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Premium service representative vs technical service representative

The differences between premium service representatives and technical service representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a premium service representative and a technical service representative. Additionally, a technical service representative has an average salary of $46,883, which is higher than the $31,875 average annual salary of a premium service representative.

The top three skills for a premium service representative include reservations, VIP and annuities. The most important skills for a technical service representative are customer satisfaction, switches, and LAN.

Premium service representative vs technical service representative overview

Premium Service RepresentativeTechnical Service Representative
Yearly salary$31,875$46,883
Hourly rate$15.32$22.54
Growth rate-4%-4%
Number of jobs110,703247,265
Job satisfaction--
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 51%
Average age4040
Years of experience1212

Premium service representative vs technical service representative salary

Premium service representatives and technical service representatives have different pay scales, as shown below.

Premium Service RepresentativeTechnical Service Representative
Average salary$31,875$46,883
Salary rangeBetween $27,000 And $37,000Between $28,000 And $78,000
Highest paying City-Los Angeles, CA
Highest paying state-New York
Best paying company-Quaker Houghton
Best paying industry-Technology

Differences between premium service representative and technical service representative education

There are a few differences between a premium service representative and a technical service representative in terms of educational background:

Premium Service RepresentativeTechnical Service Representative
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 51%
Most common majorBusinessBusiness
Most common college--

Premium service representative vs technical service representative demographics

Here are the differences between premium service representatives' and technical service representatives' demographics:

Premium Service RepresentativeTechnical Service Representative
Average age4040
Gender ratioMale, 55.0% Female, 45.0%Male, 71.1% Female, 28.9%
Race ratioBlack or African American, 10.7% Unknown, 5.6% Hispanic or Latino, 21.6% Asian, 6.9% White, 54.5% American Indian and Alaska Native, 0.7%Black or African American, 10.5% Unknown, 5.5% Hispanic or Latino, 19.7% Asian, 7.0% White, 56.5% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between premium service representative and technical service representative duties and responsibilities

Premium service representative example responsibilities.

  • Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
  • Handle carrier reimbursement checks receive from insurance carriers in a timely manner by looking up information in the AS400 system.
  • Call center customer service representative for HNW clients.
  • Uncover other needs that may arise through the phone interaction.
  • Ensure VIP guests and club members receive superior service and accommodations.
  • Coordinate all aspects of travel for these clients including flight reservations and ticketing.
  • Show more

Technical service representative example responsibilities.

  • Install, manage and troubleshot VPN connection client in the enterprise environment.
  • Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
  • Provide technical support relating to account profiles, remote client access via VPN.
  • Key achievements: develop new systems for automotive modular windows and air bag covers.
  • Set up repairs, replacements, and orders over the phone for apple Iphone products
  • Complete require systems training, certification and refresher training as outlined for the TSR position.
  • Show more

Premium service representative vs technical service representative skills

Common premium service representative skills
  • Reservations, 58%
  • VIP, 10%
  • Annuities, 9%
  • Problem Resolution, 5%
  • Season Ticket Holders, 4%
  • Client Relationships, 3%
Common technical service representative skills
  • Customer Satisfaction, 13%
  • Switches, 9%
  • LAN, 7%
  • VPN, 7%
  • Strong Customer Service, 7%
  • Product Line, 5%

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