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The differences between product support analysts and certified medical technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a product support analyst, becoming a certified medical technician takes usually requires 6-12 months. Additionally, a product support analyst has an average salary of $59,531, which is higher than the $38,859 average annual salary of a certified medical technician.
The top three skills for a product support analyst include product support, escalate and technical support. The most important skills for a certified medical technician are patients, vital signs, and CPR.
| Product Support Analyst | Certified Medical Technician | |
| Yearly salary | $59,531 | $38,859 |
| Hourly rate | $28.62 | $18.68 |
| Growth rate | 10% | 5% |
| Number of jobs | 165,138 | 164,424 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 68% | Bachelor's Degree, 28% |
| Average age | 42 | 44 |
| Years of experience | 2 | 12 |
Product support analysts provide support to clients by addressing their issues through phone calls or emails. They assess the failures, systemic problems, hardware, and bugs. Their responsibilities include application and operating system configuration, recovery and maintenance, database backup, and SQL modifications. They test the products, communicate the mistakes or related issues to QA, and establish customer workarounds. Logical thinking, solving problems, and providing solutions are necessary for this job.
Certified Medical Technicians are specialists in medical diagnoses by performing laboratory testing and analysis for hospitals and physicians. Their duties include lab sanitization to prepare for testing and collection, recording medical samples for testing, specimen preparation, blood drawing for donation and testing, and assisting physicians with sample collection as well as equipment handling in surgical rooms. They must also understand how to use complex and sensitive testing equipment such as cell counters, analyzers, microscopes, and centrifuges.
Product support analysts and certified medical technicians have different pay scales, as shown below.
| Product Support Analyst | Certified Medical Technician | |
| Average salary | $59,531 | $38,859 |
| Salary range | Between $43,000 And $81,000 | Between $28,000 And $53,000 |
| Highest paying City | San Francisco, CA | Denton, TX |
| Highest paying state | New Jersey | Alaska |
| Best paying company | Meta | Favorite Healthcare Staffing |
| Best paying industry | Finance | Health Care |
There are a few differences between a product support analyst and a certified medical technician in terms of educational background:
| Product Support Analyst | Certified Medical Technician | |
| Most common degree | Bachelor's Degree, 68% | Bachelor's Degree, 28% |
| Most common major | Business | Nursing |
| Most common college | Stanford University | University of Connecticut |
Here are the differences between product support analysts' and certified medical technicians' demographics:
| Product Support Analyst | Certified Medical Technician | |
| Average age | 42 | 44 |
| Gender ratio | Male, 57.7% Female, 42.3% | Male, 20.4% Female, 79.6% |
| Race ratio | Black or African American, 11.4% Unknown, 5.3% Hispanic or Latino, 15.0% Asian, 14.1% White, 53.8% American Indian and Alaska Native, 0.4% | Black or African American, 15.9% Unknown, 5.0% Hispanic or Latino, 14.6% Asian, 10.0% White, 53.8% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 11% | 8% |