Patient service representative jobs in Springfield, PA - 1,766 jobs

*Patient Service Coordinator* *Position Overview* We are seeking a *Patient Service Coordinator* to join our team in Conshohocken, PA. This role is essential in creating a welcoming and efficient experience for our patients. The ideal candidate will have strong customer service skills, attention to detail, and the ability to thrive in a fast-paced healthcare environment. *Location:* Conshohocken, PA *Schedule:* Full-time (40 hours/week) * *2 shifts:* 10:00 AM - 7:00 PM * *3 shifts:* 7:00 AM - 4:00 PM or 8:00 AM - 5:00 PM * (Must be able to work two late shifts per week; schedule subject to change.) *Key Responsibilities* * Warmly greet every patient with eye contact, a smile, and a positive attitude. * Assist new patients with paperwork and answer any questions. * Complete patient registration accurately. * Verify insurance and obtain authorizations. * Collect co-pays and process payments. * Deliver exceptional customer service both in person and over the phone. *Skills* Medical, healthcare, front desk, EMR, Insurance, Copays, patient demographics *Top Skills Details* Medical,healthcare,front desk *Additional Skills & Qualifications* Must have at least 1+ years working in a medical front desk/general front desk/customer service rep type role. Must have excellent customer service in person and over the phone Must be able to multitask and manage heavy workload Must have strong computer skills *Experience Level* Expert Level *Job Type & Location*This is a Contract to Hire position based out of Conshohocken, PA. *Pay and Benefits*The pay range for this position is $18.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Conshohocken,PA. *Application Deadline*This position is anticipated to close on Jan 20, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed "A Players" who already align with the company's core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Job Description Duties and Responsibilities: Enrollment Process Management: Schedule appointments and/or service walk-ins for Personal Identity Verification (PIV) Card Activations, Enrollments, Certificate Updates and PIN Resets. Answering phone calls/email inquiries for all things related to PIV credentials and access control matters. Coordinate and conduct the enrollment process for PIV cards, including verifying the identity of applicants and collecting required documentation. Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy. Documentation and Data Collection: Accurately collect and document personal information, biometric data (such as fingerprints), and other necessary details from applicants. Ensure that all required documents and forms are properly completed and submitted according to established guidelines. Verification and Authentication: Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts. Use approved verification methods to ensure the identity of applicants before proceeding with the enrollment process. Data Security and Privacy: Handle sensitive personal information with the utmost discretion and adhere to data protection regulations and organizational security protocols. Maintain the security and integrity of collected data and prevent unauthorized access or disclosure. Communication: Communicate clearly and professionally with applicants, explaining the enrollment process, required documents, and any additional steps they need to follow. Provide excellent customer service to address questions and concerns related to the enrollment process. Escalation management, as it involves listening, understanding, and responding to customer needs and expectations. De-escalated problematic customer concerns, maintaining calm, friendly demeanor. Recordkeeping: Maintain accurate records of the enrollment process, including documentation of each applicant's information, enrollment date, and any issues encountered. Prepare and maintain spreadsheets tracking status of new applicant, contractor, and federal employee files. Compliance and Training: Stay up to date with relevant policies, regulations, and procedures related to PIV card enrollment. Participate in training sessions to enhance knowledge of enrollment processes, data security practices, and customer service skills. Qualifications Required Competencies: Experience with Microsoft Excel for data management, coordination, and reporting. Ability to adapt to changing security procedures and requirements. Prior experience in a similar role, customer service, or administrative position may be advantageous. Attention to detail and strong organizational skills. Excellent interpersonal and communication skills. Ability to handle confidential information with discretion. Attend local hiring events 3 - 4 times a month (may vary, depending on the business need). Perform other job-related duties as assigned. Education: High School diploma, GED certification Physical Requirements: The role primarily involves sedentary work. There may be occasional instances of stair climbing. Periodic standing and/or walking for extended durations may be required. Occasional activities such as reaching, squatting, bending, pulling, grasping, holding, and lifting objects weighing 25 - 30 lbs. Requires typing for most of the day. Effective communication through frequent periods of talking and listening is essential. Clearance Requirement: US Citizenship required. Active Public Trust/MBI clearance or the ability to obtain one. Starting salary range: $40,100 - $50,500 (depending on experience) Citizant offers a competitive benefits package, including: Health and Welfare (H&W) benefit Medical, dental, and vision insurance Life and Disability Insurance 401(k) Generous Paid Time Off (PTO) Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) Tuition Assistance & Professional Development Program Disclaimer: Please note that the position you are applying for is part of a pipeline recruitment process. This means the role may not be immediately available but is expected to open in the near future. We are proactively seeking qualified candidates to ensure a prompt hiring process once the position becomes available. Your application will be retained for future consideration as openings arise, and we will reach out to you when the hiring process begins. Thank you for your interest and patience! Additional Information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

