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Order management representative vs order entry representative

The differences between order management representatives and order entry representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an order management representative and an order entry representative. Additionally, an order management representative has an average salary of $38,236, which is higher than the $34,443 average annual salary of an order entry representative.

The top three skills for an order management representative include order entry, purchase orders and customer service. The most important skills for an order entry representative are order entry, data entry, and customer service.

Order management representative vs order entry representative overview

Order Management RepresentativeOrder Entry Representative
Yearly salary$38,236$34,443
Hourly rate$18.38$16.56
Growth rate--
Number of jobs146,936123,220
Job satisfaction--
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 37%
Average age4343
Years of experience22

Order management representative vs order entry representative salary

Order management representatives and order entry representatives have different pay scales, as shown below.

Order Management RepresentativeOrder Entry Representative
Average salary$38,236$34,443
Salary rangeBetween $26,000 And $56,000Between $28,000 And $42,000
Highest paying City-Cambridge, MA
Highest paying state-Rhode Island
Best paying company-Simpson Manufacturing Co
Best paying industry-Construction

Differences between order management representative and order entry representative education

There are a few differences between an order management representative and an order entry representative in terms of educational background:

Order Management RepresentativeOrder Entry Representative
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 37%
Most common majorBusinessBusiness
Most common college--

Order management representative vs order entry representative demographics

Here are the differences between order management representatives' and order entry representatives' demographics:

Order Management RepresentativeOrder Entry Representative
Average age4343
Gender ratioMale, 27.3% Female, 72.7%Male, 26.4% Female, 73.6%
Race ratioBlack or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage6%6%

Differences between order management representative and order entry representative duties and responsibilities

Order management representative example responsibilities.

  • Manage software maintenance renewal partner and assist with upselling additional and higher functionality licenses to increase revenue.
  • Process return merchandise authorization forms (RMA) from Eaton distributors and affiliates worldwide.
  • Process returns (RMA's) track the reworks, and advise the customers of status.
  • Coordinate product deliveries and logistics from company factory and vendors to customer to ensure all products are deliver on time.
  • Verify medicaid waive eligibility for non-emergency transportation.
  • Develop and assist in the implementation of the NAFTA certificate process which help the factory to comply with this export requirement.
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Order entry representative example responsibilities.

  • Manage Facebook and patient communication programs.
  • Create and maintain records of sales and assets in Microsoft GP, CRM, Salesforce and the SolidWorks VRC.
  • Key numeric and alphabetic characters into the AS400 system.
  • Contribute extensive UAT for new regional ERP launch and enhancements.
  • Handle high call volume during the transition of an ERP system.
  • Resolve outstanding issues with sales and finance to expedite cohesive bookings.
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Order management representative vs order entry representative skills

Common order management representative skills
  • Order Entry, 12%
  • Purchase Orders, 10%
  • Customer Service, 8%
  • CRM, 7%
  • Inbound Calls, 7%
  • Data Entry, 6%
Common order entry representative skills
  • Order Entry, 15%
  • Data Entry, 14%
  • Customer Service, 12%
  • Order Processing, 8%
  • Customer Satisfaction, 7%
  • Inbound Calls, 6%

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