Patient service representative jobs in Hamilton, OH

Performs a variety of routine and specialized functions involving customer service, contract administration, computerized report generations, and files and database maintenance. Prepares sales, management and administrative correspondence. Provides interface between the laboratory and the Corporate Office for administrative tasks. Position Responsibilities: Reviews purchase order records/contract review. Matches packing slips to the proper purchase orders and equipment for receiving as well as lab transfer receiving. Enters data, updates and completes work orders. Sets-up and maintains customer records (creates new C# if needed) and updates profiles as needed. Emails customers. Prepares contract reports, as required to obtain additional funding and or per customer request. Maintains capital equipment files. Updates equipment lists and other associated reports (equipment moves from one account to another, equipment ID# merges, etc) Trains part-time and other clerical employees, as required. Composes and types memos, reports and other correspondences. Answers the telephone and directs calls to the appropriate person. Orders parts as required and maintain records, reconcile and prepare for payment. Notify contract customers in advance of contract expirations in order to get the equipment list updated and quotations prepared so there is no lapse in contract coverage or revenue. Contact customers with quotations, equipment status and approvals. Salary Range: $19/hr to $20/hr; The salary may be negotiable based on experience, education, geographic location, and other factors. Equal Opportunity Employer/Veterans/Disabled Benefits offerings include but are not limited to : Medical insurance Dental Insurance Vision assistance To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ****************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: · The California Fair Chance Act · Los Angeles City Fair Chance Ordinance · Los Angeles County Fair Chance Ordinance for Employers · San Francisco Fair Chance Ordinance

We are seeking a dedicated and detail-oriented Customer Service Representative to join our team. This role is responsible for managing daily customer interactions, reviewing contracts, entering and acknowledging orders, and ensuring a seamless customer experience. The ideal candidate will possess strong communication skills, critical thinking abilities, and excellent time management. This position also involves close collaboration with the sales team to support customer needs and business growth, as well as conducting regular check-in calls with key accounts to maintain strong relationships and ensure satisfaction. Key Responsibilities Customer Engagement: Serve as the primary point of contact for customers, addressing inquiries and providing timely, professional support. Contract Review & Order Entry: Accurately review customer contracts and enter sales or purchase orders into the ERP system. Order Acknowledgment: Send order confirmations and ensure all order details are correct and clearly communicated. Production Coordination: Collaborate with the production team to ensure timely processing and delivery of customer orders. Sales Team Collaboration: Work closely with the sales team to align on customer needs, order status, and account updates. Top Account Communication: Conduct weekly or bi-weekly calls with key accounts to provide updates, gather feedback, and strengthen relationships. Issue Resolution: Apply strong listening and problem-solving skills to resolve customer concerns and offer effective solutions. Time Management: Prioritize tasks and manage time efficiently to meet internal and external deadlines. Customer Communication: Respond to inquiries and complaints with professionalism and a customer-first mindset. Qualifications Strong verbal and written communication skills. Proficiency with ERP systems (experience with Epicor is a plus). Excellent critical thinking and problem-solving abilities. Ability to multitask and prioritize in a fast-paced environment. 5 years customer service or a related field is preferred.

Employment Type: Full-time contract-to-hire Join a leading financial group as a Customer Service Consultant in our Enterprise Engagement Center. You'll handle inbound service calls for existing clients regarding payments, annuities, life insurance, and beneficiaries, while delivering exceptional service and support. Key Responsibilities: Resolve client inquiries via phone, email, or chat with professionalism and accuracy. Research policy data and process transactions using multiple administrative systems. Maintain documentation in Salesforce and ensure compliance with state regulations. Identify and mitigate risks (e.g., privacy concerns, anti-money laundering). Build positive relationships and identify cross-selling opportunities. Conduct follow-up calls and conservation efforts to retain business. Must-Have Qualifications: High school diploma. 0-5 years of experience in customer service. Strong communication and interpersonal skills. Ability to thrive in a fast-paced environment; reliable and timely. Nice-to-Have: Call center experience. Bachelor's degree. Desire for long-term growth within the company.

Responsibilities Maintain accurate billing records, update account information, and ensure timely processing of claims Handle inquiries regarding billing, appointments, and account status with professionalism and clarity. Utilize scheduling software and electronic health records (EHRs) to confirm appointments and resolve conflicts. Apply knowledge of medical terminology and healthcare procedures to meet organizational and regulatory standards. Work closely with administrative staff and clinical teams to streamline billing and patient account workflows. Qualifications Highly detail‑oriented with proven ability to manage multiple administrative tasks efficiently. Experienced with scheduling software, EHR systems, and Microsoft Office Suite. Familiarity with medical terminology, patient records management, and billing processes. Skilled in managing patient relationships, resolving inquiries, and delivering professional support. Strong written and verbal communication skills for correspondence, documentation, and patient interaction. Salary: $15/hr. Ask for: Aarti Manchanda Ajulia Executive Search is a New Jersey based Executive Search Firm specializing in retained searches in multiple sectors, including Manufacturing, Finance, IT, Legal, and Pharmaceutical. We have a nationwide client base and offer services in temporary and direct hire placements

