Order management representative vs inside sales representative

The differences between order management representatives and inside sales representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become an order management representative, becoming an inside sales representative takes usually requires 2-4 years. Additionally, an inside sales representative has an average salary of $44,413, which is higher than the $38,236 average annual salary of an order management representative.

The top three skills for an order management representative include order entry, purchase orders and customer service. The most important skills for an inside sales representative are customer service, CRM, and outbound calls.

Order management representative vs inside sales representative overview

	Order Management Representative	Inside Sales Representative
Yearly salary	$38,236	$44,413
Hourly rate	$18.38	$21.35
Growth rate	-	4%
Number of jobs	146,936	244,168
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 58%	Bachelor's Degree, 66%
Average age	43	47
Years of experience	2	4

Order management representative vs inside sales representative salary

Order management representatives and inside sales representatives have different pay scales, as shown below.

	Order Management Representative	Inside Sales Representative
Average salary	$38,236	$44,413
Salary range	Between $26,000 And $56,000	Between $28,000 And $69,000
Highest paying City	-	Seattle, WA
Highest paying state	-	Wyoming
Best paying company	-	Berkshire Hathaway
Best paying industry	-	Technology

Differences between order management representative and inside sales representative education

There are a few differences between an order management representative and an inside sales representative in terms of educational background:

	Order Management Representative	Inside Sales Representative
Most common degree	Bachelor's Degree, 58%	Bachelor's Degree, 66%
Most common major	Business	Business
Most common college	-	SUNY College of Technology at Alfred

Order management representative vs inside sales representative demographics

Here are the differences between order management representatives' and inside sales representatives' demographics:

	Order Management Representative	Inside Sales Representative
Average age	43	47
Gender ratio	Male, 27.3% Female, 72.7%	Male, 54.7% Female, 45.3%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2%
LGBT Percentage	6%	6%

Differences between order management representative and inside sales representative duties and responsibilities

Order management representative example responsibilities.

Manage software maintenance renewal partner and assist with upselling additional and higher functionality licenses to increase revenue.
Process return merchandise authorization forms (RMA) from Eaton distributors and affiliates worldwide.
Process returns (RMA's) track the reworks, and advise the customers of status.
Coordinate product deliveries and logistics from company factory and vendors to customer to ensure all products are deliver on time.
Verify medicaid waive eligibility for non-emergency transportation.
Develop and assist in the implementation of the NAFTA certificate process which help the factory to comply with this export requirement.

Inside sales representative example responsibilities.

Coordinate commercial sales and manage projects with HVAC contractors for Georgia district.
Accomplish tasks in a timely manner.Skills UsedComputer, math, reading wiring schematics.
Generate leads through the use of Linkedin, firm websites and legal magazines.
Manage and develop a nationwide territory through cold calling utilizing LinkedIn?, DiscoverOrg.
Manage help desk support for company ERP system as well as employee hardware and software issues.
Manage a team of 15-25 ISE's through effective sales coaching, call monitoring and creating sales spiff programs.

Order management representative vs inside sales representative skills

Common order management representative skills

Order Entry, 12%
Purchase Orders, 10%
Customer Service, 8%
CRM, 7%
Inbound Calls, 7%
Data Entry, 6%

Common inside sales representative skills

Customer Service, 22%
CRM, 6%
Outbound Calls, 5%
Product Knowledge, 4%
Work Ethic, 4%
Sales Process, 3%

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Order Management Representative
Order Management Representative vs Inside Sales Representative

Updated January 8, 2025

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