At Genmab, we are dedicated to building extra[not]ordinary futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals' unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees. Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so. Does this inspire you and feel like a fit? Then we would love to have you join us! At Genmab, we are driven by our purpose: to transform the lives of people with cancer and other serious diseases through innovative antibody medicines. The Head of Medical Affairs, Europe serves as the strategic and scientific leader across the European region, guiding medical vision, execution, and excellence to ensure that every decision reflects Genmab's commitment to patients, science, and integrity. Role Overview The Head of Medical Affairs, Europe, leads the regional European medical organization, overseeing strategy, operations, and the development of medical talent across the region. This leader will also be responsible for providing strategic leadership for all Medical Affairs activities and developing and executing Medical Affairs strategic initiatives across European markets. This leader ensures alignment between global and local medical affairs efforts, shapes regional evidence generation and external engagement strategies, and provides scientific leadership to advance Genmab's innovative pipeline and marketed assets. This leader will orchestrate cross-functional collaboration, working with European Commercialization, Global Medical Affairs, Medical, Development Operations, Legal, QA, Regulatory, and other R&D and Enabling functions. The Head of Medical Affairs, Europe, will report to SVP, Global Head of Medical Affairs with a dotted reporting line to General Manager, Europe. They will be a core member of the Leadership Team of both groups and other relevant leadership teams and governances. Key ResponsibilitiesRegional Medical Strategy & Leadership Establish a consistent regional framework for Medical Affairs performance tracking, including clearly defined KPIs and quarterly business review readiness, to ensure visibility, accountability, and alignment across affiliates. Define and execute the European Medical Affairs strategy in alignment with global medical and corporate objectives. Translate Genmab's global scientific and brand strategies into regionally relevant medical priorities and deliverables. Drive thought leadership and data-driven decision-making across European affiliates. Partner with global, regional, and country teams to ensure cohesive, insight-driven medical execution. Serve as the primary medical voice on the European Leadership Team, contributing to strategic and operational direction. Evidence Generation & Scientific Leadership Oversee design and implementation of regional evidence generation programs, including real-world evidence, registries, and investigator-sponsored studies. Guide publication strategy, ensuring scientific accuracy, transparency, and alignment with company priorities. Lead regional input into global development programs, ensuring patient and physician needs are represented. Establish scientific communication standards and ensure consistency across markets. Maintain oversight of data analytics, HEOR collaborations, and regional insights to inform pipeline decisions. External Engagement & Thought Leadership Build and sustain relationships with top European Key Opinion Leaders, Patient Advocacy, scientific societies, and healthcare organizations. Represent Genmab at key medical congresses, symposia, and external scientific forums. Partners with patient advocacy and policy organizations to strengthen Genmab's presence as a trusted scientific collaborator. Championing a unified customer experience ensuring the collection and integration of external insights to inform global strategy and drive continuous learning to continuously refine medical strategies. Cross-Functional and Regional Collaboration Partner with Marketing, Market Access, Regulatory Affairs, Development Operations, Pharmacovigilance, and Communications and Corporate Affairs to ensure scientific integrity in all activities. Serve as a medical advisor to cross-functional teams and regional governance boards. Oversee launch readiness and lifecycle management across the region with evidence-based, patient-focused medical input. Strengthen communication between European affiliates and global functions to ensure two-way strategic alignment. People & Organizational Development Lead, mentor, and inspire a diverse, high-performing European medical affairs team across multiple geographies. Build medical capabilities in scientific communication, evidence generation, compliance, and leadership. Ensure succession planning, talent development, and continuous professional growth. Foster a culture of inclusion, integrity, and accountability consistent with Genmab's values. Serve as a role model for ethical leadership and scientific excellence. Governance, Compliance & Quality Ensure that all regional medical activities comply with local laws, industry codes, and Genmab standards. Oversee audit readiness, inspection preparedness, and continuous improvement of medical processes. Partner with global and affiliate compliance to ensure rigorous oversight and transparency. Maintain the highest ethical and scientific standards in all external interactions and internal decisions. Qualifications & Experience MD, PharmD, or PhD in Life Sciences; advanced medical/scientific training strongly preferred. ≥15 years of pharmaceutical or biotech experience, including ≥8 years in a regional or global Medical Affairs leadership role. Deep understanding of oncology or hematology preferred. Knowledge of the global and country-specific life sciences/biopharmaceutical/health care industries, industry policies and customer experiences, and an understanding of the implications around global decisions on the country's market and vice versa. Proven success in developing and executing regional medical strategies in matrixed environments. Demonstrated ability to build and lead diverse, high-performing medical teams across multiple countries. Knowledge of EU specific industrial regulations, culture, and business practice. Strong expertise in evidence generation, scientific exchange, and compliance. Fluency in English required; additional European languages advantageous. Key Attributes Scientifically grounded, forward-thinking leader shaping Genmab's medical vision across Europe. Ability to lead proactively in the face of ambiguity and achieve “breakthrough success” for a fast-paced growth business Collaborate closely across functions: Commercialization, R&D & Enabling functions to succeed in diverse markets. Ability to build an innovative capability that can operate in a complex, cross-functional and global environment. Empower teams through authenticity, empathy, and clear direction Skilled communicator and cross-functional influencer Pragmatic, data-driven, and focused on impact Embodies Genmab's core values: Innovation, Determination, Teamwork, and Integrity. Success Measures Successful execution of European Medical Affairs strategy and business priorities. Strength of medical-scientific engagement across the region. Effective regional collaboration with global and affiliate functions. Impact and quality of evidence generation and publications. Team engagement, retention, and development metrics. Compliance excellence and external reputation of Genmab's medical organization. About You You are genuinely passionate about our purpose You bring precision and excellence to all that you do You believe in our rooted-in-science approach to problem-solving You are a generous collaborator who can work in teams with a broad spectrum of backgrounds You take pride in enabling the best work of others on the team You can grapple with the unknown and be innovative You have experience working in a fast-growing, dynamic company (or a strong desire to) You work hard and are not afraid to have a little fun while you do so! About Genmab Genmab is an international biotechnology company with a core purpose to improve the lives of patients through innovative and differentiated antibody therapeutics. For 25 years, its hard-working, innovative and collaborative team has invented next-generation antibody technology platforms and harnessed translational, quantitative and data sciences, resulting in a proprietary pipeline including bispecific T-cell engagers, antibody-drug conjugates, next-generation immune checkpoint modulators and effector function-enhanced antibodies. By 2030, Genmab's vision is to transform the lives of people with cancer and other serious diseases with Knock-Your-Socks-Off (KYSO ) antibody medicines. Established in 1999, Genmab is headquartered in Copenhagen, Denmark with international presence across North America, Europe and Asia Pacific. For more information, please visit Genmab.com and follow us on LinkedIn and X. Genmab is committed to protecting your personal data and privacy. Please see our privacy policy for handling your data in connection with your application on our website Job Applicant Privacy Notice (genmab.com). Please note that if you are applying for a position in the Netherlands, Genmab's policy for all permanently budgeted hires in NL is initially to offer a fixed-term employment contract for a year, if the employee performs well and if the business conditions do not change, renewal for an indefinite term may be considered after the fixed-term employment contract.

The responsibilities of this job include, but are not limited to, the following: Assisting patients using the kiosk prior to registration. Escorting patients in need of emergency assistance directly to the treatment area to be registered and evaluated. Respectfully handling Physician and Nurse requests in a timely manner. Communicating information about Patient First's billing policies, including insurable and non-insurable charges, as needed. Accurately registering patients in an expedient manner while providing excellent customer service, compassion, and kindness. Verifying all patient demographic, health, pharmacy, and insurance information. Thoroughly answering billing and insurance questions and providing itemized billing statements as requested. Referring billing questions to the appropriate parties as needed. Collecting money and issuing receipts for a patient's visit, diagnostic studies, and supplies as prompted by the electronic medical record system. Discharging the patient and processing incurred charges. Completing all cash management duties to include counting and accounting for money collected at the end of the shift. Receiving, sending, and distributing correspondence as directed. Filing and scanning medical documents and office forms as directed. Completing assigned checklists and Policy Manager tasks within the assigned shift. Answering all incoming calls and distributing messages in a timely manner. Assisting with other assignments as directed. Demonstrating an efficient understanding of the electronic medical record system. Receiving, moving, and stocking ordered supplies. Cleaning the front office work area and other maintenance assignments as directed. Verifying daily reports are run at the end of the day. Attending staff meetings as directed. Being available to assist as needed (breaks and mealtimes may be interrupted at any time to provide necessary patient care or to maintain center operations). Operating, using, and maintaining medical and office equipment as trained. Participating in maintenance assignments when necessary and as directed. Providing positive, warm, and friendly service in all interactions. Completing other duties as directed Minimum education and professional requirements include, but are not limited to, the following: Must be 18 years of age or older. Basic typing skills. Minimum one year of clerical experience preferred. High school graduate or equivalent. Ability to sit, stand, and walk for up to 7 hours at a time. Ability to lift up to 25 pounds. Excellent visual, verbal, written, and typed communication skills. Ability to prioritize and multitask. Willing to work at any center due to a staffing issue, center emergency, or a reduction of work.

Patient Care Coordinator Department : Patient Support Center/Call Center Reports To : Sr. Director Operations FLSA Non-Exempt Primary Function: The incumbent is responsible for executing program requirements, managing daily workflow, providing accurate and complete data input, managing pre-certifications, and providing high levels of customer service. Our core Patient Support Center hours are 8:00am to 11:00pm EST, Monday through Friday, and 8:00am to 8:00pm EST, Saturday and Sunday. Job Scope and Major Responsibilities: Complete prescription intake process including verification of insurance coverage Assist physician's offices through the prior authorization and appeals process Research financial assistance options for patients through copay cards, foundations, and assistance programs Coordinate prescription processing and delivery with dispensing pharmacies Manage and triage high volume of customer service phone calls while managing day to day operations Build relationships with physicians, manufacturer sales representatives, pharmacies, patients, and other team members to optimize workflow and achieve program goals Ensure proper documentation of process flow from prescription initiation through completion Provide timely updates to physicians, pharmacies, and manufacturers regarding prescription status Interface with IT department to improve system functionality and workflow Attend team meetings to support ongoing program development Other responsibilities as assigned Success in this position is defined by high levels of customer service and timely processing of prescriptions through all phases Compliance with the provisions of the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations, as amended (“HIPAA”) Performance Criteria: Performance in this role is measured by accurate and timely routing of referrals and reporting as well as high levels of customer service. Required Qualifications: Minimum of 2 years pharmacy experience preferred Previous work experience in a call center environment or customer service role preferred General knowledge of pharmacy laws, practices and procedures Knowledge of common medical terms/abbreviations and pharmacy calculations Understanding of insurance and third-party billing systems Skill to prioritize and work in a fast-paced environment Exemplary communication, organization, and time management skills Capability of working independently and as a member of a team Ability to preserve confidentiality of protected health information (PHI) Proficient in MS Word, Excel and Outlook Possess and maintain professional demeanor and courteous attitude Asembia is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, gender identity and expression, citizenship, genetic disposition, disability or veteran's status or any other classification protected by State/Federal laws.

Greater Philadelphia Health Action *************** your total healthcare home with one of the largest healthcare practices in Philadelphia is seeking highly skilled and compassionate Vietnamese/English-speaking Patient Centered Representative (PCR) to help serve our patients in South Philadelphia. GPHA offers GREAT PAY and EXCELLENT BENEFITS to include UPPER TIER medical, dental and vision plans, and 401(k) with LUCRATIVE company match! PCR's greet patients and visitors to the health centers in a friendly and courteous manner; provide direction/information to patients, visitors, guests and sales representatives professionally and cordially; teach and assist patients with patient Kiosk; and complete accurate registration process in GPHA's Electronic Practice Management (EPM) System Must have High School Graduate or equivalent diploma required; typing speed of at least 60 words per minute and telephone skills; CPR certified; Minimum of 2 years' experience in a healthcare setting, and/or the combination of certificates relative to the Registration Assistant/Front Desk position desirable; comprehensive knowledge of insurance policies, medical terminology, and anatomy preferred; Knowledge of HMO/Managed Care practices preferred; fundamental knowledge of patient/provider scheduling modules. At Greater Philadelphia Health Action, Inc. (GPHA), we respect diversity and promote equity through action, advocacy, and policy through a dedicated team of representatives committed to listening, learning, and enacting systemic change. We create different channels, outlets, and programs to enhance safe spaces within GPHA, creating a shared understanding and language around justice, diversity, equity, and inclusion. GPHA is an Equal Opportunity Employer. GPHA does not and will not discriminate in employment and personnel practices to include hiring, transferring and promotion practices on the basis of race, color, sex, age, handicap, disability, religion, religious creed, ancestry, national origin, or any other basis prohibited by applicable law.