This Specialist will join the insurance verification team and be responsible for patient registration and eligibility verification, benefits investigation, cost estimation, and other tasks related to patient account balances. The Revenue Cycle Management (RCM) team is looking for someone with insurance eligibility and/or claims experience, plus critical thinking skills, attention to detail, and the ability to learn quickly and adapt to a changing environment. Education/Experience: High School Diploma required Two years experience in healthcare administration/revenue cycle CRCR Certification preferred Skills: Demonstrates excellent customer service Ability to convey empathy Strong problem-solving, problem-prevention, and decision-making skills Ability to manage and prioritize multiple tasks in fast fast-paced environment Excellent oral and written communication skills Ability to maintain composure and restore calm in a stressful situation Uses good judgment and diplomacy when dealing with others Desire and ability to work in a team environment Computer proficient with the ability to learn multiple software applications Ability to work with minimal supervision Primary Responsibilities: The purpose of this position is to execute actions on patient account details; including insurance eligibility and benefits verification, cost estimation, answering patient calls, and performing patient account follow up tasks in the assigned area of the Revenue Cycle process. Essential Functions: Help develop &maintain a corporate culture that supports the mission and values of Mayfield Clinic Verify patient eligibility and benefits in an accurate timely manner; prepare cost estimates and pre-collect on scheduled services, register new patients, prepare payment plans and other tasks as required. Make all necessary corrections to patient accounts in collaboration with claims follow up team. Research unpaid patient balances and communicate with patients 7 clinical office staff as needed to pursue payment. Ensure that questions and requests for information are addressed in a timely & professional manner to ensure resolution & reimbursement. Ensure timely & accurate posting of patient payment information, and follow up with patients as needed to ensure full, expected reimbursement for services provided. Maintain documentation and update our practice management system for appropriate claims submission & other pertinent information to identify action taken. Make necessary adjustments as appropriately required by plan reimbursement & company policy. Prioritize accounts based on aging and outstanding dollar amounts or as directed by management. Research & initiate requests for refunds for accounts with credit balances. Answer & initiate phone inquiries regarding bills, charges, claims, and account status. Update data in the practice management system as required. Contribute to the team environment by performing other duties as assigned. Physical Requirements: Hand Movement, including repetitive motions, grasping, holding, and finger dexterity. Reading, Writing, and Hand-Eye Coordination. Vision, including color distinction, and visual inspection. Hearing, Talking, Sitting, Lifting up to 10 pounds, Bending, Reaching Mayfield Clinic Mission: To provide the best neurological care for our patients through: Superior clinical outcomes Compassionate patient care Education and research Innovation Mayfield Clinic Values: All associates who are affiliated with the Mayfield Clinic must agree to use these values as a basis for their employment, and recognize that they are part of the associate s annual Performance Review and Development Plan: Integrity: We commit to honest and ethical behavior in all of our endeavors and interactions. Excellence: We commit to the highest level of performance and continuous improvement. Respect: We embrace the importance of all individuals & value their diverse backgrounds, skills & contributions. Compassion: We commit to being compassionate and empathetic in all of our interactions. Collaboration: We embrace teamwork, mentoring, cooperation, sharing of expertise, & empowerment.

Job Description ORGANIZATION INFORMATION: Established in 1984, Equitas Health is a regional not-for-profit community-based healthcare system and federally qualified community health center look-alike. Its expanded mission has made it one of the nation's largest HIV/AIDS, lesbian, gay, bisexual, transgender, and queer/questioning (LGBTQ+) healthcare organizations. With 17 offices in 11 cities, it serves more than 67,000 individuals in Ohio, Kentucky, and West Virginia each year through its diverse healthcare and social service delivery system focused around: primary and specialized medical care, retail pharmacy, dental, behavioral health, HIV/STI prevention, advocacy, and community health initiatives. HOURLY RATE: $23.50-33 HR POSITION SUMMARY: Working under the supervision of the Clinic Manager, the Patient Access Representative will work closely with the medical, mental health and recovery, and other staff to ensure a smooth and efficient operation of reception, data collection, answering phones, scheduling appointments, and overall administrative support to health services. This position demonstrates excellent customer for patients and guests when they arrive at the health center. The PRN Patient Access Representative is an on-call or as needed position to provide coverage when there are short or long-term absences. ESSENTIAL JOB FUNCTIONS: Essential functions of the job include, but are not limited to, scheduling, utilizing a computer for data entry and reporting, operating office equipment, sorting, conducting research, attending meetings, interacting with others and managing multiple schedules. MAJOR AREAS OF RESPONSIBILITIES: Communicate clearly and effectively with those served by the organization, including employees, patients, clients, volunteers, visitors and vendors. Schedule patient appointments for all health center services. Collect information from the patient when they arrive, this includes, demographics, insurance, sliding fee and any copays due. Update and verify patient information. Responsible for daily data entry, charge entry, and payment posting. Verify patient appointments via phone two days after the appointment, and updating the patients' record on the status of the phone call. Scan all patient paperwork and outside documents into the Electronic Health Record (EHR) to ensure that it is organized and easily accessible. Manage tasks assigned by other members of the Medical team that may include, making referrals, scheduling Specialist appointments, and coordinating with Case Management staff concerning appointments for their clients. Manage any Medical records that come in via fax or mail, by organizing and distributing to a member of the Medical team. Coordinate with the RN/LPN daily to schedule vaccinations and Lab visits. Assist in planning, managing and coordinating patient flow in clinic areas, and day-to-day operations of the clinic to ensure high quality service provision. Maintain a clean, orderly and professional waiting room, reception area, and other health services areas. Prepare and maintain health services patient/client records in compliance with HIPAA government regulations and in accordance with Equitas Health provider standards to ensure efficient services. Comply with the Equitas Health Healthcare Corporate Compliance Standards of Conduct and related policies and procedures. Contribute to a positive work environment by demonstrating unconditional positive regard to all Equitas Health employees, interns, etc. with an understanding, awareness, and respect for diversity. Demonstrate unconditional positive regard to clients and conduct all aspects of job responsibilities with a focus on exceptional customer service. Perform other duties as assigned. EDUCATION/LICENSURE: High school diploma or equivalent is required. Knowledge, Skills, Abilities and other Qualifications: Two or more years of medical reception experience in a physician's office or equivalent combination of training and experience. Demonstrated exemplary customer service skills. Working knowledge of administrative procedures and organizational policies and procedures. Experience with EMR (Electronic Medical Record) and medical billing software preferred. Proficiency with Microsoft Office (Access, Excel, Word and Outlook). Effective communication skills. Ability to establish and maintain effective working relationships with patients, medical staff, coworkers and the public. Excellent organizational skills with an ability to prioritize and manage multiple tasks. Ability to work efficiently without constant supervision and exercise a degree of initiative and judgment. Work well under pressure and possess the ability to be flexible. Team player with strong communication and interpersonal skills. Ability to maintain confidentiality. Must have sensitivity to, interest in and competence in cultural differences, HIV/AIDS, minority health, Gender Affirming Care, sexual practices, chemical dependency and a demonstrated competence in working with persons of color, and gay/lesbian/bisexual/transgender community. Ability to maintain confidentiality. OTHER INFORMATION: Background and reference checks will be conducted. In accordance with Equitas Health's Drug-Free Workplace Policy, pre-employment drug testing will be administered. Hours may vary, including working some evenings and weekends based on workload. Individuals are not considered applicants until they have been asked to visit for an interview and at that time complete an application for employment. Completing the application does not guarantee employment. EOE/AA

