Program coordinator jobs in North Little Rock, AR - 224 jobs

22091240 County: Pulaski Anticipated Starting Salary: $52,137 Arkansas Energy Office E&E promotes responsible management of resources, protects the environment, and implements effective and efficient policies for the benefit of Arkansas. Position Information Job Series: Environmental Programs - Career-path Classification: Energy and Environment Program Coordinator Class Code: PEP02P Pay Grade: SGS06 Salary Range: $52,137 - $77,163 Job Summary The Energy & Environment Program Coordinator oversees, develops, and implements environmental or energy-related programs for the State of Arkansas. This position is responsible for planning and directing resources to ensure the regulated community is in compliance with energy or environmental laws. This position is responsible for advancing programmatic goals that align with the department's mission, coordinating regulatory or voluntary initiatives, supporting grant administration, and collaborating with stakeholders to ensure effective delivery of programs. Primary Responsibilities Manage statewide energy or environment programs. Serve as liaison between the state agency and stakeholders, including governmental bodies, the regulated community, and the public. Monitor and evaluate program performance, ensuring compliance with state rules and federal regulations and reporting requirements. Coordinate and manage grant applications, distribution of funds, and compliance tracking. Research, analyze, and interpret environmental data or energy trends to inform policy recommendations. Prepare technical reports, guidance documents, presentations, and educational materials for diverse audiences. Facilitate public meetings, stakeholder forums, and educational workshops. Promote equitable access to state energy or environmental regulatory resources through outreach and community engagement. Support the development of strategies to mitigate energy or environmental impacts. Collaborate with interdisciplinary teams to support cross-agency initiatives. Provide general supervision of professional and administrative support staff by interviewing and recommending for hire, assigning and reviewing work, training new employees, and evaluating employee performance. Performance of other duties as assigned. Knowledge and Skills Ability to work independently, set programmatic goals, and manage multiple priorities. Excellent written and oral communication skills with the ability to convey complex information clearly to non-technical audiences. Strong interpersonal skills and the ability to build productive relationships with stakeholders across sectors. Knowledge of state and federal environmental regulations. Proficiency in Microsoft Office Suite and environmental data tools. Adaptability: Comfortable working in a fast-paced environment and adapting to shifting priorities or regulatory landscapes. Commitment to transparency, public service, and environmentally responsible practices. Minimum Qualifications Bachelor's degree in environmental science, conservation biology, natural resources management, or a related field. At least 2 years of experience in environmental or energy program coordination, with a focus on managing or supporting government projects. Licensure/Certifications N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE. Preferred Qualifications * Strong communicator with experience distilling technical content and speaking to broad audiences * Solid understanding of ROI, amortization, contracts, and public financing tools like RLLFs or municipal bonds * Familiarity with construction, energy, or public sector projects with multiple stakeholders * Understanding of building energy-saving projects, including how they are planned, reviewed, and carried out in coordination with building owners and contractors The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law. Nearest Major Market: Little Rock

Southern Region or Central Region (Position housed at SEARK Coop, Monticello, AR or School Health Unit office in Little Rock) housed at North West Coop) Program Advisor for the Arkansas Medicaid in the Schools (MITS) Program administered through the Arkansas Department of Education (ADE). The MITS Program Advisor will maintain regular communication with school districts and be responsible for training, technical assistance and monitoring activities relative to Medicaid billing and operation in a school setting. Training, technical assistance and monitoring focus areas include health related services to promote positive student outcomes; maximize special education supports; personal care certification training for paraprofessionals and nurses; provide training for direct billing procedures for Local Education Agencies (LEAs); assist with the development and implementation of LEA internal controls to ensure accuracy of direct Medicaid billing and appropriate record retention for services billed; facilitate Medicaid match procedures; assist with maximizing LEA potential for Medicaid reimbursement; assist LEAs with developing and maintaining school-based mental health training, certification, and billing protocols; and assist LEAs with annual vision and hearing screening and billing processes. MITS is administered under the ADE School Health Services Unit and the MITS Program Advisor will support School Health Services and Special Education personnel. In-state and out- of-state travel will be required as necessary. MIMINUM EDUCATION REQUIREMENTS The formal education of a bachelor's degree in public administration, educational administration, education, nursing, public health, business, or related field; plus three years of experience in education, public school administration, public school medical billing, or related field. Preferred individual with school-based Medicaid billing experience. KNOWLEDGE AND SKILLS Applicant must possess intermediate level computer skills (Excel, Word, Power Point and Outlook); ability to maintain confidentiality; strong oral and written communication skills; ability to meet deadlines; attention to detail; ability to work collaboratively and independently to achieve program goals; ability to problem solve; strong organizational skills; ability to read, interpret and apply laws, rules, and regulations.

Amentum is a premier global services partner supporting critical programs of national significance across defense, security, intelligence, energy, and environment. Amentum draws from a century-old heritage of operational excellence, mission focus, and successful execution underpinned by a strong culture of safety and ethics. Headquartered in Chantilly, VA., Amentum employs more than 50,000 people on all seven continents. Amentum is supporting the U.S. Department of Justice (DOJ) in providing specialized training, advisory and mentoring services to host nations under the Criminal Division's International Criminal Investigative Training and Assistance Program (ICITAP). **************************************** ICITAP is a cornerstone of America's global strategy for combating transnational crime, terrorism, countering trafficking in persons, establishing rule of law and enhancing human rights in developing countries. Amentum is the contract service provider to the DOJ ICITAP and Overseas Prosecutorial Development, Assistance and Training (OPDAT) programs. **Please Note: This is an Independent Contractor position with Amentum, it should not be considered an employment relationship with Amentum.** **Position Summary** The Department of Justice's International Criminal Investigative Training Assistance Program (DOJ/ICITAP), in partnership with the Department of State's Bureau of Counterterrorism (DOS/CT) is implementing several programs across the ICITAP Counterterrorism Operations Unit focused on the following lines of efforts: - Strengthening the counterterrorism operations of partner nations by increasing the participation of women in CT law enforcement units through strategic tactical and leadership training - Building responsive and effective prison management systems to repatriate, rehabilitate, reintegrate, and prosecute foreign terrorist fighters - Continuing efforts to strengthen bilateral and regional capacity for countering malign Iranian influence and Hizballah's activities. DOJ/ICITAP is seeking an advisor who will be responsible for engaging partner governments to achieve these objectives: (1) strengthen the abilities of partner governments to detect, deter, and respond to terrorism and violent extremism by providing targeted technical, tactical, and leadership training; (2) support organizational change that recognizes the strategic value of women's participation and leadership in law enforcement counterterrorism efforts; and (3) promote the sharing of best practices related to counterterrorism investigations. This advisor will also provide professional training to partner governments that tailor country specific strategies to promote lasting change from within an agency that will ultimately contribute to the operational effectiveness in combatting transnational crime and terror. This program operates globally, and traveling is expected. **Job Duties and Responsibilities** + Engage with partner countries, organizations, and relevant officials to assess and strengthen bilateral and regional capacity for countering terrorism, countering malign Iranian influence + Engage with partner countries and organizations to develop a common understanding of the threat, exchange best practices, and identify gaps and further assistance needs. + Facilitate networking opportunities, counterterrorism training, and the advancement of successful women in law enforcement while promoting U.S. counterterrorism efforts abroad. + Assess partner country's existing capacity to counterterrorism and the role of women within their policing strategies. + Provide partner governments with the knowledge and tools to support organizational change that recognizes the strategic value of women's participation and leadership in law enforcement counterterrorism efforts. + Develop and implement curriculum for training on a variety of law enforcement topics, including recruitment/retention, performance standards, interview and interrogation of women and children, and counterterrorism operations. + Manage staff and individuals within probations and post monitoring within the host nation by providing best practice principles. + Work with local, state, and federal law enforcement agencies to facilitate information sharing, to assist with investigations and to provide guidance on probation and post release monitoring matters, countering Iranian influence and subversion, and women in policing. + Instruct on concepts of interviewing and communicating with offenders and others in person, by telephone or by written correspondence in a variety of settings during the supervision period. Visits offenders and others in their homes and in the community for the purpose of verifying and assessing the home situation and the offender's adjustment while under supervision. + Provide information on the analysis and interpretation of gathered case information to: a) identify additional information needs; b) assess offender risk; c) create and update a case plan; d) formulate supervision strategies by applying host nation agency policy and procedures, training and experience; e) implements supervision plans and strategies to insure compliance with conditions of supervision and/or to maintain the offender in the community with minimal risk to the public by applying host nation policy and procedure, training and experience. + Provide operational assistance via workshops, trainings, equipment donations etc. to bolster counterterrorism skillsets for law enforcement professionals. + Facilitate rapid deployment of subject-matter experts to provide technical assistance in the identified partner nation. + Maintain documentation, generate reports to summarize activities and report progress (After Action, Quarterly, Bi-weekly, etc.), create and maintain databases for the storage of information and assist in audits. + Assist, evaluate, and advise ICITAP and DoS CT with strategy development to promote new and innovative approaches to engage women in counterterrorism. + Conduct regular TDY travel to selected countries for country-assessments, training, evaluations, equipment donations, etc. **Requirements/Qualifications:** + Minimum of Bachelor's degree from an accredited institution in international relations, law enforcement, justice studies, women, peace, and security studies, public policy or related field; preferred Master's degree. + Minimum ten to fifteen years of experience in law enforcement; senior leadership rank preferred. + Intimate knowledge of Hizballah and other Iranian-backed proxies. + Knowledge and experience working with capacity building and strategy development in the law enforcement and counter terrorism arena. + Experience working overseas with high-ranking senior government officials. + Demonstrated ability to liaise effectively with partner governments, foreign officials, and international organizations. + Experience working with professional development networks in law enforcement. + Familiarity and experience with UNSCR 1325 Resolution on Women, Peace and Security; + At least one-year experience with a focus on training and/or curriculum development, and/or mentoring and advising in international missions, such as other State Department, UN, NATO, and/or OSCE missions; + Proven ability to exercise a high degree of professional judgement and diplomacy at all times; + Willingness to travel overseas to high-risk areas for TDY assignments (3-6 months); + Experience working in rapidly changing environments and flexibility. + Clearable: Must be able to obtain and maintain a (Public Trust Waiver) US Government Clearance. Note: US Citizenship is required to obtain a (Public Trust Waiver) Clearance. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (********************************* SkbztPuAwwxfs) .