Jobs for Humanity is partnering with Cooper University Health Care to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Cooper University Health Care Job Description About us At Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description This position has a strong emphasis on customer service to our patients. Must ensure quality patient scheduling, positive telephone etiquette and customer satisfaction in support of the mission of Cooper University Hospital. Serve as the front line contact person for all incoming patients. Greet, register, schedule, collect point of service copays and provide general information to patients and their families using AIDET. Must have the ability to be organized, take independent action and project Cooper's values to both customer and co-workers. Serves as patient's non-clinical navigator during discharge coordination. Experience Required Minimum one year of recent registration or billing experience working in a medical facility preferred. Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred. Epic experience preferred. Excellent organizational, written/verbal communication and teamwork skills. Demonstrated performance of excellent customer service skills. Education Requirements High School Diploma or equivalent required Special Requirements Customer service oriented attitude/behavior as well as a pleasant and poised demeanor and excellent phone etiquette. Must possess excellent communication skills both verbal and written. Must be skilled in the use of computers.

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner Answers and responds to telephone inquiries in a professional and timely manner Schedules appointments Gathers patients and insurance information Verifies and enters patient demographics into EMR ensuring all fields are complete Verifies vision and medical insurance information and enters EMR Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete Prepare insurance claims and run reports to ensure all charges are billed and filed Print and prepare forms for patients visit Collects and documents all charges, co-pays, and payments into EMR Allocates balances to insurance as needed Always maintains a clean workspace Practices economy in the use of _me, equipment, and supplies Performs other duties as needed and as assigned by manager

Bilingual Patient Advocate, Educator - Full-Time Gain valuable experience thru meaningful interactions with patients in the inspiring field of abortion care Motivated Patient Advocate / Educator / Center Assistant sought for Full-Time Tuesday through Saturday hours at Cherry Hill Women's Center, a state licensed ambulatory surgical center. CHWC has delivered excellence in abortion and reproductive healthcare for over 45 years, always at the forefront of best practices in our field. Our team members are committed to advocating and caring for women seeking legal, safe, compassionate abortion care, in addition to assistance for adoption services and prenatal care. Patient Advocate, Education and Lab Responsibilities include: Responding to patient needs by offering fact-based education, supportive counseling and community resources discussed in a patient-centered manner and include parenting and adoption plans Serving as an advocate to patients, their partners and families, providing referrals when necessary Bilingual Advocates interpret for non-English speaking patients and their loved ones throughout the abortion care experience Cross training on Front Desk Receptionist and Financial Intake includes: Performing patient check-in Meeting with patients to collect payments, dealing with all insurance and payment issues and working with outside organizations to secure funding for patients Reconciling deposits and completing all required tracking paperwork Participation in training of interns Our team welcomes committed individuals with a strong work ethic, who want to make a difference in the community, work with a diverse patient population and can juggle multiple tasks. Ideal candidates possess: Staff members who speak more than one language interpret for non-English speaking patients and their loved ones throughout their experience. Effective communication skills Strong computer skills (Electronic Health Record experience a plus!) Ability to multitask, strong attention to detail and excellent time management skills General knowledge of reproductive systems CHWC is committed to continuous improvement and we believe that all people must have access to high quality, compassionate and respectful reproductive healthcare. CHWC is an active member of the Abortion Care Network and accredited by the National Abortion Federation and American Association for Accreditation of Ambulatory Surgery Facilities and licensed by NJ Department of Health. CHWC values staff development and growth and offers many learning opportunities at national conferences. Full-Time hours Tuesday through Saturday - no nights - no holidays Benefits: competitive pay rate, medical, dental, vision, life, Aflac, 401k with employer match.

Full-time Description Looking for a career where you can make a meaningful impact every day? If you're passionate about helping individuals access the care they need, COMHAR invites you to join our team as a Patient Access Specialist. In this vital role, you'll support individuals and families seeking services, ensuring they experience a smooth, compassionate, and welcoming start to their care journey. Full-Time | Available In the Philadelphia, PA 19133 Area| Must Be Bilingual (Spanish Speaking) Rate: $17.00 Scheduled: Monday-Friday 11:30AM - 8:00PM Job Summary The Patient Access Specialist plays a critical role in ensuring that individuals and families seeking services at COMHAR receive a welcoming, efficient, and supportive entry into care. This position is responsible for completing patient registration, verifying insurance, scheduling appointments, and providing clear communication about services and processes. As the first point of contact, the Patient Access Specialist helps individuals accessing services navigate the system with compassion and professionalism. By ensuring accuracy, timeliness, and superior customer service, this role directly supports COMHAR's mission to provide high-quality, person-centered care to the communities we serve. Key Responsibilities Greet and assist patients in person, by phone, or online with professionalism and empathy. Complete patient registration, scheduling, and check-in/out processes accurately. Verify insurance coverage and obtain prior authorizations as needed. Collect co-pays, deductibles, and outstanding balances following organizational guidelines. Maintain accurate patient records in the electronic medical record (EMR) system. Collaborate with clinical staff, billing teams, and other departments to support seamless patient flow. Ensure compliance with HIPAA and all organizational policies and procedures. Answer general inquiries and provide clear communication about appointments, insurance, and financial responsibilities. Resolve registration or scheduling issues efficiently and escalate complex matters when appropriate. Employees are eligible for generous benefit options including but not limited to: Full-time and Part-time employees enjoy a comprehensive benefits package including medical, vision, and dental insurance, life and disability coverage, a 403(b) retirement plan, paid time off, tuition reimbursement, an employee assistance program, and additional voluntary options such as disability, accident, and pet insurance. Requirements Patient Access Specialist Job Requirements: High school diploma or GED required. Associate's degree preferred. 2-4 years of administrative. medical office, behavioral health, or office support experience required. Previous experience as an Office Manager, Administrative Assistant, or Executive Assistant strongly preferred. Bilingual proficiency in English and Spanish, with strong reading and writing skills, is preferred not required About COMHAR: COMHAR is a nonprofit human-services organization dedicated to empowering individuals, families, and communities to live healthier, self-determined lives. Our mission is: “To provide health and human services that empower individuals, families and communities to live healthier, self-determined lives.” Serving the Philadelphia region since 1975, COMHAR provides a wide continuum of behavioral health, intellectual and developmental disability, substance use, and social support services. With programs that include outpatient treatment, residential services, community-based recovery centers, supportive housing, and specialized services for children, families, and diverse populations, COMHAR delivers person-centered care rooted in dignity, respect, and community integration. Today, COMHAR's team supports more than 5,500 people each month, helping individuals build stability, independence, and meaningful connections in their communities. COMHAR strictly follows a zero-tolerance policy for abuse. COMHAR is proud to be an Equal Opportunity Employer. We maintain a drug-free workplace. COMHAR, Inc. is a not-for-profit community-based health and human service organization founded in 1975. We do not discriminate in services or employment on the basis of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, past or present receipt of disability-related services or supports, marital status, veteran status, or any other class of persons protected by federal, state or local law. Salary Description $17.00/HR

