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The differences between product support analysts and signal support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a product support analyst and a signal support specialist. Additionally, a product support analyst has an average salary of $59,531, which is higher than the $49,385 average annual salary of a signal support specialist.
The top three skills for a product support analyst include product support, escalate and technical support. The most important skills for a signal support specialist are provide technical assistance, A+, and electronic equipment.
| Product Support Analyst | Signal Support Specialist | |
| Yearly salary | $59,531 | $49,385 |
| Hourly rate | $28.62 | $23.74 |
| Growth rate | 10% | 10% |
| Number of jobs | 165,138 | 122,901 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 68% | Bachelor's Degree, 35% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
Product support analysts provide support to clients by addressing their issues through phone calls or emails. They assess the failures, systemic problems, hardware, and bugs. Their responsibilities include application and operating system configuration, recovery and maintenance, database backup, and SQL modifications. They test the products, communicate the mistakes or related issues to QA, and establish customer workarounds. Logical thinking, solving problems, and providing solutions are necessary for this job.
In the military, a signal support specialist is in charge of providing signal support systems and device communication on the battlefield. Their responsibilities typically include operating radio equipment and networks, installing and maintaining communication systems, and providing technical assistance to the workforce. They must also perform regular maintenance checks on equipment, performing corrective measures and adjustments when necessary. Furthermore, as a signal support specialist, it is essential to be proactive and alert as the conditions on the battlefield can be unpredictable.
Product support analysts and signal support specialists have different pay scales, as shown below.
| Product Support Analyst | Signal Support Specialist | |
| Average salary | $59,531 | $49,385 |
| Salary range | Between $43,000 And $81,000 | Between $29,000 And $83,000 |
| Highest paying City | San Francisco, CA | - |
| Highest paying state | New Jersey | - |
| Best paying company | Meta | - |
| Best paying industry | Finance | - |
There are a few differences between a product support analyst and a signal support specialist in terms of educational background:
| Product Support Analyst | Signal Support Specialist | |
| Most common degree | Bachelor's Degree, 68% | Bachelor's Degree, 35% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between product support analysts' and signal support specialists' demographics:
| Product Support Analyst | Signal Support Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 57.7% Female, 42.3% | Male, 80.5% Female, 19.5% |
| Race ratio | Black or African American, 11.4% Unknown, 5.3% Hispanic or Latino, 15.0% Asian, 14.1% White, 53.8% American Indian and Alaska Native, 0.4% | Black or African American, 12.8% Unknown, 5.3% Hispanic or Latino, 14.9% Asian, 10.6% White, 56.0% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |