Representative jobs in Freeport, NY

"Recent Call Center Representative and Bilingual is a must" Note: It's an on site job role, Best suited candidates will be contacted to discuss further about the job role. Job Details: Job Title: Call Center Representative (Onsite, Bilingual) Location: New York, NY, 10004 Duration: 3 Months (Contract Assignment) Schedule: 11:00 AM-07:00 PM M-F (some Saturdays (8-4) as well) Job Summary: Customer Service Professional who handles incoming and/or outgoing calls. (Extensive) Job Responsibilities: -Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction. -Other assignment as necessary. -Extensive phone experience and computer literate. Skills: -Recent Two (2) years of experience and Bilingual (Spanish or any). -Strong verbal and written communication skills are crucial for interacting clearly and professionally with customers. -Active listening providing full attention to callers to understand their concerns and needs. -Effective problem-solving to analyze a situation, identify core issue and find effective solution. Education: -High School Diploma or general education degree (GED). EEO: “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”

Network Adjusters is seeking a friendly, organized, and proactive individual to join our customer service team in our New York office in Farmingdale. The ideal candidate has excellent communication and customer service skills. He/she has an excellent understanding of administrative and clerical procedures/systems and the ability to multitask in a paperless environment. Your primary role will be to enter claims, address inquiries, resolve issues, and ensure customer satisfaction through effective communication and problem-solving skills. COMPANY DESCRIPTION: Network Adjusters, Inc. has been serving the insurance industry for almost seven decades and provides third-party claims administration and independent adjusting services to its clients. We offer flexible, cost-effective products tailored to the specific needs of our clients. Our services focus on achieving early claims resolution while maximizing savings on expenses and loss pay out. The company is located in Farmingdale, NY. RESPONIBILITIES: Communicate with clients, insureds, claimants and providers via phone and email Provide knowledgeable answers to questions about claims status and processes Work with internal departments to meet clients needs Data entry in various platforms, including claims intake, claims processing, preparing files for audits Provide claims and administrative support to Adjusters including but not limited to letters, forms, closings, filing of ISO, CIB and NICB Perform DMV, Locate, Asset and Police Report searches Faxing and copying, as needed QUALIFICATIONS: At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Working knowledge of Microsoft Office Suite and other office equipment Associate's degree or equivalent experience preferred Ability to learn new systems and adapt Clerical skills including data entry, record keeping, and confidentiality Highly organized, detail-oriented, able to multitask effectively, and work independently Experience working in an insurance or related business would be beneficial but is not required. PHYSICAL REQUIREMENTS/ADA: This position requires the ability to work in an office environment, including using a computer, attending meetings, working as part of a team, and the ability to communicate with team members and others. Regular attendance also is a requirement of the position as this role requires in-office presence. (This role is located in Farmingdale, NY) BENEFITS: • Training/Development and Growth opportunities • 401(k) with company match • Comprehensive health plans • Strong work/family and employee assistance programs • Flexible work hours • Comprehensive health plans including dental and vision coverage • Flexible spending account • Health insurance • Life insurance • Paid time off / company holidays • Referral program Starting pay for this position: $25.00 per hour

Basic Function: The principal responsibility of this position is to create a welcoming environment for all clients while providing client support to our New York Branch. This individual will be the first point of contact for clients and internal partners. Principal Responsibilities: Answer and direct incoming telephone calls, take messages and greet customers in a friendly and courteous manner. Assist customers with deposits, withdrawals, or payments and resolve client concerns. Process transactions per customer requests. Transactions could include cash and check deposits, cash withdrawals or check cashing, issuing bank checks, debit card services, check ordering, online banking assistance, stop payments and wire transfers. Open commercial and consumer accounts and assist customers with routine account related inquiries. Respond to emails from clients in a timely manner and confirm with client that their request has been processed to their satisfaction. Utilize Sales Force to track client interactions. Assist with branch vault opening, closing and balancing procedures. Inform customers about bank products and services. Always maintain a professional appearance and demeanor. Comply with all department Security, company policies, procedures, and regulations. Ensure that all activities are performed in compliance with federal, state and Bank Secrecy Act regulatory requirements. Background and Experience: High school diploma or equivalent required, and 1-3 years Teller/customer service experience. Exceptional verbal, written and interpersonal communication skills, with the ability to apply common sense to carry out instructions and instruct others, train personnel, write reports, and speak clearly to customers and employees. Excellent organizational and time management skills. Ability to work independently with little to no supervision. Cash handling experience preferred. High level of accountability, efficiency, and accuracy. Prior Customer Service experience. Microsoft Office and Excel skills. Salesforce experience preferred. Location: Esquire Bank, Jericho, NY (On-site) Full time - M-F 8:30 am - 5:30 pm Estimated Salary Range: $40,000 - $55,000 / year Compensation may vary based on education, skills, qualifications and/or expertise.