The Perinatal Access Representative (PAR) is accountable for answering the Nemours Fetal Care Center (NFCC) phones. They are accountable for receiving intakes, scheduling, registration, and insurance validation. The PAR works directly with the Fetal Therapy Nurse Coordinators (NC), APP's, and Physicians. This position will support Nemours patients and families in experiencing full spectrum care within the Nemours system. Essential Functions: Answers all incoming phone calls in real time and in a polite manner, utilizing trauma informed strategies. Escalate concerns in a timely fashion to appropriate teammate. Schedules all appropriate fetal imaging and prenatal consultations with sub-specialties based on recommendations from MFM and NC. Timely documentation in electronic medical record (EMR). Communicates with families to ensure an understanding of the referral process. Acquires maternal records for all referrals. Distribution and confirmation of receipts of all correspondence from NFCC to referring physician offices. Facilitate scheduling of initial postnatal follow up with recommended neonatal specialists. Contributes to data entry, the use of databases and responsible practices around the use of PHI. Participates in QI initiatives defined within the NFCC. Coordinates telehealth appointments for sub-specialty providers and families. Participates in and represents the Team in departmental programs and meetings. Demonstrates competence using Microsoft products (excel, word, PowerPoint). Job Requirements: High school diploma Associate degree preferred 3-5 years of job related experience

Job Details 3p-1130p - Rotating Weekly Schedule Week 1: Tuesday and Saturday Week 2: Sunday and Thursday Provides a positive patient experience to patients and families. Demonstrates strong communication and customer service skills while registering patients. Accurately searches and selects the correct patient. Gathers complete and accurate demographic and insurance information from patients and families. Identifies uninsured patients for referral to Medical Assistance/Charity Care evaluation. Retrieves orders, confirms medical necessity and answers phones for outpatient visits. Gathers worker's comp or auto insurance information from accident patients, collects patient out-of-pocket liability/copays, verifies insurance, and confirms referrals and authorizations are on file, if required. Job Description Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson. Gathers accurate demographic information to identify Jefferson patients who have an existing medical record number or new Jefferson patients who need a medical record number assigned Requests photo ID and insurance cards, scanning copies Records complete and accurate demographic and insurance information. Entering orders and confirming medical necessity for outpatient visits, if appropriate. Interviewing patients to accurately complete the Medicare Secondary Payer (MSPQ) questionnaire for all Medicare patients. Uses RTE (Real Time Eligibility), Phreesia or payer websites to verify patients' insurance coverage and benefits including patient's out of pocket liability. Ensures proper referral and authorizations are on file as needed. Completes all activities with adherence to departmental and institutional protocols Assures regulatory and compliance requirements are met Achieves individual and team performance metrics Communicates and collects out-of-pocket liability from patients at the time of service Rotates assignment to all points of service areas within Patient Access (Outpatient Registration and Emergency Department) Proficient with computer and Microsoft Office skills and familiar with healthcare EHR applications i.e. EPIC, Cerner Knowledge of medical terminology and/or third-party insurance coverage including managed care plans Strong verbal and written communication and customer service skills Meticulous attention to detail Minimum Education and Experience Requirements Required High School Diploma or GED, Associates degree in healthcare or business administration preferred AND Emergency Department: Minimum 3 years experience in hospital, physician practice, or other related healthcare environment customer service. Prior registration experience in Emergency Dept preferred. Current Jefferson Seamless Access Representatives with a minimum of 1 year of experience will be considered as meeting the experience requirement. Salary Range $17.00 to $23.64 The actual hiring rate will be determined based on candidate experience, skills and qualifications. This position is not eligible for an annual incentive. Work Shift Workday Day (United States of America) Worker Sub Type Regular Primary Location Address 435 Hurffville-Cross Keys Rd, Turnersville, New Jersey, United States of America Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years. Jefferson is committed to providing equal educa tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. Benefits Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance. For more benefits information, please click here

We are a leading provider of homecare services throughout the states of Pennsylvania and Delaware. Our mission is to provide exceptional homecare services to patients who need our help the most. We are seeking talented, passionate individuals to join our team as Patient Care Coordinators and help our patients live happier and healthier lives. What We Offer*: We know that, to be the best place for our patients, we must be the best place to work for our employees. We offer the following to our employees: Make a difference every day in the lives of those who need our help the most Competitive pay Paid on a weekly basis Medical/dental/vision/life insurance Paid holidays/PTO/401(k) match Career growth opportunities Great and collaborative work environment Work‐life balance Responsibilities Screen new patients and caregivers On‐board new patients, including providing assistance with any documentation/clearance requirements On‐board new caregivers, including orientation/training Staff patient cases with caregivers and ensure patient cases are started promptly Ensure compliance with the law and Company policy, including caregiver clock‐in and clock‐out requirements Communicate with patients, caregivers, and patient families to ensure satisfaction and quality service delivery Assist with on‐site visits, as needed Qualifications Bilingual preferred Passion and dedication to help those in need Strong work ethic Strong communication skills No homecare experience necessary - we will provide you with all the training you need! High school diploma/GED (associate's degree or bachelor's degree preferred)