Patient Connection Specialist (Bilingual- Spanish, English) Reports to: Program Director (Faith Community Health Network) Classification: Full-time, Location: Newport, Kentucky Position Summary The Patient Connection Specialist will serve as the welcoming face and voice of the Faith Community Health Network, ensuring that all patientsespecially those whose primary language is Spanishreceive compassionate, accessible care. This role combines patient intake, scheduling, translation, and community outreach to ensure that language and cultural barriers never stand in the way of dignity in healthcare. Qualifications Required: Fluent in Spanish and English Strong cultural competence and commitment to equitable, compassionate care Excellent communication and organizational skills Strong computer skills Preferred: Experience in healthcare, community outreach, social services or customer service Proficiency in EMR systems and general office technology Experience/training in medical translation Core Competencies Collaborative, supportive approach Organized and adaptable in a dynamic clinical environment Mission-driven and service-oriented Strong problem-solving skills Key Responsibilities Greet and register patients, assist with forms, and verify eligibility. Provide Spanish-English translation for clinical visits, administrative tasks, and pharmacy communication. Maintain accurate and confidential patient records in the EMR system. Schedule patient appointments, send reminders, and manage follow-up communication. Conduct outreach to Spanish-speaking patients for missed appointments, labs, and medication follow-up. Conduct social determinant of health screenings with patients and direct to appropriate resources. Assist with community events and health outreach initiatives. Support volunteer coordination and provide cultural insights to enhance patient care. Physical and Work Requirements Ability to stand, walk, and assist patients for extended periods. Must maintain confidentiality and uphold ethical and professional standards. Schedule & Compensation Overview Schedule: Full-time, MondayThursday, 9:00 AM4:30 PM (with possible Friday expansion) Salary Range: $40,000 to $55,000 annually (based on experience) Benefits: Health, Life, Disability, Retirement, and PTO (3 weeks in Year 1, increasing with tenure) Projected Hire Date: EarlyMid February 2026 Clinic Opening: Late March 2026 (Newport Free Clinic) Faith Statement Faith Community Health Clinic seeks to reflect Christs compassion through healthcare that honors the dignity and worth of every individual. While no specific faith affiliation is required, the Clinical Nurse Manager should be comfortable working in an environment that integrates faith-based values into healthcare delivery.