Job Title : Call Center Representative Duration : 2+ months contract (Possible extension ) Education : High school diploma or GED. Shift Details : M-F 11-7 and some Saturdays (8-4) as well Job Description: Two (2) years of experience and Bilingual (facility specific). -Strong verbal and written communication skills are crucial for interacting clearly and professionally with customers. Healthcare experience required -Customer Service Professional who handles incoming and/or outgoing calls. -Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction.

Schedule: Full-time Pay Rate: $25/hr Openings: 3-5 Background Requirements: Must pass BRC + drug screen Systems: Epic preferred We are looking for 3-5 Patient Access Representatives to support front-end hospital operations in White Plains and the Bronx. These individuals will assist patients with registration, scheduling, insurance verification, and general customer service within a hospital setting. The ideal candidate has strong communication skills, experience working in a healthcare environment, and familiarity with Epic. Responsibilities: Greet, register, and assist patients during check-in and check-out. Verify insurance eligibility, demographics, and benefits. Enter and update patient information accurately in Epic. Assist with scheduling appointments, referrals, and procedure orders. Provide exceptional customer service to patients, families, and clinicians. Answer phones, respond to inquiries, and ensure timely patient flow. Follow hospital policies, HIPAA regulations, and departmental workflows. Qualifications: 1-2 years of Patient Access, front desk, medical office, or hospital experience. Experience with Epic strongly preferred. Strong customer service background required. Ability to multitask and remain professional during high-volume periods. Excellent communication and data-entry accuracy. Must be willing to work onsite in White Plains Must pass a background check and drug screen.

Customer Service Representative I Responsibilities: Responds to telephone inquiries using standard scripts and procedures. Defines or resolves inquiries received either through written or telephone correspondence. Gathers information, researches/resolves inquiries and logs customer calls. Communicates appropriate options for resolution in a timely manner. Performs customer needs analysis and informs customers of services and resources available to them. Maintains adherence (attendance, punctuality, use of AUX time). All other duties as assigned Must have experience working in a call center. Education/Skills/Experience Requirements: High School diploma or GED. Excellent communication skills. Candidates must go through the interview process with the client. Customer Service Representative I *Bilingual Responsibilities: Responds to telephone inquiries using standard scripts and procedures. Defines or resolves inquiries received either through written or telephone correspondence. Gathers information, researches/resolves inquiries and logs customer calls. Communicates appropriate options for resolution in a timely manner. Performs customer needs analysis and informs customers of services and resources available to them. Maintains adherence (attendance, punctuality, use of AUX time). All other duties as assigned Must have experience working in a call center. Education/Skills/Experience Requirements: High School diploma or GED. Excellent communication skills. Language: Spanish Training Schedule: Monday through Friday 9 am to 5 pm for 2 weeks After Training Schedule: Must be able to work between the hours of Monday through Friday 7 am to 5:30 pm and Saturday, Sunday, and holiday from 8:30 am to 5:00 pm (40-hour work week); fluctuating schedule. Work Schedule: Will be discussed during interview

Please find below the : Job Title : Patient Registrar Duration : 6+ months (Possibility for extension) Pay Rate : $23/Hr. Schedule Notes: 9:00 am - 5:00 pm Job Description: M-F 9a-5p. 24 wk assignment covering FTE LOA. HS diploma/GED (R). Some college (P). Proficiency in EHR (strongly P). 3 yrs clerical exp (R) [3-5 yrs preferred of cardiology exp in medical or secretarial setting]. Data entry skills of 4500 keystrokes (R).Knowledge of health insurance benefits/requirements, Coding: ICD 9, CPT-4 (P). Customer service, telephone, keyboard, computer, effective communication skills (R). Customer service exp (P). Benefits: Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, , legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

Our client is seeking a Patient Retention Coordinator to add to their growing team! The Patient Revenue Coordinator will be responsible for handling escalated customer issues, resolving discrepancies, answering questions, and working with insurance. The ideal Patient Retention Coordinator will have 2+ years of experience in a Home Healthcare environment. This role is in person - 5 days on site - in Brooklyn, New York.