is for Wraparound Delaware in Kent County Wraparound Maryland, Inc. dba Wraparound Delaware is a non-profit mental health services company focusing on our mission to provide all individuals with the means to inspire, empower and actuate their own unique vision and goals guided by our holistic, person-centered approach. Our vision is for all people to know they are strong. You will have an intricate role in the company's sustainability and meeting goals. Job position description: We are looking for energetic advocates to join our teams. As a Care Coordinator you will be an advocate for the children and families assigned to your caseload. You will provide support and have an ongoing awareness of community resources useful to the child and family. Develop positive relationships with providers in order to ensure access and quality services to the family. Qualifications: BA or BS degree in social work, psychology or related field with extensive experience in human services. Possess relevant experience working with youth and families in the community. Must possess or obtain certification in First Aid and CPR. Willing to submit and pass state, federal and drug screening background check. Active, unrestricted driver's license & reliable personal vehicle. Bilingual preferred but not required. Company Benefits and Perks: We work hard to embrace diversity and inclusion and encourage everyone at Wraparound Maryland to bring their authentic selves to work every day. As a team member at Wraparound Maryland Inc. youll enjoy: Paid time off Comprehensive benefits package, including health, dental, vision and life insurance Community work as well as in office days Employee Incentive Program Mileage Reimbursement Location: Kent County Work setting: In-person Community based Work location: Remote/Community based Wraparound Maryland, Inc. is an equal opportunity employer and committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, hair texture or protected hairstyle, veteran status, or genetic information. Wraparound Maryland, Inc. is also committed to providing equal opportunity and access to individuals with disabilities by ensuring reasonable accommodations are provided to participants in the job application or interview process.

Description: Summary/Objective The Patient Access Coordinator I is responsible for providing front desk support by greeting patients, managing check-in/check-out procedures, and entering information into the EMR. The Patient Access Coordinator I also handles payments, acts as a patient advocate and company representative while consistently demonstrating flexibility, cooperation, and support for the office staff. Essential Functions Greeting patients at Check In and Check Out, enters demographic information and scan information into EMR Obtains patient copays and other payments to post as needed Maintaining efficiently and accurately the multi-communications made in the office Assumes the role of patient advocate and company representative Making every effort to remain a flexible, cooperative, and supportive member of the office staff Competencies Medical Terminology EMR experience Strong organizational and communication skills Customer service oriented Supervisory Responsibility None Work Environment This job operates in a professional medical office environment, utilizing standard office equipment. Physical Demands The physical demands include frequent mobility and/or sitting required for extended periods of time. Some bending, lifting, and stooping required. Full range of body motion, including manual and finger dexterity and eye-hand coordination. Normal color perception and corrected visual activity. Manual dexterity to operate keyboard, calculator, and photocopier. Involvement with coworkers, management, physicians, staff, hospital personnel, and patients. Occasional high stress work may require dealing with angry, demanding patients and/or personnel. Position Type/Expected Hours of Work This is a full-time position, with an 8-hour shift Monday through Friday. No weekends are required. Travel None Work Authorization/Security Clearance Must be authorized to work in the US for any employer AAP/EEO Statement US Digestive Health is an Equal Opportunity Employer. USDH does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities vary dependent on job location. Requirements: High School Diploma or GED Equivalent Minimum of 2-3 years of experience in a medical or office setting. Experience with EMR systems is preferred.

About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today! Job Description: Ennoble Care is looking for a full-time, experienced Clinical Care Coordinator that will work out of our Marlton, New Jersey office, who aligns with our motto, "To Care Is An Honor". This position is responsible for ensuring Ennoble Care is providing high quality care services. They work with clinicians, staff and patients to reach healthcare goals and keep the lines of communication open. As a Clinical Care Coordinator you should be compassionate, experienced, and highly organized. In this role, you will play an important part in our ability to provide exceptional care by managing the individual care providers, including scheduling and providing support for the caregivers and families. Responsibilities: Complete individualized patient care plans and perform care management and care coordination services using Ennoble Care's electronic medical record system Frequent contact with patients to provide care coordination, support, and manage compliance with the care management programs to increase positive outcomes Document all client communications (verbal or written) accurately Communication to and from Primary Care Clinician or designee regarding patient emergent needs and/or life-threatening episodes and to ensure comprehensive care plans are complete and accurate Keep Team Supervisor informed of all issues pertinent to the care plan process and any known or perceived issues Demonstrate ability to work with various cross-organizational areas to meet the needs of Ennoble Care's patients, their family members, and partner facilities Become skilled at using technology including secure email, telephone system, electronic medical records, etc. Adherence to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications Excellent customer service skills demonstrated by positive feedback from customers and patients Contribute as a positive member of the department by supporting all members of the team in a productive and constructive manner Equipment Operation: Utilization of a computer, telephone, copy machine, and other office equipment as necessary Qualifications: Must be comfortable with speaking on the phone for large amounts of the day Must be compassionate and empathetic towards our patients, always demonstrating exceptional customer service Ability to take accurate notes to document each task in a timely manner Ability to multitask between different patients and workstreams while remaining organized and efficient with time Ability to thrive in a fast-paced environment Must be able to work full-time, Monday through Friday, 8:30am-5:00pm, on-site in Marlton, New Jersey. Must be proficient in using a computer, including Outlook and other Microsoft Office programs Knowledge of basic healthcare terms, conditions, roles, and basic care principles Candidate must be able to pass a drug screen, background check, have a positive attitude, adapt positively to change, be a team player, and be willing to learn new skills on a continuous basis PLEASE NOTE: THIS IS A FULL-TIME, IN-OFFICE POSITION. PLEASE ANSWER ALL APPLICATION QUESTIONS THOROUGHLY, THANK YOU! #teal Full-time employees qualify for the following benefits: Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity. Paid Time Off Paid Office Holidays All employees qualify for these benefits: Paid Sick Time 401(k) with up to 3% company match Referral Program Payactiv: pay-on-demand. Cash out earned money when and where you need it! Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended. Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

