheres to enterprise frameworks and methodologies that relate to business management activities for own area Actively manages relationships with corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank Assesses / identifies key issues and escalate to appropriate levels and relevant stakeholders where required Maintains a culture of risk management and control, supported by effective processes and sound infrastructure an in alignment with risk appetite Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals, and physical control of assets). Participates in cross-functional / enterprise initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations Leads relevant governance meetings or committees and related deliverables / outcomes Leads / facilitates and/or implements action/remediation plans to address performance/risk/governance issues Employee/Team Accountabilities: Provides thought leadership and/or industry knowledge for own area of expertise Supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest Identifies and recommends opportunities to enhance productivity, effectiveness and operational efficiency Works effectively as a team, supporting other members of the team in achieving business objectives and providing client services Participates in knowledge transfer within the team and business units Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel - Occasional International Travel - Never Performing sedentary work - Continuous Performing multiple tasks - Continuous Operating standard office equipment - Continuous Responding quickly to sounds - Occasional Sitting - Continuous Standing - Occasional Walking - Occasional Moving safely in confined spaces - Occasional Lifting/Carrying (under 25 lbs.) - Occasional Lifting/Carrying (over 25 lbs.) - Never Squatting - Occasional Bending - Occasional Kneeling - Never Crawling - Never Climbing - Never Reaching overhead - Never Reaching forward - Occasional Pushing - Never Pulling - Never Twisting - Never Concentrating for long periods of time - Continuous Applying common sense to deal with problems involving standardized situations - Continuous Reading, writing and comprehending instructions - Continuous Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

Do you want to develop your career and make an impact in the fast-growth, fast-moving B2B technology space? At Informa TechTarget, you'll collaborate and grow alongside some of the industry's most respected experts. You'll work with leading brands and be exposed to world-shaping innovations. You'll apply your energy and intellect to helping clients be faster to market and faster to revenue. We're a vibrant community of world-class practitioners - over 2000 colleagues strong - with offices in 19 locations around the world. We're traded on Nasdaq and also part of Informa PLC, a global leader in business-to-business events, digital services, and academic research in the FTSE 100. About Informa TechTarget Informa TechTarget (Nasdaq: TTGT) informs, influences and connects the world's technology buyers and sellers, to accelerate growth from R&D to ROI. With an unparalleled reach of over 220 highly targeted technology-specific websites and more than 50 million permissioned first-party audience members, Informa TechTarget has a unique understanding of and insight into technology markets. Underpinned by those audiences and their data, we offer expert-led, data-driven, and digitally enabled services that deliver significant impact and measurable outcomes to our clients. We provide our customers with: Trusted information that shapes the industry and informs investment Intelligence and advice that guides and influences strategy Advertising that grows reputation and establishes thought leadership Custom content that engages and prompts action Intent and demand generation that more precisely targets and converts Our organization is committed to sustainability, diversity, wellbeing, and ethical working practices. Visit informatechtarget.com and follow us on LinkedIn. For more information, visit informatechtarget.com and follow us on LinkedIn Job Description This role is based in our Newton office We are seeking a Sales Operations Specialist to join our Revenue Operations department. In this role, you'll bring the sales team's vision to life by optimizing processes, providing frontline support to sales reps, and driving data-driven insights that improve productivity and pipeline performance. You'll sit at the intersection of sales, operations, and finance, ensuring our sales organization operates efficiently, effectively, and with data-driven precision. This is a hands-on, high-impact position that blends strategic problem solving with tactical execution and is ideal for someone who thrives in fast-paced, scaling environments. Day-to-day would include Sales Support & Execution: Act as an operational partner to the sales team, providing structured guidance, process clarity, and day-to-day support that accelerates deal velocity and accuracy. Performance Insights: Analyze sales data to identify trends, opportunities, and potential process gaps; translate insights into actionable recommendations for leadership. Product & GTM Alignment: Collaborate cross-functionally to operationalize new products, campaigns, and go-to-market initiatives. Ensure seamless execution from launch through revenue recognition Systems & Tools Enablement: Administer and optimize sales enablement platforms (Outreach, LinkedIn Sales Navigator, ZoomInfo, etc) to streamline rep workflows and ensure high adoption Change Management & Training: Support rollout and adoption of new processes, tools, and reporting frameworks through clear documentation, training, and continuous enablement. Account & Renewal Operations: Oversee account transitions, renewal workflows, and inventory-related reporting to ensure accuracy, continuity, and visibility across the sales cycle. Project Ownership & Execution: Lead Sales Operations initiatives from concept to completion, driving planning, risk management, stakeholder communication, and flawless execution Qualifications 3-5 years of experience in Sales Operations, Revenue Operations, or related roles. Strong understanding of sales processes, pipeline management, and forecasting methodologies. Working knowledge of Salesforce; familiarity with automation or integration concepts preferred. Hands-on experience with sales productivity tools (Gong, Outreach, Sales Navigator, ZoomInfo, PandaDoc, etc) or similar platforms. Exceptional organizational and project management skills; able to balance multiple priorities in a fast-moving environment. Strong analytical and problem-solving skills; able to distill complex data into actionable insights. Excellent verbal and written communication skills; able to engage with both technical and non-technical teams. A proactive, solution-oriented mindset with a passion for continuous process improvement and operational excellence. Additional Information We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you're not spending time together in one of our offices or other workplaces - like at an Informa event - you get the flexibility and support to work from home or remotely. TechTarget, Inc., doing business as Informa TechTarget, including its subsidiaries is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. Informa TechTarget complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable federal, state or local law. Our benefits include: Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment Broader impact: take up to four days per year to volunteer, with charity match funding available too Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more Recognition for great work, with global awards and kudos programs As an international company, the chance to collaborate with teams around the world The salary range for this role is $68,000- $78,000 based on experience. This posting will automatically expire on 12/15