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for assisting customers with all issues with their online sports betting and iCasino accounts: Applicants must be available to work any 8 hour shift between the hours of 10am -12am any day of the week. Agents are required to work in office 3 days per week. Responsibilities Communicate with customers via phone, email and live chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work Sports interest and knowledge

Customer Experience Analyst Stamford, CT - 06902 (Onsite role) 3 Months - Contract to FTE role Candidates must be able to work directly on a W2 basis, without visa sponsorship or visa transfer. Job Description We're looking for a collaborative, detail-oriented individual to listen to customer calls, identify pain points, and clearly document their findings and insights. Your work will help improve both customer and agent experiences and support teams' training of AI tools. Must-Have Qualifications 3-5 years of experience in customer service, customer success, retention, or call-center-related roles Strong communication skills, both written and verbal Excellent attention to detail with strong note-taking and documentation habits Ability to listen actively and capture key information accurately Strong teamwork and communication skills with the ability to clearly present findings; proficient in Excel, PowerPoint, and Word. Organized, reliable, and analytical-able to spot patterns, solve problems, adapt to changing priorities, and embrace continuous improvement. Nice-to-Have Skills Experience in the telecommunications industry. 1+ years of experience creating data visualizations in Excel. Familiarity with Large Language Models (LLMs) or machine learning concepts. Key Responsibilities Listen to recorded customer calls and capture important details (about 80% of the role) Identify customer pain points, trends, and opportunities to improve the experience Organize call data and maintain accuracy trackers to monitor AI model performance Document findings clearly through summaries, reports, or simple Excel/PowerPoint visuals Spot patterns in customer conversations and flag issues that need attention Work closely with cross-functional teams, including analysts and AI specialists, and developers Share insights in a clear, concise way that helps drive improvements Support a team culture based on communication, accountability, and continuous learning Approximate breakdown: 80%: Listening to and analyzing customer interactions, documenting key patterns. 20%: Collaboration and communication with cross-functional teams.

Job Title: Customer Care Representative Terms: FT Permanent - 5 Days Onsite at the NY Office Salary: $60,000-$70,000 based on experience The Customer Care Representative is a vital member of the Operations Team, providing service and support to customers, Sales Representatives, and internal departments. This role ensures efficient order processing, handles inquiries, and contributes to the smooth execution of daily operations across trade, retail, repair, international channels, and e-Commerce. ESSENTIAL DUTIES AND RESPONSIBILITIES: Customer & Sales Support and Account Management: Act as a primary liaison for both customers and Sales Reps by providing accurate information on product pricing, availability, item specs, order status, and repair estimates. Process orders and memo requests via BOSS, phone, EDI, or email with accurate and timely data entry. Retrieve and respond to daily inquiries from general and repair voicemail boxes with a high level of responsiveness and professionalism. Maintain proactive communication with Trade Sales Representatives, assisting with client account updates, preparing jewelry for trade and trunk shows, and managing related clerical tasks such as document transmission and follow-up correspondence. Perform various duties as required for designated Trade accounts, including data entry into customer's portals and ordering customer specified tags. Collaborate with internal departments (Accounts Receivable, Shipping, Merchandise) to resolve customer concerns related to billing, order fulfillment, and delivery logistics. Maintain detailed and organized records of order-related documents and correspondence to support audit readiness and service consistency. Respond to E-Commerce and online repair inquiries with professionalism and efficiency. International & Affiliate Coordination Serve as the point of contact for South American accounts Act as a backup resource for Affiliate and International partners. Prepare all necessary documents for International shipments, in compliance with customs and shipping regulations. Repair Processing Manage incoming repairs for Trade, Retail, and Mail-in customers, including receiving, logging, repair order creation, and preparation of completed items for return shipment. Liaise with repair teams and customers to ensure timely status updates and clear communication throughout the service cycle. Order Fulfillment & Inventory Support Support daily Order Fulfilment/Operations duties, including stock keeping, pulling merchandise and fulfilling orders, memo fulfillment, memo returns, order invoicing, and processing credits (RTV - Return to Vendor) Participate in E-Commerce order fulfillment and related activities. Participate in semi-annual physical inventory counts and reconciliation efforts to maintain accuracy in merchandise records. JOB QUALIFICATIONS & SKILLS: Exceptional verbal and written communication skills with a customer-centric approach. Strong organizational and multitasking abilities in a high-volume, detail-oriented environment. Ability to work collaboratively with cross-functional teams to troubleshoot and resolve issues. Retail and Luxury experience preferred Spanish speaking preferred JOB COMPETENCIES Accountability - Takes personal responsibility for the quality and timeliness of their work Product Knowledge - Understanding our products and being able to suggest alternatives in a persuasive manner Customer Service - Refers to the ability to satisfy the expectations and requirements of customers, both internal and external. Displays courtesy and sensitivity and responds promptly to service requests. Identifies customer needs and explains services clearly. MIKIMOTO CORE COMPETENCIES Job Knowledge - Able to complete all routine tasks independently. Understands and performs most phases of the job well. Keeps abreast of changes in areas of expertise. Provides good advice in areas of responsibility. Initiative - Identifies opportunities and issues, proactively acts and follows through on work activities to resolve or capitalize on them. Works independently with little direction. Problem Solving - Regularly demonstrates the ability to solve difficult problems with effective solutions in a timely fashion. Seeks input from others when making a decision. May be relied upon to do so without supervision and seeks advice when unusual situations arise. Makes decisions based on accurate and complete analysis of information. Teamwork - Effectively works with others. Able to resolve conflicts and listens to others. Maintains honest relationships and is respected by others. Dependability - Can be trusted or relied upon to act in the way required or expected to get the work done. Is present at work. Is a team player. Takes responsibility for actions. Communication - Shows an understanding of the need to initiate or respond to information in an appropriate, timely and complete manner. Oral and written communications are usually acceptable, being both comprehensible and appropriate. Flexibility - Demonstrates flexibility. Adapts plans and goals for new conditions. Stays current with the organizational objectives and applies knowledge to new methods. BENEFITS Competitive Compensation Package including Salary, Company-paid Medical, Dental, Vision Benefits, Life and Long-term Disability Insurance Offers 401(K) Savings Plan with Employer Match, Short-term Disability Insurance Paid Time Off, Paid Holidays, Summer “Days” Annual Gym Reimbursement Mikimoto Employee Discount Eligibility may vary based on level and tenure, subject to change