Note: Please send resume to ****************** Oncology Scheduler Required Education, Skills and/or High School Diploma or GED Minimum of six months of previous experience in scheduling Medical terminology or previous experience in healthcare setting Ability to communicate using both written and verbal skills Proficiency with organizational and interpersonal skills Analytical skills to maintain and modify the scheduling module Responsibilities: Under general supervision and according to established policies and procedures, schedules procedures for all appointments in Medical/Radiation Enters scheduling information into computer system, generates daily reports and distributes to appropriate departments Demonstrates the knowledge and skills necessary to provide care appropriate to the age of assigned patient population Schedules/reschedules procedures based on available time slots, patients' availability, physicians' orders Completes registration requirements including insurance authorizations Attempts to accommodate physicians by scheduling multiple procedures on single day if possible Works closely with all modalities to reschedule chemo/treatments on a timely basis Contacts other Hospital departments to schedule ordered procedures requiring coordination of multiple departments or personnel Enters and updates provider's schedules in the computer system ensuring accurate patient information, monthly billing visits, charges and the like Follows established schedule and updates providers templates when needed, communicates changes with patients Generates computer printout of schedules and delivers to applicable department Prepares patient EMR and is correctly registered and generates reports related to patient/procedure volumes on a monthly and ad hoc basis May perform related clerical duties including typing, photocopying, and filing as time permits or workload requires

Job DescriptionSalary: Be a Full Time, Patient Access Coordinator with our NeurAbilities Team! This is a hybrid role based out of our King of Prussia, PA location. What to expect: The Patient Access Coordinator plays a crucial role in ensuring that patients in NeurAbilities ABA division receive timely and appropriate healthcare services. This position involves verifying insurance coverage and coordinating with external entities to facilitate seamless service delivery. Additionally, this position manages the authorization process, including the submission, documentation, and adherence to proper procedures to guarantee that patients receive the appropriate level of care. The Patient Access Coordinator works closely with the ABA patient services, operations, and revenue cycle management (RCM) teams to ensure that healthcare claims are processed accurately and promptly. Why choose NeurAbilities: 14 days of PTO, 1 Floating Holiday (Joy Day), plus 7 paid holidays for qualified employees. Benefit package which offers medical, dental, and vision insurance (lowest cost medical plan is $.50 biweekly). Company paid Life and AD&D insurance. Voluntary short-term disability and voluntary long-term disability plans available for qualified employees. 401K matching 100% of 3% of total compensation contribution plus 50% for 3-5% of total compensation. What you will do: Insurance Verifications Verifying patient insurance eligibility and benefits and proactively tracking upcoming coverage expiration. Completing initial and ongoing benefit verification at least two (2) times monthly. Authorization Management Maintaining all up-to-date authorizations and submissions for patients in the ABA division. Supporting families in ensuring the continuation of insurance coverage, including but not limited to providing resources and conducting outreach to prevent coverage expiration. Ensuring that all required authorizations are secured for every patient and service type before services are rendered and maintained on an ongoing basis. Communicating proactively with internal team members to accurately track and submit paperwork related to authorizations. Reviewing and approving clinical team members' documentation prior to submission to insurance providers. Entering authorizations into the patient electronic medical records system. Communicating effectively with patients, healthcare providers, internal team members, and insurance companies to resolve authorization issues and maintain a smooth claims process. Maintaining accurate records of all authorization requests and responses. Staying current on insurance coding and billing guidelines for ABA services. Updating workflow templates with status notes, approvals, and any other pertinent information. Intake and Care Coordination Sending, collecting, and maintaining a database of updated consents for all patients within the ABA division. Assisting the ABA Services team with requesting, receiving, and sharing documents between the family and the organization. Auditing Assisting the ABA Services teams with updating and auditing Central Reach profiles. Assisting the RCM team with auditing and resolving issues preventing a clean claim, including but not limited to adjusting entries, session note conversion, correcting authorization integrity issues, contacting payers, etc. Assisting RCM, Operations, and Clinical teams with audits and other administrative tasks as needed. General Following NeurAbilities Policies and Procedures. Following Federal, State, and local rules and regulations pertaining to medical and behavioral health services. What you will bring to the team: Bachelors degree in business, Public Health, Healthcare Administration, or related field; or 1+ years relevant experience in a healthcare environment. 1+ years experience within a business operations environment. Strong understanding of medical terminology and insurance billing procedures for ABA services. Intermediate proficiency in MS Office (Outlook, PowerPoint, Teams). Knowledge of medical and/or behavioral health terminology. Knowledge and understanding of HIPAA practices and adherence to the policies. Skill in organizing and synthesizing information from multiple sources, for example, databases, print and online media, speeches and presentations, and observations. Ability to manage confidential information in compliance with HIPAA and handle sensitive information professionally. Ability to identify and resolve problems with minimal assistance. Ability to maintain a high degree of confidentiality. Ability to manage multiple projects and deadlines. Ability to work independently and collaboratively across the organizational enterprise in a fast-paced working environment. Ability to focus on client needs by anticipating, understanding, and responding appropriately to the needs of internal and external customers to meet or exceed their expectations within the organizational parameters. Ability to deal with varying levels of the public from diverse cultural and socio-economic backgrounds. Ability to stay organized and manage multiple responsibilities throughout the day (i.e., will need to answer calls, return calls, manage documentation, and perform insurance verification). Working Conditions and Physical Demands: Estimated 10 % travel, dependent on need. Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected. This job operates in a professional office environment and routinely uses standard office equipment such as a computer, phone, photocopier, filing cabinet, and printer. Ability to perform tasks involving physical activity, which may include light-medium moving and extensive self-positioning. About the company: NeurAbilities Healthcare is a distinguished specialty healthcare provider with a team that constantly seeks new and innovative ways to provide the best possible care for patients. Founded by a neurologist who put his vision of compassionate, high-quality patient care into practice, we remain on a mission to transform the lives of individuals with autism and other neurodevelopmental disabilities in New Jersey, Pennsylvania, and beyond. Each of our dedicated team members share the same mission of providing top-notch medical and psychological care and integrated behavior services to over 10,000 patients annually. NeurAbilities Healthcare Inc is an EEO Employer: All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, sex, religious creed, disability, or any other category protected under law.

