Order management representative vs client representative

The differences between order management representatives and client representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become an order management representative, becoming a client representative takes usually requires 6-12 months. Additionally, a client representative has an average salary of $41,785, which is higher than the $38,236 average annual salary of an order management representative.

The top three skills for an order management representative include order entry, purchase orders and customer service. The most important skills for a client representative are customer service, phone calls, and client accounts.

Order management representative vs client representative overview

	Order Management Representative	Client Representative
Yearly salary	$38,236	$41,785
Hourly rate	$18.38	$20.09
Growth rate	-	-4%
Number of jobs	146,936	238,735
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 58%	Bachelor's Degree, 61%
Average age	43	40
Years of experience	2	12

Order management representative vs client representative salary

Order management representatives and client representatives have different pay scales, as shown below.

	Order Management Representative	Client Representative
Average salary	$38,236	$41,785
Salary range	Between $26,000 And $56,000	Between $28,000 And $60,000
Highest paying City	-	New York, NY
Highest paying state	-	New York
Best paying company	-	IBM
Best paying industry	-	Technology

Differences between order management representative and client representative education

There are a few differences between an order management representative and a client representative in terms of educational background:

	Order Management Representative	Client Representative
Most common degree	Bachelor's Degree, 58%	Bachelor's Degree, 61%
Most common major	Business	Business
Most common college	-	-

Order management representative vs client representative demographics

Here are the differences between order management representatives' and client representatives' demographics:

	Order Management Representative	Client Representative
Average age	43	40
Gender ratio	Male, 27.3% Female, 72.7%	Male, 40.6% Female, 59.4%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 11.2% Unknown, 5.3% Hispanic or Latino, 21.2% Asian, 7.6% White, 54.0% American Indian and Alaska Native, 0.7%
LGBT Percentage	6%	7%

Differences between order management representative and client representative duties and responsibilities

Order management representative example responsibilities.

Manage software maintenance renewal partner and assist with upselling additional and higher functionality licenses to increase revenue.
Process return merchandise authorization forms (RMA) from Eaton distributors and affiliates worldwide.
Process returns (RMA's) track the reworks, and advise the customers of status.
Coordinate product deliveries and logistics from company factory and vendors to customer to ensure all products are deliver on time.
Verify medicaid waive eligibility for non-emergency transportation.
Develop and assist in the implementation of the NAFTA certificate process which help the factory to comply with this export requirement.

Client representative example responsibilities.

Experience in managing pipeline, progressing opportunity through sales stages & using CRM tools to reflect pipeline accurately.
Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
Utilize research tools and CRM package to sustain consistent pipeline of prospective clients.
Present program via Microsoft PowerPoint to potential clients and attend conventions for prospective clients.
Complete daily teller routine such as night drop, servicing the ATM and transactions.
Train, troubleshoot, and interact with clients using financial software in trust departments.

Order management representative vs client representative skills

Common order management representative skills

Order Entry, 12%
Purchase Orders, 10%
Customer Service, 8%
CRM, 7%
Inbound Calls, 7%
Data Entry, 6%

Common client representative skills

Customer Service, 24%
Phone Calls, 7%
Client Accounts, 6%
Product Knowledge, 6%
Customer Satisfaction, 6%
Problem Resolution, 5%

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Office and Administrative Industry
Order Management Representative
Order Management Representative vs Client Representative

Updated January 8, 2025

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