Alpine Health is a pharmaceutical distributor that supplies independent pharmacies with a full range of Generic Rx drugs, Diabetic Supplies, DME and Home Health Care products, Prescription Vials and Bottles, Pharmacy Supplies and Health and Beauty Aid Products. Job Description: This person will be assisting the Outside Sales Representatives with their accounts as well as developing and calling on new accounts by means of both tele-sales and relationship development. Our ideal person must be highly self-motivated, enjoy working with people in a team environment with the ability to work cross-functionally. Hours for this position are from 9:30 AM to 6:30 PM. This is a 1099 position. Excellent communication skills. Highly skilled at speaking with customers on the telephone and able to produce high quality work with little oversight. Place between 80 to 100 outgoing sales calls by phone each day to prospective clients. Document each communication and create a new, dated follow-up task in our CRM system immediately following each communication. Impeccable attention to detail in tracking leads. Participate in brief sales meetings with other Sales Reps and Sales Manager each day. Consistently meet and exceed goals while maintaining the highest level of integrity. Continuous interaction and communication with Sr. Sales and Management to keep updated of upcoming programs and changes. Ability to handle all questions and solve problems with the highest levels of skill. Sharing best practice skills with the team and to promote a positive team environment. High volume of outbound/inbound phone calls per day. Cold calling and lead generated calls. Key Attributes: Exceptional outgoing and energetic personality. Team Player with a sense of group value. Must consistently and aggressively drive sales. Self-confident and extremely competitive. Trustworthy and prideful in their work. Expert sales skills and ability to lead and motivate by example. Qualifications: Minimum 1-3 years of related experience in Business to Business (B2B) Inside Sales or New Business Development. Proven track record in new sales development. Strong planning, problem-solving, and negotiation skills. Excellent oral and written communication skills. Microsoft Suite experience. Job Type: Full-time Pay: $25.00 per hour

Sales Development Representative (SDR) at Courted The Courted team is a group of ambitious real estate experts, data scientists, developers, designers, and product managers. Our mission is to give every real estate entrepreneur an equal chance to grow and succeed in their business. Courted has been recognized as Inman Innovator of the Year 2024, Inman Best of PropTech 2024, and HousingWire Rising Star 2024-affirming our position as a leader in transforming the real estate industry. Courted has launched a best-in-class brokerage Talent Solutions platform designed to drive recruiting, retention, and market research. As one of the fastest-growing companies in proptech, we're seeking driven individuals with an ownership mindset to help build a disruptive force in the $40T+ residential real estate industry. Over the past year, we've scaled to serve hundreds of customers across 100+ markets nationwide. We partner with some of the most influential brokerages in the country, including Sotheby's, SERHANT, @Properties, and more! Courted is an exciting, dynamic workplace, and there's no better time to join the team. We've hit major revenue milestones and are poised to scale even higher in the coming months. As a company in the top 10% of the fastest-growing tech startups globally, we invite you to help us shape the future of real estate. About the Role We are seeking a Sales Development Representative (SDR) to join the Courted team. This is an incredible opportunity to join a rapidly growing startup and make a direct impact on our success. As an SDR at Courted, you'll be on the front lines of our growth engine-identifying, engaging, and qualifying new opportunities for our sales team. This is a challenging and rewarding position with excellent career growth potential. Key expectations of this role: You will make a minimum of 150 outbound calls per day. The typical tenure for this position is 9-18 months, after which successful SDRs have multiple career path opportunities within Courted across SDR leadership, Sales, Account Management, Customer Success, and more. Compensation On-Target Earnings (OTE): $50,000-$85,000 Key ResponsibilitiesLead Generation Proactively research and identify potential leads and prospects through channels such as cold calling, email outreach, social media, and inbound inquiries. Qualification Conduct initial qualification of leads by understanding their needs, pain points, and business priorities to determine if they're a fit for Courted. Outreach Initiate outbound communication with prospects through phone calls, emails, and personalized messaging to introduce them to Courted and generate interest. Relationship Building Build and maintain relationships with leads and prospects, nurturing them through the sales funnel and positioning Courted as a trusted partner. Appointment Setting Schedule meetings and product demos for the sales team with qualified prospects, ensuring a seamless handoff. Data Management Keep accurate, up-to-date records of all interactions and activities in our CRM. Collaboration Work closely with the Sales and Marketing teams to develop targeted outreach strategies and campaigns. Market Research Stay informed on industry trends, competitors, and market dynamics to identify new opportunities. Requirements Bachelor's degree in Business, Marketing, or a related field preferred. 1+ year of experience in a Sales Development, Lead Generation, or similar role. Excellent communication and interpersonal skills. Strong problem-solving and organizational abilities. Self-motivated and target-driven with a passion for sales. Familiarity with CRM software (e.g., Salesforce) is a plus. Ability to work collaboratively in a fast-paced team environment. High level of enthusiasm and a strong work ethic. If you're a dynamic and motivated sales professional eager to grow your career in a high-growth startup environment, we'd love to hear from you.