Preferred qualifications include the ability to communicate effectively in Spanish. . Under the supervision of the Administrative Director and Clinical Director, the Care Coordinator is responsible for providing supports to families as an adjunct to the clinical treatment. Care Coordination includes assessing children's overall wellbeing & providing supports to children & families to address identified physical and behavioral health needs. The Care Coordinator is primarily responsible for engaging children, their families, & other significant persons in a collaborative relationship to promote positive outcomes. The Care Coordinator assures that the consumers receive services identified on the psychiatric and psychological evaluation throughout the duration of treatment. The Care Coordinator is expected to work closely with other disciplines to create the best treatment program for the designated cases and must customize service to meet the needs of the individual consumer. Additionally the Care Coordinator assures that the consumer's needs are coordinated, among other programs, agency departments, outside agencies and funding source. Communication Provide supports to families as an adjunct to the clinical treatment. Spend a considerable amount of time assessing & evaluating the Social Determinants of Health (SDOH) related to each family. The Social Determinant of Health scale which we prefer to be utilized to add additional quantitative data is: OneCare Vermont: Self-Sufficiency Outcomes Matrix Be well-versed not only in supports and resources available throughout Philadelphia but also within the local community surrounding the child's school and home. They should identify individual family needs and interface with other relevant systems (i.e. Juvenile Justice, DHS) to connect families to resources in the community when appropriate Maintain contact with treatment team members (IBHS team members, schools, families, and other relevant parties). If a child receives services from other providers, coordinate with other providers involved. Clearly and effectively communicate pertinent information to responsible parties, including IBHS team, as well as Clinical Director and Administrative Director. Collaborates with other programs and departments to assure continuity of service for designated consumers. Documentation Complete the OneCare Vermont: Self-Sufficiency Outcomes Matrix with families and upload the information. Complete case management services documentation weekly. Accurately complete documents to ensure continuity of service. Compile all pertinent information (i.e. Written Order, psychological/psychiatric evaluation, Treatment Plans, ITM summary, Service Coordination Plans) and send to CBH to authorize and re-authorize services, within established guidelines. Planning Identify, link, coordinate and track services for designated consumers. Develop a family plan for each family, based on the findings from the SDOH scoring. Schedule interagency and aftercare planning meetings in a timely fashion to ensure continuity of service, if assistance is requested by assigned Clinician. Arrange and offer transportation (when needed) for families to appointments and meetings. Attend mandatory in-service trainings. Make sure pended packets are completed within 15 days of receipt from CBH. Send packets to CBH within 30 days of service end date. Participate in Performance Improvement Activities. Schedule and attend psychological, psychiatric and medication evaluations. Develop and implement service coordination plan in conjunction with the treatment team. Monitoring Monitor authorizations for consumers, insuring that authorizations are maintained without lapses. Maintain coordination through interagency meetings conducted as required by funding source. Assess and reassess the service needs of the designated consumers. Visit summer camps, schools and homes to monitor provision of treatment. Networking Identify, visit and develop relationships with community resources (e.g. after school programs, summer camps, mentoring programs, etc). Work in community to obtain necessary documents, signatures, deliver packets, attend inter-agency team meetings, IEP meetings, etc. Represent agency at conferences, training and interagency meetings. Assure that the consumer keeps all appointments (parents, teachers, medical, school, etc.) by coordinating with appropriate personnel, offering transportation when needed. BASIC SKILL SETS Ability to communicate and interact with all staff. Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to effectively present information and respond to questions from varied groups, including the media. Ability to accurately calculate numbers such as in addition, subtraction and percentages. Ability to give clear and concise oral and written instructions. Excellent working knowledge of the Behavioral Health system. Knowledge of and ability to navigate other systems. Ability to read and understand complex instructions such as regulatory policies. Excellent working knowledge of the use of computers and pertinent software programs. Ability to track data and produce reporting for each family Ability to administer QUALIFICATIONS Education Bachelor's degree from an accredited university required. Degree in a human services field is preferred Experience: three years care coordination, case management or counseling experience with children and families. Special Skills: Familiar with multiple child-serving systems (e.g. education, juvenile justice, child welfare, mental health, drug and alcohol, health care, and vocational rehabilitation). PHYSICAL CAPABILITIES AND WORK ENVIRONMENT Ability to walk up and down steps. Ability to lift 20 lbs. Ability to operate a calculator or computer. Current valid driver's license. This position requires travel throughout the City of Philadelphia. Requires flexible work schedule, some evening and weekend hours. Trauma-Informed Principles Northern Children's Services is committed to fostering a therapeutic environment rooted in safety, nonviolence, and resilience. Our policies are guided by trauma-informed principles, ensuring that we create a supportive and healing atmosphere for clients and staff. A trauma-informed approach recognizes that past experiences, including trauma, can significantly impact a person's behavior, emotions, and interactions. Therefore, we strive to: Use emotional intelligence: Respond with empathy and awareness, even in difficult situations. Communicate effectively: Listen actively, ask clarifying questions, and avoid judgmental language. Understand trauma's impact: Be aware that clients or colleagues may react based on past experiences, not just the present moment. Apply person-first, strengths-based language: Focus on people's strengths and abilities rather than defining them by their challenges (e.g., saying "a person experiencing homelessness" instead of "a homeless person"). By adhering to these principles, we ensure that our workplace is not only effective but also compassionate and inclusive for everyone. Americans with Disabilities: As with all positions at Northern Children's Services, Inc. we recognize the importance of accommodations individuals with disabilities. In that, we are committed to every extent possible accommodating disabled individual. We recognize the American With Disabilities Act of 1991 and understand the need to reasonably accommodate employees. All accommodation will be evaluated on a case- by case basis, evaluating the essential functions of the positions. DISCRIMINATION IS PROHIBITED IN EMPLOYMENT, PROMOTION, ASSIGNMENT OR DISMISSAL, ON THE BASIS OF RACE, RELIGION, COLOR, AGE, SEX, NATIONAL ORIGIN, and HANDICAP, OR RECEIPT OF SERVICES FOR MENTAL DISABILITY.