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for “Find Jobs for Students”. All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page. Closing Date: 01/31/2026 Type of Position:Clinical Staff - Medical Ancillary Support Job Type:Regular Work Shift:Day Shift (United States of America) Sponsorship Available: No Institution Name: University of Arkansas for Medical Sciences The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only): Health: Medical, Dental and Vision plans available for qualifying staff and family Holiday, Vacation and Sick Leave Education discount for staff and dependents (undergraduate only) Retirement: Up to 10% matched contribution from UAMS Basic Life Insurance up to $50,000 Career Training and Educational Opportunities Merchant Discounts Concierge prescription delivery on the main campus when using UAMS pharmacy Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. For general application assistance or if you have questions about a job posting, please contact Human Resources at ***********************. Department:ICE | BHSL Access WFC Department's Website: Summary of Job Duties:The Access Coordinator III for the Behavioral Health Service Line (BHSL) works under supervision to function as a patient resource for all scheduling and billing questions and to facilitate comprehensive patient data collections, timely and accurate billing, prompt collections of payment for services rendered, facilitates scheduling coordination and conflicts. This position must be able to perform all duties of the Access Coordinator I & II level and performs other duties to support the patient care activities as needed. The BHSL Access Coordinator III supports clinical programs located in the Psychiatric Research Institute building on the main UAMS campus. Qualifications: Minimum Qualifications High School, GED, or formal education equivalent 3 years of experience in registration or scheduling in a healthcare environment Good communication skills, computer/basic keyboard skills, telephone etiquette skills, and general knowledge of office machines, including printers and scanners. Excellent customer service skills. Knowledge in basic medical terminology. Preferred Qualifications CHAA Certification Additional Information: Responsibilities: Schedules and coordinates appointments and surgeries or tests using hospital systems by processing visit notifications of patients. Conducts pre-registration, inputs and/or updates patient information, processes walk-ins, creates new patient charts, and accesses systems for orders. Ensures adequate stock of supplies, and cleans and maintains equipment and waiting rooms. Conducts insurance verification and benefits explanation by running eligibility on patients, requesting outside records, and gathering outside medical records from referrals and files patient charts as needed. Conducts authorizations and pre-certifications, tracks pre-authorizations, and maintains referrals. Collects and posts payments and issues receipts. Reconciles daily deposit and batch dollars and counsels patients on any related financial information Records daily and monthly statistics and communicates any medical records issues. Performs other duties as assigned. Salary Information: Commensurate with education and experience Required Documents to Apply: List of three Professional References (name, email, business title), Resume Optional Documents: License or Certificate (see special instructions for submission instructions), Proof of Veteran Status Special Instructions to Applicants: Recruitment Contact Information: Please contact *********************** for any recruiting related questions. All application materials must be uploaded to the University of Arkansas System Career Site ***************************************** Please do not send to listed recruitment contact. Pre-employment Screening Requirements:Annual TB Screening, Criminal Background Check This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. Constant Physical Activity:Hearing, Sitting, Talking Frequent Physical Activity:Manipulate items with fingers, including keyboarding Occasional Physical Activity:Standing, Walking Benefits Eligible:Yes

Founded in 2006 as a 501c3 nonprofit organization, Ambassadors For Christ, Inc. is committed to providing multi-faceted mentoring and counseling programs to at-risk children and youth, and their families. AFC has touched the lives of more than 5,500 youth through its programs, giving them hope, encouragement, and better equipping them for success in life. AFC's mission is to inspire excellence and promote leadership to youth through mentoring, music and the performing arts in order to provoke positive change and enrichment in our community. Because of our continued success and stability, AFC has become an employer of choice, offering our employees competitive salaries and a full array of benefits to include medical, dental, and life insurance, paid time-off, holiday pay, and a collaborative work environment. We are presently seeking a full-time Mentor Program Coordinator Job Summary The Mentoring Program Coordinator oversees the development and implementation of the youth mentoring program, which matches adult volunteer mentors with youth in a one-to-one relationship. The Mentoring Coordinator ensures program quality and performance related to recruiting, screening, matching, monitoring and closing the relationship with the mentor and mentee, and the mentor program coordinator communicates with the mentor, parent/guardian and mentee throughout the relationship. Reporting to the Program Manager. The mentoring program coordinator position is classified as exempt and is responsible for overseeing all aspects of the mentoring program. Essential Duties And Responsibilities Enhancing and overseeing the implementation of an ongoing mentor recruitment plan including the development of annual recruitment and quarterly activity plans, development and distribution of program marketing materials, presentations to targeted organizations and ensuring a presence at key community events Ensuring timely response and support to mentor, mentee and parent/guardian inquiries and concerns throughout the recruitment and onboarding process Implementing program policies and procedures for the mentor and mentee screening ensuring the safety and confidentiality of program participants Work with case managers and direct services staff to identify mentors for the program Outreach and communications to increase referrals or obtain new mentors Administering mentor, mentee and parent/guardian orientation, trainings and matching activities that align with the mentoring program and help to advance the program outcomes for mentees Supervise the participation of mentors and mentees in the mentoring program Manage the planning and implementation of mentor and mentee group events and activities that include capacity building opportunities for mentors Plan and implement retention strategies and recognition activities for program participants Implements a regular check-in schedule with mentors, mentees and parents/guardians 10% travel required Performs other duties as necessary to support the mission and vision of Ambassadors for Christ Job Requirements Proficient in Salesforce (preferred) Two years' experience in mentoring, youth development and/or volunteer management Experience working within nonprofits, community organizations and/or schools preferred Extremely strong organizational, writing, verbal and interpersonal skills Creativity and flexibility are essential in assuming significant responsibility Have sound judgment and the ability to supervise mentors in the field Experience working in racially, ethnically and socioeconomically diverse urban communities preferred Ability to function independently and as part of a team Proficient in Microsoft Office Suites, Google workspace, Salesforce(preferred) and internet usage Five years' experience in mentoring, youth development and/or volunteer management Experience working within nonprofits, community organizations and/or schools preferred Bachelor's degree preferred with emphasis in social work, psychology, volunteer management, and/or education Extremely strong organizational, writing, verbal and interpersonal skills MINIMUM QUALIFICATIONS Bachelor's degree preferred with emphasis in social work, psychology, volunteer preferred Ability to speak English and Spanish fluently is a Plus BENEFITS AFC offers a competitive salary (based on experience), Paid Time Off, medical insurance, a large potential for growth, and other benefits. Job Type: Full-time Salary: From $40,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Ability to commute/relocate: Pine Bluff, AR: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): What about this job post enticed you? Why do you feel you are qualified for this position? What is your salary request? Work Location: Multiple locations

The Training Program Specialist designs, develops, and delivers learning programs that enhance performance and data quality across Dodge Content teams. This role is responsible for creating and managing training paths within the Learning Management System (LMS), developing engaging instructional content, and conducting live and recorded training sessions. The Training Program Specialist ensures that every training module aligns with organizational goals and empowers employees with the skills to maintain high data standards. This is a Full-Time position and reports directly to the Senior Manager, Operational Performance Management **_Preferred Location_** This is a remote, home-office-based role, and candidates located in the continental United States will be considered. For this position, there is a preference to hire in the Eastern Time Zone; however, candidates in other areas/time zones would be considered as well. **_Travel Requirements_** Expected travel with potential international travel 5-10%. **_Essential Functions_** + Develop and manage structured learning paths for new hires, as well as ongoing role-based training. + Create digital training modules, quick guides, and assessments in the LMS and SOP platforms + Deliver live and recorded training sessions to reinforce learning objectives + Collaborate with managers and SMEs to identify training needs and skill gaps + Update and maintain training materials to reflect current SOPs, data workflows, and governance requirements + Measure training effectiveness using assessment scores, feedback, and KPI outcomes + Partner with the Governance Specialist to ensure training aligns with approved SOPs + Promote a culture of continuous learning and operational excellence across Content **_Education Requirement_** Bachelor's degree in Education, Instructional Design, or related field or equivalent work experience. **_Required Experience, Knowledge, and Skills_** + 3+ years of experience in training development, instructional design, or adult learning + Experience managing LMS platforms and/or creating digital learning content + Strong facilitation, presentation, and communication skills + Proficiency with Microsoft Office + Proficiency with concepts of video editing with tools such as Adobe Premiere, Final Cut Pro, or Camtasia + Familiarity with data quality, governance, or content management principles + Highly organized, detail-oriented, and collaborative + Experience with instructional design, including adult learning principles, to develop effective training + Ability to deliver engaging, accessible learning content + Adaptability: Updates materials as processes evolve + Highly collaborative and able to work with multiple teams to align learning with operational goals **_Preferred Experience, Knowledge, and Skills_** + Data Visualization tools such as Tableau, AWS QuickSight, PowerBI + Knowledge of SQL and/or Python programming languages + Agile development methodologies, familiarity with Jira/Confluence **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with innovative software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** _Base Salary Range: $60,000-$70,000_ This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need accommodation or assistance completing the online application, please email _** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** \#LI-Remote \#LI-SB1 \#DE-Remote \#DE-2026-16

**Title:** Implementation Support Coord. **Salary:** $65K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** The Implementation Support Coordinator at PSI supports the business through daily operational, technical, and quality assurance tasks related to the client intake process for AI Content Generation and Test Prep implementations. This role ensures that every client project enters implementation fully validated, documented, and ready for execution in collaboration with internal teams and external partners. The Implementation Support Coordinator reports to the Vice President of Learning and Test Prep Revenue. This is a full-time permanent position, flexible from Monday to Friday during typical office hours, and can be performed remotely. **Role Responsibilities** + Manage the client intake process, including reviewing and tracking all deliverables (blueprints, source materials, sample items, branding assets, subscription details, developer credentials). + Organize and upload files within SharePoint and other designated structures, ensuring consistent naming conventions and correct folder placement. + Validate intake deliverables for completeness, file format, and version control, following established standards and playbooks. + Help update and version intake documentation and presentation templates to reflect client branding, scope, and current status. + Serve as the first internal line of quality assurance for initial app or content builds, reviewing functionality, layout, accessibility, branding alignment, and metadata accuracy. + Log and track QA findings, ensuring all issues are documented and corrected prior to client handoff. + Attend and contribute to weekly coordination meetings, preparing and sending call summaries and tracking assigned actions. + Respond promptly to internal and external communications, escalating blockers or unresolved questions as needed. + Collaborate with cross-functional teams to align intake and QA schedules with implementation milestones. + Support lessons-learned documentation by highlighting recurring issues or areas for process improvement. **Knowledge, Skills and Experience Requirements** + High school diploma or equivalent required; Bachelor's degree preferred. + 1+ years' experience in client management, project coordination, quality assurance, or a related field. + Experience with project management processes and tools (e.g., Monday, Airtable, SharePoint) preferred. + Demonstrated ability to manage technical documentation and version control. **Benefits & Culture** At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

Location : Virtual - This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Work Schedule : Monday - Friday 8:00am - 5pm CST The Outreach Care Specialist is responsible for ensuring that appropriate member treatment plans are followed on less complex cases and for proactively identifying ways to improve the health of our members and meet quality goals. How you will make an impact : * Coordinates follow-up care plan needs for members by scheduling appointments programs. * Assesses member compliance with medical treatment plans via telephone or through on-site visits. * Identifies barriers to plan compliance and coordinates resolutions. * Identifies opportunities that impact quality goals and recommends process improvements. * Recommends treatment plan modifications and determines need for additional services, in conjunction with case management and provider. * Coordinates identification of and referral to local, state or federally funded programs. * Coaches members on ways to reduce health risks. * Prepares reports to document case and compliance updates. * Establishes and maintains relationships with agencies identified in appropriate contract. Minimum Requirements : * Requires a high school diploma and a minimum of 1 year related experience; or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities & Experiences : * Experience working with Obstetrics health * Call center (outbound / inbound) experience preferred. * BS/BA degree in a related field preferred. * Bilingual Spanish candidates preferred. * For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $18.31/hr. to $26.50/hr. Locations: Illinois In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Job Level: Non-Management Non-Exempt Workshift: 1st Shift (United States of America) Job Family: MED > Care Coord & Care Mgmt (Non-Licensed) Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Bilingual English/Spanish Preferred WHO YOU ARE: Are you an organized and proactive professional with a talent for coordinating and managing new hire experiences? Do you excel in ensuring a smooth onboarding process and overseeing orientation training programs with precision and timeliness? Are you skilled at addressing and escalating ERP functionality issues, ensuring concerns are promptly communicated to leadership? If you are focused on continuous improvement, reducing turnover, increasing retention, and positively impacting new team members' learning experience and attendance, this role is perfect for you. WHO WE ARE: * Leader in food safety solutions for both contract sanitation and chemistry in the food processing industry. * Over 10,000 dedicated team members across North America. * Corporate headquarters in Atlanta, GA with team members working in over 250 plants throughout North America. * Over 50+ years of experience in creating long-lasting partnerships. OUR MISSION: We protect the food supply by eliminating risks so families everywhere can eat without fear. * Protect What Matters: We are in service of safety at every step, ensuring the health of everyone is central to all we do - from plant team members to consumers.? * Deliver On Our Promises?: We speak honestly and are dedicated to doing the right thing by upholding ethical standards and following through on our commitments to our teams, our customers, and our business.? * Win as a Team?: We believe in the power of collaboration, uniting our diverse strengths while working hand-in-hand with our team members and customers to unlock potential and achieve stronger results together.? * Advance a Safer Future?: We are committed to innovating more effective, sustainable, and cost-efficient food safety solutions to develop a safer world for all.? WHAT YOU WILL DO: The Employee Retention Program ("ERP") Coordinator keeps our ERP program running smoothly. You will help manage the program, guide new team members through their onboarding process, and make sure orientation training is completed accurately and on time. Job duties include: * Handle any ERP issues, reporting them to leadership when necessary, and giving feedback to improve team member retention and attendance. * Facilitate various ERP training sessions and ensure everything follows company policies. * Coordinate the Employee Retention Program: * Ensure a positive onboarding experience for new team members. * Implement, monitor, and complete the orientation training program on time. * Report issues to the next level of leadership if ERP is not functioning properly at the plant. * Provide feedback to help reduce turnover, increase retention, and positively impact team member attendance. * Facilitate ERP trainings using prepared resources and materials, including but not limited to: * Weekly Trainer Meeting. * Weekly New Hire Meeting. * New ERP Trainer Onboarding. * Weekly Leadership Meeting. * Review attendance, turnover and retention with Site Manager. * Partner with ERP Manager for best practices. * Comply with company policies and procedures, utilizing the escalation process when necessary. * Other duties as assigned. YOUR MUST HAVES: * Must be 18 years of age or older. * Demonstrated ability to train team members. * Good organizational skills and attention to detail. * Good communication skills. WHAT WE PREFER YOU HAVE: * Bilingual skills. * Previous plant experience in a job role of FSS or higher. * Proficiency with various word processing, spreadsheet, and presentation software. * External candidates should have experience in team member engagement or a similar role. OUR ENVIRONMENT: As ERPC you must be actively present (on the plant floor during the sanitation process) to conduct safety inspections, monitor team membertraining, and ensure the proper application of Lockout/Tagout (LOTO) procedures. You will be in a wet, hot, and or cold environment, could be exposed to chemicals such as bleach while wearing Personal Protective Equipment ("PPE"). Shift may vary depending on location.? WHAT WE OFFER: * Medical, Dental, & Vision Insurance * Basic Life Insurance * Short- and Long-Term Disability * 401k Retirement Plan * Paid Holidays (varies by location) * Paid Vacation * Employee Assistance Program ("EAP") * Training & Development Opportunities Fortrex Solutions is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, creed, sex, gender, gender identity, national origin, citizenship status, uniform service member status, veteran status, age, genetic information, disability, or any other protected status, in accordance with all applicable federal state, and local laws. Fortrex Solutions is committed to complying with the laws protecting qualified individuals with disabilities. Fortrex Solutions will provide a reasonable accommodation for any known physical or mental disability of a qualified individual with a disability to the extent required by law, provided the requested accommodation does not create an undue hardship for the Company and/or does not pose a direct threat to the health or safety of others in the workplace and/or to the individual. If a team member requires an accommodation, they must notify the site manager or the Corporate Human Resources Department. If an applicant requires an accommodation, they must notify the hiring manager and/or the Recruiter hiring for the position. YOUR NEXT STEPS: APPLY! All applications will be reviewed, and qualified candidates will be contacted to continue into the interview process. If you feel like you are a good fit for this position, APPLY! If you want to be a part of a large organization that treats you like family, APPLY NOW!

Job Title: Care Coordinator I Department: Care Coordination Reports To: Care Coordination Supervisor Employment Status: Full-time FLSA Status: Non-exempt Our Story Arkansas Provider Coalition (APC) provides Care Coordination for Summit Community Care, helping individuals with developmental disabilities and/or behavioral health diagnoses maintain their health and independence. Working with Arkansas Medicaid, APC ensures patient-centered care through service referrals, follow-ups, and navigation. The care process includes assessment, care planning, medication management, service coordination, and monitoring adherence to ensure timely access to quality, cost-effective care. Founded in 2017, APC is known for high-quality, individualized care across Arkansas. Core values include person-centered services, protection from harm, and the right to non-discrimination, dignity, and respect. Our Mission Our mission at Arkansas Provider Coalition is to provide Care Coordination that ensures the highest quality services are provided to APC members and that services are coordinated and appropriately delivered by specialized service providers. APC is committed to ensuring there is continuity of care across all services provided to the members of Summit Community Care. APC connects its members to community services and supports that enable them to participate in the life of their communities through care coordination, advocacy, and responsiveness. APC and each of its employees value each member served and are committed to addressing each member's needs in the most respectful and effective manner possible. Position Summary Develop, implement, and monitor Person Centered Support Plans (PCSPs) for members with behavioral health needs, developmental/intellectual disabilities, substance use disorders, and other special populations. Collaborate with members, their families/guardians, providers, and care teams to ensure appropriate care and address healthcare access barriers. Key Responsibilities Develop and manage annual PCSPs, including areas like Behavioral Health, Community Resources, Crisis Safety, IDD/Waiver, Financial Information, Mental Health, Physical Health, and Substance Abuse. Ensure members' health, safety, and service needs are met through direct interaction with members and their support networks. Maintain regular contact with members and their care teams, including monthly calls and quarterly in-person visits. Provide information and assistance via phone, email, and in-person. Document activities and member information in the EMR within 24 hours. Comply with APC policies and regulatory standards. Promote continuous learning and performance improvement. Maintain compliance with Conflict-Free Case Management rules and all relevant regulations. Operate company-issued technology and maintain a secure home office environment. Travel as needed for meetings, member visits, and training. Qualifications Education: Minimum completion of 2 years of college-level coursework in social work, psychology, sociology, another social science, or a health-related field. Bachelor's degree in social work, psychology, sociology, another social science, or a health-related field preferred. Experience: Minimum of 1 years of experience in care coordination and at least 1 year of beginner-level experience with Microsoft Excel, Outlook, and Word. Ideally, applicants will have 3-5 years of experience in care coordination within managed care and/or the Arkansas PASSE (Provider-Led Arkansas Shared Savings Entity). Preferred qualifications include being a Licensed Practical Nurse (LPN). Skills: Proficient in computer fundamentals and business software. Skilled in maintaining electronic filing systems, using standard office equipment, and operating an automobile. Effective communicator with diverse groups and maintaining confidentiality. Benefits Medical, dental, and vision insurance Flexible Spending Account (FSA) and Dependent Care FSA Company-paid life and AD&D insurance Voluntary life and AD&D insurance for yourself, spouse, and dependents Short-term disability Company-paid long-term disability Accident insurance, critical illness insurance, and cancer insurance Pet insurance Excellent student loan repayment benefit 12 paid holidays including one floating holiday Paid Time Off (PTO) 401(k) with company match Comprehensive Employee Assistance Program Hiring Hourly Range: $19.80 - $24.40 hourly. The final offer will be determined based on the candidate's level of education, relevant experience, and overall fit for the role. This position is available in the following Arkansas counties: Conway, Johnson, Pope or Yell. Join us at Arkansas Provider Coalition and be a part of a team dedicated to providing the highest quality of care and achieving the highest satisfaction of our members. Apply today to make a meaningful impact in the lives of your community!