Commercial & Industrial Painting (NY-CT Region) | Top Performers Earn $150,000-$200,000+ | Base Salary + Uncapped Commission Are you a true hunter with a proven track record of closing B2B service contracts? Do you already sell in the commercial trades with relationships you can bring on Day 1? Do you thrive on achievement, competition, and delivering real value to clients? A.G. Williams Painting Company is a respected, 120-year-old commercial and industrial painting leader. We are seeking a high-performance Commercial Sales Representative to expand our footprint in Westchester, Fairfield, Putnam, Rockland, and surrounding counties. The Making of a Top-Performing Rep High Need for Achievement: You set big goals, attack them relentlessly, and expect to win. Competitiveness: You want to dominate your market, not just sell a job, but outperform competitors with superior solutions. Relationship Intelligence: You already have connections with: Property managers, facility managers, HOAs, schools & universities, industrial & commercial site managers, healthcare facilities, hospitality, retail, and institutional clients Consultative Problem-Solving: You listen deeply, identify risks/needs, and tailor the right solution, never just “quote a job.” Resilience & Tenacity: You follow up, stay organized, and keep deals alive through long cycles. Coachability & Accountability: You want structure, process, and feedback. Most importantly, you pride yourself on hitting your goals every single month. Compensation Base Salary + Uncapped Commission Structure Top performers earn $150K-$200K+ annually, with no ceiling on earnings. Your income is driven by your effort, skill, and relationships. What You'll Do Drive Revenue. Build Relationships. Close Deals. You will: Proactively identify, prospect, and win new commercial accounts. Leverage existing customer relationships and build new ones across NY-CT. Conduct site visits, measurements, and detailed takeoffs. Prepare accurate estimates using company estimating tools (training provided). Present proposals and close business confidently and professionally. Build a pipeline through consistent prospecting and networking. Collaborate with operations to ensure flawless project hand-off. Maintain CRM discipline, follow a proven sales process, and hit revenue targets. Must-Have Qualifications 5-7+ years B2B trade sales experience: Painting industry experience is ideal. Comparable trade experience (roofing, flooring, pavement, restoration, mechanical, janitorial, facility services, etc.) is acceptable if you have strong relationships in our target market. Strong existing relationships in the territory: This role requires a warm network and the ability to generate meetings through trust and reputation. Proven track record of hitting sales goals: Average performers will not succeed here. Hunter mindset with relationship-first approach: You must be both aggressive and professional. Relationship Building & Communication Mastery: Skilled in prospecting, engaging prospects, and presenting solutions with clarity and confidence. Self-Driven, Organized, Coachable, Accountable: We value autonomy, and we also expect process alignment and a team-first mentality. Valid driver's license + reliable vehicle Key Behaviors of High Performers (Drawn From Industry Best Practices) Our top reps share the following traits: Disciplined time management and high-output daily activity CRM mastery and exceptional follow-up Confidence without ego Empathy and consultative communication Professional appearance and conduct Ownership mentality, no excuses, only solutions Strong teamwork with estimators, operations, and leadership What Greatness Looks Like Existing book of business or strong relational equity Self-generating opportunities Winning 50%+ of qualified estimates Clean, accurate project documentation Consistently hitting revenue, profit & activity targets High client retention About A.G. Williams Painting Company A.G. Williams is a fourth-generation, family-owned leader in commercial, industrial, and institutional painting. For 120 years, we have built our name on professionalism, consistency, craftsmanship, integrity, and long-term partnerships. Our commercial division focuses on direct-to-owner repaint work across corporate offices, industrial buildings, hospitals, schools, multifamily properties, country clubs, religious institutions, municipalities, and more. Benefits & Professional Growth Unlimited income potential Stable pipeline support and high-quality inbound opportunities Career path with continuous mentorship and performance coaching Ongoing paid training: coatings systems, manufacturer certifications, LRRP, lift certifications, OSHA, and other skill-development programs Strong operations team to ensure projects are delivered professionally and on time Sell a respected brand with 120 years of excellence A value proposition built on quality, trust and professionalism Family culture and strong team support Flexible PTO and paid holidays To Apply Apply on our company website, directly on LinkedIn, or on Indeed. You can also send your résumé and a brief note to ******************************** with the subject line “Your Next Commercial Sales Representative”.

