Order management representative vs order specialist

The differences between order management representatives and order specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an order management representative and an order specialist. Additionally, an order management representative has an average salary of $38,236, which is higher than the $35,107 average annual salary of an order specialist.

The top three skills for an order management representative include order entry, purchase orders and customer service. The most important skills for an order specialist are order entry, purchase orders, and data entry.

Order management representative vs order specialist overview

	Order Management Representative	Order Specialist
Yearly salary	$38,236	$35,107
Hourly rate	$18.38	$16.88
Growth rate	-	-
Number of jobs	146,936	193,329
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 58%	Bachelor's Degree, 44%
Average age	43	43
Years of experience	2	2

Order management representative vs order specialist salary

Order management representatives and order specialists have different pay scales, as shown below.

	Order Management Representative	Order Specialist
Average salary	$38,236	$35,107
Salary range	Between $26,000 And $56,000	Between $26,000 And $46,000
Highest paying City	-	Cranston, RI
Highest paying state	-	New Hampshire
Best paying company	-	Chemonics
Best paying industry	-	Health Care

Differences between order management representative and order specialist education

There are a few differences between an order management representative and an order specialist in terms of educational background:

	Order Management Representative	Order Specialist
Most common degree	Bachelor's Degree, 58%	Bachelor's Degree, 44%
Most common major	Business	Business
Most common college	-	-

Order management representative vs order specialist demographics

Here are the differences between order management representatives' and order specialists' demographics:

	Order Management Representative	Order Specialist
Average age	43	43
Gender ratio	Male, 27.3% Female, 72.7%	Male, 34.8% Female, 65.2%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between order management representative and order specialist duties and responsibilities

Order management representative example responsibilities.

Manage software maintenance renewal partner and assist with upselling additional and higher functionality licenses to increase revenue.
Process return merchandise authorization forms (RMA) from Eaton distributors and affiliates worldwide.
Process returns (RMA's) track the reworks, and advise the customers of status.
Coordinate product deliveries and logistics from company factory and vendors to customer to ensure all products are deliver on time.
Verify medicaid waive eligibility for non-emergency transportation.
Develop and assist in the implementation of the NAFTA certificate process which help the factory to comply with this export requirement.

Order specialist example responsibilities.

Manage escalations and expedites process in support of shorten interval requests.
Provide information to prospective clients regarding ADP's products and services.
Work with clients, sales staff and service department to ensure a smooth transition to ADP services.
Collaborate with cross-functional teams, including logistics, direct imports, global sourcing, and transportation to provide accurate product distribution.
Coordinate with provisioning for lease facilities and number portability.
Provide provisioning support/work order management and guidance to clients VOIP customers.

Order management representative vs order specialist skills

Common order management representative skills

Order Entry, 12%
Purchase Orders, 10%
Customer Service, 8%
CRM, 7%
Inbound Calls, 7%
Data Entry, 6%

Common order specialist skills

Order Entry, 15%
Purchase Orders, 11%
Data Entry, 10%
Logistics, 8%
Customer Orders, 7%
Troubleshoot, 3%

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Office and Administrative Industry
Order Management Representative
Order Management Representative vs Order Specialist

Updated January 8, 2025

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