Responsible for quality of care inspections and assessments to determine behavioral health providers adherence to federal and state regulations. . Collaborate with medical and other professional staff to accomplish goals within designated timeframes. Answers directly to the outreach supervisor and is accountable for ensuring services are implemented according to strategic directives and contract deliverables. Ensures that AFMC's mission, vision and values are upheld by personal example. Support the organization's mission, vision, and values by exhibiting the following behaviors: Honesty, Excellence, Accountability, Respect and Teamwork. ESSENTIAL JOB FUNCTIONS: Must be able to travel within the state as needed to accomplish required site visits. Travel will be extensive at times, requiring overnight stays (up to 3-4 nights per week). Entering facilities at various times outside regular work hours (evenings or early mornings) to ensure compliance with specific provider regulations. Collaborate with team members to develop strategies to implement quality of care inspections and IOC objectives throughout the state of Arkansas Function as a resource for non-clinical staff by providing oversight and follow-up for clinically related questions or issues Write effective and accurate review summaries and submit within appropriate time frame. Maintain files for recording and reporting in accordance with established procedures. Seek direction from Supervisor for any questions or issues during the review process. Daily quotas may be added to meet contract deliverables as needed. Participate in the planning, development, implementation, delivery, and evaluation of multiple program activities with respect to each quality of care assessment. Communicate effectively with internal and external clients. Understand and utilize project-tracking database to document, collect, and interpret data to meet contractual and other reporting requirements. Maintain accurate statistical data. Maintain log of all onsite visits, including date, time, location, name, topics covered, feedback received, and recommendations made from the visit. The log should be entered into the project tracking system or other electronic file storage at time of visit and when onsite visit concludes. Reports are to be completed with contract requirements for the specific provider types. Identify, present, and discuss progress and issues relating to focus areas and suggest solutions to assist in program development Ensure all activities address designated performance goals and are performed within designated time frame Maintain knowledge of specific projects including contract, contract deliverables, policies, and procedures, etc. Adhere to format, content, and style guidelines, considering usability and ensuring accuracy, consistency, and quality Follow AFMC, state and federal protocols regarding data confidentiality/security and HIPAA compliance Additional duties as assigned KNOWLEDGE, SKILLS, AND ABILITIES: Intermediate level computer skills (Excel, Word, Power Point and Outlook). Type 50 wpm. Exceptional skills in business English and spelling are required. Ability to maintain confidentiality. Strong oral and written communication skills. Ability to compile presentations. Creativity. Customer service. Ability to meet deadlines. Attention to detail. Flexibility. Knowledge of HIT/EHR. Medical terminology. Ability to work collaboratively and independently to achieve stated goals. Initiative. Facilitator. Ability to relate professionally and positively with staff, business partners, customers, constituents, recipients, and the public. Ability to multitask. Ability to prioritize. Strong organizational skills. Problem solving skills. Professionalism. Project management skills. Ability to read, interpret and apply laws, rules, and regulations. Knowledge of quality improvement processes and techniques. Valid driver's license and active Auto insurance required Travel including overnight required. Time management skills. Requirements Physical and Sensory Requirements (With or Without the Aid of Mechanical Devices): Mobility, reaching, bending, lifting, grasping, ability to read and write, ability to communicate with personnel, ability to remain calm under stress and ability to travel as needed. Must be able to lift and transport 25 pounds. Must be capable of performing the essential job functions of this job, with or without reasonable accommodations. EDUCATION: : Diploma or associate degree in nursing. Licensed as a Registered Nurse in the state of Arkansas, without restrictions. Desirable: Bachelor's degree in nursing, health care or related field. Certified Professional in Healthcare Quality (CPHQ). EXPERIENCE: : Three (3) years of experience in behavioral health, social service, or juvenile justice. Desirable: Experience in quality improvement or patient safety. INTERNET REQUIREMENTS: Reliable, high-speed wireless internet service (Wi-Fi)

Job Summary/Scope Family Services Coordinator (FSC) will provide support to families of potential donors in a manner that is sensitive, respectful and informative. The role of the Family Services Coordinator is to evaluate and facilitate each Authorizing Person's or Legally Appropriate Person's (AP or LAP) understanding of brain death and Donation After Circulatory Death Determination (DCDD); provide emotional support to potential donor families; and assist with projects aimed at enhancing and increasing authorization rates for organ and tissue donation. This position is directly responsible for facilitating a conversation with families of potential organ and tissue donors and creating an environment in which these families can openly and comfortably discuss and consider organ, tissue, and eye donation. FSC determines suitability of patient while taking Referral Call. In addition, FSCs will assist with Aftercare programs and projects that provide support to donor families. Family Service Coordinators are critical to the mission of ARORA. This position is dedicated to achieving the primary objectives of (1) maximizing organ, tissue, and eye donation (2) providing the utmost care and support to potential donor families and (3) fostering a learning atmosphere through education and communication of donation information. Essential Functions Responds to referrals, rounding, case activity, etc. at designated or directed location. Responsible for evaluating and facilitating an AP or LAP's understanding of brain death and DCDD. Responsible for requesting organ/tissue donation from the Legally Appropriate Person and conducting the Donor Assessment Interview (DAI). When the donor has registered their intent to be an organ, tissue and eye donor through a state's organ donation registry, the FSC will sensitively guide the LAP and their family through that process, upholding the individual's wishes to be a donor. Works in collaboration with ARORA staff and hospital personnel during referral and case activity to ensure environment is optimum for maximizing donation potential. When on site evaluating a referral or working with an AP or LAP, the Family Services Coordinator will assist hospital staff to maximize organ, tissue and eye donation through education about Best Practices, Clinical Triggers, etc. Identifies, documents, and seeks solutions to issues than may hinder organ, tissue, and eye donation. Develops and maintains effective working relationships with key hospital staff. Facilitates ongoing communication with the health care team leading up to a donation conversation with the AP or LAP. Provides appropriate physical and emotional support to potential donor families. Ensures that potential AP or LAP and their family has information available to them in order to make an informed decision about organ and tissue donation. Completes all forms associated with an authorized donor, for example: Anatomical Gift Authorization: Organ, Tissue & Eye Donation Donor Assessment Interview (DAI) Supplemental Donation Information to the Anatomical Gift Authorization: Organ, Tissue & Eye Donation Enters data into ARORA's Electronic Donor Record database. Secondary Functions Preforms Referral Call to screen and assess the suitability of potential donor status and communicates appropriate information to the Administrator-on-Call, Organ Procurement Coordinator, Director of Clinical Services, and/or Medical Director. Responds appropriately to potential organ donor referrals. Utilizes knowledge of brain death criteria to analyze suitability of a patient's donor status Determines next appropriate action: such as, assigns when to dispatch ARORA staff who be most appropriate to respond on-site to the referral, has the authority to rule patient out as a potential donor based on medical criteria of the patient. Secures release from the County Coroner or the Medical Examiner for organ and tissue donation when required. Transports Organ Procurement staff from the airport to the donor hospital. Transports serologies and tissue typing specimens to designated contracted laboratories as needed. Verifies ABO in UNET. Attends and assists with After Action Reviews for donor cases. Functions as an expert resource within the hospital for donation. Maintains high visibility within the hospital by conducting rounds in designated areas. Assists with training and educational programs on all aspects of the donation process for hospital staff when requested by Donation Development. Organizational Exceptions Maintains regular and punctual attendance at assigned work location. Accurately document timekeeping records. Completes and maintains appropriate documentation in a timely and thorough manner including activities. Examples include: training documentation, mileage, expenses, electronic schedule of ARORA events, and other forms. Proofs work for accuracy and completeness. Exhibits and models ARORA's conduct standards, mission, and organizational clarity (core purpose, core values, business definition, and strategic anchors) in all job functions and interactions both internal and external to ARORA. Utilize the ARORA strategic anchors: Creating a Culture of Donation, Financially Sound and Quality during work activities and in the decision making process. Attendance at staff meetings, training programs, and/or in-services meetings, as required. Demonstrates professional appearance, behavior and standards in all business dealings and interactions. Demonstrates professional conduct and behavior reflective of ARORA's respect, honor, admiration and reverence for the donor and donor family. Fosters effective relationships with client representatives. Performs other duties as assigned. Potential Risk Factors: Risk Exposure to Blood/Body Fluids: While performing some essential functions of your position, you may be exposed to blood or body fluids. Established procedures identify the appropriate personal protective measures that you should use when performing essential functions of your position. The ARORA Safety program will provide you with the appropriate procedures and guidelines in which you should perform the essential duties of your job. If you need additional training or resources, please see your supervisor or the ARORA Safety Officer. Repetitive Motion: While performing some essential functions of your position, you may be required to perform some functions repeatedly. When such tasks are not performed properly, injury can result. Minimum Weight Lifting Requirement: While performing some essential functions of your position, you may be required to do some lifting, moving, pushing, or pulling. When such tasks are not performed properly, injury can result. Established procedures identify the precautions and/or equipment that should be used when performing this task. Must have the ability to lift minimum weight of 20 lbs. Prolonged Sitting, Standing, and Bending: While performing some essential functions of your position, you may be required to sit, stand, or bend for an extended period of time. When such tasks are not performed properly, injury can result. Established procedures identify the precautions and/or equipment that should be used when performing this task. Competency Evaluation: Competency evaluations are required for this position. Your supervisor will notify you when your evaluation is to be conducted. Training: You may need additional training to better understand the performance requirements of your essential job functions. Training classes are available and can be requested and/or assigned. Your attendance at such classes is mandatory. Work Environment Works in various locations, including normal office environment, hospital, and other locations as essential and secondary functions necessitates. Required to carry a cellular telephone for business purposes. Frequent travel required by personal vehicle to fulfill the duties and responsibilities of the position. May require travel by commercial or chartered aircraft. Non-smoking office. Drug Free Workplace. Work Hours ARORA is a 24/7 operation and will require this position to work various shifts. Family Services Coordinators participates in a rotating call schedule and maintains an on-call schedule in 24-hour shifts. This position must be available evenings, holidays, and weekends as required. Requirements Minimum Job Requirements Bachelor's Degree in the social sciences, e.g. social work, counseling, public health or psychology. Individuals with experience in other related fields such as hospice/bereavement, hospital chaplaincy or counseling may be considered. Maintain a valid driver's license, reliable automobile, and proof of automobile insurance. Must maintain required vaccination and/or health screenings to minimize the potential for disease transmission. Consistent demonstration of attention to detail, precision, accuracy and customer satisfaction. Possess strong prioritization skills and the ability to effectively manage multiple projects and tasks. Excellent problem solving, conflict resolution and interpersonal skills (i.e. has the ability to make decisions based on situational circumstance, company policy and customer relations). Ability to utilize general office equipment, software, and must be proficient in Microsoft Office Suite. Preferred Job Requirements Graduate degree in social sciences, caring profession, education e.g: Social Work - M.S.W., Counseling - Family Therapy, Pastoral Care - M.Div., or Education- M.Ed. Three to four years working in a hospital setting, or three to four years working as a Licensed Professional Counselor (LPC) or two to three years of OPO experience specifically in working with donor families. Security Requirements This position is responsible for acquiring and managing confidential records and ensuring that information is protected according to the recognized standards, regulations, and standards for maintaining patient records.