The 57th Street Seasonal Operations Support provides administrative and logistical support for the Retail Store Operations Staff. The role is expected to start in or around late September 2025 and end by January 2026. Flexibility needed to work non-traditional hours, especially nights, weekends and holidays. Responsibilities Enters sales at POS. Answers and properly directs all incoming calls. Assists on the sales floor when all tasks are completed or when necessary in order to satisfy clients' needs. Maintains consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times. Assists Sales and Operations team wrap client packages. Assists Sales and Operations team with the cleaning of client jewelry. Assists the Operations team with the restocking of store packaging. (Bags, Boxes, Pouches, Ribbon, Folders). Assists the Operations team with the restocking of store stationary. (POS Paper, Repair Forms, Receipt Envelopes). Assists the Operations team with the unwrapping of David Yurman Bags for easy access. Assists the Operations team with the putting together of DY Pocket Folders. Assists Operations team package and ship client packages. Assists Operations team in inventorying office supply needs. Assists Operations team in inventorying packaging needs. Assists Operations team in inventorying stationary needs. Assists Operations team identify client jewelry repairs. Assists store in maintaining a clean case line. Assists Sales and Operations team organize understock. Assists Operations team with Inventory Serial Case Audits. Ensures organization and cleanliness of jewelry cleaning area. Qualifications Minimum 1 year in an operational role in a customer service environment; luxury retail experience preferred Computer skills: Proficient in Microsoft Excel and Outlook Ability to be detail-oriented, adapt and prioritize in a fast-paced environment Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations,). Expected base pay for the role is $21.00 - $23.00/hour.

London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manage customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction. Responsibilities: Respond to customer inquiries via phone, email, and chat Track customer inquiries through multiple websites and through entire lifecycle of customer's request Add products and update content on London Jewelers website Maintain Brand pages on London Jewelers website updating banners, products and information Daily price and inventory updates on our website Resolve customer complaints in a professional manner Process orders, returns, and exchanges Track monthly store traffic report Daily cash report Routine testing of functionality of website, content images displayed correctly, links live, and add to cart active Provide product and service information and guidance Maintain appointment requests for store locations Document and update customer records based on interactions Follow up and track with customers and the store to ensure their issues are resolved Stay updated on product knowledge and company policies Follow daily task check list Maintain a positive and empathetic attitude toward customers Qualifications/Experience: Proven experience as a customer service representative or similar role Excellent communication and interpersonal skills Ability to handle stressful situations and diffuse upset customers Proficient in using ERP software and CRM tools Strong problem-solving skills Ability to multitask and manage time effectively Attention to detail and accuracy High school diploma or equivalent; a degree or equivalent Flexibility to work in shifts if required Good typing skills and computer literacy Preferred Qualifications: Degree in a relevant field Job Type: Full-time In office Salary: $25 an hour Benefits: Health insurance Dental insurance Vision insurance Paid time off 401(k) with employer matching Employee assistance program Employee discount Flexible spending account Health savings account Life insurance We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.

