Order management representative vs order processing clerk

The differences between order management representatives and order processing clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an order management representative and an order processing clerk. Additionally, an order management representative has an average salary of $38,236, which is higher than the $33,610 average annual salary of an order processing clerk.

The top three skills for an order management representative include order entry, purchase orders and customer service. The most important skills for an order processing clerk are pallets, RF, and customer orders.

Order management representative vs order processing clerk overview

	Order Management Representative	Order Processing Clerk
Yearly salary	$38,236	$33,610
Hourly rate	$18.38	$16.16
Growth rate	-	-
Number of jobs	146,936	88,423
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 58%	Bachelor's Degree, 31%
Average age	43	43
Years of experience	2	2

Order management representative vs order processing clerk salary

Order management representatives and order processing clerks have different pay scales, as shown below.

	Order Management Representative	Order Processing Clerk
Average salary	$38,236	$33,610
Salary range	Between $26,000 And $56,000	Between $27,000 And $41,000
Highest paying City	-	Cambridge, MA
Highest paying state	-	Connecticut
Best paying company	-	Stanley Black & Decker
Best paying industry	-	Manufacturing

Differences between order management representative and order processing clerk education

There are a few differences between an order management representative and an order processing clerk in terms of educational background:

	Order Management Representative	Order Processing Clerk
Most common degree	Bachelor's Degree, 58%	Bachelor's Degree, 31%
Most common major	Business	Business
Most common college	-	-

Order management representative vs order processing clerk demographics

Here are the differences between order management representatives' and order processing clerks' demographics:

	Order Management Representative	Order Processing Clerk
Average age	43	43
Gender ratio	Male, 27.3% Female, 72.7%	Male, 28.9% Female, 71.1%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between order management representative and order processing clerk duties and responsibilities

Order management representative example responsibilities.

Manage software maintenance renewal partner and assist with upselling additional and higher functionality licenses to increase revenue.
Process return merchandise authorization forms (RMA) from Eaton distributors and affiliates worldwide.
Process returns (RMA's) track the reworks, and advise the customers of status.
Coordinate product deliveries and logistics from company factory and vendors to customer to ensure all products are deliver on time.
Verify medicaid waive eligibility for non-emergency transportation.
Develop and assist in the implementation of the NAFTA certificate process which help the factory to comply with this export requirement.

Order processing clerk example responsibilities.

Manage accounts payable (a/p) team, ensuring daily goals are met (500-1000 invoices/day).
Secure HIPAA compliant authorizations to include cumulative dates of injury and protect health information.
Maintain objectivity when conducting outbound telephone surveys for various QVC departments to existing customers.

Order management representative vs order processing clerk skills

Common order management representative skills

Order Entry, 12%
Purchase Orders, 10%
Customer Service, 8%
CRM, 7%
Inbound Calls, 7%
Data Entry, 6%

Common order processing clerk skills

Pallets, 43%
RF, 33%
Customer Orders, 6%
Order Entry, 4%
Purchase Orders, 3%
Data Entry, 3%

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Order Management Representative
Order Management Representative vs Order Processing Clerk

Updated January 8, 2025

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