Responsibilities Peraton is seeking an experienced and highly organized DoW Rewards Program Coordinator to support the Geographic Combatant Command J39 in execution of the Department of War Rewards Program (DoWRP). In this role, you will: * Serve as a Subject Matter Expert (SME) supporting U.S. European Command (EUCOM), the EUCOM DoWRP, the EUCOM J39 Information Operations Division, and other U.S. Government and DoD mission partners. * Coordinate, synchronize, and integrate the DoWRP into subcomponent and inter‑agency efforts across EUCOM's Area of Responsibility (AOR). * Collaborate closely with EUCOM, subcomponent, and inter‑agency intelligence and MISO staffs. * Verify and cross‑reference information with additional data sources to illuminate and exploit program‑received information in cooperation with intelligence staffs at all levels, particularly related to counter‑terrorism and force protection. * Work with other SMEs to develop and execute DoWRP awareness campaigns in select countries within the EUCOM AOR. * Manage mission requirements and refine information across EUCOM, its components, and inter‑agency partners to produce actionable reporting. * Characterize received information and triage items for appropriate staff action. * Perform knowledge‑management duties, including receiving and processing requests for support and information, liaising with subcomponent representatives, and providing updates on the status of DoWRP submissions. * Provide oversight and coordination with marketing and production teams; report to the project manager on contractual deliverables. * Deliver expert mission analysis, analytic problem‑solving, and assessment support. * Apply technical skills to tactical, operational, and strategic planning and execution, including identifying and tracking measures of performance and effectiveness. * Demonstrate expert oral, visual, and written communication skills; effectively advise, negotiate, and persuade managers, military officials, and senior leaders; and gain acceptance of recommended concepts, guidance, policies, and regulations. #OPIAS Qualifications Required Qualifications: * Bachelor's degree or military service-based training with a minimum of 8 years of relevant experience. * Familiarity with staffing procedures, targeting TTPs, and EUCOM historic, current, and emerging threat environments. * Knowledge and experience in DoW Rewards Program management and execution. * Background in target development, validation processes, and applying collection management strategies against designated targets. * Ability to proactively identify and assess operational risks and opportunities. * Experience operating in tactical, operational, and strategic environments, including multinational and inter‑agency partner settings, with minimal supervision. * Deep understanding of classification guidelines and proper handling procedures. * Demonstrated ability to conduct all‑source operational intelligence analysis. * Proven ability to produce individually sourced unclassified and classified intelligence products. * Strong understanding of geographic combatant command structures, functions, and operational requirements. * Experience supporting joint and/or combined military operations and interagency coordination. * Knowledge of DoW, joint, and Army service doctrine, regulations, and policies. * Ability to recommend changes to policy, force structure, organizational design, and command relationships. * Knowledge of military command relationships and command‑and‑control (C2) procedures. * Ability to coordinate PSYOP actions through appropriate channels and processes aligned with EUCOM authorities. * Skilled in engaging senior leaders and staff, including delivering complex briefings to large audiences. * Strong oral and written communication skills, with the ability to collaborate effectively with intelligence, inter‑agency, and foreign‑national partners. * Expert‑level proficiency in Microsoft Office applications. * U.S. citizenship with a current U.S. passport. * Active Secret clearance with the ability to obtain a Top Secret clearance with SCI eligibility. Desired Qualifications: * Graduate of an accredited DoD Psychological Operations course; familiarity with irregular warfare concepts. * Basic understanding of AI/ML applications for project or program management. * Experience collaborating with remote or geographically dispersed teammates. * In‑depth experience with the Military Decision‑Making Process (MDMP), including mission analysis, COA development, CONOP approval briefings, HPEM, execution matrices, CONOP documentation, and FRAGOs. Peraton Overview Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure. Target Salary Range $104,000 - $166,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

Apply Description I. Job Summary / Job Purpose The Referral Center Coordinator I works with patients and clinics requiring a referral, to ensure patient's referral needs are fulfilled for specialty service office visits. Processes referrals, authorizations and pre-certifications for patients, to ensure timely reimbursement. II. Key Responsibilities Gather, verify, and process referrals, authorizations, and pre-certifications by working closely with physician(s), patients, and payers. Monitor and maintain designated referral queue in an organized and efficient manner Set up appointments and coordinate clinic visits Coordinate flow of information between referring medical clinic and specialist office to secure a valid referral for clinic patient. Enter referrals, documents communications and action into the system, as appropriate. Notify physician(s) and patient when referral is denied, or if additional information is needed. Develop and maintain database of referral physician offices preferred by each physician within the system. Consult referring practice with complaint resolution and solutions related to patient referrals. Perform other duties as assigned by the coordination center manager or director. Maintain performance and quality standards based on established call center metrics including turn-around times Identify any trends related to incoming or outgoing calls that may provide policy or process improvements to support excellent customer service, quality improvement and call reduction III. EngageMED Core Expectations At EngageMED, we expect all our employees to live the values of Reverence, Integrity, Compassion and Excellence at work by: Honoring and caring for the dignity of all persons in mind, body, and spirit Ensuring the highest quality of care for those we serve Working together as a team to achieve our goals Improving continuously by listening, and asking for and responding to feedback Seeking new and better ways to meet the needs of those we serve Using our resources wisely Understanding how each of our roles contributes to the success of EngageMED. IV. Core Job Competencies Core EngageMED Behaviors: The following behaviors have been identified as critical to all staff roles at EngageMED: Teamwork Orientation: works cooperatively & collaboratively with others toward the accomplishment of shared goals. Service Orientation: desire to serve and focus one's efforts on discovering and meeting the needs of internal and external customers. Achieves Results: reflects a drive to achieve and outperform. Continuously looking for improvements. Accepts responsibility for actions and results. Learning and Growth: has a commitment to continuous professional and organizational learning Communication: practices attentive and active listening and can restate opinions of others; communicates messages in a way that has the desired effect. Role-Specific Behaviors: these additional behaviors are necessary in the role: Knowledge of clinic referral and scheduling processes and billing/authorization requirements. Knowledge of federal and state pay requirements, including Medicare, DSHS, HMO/PPO Contracts. Ability to communicate effectively and to maintain strict confidentiality. Ability to respond to people and issues promptly and appropriately, to resolve problems. A team player who handles multiple projects simultaneously in a fast paced environment. Possess a strong work ethic and a high level of professionalism. Skills, Knowledge or Abilities critical to this role: Language Ability: Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to common inquiries or complaints from groups of managers, clients, customers, and the general public. Math Ability: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: Must be proficient with the Microsoft Office Suite, Internet navigation, database management, desktop publishing, spreadsheet, and graphic presentation packages. Qualifications V. Job Requirements / Qualifications a. Education / Accreditation / Licensure (required & preferred): High school diploma or equivalent required. b. Experience (required and preferred): · Excellent communication skills · Proven ability to deal, professionally, with all stakeholders involved in the referral process · Energetic and motivational individual with positive attitude and outcomes · Creative thinking · 3+ years of customer service experience, preferably in a healthcare or insurance environment. · Bi-lingual a plus. VI. Disclaimers This job description reflects EngageMED's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned. Critical features of this job are listed above. They may be subject to change at any time due to reasonable accommodation or other reasons.