Staten Island, NY 10304 Pay Rate: $35-45/hr. base The Inside Sales representative will work cooperatively with outside sales and other members of the distribution team to grow existing customers, to create new customers and meet or exceed monthly sales quotas at the appropriate gross margin while increasing customer satisfaction CORE COMPETENCIES INCLUDE: Sales Ability/Persuasiveness Confident and passionate about selling. Always closing and asking for the sale Actively upsells customers on complimentary products beyond the original order Sells and promotes the items and products that we stock - provides alternative suggestions to customers who request other products, and successfully converts initial customer requests to stock brands Understands and articulates how the company differentiates from our direct and indirect competition, through the organization's value proposition within customer business situation Promotes current programs and sales plans set forth by Sales Manager Clearly communicates product feature and functions verbally Solves customer needs by recommending products or services that contribute to their level of satisfaction Educates customers on how the organization differentiates from its competitors Follows-through on commitments (communication, bids, existing sales orders, etc.) made to customers Learns and demonstrates understanding of basic business analytic skills and their application to customers' businesses (e.g., builder, contractor, plumber, engineer, architect, etc.) Prioritizes customers, product promotion, activity management, campaign deployment and training with a positive attitude Incorporates the selling process within proposal writing and pricing models to match company expectations Customer Focus: Analyzes customer's current and future needs to quickly determine if they can be helped over the phone or if they need to be passed to the next level of customer service / sales Adds value to customer and internal interactions by understanding the true needs of the customer and their business model Uses company-provided systems for improved planning, history collection, and to adopt new company behaviors Organizes work time to maximize efficiency with a defined time management process Drives the account planning process to define and track progress toward revenue, mix, and profit objectives Understands the customer's business including metrics, definitions of success, hierarchy, decision-making, etc. Establishes "trusted advisor” status to become a business resource for customers in the relationship selling process Meets and greets customers at the point of sale with service, respect, and knowledge Recognizes different customer types within the supply chain and adjusts approach with each for optimal results Demonstrates active listening skills to add value to customer and internal interactions Managing Work: Learns and demonstrates effective time management practices involving planning and scheduling daily, monthly, and annual activities and priorities Learns and demonstrates ability to organize electronic and paper-based information. Expands organizational skills to include additional leadership and business development commitments Navigating Within the Organization Learns and uses organizational resources and escalation processes for issue resolution Respects and appropriately uses the internal chain of command Establishes team relationships (e.g. Manager/Branch peers/Corporate network) for improved job effectiveness Expands immediate problem-resolution network to include ancillary network contacts and uses internal resources (internet, industry marketing, customer service, supply chain, etc.) to get things done Demonstrates comprehensive company product knowledge - and can articulate competitive advantage Leverages a deep understanding of the company's internal processes to advise customers and develop a course of action to deliver mutually beneficial results Contributing to Team Success: Understands their role as it relates to showroom staff & outside sales and effectively coordinates information with those roles on projects and quotes Know your branch, department, and individual budget goals Operates effectively within vertical and horizontal teams Demonstrates effective delegation and limited-scope management of others on direct tasks Assumes responsibility for team outcomes (Success and/or failure) Leverages team interactions for improved individual effectiveness and actively participates in team activities to share best practices Exhibits positive outlook, camaraderie, and passion for the job, business, customers, and team Establishes S.M.A.R.T. goals in line with company goals and values. Implements action plans with timelines with deliverables and measure results Builds relationships - Learns the value of relationships and views building relationships as a critical success tool Technical/Professional Knowledge & Skills: Understands how products work together and proactively offers them to the customer when they call in their orders Analyzes customer's needs quickly to determine if they need to be passed to a technical expert Learns and demonstrates competence in features and functionality of all product lines as well as their application in consumer environments Expands product knowledge base in their primary sales industries and into other sales industry through professional training (BlueVolt, ASA, Vendor trainings) Adds value to customer and internal interactions by understanding the market, customers, suppliers, and competitors Understands the nuances of competitor product offerings as well as their target audience and strategies on how they reach that audience Provides market specific product needs and price points Conveys accurate messages, ideas, and decisions through clear verbal and written communication Maintains professional appearance according to company's employee handbook Attends and participates in all meetings and events to add to team success Demonstrates proficiency with related computer systems and applications (e.g. Microsoft Outlook, Word, Excel, PowerPoint, email, etc.) Understands own organization's profit model and makes sound decisions and recommendations to maximize Leading Through Vision & Values: Leads branch and corporate initiatives and mentoring activities Balances the role of strong customer advocate with the role of good company steward with resources and time Knows and understands our company history, mission, vision, and values Quality Orientation: Follows procedures - Accurately and carefully follows established procedures for completing work tasks Ensures high-quality output - Oversees personal and team job processes, tasks, and work products to ensure freedom from errors, omissions, or defects Takes action - Initiates action to correct quality problems and notifies others of quality issues as appropriate ADDITIONALLY, you will perform other duties as assigned. Compliance with the rules and policies detailed in your Employee Handbook is essential. POSITION ESSENTIALS: Education: High school diploma/GED required (Associate's degree preferred) Experience: Minimum 2 years in similar position preferred Minimum 1 year in progressive position (2 years preferred) Product/applications experience required Wholesale distribution experience preferred We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities. req25-00222