Job Description CORT is seeking a full-time Accounts Receivable Collections and Support Specialist to work with our national, commercial accounts. The ideal candidate will be skilled at building customer relationships, with experience in commercial collections and customer support. The primary responsibility of this position is to review and adjust client invoices for accuracy and for keeping over 30 days past due delinquencies within designated percentage guidelines by performing collection procedures on assigned commercial accounts. This responsibility includes the resolution of all billing and collection issues while providing excellent customer service to both internal and external customers. During the training period, this is an onsite role that reports to the office each day, however, after training, employees will have the option to work a hybrid schedule with 3 days in office and 2 days from home. Schedule: Monday-Friday 8am to 4:30pm Responsibilities Review, adjust, reconcile and send monthly invoices to assigned commercial account customers. Contact customers, by telephone and email, to determine reasons for overdue payments and secure payment of outstanding invoices. Communicate with districts and escalate collection issues as appropriate to resolve. Determine proper payment allocation as required or requested by A/R processing personnel. Resolve short payment discrepancies that customers claim when making payment. Complete adjustment forms and follow up with Districts to ensure adjustments are completed timely and accurately. Based on established policy and on a timely basis, investigate and resolve on-account payments received and other credits/debits that have not been assigned to an invoice. Resolve and clear credit balance invoices before such invoices age 60 days. Prepare monthly collection reports to be submitted to Management. Qualifications 2-3 years or more of accounting /collection, or customer service experience. Collections experience preferred. Commercial collections experience is ideal. High school diploma or equivalent. Requires knowledge of credit and collections, invoicing, accounts receivable and customer service principles, practices and regulations. Basic math and analytical skills Must have excellent communication and negotiation skills with an ability to communicate in a respectful and assertive manner. Must be able to communicate clearly and concisely, both orally and in writing, with an emphasis on telephone etiquette. Ability to multi-task and prioritize while speaking with customer. Demonstrates good active listening skills, telephone skills and professional email communication skills. Position requires strong PC skills and a working knowledge of Outlook, Windows, Word and Excel. Must possess average keyboarding speed with a high level of accuracy.

Reports To: Manager of Patient Access Summary: The Patient Access Representative plays a vital role in ensuring an efficient and accurate patient registration process while delivering exceptional customer service. This role supports both the hospital department (which operates 24/7) and outpatient clinics (which operate during scheduled hours). Staff will be scheduled according to the needs of both areas. Representatives are cross-trained across multiple registration areas, requiring flexibility and adaptability to support patient care across all settings. Key Responsibilities: Facilitate registration ensuring accurate and timely registration and completion of forms. Ensure accurate data collection and entry of both demographic and financial information. Conduct overhead paging announcements as required at hospital. Respond to patient, visitor, and vendor inquiries in accordance with hospital policies and procedures. Facilitate vendor sign-in and ensure compliance with hospital protocols. Greet and direct all visitors, providing a welcoming and professional first point of contact. Perform patient check-in, check-out, and registration accurately and efficiently across various departments and clinics. Cross-train across multiple registration areas to provide coverage as scheduled. Process co-pays, provide financial assistance guidance, and support patient financial clearance efforts. Maintain strict compliance with HIPAA regulations and organizational policies. Address and resolve patient inquiries, ensuring a high standard of customer service. Work collaboratively with clinical and administrative teams to optimize the patient access process. Utilize electronic health records (EHR) and other hospital information systems proficiently. Demonstrate professionalism, accountability, and a patient-centered approach in all interactions. Answer and operate the hospital switchboard and hospital/ clinic phones efficiently, directing calls as necessary (Emergency Check-in only). Work Schedule: Department is 24/7; position is required to work any shift necessary to support our patient volumes SKILLS # ABILITIES Education High school diploma or equivalent required; Associate#s degree in healthcare administration or related field preferred. Experience Minimum of 1#2 years of experience in patient registration, healthcare customer service, or a related field. Strong understanding of medical insurance verification, billing processes, and hospital registration workflows. Ability to work flexible schedules to support registration areas. Excellent communication, problem-solving, and multitasking skills. Proficiency in electronic health records (EHR) systems and hospital information software. Ability to work independently and as part of a dynamic team in a fast-paced environment. Computer Skills Proficient in Microsoft Office, email and basic computer skills for other software used throughout the hospital for your area of responsibility. # Certificates # Licenses N/A Other Requirements Representatives are expected to meet performance goals while demonstrating teamwork, professionalism, and adaptability across both hospital and clinic registration areas. Staff schedules will be assigned based on departmental and clinic needs to ensure smooth patient flow and balanced workload coverage. Annual evaluations will focus on accuracy, customer service, teamwork, adaptability, and contributions to department and clinic success. Opportunities for growth and development will be provided through training, cross-coverage, and ongoing feedback to support professional advancement. Consistently meeting expectations demonstrates readiness for greater responsibility and continued career growth within the organization. * * Reports To: * Manager of Patient Access * Summary: * The Patient Access Representative plays a vital role in ensuring an efficient and accurate patient registration process while delivering exceptional customer service. This role supports both the hospital department (which operates 24/7) and outpatient clinics (which operate during scheduled hours). Staff will be scheduled according to the needs of both areas. Representatives are cross-trained across multiple registration areas, requiring flexibility and adaptability to support patient care across all settings. Key Responsibilities: * Facilitate registration ensuring accurate and timely registration and completion of forms. Ensure accurate data collection and entry of both demographic and financial information. * Conduct overhead paging announcements as required at hospital. * Respond to patient, visitor, and vendor inquiries in accordance with hospital policies and procedures. * Facilitate vendor sign-in and ensure compliance with hospital protocols. * Greet and direct all visitors, providing a welcoming and professional first point of contact. * Perform patient check-in, check-out, and registration accurately and efficiently across various departments and clinics. * Cross-train across multiple registration areas to provide coverage as scheduled. * Process co-pays, provide financial assistance guidance, and support patient financial clearance efforts. * Maintain strict compliance with HIPAA regulations and organizational policies. * Address and resolve patient inquiries, ensuring a high standard of customer service. * Work collaboratively with clinical and administrative teams to optimize the patient access process. * Utilize electronic health records (EHR) and other hospital information systems proficiently. * Demonstrate professionalism, accountability, and a patient-centered approach in all interactions. * Answer and operate the hospital switchboard and hospital/ clinic phones efficiently, directing calls as necessary (Emergency Check-in only). * Work Schedule: * Department is 24/7; position is required to work any shift necessary to support our patient volumes * SKILLS & ABILITIES * Education * High school diploma or equivalent required; Associate's degree in healthcare administration or related field preferred. * Experience * Minimum of 1-2 years of experience in patient registration, healthcare customer service, or a related field. * Strong understanding of medical insurance verification, billing processes, and hospital registration workflows. * Ability to work flexible schedules to support registration areas. * Excellent communication, problem-solving, and multitasking skills. * Proficiency in electronic health records (EHR) systems and hospital information software. * Ability to work independently and as part of a dynamic team in a fast-paced environment. * Computer Skills * Proficient in Microsoft Office, email and basic computer skills for other software used throughout the hospital for your area of responsibility. * * Certificates & Licenses * N/A * Other Requirements * Representatives are expected to meet performance goals while demonstrating teamwork, professionalism, and adaptability across both hospital and clinic registration areas. * Staff schedules will be assigned based on departmental and clinic needs to ensure smooth patient flow and balanced workload coverage. * Annual evaluations will focus on accuracy, customer service, teamwork, adaptability, and contributions to department and clinic success. * Opportunities for growth and development will be provided through training, cross-coverage, and ongoing feedback to support professional advancement. * Consistently meeting expectations demonstrates readiness for greater responsibility and continued career growth within the organization.