I. Job Summary / Job Purpose The Referral Center Coordinator I works with patients and clinics requiring a referral, to ensure patient's referral needs are fulfilled for specialty service office visits. Processes referrals, authorizations and pre-certifications for patients, to ensure timely reimbursement. II. Key Responsibilities Gather, verify, and process referrals, authorizations, and pre-certifications by working closely with physician(s), patients, and payers. Monitor and maintain designated referral queue in an organized and efficient manner Set up appointments and coordinate clinic visits Coordinate flow of information between referring medical clinic and specialist office to secure a valid referral for clinic patient. Enter referrals, documents communications and action into the system, as appropriate. Notify physician(s) and patient when referral is denied, or if additional information is needed. Develop and maintain database of referral physician offices preferred by each physician within the system. Consult referring practice with complaint resolution and solutions related to patient referrals. Perform other duties as assigned by the coordination center manager or director. Maintain performance and quality standards based on established call center metrics including turn-around times Identify any trends related to incoming or outgoing calls that may provide policy or process improvements to support excellent customer service, quality improvement and call reduction III. EngageMED Core Expectations At EngageMED, we expect all our employees to live the values of Reverence, Integrity, Compassion and Excellence at work by: Honoring and caring for the dignity of all persons in mind, body, and spirit Ensuring the highest quality of care for those we serve Working together as a team to achieve our goals Improving continuously by listening, and asking for and responding to feedback Seeking new and better ways to meet the needs of those we serve Using our resources wisely Understanding how each of our roles contributes to the success of EngageMED. IV. Core Job Competencies Core EngageMED Behaviors: The following behaviors have been identified as critical to all staff roles at EngageMED: Teamwork Orientation: works cooperatively & collaboratively with others toward the accomplishment of shared goals. Service Orientation: desire to serve and focus one's efforts on discovering and meeting the needs of internal and external customers. Achieves Results: reflects a drive to achieve and outperform. Continuously looking for improvements. Accepts responsibility for actions and results. Learning and Growth: has a commitment to continuous professional and organizational learning Communication: practices attentive and active listening and can restate opinions of others; communicates messages in a way that has the desired effect. Role-Specific Behaviors: these additional behaviors are necessary in the role: Knowledge of clinic referral and scheduling processes and billing/authorization requirements. Knowledge of federal and state pay requirements, including Medicare, DSHS, HMO/PPO Contracts. Ability to communicate effectively and to maintain strict confidentiality. Ability to respond to people and issues promptly and appropriately, to resolve problems. A team player who handles multiple projects simultaneously in a fast paced environment. Possess a strong work ethic and a high level of professionalism. Skills, Knowledge or Abilities critical to this role: Language Ability: Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to common inquiries or complaints from groups of managers, clients, customers, and the general public. Math Ability: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: Must be proficient with the Microsoft Office Suite, Internet navigation, database management, desktop publishing, spreadsheet, and graphic presentation packages. Qualifications V. Job Requirements / Qualifications a. Education / Accreditation / Licensure (required & preferred): High school diploma or equivalent required. b. Experience (required and preferred): · Excellent communication skills · Proven ability to deal, professionally, with all stakeholders involved in the referral process · Energetic and motivational individual with positive attitude and outcomes · Creative thinking · 3+ years of customer service experience, preferably in a healthcare or insurance environment. · Bi-lingual a plus. VI. Disclaimers This job description reflects EngageMED's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned. Critical features of this job are listed above. They may be subject to change at any time due to reasonable accommodation or other reasons.

The Little Rock Zoo is now accepting applications for 2026 summer internships. The Zoo is seeking dependable, hardworking college students interested in the fields of animal care, education, horticulture, or research. Interns will gain valuable experience with zoological careers by training alongside professional zoo educators, scientists, and husbandry staff. Interns will receive a stipend with housing options sponsored by the Arkansas Zoological Foundation. Selected interns will be given the option of a $3,000 stipend without housing OR a $1,000 stipend including UALR dorm housing. Transportation is the responsibility of the intern. The 2026 summer internship term will begin with orientation on Friday, May 29th, 2026, continuing through the end of July. End dates may be no earlier than July 24th and no later than July 30th without approval. To Apply: Applicants must submit all of the following documents to be considered: * Online application with attached: * Resume * Letter of interest including dates of availability (please include any prior obligations and time off requirements) * School transcript (may be unofficial) Deadline for summer 2026 applications is Monday March 2nd at 11:59PM For questions not answered by this webpage, please e-mail: ******************** This position is not designated as a safety/security sensitive position and is not subject to random drug and alcohol screening. The Little Rock Zoo Horticulture Intern learn about plant identification, exhibit design, and beautification projects while assisting our landscaping team with plant, greenhouse, and grounds maintenance projects. Suitable candidates should be comfortable interacting with zoo guests and supervising volunteers. Interns should be prepared to work outdoors in the Arkansas heat for extended periods of time and need to be able to lift a minimum of 50 lbs. Interns will also learn about zoo management and animal wellness topics through lectures and activities offered throughout the summer. Please note, this is not an animal care internship. Intern candidates should understand that they will not interact directly with animals, and all observations will take place from areas that are accessible to the public. Those with an interest in animal husbandry may find the Animal Care Internship to be a more suitable option. * College student or recent graduate majoring in biology, horticulture, or other related field * Must have completed a minimum of 4 semesters at the start of the internship * Student in good standing, GPA 2.5 or higher. * Recent physical and negative TB test (dated within 6 months of start date). Documentation of a negative TB test must be provided at or before orientation. * Able to work 36-40 hours per week for a minimum of 8 consecutive weeks beginning the week of May 31st (minimum 280 hours completed). * Ability to lift up to 50 lbs. * Acceptance into the program is contingent on passing a background check. * Available to attend Intern orientation on May 29th - Orientation is Mandatory. * Online applications only. All of the below documents are required when you submit the application. * Resume (required at time of application) * Letter of interest (i.e. cover letter) including dates of availability (please include any prior obligations and time off requirements) * School transcript (may be unofficial) (required at time of application) * Names and email addresses of 2 references (required at time of application) * You may check your inbox in your Careers/LittleRock account to review all notices sent to the email address associated with your applications. * Applicants may check application status for any position by logging into their account at Careers/LittleRock or contacting Human Resources at ************** if they are having computer difficulties.