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. PLEASE NOTE: This position can be filled at either the Business Development Specialist I or II level - please see below for position compensation, details, and requirements. BDS I expected salary range of $55,250 to $65,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k). BDS II expected salary range of $57,800 to $68,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k). Constellation is seeking candidates who are within a commutable distance of offices in Boston, Baltimore, Houston, Kennett Square, or Chicago for in-person meetings or events. BDS I - PRIMARY PURPOSE OF POSITION The Business Development Specialist I is responsible for owning the accuracy and integrity of customer and account data in Customer Relationship Management (CRM) system and providing technical support to the sales and account management team. This role is also the liaison and point of contact with other functional groups for pre-deal related issues in the sales cycle. BDS II - PRIMARY PURPOSE OF POSITION The Business Development Specialist II is responsible for owning the accuracy and integrity of customer and account data in Customer Relationship Management (CRM) system and providing advanced technical support to the sales and account management team. This role is also the liaison and primary point of contact with other functional groups for pre-deal related issues in the sales cycle. BDS I - PRIMARY DUTIES AND ACCOUNTABILITIES Data Entry and Maintenance. Creates opportunities, offers, and various pricing scenarios to support transactions. Owns accuracy and integrity of customer data in Customer Relationship Management (CRM) system. Maintains data accuracy on any changes in customer data (ownership changes for example). Responsible for establishing and maintaining account hierarchy within the system of record; Familiar with non-standard requests. Utility Knowledge. Provides data and technical support to Business Development Managers and Account Managers with a proficient understanding of regional utility requirements. Communication. Receives and responds to Request for Proposals (RFP's) primarily by email. Liaison between Sales and other functional groups throughout the data validation process and contract execution. Can coordinate with the pricing and legal teams on non-standard requests as needed. Process Improvements. Assists with ad hoc requests for process improvements, such as assisting in cleanup projects, new hire training, development of process efficiencies, and system testing. Travel required as necessary to meet business needs. In-person attendance for trainings, team meetings, and other moments that matter. BDS II - PRIMARY DUTIES AND ACCOUNTABILITIES Utility, Market, Lead Source, Product Knowledge. Independently determines appropriate delivery point and rate class. Collaborates on appropriate product, and margins when creating opportunities and offers to support transactions. Understands requirements in at least two utilities/iso's and the impact to the customer, channel partner, and organization of selections made during set up and pricing based on utility, market, lead source, and product. Demonstrates strong knowledge of managing non-standard requests and leads coordination with the pricing and legal teams as needed. Communication External and Internal. Clearly and professionally communicates, in writing and verbally, with external parties (e.g. customers, prospects, and channel partners) and internally with sales, team members and other functions. Interacts directly with prospects, customers, channel partners, sales, and other internal functions to ensure the accuracy and integrity of customer data in Customer Relationship Management (CRM) system. Sends pricing and contracts directly to channel partners and customers Data Analytics and Management. Evaluates current and historic account information, lead source, market, and product to ensure that we create the best account structure and present the best options. Provides strong data and technical support to Business Development Managers, Account Managers, and external customers with an advanced understanding of regional utility requirements and account structures. Owns and maintains data accuracy in CRM, including any complex changes in customer data (e.g. ownership changes, splits, and name changes). Establishes and maintains account hierarchy within the system of record; creates various pricing scenarios to support transactions. Process Improvements. Exhibits strong knowledge of systems to advocate for and participate in process improvement efforts. This may include cleanup projects, new hire training, development of process efficiencies and system enhancements, and any required ongoing testing. Team Lead. Serve as internal resource to team and initial escalation point to resolve challenges throughout the data validation process and work through system sync issues. Liaison between Sales, internal functional groups, and customers/channel partners to ensure open communication and coordination throughout the data validation process and contract execution. Travel required as necessary to meet business needs. In-person attendance for trainings, team meetings, and other moments that matter. Additional Qualifications/Responsibilities MINIMUM REQUIREMENTS BDS I - MINIMUM QUALIFICATIONS Highly proficient in Word, Excel, PowerPoint, and Outlook Exceptional written and oral communication skills to function in a team environment and to maintain rapport with employees and customers. Strong analytical skills, attention to detail, problem-solving, and independent decision-making. Ability to effectively build and maintain relationships with internal customers Flexibility on the job and the ability to work under multiple, daily deadlines. Ability to maintain confidentiality of all information always BDS II - MINIMUM QUALIFICATIONS Highly proficient in Word, Excel, PowerPoint, and Outlook Exceptional written and oral communication skills to function in a team environment and to maintain rapport with employees and customers. Strong analytical skills, attention to detail, problem-solving, and independent decision-making. Ability to effectively build and maintain relationships with internal customers Flexibility on the job and the ability to work under multiple, daily deadlines. Ability to maintain confidentiality of all information always BDS I/II PREFERRED QUALIFICATIONS Direct customer service experience Bachelor's Degree