9750 Montgomery Rd., Cincinnati, OH 45242 AUTOMOTIVE LOT ATTENDANT FULL-TIME AND PART-TIME AVAILABLE! Competitive Pay Plan + Great Benefits!5-day work week with possibility for overtime! Columbia Chevrolets Sales Department has an immediate opening for a Lot Attendant. If you are energetic and have a passion for providing excellent customer service, apply online today! We value our employees and invest in their success. Columbia's dealership heritage dates back to 1938 and we have been serving customers from the tri-state area in our Montgomery Road location since 2005. We are proud of our name, heritage, and decades of taking care of customers. We are a member of the Joseph Auto Group and a full-service GM dealership. What we offer: Competitive pay plan Medical, Dental and Vision Insurance(Full Time Benefits) 401(k) retirement plan Paid Vacation 40-hour work week 5-day work week with possibility for overtime! Opportunities for career advancement! Responsibilities - Lot Attendant: Responsible for the appearance of the dealership lots and vehicles. Checking in and merchandising new car inventory and checking for damage Inspecting vehicles for damage Rotating displays for maximum sales Ensuring the lot is organized according to established procedures Keeping sales customer parking area clear of all inventory vehicles at all times Gassing up vehicles General upkeep of the parking lots. Responsible for helping managers with whatever they need such as running errands for company or doing dealer trades Requirements - Lot Attendant: Must have a valid driver's license and a clean driving record Must have a great work ethic Must be able to drive manual and automatic transmission vehicles Must be flexible with work schedule and able to work weekends and evenings Resume must be uploaded, and online assessment completed for immediate consideration. Must be authorized to work in the U.S. without sponsorship and be a current resident. Must pass pre-employment testing to include background checks, MVR, and drug screen. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. RequiredPreferredJob Industries Customer Service

Our purpose is to bring the joy of parenthood through innovative science, but it's difficult to summarize Ovation Fertility in just one sentence. Yes, we're a nationwide network of IVF and genetics laboratories that have been using collaborative medicine to make parenthood possible since 2015. We're also a renowned provider of Fertility Storage Solutions, donor eggs, genetic testing and gestational surrogacy services. However, that's not all. Ovation Fertility is also a great place to work and grow. We're in the business of creating families. Every day, we help patients overcome the complex causes of infertility to have the families they have always dreamed of. We've also created a different type of family: a workplace family. Together, our team members work hard to help patients become parents while helping each other grow to reach their full potential. The Patient Services Coordinator is responsible for providing the day-to-day support to ensure efficient operations of the Ovation Laboratory Front Office. This position is heavily patient facing and requires the ability to multitask in a fast paced environment. The Patient Services Coordinator is required to support the mission, vision, values, and strategic initiatives of Ovation Fertility and must demonstrate a commitment to provide quality service to patients, physicians, coworkers, and the public. We have an immediate opening for a full-time Patient Services Coordinator to join our Cincinnati, OH team. The schedule is Monday-Friday 7:00am-3:30pm, with rotating weekends and 2-3 holidays per year. How You'll Contribute: Greet patients and manage front office Check patients in for appointments and sanitize rooms Answer patient phone calls and route appropriate team Register new patients into laboratory EMR Schedule patient appointments Send and verify consents Take payments and work closely with Ovation Billing team Process and fax completed lab reports results to referring physicians Data entry into EMR Act as liaison between lab staff and medical team Work with patients looking to transfer cryopreserved specimens and their originating clinics to collect necessary records and organize shipments Assist lab staff in administrative projects Perform all other duties as assigned What You'll Bring: High school diploma or equivalent is required 2+ years previous experience in an administrative role; medical office experience preferred Knowledge of medical software, terminology and procedures preferred Knowledge of HIPAA Regulations preferred Excellent interpersonal communication skills, and the ability to build and facilitate good working relationships with staff at all levels of organization Demonstrated ability with exercising sound judgment and discretion when handling sensitive and confidential information Excellent organizational skills Ability to work independently, under pressure and within deadlines Exceptional written and verbal communication skills and attention to detail Ability to work as part of a team Good research skills Tech savvy Flexibility and willingness to learn at all times Excellent multi-tasking abilities Ability to use billing systems Knowledge of HIPAA Regulations More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful. What We Offer: We are proud to provide a comprehensive and competitive benefits package tailored to support the needs of our team members across all employment types: Full-Time Employees (30+ hours/week): Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays Part-Time Employees: 401(k) with company match and performance-based bonus opportunities Per Diem Employees: 401(k) with company match How To Get Started: To have your resume reviewed by someone on our Talent Acquisition team, click on the “Apply” button. Or if you happen to know of someone who might be interested in this position, please feel free to share the job description by clicking on an option under “Share This Job” at the top of the screen. To learn more about our company and culture please visit our website.