The Service Coordinator supports field service operations by scheduling service technicians, coordinating customer service requests, and managing service work orders. This role serves as the primary point of coordination between customers, technicians, and internal teams to ensure timely, accurate, and professional service delivery. Key Responsibilities Schedule and dispatch service technicians for inspections, preventive maintenance, repairs, and emergency service calls Coordinate technician schedules based on availability, skill set, location, and job priority Communicate schedules, changes, and updates to technicians and customers Receive and process incoming service requests via phone and email Create, update, and close service work orders with accurate documentation Track open service calls and follow up to ensure timely completion Support billing accuracy by confirming labor hours and service details Maintain clear communication with service management, technicians, and customers Qualifications Experience in service coordination, scheduling, dispatch, or administrative support preferred Strong organizational skills with attention to detail Clear and professional communication skills Ability to manage multiple priorities in a service-driven environment Basic computer proficiency, including scheduling and service systems Reliable, dependable, and team-oriented Preferred Experience Experience supporting field service technicians Familiarity with industrial, construction, crane, or heavy equipment environments Experience using service or dispatch software Work Environment Office-based position with frequent phone and computer use Occasional overtime may be required to support service needs Equal Employment Opportunity The company is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status in accordance with applicable law.

Full-time Description The Service Insights Coordinator will assist with the implementation and maintenance of our client-intake data system. This system provides client level data to improve Arkansas Foodbank programs and services to people who are hungry. The coordinator is responsible for training efforts of new and existing agency users. The Service Insights Coordinator will also work with the Programs and Insights Manager to implement exploration tools, dashboards, and other data visualizations to deliver insights. Arkansas Foodbank team members will demonstrate a commitment to our mission and to the fight against hunger in Arkansas. They must have a clear understanding of and ability to articulate the mission and vision of Arkansas Foodbank and a desire to work with diverse populations. Team members must exemplify Arkansas Foodbank values while representing the organization at public, social, and business settings. Essential Duties and Responsibilities The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or to equalize peak work periods or otherwise balance the workload. Individuals in this position may occasionally work irregular hours as necessary. The Service Insight Coordinator will be comfortable learning new technology, as well as an eagerness to utilize Arkansas Foodbank software systems. They will possess strong interpersonal skills, a spirit of collaboration and teamwork, and a commitment to hunger relief. 1. Data Program Training a. Create and support onboarding and training program to promote use of program data by Arkansas Foodbank and partner network. b. Conduct in-person and virtual trainings with partners to teach them how to utilize the data software and highlight the benefits that come from using a shared system. c. Develop and update software training curricula and materials in a variety of formats including online/webinars, videos, training manuals, and in person training scripts and curriculum. d. Maintain training calendar. e. Schedule, track, and implement in-person and online software training and demonstrations for end users. f. Develop and conduct surveys with users to create a feedback loop. g. Regularly host refresher meetings for current service insights users to answer commonly asked questions or address recurring issues. h. Assist with the creation of marketing materials to promote the service insights program. 2. Data System Management a. Assist in the development of the implementation plan for rollout of service insights software and ongoing programming. b. Provide technical support to users in a friendly, timely manner in person and online. c. Troubleshoot data inconsistencies including duplicates and typos-working to address these issues at both the agency and network level. d. Produce reports using data for a variety of stakeholders. e. Know all components of the service insights system to provide support to all parties. f. Create and update agency user accounts within the system. g. Assist with input of client level data from partner agencies as needed. 3. Coordinate with the Programs Team to perform outreach to partner agencies to implement our client-intake data program. 4. Create and supplement documentation and standard operating procedures to describe processes needed for the client-intake data program to succeed. 5. Host ongoing system/project discussions both individually and in meetings as needed. 6. Provide regular updates on successes, learnings and next steps. 7. Partner with Programs and Insights Manager to: interpret data, present findings, and implement exploration tools, dashboards, and other data visualizations to deliver insights. 8. Define challenges and research/recommend solutions including use of existing technology. 9. Position requires regular in-state travel by vehicle. Must have a valid state driver's license, a safe driving record. 10. Exceptional communication skills, demonstrated through written work and speaking experience with diverse audiences. 11. Ability to manage multiple projects simultaneously. 12. Ability to travel up to 80% of work schedule. 13. Ability to identify and articulate what the key business reporting needs are and create a plan that builds confidence with stakeholders. 14. Ability to apply diverse strategies to analyze problems and to guide and develop solutions to result in desired outcomes and mission impact. 15. Demonstrate strong interpersonal skills, sound judgment, and the ability to work independently as well as collaboratively internally and externally. 16. Keep up-to-date and knowledgeable about issues and trends, policies, regulations, and other matters affecting the Foodbank. 17. Accurately prepare and submit required reports on a timely basis. Qualifications The following qualifications are preferred for the candidate or employee, however, other job-related education and/or experience may be substituted for all or part of these basic requirements upon approval of management. · Bachelor's Degree from an accredited college or university recognized by the Council for Higher Education Accreditation (CHEA) preferably in Business, Information Systems/Technology, Public Administration or a related field AND two (2) years of relevant experience. · Experience in research, evaluation, or data management · Statistical and analytical research experience preferred. · Project management experience preferred. · Experience in a non-profit organization preferred. Proficiency with Microsoft Office (Word, Excel, Outlook, Access). Knowledge of programmatic software implementation. Knowledge of data systems and data analysis. Valid Arkansas driver's license and proof of insurance required Must pass a background check Must pass a preemployment drug screening Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working Conditions This job operates in a professional office environment. The worker is not substantially exposed to adverse environmental conditions. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. While performing the duties of this job, employees are regularly required to sit, walk, and stand; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; reach with hands and arms; and lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus. May be required to operate vehicles. ADA Arkansas Foodbank is an equal opportunity employer and is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require an accommodation to perform the essential functions of this position, please contact human resources. Diversity Statement Arkansas Foodbank values the individuality of all employees, volunteers, donors, and neighbors. We believe lived experiences provide unique viewpoints and ideas that strengthen and enrich our organization. We strive to create an inclusive culture that values different perspectives and reflects our organizational values.

About Us At ENFRA, we blend a rich history with a forward-looking vision. With over 100 years of experience, we are a pillar of stability in the energy infrastructure industry and a leader in innovative energy solutions. Our commitment to leveraging emerging technologies ensures that we remain at the forefront of the Energy-as-a-Service sector. We believe in growth-not just for our business, but for our people. Our team members have the opportunity to advance their careers in a supportive environment that values continuous learning and development. We embrace innovation and encourage creative problem solving to tackle the energy infrastructure and energy challenges of tomorrow. Inclusion is at the heart of our culture. We strive to create a workplace where every voice is heard and valued, fostering a collaborative environment where diverse perspectives drive our success. Join us to be part of a legacy of excellence and a future of groundbreaking advancements. At ENFRA, stability, innovation, and growth are more than just values-they are the pillars of our continued success. Overview The Service Coordinator is responsible for scheduling and routing all service calls and maintain meticulous records of incoming calls. The Service Coordinator inputs billing for Services and makes collections calls Responsibilities Monitors technician time tracking on a weekly basis, including obtaining supervisor approval or other documentation for any timesheet discrepancies as well as timely submission to Payroll processor. Assists in new hire onboarding process and processing of IT hardware & permissions requests as necessary. Assists in coding and approvals of vendor invoices. Opens and tracks purchase order requests. Collection of associated documentation for processing customer and vendor system set-up Dispatching/routing multiple service technicians. Verifying job completion and accuracy of technician notes. Inbound/outbound phone calls. Scheduling service repairs and routine maintenance visits. Processes and issues monthly maintenance invoices. Makes collection calls for past-due invoices on a weekly basis. Provides outstanding customer service to our customers. Data entry and various administrative tasks. Qualifications Required Education, Experience, and Qualifications Work well with others in difficult situations to solve customer issues and achieve positive results. Possess strong time management skills and ability to work under time constraints. Effective verbal and written communication skills. Detail-oriented and willing to tackle various ongoing projects in a fast-paced environment. Versed in the industry and the Company's competitors. Ability to multitask and perform duties outside of the scope of work when necessary. Preferred Education, Experience, and Qualifications Not applicable. Travel Requirements 0-5% of the time will be spent traveling to the job site(s)/office locations. Physical Activities Climbing stairs. Repeating motions that may include the wrists, hands and/or fingers Remaining in a stationary position, often standing or sitting for prolonged periods Environmental Conditions Quiet environment Physical Demands Light work that includes adjusting and/or moving objects up to 20 pounds ENFRA is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities, and participates in the e-Verify program. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other classification protected by law.