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Job Description iNRCORE Group is a leading, vertically integrated provider of highly engineered, high-reliability, and high-performance passive electronic components. We are known for manufacturing proprietary magnetics, capacitors, resistors, filters, and more. We serve mission-critical data and power applications in the Defense, Aerospace & Avionics, Space, Smart Grid, Medical, AI/Data center, and Hi-Rel industrial markets. iNRCORE Group currently has fourteen (14) manufacturing facilities across the globe with more than one thousand (1000+) employees - and growing! Our business entities include company names such as Bicron, Coast Magnetics, DYCO, Gowanda, iNRCORE, Passive Plus, RCD, Sentran, TTE, and Vanguard Electronics. Our organization has a world-class reputation for innovation, quality products and expertise, and outstanding leadership. Our talented staff is what makes this all possible. We are actively seeking to hire highly skilled professionals to meet our growing demand and join our expanding team(s). We currently have an opening for a Customer Fulfillment Representative in our PPI facility, located in Huntington, NY. This position is critical to the success of PPI and will be supporting customer engagement, account management, and internal coordination to drive revenue growth. The Customer Fulfillment Representative serves as a key point of contact for customers, ensuring accurate order fulfillment, timely communication, and support throughout the sales process. This role reports directly to the Director of Program Management. The ideal candidate for this position should be technically proficient with a strong understanding of electronic components, experienced in managing customer accounts and driving sales growth, highly organized, detail-oriented, and results-driven. The candidate should also be skilled in building relationships, collaborating with cross-functional teams, and comfortable working in a fast-paced, technical sales environment. Details of the Role: The Customer Fulfillment Representative will be responsible for receiving & shipping product, preparing and issuing customer quotes, confirming and processing orders, rescheduling, and providing responsive customer service. This role emphasizes virtual communication and proactive outreach to maintain and grow relationships with OEMs, distributors, and contract manufacturers. You will coordinate and respond to customer requests for pricing and delivery, ensure compliance with export regulations and update CRM systems. Daily activities include direct communication with customers via phone, email, and electronic portals, coordinating with internal departments to meet customer requirements, and supporting outside sales representatives with information and leads. Duties and Responsibilities: Shipping: Receive parts from manufacturers and process documentation in ERP system. Allocate parts to orders, coordinate and adjust orders as needed to meet customer demands and requests. Knowledge of domestic and international shipping procedures required. Communicate with internal teams to ensure customer requirements and delivery expectations are met. Identify and collaborate change orders to meet customer demand internally with team members. Ensure compliance with export regulations and government/military contract requirements as instructed. Apply high attention to detail in reviewing orders to ensure accuracy and efficiency. Additional duties as instructed by management. Inside Sales: Serve as the primary point of contact for assigned customer accounts. Coordinate and respond to customer requests for price and delivery quotations, ensuring margin targets are met. Prepare and deliver accurate quotes and proposals and follow up to secure new orders. Process customer orders and maintain up-to-date account information in CRM tools. Expedite orders with suppliers when necessary. Support outside sales representatives with information and leads. Respond promptly to customer inquiries and resolve issues professionally both verbally and via email. Qualifying Attributes and Skills Bachelor's Degree in Business, or equivalent work-related experience (High School Diploma minimum; BA preferred). Minimum of 5 years of experience in customer facing shipping position(s) & customer service, preferably in electronic components or manufacturing. Strong understanding of electronic components and familiarity with defense, aerospace, and high-reliability markets. Excellent communication skills (oral and written) and strong interpersonal skills. Proficiency in shipping software, preferably Starship. Proficiency in Microsoft Office Suite and CRM tools. Excellent attention to detail and organizational skills, identifying issues, adjusting changes, and pivoting to different demands as they arise. Ability to manage multiple accounts, prioritize effectively, and meet deadlines. Positive and professional attitude with strong problem-solving skills. Ability to work independently and as part of a team. Some knowledge of compliance requirements for government and military contracts, including export regulations. iNRCORE and its affiliated entities are an equal opportunity employer with a full suite of benefits offered to full-time employees. Excellent earning potential with qualifying annual bonuses Health, Dental, and Vision Benefits Elective Flexible Spending and Dependent Care Accounts Company paid and elective buy-up Life & AD&D Insurance Company paid Short-Term Disability and Elective Long-Term Disability Elective Critical Illness, Hospital Indemnity, and Supplemental Accident Coverage Benefits 401(k) Retirement Savings Plan with qualifying Company match Company paid mental health and Employee Assistance Program (EAP) Paid Holidays and paid time off (PTO) Employee Discount Program (LifeMart via ADP) iNRCORE, LLC and its affiliated entities is an Equal Opportunity Employer. All qualified applicants will be considered.