Beacon Orthopaedics and Sports Medicine, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Cincinnati, OH Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? We are in need of someone with experience completing Authorizations. What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Obtains insurance authorizations for PT Obtains insurance authorization Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. We are in need of someone with experience completing Authorizations. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Career Opportunity: School Based Patient Service Specialist Reports to: School Base Operations Manager Organization: The HealthCare Connection (THCC) Location: Winton Woods School About The HealthCare Connection: Founded in 1967, The HealthCare Connection was Ohio's first Federally Qualified Health Center (FQHC). Our mission is to provide quality, culturally sensitive and accessible primary healthcare services focusing on the medically underserved, underinsured and uninsured. THCC is proudly recognized as a Level 3 Patient Centered Medical Home (PCMH), the highest level of recognition attainable for quality care. We boast two primary care locations and 6 school-based health centers providing quality value-based care for over 20,000 patients. We provide services in Primary Care, Infectious Disease, Substance Use, Integrated Behavioral Health, Dental Services, Women's Health, and Pharmacy. Benefits: Health Insurance and Wellness Rewards Program Dental, and Vision Insurance Free Life & Short-Term Disability Insurance 403(b) Retirement Plan with employer match Comprehensive Paid Time Off (PTO) 10 Paid Holidays Position Summary: As a school based Patient Services Specialist, you'll play a vital role in ensuring a positive experience for every patient who walks through our doors. As the welcoming face of our Winton Woods School Based location, you'll support patients throughout the front desk registration process. We're looking for a customer-focused individual who thrives in a fast-paced environment and is committed to health equity for all. Key Responsibilities: Greet and register patients upon arrival Verify and update patient demographic and insurance information Collect payments and co-pays for services Schedule, confirm, cancel, and reschedule appointments Assist patients with forms and paperwork Work with the Finance department regarding patient balances Support administrative and reporting tasks as needed Qualifications: 1-3 years of experience in a clinical or medical office setting (front desk, registration, or scheduling roles preferred) Proficiency in Microsoft Office and computer systems Familiarity with EHR systems; NextGen experience is a plus Ability to multitask in a busy environment with frequent interruptions Strong communication and interpersonal skills Resume must be attached to be considered Equal Employment Opportunity/Drug-Free Workplace: The HealthCare Connection is focused on creating a community that promotes dignity and respect for employees, patients and other community members. THCC is an Equal Opportunity Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, military status or other characteristics protected by law and will not be discriminated against based on disability. THCC will only employ those who are legally authorized to work in the United States. Any offer of employment is conditioned upon the successful completion of a background check and a drug screen.

Now Hiring: Full-Time Scheduling Specialist - Home Health | Covington/Bartlett, TN New Competitive pay rate Must have Home Health experience. Make a difference in your community! Tennessee Quality Care is seeking a compassionate (SS) Scheduling Specialist for our Home Health team. Monday-Friday, 8:00 AM-4:30 PM. Perks: * PTO + Holidays * Mileage Reimbursement * Flexible Schedule * 401(k) with Company Match * Comprehensive Benefits * Supportive Team Serve patients where they live-recovering, managing chronic illness, or maintaining independence. Join a team that values you and your impact. Apply today! Text to apply: Texted: 9762 to ************ We offer: * Great culture and team atmosphere * Comprehensive benefits (medical, dental, vision, life/AD&D, disability) * 401(k) retirement plan with a generous company match * Generous time off accruals * Paid holidays * Tuition Reimbursement * Employee Referral Program * Merit Increases * Employee Discount Programs * Work/life balance What You'll Do: * Confirms patient appointments and perform patient reminder calls according to client guidelines * Manages client and care provider's schedules efficiently * Tracks and reports daily scheduling metrics and communicates all client scheduling trends to management * Answers all incoming calls and provide exceptional customer service to all callers, patients, clients and visitors * Maintains patient records in billing/scheduling system formats and in hard copy when indicated * Completes patient schedules, forms and all correspondence * Provides additional billing and customer service support * Maintains a high degree of confidentiality at all times due to access to sensitive information * Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department Qualifications: * High school diploma required. College degree a plus * Bilingual in Spanish is a plus * Experience in a high volume medical office environment required * Scheduling patients and patient testing preparation experience in a physician office preferred * Computer Proficiency - MS Office * Ability to work well with others in a professional manner in a team oriented environment * 2 years in a medical setting preferred #ACHH We may text you during the hiring process. By proceeding, you give us permission to text you at the mobile number provided. Message and data rates may apply. Message frequency varies. Reply 'Opt Out' at any time if you no longer wish to receive text messages regarding our opportunities. Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index.

Principal functions: The Medical Clerk is primarily responsible for greeting and assisting patients, gathering, and maintaining accurate patient demographic records and performing various administrative tasks. Duties and Responsibilities: Duties include, but not limited to: Scheduling appointments, signing patients in and out, updating patient records and insurance information, releasing copies of shot records, and ensuring proper patient flow. Answer telephone/switchboard and responds to inquiries, take messages and direct calls. Perform various clerical tasks-Enter patient data into the computer, updating medical records, labs, x-rays, Physician and/or hospital reports into charts, prepare face sheets, send medical records. Collect and process cash, check, and credit card payments. Prepares daily schedules for doctors, nurses, and immunizations clerk. Sign-in labs, blood pressure checks, and weight checks Check eligibility for Medicaid patients. Receive new patient packets, receives opens, and sorts mail. Assists in ensuring regulatory compliance is followed. Participate in office committees or workgroups. Perform various clerical duties. Work evening clinic as appropriate. Attend staff meetings and conferences. Hours 8:00-5:00 Monday-Friday- Paid Major Holidays and Vacation Bi-lingual in Spanish desired not required

Full-time Description DASCO is growing! Voted one of the 2019, 2020, 2021 and 2022 top places to work in Columbus CEO magazine. Join Us! Our benefits include: competitive compensation based on industry standards, an excellent benefits package, which includes: generous 401(k) match with immediate vesting, growth opportunities, health insurance benefit opportunities which include Medical, Dental, Vision, excellent PTO which increases based on tenure, holiday pay, and a fantastic company culture! SUMMARY: The Patient Care Coordinates a variety of branch office services to patients and referrals, including order processing, coordinating the delivery of products and services, and patient education. The role also handles a variety of tasks in support of day-to-day branch operations, such as inventory, records-keeping, office maintenance, and regulatory compliance. ESSENTIAL FUNCTIONS: Coordinates services for patients and referrals including, but not limited to, timely and accurate order processing, prompt delivery of equipment, warranty repairs and replacements and related follow-up to ensure service excellence. Prepares orders for timely and accurate billing. Delivers customer service via phone, email and face-to-face interactions. Sets up and advises patients and caregiver on equipment and service options, care and maintenance of equipment, insurance coverage, payment options and other related information. Supports and/or manages branch operation functions such as inventory, records-keeping, working reports, obtaining documentation, office maintenance and cleaning, coordination of delivery techs, policy and procedural compliance with HIPAA, The Joint Commission, State Respiratory Care Board, State Pharmacy Board and all other applicable rules and regulations. Other duties as assigned by the branch office manager. Requirements REQUIRED EDUCATION AND/OR EXPERIENCE: High School diploma or GED equivalent. PREFERRED EDUCATION AND/OR EXPERIENCE: Associate's degree in related field. Six months' experience in healthcare/medical/insurance/DME customer service role ADDITIONAL QUALIFICATIONS: None. COMPETENCIES: Communication proficiency Compliance Customer service / client focus Results driven Stress management POSITION TYPE/EXPECTED HOURS OF WORK: The Patient Care Coordinator position is full-time, and hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m. SUPERVISORY RESPONSIBILITY: This position has no supervisory role. WORK ENVIRONMENT: This job operates primarily in a home or professional office environment but also spends some time in a warehouse setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. May utilize home medical equipment when demonstrating to patients. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is typically required to sit; frequently stands, occasionally required to climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include both close and distance vision, color and peripheral vision, depth perception and ability to adjust focus. TRAVEL: Travel is not a daily requirement for this position but may be needed for occasional local deliveries. Overnight travel may be required for continuing education and meetings at the corporate office. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EEO #ind100

Employer Address: Mount St. Joseph University | 5701 Delhi Rd. Cincinnati, OH 45233 Job Title: Standardized Patient Department: Physician Assistant Studies Status: Non-Exempt Supervisor Contact Information: Jen Garrett, Program Director | ******************* | ************* Pay: The Student Employee Pay Wage Policy can be found on my Mount Evaluation Period: Annual performance evaluations if the student works the entire academic year. If the student works one semester, the performance evaluation will be completed after that semester Purpose/Overview: The Standardized Patient (SP) will be carefully trained to accurately and consistently portray the medical background, physical condition, and emotional state of a patient. SPs will interact with Physician Assistant students, responding to questions, and, in some cases, undergoing specific physical examinations. Encounters are designed to teach or assess the students' clinical and communication skills, and SPs will repeat their portrayal in a consistent manner to multiple students. Responsibilities: * Accurate Portrayal: Consistently and accurately portray assigned patient scenarios, including medical history, physical condition, and emotional state. * Student Interaction: Interact with PA students in simulated medical encounters, responding to questions, and participating in physical examinations as required by the case. * Training Participation: Attend all required training sessions to learn case details and ensure standardization of portrayal. * Case Preparation: Memorize and thoroughly review case details prior to training and simulation events. * Feedback Provision: Provide constructive feedback to students on their communication and interpersonal skills, as trained. * Professional Conduct: Maintain a professional demeanor, including punctuality, adherence to assigned roles, and appropriate communication with students and faculty. * Confidentiality: Maintain strict confidentiality of case materials and student performance. * Flexibility: Adapt to various case requirements, which may include different scenarios and types of physical exams (within the guidelines of the program). Qualifications Qualifications: * Attention to detail * Professionalism * Good memory, concentration, and ability to stay in character * Excellent listening skills * Strong communication skills (verbal and written) * Flexible work schedule * Willingness and ability to undergo physical exam procedures * Basic computer skills (e.g., accessing email, searching the internet) * Ability to follow instructions and portray roles consistently * Sensitivity and respect for diversity * Acting or theater experience is highly desirable Other Requirements: * Must be a currently enrolled student at Mount St. Joseph University. * Must be able to attend all training sessions and simulation events as scheduled. * Must be comfortable with video recording of simulation encounters. * Must be able to work in an environment with occasional exposure in a hospital gown or other attire as required by the simulation (e.g., shorts and t-shirt, sports bra and shorts). To apply please complete application. A review of resumes will begin immediately and continue until the position is filled. Please click here to review the University's Non-Discrimination Policy. Mount St. Joseph University is an Equal Opportunity Employer

Encore Talent Solutions is currently seeking a Customer Service Representative for a full time position located onsite in West Chester, OH We are seeking a dedicated and detail-oriented Customer Service Representative to join our team. This role is responsible for managing daily customer interactions, reviewing contracts, entering and acknowledging orders, and ensuring a seamless customer experience. The ideal candidate will possess strong communication skills, critical thinking abilities, and excellent time management. This position also involves close collaboration with the sales team to support customer needs and business growth, as well as conducting regular check-in calls with key accounts to maintain strong relationships and ensure satisfaction. Key Responsibilities Customer Engagement: Serve as the primary point of contact for customers, addressing inquiries and providing timely, professional support. Contract Review & Order Entry: Accurately review customer contracts and enter sales or purchase orders into the ERP system. Order Acknowledgment: Send order confirmations and ensure all order details are correct and clearly communicated. Production Coordination: Collaborate with the production team to ensure timely processing and delivery of customer orders. Sales Team Collaboration: Work closely with the sales team to align on customer needs, order status, and account updates. Top Account Communication: Conduct weekly or bi-weekly calls with key accounts to provide updates, gather feedback, and strengthen relationships. Issue Resolution: Apply strong listening and problem-solving skills to resolve customer concerns and offer effective solutions. Time Management: Prioritize tasks and manage time efficiently to meet internal and external deadlines. Customer Communication: Respond to inquiries and complaints with professionalism and a customer-first mindset. Qualifications Strong verbal and written communication skills. Experience working in the manufacturing industry Proficiency with ERP systems (experience with Epicor is a plus). Excellent critical thinking and problem-solving abilities. Ability to multitask and prioritize in a fast-paced environment. 5 years customer service or a related field is preferred. Encore Talent Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.

Career Opportunity: Bilingual Dental Patient Service Specialist Reports to: Dental Practice Manager Founded in 1967, The HealthCare Connection was Ohio's first Federally Qualified Health Center (FQHC). Our mission is to provide quality, culturally sensitive and accessible primary healthcare services focusing on the medically underserved, underinsured and uninsured. THCC is proudly recognized as a Level 3 Patient Centered Medical Home (PCMH), the highest level of recognition attainable for quality care. We boast two primary care locations and 6 school-based health centers providing quality value-based care for over 20,000 patients. We provide services in Primary Care, Infectious Disease, Substance Use, Integrated Behavioral Health, Dental Services, Women's Health, and Pharmacy. Position Summary: As a Dental Patient Services Specialist (Bilingual), you'll play a vital role in ensuring a positive experience for every patient who walks through our doors. As the welcoming face of our Lincoln Heights Health Center, you'll support patients throughout the front desk registration process. We're looking for a bilingual, customer-focused individual who thrives in a fast-paced environment and is committed to health equity for all. Key Responsibilities: * Greet and register patients upon arrival * Verify and update patient demographic and insurance information * Collect payments and co-pays for services * Schedule, confirm, cancel, and reschedule appointments * Assist patients with forms and paperwork * Work with the Finance department regarding patient balances * Support administrative and reporting tasks as needed Qualifications: * Bilingual (Spanish/English) required * 1-3 years of experience in a clinical or medical office setting (front desk, registration, or scheduling roles preferred) * Proficiency in Microsoft Office and computer systems * Familiarity with EHR systems; NextGen experience is a plus * Ability to multitask in a busy environment with frequent interruptions * Strong communication and interpersonal skills * Resume must be attached to be considered Benefits: * Medical, Dental, and Vision Insurance * Free Life & Short-Term Disability Insurance * 403(b) Retirement Plan with employer match * Comprehensive Paid Time Off (PTO) * 10 Paid Holidays Equal Employment Opportunity/Drug-Free Workplace: The HealthCare Connection is focused on creating a community that promotes dignity and respect for employees, patients and other community members. THCC is an Equal Opportunity Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, military status or other characteristics protected by law and will not be discriminated against based on disability. THCC will only employ those who are legally authorized to work in the United States. Any offer of employment is conditioned upon the successful completion of a background check and a drug screen.